Bharat Petroleum [BPCL] Complaints & Reviews

Pleas note that of BPCL your gas station of Kalol (N.G.) branch are all staffs is very bed behaviour against with all costumer and they have also available of credit card swipe Machine but they are always tell to us about that system is not available
if, I am any time filling of gas to there in my car where they are very miss behave to us so please kindly inform to that's stations delar otherwise if that my problem dose not solve in 10 days so I do complain to in consumer court against that delar and thets station.

I was applied for the mechanic post for mandatory inspection of connection, they told me they will be paid me RS 12/customer (who will be paid RS 75) but from a source I was known that other distributers are given 50℅ to his mechanics. I just want to know what is the realty?
please confirmed me......

Consumer no. 775 again order no. 139151 has been cancelled saying_out of station.we are at home only. asking dealer_told as not booked.this time this is the fourth occassion about cancellation order.nobody came for delivery
there is no response to my earlier complaint_simply forwarded to concerned authority.no reply.

continue earlier manual booking to avoid such inconvenience caused

DEAR SIR
My Consumer no.61712761, Name Ajay Pratap, Mob.[protected] Please provide new cylinder as soon as possible and check ur short cylinder get necessary action my complaint.
thanks with regards
AJAY PRATAP

Dear Sir/Madam

My Consumer No[protected] Name ( Furkan ) I My Aadhhar No[protected] Already Link In bank


But Npci Status Aadhhar Number Not Active

Please Resolved My Complaint

Consumer number 775
name:s s chakre hubli
mobile [protected]
today morning again booked vide booking number 139151 on 13/02/2016
let me see when it will be properly delivered

everytime it is cancelled saying out of station

plz go through my earlier complaint regarding same

ask dealer for correct delivery

Dear sir,
my consumer no is 10252934. my name is sharda devi. dear sir every time when i booked cylender . company ka employer hame call karke bolta hai aapka cylender aa gaya hai. aap agency ke godown se le ke jao. mujhe home delivery nahi di jaati hai. maine is samband me many times employers ko bola ki mujhe bahot taklif hoti hai. but koi sun ne ko tyyar nahi.
sir mujhe gas refill cylender ki home delivery di jaye.

Lpg refill order 136379 cancelled_reason out of station. 7/02/2016
sir, we were at home only, nobody came for delivery, not even called on mobile

booked immediately again order no. 136994 cancelled.11/02/2016 at 5.30am same reason. Nobody approached us to deliver the cylinder.
Why mobile numbers are registered if not in proper contacts for services. No sms received about delivery, without coming to us, orders are cancelled frequently.
My request_deliver the cylinder first & then take the order. This is not the first occassion such happening.
Cancellation messages always come to me
consumer number 775
name:s s chakre hubli
mobile [protected]
reply to my mobile awaited. Upto 14/2/2016 we are available to take delivery, the nafter we are going out of station for a week.

I live in odisha. I received gas from dealer & received a sms of subsidy payment (258.09) in my mobile on date-11.01.16, cash memo no-28871.but not paid in my sbi acc-[protected], branch of tangi, cuttack.so i request pls check this problem & paid it.

Dear Sir Consumer[protected] Name Furkan
But Seeding Andra bank But Npci AADHAAR No Not Active Is Aadhaar[protected] Is Aadhaar Not Link Npci

Gas booked on 23/11/2015, booking no[protected], but till dt.Not received the gas, also i purchased a gas from market for rs-900/-.Able in market.It is my 5th time complain.Before my complain no-260979/dt-11/10/14, 452281/dt-02/8/15.Every time after complain received the gas.Irequest to know the parmanent solution.My gas dealer add-deep gas service, distributor code-125475 biki hakola, panchla, howrah, w.B.

Sir/Madam, we got a new gas connection with the double cylinder. But the subsidy amount is not credited to my account. When I called the gas agent they are saying the subsidy amount is not applicable for the new connections. Is this true? kindly confirm whether we can avail the subsidy for new connections or not.

Sir,

I am not receiving credit of Subsidy amount in my bank account.
This is second time I have not got credit.
My consumer number is 17053 with MODI GAS SERVICE INDORE

Please check status and credit pending subsidy amount

Regards
Arun Kumar Goyal

Sir,
i booked on 21/01/2016 by Bharatgas mobile app. my order ref. no. is[protected].
my consumer no. is 50350056. my distributor's name is Rekha Bharat Gas, distributor's code is 183875. but yet not delivered LPG.

before it i booked on 16/12/2015 and delivered on 08/01/2016 after 2 times complain in customer care. i.e. complain no 1066467 on 31/12/2015 & 1076226 on 08/01/2016.
i also complained yours sales officers in Gaya district two times & two times distributor's owner and then i received one LPG cylinder.
so, Please help me .

Regard
Tarkeshwar Prasad

Sir, Everytime they stated filling petrol for vehicle they say power went off in the middle. Immediately they start to fill for the balance amount. (This is 3rd time) Every time this type of foul play they do it for most of the customer. When i asked why this happening every time "simply laugh".
This petrol bunk is situated in HYDERABAD Dr.A.S. Rao nagar, 500062
RAGUNATHAN S
[protected]

I have booked for refilling on 24jan 2016 but it was cancelled then again I bookedon end Feb but has has not been sullied whn asked customer care Ravi gas I got reply that no subsidy cylinder not available my consumer no is 6644 .kindly reply why no gas

I was bookikg my gas cylinder n in heard voice recorder asking to join the opt out your subsidy scheme n I mistakenly pressed the button it was asking for then I disconnect my called back but
I dont want to giveup my subsidy im a middle class person n cant afford to giveup the subsidy so please give me back subsidy as early as possible
Its a request to you.

