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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 131

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W
washi86
from Noida, Uttar Pradesh
Mar 21, 2016
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Address: New Delhi, Delhi

My consumer id is 70582496, by mistake i opted out my subsidy for LPG. There is no option of getting it back. I would like to get my subsidy status back to normal with DBT. Revert me on [protected]@gmail.com
Please confirm before a user opts out the subsidy.
Aug 5, 2021
Complaint marked as Resolved 
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Thank you for writing in. Kindly share you contact details with us, a member from our team will get in touch with you to resolve your concern. For immediate assistance you may call the Bharat Petroleum Smartline[protected].
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    H
    hgohel88
    from Ahmedabad, Gujarat
    Mar 19, 2016
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    Address: 380006

    Not properly Display at all fuel stations.
    Staff not inf. To customers.
    In many fule station only godraj sope is given
    May be this Free Petrol is issue among staff by mutual understanding one by one as there is no transparency for lucky draw
    In many fuel station slip given for fill data for lucky Draw are without numbers / no date stamping.
    This all things lead to dought of no benefit to customers but staff only.
    +2 photos
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    This message is not submitting as my complaint, Its only a message for just for your knowledge that yours Rs. 200 scheme is selling for 250. Even though they are filling petrol / diesel, but its ethically wrong in my view.
    Thanking You.
    Regards,
    Santosh Gupta
    [protected]

    RS.200/- petrol free scheme - Comment #2683028 - Image #0
    RS.200/- petrol free scheme - Comment #2683028 - Image #1
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      S
      sumi137
      Mar 17, 2016
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      Address: New Delhi, Delhi, 110041
      Website: Ebharatgas.com

      I booked for a refil on 13-3-15 by paying ₹ 503.5 online but yet refil is not delivered and status on my login a/c shows it was delivered on 15-3-16. It means it was delivered to someone else. This height of carelessnes. This carelessness happened to twice in a financial year.I am very disappointed and helpless please provide me my refil and punish the responsible person.
      Thank you..|
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        suresh kumar1674
        from Delhi, Delhi
        Mar 17, 2016
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        Address: New Delhi, Delhi, 110092

        I book my Bharat gas canection. When the delivery boy come at my home I was not present in my home But I told my landlord please pickup my gas silender. So he pickup my gas silencer when he pickup my silencer the delivery boy say him that why are you taking their silender this is not your job.he use very bad language when I was on duty. The delivery boy is very bad man and he give me less gas silender also. Please my co . no.[protected]
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          H
          Hari Bhatkhande
          from Bhubaneshwar, Odisha
          Mar 16, 2016
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          Address: 422001
          Website: Bharat gas

          My consumer no. Is 11841 and distributer code is 114533. My registered mobileno. Is [protected]. My subsidy was being credited to nasik merchants co bank satpur br. Nasik. However the last subsidy of rs.144.30 was transferred to hdfc bank where i have no account at all. As the mistake is at their end it is upto them to investigate how it occured and rectify it. I have lodged complaints several times and last complaint no. Is 1184208. Even though it was not my duty as per their advice my bank delinked the account on 11-3-16 and linked it again on 15-3-16. Several phone calls to concerned nos. [protected] [protected] were not answered.
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            satyajitjsr
            from Thiruvananthapuram, Kerala
            Mar 15, 2016
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            Address: East Singhbhum, Jharkhand, 831009
            Website: bpcl

            I am a bharat gas consumer and my consumer no. Is 60320177, under m/s city gas service, the company has opted out my subsidy forcibly and after regular complaints the issue is still not resolved. Kindly do the needful.
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              V
              vyoma.pandya
              from Vadnagar, Gujarat
              Mar 14, 2016
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              Address: 400101

              Dear sir,

              I have purchased one glass Cook Top Gas Stove from Vijay sales, goregaon, Mumbai on my name is Mr.Saral Mehta when I was staying on rented home in Goregaon, where there is gas pipeline on owner’s name available.

