Bharat Petroleum [BPCL] Complaints & Reviews

Sir, i have applied for new bharat gas connection with request id[protected] dated 04 aug 17. All the required document have been uploaded successfully. On checking the status, it is still showing, the document verification is under process. I want to know how much time it will take to verify for kyc (Multiple connection). Please verify the kyc as soon as possible, so that i go further for online payment.
Moreover i also call to distributor,...

Hello, my name is sachin, i stay in osmanabad district 413501, so the main central petrol pump here is suryakant petrol pump which is located near shivaji chowk, opposite to lovely mobile shop. So this is concerned a situation that the petrol pump is closed by the workers before 10 pm, and their behaviour is ignorant and rude if anybody goes their even when its half hour before 10 pm, they choose their own convenient time to close the pump and close the gates. Even if anybody goes there while that exact closing time, even if the pump is on there, they won't fill your tank, they just send you off saying the pump is closed, go... They won't care if you ran out of petrol they won't care if you are in an emergency they won't care if you are elder person they just care to close as per their convenience and get drunk.
The second concern is that the petrol they fill lasts very less time, which means that there is something fishy going on with the pump electronics.
There are no much complaints about this because who has the knowledge where to complaint and how to complaint. But this dictatorship needs to end, and the petrol must be available for a longer time, its a very essential commodity and it should be available 24 hours.

Incident happened in bharat gas, revathi agencies, hafeezpet, hyderabad.

The delivery person is so rude and he is kind of shouting. There was error in address from their end and he is so rude to me for that mistake.

He is showing some other frustation on me. He called me from [protected]. He is from revathi agenies, phone number[protected]/9.

The person who called me is complete non professional. He should be penalized for harassing customer.

Dear sir,
Mera naam rajesh sahani. Mera bharat gas ka gas conection hai
Jo mere, mother miss;-basmati devi. K name per hai. Con. No.71008381.
Sir maine gas book kiya tha uske detail ka potho upload kiya hai. Problem yeh hai ki gas deliverd nahi hua hai our status mai deliverd bata raha hai. Is liye maine tollfree no. Per complain bhi kiya hai. C/no:-2087761.
Is ke pahle 7 july 2017 ko book kiya tha jo automatic cancel ho gaya hai. Our mujhe kaha ja raha hai ki aapka gas urgent base par dilivery hogi aap nishcint rahy. Aaj mere gher par gas nahi hai mai kya karu aap boliye. Servies dena kiska kaam hai aapka, ya vo bhi hame maang kar lena hoga.

Aap chek kar sakty hai. Same complain may 2017. Ko kiya tha jiska koi feedback call nahi aaya.

. Mai chahata hu ki is mail ka jawab mily.
Email id maine upload kiya hai.
Rsahani91yahoo.com

It is to inform you that it is a frequent promblem with my distributor in providing the gas cylinders through booking. When asked for the reason for such delays he has excuses like inadequate supply of cylinders or unavailability of deliverymen. Sometimes the cylinders are delivered after more than 10 days of booking.
Kindly look into the matter and do the needful.
Thanking you,
Yours faithfully,
M. Z. Hashmi
Customer id 4296
Distributor id[protected]
Dhanbad
Jharkhand

The worst customer services i ever experienced.. I went directly to the agency and asked to replace my gas cylinder which he gave he took payment as well but he said he cannot give me receipt for that when i said why for no reason he started arguing with me and when i asked wat abt my subsidy will it b transfered to bank account he got angry n said only one work can b done either ull get cylinder now or book it n get the delivery tomorrow n even the delivery boys they demand 20/- to deliver but for wat they get paid to do that y pay extra.. The owner of this agency does he actually goes through our complaints or no... I want a reply for my complaint..

I am a sr citizen of 78 yrs old and stay at bibwewadi, pune. I get lpg cylinder from pusham gas agency, distributor code is 112243. I booked the cylinder on 27/7/2017 and transferred rs 557 on, 28/7/2017 @9:45 hrs from sbi bibwewadi branch. The cylinder is delivered today i. E.31/7 at about 1300hrs and again the distributor collected the amount of rs 562 under his invoice no 81250 dated 28/7/2017 on the plea that the amount is not received. My sbi account is already debited on 28/7/17 itself.
Please refund my amount with out any delay

[censored]aldevi gas agency nanded issued a cylinder under pradan mantri ujjwala yojana scheme on 25th june 2017 (Cash memo no: 478). They have not issued the regulator even after visiting many times their office and not answering properly. They are saying that if you come again we will take back the given cylinder also. Is this the way the gas agency talk to the customer who desperately needed the gas connection under pmuj. Please take strict action against such gas agency by cancelling the license.
Customer name: rukminibai shivaji wagmare
Vishnupuri, nanded-431606

Dear sir/madam,

My consumer no. 33402 @ bangarusai enterprises, hyderabad, india. I
Was out of the country. The procedure requires hardly one week for unblocking the gas connection consumers. Requested to look into the matter at the earliest. And unblock the account at top priority cause i am in deep problem for cooking food and serving love to my family...