I could not get any way to log a complain in IVR toll free number for this Bharatgas. Dealer is just saying everything taken care but result is not reflected. Delhi Head branch roll free number is not existing and existing one is not reachable.

Customer is suffering to get their issue resolutions with out having proper escalation matrix of this bharatgas.

Hi Sir/Madam,

I am a consumer of Bharat Gas. My consumer number is P30022(LPG ID-1 [protected]) under SATISH & COMPANY, Distributor Code-113590.

I have submitted my HDFC bank account details for DBTL adhar linking. Post this, on 17 March 2015, I got first subsidy in this HDFC bank account.

Post that, they automatically changed my subsidy account to ICICI bank. They did subsidy transfer twice to this ICICI bank account. Due to some personal reason I had closed this ICICI bank account and then know this auto subsidy account switching to this ICICI bank. Please find adhar mapped status, bank account mapped with Adhar and subsdiy history snapshots attached.

So, I requested distributor to correct my mapping to HDFC Bank account, as I had submitted HDFC account details and ICICI bank account is closed. So update it to my HDFC bank account for future cylinder subsidies. On Jun 2015 they committed that its updated and you will get it future subsidies.

Since 3rd Dec 2015, I have been waiting for my cylinder subsidy to my HDFC bank account but it is not coming. Only SMS is coming that adhar is not linked to Bank. Now ICICI bank is closed then how can I link adhar to the closed a/c.

I have visited distributor office multiple times but got an update that just wait for couple of days it will credit to your HDFC account. I have called multiple times and getting update, everything updated from our end. So nothing pending in our end, we are writing mail to our office and update if we will get any update.

Distributor is saying to contact your HDFC bank and provide us Bank Adhar verified copy. I have been in touch with HDFC bank and got an update that my account is already Adhar mapped and they do not have any Adhar verified copy. If they had already transfered one subsidy to HDFC bank account then where is the gap of adhar mapping and not verified in HDFC bank account?

May I have your kind support to correct my subsidy bank account mapping to HDFC Bank?

[I had submitted adhar docs for HDFC bank linking and they automatically switched to ICICI Bank a/c. On Last Jun 2015 ICICI bank account is closed. So need to correct HDFC bank account mapping to the gas connection for subsidies]. 3rd Dec 15 delivered cylinder subsidy is on hold due to it.

Regards,
Sripati Das
Mo-[protected].

LPG GAS COMPLAINT LETTER
KAVALI
30/01/2016

To,
Complaint Board, National consumer complaint forum
BP Gas Complaint
[protected]@explosives.govt.in Nagpur
[protected]@explosives.govt.in Chennai
[protected]@explosives.govt.in hyderabad

SUB: Cancellation of Subscription Voucher.

Sir,
I am a customer of Bharat Gas. The dealer is M/S.Venkata Santoshi Bharat Gas Agency, Distributor code.641757 Kavali. Nellore (DT) AP. He issued us two Gas Cylinders, one is on the name of Syed. Faizuddin, consumer no.11397, and the other on the name of Syed Ghousia Begum consumer no.11142. But he issued only one subscription voucher No. (SV[protected], dated 23/05/2009 and Two Domestic Gas Customer Cards for two cylinders. The details of the Cards are as follows:
1. Consumer Name: Syed FAizuddin.
Consumer no. 11397. Dated.23/05/2009.
2. Consumer Name: Syed Ghousia Begum.
Consumer no.11142. Dated.05/04/2009
We also having another Gas connection from Hindustan Petroleum Gas. The dealer is Gems Radio Electrical and General Agencies, Kavali.

As Per the government new rules the HP cylinder was blocked. We wanted to transfer this cylinder on the name of my son. So we requested the HP dealer to transfer it. He asked me to provide the Subscription cancellation voucher from Bharat Gas dealer.
I approached the Bharat Gas Agency with the Cancellation form to cancel the cylinder Subscription and issue the cancellation voucher. But he asked me to come on next day to take cancellation voucher . And then I went on next day and asked him about the Voucher and then he again asked me to come back after 2 days and then again after 2 days I went to him. But he again asked to come back after another 3 days. I am approaching his to get the cancellation voucher for the past 3 months. I went to him for more than 20 times. But he neglected me.
But till Date he didn’t issued me the cancellation Voucher. So I was unable to present the cancellation voucher to HP GAS Dealer (i.e Gems Gas Agency). As a result of this the HP Dealer cancelled my cylinder as I failed to present the cancellation voucher. Totally this the negligence of my BP Gas dealer towards me.
I am very frustrated and tired due to this irresponsive behavior of the BP Gas Dealer towards me. He has done Injustice towards us.. So as there is no way for me . I am approaching you to do a justified declaration toward this matter.
I believe that as a servant of Govt of INDIA, you will do justice towards me.
Looking towards your favorable reply

With Best regards,
Thanking you,

Yours Faithfully,
Dr. Syed Faizuddin, Ph D (Mech., )
Professor in Mechanical Engineering,
6-1-3A, ISHAK MIYAH STREET,
KAVALI-524201, Nellore (DT) AP.
Mob: 0091 [protected]