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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Nov 1, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 11

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S
Srikumarputtur
from Kurnool, Andhra Pradesh
Sep 13, 2022
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Refill cylinder not delivered

Address: BhagyaLakshmi Gas agency, R22X+H6V, Telecom Nagar, Madhavi Nagar, Kurnool, Andhra Pradesh 518002
Website: my.ebharatgas.com/bharatgas/Home/Index

I have booked Bharatgas cylinder refill on 30th Aug-22 with reference number- 35177, but till now( 13th Sep) my cylinder is not delivered. I have tried to communicate the dealer' Sri BhagyaLakshmi Gas agency- kurnool' with contact number- [protected] several times but the dealer is not answering my calls even once. Even the Bharatgas customer care number- [protected] is not working. I have not found any option in Bharatgas website either to...
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Himanshu11
from Pune, Maharashtra
Sep 13, 2022
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Resolved

Please cancel booking "35471" .my consumer id is 65194281.
I called him to cancel the booking but they are not canceling.
As of now i do not empty cylinder . i do not know how multiple
booking created in there system and also made payment online.
Sep 17, 2022
Complaint marked as Resolved 
Return the money.
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Sep 17, 2022
Updated by Himanshu11
Issue resolved.
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    S
    SHAILENDRA POKLE
    Sep 10, 2022
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    Address: "Pushpanjali", Near Panchayat Samiti, Bamhani, Tahsil Kalmeshwar, District Nagpur, Maharashtra 441501

    Hi,
    Today, on 09-September-2022, while booking for Bharat Gas domestic cooking gas cylinder, I wrongly paid Rs. 1, 104.50 to UPI ID bpcl.[protected]@hdfcbank via Reference No.[protected] at 01:45 PM.
    Hence I request you to return this payment to my bank account.

    Please note, at 02:04 PM, I correctly transferred the same amount of Rs. 1, 104.50 to correct UPI of Bharat Gas via Order No. [protected] and Reference No.[protected].
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      U
      Unknown Traveller 0629
      Sep 9, 2022
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      Address: Cariappa Rd, Meerut Cantt, Meerut, Uttar Pradesh 250001

      Rajban Bazaar Meerut BPCL fuel pump

      This Petrol pumps cheat the customer or may reduce fuel…. Some are Corrupt employee

      Cariappa Rd, Meerut Cantt, Meerut, Uttar Pradesh 250001Corrupt employee
      420
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        D
        Dr Radhey Shyam Gupta
        Sep 8, 2022
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        Address: Vadodara

        Please check quality or cylinders to domestic consumers in Vadodara as it consumes a lot & cylinder empties in less than one month
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          A
          Amitabha2007
          from Baruipur, West Bengal
          Sep 7, 2022
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          Address: Baruipur

          I refill petrol regularly fron Bharat Petrolpump, Star Service Station, Baruipur. There is free air service. But they do not want to provide the setvice. Every time make excuses - no extra manpower, machine is not working, no electricity now. Come later. If we ask for self service, they behave rudely. This has to be stopped. Pls do something.
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            F
            Farmers Coal
            Sep 6, 2022
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            Address: Hisar Cantt

            BPCL Jain Service Station is not providing Air filling facility. Every time they make excuses that staff is not available.
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              C
              ctb
              from New Delhi, Delhi
              Sep 6, 2022
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              Address: f 136 khanpur village new delhi

              My bharat lpg gas booking id 60156 on dated 03/09/2022 but still date not any information in this regarding. we can't cooking any raw material with lpg gas, in the current time, lpg gas in every chicken become basic need for cooking raw material for surviving life.
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                D
                Dineshrajak638
                from Chennai, Tamil Nadu
                Sep 5, 2022
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                I did online paymnt using google pay and my amount also got deducted 200 rs for ufill but i did not get otp on my mobile number and after that i got a message that my refund is initiated but it's been 10 days still i haven't received the amount. Kindly refund my amount.
                Transaction id[protected]
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                  D
                  Dinesh raja. K
                  Sep 5, 2022
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                  Otp not received

                  Address: Koyambedu, chennai

                  I did online paymnt using google pay and my amount also got deducted 200 rs for ufill but i did not get otp on my mobile number and after that i got a message that my refund is initiated but it's been 10 days i haven't received the amount. Kindly refund my amount....
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                  S
                  sharma4845
                  from ahmedabad, Gujarat
                  Sep 3, 2022
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                  Address: 104,sahaj bunglow,moraiya

                  Roopam agency has deliver cylinders to others by using our account. they book cylinder in our account and sell someone else.
                  pls contact us as this happen regularly.
                  ganesh sharma-[protected]
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    T
                    Thugee
                    from Madurai, Tamil Nadu
                    Sep 3, 2022
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                    I am Prasanna from madurai.near by there is petrol bulk called edison enterprise in crime branch busstop.. there are demanding the customers to refill for 1 litre or more while using debit, credit and especially digital transaction.. i asked them to refill for rupees 100 .. they said i should pay extra 26 paise for that.. i argued them and asked to refill 1 litre using my paytm payment on 30.08.2022 midnight around 12.15am.. this unfair.. and no supervisior was not at the bulk.. even when i went morning for compliant they behaved rude... if this continues i must and should definitely sue BP to court...
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      R
                      Ranjith P V
                      from New Delhi, Delhi
                      Sep 2, 2022
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                      Address: Yadgir 585202

