Bharat Petroleum [BPCL] Complaints & Reviews

My agency name is gujar gas agency from bhosari pune -411039 my consumer no is 46781 I am get cylinders delivery on time but when i ask to showing weight of cylinder the delivery boy did not showing me he refused my request and told me no one check the cylinders weight requesting the dealer for show weight to every customer for our satisfaction

MY consumer no 64737 Agency Name SUVIDHA GAS SERVICE, AGENCY CODE 114534 located at Rane Nagar Nashik, Maharashtra 42009 My LPG id[protected] My connection is blocked, my agency is not helping in spite of providing the details I have submitted fresh KYC, AADHAR details and application form for removal of block. Pl. help! No response from help line no[protected] and [protected]

Dear Sir, My AADHAAR[protected] is linked with my LPG connection consumer no#1 [protected] and also with my bank account no# [protected] (Federal Bank). But in transparency portal it shows "not available in NPCI database". I have again checked with bank and they have confirmed that AADHAAR is linked with bank account. Please help me to resolve the issue at the earliest. Regards, Pankajakshy Amma.

I am not receiving my gas subsidy since Aug'15 against my consumer no- HE2500 in my Canara Bank A/c no[protected], IFSC Code- CNRB0000182.

Dear consumer, Your booking no. is 202966 of 20122015. Your Distributor cleared Booking up to16122015.Your LPG cylinder was delivered on[protected].Subsidy amount of Rs. 174.74 is transferred to your bank a/c by BPCL under DBTL Scheme for LPG cylinder delivered by cash memo 210487 of 22/12/2015.but no cylinder is delivered yet.

I haven't received my lpg subsidy since July. Distributor: Vinayak Gas, Gwalior, M.P. Consumer id: 1162 Name: Narendra Sharma Address: L-35, Madhav Nagar, Gwalior, M.P. Mobile No. : [protected] Bank: Punjab National Bank Account No. : [protected] Please look into the issue and kindly send my subsidy for the above mentioned period.

It was happned on 22.12.2015 evening at 6.45pm.I was trying to contact my Dealer & they are not boudhered to pick up the phones. Finnaly i called up to emergency Nos. meantioned which are printed at the backside of Bills.The person who was on duty refused initially to attend the complaint though it was 7.15pm & said that the techanician will attend the complaint on nextday morning however there actual working hour in 8.00am to 8.00pm. After lot of discuusion/request he was ready to attaend the complaint. The same case was was happened 3years back.As per techanician the leakage is due to poor quality of ring inserted inside the mouth of cylinder.Due to inferior quality of ring it deshaped in cold & leakage takeplace.I think Bharat Gas has to take initiative /corrective action for poor quality of ring.It should be check throughly QA/QC check while productution.They have to set quality parameters.

I booked the bharat gas refill on 7th dec 2015 with booking no. 100115, but till date I have not received the gas refill. I have contacted the gas agency several times but either they are not responding and not picking the phone or they are saying that gas refill has been already delivered. When i informed them about non delivery of gas refill, they said that they will enquire the delievery man .Please help me out.I shall be very thankful to you. Komal Consumer no. 57254710

Dear Sir, My consumer number is 70004856, surprising last night i received th message that thanks for opt for subsidy, i thought i may come wrongly then in the late received the mail for opting for subsidy. Then i checked in the bank passbook the subsidy for last 2month is not credited to my account and after raising the complaing the company says you have opt for subsidy it was suprsing for me, i told that i have never opt for subsidy but they are not ready to listen, and not able to provide the proof on what basis the subsidy is opt, they are also agree that the dont any proof and say it is not possible them to give subsidy...Please help to get the issue close.As the connection is in the name of of my mother and she is house wife and my dad is also sr citizen and there is not source of income for themplease free to call on[protected]

Sir, My LPG Consumer No 68305097, distributer COMMAND GAS AGENCY II, VISAKHAPATNAM, AP. I hav not received any LPG subsidy amount from April 15 onwards. I have also sbmitted my concerned documents two times i.e on 01APR, 13 NOV. i have already raised five complaints but problem was not solved. plse kindly attend this and take a necessary action regarding this issue. my complaint ref no are as follows, 984480 1006256 1002022 1013350 1039625

Sir i have linked my adhar[protected] with my bank account (BANK OF INDIA - [protected]) & my lpg distributor also. But according to npci it is unavailable and not found in npci dat base. I have asked so many times in my bank and the bank says that he has done his work from his side and updated my adhar with my account and it is not updated by npci. Please tell me the proper solution. . My name. AMAL KUMAR GUCHHAIT CONSUMER NO[protected] EGRA, PURBAMEDINIPUR.(W.B).DISTRIBUTER NAME GRIHAKAXMI GAS CENTRE Mobile no - [protected] ...

