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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Nov 1, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 71

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T
tajamul12
from Haridwar, Uttarakhand
Dec 27, 2018
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Address: Srinagar, Jammu and Kashmir

I been a lot of times to the bpl gas distributor namely new pamposh enterprises, nallabal nowshera, sgr. Kmr regarding my issue for not receiving a single rupee of subsidy from 2015.in 2015 march, when tried to reach them and complaining about the subsidy issue they simply told me wait for 4, 5 days it takes time to get deposited in your account, but after a week i did not get a 1rupee of subsidy and again i went to distributor, they told me we had some issue with your account now you will get definitely your subsidy after the 2, 3 months i recieved the subsidy of 3 cylinders but again from 2016 same thing happened i purschase almost 6 gas cylinders till now and i am not recieving 50paisa subsidy of these cylinders.
Gas connection details:
Consumer name: abdul karim
Consumer no: 11310
Adress: soura srinagar
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Dec 27, 2018
Updated by tajamul12
sir/madam
one more thing i would like to add in my complaint letter that the workers of this distributor agency never tries to contact with their consumers.Evenr if they find an issue or problem regarding any thing (lik subsidy bank ) with the consumer
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    1
    1Jayanta biswas
    from Kolkata, West Bengal
    Dec 27, 2018
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    Sir i beg to know about the matter that i have newly connected with bharat gas before that i have a connection with hp gas due to transfer of my work place. I am a central government employee newly connected with bharat gas. When i got connection the dealer demend rs 2350. After that he again demend rs 830 for cylender and rs 30 for van fare. So when i asked him about previous amount the dealer told me rs 850 for a tawai out of 2350. He forced me to buy this product in name of company. So sir this is my humble request to you is product buying mandatory in transfer case. Please look into the matter and feedback me as soon as possible and oblige me thereby
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    This agency vechile giving half filled cyclinder to tea stall holders in less cost espesally renigunta old check post. you can check ur vechile
    My bharat gas connection not registered
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      A
      Atri Pal
      from Bhubaneshwar, Odisha
      Dec 26, 2018
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      Address: Kolkata, West Bengal, 700156

      Bharat gas lpg agency in kolkata - bharat gas megacity in action area 1 new town... Is worthless customer service is very poor.. Have booked a gas cylinder 10 days back but have still not recieved the lpg cylinder. They are non cooperating complacent about the service.. They ask me to order online and the online booking is saying it has already been booked
      Please look into the matter
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
      Sir
      please delete the complaint on dated 27 June 2012 Gas booking Ref No 518.
      Due to that phone received from customers to my mobile.
      Regards
      D S Raut
      My registered no. [protected], today i have boooked cyclinder of bharat gas. bOoking no. 314494.

      have booked by mistake.

      you are requested to pleae cancel this booking no. is 314494 ASAP.

      Thank YOu
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        S
        Santanu143
        from Patrasaer, West Bengal
        Dec 26, 2018
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        Dear sir/ madam,
        My name is namita jena, i have made a mistake, i select opt out of subsidy by mistake in mobile aap. Please i regret you to cancel my request. I really so much fade up from the service of bharat gas from last year. So i requesting you to kindly do needful favour. My detail about connection is mentioned below:

        Lpg : bharat gas
        Consumer no. : 81270006
        Consumer name : namita jena
        Distributor name : minz gas and provisions
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
        Dec 26, 2018
        Updated by Santanu143
        Kindly do needful
        Card No. CU[protected]
        Name: Umesh Gode
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          A
          Ani3487
          from Hyderabad, Telangana
          Dec 26, 2018
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          Address: 560037

          We have cancelled our Bharat gas in Bangalore as we shifted to Hyderabad.
          when we try to re apply in Hyderabad our aadhar data is blocked because it is not deleted from the connection which we took from Bangalore. We have raised complaints using Toll free and tried calling multiple times but no response from Bharat gas people.
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            S
            Sandhyagupta000
            from Basti, Uttar Pradesh
            Dec 26, 2018
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            Address: Shahjahanpur, Uttar Pradesh

