[Resolved] Bharat Matrimony — used my details in fake profile | |
There is a fake profile in bharat matrimony website that has used my details like name and phone number and my friend picture as profile pic. My friend is running into some personal issues with his wife, now this one is addon for that. Profile: t3865629 Please take this as serious issue and let me know how can i proceed on this.. Thanks, Kiran Was this information helpful? | |
Sep 7, 2018 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. Verified Support Aug 01, 2018 Bharat Matrimony Customer Care's response Dear User, We regret for the inconvenience caused to you. We would like to keep you informed that, we do have our validation process where we do not check the integrity of the profile before addition to the database, only a basic content validation is performed to ensure that is there is no defamatory / blasphemous content. Character verification and the profile verification has to be done by the interested members themselves. We would like to inform you that since ours is an online service, we require some supporting documents to validate your complaint against the profile. Further, we do have provision to take actions against a member instantly on receipt valid supporting document proof. Hence, we request you to get back to us with the supporting proof (Email or Chat conversation happened through our website or any Document Proof) which shows the member is not genuine, so that we can check and do the needful accordingly. Should you require any further clarifications or assistance, please reply to us via email to [protected]@bharatmatrimony.com We value your association with Bharatmatrimony.com Regards, Team Customer Care Bharatmatrimony.com | |
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My friend (Vidya Sagar) informed me that my phone is linked with Profile: T3865629, phone no: 9493..7491(not providing complete number) and he also said profile named as "Kiran"(My name).
I unable to see profile in as it asking me to create account to view profiles which I don't have membership in Matrimony. I can provide my documents if you required any. Please let me know.
Thanks,
Kiran