Already i given the change of address..

Regards

Muralidhar

+91 [protected]

Sir, i have always wondered when i fill petrol for rs 200 in my tvs wego, i everytime felt that i get filled only upto rs 150 or less.

Further, i faced 3-5 times that when i ask them to fill for rs 200, they will simply fill for rs 50 then say that they are sorry that they heard it wrong and they try to fill rest amount of rs 150. Please sir its a request please go and verify whether they are serving their customer genuinely or robbing of their money.

Here's the exact location of that petrol pump, i'm sharing you the google maps coordinates of that place: https://www.google.co.in/maps/place/Bharat+Petroleum+Joy+Auto+Centre/@20.2574454...⇄ 85.841147, 21z/data=! 4m5! 3m4! 1s0x0:0x2916ee528d839421! 8m2! 3d20.2574395! 4d85.8410056

Distributor is forcefully taking extra money from the first time only. Previously, i was not aware about the exact price of cylinder as they do not give the payment slip also. Now a days i realised that every time they are charging around rs 100 extra but still i am not getting home delivery. On 14.07.2017, i have booked a cylinder through ivrs and on 18.07.2017, i have lodged a complaint (Complaint reference no: 2050057) through ivrs only. Now, there is no action taken against my complaint and booking status is still showing pending.
I am eagerly expecting for a positive action on my complaint against my distributor as because they are stealing money from all the customer and cheating us without any service.
Please help us on the above mentioned issue as because i am lodging this complaint on behalf of every customer of my distributor.

Consumer id: 27102382
Name: purina de

Leakage of gas
My bharat gas consumer no. 72123319. Name of distributor: dhruv lpg distributors e-38, nr. Police stn new ashok nagar, mayur vihar ph-1 delhi - east 110096.
My regulator is not functioning and therefore whenever regulator is switched on, leaking of gas is taking place.
Please solve.

Manoj chauhan
D 301 gali no 14,
New ashok nagar
Delhi
[protected]

Mistakenly I click on opt out of subsidy.
I want to deactivate opt out of subsidy.I am belongs to a middle class family. Please sir help me.

This is to inform you once again that i have not received the subsidy of bharat gas. The details are as under -
1) order no.236825 dt.12.02.2017 and cylinder delivered on 14.02.2017. Consumer no.14328, dgcc no.10522831.
2) order no., 45582, dt.10.06.2017 and cylinder delivered on 13.06.2017. Consumer no.14328, dgcc no.10522831.
It is also pointed out that the aadhar card is also linked with the bank since many years, but still i am getting the subsidy of the gas.
You are once again requested to release the subsidy immediately.

I am sunil kumar adake from maharashtra as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. Pls inform further what can i do to cancel the give up subsidy. Consumer name -23936, aadhar no.[protected], contact no. [protected], e mail - [protected]@yahoo.com. Consumer type: domestic, distributor: kulkarni gas, palus, dist - sangli, state - maharashtra. Pin : 416310.

I want to know what is the mechanics service charge called from the bharat gas incase of a gas leakage complaint.. I had called for a mechanic and he has charged me 200 /-for a 3 stove burner gas service... He replaced some back valve of hose from where was the leakage.. He charged me 250/-extra for that replaced part... When i enquired in market the same part was available for 60/- only.. He just randomly removed a part from his bag and...

Everytime we book a cylinder we are told by the agency that there is supply shortage. It takes more than a month for the cylinder to come. Agency says problem is only for their agency. Kolkata bharat bhawan no. Goes unanswered. Starngely on contacting national helpline, they say that the booking i'd via sms is updated with status that payment not received!!

Hello sir/madam,

I will use my petro card regularly filling petrol in bharat petrol pumps and that will be always in my car, unfortunately lost that one surprisingly. I have lost my petro card bearing no: cu[protected]. Requesting to issue me duplicate card at an early date other wise i will lost my all petro bonus points. My user id: bharat2801

Thanking you
Bharadwaja

This is to inform you once again (I. E. More than 15 times) that i have not yet received gas subsidy. The details are as under -
1) order no.236825, dt.12.02.2017 and cylinder delivered on 14.2.2017, cm no.289463, consumer no.14328, dgcc no.10522831
2) order no.45582 dt.10.06.2017 and cylinder on 13.06.2017, cm no.59070, consumer no.14328, dgcc no.10522831.
In spite of several complaints, i have not received the gas subsidy of the above-mentined bookings.
You are requested to look into the matter and transfer the subsidy to my bank account immediately.

Now days we have observed that consumer of bharat petroleum against lpg they are not receive time subsidy. Today morning i have dial to m/s j b jag & sons at alibag ([protected]) for my consumer no as 37988 lpg gas subsidy. Assign staff is told me that you have again require to submit adhar card copy, lpg book copy etc. I am very surprise for the same because more than 5 times we have given to them. Also they are given us acknowledment copy. Then why again require for the same? I have already given the same to state bank of india, alibag branch. They also link my adhar card. For same. Upto last time i have receive lpg subsidy then why suddenly stop?