Bharat Petroleum [BPCL] — amount deducted but payment status shows payment failed

Address: Jalandhar, Punjab, 144001

Sir/madam,

I was booking cylinder online from bharat gas official website. While doing payment, amount of 832 got deducted from my account but it is showing the status of payment as failed. Website does not have any support for such queries. I would like for refund for same. Please do the needful help as soon as possible.

Following are the details of registered customer for lpg
Customer number is: 5264
Lpg id:[protected]

Regards,
Ritu
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Cylinder neck not comactible with regulator...the details are follows:
Customer no: 68139862
Distributors code: 183291
Vinayaka bhaathgas
Vignan Nagar
Bangalore

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