Bharat Petroleum [BPCL] Complaints & Reviews

Advaitha petrol pump cheaters
I filled petrol for 300 and told to add additional for 30 and later I told to add additional for 30 rs...but the guy told he added for 70 and now tank is full when I told that to add for 30, he told that I asked him to put for full tank then manager came told no one can cheat and manager started supporting his worker, actually Honda Dio capacity is only 5.3 litres but as per their justification they have added 5.6 litres...cheating with Bharat petroleum whom to complain...God save us

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Address: 560056

Since 5years i have a bharat gas connection from becs gas agency rajarajeshwari nagar.
Every month they are charging extra apart from mrp on the bill like extra 50, 60, 70..

We have house in ground floor still they are charging 50rs for every delivery, if we ask anything they will say gas price increased and they don't listen to it they will ignore us run away from here and i tried to call rr nagar gas agency they don't respond to the call some times if we try 15 times we will get the connected they will say your wish to give a tips to them 10 to 20rs.

Please let us know the delivery charges and what is mrp of cylinders otherwise i will go for consumer court to claim this.

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Address: 143419

I submitted adhaar card in gas agency
Bhikhiwind gas agency but your ends adhaar card not enter in system till date
My consumer no. 70935381 bharat gas service Bhikhiwind
Plz provide information your ends not submit my adhaar card no.in system till date. Plz provide information your ends adhaar card not submit with reasons.
Plz resolve my captioned subject earlier as possible.
Mobile. [protected]
Shish pal

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Address: Dhanbad, Jharkhand, 828203

Hi

I booked for gas cylinder on 19/10/2016 but still it is not delivered to me. We are facing this issue since long time as every time the agency makes some excuses and delays the delivery. The agency encourages to come and collect the gas to gain the delivery charge benefits. That if we go and collect they will give but they wont deliver
Please find the booking details as below.

Consumer no. EE 5945
Distributor code: 117353
Distributor name: Ekta Enterprises, Eagarcoor, kumardhubi, dhanbad.
pin : 828203

Booking no. 26994

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S

Singh Jat

from Delhi, Delhi

Nov 7, 2016

The mobile number [protected] giving for booking is not being picked up inspite of repeated dialing. Further, your telephone number shown on google list are also not working.
Consumer No.009934
Mobile No.[protected]/[protected]

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Address: Madhepura, Bihar

My rejistred mobile no is [protected] hai.name change karwana hai.distibuter application nhi leta hai.aur 3 month ke bad bulata hai.my customer no 21883 hai.mai ne smartline me bhi kai bar complain kiya but solution nhi mil paya hai.jiska complain no 1544056, 1550390, 1528798, 1527355, 1560779.1557393hai.itna karne ke bad bhi resolution nhi mil paya hai.sell's officer bhi phone nhi karta hai.

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joy das28

from Kolkata, West Bengal

Oct 31, 2016

Sir my consumers no j17 my distributors name jai hind bad service home delivery charges extra and puja parpose bonus ...and gas not perfact watgh

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A

AK Dash

from Paradip Garh, Odisha

Oct 31, 2016

Dear Sir /Madam i Smt Swyamprava Satapathy Bearing LPG Gas Consumer No[protected], i have not received the Gas Subsidy from 12/07/2016, So i request please suggest me how can i do, i Have adhar card but due to name mistake the bank and also the Distributor refuse to accept the Adhar card.Adhar No[protected]

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Address: Pune, Maharashtra

I am a pradeep gas distributer in nigdi - pcnt, pn. 411 044 and my consumer no. Is 229.
Today while putting the cylinder for use it is noticed that the gas is leaking.
I immediately tried to approach my distrubuter but his shop is closed. Can you help me immediately as leak cylinder keeping in home will be terrible. I have put the cap on cylinder.

My address : plot 348 / sector : 27a, pcnt, nigdi - pune - 411 044
Mo. [protected].

Please treat the issue as most urgent.
Thanks,
Smita s. Agashe.