            Dear sir/ madam
            I had complaint two times in customer care there are saying that we will call back you but no response. When i was seen bharatgas website online. I have wrongly click on the option opted from subsidy scheme. Dear sir/mam i wanted my subsidy back. Please help me.
            Registered mobile number - [protected]
            Agency name - pashupati nath bharat gas agency
            Consumer number -
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            How to change the address to get the bharat gas connection from devakottai to panakudi agency and. Please tell the procedure of changing address
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              G
              GouravBali
              from Delhi, Delhi
              Dec 26, 2018
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              amount deducted but payment status shows payment failed

              Address: Jalandhar, Punjab, 144001

              Sir/madam,

              I was booking cylinder online from bharat gas official website. While doing payment, amount of 832 got deducted from my account but it is showing the status of payment as failed. Website does not have any support for such queries. I would like for refund for same. Please do the needful help as soon as possible.

              Following are the details of registered customer for lpg
              Customer number is: 5264br...
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              G
              Govindammav
              from Surandai, Tamil Nadu
              Dec 26, 2018
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              Sir,
              Thus is govindamma. While trying to check the reason for not not receiving subsidy, by mistake i opted out from subsidy. Please help me in deactivating the opt out subsidy option sir. My consumer no : 8434
              Consumer id: 25636706 distributor : sree murugan gas agency, tiruttani, tiruvallur dist - 631209. Please check and process this complaint as soon as possible sir.
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                S
                Sandhyagupta000
                from Basti, Uttar Pradesh
                Dec 26, 2018
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                Address: Shahjahanpur, Uttar Pradesh, 242001

                I have opted out of subsidy by mistake. Click the wrong option by mistake i was trying to log in, but now i want to get my subsidy back inmy bank account.. Please look into matter an my resolve please sir solve my issue i wan to get my subsidy back. Name-sandhya gupta, my consumer no 78446963 distributor name - pashupati math bharat gas shahjahanpur, uttar pradesh
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  S
                  Sudhir Chandra soren
                  from Bhubaneshwar, Odisha
                  Dec 24, 2018
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                  Dear Sir/Madam,
                  Today in the morning we tried to apply for petrol pump dealership whose last date is 24/12/2018 surprisingly the web portal www.petrolpumpdealerchayan.in wherein a trailing message was coming about retail outlets advertisement for the different states of India .An applicant searches regarding advertisement detailes through this flash message which was blicking against name of petroleum company like HPCL, BPCL & IOCL and name of a particular state.But as per web portal it was appearing CLOSED.This was showing CLOSED for all petroleum companies for Odisha and many states except some of the states of India.So many o[censored]s could not apply and did come back from online centres.Some o[censored]s tried through mobile but same was the fate.However last date was showing 24/12/2018.Then we all enquired about time of closing for online application and contacted regional offices all three companies located at Bhubaneswar, Odisha.But their reply was it is open today as advertised.We have tried till 10 AM today.But all our efforts went fruitless since it showed CLOSED.In the evening we have tried a lot till now 9 PM but message is coming "surprisingly web portal closed."We are to bring to your kind notice that it is quite confusing for which we could not take the chance.You may please enguire from mob [protected] Mr Rakesh Kumar area sales manager.We also contacted through ph[protected],[protected] &[protected].Also talked to other petroleum companies at Bhubaneswar and Mumbai by land phones in the morning.Message through the web portal as closed was there against the names of all petroleum companies.No solution thereof could be brought till 10.15AM.Thanking you
                  Yours sincerely
                  Sudhir Chandra Soren
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    O
                    omprakash 14
                    from Mumbai, Maharashtra
                    Dec 23, 2018
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                    Address: Thane, Maharashtra, 401107

                    My consumer no.124619
                    Maine 16.12.18 ko cylinder book kiya tha, booking no. 313423, payment debit in my sbi account rs. 781.40. Muje 19.12.18 ko sms aaya ki aap ki delivery ho gayi hai aur subsidy bhi rs. 281.93 (Cash memo no 360256) credit in my a/c. Lekin abhi tak delivery nahi hui. Maine kayi bar dev mogra agency me officer prabhakar and other staff se 19.12.18 se lagatar baat ker raha hu, sabhi bol rahe hai aaj aa jayega, kal aa jayega. Koi sahi jabob nahi de raha hai. Mai delivered ka naam, contact no office se mang raha hu, koi nahi de raha hai.
                    Pls help and insist me.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      J
                      JeevanSingh9
                      from Delhi, Delhi
                      Dec 22, 2018
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110091

