Submit a Complaint
Claimed

Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com
1.8
Updated: Apr 14, 2026
Complaints 6087
Resolved
2104
Unresolved
3983
So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Petroleum [BPCL]

Having problems with Bharat Petroleum [BPCL]?

File a complaint and get it resolved by Bharat Petroleum [BPCL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Gas Stations
Bharat Petroleum [BPCL]
Rank #1-20

Bharat Petroleum [BPCL] reviews & complaints page 132

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rao_yadav
from Gurgaon, Haryana
Mar 2, 2016
Report
Copy

Address: Gurgaon, Haryana, 122001
Website: www.bharatgas.com

I have been struggling to get new connection from last 2 month and now i got a message that ur request has been cancelled as u haven’t claimed it.how could i claim if i havn’t received the message regarding confirmation and with this regard i have talked ravi agency gurgaon staff was very rude even shouted on phone and told me complaint wherever you want and disconnected the phone.my no [protected]
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rajeshjoshi1982
    from Noida, Uttar Pradesh
    Feb 26, 2016
    Report
    Copy

    Address: Faridabad, Haryana, 121005
    Website: my.ebharatgas.com

    Dear Sir/Madam,

    Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy).

    Consumer No.: 25079
    LPG ID : 1 [protected]
    Consumer Name : MONIKA JOSHI
    Mob : [protected]

    Distributor Name & Address: NEELAM ENTERPRISES & Address:- SHOP NO E-389 SECTOR 23-24 MAIN ROAD SANJAY COLONY FARIDABAD 121005
    I am totally disappointed from Bharat petroleum LPG concerns response.

    I humbly request you kindly de-activate my OPT Scroll of Honour.

    Note:- I am not bearing the extra cost to pay the cylinder i have 7nos Subsidy cylinders in to my bin but i cant take the benefit.So please request to Deactivate this service.

    Thank you,
    MONIKA JOSHI
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dharmes
      from Mumbai, Maharashtra
      Feb 24, 2016
      Report
      Copy

      Address: 110091
      Website: www.ebharatgas.com

      I have a complaint to nihal gas service 149 pocket- D mayur vihar phase 2 delhi-110091
      i am not a satisfy for a company services be order taken too late & delivery as well as too late

      I
      Dharmesh
      [protected]/[protected]
      my Consumer No. is 12888
      [protected]@gmail.com

      Please solve my problem & revert me my mail & phone (Detail in above)
      View replies
      Dear Dharmes, Our team has tried reaching you on the provided contact number but the call was not answered. For any complaints/feedback in future, kindly call on our SmartLine [protected].
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        gssg2009
        from Delhi, Delhi
        Feb 24, 2016
        Report
        Copy

        Address: Kannauj, Uttar Pradesh, 209722

        Dear Sir,
        My Consumer No.-00353, And registered Mob.-[protected]
        My Complain is that I have booked cylinder online & paid through net banking on 22.02.2016 and amount debited from my account on 23.02.2016, but payment status shows pending on your website.
        Please check the status of transaction where the amount is ?
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
        View replies
        Dear Sir,
        I have booked refill cylinder online from bharat gas, and paid through debit card on 28/10/2017. The amount has been deducted from my bank account but status at bharat gas still showing pending and no message received regarding success or failure of payment.
        Consumer Number : 86595880
        Registered Mob: [protected]
        Reply
        Dear Sir,
        I have booked refill cylinder online from bharat gas, and paid through debit card on 30/08/2018. The amount has been deducted from my bank account but status at bharat gas still showing pending and no message received regarding success or failure of payment.
        Consumer Number : 68662
        LPG ID: [protected]
        Distributor Code: 110833
        Distributor Name:DEEPAK GAS SERVICE
        Reply
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          dineshcrudekumar
          from Chennai, Tamil Nadu
          Feb 23, 2016
          Report
          Copy

