Bharat Petroleum [BPCL] Complaints & Reviews

This is in reference to my grievance with your service and the agency specifically at mira road.
Dev mogra gas agency is the worst place i have experienced with relation to customer servie and customer duping.
Last year i had highlihted and escalated a concern relating to agency people selling cylinders from my account to someone else.
This was resolved in a very unethical way.

Later this year in 2016 the order was returned as there was noone at my home to take the cylinder delivery.
I had called up the customer care and requested them to ask the agency to mention the timings for delivery as we are a working couple.
But the delivery guy has been constantly delivering us on timings which we have struggled to match up.

Now again, on 28th june 2016 i had booked a cylinder, which i had re-confirmed by checking the status which showed pending.
After waiting for 2-3 days i have rechecked it today on 1st july 2016, the booking entry was gone.
I was left with no choice but to order another one on 1st july 2016.

Finally i have placed a complaint (complaint number 1353003 on 1st july), which i know will make no difference in the way bharat gas works.

Can someone please tell me where has my booking gone?

Dear sir/madam,

With reference to capitoned matter, i have not been receiving gas subsidy from May 2016. it was blocked on 08.05.2016 without my consent. I have visited to Bharat Gas Distributor- Shashi Gas Agency situated at Yamunanagar (Haryana).

I request you to please release the outstanding LPG subsidy amount and do transfer the subsidy amount on regular basis in my account details already registered with them. Your quick action in this regard is highly appreciated.

Thanks and best regards,

Anil Kumar
1135/4A, Gurunank pura,
Yamunanagar - 135001 (Haryana)

Please refer my earliest complaint no. Reference no: 1331305

Issue has not been resolved yet, i have received single call from shriram gas agency assuring they will resolve the issue immediately, but no action and no response from shriram gas agency pune, you are requesting to take strong action against shriram gas ageny pune.

Also you have closed my earliest complaint reference no: 1331305 even the issue is not resolved.

Details of complaint.

I have purchase new gas connection fron shriram gas agency, sinhgad road, pune, we got new connection after long and continous followup. We got cylinder, regulator & suraksha gas pipe almost one month back but we have not received receipt and passbook yet, we are taking daily follow up by calling and visiting personally, but employees are very arrogant they are not talking in proper manner.

At the time of booking they have been told that we will get gas stove free on rs 3500 booking but while delivering connection they refused to provide free gas stove.

I request concern officials to look into the matter and resolve our isssue.

Regards,

Sanjay sawant
Sanjay. [protected]@gmail.com
[protected]

*fraud alert*

Filling station: bharat petroleum
Location: peerzadiguda, uppal

One of the fraud filling station (Bharat petroleum) in peerzadiguda, near uppal. Ive asked them to fill 500 worth fuel. First they filled only 100 worth fuel, reset the meter and then the remaining 400. Im sure i didnt get 100 worth fuel. This is a common fraud in most of the fuel stations. Since i asked for 500 worth fuel, they...

Sir i am mannalal meena, my consumer id 8293 in bharat gas agency, banswara, rajasthan 32700
I have booked my cylinder on 17/6/2016
And on 20/6/2016 we recived a message that ur booking has been cancelled kindly rebook it again
So i have rebooked it on 22/6/2016 and that has againe got cancelled on 27/6/2016... And rebook it again
So i have rebooked on 27/6/2016 with reference 31022...
M totally feedup with this service...
Kindly take strict action against agency in banswara for such poor servics

M looking to file a case in consumer court against such.. Neglegency...
Plzz sort out our problm sir

Dear sir/ mdm,
my consumer no is 1316. since it is blocked for one year bcs i was not present at home station. i was in ludhiana for one year dye to that reason i m not abl to take gas for long time. so kindly unblock my gas connection.as i mail through gas agency but no reply so far so plz resolve my problem bcs it is too difficult to serve our family.

Comments
Ch chaitanya.3163
On mar 23, 2016
+1

Lost gas book
Respected sir,
I have lost my bharat gas book and i forgot my customer id too. My registered mobile number is [protected]. Kindly provide me customer id and tell me how to get another gas book. Could you please show me a way to overcome this problem. My details is as follows :-
Sushil kumar v. P. O.- ghasauli, distic - sonipat,...

I went today to mauli petrol pump in baner and asked for a full tank. The attendant put in rs. 100 and stopped. He says isn't it enough. And i got furious with him and told him to take the nozzle out. It is then he says, no no you asked for full tank, i will fill the thing. What scam is this? Why are they skimming petrol off people. This is not the first time this has happened to me there. I asked once for petrol worth rs 200. He stopped at 50 and then said he misheard. Then he did something and the meter showed 200. But when i was riding away, my fuel indicator showed way less than what it shows when i fill rs 200 petrol at other petrol pumps. Are we to stand by and watch while you steal our hard earned money from us by this deceitful manner? What is this? I should take you to consumer courts!

We are not getting timely load since last month due to the new sales officer(jitendra Prajapati ).He never pays attention towards his work .We have already informed him that our pump is dry but he don't have any interest for the issue. We are totally disappointed with him and the loading system please do something.The sales officer is very irresponsible please take an action or remove him.we are suffering allot from a month.
Thankyou

Dear sir & madam, i have purchased gas cylinder from bharat gas distributor located in sadat, saidpur pin code 275204 on 12/04/2016, he has not yet given me any official papers like invoice passbook for refill nor my consumer number. I tried to call many times to owner but he also ignoring my calls and i have refilled the cylinder in last month but subsidy is also not yet credited in my account. Some where i feel that they are harassing me mentally the owner name is mr. Jaiswar. I called him many times but he answered me once and assured that your problem will get resolved in two days but he has not taken any action and now he is not answering my calls. Kindly suggest what step can i take.