                      I booked a bharat lpg gas refill on 22 dec, 2018 by bharatgas app, made the payment online, the amount got deducted from my account, but the payment status showing payment failure.. Kindly look into the matter..
                      Bank transaction id - to transfer upi/dr/[protected]/billdesk/icici/billdeskpg
                      Reference id - transfer to[protected]
                      Consumer no-4030
                      Consumer id[protected]
                      Jan 2, 2019
                      Complaint marked as Resolved 
                      Problem resolved.. Got the refund.. Thanks.
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        G
                        Girijesh Kumarn
                        from Mumbai, Maharashtra
                        Dec 22, 2018
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                        delay in delivery of refill cylinder

                        Address: Mumbai City, Maharashtra, 400092

                        I had booked gas cylinder on 14 of december 2019 booking no. 118852 but till now i did not receive cylinder. I spoke 4 to 5 times on gas agency they give same reply every time that you receive it tomorrow or day after tomorrow but today they give another reply that delivery man named rajaram not deliver your cylinder saying that customer (I) not receive cylinder without bills. When i talk with rajaram on his mob. No. [protected] you book yesterday...
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                        P
                        Paul Clinton Davis
                        Dec 22, 2018
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                        the smart fleet card (offer 9)

                        Address: Ernakulam, Kerala, 680308

                        The offer 9 company a part of bpcl had offered me a petrol card and they said me when you recharge this card for a rupees of 1000/- i will get a cash back of rupees 100/- and i had added 5000/- rupees to my card (Not only me my colleagues had also taken this card - 5 cards total) and it's around 5 months and still their card is not working properly and it's useless. When ever i tried to contact the person who given me the card he says the...
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                        A
                        atp83
                        from Akola, Maharashtra
                        Dec 21, 2018
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                        Address: 431605

                        I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy. Please look into matter an my resolve my issue.
                        Name-a shwiin t. Paraskar
                        My consumer no. 74652998
                        Distributor name - indiara gas agency, karbra nagar, nanded, maharashtra,
                        Mail id - ashwin. [protected]@gmail.com
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          J
                          John Hans Crossfit Athlete
                          from Jodhpur, Rajasthan
                          Dec 20, 2018
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                          Address: Jaipur, Rajasthan, 302012

                          Respected sir,
                          I have bharat gas connection on my name add : john hans coming. No.[protected]
                          111, jagnathpuri, near boring road jhotwara, jaipur-rajasthan pin-302012.
                          How i want to change my connection name from hansraj verma to john hans, please help what is my step to do?
                          Rgds
                          John hans 111, jagnathpuri, near boring road jhotwara, jaipur-rajasthan pin-302012
                          (M) [protected]
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                          Gas connection number 307653
                          Anil Thakrar. I want to return the bottle please advise
                          Dear Sir,
                          I have clicked unexpectedly out subsidy by mistakely so kindly revert back the scroll out opted out my subsidy for my connection no. 20897094, please do the needful to revert back.
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                            R
                            Rs Jana
                            from Kandi, West Bengal
                            Dec 20, 2018
                            Resolved
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                            Resolved