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Address: Anand, Gujarat, 388001

I have booked my gas on 17 th October, still I didn't get the gas bottle
My customer id is 26704950
Distributors code 118179
Since continuous 4 days I am going to the related office of Anand distributor Bharat gas they are giving worst and useless response that we will assure that next day u will get the bottle but since 12 days I couldn't get the bottle and giving the false reason that u didn't have empty bottle that y the delivery boy has cancelled the bottle delivery .

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Address: East Godavari, Andhra Pradesh, 533201

I have paid full amount rs.835- of gas cylinder, subsidy amout not yet recieved in my account, only message came from bpclpg regarding my subsidy amount has been transferred to the corresponding bank. I checked with bank and gas agency, according to them all the records are correct but it is failfure from bpcl. Please check the matter and take necessary step to credit the appropriate amount to my bank account.

T. Narasimha rao, [protected]
Customer no:3607
Gas agency:morgan enterprises
C. C. No.:671863
Analapuram

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Oct 26, 2016

Govinda raja Perumal's response On 26 October 2016 purchased motor sprit which is fully adulteration. also less volume quality and quantity problem

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Govinda raja Perumal

from Bengaluru, Karnataka

Oct 31, 2016

On 26 October 2016 purchased motor sprit which is fully adulteration. also less volume quality and quantity problem Kumar agencies Arcot bill no41056/26/10/116 Bharat petroleum retail out let

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Address: Madhepura, Bihar

मेरा रजिस्टर्ड नंबर [protected] है।मैं अपना नाम शांति सुमन गुप्ता को बदलकर अंशुमाला करवाना चाहती हूं।मेजर गैस एजेंसी, मधेपुरा, बिहार मेरा एप्लीकेशन रिसीव नही करता है और कहता है कि 3 महीने के बाद आइएगा।BP के स्मार्टलैने मे भी बहुत बार कंप्लेन दर्ज करवाया।जिसका कंप्लेन नंबर 1544056, 1528798, 1527355 है।इसके बाद भी कोई हल नही निकला है।plz सर मेरा काम करवा दीजै।वार्ना एजेंसी से तो भरोसा नही रहा, आपसे भी उठ जायेगा।

Oct 31, 2016

Complaint marked as Resolved

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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Bholendra

from Dimapur, Assam

Oct 31, 2016

distibutor application nhi leta hai.

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Address: Kolkata, West Bengal, 700034

Our consumer number is 6142. We booked a refill cylinder on 20th September 2016. Our distributor is Balaram distributor. Today is 21st October 2016. Still we have not received the refilled cylinder. Usually whenever we are calling the distributor, they are not answering the phone calls. It is very rare we are getting them over phone. After so many attempt we got them over phone on 15th october and they assured that the delivery would be done by 19th October which is yet to be done. Pls help us

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Address: 841101

Website: www.consumercomplaints.in/new_complaint

I want to transfer my lpg connection from ms sri karuneshwari bharat gas, akil pur sonpur to yogi bharat gas agency sabal pur sonpur as current agency is far from us and i don't get home delivery.
I am not getting lpg gas, so facing too much problem.
Sir requesting you to kindly help in transfer of my connection.
My lpg gas connection consumer no is 64530284.

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Oct 14, 2016

Shivraj Bhandari's response Very slow delivery &extra charges

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Shivraj Bhandari

Oct 19, 2016

ARUSH BharatGas agencies in vadgaonsheri, pune is very late & their delivery system to bahut hi karab he, delivery charges to extra lete he.Nam tho BharatGas he kam to helpless he.last Question - Hamase rupee lete vo kya karane ke liye? In Keshavnagar, Mundhwa, pune:36

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Address: Ghaziabad, Uttar Pradesh, 201011

Cash memo no.62559 dtd 31/8/2016 of Bharat Gas LPG Cylinder supplied by M/ s Vishnu Jyoti Gas Service Ghaziabad. My consumer no.is 13580 and my address is B266/S3, 2nd Floor, Ramprasth, Ghaziabad 201011. My mobile number is [protected]. The supplied LPG Cylinder when pressed into service today (16/10/2016) was found to contain excessive water resulting into breaking of flame at the stove burner thus the unburnt gas escaped in the kitchen. To prevent incident of fire the gas was immediately switched off and cylinder was removed and kept aside. My consumer no.is 13580. When tried to contact emergency contact no of Bharat Patroleum they were not working. I now want my LPG Cylinder to be replaced immediately. Sunil Kumar Sabharwal