          Address: Chennai, Tamil Nadu, 600051
          Website: www.bpcl.co.in

          My Gas Consumer No 32510427.
          I have booked the gas before a month and still they Didn't deliver the gas whenever I call the gas agency they're telling as it will come tomorrow, like this they've been telling for a two weeks.
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
          View replies
          My Gas Consumer No is 11664 and I had booked the cylinder on 16.01.2016. The Agency is Sreevidhya Agencies Panthherankave Kozhikode Kerala. They did not deliver the cylinder so far. They have delivered the cylinder to our neighbor who booked on 22.01.2016. I asked them about this and they shouted at me using bad words.This is not the first time I am experiencing the same behaviour from the agency. Please take action against them for trobling the customers and make arrangements to deliver my cylinder. Your immediate action will be appreciated. My E-mail ID is [protected]@gmail.com and phone no.[protected]
          Reply
          Dear Madhukp, We understand that our team has resolved your grievance to your satisfaction. Thank you for writing to us.
          Reply
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            ravi.hatwra
            from Mumbai, Maharashtra
            Feb 23, 2016
            Report
            Copy

            Address: Bangalore, Karnataka, 560060

            Dear sir
            I have booked for domestic gas cylinder on 18.02.2016 with BECS gas agency in Bangalore.still now it is not delivered to me. I have made hundred times of call but they are not picking my calls. Its really worst service they providing us. I am frustrated with their negligence and thus made me to complain to you. Please take swift action in this regard otherwise I will surrender to you and switch over to HP gas agency. Thank you
            Waiting for your feedback

            Regards
            Ravichandra
            [protected]
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              pradip shamrat
              from Pilani, Rajasthan
              Feb 20, 2016
              Report
              Copy

              Bill receipt

              Address: Ghazipur, Uttar Pradesh, 232331

              My consumer no[protected]and Distributor's code-189102, I have teken one cylinder on deted 20/02/2016 and pay 660 rupe for one cylinder .not provide me paying bill receipt...
              Helpful
              25 other people found this review helpful
              25 found this helpful
              6 Comments
              Report
              Copy
              R
              rao_yadav
              from Gurgaon, Haryana
              Feb 18, 2016
              Report
              Copy

              Address: Gurgaon, Haryana, 122001
              Website: my.ebharatgas.com/bharatgas/main.jsp?opt=aadhaar

              I have not avail any gas connection from any company still bharat gas is rejecting my application on behalf of multiconnection without any proof
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              View replies
              my problem is still not resolved
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                ankur 9825783847
                from Pune, Maharashtra
                Feb 18, 2016
                Report
                Copy

                Address: Panchmahal, Gujarat, 382721

                Pleas note that of BPCL your gas station of Kalol (N.G.) branch are all staffs is very bed behaviour against with all costumer and they have also available of credit card swipe Machine but they are always tell to us about that system is not available
                if, I am any time filling of gas to there in my car where they are very miss behave to us so please kindly inform to that's stations delar otherwise if that my problem dose not solve in 10 days so I do complain to in consumer court against that delar and thets station.
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Pratik Henry Biswas
                  Feb 18, 2016
                  Report
                  Copy

                  Payment for mandatory checking of conection

                  Address: Bankura, West Bengal, 722206

                  I was applied for the mechanic post for mandatory inspection of connection, they told me they will be paid me RS 12/customer (who will be paid RS 75) but from a source I was known that other distributers are given 50℅ to his mechanics. I just want to know what is the realty?
                  please confirmed me......
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  S
                  Shivshankar Chakre
                  from Chennai, Tamil Nadu
                  Feb 16, 2016
                  Report
                  Copy

                  Address: Dharwad, Karnataka, 582025
                  Website: BPCL

                  Consumer no. 775 again order no. 139151 has been cancelled saying_out of station.we are at home only. asking dealer_told as not booked.this time this is the fourth occassion about cancellation order.nobody came for delivery
                  there is no response to my earlier complaint_simply forwarded to concerned authority.no reply.

                  continue earlier manual booking to avoid such inconvenience caused
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                  View replies
                  no reply to my complaints
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    ajaypratapsingh.
                    from Delhi, Delhi
                    Feb 13, 2016
                    Report
                    Copy

                    Address: New Delhi, Delhi, 110044

                    DEAR SIR
                    My Consumer no.61712761, Name Ajay Pratap, Mob.[protected] Please provide new cylinder as soon as possible and check ur short cylinder get necessary action my complaint.
                    thanks with regards
                    AJAY PRATAP
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      abdul46
                      from Gurgaon, Haryana
                      Feb 13, 2016
                      Report
                      Copy

                      Address: Jaipur, Rajasthan, 302004
                      Website: ebharatgas

                      Dear Sir/Madam

                      My Consumer No[protected] Name ( Furkan ) I My Aadhhar No[protected] Already Link In bank


