Bharat Petroleum [BPCL] Complaints & Reviews

I have booked Gas on 17th July 2022 (Booking Reference no: 24027) with Raj Arya Bharat Gas Agency, Code 186498

I have raised a complaint with your customer service yesterday and the case no is 04795827

I did not receive my Gad and nothing was done and I received a SMS as below mentioning that the case is resolved

Your case no. 04795827 with BPCL is resolved. Please share your feedback[protected]

Is this the way your complaint team works ? Without even checking or calling me to confirm whether the gas is delivered or not ??

Heights of laziness

Chodhary auto services, warud.
It's your pump dealer. At warud dist. Amravati 444906

Here, Anyone facilities not been available
Like online payment, air pump, ladies bathroom, clean drinking water... And more . ...
Please take action against.

Yesterday in trivandrum I paid ₹450 through bpcl Ufill UPI but the staffs refused to fill. Then I called the pump owner, he told me that they are not taking Ufill and said me to use their QR for payment and the amount paid to Ufill will refund in 24hrs. Since I'm in need I paid another ₹ 450 use their QR. Irony is that the walls and pillars are filled with Ufill advertisements and it will help you to save time and more . My issue is that,...

Bharat gas consumer no.2010114

Gas subsidy amount not credited for few months.

Status showing: invalidate reason.

Kindly resolve my problem and like to get gas subsidy again.

Sir, my name is SEEMA KUMARI, I have made a mistake, I select opt out of subsidy by mistake please I regret you to cancel my request. My detail about connection is mentioned below:
Consumer no : 13156
LPG ID :[protected]
STATE CODE : 10
Consumer Name : SEEMA KUMARI
Aadhaar Number :[protected]
Distributor Code : 1813642
Distributor Name : J.S ECO GAS AGENCY Bharat Gas COLLEGE ROAD BARAUNI pin code 851112

SEEMA KUMARI
pin Code 851211
Mo. [protected]

Complaint to Distributur

Dear sir\madam,
I am madhan.my family also bharath gas agency customer
my connection details,
M.Eswari.
customer no 31277173.
185 C sampath nagar,
Erode 638011
erode dist
tamilnadu

My distributer details.
Jairam bharath gas details.
dist code 166595.
6 vctv road
sathy road
erode 638003
Erode dist
tamilnadu.

on 10th we have booked gas cylinder we have not recevied cylinder.hence we have called the gas agency and we have been informed that the cylinder would be delivered on 14th july.
since we have not recevied cylinder till 16th july again we have made call to the gas agency ang he have been informed that since the supplier is not available supply was not made and cylinder would be delivered on the next day.
Again with we have called on 18th july.we have been informed that since we were are having 2 cylinder connection the booking to be made only after 30days.
It is informed that since we have book one day before the booking was cancelled and instruction to book again
we have booked on again 23th(booking no 26225) july.but such why cylinder not delivered to us?
the supplier are not informing about the delivery well in advance the supplies frequently alleging that the door was closed when the come for delivery.that have been charging is Rs 50 in addition to the cost of the cylinder on each delivery.when enquired about
the additional charge.they have been stating it was towards delivery charges.
Hence the following information is required,
1. whether the previous information regarding delivery of cylinder is to be informed by the gas agency
2. what is the time limit for the persion having 2 cylinder to book for new cylinder
3. the jairam bharath gas agency is not freating the customer with respect the services of the jairam gas agency is not good on what basic Distributur is given to jairam gas agency is to given

yours sincerely
M.Madhan.
[protected]

An expiry LPG cylendar with expiry date tampered is delivered to my house. I am really worried about the safety of my family using the cylinder having full gas.

Consumer No. 62264107
Ravin Padathu N Narayanan
Karath Road, Thekkum Bagom, Tripunithura
Ernakulam Dist, Kerala 682301

Agency: Jyothi Gas. Tripunithura.

We tried to book cylinder via app, which was not working for more than two weeks. So we went to distributor and asked to provide cylinder after booking it on the same day. All distributor were making execuses on not providing it on emergency basis but asked us to buy it in black market rate. And when asked for manager number, distributor started shouting and using foul language in kannada.
When asked for his number, he refused to provide and then run away from the office.