              Now, recently, we have shifted to another rented home in Kandivali, Mumbai.

              Then I have applied new Gas connection in Bharat Gas on my wife’s name. But, my application was denied stating the product which I have purchased is not ISI certified. They said, I have purchased non ISI certified product sold by company & they will not provide connection on my gas stove untill I purchase new gas stove from them.

              I have called my company Elica & they confirmed me on phone & in email also that their company is ISO[protected] certified & also confirmed that BIS/ISI mark is applicable to only met gas stove & not applicable to glass top gas stove. All their products are thoroughly checked under strong quality guidelines of ISO standards & they have never faced such complaint from any of their customers.

              I seriously urged to your company to resolve my problem on urgent on war foot basis.
              Your agency manager & entire staff are very rude, arrogant & non cooperative . Even, they are not ready to give us rejection reason in writing. The mechanic who visited my home has simply mentioned model no & left in 5 minutes without checking anything & for that your agency charged Rs.250/- from us. They are asking us to buy to meet their sales target. They told us to buy this only for formalities for sales target achievement & later you just gift it anyone but buy this from their agency. They are taking undue advantages of being new – nonfamilier to this location & only one point of contact to buy gas connection. All this shows mollified intention to loot new customer like us of your gas agency manager.

              However, it is come to my knowledge from my colleague that this Kandivali east agency has sold one glass top gas stove of three burner to her along with his new connection where there is no where ISI mark available.

              How can your company on one side demand ISI mark on my glass top 3 burner gas & on other side sale non ISI mark glass top 3 burner gas to another customer along with her new connection? This is clear cut cheating by your appointed agency manager.

              Bill date is[protected]
              Code –[protected]
              Model – ICT VETRO 377 SLIM
              SR No – INE46S[protected]
              Item – ELICA COOKTOP
              Customer Name – Saral Mehta
              Bharat gas application no – 21562385
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              Agency name is Mahavir agency & not at all ready to tell their names & give anything in writing. The worst experience I have faced. How can any sales agency be so arrogant in this competitive world.no body from Bharat gas company has called till time & even not reverted on complaint made on their official site, call center or on email.
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                B
                Bharat Sah
                from Bengaluru, Karnataka
                Mar 12, 2016
                Mar 9, 2023
                This thread was updated on Mar 9, 2023
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                KYC verification is under process from so many day

                Address: Godda, Jharkhand, 814133
                Website: ebharatgas.com

                Sir, I have applied for new Bharat Gas connection with request id[protected] dated 10 Mar 16. All the required document have been uploaded successfully. On checking the status, it is still showing, the document verification is under process. I want to know how much time it will take to verify for KYC (Multiple connection). Please verify the KYC as soon as possible, so that i go further for online payment. If i directly approach to the dealer...
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                C
                ConCitizen
                from Mumbai, Maharashtra
                Mar 11, 2016
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                Address: Thane, Maharashtra, 400607

                Umiversal petrol pump at Majiwada Thane have started a tyre shop inside the petrol pump last week.

                They have rented out a space which is allotted for free aircheck for this activity.

                Kindly take action at the earliest to stop this illegal activity.

                Regards,

                Concerned citizen
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  R
                  ratnakargas basti
                  from Mumbai, Maharashtra
                  Mar 10, 2016
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                  Address: Basti, Uttar Pradesh, 272001
                  Website: www.ebharatgas.com

                  Dear Sir


                  My consumer number is 53253287 name Ramakant Tisaha Kalwari Basti. Without any information my gas connection transferred from Ratnakar Gas Agency to Sahaj Gas Agency. Sir i am very shocked and harassing doing this act. I Request you that please transfer my gas to Ratnakar Gas Agency.
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    S
                    sai babu balijepalli
                    from Mumbai, Maharashtra
                    Mar 9, 2016
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                    Address: Hyderabad, Andhra Pradesh, 500018
                    Website: www.consumercomplaints.in

                    Sir,
                    I booked gas cylinder on 1st march 2016 from hyderabad in the bharath gas under the agency of sama enterprises my booking reference number is 159481. On 7th i received sms saying that my gas cylinder is delivered, but i didn't receive any cylinder.
                    I given complaint againest sama toll free no on 7th it self complaint no 1170485 . on 8th night i received sms my subsidy amount also credited to my account Rs.127.95. With out geting my gas clinder my gas sold out to others by distibutor and subsidy also credited to my account.
                    Plz hel me in this and take necessary action againest gas company and distibutor.

