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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Nov 1, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 137

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J
Jadhav Sudhir
from Mumbai, Maharashtra
Oct 7, 2015
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Address: Mumbai City, Maharashtra

I Sudhir Narayan Jadhav cons no. 58255947 hereby inform you that an employ of Anand gas service center Kurla (west) has not delivered our gas cylinder . employ name is SHRINATH mob-[protected] has stolen our gas cylinder but the records of Anand gas says it is delivered on 3-10-15 we have not received so take strict action . (my mob [protected])
Complaint marked as Resolved 
Verified Support
Oct 27, 2015
Bharat Petroleum [BPCL] Customer Care's response
"Dear Sir, we regret the inconvenience caused to you. Rest assured that a member from our team will
connect with you shortly to resolve the concerns highlighted. For immediate assistance you may call the Smartline [protected]"
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    fansab
    from Delhi, Delhi
    Oct 8, 2015
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    Address: Lucknow, Uttar Pradesh

    U r saying that new connecton charges only upto Rs.3000.but gas agencies are charging Rs.6000.why? i want to buy a new gas connection what are the real charges plz help me my query is k apne apne page pe 3000 ka new connection show kara hai but gas agencies 5800 charge krte hai
    Complaint marked as Resolved 
    Verified Support
    Oct 27, 2015
    Bharat Petroleum [BPCL] Customer Care's response
    Dear Sir, we are extremely sorry for the inconvenience caused to you.  Please send us your Registered Mobile Number or Consumer Number and registered email, so that our Customer Care Team can serve you better. In the meanwhile you may also like to register your complaint at www.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support.
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      sgang
      Oct 6, 2015
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      Address: Bangalore, Karnataka

      Today I filled in petrol worth Rs. 800 to my bike. Petrol in my bike was totally empty and I had to push my bike for 2Km to reach this petrol pump. I was fully tired by this and I asked the petrol pump attendants to put Rs.800 worth petrol. Taking advantage of my situation, they acted as if they did not hear. By the time, they heard the amount right, the reading was showing it as Rs.116. They never showed me they started at 0 and one of the attended who was filling petrol was always obstructing me from viewing the display. I got doubt and asked them if they had reset it before starting. They said "yes". I did not have energy to fight with them and I came back. I am 100% sure they did not reset it and assume they started at Rs.100.

      This is really bad practice and officials of BPCL have to take action on incidents. Otherwise people will loose confidence on reputed companies and move away to some others.

      It is a Bharat petroleum (BP) petrol pump situated @ Hosur Rd, Singasandra, Bengaluru (Next to Manipal county road)
      Petrol pump location: https://goo.gl/maps/5RDdFc33fTQ2
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        Address: Kozhikode, Kerala

        M/s Sreekish Gas Agency, Bharat Gas Distributor ( under the jurisdiction of Bharat Petroleum Ltd ) has been illegally levying Customers Rs:35/-for each Refill over and above the rate fixed by Petroleum Ministry. This is not only contrary to the policy of Petroleum Ministry, Govt of India but also violation Consumer Act. Moreover, the Distributor is liable to pay service Tax to the Govt on Extra Delivery Charges obtained from Customers which...
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        Francis Savio Naidu
        from Bangalore, Karnataka
        Oct 2, 2015
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        Bharat Gas LPG - Fraudulent LPG Refill Booking without Consumers Knowledge

        Address: Bangalore, Karnataka
        Website: BPCL

        My Name is Francis. This LPG Connection is on my fathers name. Mr. Aloysius S D, Consumer Number: 24245653, LPG Id: 1 [protected]. I maintain and keep a track of it every month. On September 01, 2015 i ordered a Refill from a Registered number: [protected], which is used by me. I got a confirmation and the Cylinder was delivered on September 05, 2015. i also received the Subsidy amount of rs. 147.20 Credited to my fathers bank account...
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        samis4_u
        from Delhi, Delhi
        Oct 2, 2015
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        Address: New Delhi, Delhi
        Website: www.bharatpetroleum.com

        My name is Sunil. I live in shastri nagar delhi 110052. There is a bharat petroleum in 2 no. chowki opposite the gulabi bagh. Today i went on this petrol pump and i filled 100 rs. petrol while filling petrol i saw the reading on machine which was correct but when i checked my scooter's petrol meter which was showing less petrol so i tell the person who was filling the petrol his name is Deen bandhu that you fill the less petrol so he denied then i went to the Manager Mr. chandra shekher and told him everything but he also not accepted their fault and without listing my words continously arguing me and was saying that i am wrong this can't happened. I want you tell that this is not happening with first time it has happened earlier too 3 weeks ago but that time i ignored that and didn't raised my voice but now its too much because i shared all this with my friends they told me this thing also happened with them on same petrol pump so definitely there is some mess and cheating going on for making money and i am sure that everyone on this petrol pump are involve in this cheating. Bharat petroleum owned by government of india, this should not happen so i want to take some strict action against this. They are robbing the money of the common people.
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          L
          LOKESH Narasimha
          Oct 1, 2015
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          Resolved