Sir, It is a regular phenomenon that while booking LPG Cylinder from my phone the confirmation comes as a message but Dealer does not deliver the LPG cylinder in due course. Last incident was that i booked for LPG Cylinder on 09.10.2015 having reference Number[protected] but it was delivered on 30.11.2015 only after my father and relatives visited several times to the dealer. They were also very rough while talking. My Parents are in Old age and my mother stays alone at home and without gas cylinder she felt unbearable problem during those days. I also booked a complain to customer care of BPCL whose complaint reference Number is 1044014. While talking to customer care of BPCL i came to know that system is showing that booking as well as delivery was done on the same day i.e.30.11.2015 but actually no booking was done on the said date. I assume that something wrong is being done during the whole process. It has been observed that many people are getting Gas Cylinders and selling with taking extra money. If they take more then 1.5 months in delivering a single LPG cylinder how will it be possible to deliver 12 cylinder to my family in a year as promised by Govt. So i request you to please look into the matter seriously and check the authenticity of Dealership. i also need compensation for the psychological trauma and difficulty faced during those days while cooking as my family had to depend on neighbor for every time while cooking food. Regards Md Ali Jauhar contact No.-[protected] / [protected] Oil India Limited, Duliajan. Assam Registered Mobile No : [protected] Consumer No.[protected] SV No & Date : [protected]-21.06.2014 Consumer Name : Md Ali Kausar Distributor Name : Sadhu Bharat Gas Agency, Bajpatti, sitamarhi, Bihar Card Serial No. - [protected]

Sir the cylinder which is delivered to us recently is not working and it seems that there is a mixture of two gases also there is a leekage problem also please kindly resolve the problem as soon as possible or we will have to file a complaint in consumer court.

Dear sir I am a consumer of bharat gas with consumer no.70002040.our distributed is la flame enterprises G-246S.G.M. nagar main road, near badhkal lake faridabad.we booked out cylinders on 27.11.2015.but yet not delivered any cylinder on our address.The distributer had come on 03.12.2015 but we were not at home that day but When we complaint against it on 10.12.2015 then the msge we received is that the cylinder is delivered on 02.12.2015 whereas the cylinder is yet not delivered at our address pls take some action against it we are in very much trouble. I hope u understand our problem and do the needful at the earliest. thanks Kulwant kaur [protected]

We, [consumer number: 33011511] have booked refill cyclinder on 07/12/2015; booking no. 137507 through SMS. Till date it is not delivered and distributor 'RAGHAV BHARAT GAS AGENCY DADRI GREATER NOIDA (UP) is not responding our calls/reminders. Kindly do the needful to ger refill cylinder at the earliest possible...

Deshmukh Petroleum Pune Satara Road Opp City Pride Pune, I Always Fill Petrol Here But Today[protected] When I Was Go For Fill Petrol I Stand On Line When My Number Come For Fill I Ask For Card Payment They Said Card Payment Not Available But I Say I Always Fill Here Through Card He Said "Paise Nastat Tar Kashala Petrol Bhartat" I Ask What Are You Talking Like That? If I Pay Through Card That Money Is Not Money Then He Said "Sakali Sakali Dokyachi Aai Jhau Naka" Tell Me This Is Language To Talk With Customer????? I Request To All Friend Don't Goes There For Fill Petrol.

Hi, This is my personal experience. This happens every time you visit any BPCl petrol bunk in Bengaluru 1- You ask the guy to fill the tank with petrol worth Rs 500 2- Another attendant comes ask you whether you are making payment by cash or card. 3- Meanwhile, this guy fill with fuel worth Rs 100 only by "mistake". 4- Then you say "Bhaiya 100 ka nahi 500 ka", then he gives you an innocent smile and again fill your tank with fuel worth Rs. 400. Now story behind this is- Remember the guy asked whether you are going to make payment with card or cash, well it was just to distract you from seeing the meter for a moment and meanwhile the filling guy knowingly set the meter at Rs 100 and start filling your tank. When you saw that he is filling only for Rs 100 then you ask to fill for another Rs 400. He then set the meter for 400 without setting zero first. In this way, meter will start reading from 100 to 400 which is only 300 Rs and you thought that they have filled for Rs 400 in second round. In this manner they have filled fuel for Rs 400 and charged you Rs 500. On repetition of the same mistake every time, me and my room mate got suspicious and found this link where you can understand this scam easily. http://www.jagoinvestor.com/2014/03/petrol-pump-fraud-in-india.html If you can do something about it, it will be really helpful. Best regards from a concerned citizen of India.

Sir i am santosh rajpoot. i am bharat gas customer, my adress is 123 a karrhi petrol line barra kanpur nagar -208027 (UP). sir my gas connection is in Hanumant gas agency which is situated also in karrhi barra.my gas connection number is 7243. Sir today[protected] for filling my gas cylender i went to hanumant gas agency, make payment 647 rup and when i was taking cylender i saw that the cylender was very bad and poor conditioned from bottom...

Hi Team, This is Balakrishna, I am the neighbor to one of your bharath gas customer who is staying in ground floor, Ramamurthy Nagar. Customer(Veerappan) given the book and amount to collect the refill while they come, because he went to office. The delivery man taken additional Rs 30/- than the bill amount. When I argued with him, he took the full cylinder and walking away and behaving in rude. Because of emergency I have given the amount what he asked. So, Could you please look into this and do not encourage these things next. Here are the details: Date of delivery is 25 Nov 2015 Agency Details: PRATEEK ENTERPRISES BANASWADI, BANGALORE - 560043 VEHICLE NUMBER: KA 53 B1746 Customer Number: 56172149 Ramamurthy nagar Refil Rate is 559.50/- But Charging 590/- Regards, Balakrishna.K [protected]

Filled Petrol on the way from Bangalore to Pune from B.P. Company operated outlet B.P.Ranebennur, TIN - [protected] Hulihalli, Ranebennur 581115. Bill Num - 9353 Date - 19/11/15 6:52 Rate:64.57 Pump No: 32-1 And after filling the tank with 42.59 liters of pertrol, the car got sluggish and pick up went for a toss. The car was struggling to overtake trucks and the average dipped drastically. Feel cheated on quality of petrol provided and also the price was higher as compared to what I had filled in the day before from Coimbatore.