                      But Npci Status Aadhhar Number Not Active

                      Please Resolved My Complaint
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shivshankar Chakre
                        from Chennai, Tamil Nadu
                        Feb 13, 2016
                        Report
                        Copy

                        Address: 580025
                        Website: bpcl

                        Consumer number 775
                        name:s s chakre hubli
                        mobile [protected]
                        today morning again booked vide booking number 139151 on 13/02/2016
                        let me see when it will be properly delivered

                        everytime it is cancelled saying out of station

                        plz go through my earlier complaint regarding same

                        ask dealer for correct delivery
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          pawan555
                          from Khatima, Uttarakhand
                          Feb 12, 2016
                          Report
                          Copy

                          Address: 332715

                          Dear sir,
                          my consumer no is 10252934. my name is sharda devi. dear sir every time when i booked cylender . company ka employer hame call karke bolta hai aapka cylender aa gaya hai. aap agency ke godown se le ke jao. mujhe home delivery nahi di jaati hai. maine is samband me many times employers ko bola ki mujhe bahot taklif hoti hai. but koi sun ne ko tyyar nahi.
                          sir mujhe gas refill cylender ki home delivery di jaye.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shivshankar Chakre
                            from Chennai, Tamil Nadu
                            Feb 11, 2016
                            Report
                            Copy

                            Address: 580025
                            Website: BPCL

                            Lpg refill order 136379 cancelled_reason out of station. 7/02/2016
                            sir, we were at home only, nobody came for delivery, not even called on mobile

                            booked immediately again order no. 136994 cancelled.11/02/2016 at 5.30am same reason. Nobody approached us to deliver the cylinder.
                            Why mobile numbers are registered if not in proper contacts for services. No sms received about delivery, without coming to us, orders are cancelled frequently.
                            My request_deliver the cylinder first & then take the order. This is not the first occassion such happening.
                            Cancellation messages always come to me
                            consumer number 775
                            name:s s chakre hubli
                            mobile [protected]
                            reply to my mobile awaited. Upto 14/2/2016 we are available to take delivery, the nafter we are going out of station for a week.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              bulu charan nath
                              from Mumbai, Maharashtra
                              Feb 11, 2016
                              Report
                              Copy

                              Address: Cuttack, Odisha, hisi
                              Website: www.consumercomplaints.in

                              I live in odisha. I received gas from dealer & received a sms of subsidy payment (258.09) in my mobile on date-11.01.16, cash memo no-28871.but not paid in my sbi acc-[protected], branch of tangi, cuttack.so i request pls check this problem & paid it.
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                abdul46
                                from Gurgaon, Haryana
                                Feb 11, 2016
                                Report
                                Copy

                                Address: Jaipur, Rajasthan, 302004
                                Website: ebharatgas

                                Dear Sir Consumer[protected] Name Furkan
                                But Seeding Andra bank But Npci AADHAAR No Not Active Is Aadhaar[protected] Is Aadhaar Not Link Npci
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  KANIKA NASKAR
                                  from Brahmapur, Odisha
                                  Feb 10, 2016
                                  Report
                                  Copy

                                  Address: Howrah, West Bengal

                                  Gas booked on 23/11/2015, booking no[protected], but till dt.Not received the gas, also i purchased a gas from market for rs-900/-.Able in market.It is my 5th time complain.Before my complain no-260979/dt-11/10/14, 452281/dt-02/8/15.Every time after complain received the gas.Irequest to know the parmanent solution.My gas dealer add-deep gas service, distributor code-125475 biki hakola, panchla, howrah, w.B.
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                  View replies
                                  distributors not care the customer grievence cell
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    hkreddy11
                                    from Mumbai, Maharashtra
                                    Feb 8, 2016
                                    Report
                                    Copy

                                    Address: Chennai, Tamil Nadu, 600114

                                    Sir/Madam, we got a new gas connection with the double cylinder. But the subsidy amount is not credited to my account. When I called the gas agent they are saying the subsidy amount is not applicable for the new connections. Is this true? kindly confirm whether we can avail the subsidy for new connections or not.
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      Sabarmati Gas
                                      1
                                      (201)
                                      Laxmi Enterprises
                                      1.2
                                      (45)
                                      Natraj Gas
                                      1.9
                                      (14)