                      BPCL - BUDDAY NAIK FILLING STATION, YADGIR 585202 - is not accepting card payments and UPI payments irrespective of day or night. Also, they're not checking air for vehicles.
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        N
                        Naresh8029
                        Aug 30, 2022
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                        Address: Damercherla to YTPS plant

                        Date: 30 August 2022, Time: 7:35pm
                        Bunk Name: BPCL, Damercherla to YTPS plant road, Damercherla - 508355

                        I came to bunk to fill diesel for Rs.500/-. The worker is sitting in a chair and he came after 2 minutes. The worker is in no uniform. He started filling petrol. I'm looking into my phonepe to make payment. He filled the diesel and I told him to bring the scanner. He shouted at me 'step out and scan'. I told politely it's your job to carry the scanner. He grabbed my Car key and started moving away rashly. My left hand middle finger got injured at the same time. Kindly look into the same and suspend the worker.
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          H
                          Hritikchoudhary00
                          Aug 29, 2022
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                          Address: Bharat Petroleum, Petrol Pump -Shikha Petroleum

                          Ear Sir,

                          Sir, i have recently gone to Bharat Petroleum, Petrol Pump the name
                          and address of the petrol pump is: Shikha Petroleum, SHIKHPURI GANGA CANAL BRID, HARIDWAR, Uttarakhand 247667, i went to petrol filling machine and ask to salesman to fill up the petrol of Rs.165/- and i said that i will do Paytm the Paytm code clearly visible on the machine with the name of Sikha petroleum but the salesman told to me that i have to be paid first after the payment received and will show in their machine after that they fill the petrol, first thing, is that right? and secondly when I ask to talk to senior then the senior (t may be the dealer of petrol pump) he said me it is the rule of the petrol pump, Really? so, i paid the amount and showed them the status of success of the payment but the salesman and the dealer did not accept it and said that we don't received any amount, after 15 minutes when they see their machine after that they riffile the fuel they almost waste my 15 minutes what is this behavior of the staff and dealer sir, is that correct? is this type of rule exit?

                          Kindly resolve my issue as soon as possible and ask to staff for write a letter of apology and will not happen again in future

                          Thank You,
                          Hritik
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                            S
                            Sundar Nithish
                            Aug 27, 2022
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                            Address: D.No- 7/1102, Avs Naveen Rich Land, Near GN Garden Nerupperichal Pooluvapatti Post Tiruppur Tamilnadu India

                            Hi sir,
                            I paid online CCAvenues amount of Rs.3053 by Paytm UPI for my new gas connection request Id 83521225 showing successful in my account statement but bharatgas status showing payment failed. UPI reference no.[protected]. Please look into the matter and refund the amount as soon as possible.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              R
                              Rajesh Pattanayak
                              Aug 27, 2022
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                              I have booked bharat gas lpg cylinder on 24.08.2022 through company mobile app BPCL and made payment using upi onBHIM portal. Amount of rs 1110 was deducted from my account but is showed payment status: In Progress. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account till date.

                              My order reference id YHD[protected].
                              Transaction id= LPG00000000D5H7S
                              Kindly help in getting a refund of money deducted on online payment.
                              My Mail Id is-mailme.[protected]@gmail.com
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                Bikkku
                                from Jamshedpur, Jharkhand
                                Aug 25, 2022
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                                Address: Jamshedpur

                                Three officers came to see pump and they were least bothered about safety and they were smoking cigarette near pump while tanker was unloading. Thank to god that nothing wrong went . If the officials are not aware of safety how can they expect others to obey safety rules and other regulations. I want strict action against this officer because he is risking thousands people lifes.
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  S
                                  from Pune, Maharashtra
                                  Aug 24, 2022
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                                  Dear Sir/Madam

                                  There is a fraudulent transaction done on my petro card. Though the customer case team is accepting wrongdoing, no efforts are taken to resolve the issue.
                                  Requesting you to look into the issue urgently and resolve it.

                                  Thanks & Regards
                                  Satyapriy Prem
                                  [protected]
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                                    Subashecs
                                    from Coimbatore, Tamil Nadu
                                    Aug 23, 2022
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                                    Address: Keerhi agencies. Ganapathy

                                    I have put Rs. 150 on 19.08.2022 at keerthi agencies. But my bike has been dry out on just 50 kms... On that day i spoke the contact person. But no response. I need to check how much petrol provided through automation.
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    Aug 23, 2022
                                    Updated by Subashecs
                                    No one is contact last 3 days
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