[Resolved] Bharat Matrimony — Worst customer service don't ever give your order to them
Chennai City Corporation, Tamilnadu, India
I have booked matrimony photography service for my sisters marriage, the sales person promised me that he will give me a 80 sheet album, post wedding shooting and also the edited video dvd will be provided on the spot. After getting my order thats it there is no proper response from him. Marriage held on 09.12.2015 and i didnt receive the album yet.
They didnt take the couples for post wedding shoot and also the dvd editing was not done, the album printed was only for 65 sheets.
After 5 odd months mow they are calling me and asking me to pay remaining amount before they deliver the album. When i call the sales person senthil he is not giving me a proper response and talking too rude. Even the customer support staff are not ready to hear what we are saying.
They didnt complete the committed works at all. Our money is totally wasted.
All false promises
A poor pooor poorrrr service dont ever book them for your house marriage
Complaint marked as Resolved Aug 26, 2016
After great struggle found a gentle person working there who took great effort to solve my issue.
[May 17, 2016] Bharat Matrimony customer support has been notified about the posted complaint.
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