Jay Jyoti gas agency, vejalpur Ahmedaba Gujarat . Customer no 28369 in the name of Mayank n Surati. Adhar card is submitted twice but the gas refill is not delivered. Receiving subsidiary as well but today they have not delivered saying adhar card is not submitted. They r selling off the gas cylinders n doing black marketing. Request u to pls take necessary steps n help the customer

Regards
Mayank surati

Dear sir/madame,

With reference to capitoned matter, i have been not receiving gas subsidy from apr-16 it was blocked on 19.03.2016 without my consent. I have visited to bharat gas distributor-anita gas service situated at virar (W), several times, but they are are not responding and they are not further advicing in the matter. They are also very rude and relucant.

It is my humble request to release the outstanding subsidy amount and do also transfer the subsidy amount on regular basis in my account details already registered with them. Your quick action in this regard shall be highly appriciated.

Thanks/regards,
Narayandas v. Hariyani
Mob no. [protected]

Dear sir,
After my mother death, i have given letter to kanjur gas service on[protected], i am having objection if transfer of this gas connection done without my permission. This gas connection is registered on my room no. 8 and i am not getting cylinders since last jan-15.
I am having acknowledged copy of abovementioned letter dtd[protected] with stamp and signature of kanjur gas service.
Being given to understand that, above said connection has been blocked without my permission.
If you will not regularize my connection immediately. I am going to take further necessary steps. This is for your information and record only.
Thanking you
Rajesh hodekar mob [protected]

I wish and regret to inform you that i was booked gas on[protected] and they issued on[protected] rs 585 instead of 555. They charge extra rs 30 otherwise they wont put gas for you. Not only this month for each and every months they collecting there extra charge. So kindly i requst you to get out from this type solution and oblige.
Thanking you

David raja bharat gas agency
No.1/539, mudali medu,
Ponneri post,
Tirupattur-635601.
Ph[protected]

The lpg cylinder we received this time is too crippled and rusty.Instead of engraving on the metal, the expiry date is handwritten on a white patch on the red cylinder, which has a batch number b-1778. Photo attached.
The agency (Devi mookambika agency, payyanur, kannur dist) says they follow the written expiry date therefore cannot be held responsible.

Dear sir/medum

Im from ahmedabad in hear a cine magic cinema of bpcl but last 20 days hear all moovie show is always off. Nobudy hear a responsible person to handle the situation.
Reason - totaly cine magic's cinemas air conditioner (Ac) is off no any one show start hear. We are come hear from 40 to 50 kms and them we come we always saw the board "show off".
If you have not to interest about for your cinema buiseness so please tell the public and close your buseness. You have more than sysytem to follow this type problems but not response from any staff. This cinema is in bareja village hear bpcl manager is nagesh sir this person also not intersted in this metter.
So please give me satisfied answer.
Thanks ®ards
Shahlim mansuri.

Sir my booking reference number is 25540 and i booked it on[protected] and my reservation git automatically cancelled on[protected]. It occured many times with me my book number is 360 and linked contact number is [protected]. Through which everytime we have to wait for iur gas cylinder because they deliver cylinder with late days around 15 days
Our distributor
Named - krishna gas agency
City. Narnaul
Dist. Mahendergarh haryana 123001
Never attends our call and their servants who deliver the gas to us is not a good person. He misbehaves with the ladies of our street and dont give us our lpg cylinders on time. Even they sale our bookings in black to get more money. They even charge more from us around rs. 10 to 20. They do misbehave with us. Hope u will solve our problems. We will be very thankfull to you sir 👍

Dear sir or madam, this is for your information and immediate action ad couple of hours before i have gor petrol filled of amount 1000 only from filling point no. 3 of a bpcl pump sector 34 at 19:49hrs location of pump added. They have filled petrol of worth 300rs. Only.. When i returned back the guy at 3rd point gor vanished and the leader present girish singh had arogantly asked me "mujhse baat kar" which i refused and asked for the manager.. Ihave startedsearching for the guy n headed towards the offce.. Mr. Rahul of pump snacks shop helped me and shown the way to office. At office gate security didnt allowed me to enter inside n all of asudden the accounts guy rajiv or rajesh appears n refused to give any contact number. I again met rahul and aeaited for complaint book for 50 minites... Later the so called team leader girish singh refused to give any complaint book. As a brand name ofindia we dont aspect such kind of services at pump and want strong action against the culprits.

Hey this is rohtash sharma. I want to complain about the subsidy problem. My subsidy has been deactivated by default. I have already complain about it on[protected] and con. No. Is 58641 but no action is taken by anyone. This is a major problem which i m facing. Whenever you read this mail please take action and start my subsidy again. I want to activate my subsidy as soon as possible... I hope you will understand and resolve my problem.. Thank you

My old canection no 9902560 mahavir gas service canceld on.13/ 1/2014 & Termination vouchar no.[protected] bt till date my aadhar card no.[protected]link with this old canection i requst to mahavir gas service from two year many time for unlink my aadhar bt not unlik my aadhar from this old canecation .
I take new canecation given from shriram gas agency rajapur cansumar no.41872287 so pl link my aadhar with this new canection...