                    Regards
                    sai babu
                    [protected]
                    hyderabad
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                    Dear Sai Babu, We regret the inconvenience caused to you. Be rest assured that a member from our team will connect with you shortly to resolve the concerns highlighted. For immediate assistance you may call the SmartLine[protected].
                    Dear Sai Babu, We are given to understand that our Hyderbad team have resolved your grievance to your satisfaction. Thank you for writing to us.
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                      M
                      md.irfan1024
                      from Mumbai, Maharashtra
                      Mar 8, 2016
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                      Address: Hyderabad, Andhra Pradesh, 500008
                      Website: www.ebharatgas.com

                      Hi,

                      I have raised new Bharatgas connection (Request id:[protected] through online on 3rd March 2016.

                      Whenever I tried to check the status online, its popups with error "You have exceeded OTP usage Limit"
                      Despite calling toll free numbers of Bharatgas multiple times, they just respond saying not aware/server issue and advise me to Visit nearest Branch.

                      After calling the nearest branch contact office, they also respond the same.
                      Now I want to know whats my new gas connection status ?
                      ANd really disappoint of the services.

                      Regards,
                      Mohammed Irfan
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                      I want to cancel new gas connection request.i had selected wrong gas agency while applying for new gas connection.now i am not able to select any other agency.i am getting aadhar his is already registered with request id 45271213.how i can cancel this request.i already tried request online cancellation.but it is giving error 'invalid request id' although I am sending same request id' and other details.
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                        R
                        rao_yadav
                        from Gurgaon, Haryana
                        Mar 2, 2016
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                        Address: Gurgaon, Haryana, 122001
                        Website: www.bharatgas.com

                        I have been struggling to get new connection from last 2 month and now i got a message that ur request has been cancelled as u haven’t claimed it.how could i claim if i havn’t received the message regarding confirmation and with this regard i have talked ravi agency gurgaon staff was very rude even shouted on phone and told me complaint wherever you want and disconnected the phone.my no [protected]
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          R
                          rajeshjoshi1982
                          from Noida, Uttar Pradesh
                          Feb 26, 2016
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                          Address: Faridabad, Haryana, 121005
                          Website: my.ebharatgas.com

                          Dear Sir/Madam,

                          Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy).

                          Consumer No.: 25079
                          LPG ID : 1 [protected]
                          Consumer Name : MONIKA JOSHI
                          Mob : [protected]

                          Distributor Name & Address: NEELAM ENTERPRISES & Address:- SHOP NO E-389 SECTOR 23-24 MAIN ROAD SANJAY COLONY FARIDABAD 121005
                          I am totally disappointed from Bharat petroleum LPG concerns response.

                          I humbly request you kindly de-activate my OPT Scroll of Honour.

                          Note:- I am not bearing the extra cost to pay the cylinder i have 7nos Subsidy cylinders in to my bin but i cant take the benefit.So please request to Deactivate this service.

