Bharat Matrimony — When paid for two IDs, only one is activated.

As per the mail from their sales team person Mr. Rohan Dalvi paid Rs.3304/- on 17.04.2021 to activate both BRH1971569 + IYN180717 for 3 months. BRH1971569 was activated immediately. They said IYN180717 will be activated within 48 hours. Till now, even after 15 days IYN180717 has not been activated. The relevant portion of the mail is reproduced below:

On Sat, Apr 17, 2021 at 8:08 PM Rohan Dalvi wrote:
Both said access 3 Months.

BRH1971569 + IYN180717

2nd ID activate IN 48 working hr.
Was this information helpful?
No (0)
Yes (0)
Bharat Matrimony customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Matrimony
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    815
    Pending
    86
    Resolved
    435
    Bharat Matrimony Phone
    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
    +1 818 688 3593 (USA/Canada)
    Bharat Matrimony Address
    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
    View all Bharat Matrimony contact information