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Sanjayastric

from Bhubaneshwar, Odisha

Oct 24, 2016

Dear Sir my consumer no 56562346 booking date 29/7/16 continue Complain tall free no but no help. ...agency name meera Bharat gas gramin vitrak samastipur Bihar. Regards sanjay KY .mo.no [protected]

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S

Suraj Joida

Oct 25, 2016

LPG â€” LPG DISTRIBUTION AND EXCESS CHARGING... They taken mare transport charge and also they not give any bills

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Bharat Petroleum [BPCL] Customer Care's response, Oct 26, 2016

Verified Support

Dear Suraj,

Regret the inconvenience caused to you. For quick assistance, request you to call the SmartLine 1800224344 OR kindly share your contact details so that a member from our team can get in touch to resolve your concern. Thank you for writing in.

Regards,
Team Bharat Petroleum

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Address: 743401

I consume bharat gas for last 2year & my consumer no is 66497471. Our gas dustributor's name m/s. Agnisikha gas distributor. It is situated at baduria, north 24 pgs in the state of west bengal. I complaint for irregular delivery. I attached a typed complain letter. It will be greatful to me if you please look after it and take necessary action as far as possible.

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Shilpa28

from Bengaluru, Karnataka

Oct 25, 2016

Me 7oct 16 more number more booked me hu per delivery abtak nahi mela. Delar more call karti hu to stock nahi hai kahta or call disconnect kar deta. Muje urgent hai.

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Address: 110089

Sir mein sachin kumar budhiraja jo ki sector 15 meinb rahta ho aap ke bharat petrol pump sector 16 shurya bhushan jo ki petrol dalne ko apni new juptier mein tanki full karne ko kaha jo ki aap ke pump par amit jo ki bina zero (000) dikhe petrol dal raha tha jab meine use kaha tha to sorry kaha ki soory zero ke liye nahi kaha phir jab maine gram hua to kahta hai aap aise hi scoter le jao jab meine kaha complaint book do to complaint book nahi di gai phir aap ke petrol pump par sale officer complaint number dekha to jab meine call karne laga tab complaint book di gi waha par prabhat manager jo ki usne batmezi kari or paise bhi le liye or petrol bhi nahi diya aap ke complaint officer jiska number [protected] hai is ka kya action hai please ansewr do

sachin kumar budhiraja
[protected]

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Address: 560043

Website: Bharat petroleum

Fuel station- Shreshtha CA site no 2, kalyan nagar hrbr 560043.
They have been cheating customers by fooling customers of topping up as requested. I have been twice a victim.

Asked to top up fuel for rs 500 they top it up for 100 rs and stop. When said I asked for 500 rs top up they just top up till 400 rs without resetting the fuel meter to zero and say earlier 100 rs now 400 rs so 500 rs. They done this twice with me and I want to stop this fraudulent practice. This cannot be tolerated. If this is the case why would anyone want to use BP petrol bunks again ?. Looking forward to find a resolve and actions taken against these people.

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Address: Bhopal, Madhya Pradesh, 462039

Website: Bharat Petroleum

Sir one of your petroleum dealer mahendra fuelpoint is located at bawadia kalan, near rohit nagar-phase i, bhopal, madhya pradesh. The service provided with regard to customer vehicle air filling in tyres are extremely bad. Because today i. E 12th october, 2016 when the i had gone to fill air for my two wheeler i have been told by the person managing the air filling service that he will fillup air in the vehicle only for two or three vehicles as he has to go have his breakfast. When i told that if that is the case, let the petrol pump people may do the alternate arrangement, which they were unable to do. It is most irritating to note that the bpcl petrol pump - mahendra fuel point uses only one air filling unit for vehicles which is causing the bpcl customers at lot of trouble. Last but not the least, polite behaviour of the staff members to the customers is amply required.