          Address: Bangalore, Karnataka
          Website: www.bharat-gas.in and www.ebharatgas.com

          I am lokesh staying at Bangalore.. I have a bharat gas connection from becs gas agency Rajarajeshwari nagar.
          Every month they are demanding extra charges apart from mrp on the bill like extra 50, 60, 70..
          They are telling as home is in 1st floor 2nd floor so taking extra charges..
          What is the delivery charges and what is mrp of cylinder .pls tell me the solution
          Complaint marked as Resolved 
          Verified Support
          Oct 27, 2015
          Bharat Petroleum [BPCL] Customer Care's response
          Dear Sir, we are extremely sorry for the inconvenience caused to you.  Please send us your Registered Mobile Number or Consumer Number and registered email, so that our Customer Care Team can serve you better. In the meanwhile you may also like to register your complaint at www.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support.
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            P
            PJ Prasad
            from Guntur, Andhra Pradesh
            Sep 30, 2015
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            Resolved

            Sir my gas no, bharat gas 57116752 karamchedu .I was take hydarabad onther concion indan. My, indan concion blocked. He was told serender bharat gas. My gas bharat gas serander .letter give the hyderabad bharth gas . But bharath agency block aadhaar not deleted.so pl.my aadhaar delet bharth gas thank u sir
            Complaint marked as Resolved 
            Verified Support
            Oct 27, 2015
            Bharat Petroleum [BPCL] Customer Care's response
            "Dear Sir, we regret the inconvenience caused to you. Rest assured that a member from our team will
            connect with you shortly to resolve the concerns highlighted. For immediate assistance you may call the Smartline [protected]"
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              A
              anoop singh sengar
              from Mohali, Punjab
              Sep 30, 2015
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              Address: Amethi, Uttar Pradesh
              Website: www.bharatpetroleum.co.in

              Dear sir, I m sadanand upadhyay, sir i want to complain that my new connection of L.P.G my customer id was 70180727 in the date of 31/08/2015, sir i give 6350 rs then my subsidy not return in my account, my account was in state bank of India i.a jagdishpur, amethi, my Adhara and account are already linked.then sir, kindly request to u please understood my problem and check what happens i complain because at future that's problem returns back in L.P.G connection or cylinder subsidy. Thanks sir, costumer- Sadanand Upadhyay add-kamurali, I.A jagdishpur, amethi Mo.no-[protected]
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                S
                saseendranpv
                from Valparai, Tamil Nadu
                Sep 30, 2015
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                Whenever filling petrol in mvs petrol pump malumichampatti heavy noise comes from my scooter, where as no problem in filling petrol in Owner assn. bunk, ukkadam, coimbatore . I have informed several time to this (MVS Petrol pump) about mixing of fuel but they don't bouther. My house is in malumichampatti where the bunk situated but I am scared to fill petrol . I have to go to ukkadam 13km from my home because of this problem. Pl.advice them to change or take necessary action against them. Regards, saseendran pv mobile [protected]
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                  D
                  Deepak Mohapatra1
                  from Noida, Uttar Pradesh
                  Sep 30, 2015
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                  Address: New Delhi, Delhi

                  Dear Team, please be informed that, how come my Membership has been transfered from one place to another (very long distance) without my information, however neither i have requested or submited any supporting documents

                  When contacted dealer we were told that BPCL sales Manager doing it without their notice also, why this so called transparency practice followed..?
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                    C
                    chetan_1976
                    from Surat, Gujarat
                    Sep 29, 2015
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                    Address: Mahendragarh, Haryana
                    Website: www.ebhartgas.com

                    Hi
                    my consumer no:25404 and LPG I'd is[protected].
                    distributor name Krishna gas agencies
                    near bahadur Singh talab opp.police line narnaul.123001
                    distributor mobile number[protected]

                    I have booked the cylinder on 5th September 2015. The booking order number was 59996. and delivery date was 6th September 2015. I have booked this online but this was not delivered till today. MY order number was canceled by distibuter without any confirmation. So request to you kindly reopen this order (59996). and deliver the cylinder as soon as possible to my registered address. Kindly do needful in this regard.