                          Thank you,
                          MONIKA JOSHI
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            D
                            Dharmes
                            from Mumbai, Maharashtra
                            Feb 24, 2016
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                            Address: 110091
                            Website: www.ebharatgas.com

                            I have a complaint to nihal gas service 149 pocket- D mayur vihar phase 2 delhi-110091
                            i am not a satisfy for a company services be order taken too late & delivery as well as too late

                            I
                            Dharmesh
                            [protected]/[protected]
                            my Consumer No. is 12888
                            [protected]@gmail.com

                            Please solve my problem & revert me my mail & phone (Detail in above)
                            Dear Dharmes, Our team has tried reaching you on the provided contact number but the call was not answered. For any complaints/feedback in future, kindly call on our SmartLine [protected].
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                              G
                              gssg2009
                              from Delhi, Delhi
                              Feb 24, 2016
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                              Address: Kannauj, Uttar Pradesh, 209722

                              Dear Sir,
                              My Consumer No.-00353, And registered Mob.-[protected]
                              My Complain is that I have booked cylinder online & paid through net banking on 22.02.2016 and amount debited from my account on 23.02.2016, but payment status shows pending on your website.
                              Please check the status of transaction where the amount is ?
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              Dear Sir,
                              I have booked refill cylinder online from bharat gas, and paid through debit card on 28/10/2017. The amount has been deducted from my bank account but status at bharat gas still showing pending and no message received regarding success or failure of payment.
                              Consumer Number : 86595880
                              Registered Mob: [protected]
                              Dear Sir,
                              I have booked refill cylinder online from bharat gas, and paid through debit card on 30/08/2018. The amount has been deducted from my bank account but status at bharat gas still showing pending and no message received regarding success or failure of payment.
                              Consumer Number : 68662
                              LPG ID: [protected]
                              Distributor Code: 110833
                              Distributor Name:DEEPAK GAS SERVICE

                              Booked gas online and paid through net banking but status is pending - Comment #3196584 - Image #0
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                                dineshcrudekumar
                                from Chennai, Tamil Nadu
                                Feb 23, 2016
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                                Address: Chennai, Tamil Nadu, 600051
                                Website: www.bpcl.co.in

                                My Gas Consumer No 32510427.
                                I have booked the gas before a month and still they Didn't deliver the gas whenever I call the gas agency they're telling as it will come tomorrow, like this they've been telling for a two weeks.
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                My Gas Consumer No is 11664 and I had booked the cylinder on 16.01.2016. The Agency is Sreevidhya Agencies Panthherankave Kozhikode Kerala. They did not deliver the cylinder so far. They have delivered the cylinder to our neighbor who booked on 22.01.2016. I asked them about this and they shouted at me using bad words.This is not the first time I am experiencing the same behaviour from the agency. Please take action against them for trobling the customers and make arrangements to deliver my cylinder. Your immediate action will be appreciated. My E-mail ID is [protected]@gmail.com and phone no.[protected]
                                Dear Madhukp, We understand that our team has resolved your grievance to your satisfaction. Thank you for writing to us.
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                                  ravi.hatwra
                                  from Mumbai, Maharashtra
                                  Feb 23, 2016
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                                  Address: Bangalore, Karnataka, 560060

                                  Dear sir
                                  I have booked for domestic gas cylinder on 18.02.2016 with BECS gas agency in Bangalore.still now it is not delivered to me. I have made hundred times of call but they are not picking my calls. Its really worst service they providing us. I am frustrated with their negligence and thus made me to complain to you. Please take swift action in this regard otherwise I will surrender to you and switch over to HP gas agency. Thank you
                                  Waiting for your feedback

                                  Regards
                                  Ravichandra
                                  [protected]
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    pradip shamrat
                                    from Pilani, Rajasthan
                                    Feb 20, 2016
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                                    Bill receipt

                                    Address: Ghazipur, Uttar Pradesh, 232331

                                    My consumer no[protected]and Distributor's code-189102, I have teken one cylinder on deted 20/02/2016 and pay 660 rupe for one cylinder .not provide me paying bill receipt...
                                    +1 photos
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                                    rao_yadav
                                    from Gurgaon, Haryana
                                    Feb 18, 2016
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                                    Address: Gurgaon, Haryana, 122001
                                    Website: my.ebharatgas.com/bharatgas/main.jsp?opt=aadhaar

                                    I have not avail any gas connection from any company still bharat gas is rejecting my application on behalf of multiconnection without any proof
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    my problem is still not resolved
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