There is no direct contact number provided by BPCL to raise such complain. When tried to rate the distributor, they dont provide any option. Need to seriously escalate this issue of rude behavior towards customers.

I did online paymnt using FamPay and my amount also got deducted 50 Rs for ufill but i did not get otp on my mobile kindly help me and send otp to my number or refund my amount,
UPI Transaction ID:[protected]
FamPay Transaction ID: FMPIB71450808...

Request[protected] I am literally fed up as I am unable to make payment due to this error maximum OTP limit exceed.
I have been following up with customer care from past few days to support but till now no success. I need the new LPG connection tomorrow 23rd July as I am moving to new city.

I have called up customer care and written mails but no response. This is frustrating as there is no good service.

LPG Cylinder home delivery not providing by Gas Agency

Gas Agency Name :- Vaishnavi Bharat Gas
Distributor Code :- 188882

Request ID: 83147918

My new connection request id for LPG gas in Bharat petroleum is 83147918.So, I have made a payment of rupees 3089 through Bill Desk & also in banking status showing as payment successful but my complain is that is BPCL payment history it is showing as payment failed. So, Kindly update the payment status.

I am attaching the payment confirmation SMS for your reference.

Today morning received an email for having purchased in Ganesh Agency Chennai when I have not availed anywhere
Further I have no card with Bpcl and staying in Chennai
Hence this complaint

Please rectify

I'm koikura kiran from annojiguda, ghatkesar mandal, medchal dist. There was a BPCL petrol bunk in jodimetla today morning 07/21/2022 time 08:15 i have poured 60rupees of petrol. Petrol bunk employee said one 20 rs note toned than i saw it very slightly tone but that guy made big while seeing and made it not use at all. Due to office time i have rushed away from there any way i told him that u wantedly toned note made it not useful and also i told him that tomorrow i will exchange i[censored] want. than he didnt listen and collected extra 20 rs from me.

My father had given a part of our land in the year 1957 on lease basis madhyamgram chow matha, Kolkata West Bengal for 33 years to Burma shell now Bharat Petroleum. The lease expired on 1991 . My father died in 1981.The property license fees was rs 160 per month for 18000 sqft of land.They are not willing to vacate the place and they are giving this Rs160 .After expiry of lease they haven’t issued any correspondence to renew the lease.They are illegally occupying my place for 30 years without agreement.We have gone to court on 2017 when bank branch closed down.
We have filed a case vide 1200, 2018 at Barasat court with no effect till date.
Mr Partha Sarkar
[protected]

We have applied and got BPCL petrocard and were using it. Suddenly, without intimation, the card has been deactivated. When contacted, we have been informed by Ms Akshara that to down load Hellobpcl app in mobile. Accordingly we did and unable to use the app to fill either petrol/diesel. The QR code and ufill function in the app we are unable to use. We have huge amount lying in the account. we are facing lot of inconvenience for the past two months. No cooperation/coordination from BPCL end inspite of our repeated requests. Pl attend the issue otherwise we may have to go in for legal battle against BPCL.

Persons contacted : Mr Arun kondikonda, TC (Retail)
Ms Akshara

Card is in the names of Madras Enterprise P Ltd., Thailambal Chandramohan, Shanthi Ramkumar and Viswanathan R

Your early action is solicited.

viswanathan
[protected]/[protected]

Hello sir/mam
I applied online for new gas connection on 16/06/22
I got confirmation mail for online payment.
But while processing payement it says maximum otp limit reached.
My id is 82793931
And mobile number is [protected]
Email id is [protected]@yahoo.com
Kindly do the needful.
Regards

Air facility is not working and attendant is not present.

This is to inform you that I am Bharat gas customer since last 10 years and now got frustrated due to poor service from your end. Every time I book gas refill and it is delivered to some one else. Three time I already have given my updated correspondence address still no luck so assist me to lodge a complaint
My customer ID is 59941442
And registered number is [protected]

Respected sir,
I have lost my bharat gas book and i forgot my customer id too. My registered mobile number is [protected]. Kindly provide me customer id and tell me how to get another gas book. Could you please show me a way to overcome this problem.
My details is as follows :-
Baban Hegade
Address:- A-24, Shree hou. Soc. Gharkul Spineroad Chikhali Pune 411062.
Agency :- Shahid Shankar Gas Agency