                            Address: Paschim Medinipur, West Bengal, 721436

                            Two times complaint to bharat gas through online castonarcomplaint complaint no.3719256 reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name-umesh jana, my consumer no.4222 and my id no 26940067, distributor name - maa nachinda bharat gas, west medinipur mob. No.[protected], mail id - [protected]@gmail.com. Please sir solve this problem.
                            Dec 20, 2018
                            Complaint marked as Resolved 
                            3735853 19-12-2018 Mr. Umesh Called to Complain That He Did Not Receive The Subsidy Amount. System Showing As Opt Out Of Subsidy On 18-08-2018 Customer Said That He Did Not Requested For Opt Out. Informed Customer That Complaint Has Been Registered & Our Concerned Officer WIlI Contact As Soon As Possible
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            Dec 20, 2018
                            Updated by Rs Jana
                            Bharat gas
                            Dec 20, 2018
                            Updated by Rs Jana
                            The company did not call me, I call every day saying they will be resolved
                            Dec 21, 2018
                            Updated by Rs Jana
                            My problem is not solved. Just a little bit
                            Dec 27, 2018
                            Updated by Rs Jana
                            MY PROBLEM IS NOT SOLVE
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                              V
                              vandana1959
                              from Mumbai, Maharashtra
                              Dec 20, 2018
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                              Address: Mumbai City, Maharashtra, 400016
                              Website: bharatgasagencies.blogspot.com/2014/02/hari-gas-service-matunga-west-mumbai.html )

                              Dear hod,

                              I am widow and employee of indian navy been harassed by the irresponsible person deployed at hari gas matunga service station.
                              This letter is pursuant to the official policy / agreement to pay subsidy towards our payments to hari gas services dated from the start of the subsidy till november 2018. I am widow and have been made to run pillar to pillars asking to check and verify why the subsidy amount has not been deposited to my deceased husbands account as we didn’t found any amount been deposited. We found some messages coing on the registered number as it was deposited but later also found messages stating they failed raising the concern about whats going on is inappropriate and we decided to get this verified however to our surprise rather assisting me with the details officially through letter as which account it is getting deposited or was deposited and till which date so i can cross verify, i am been harassed by the local hari gas matunga staff hence i waited calmly till the account transfer of the ownership from my husband’s name to my name process was going around.
                              Later one fine day i took an off and walked down to discuss this with your branch staff along with the bank passbook of my husband who expired in 22/02/2017 to re-verify and they didn’t found any subsidy amount been deposited. Mr sandeep who spoke as concern person at that moment clearly said that it’s not possible to get the old subsidy after the transfer of the name from deceased mr pramod a shringarpure and can’t be claimed. My question here is isn’t this the company responsibility to show where is this money gone if i have received the message showing amount been deposited by the hari gas team and which account they have deposited (Is this amount flowing into their personal account). This hard earned money which was charged in the name of subsidy nor refunded to any of the account lies with hari gas
                              {include facts surrounding your issue here: how you had an agreement, the date of the agreement, what you agreed to, and how payment hasn’t been made based on this agreement.}
                              Your failure to pay as per the amounts till date or show where these amount s have been diverted is a breach of contract and injustice to widow and employee of indian navy.
                              Please acknowledge receipt of this letter within five business days. Please make your payment (Insert means of payment as per your contract terms) no later than jan 02, 2019. If you fail to respond, i will be compelled to pursue legal action.
                              Thank you in advance for your prompt attention to this matter. I look forward to hearing from you. If you have any questions, please do not hesitate to contact me on the given numbers.
                              Sincerely,

                              Vandana pramod shringarpure
                              Anso (Indian navy)
                              (Material organistaion)
                              +91 [protected]/+91 993.389173
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                R
                                Ranganath Doddamani
                                from Tarikere, Karnataka
                                Dec 20, 2018
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                                Address: 577549

                                Dear sir/madam,
                                My self ranganath,
                                Took gas connection in 2016 at rashi gas agency. Onwer of this agency is not at all interested in providing services to customers.in between 2016 to 2018 he hardly opened agency for 4 to 5 months. Its very difficult to refill cylinders.. Because of this problem brokers here selling cylinders at very high price
                                Please resolve it very soon. Its my humble request...
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                Kindly Deactivate my giveup subsidy(60136)

                                I did by mistakenly give up my subsidy
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                                  Jignesh Dhimmar
                                  from Surat, Gujarat
                                  Dec 19, 2018
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                                  Hello sir/madam,

                                  I will use my petro card regularly filling petrol in bpcl petrol pumps and that will be always in my bike, unfortunately i have lost my petro card no.[protected], i already paid duplicate card charge fees 50/- on bpcl pumps on 28/11/2018 15:29:09 so please requesting to issue me duplicate card at an early date other wise i will lost my all petro bonus points. Tid no. Sa[protected] batch no.2278

                                  Thanking you
                                  Jignesh d. D.
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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