Ca b. Swaminathan
B.com., ll. B., aca., disa (Icai)., cccab (Icai)., aiiisla., fiii., pgdim
A 406, drishti enlave, rohit nagar, phase i
Bhopal - 462039
Tel: [protected]

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Address: Mumbai City, Maharashtra, 400001

Sir main suheb khan main ek driver hu main batana chahta hu ki bpcl vaadi lube jo Mumbai me hai waha jo tenkar me deep dikhate hain wah driver se par gaadi deep ka 2000 se 3000 lete hain aur badle me unhe 100 se 150 litter oil jyada dete hain aur sahab log ko pata bhi nahi hota sahab kyo apne hatho se deep nahi karte aap is complen ko nazar andaz na kare desh ka sawal hai please sir

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Address: 411021

These petrol pump guys are a bunch of frauds and cheats. Here is my experience:
1. I asked that petrol worth 120 Rs be filled in my vehicle.
2. Gave Rs 200 to the employee.
3. He shows me the 0 reading on the meter.
4. Starts asking irrelevant questions and quickly enters Rs 50 on the meter.

Luckily i was able to notice and quickly raised an alarm.
This practice has been prevalent for over 6 yrs that i am staying in Baner.
There are numerous similar complaints and it is SHOCKING that nothing is being done about it.

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Oct 07, 2016

Twincle Singh Shandilya's response Deep ganga gas agency

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T

Twincle Singh Shandilya

from Patna, Bihar

Oct 13, 2016

Sir
Please
Dekhiye Ham log kam se kam 150 log 8baje se hi Aake baithe h Aur abhi tak agency khula nahi h

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Address: Adilabad, Andhra Pradesh, 504293

O swathi cno 69320033... Adhno[protected].3times i was taken the gas cylendes but tha subsidy amount is not getting.in the bank subsidy status is ok. Distributed is telling problm with bank side but bank side is every thing ok last 3 subsidy amount was pending due to this reson so please do need ful help as soon as posible sir.. Plz resolve the probm
Call me on [protected] thank u sir

Nov 15, 2016

Complaint marked as Resolved

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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Oct 14, 2016

Bharat Petroleum [BPCL] Customer Care's response Dear Arun Kumar.

We regret the inconvenience caused to you. We find that your Aadhar is not seeded with the bank on a/c of which subsidy transfer is not taking place. Our team was unable to contact you on your cell. For further directions please call up Mr Pradeep Kumar Rathod on [protected].

Regards,
Team Bharat Petroleum

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A

aejaz123

from Mumbai, Maharashtra

Oct 7, 2016

Booked a cylinder and it started leaking.

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Address: Pune, Maharashtra, 411046

I have bharat gas cylinder. I resides at ambegaon, katraj pune. I have a connection with Rajaram gas agency, Katraj Pune. Yesterday my cylinder is delivered but the delivery boy demanded 520 Rs. instead of actual cylinder price is Rs 505. Many times i asked him for a slip, but he didn't want to give, Such type of incidents i faced many times in past, the delivery boys every time demanded 15 to 20 rupees more than actual price of cylinder & they always don't want to show slip. These types of problems I suffer with Rajaram gas agency katraj Pune. Previously i have a connection with pushpum agency pune but i never faced such problem. I want to book complain against Rajaram gas agency, katraj Pune

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Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] reviews & complaints page 128

Advaitha petrol pump BTM Layout cheating

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Bharat gas (becs agency rr nagar) charging 50 rs for each delivery.

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Achar card not seeded your ends

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Gas cylinder not delivered

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Customer name change

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Gas leakage from domestic connection cylinder in my house.

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Useless delivery service and a worst office support response

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Didn't receive my subsidy

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Customer name change

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Delay delivery of cylinder

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Gas

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LPG Cylinder leakage

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Irregular delivery of my booked gas cylinder.

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No petrol

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Malpractice and fraudulent behaviour

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Deficiency in service for air filling in vehicles

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Oese

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Cheating customers while fuelling

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Gas subsidy is not getting

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Regarding more amount demanded by delivery boy

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