                    Regards
                    Chetan Swaroop Sharma
                    Mobile [protected]
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                      G
                      ghanshyam vats
                      Sep 28, 2015
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                      Website: gmal

                      R/sir,
                      It is inform you, that I booked a cylinder for refilling, bearing consumer no[protected], on -05/09/2015, subsidy ammount has credited in my account after three days but cylinder didnot delivered yet.sir there is no any male member at my home.so kindly suggest me what could I do in this situation of your gas service.code--130432, JAI DURGA GAS SERVICE, it is requested you that kindly may get action on above complain.I shall be thnkful.
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        S
                        sachin vadje
                        from Chennai, Tamil Nadu
                        Sep 26, 2015
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                        Address: Indore, Madhya Pradesh

                        I am consumer of your services, placing at INDORE and my distributer of M/s Modi Gas Services, New Palasiya, Indore I want to complaint about this Distributor. Actually from last three to four month they are regularly block my account for the documentation. But they are not informing me about it. When I called them about booking of gas then they tell me about this problem. After that near 3-4 times I will submit my all documents to there office. Every time I have to go over there for twice a day for one – one documents. They are not giving proper instruction about all documents and also not pick the phone. When I called them the phone will be continuously ringing. When I go to there office I saw the mess over there. They spread all the documents on the table carelessly. And the phones are continuously ringing but the staff are not pick up the phone. Even after there is no rush in there office and I seen not to much work load on them.. They are taking print out of Admit card of one of there staff relatives. The three staff member are present in their office and all of them are busy with that print out only. Every your customer are not free to go again and again to Distributors office for only documentation (which have to do again and again for same problem like ID Proof and all) We both husband – wife are doing service and we have to take leave for this reasons. One more things I want to tell you that one time my gas cylinder was leaked. It happened may last between 1 year. I called in office to informed it problem but the owner of the agency will informed us that bring that leaked cylinder and replace it. Is the service is OK Sir? Consumer have to suffer about leaked cylinder? BHARAT GAS SERVICES give this type of service to there customer. From the last 33 years I am taking this cylinder from Mumbai distributorship, I am not facing any problem from your company, but now form 5 years I am here at INDORE having service from MODI DISTRIBUTER. But we are not satisfied. This time I submit my all documents like – Adhar Card, Pan Card, Rent agreement, Bank Cheque with IFSCI Code, Photo, Old gas papers, book like all the documents. But still my Account is blocked and they not informing me. When I booked my cylinder at dt, . 21.9.2009 and today I called them for enquiry then they tell me about this same problem. Now you tell me what have to do ?
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                          adarsh139
                          from Mumbai, Maharashtra
                          Sep 25, 2015
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                          Website: www.ebharatgas.com

                          I visited Patiala Gas service on 22 Sept 2015 at around 10 AM, situated near 21 no phatak, Patiala (Punjab) for the change of gas agency from Grewal Gas Service to Patiala Gas Service.I was attended by Mr. Janak Singh, manager. Mr. Janak Singh told me that they do not these kind of work at this time, so he told me to come after 3 pm.I requested him to get my work done as i visited their office before also and then they told me to visit in the morning to get my work done.I ask him that is it the company's policy that I should come at 3 PM? I told him to file a complaint against him for not doing my work.He did not bother about it and in a rowdy way he told me that i can do anything i want to. He further said me that I am not the customer of Patiala Gas rather of Grewal Gas. I told him that I am a customer of Bharat Gas company.I video clipped the conservation and on records he said the above things and he did not stop here.He try to harm me.He got up from his seat and came near me, raise his hand on me, i did not got frighten then he left the office.I followed him and then again he wanted to harm me.All this incidence is video clipped. I register my complaint on BP gas website with registration no 922433.No authorize person of BP gas contacted me in any means of communication. I got the message that your complaint has been resolved. Do the behavior of Mr Janak singh is justifiable? Do rowdy behaviour of Mr Janak Singh is acceptable? How much embarrassment i felt as a customer of BP gas.Who is responsible if something happen to my life or I receive any injuries? Do company take any action against Mr Janak singh? Adarsh Jindal [protected]@yahoo.in [protected]
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                            Raghunath Khare
                            from Ahmadnagar, Maharashtra
                            Sep 24, 2015
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                            Subsudy complaint

                            Website: e-bharatgas

                            My consumer no.is 58524 and my distributor's code is 114534 of Nasik city. I have booked my cylinder on 15/07/2015 vide order no.134366 and which was subsequently delivered on 21/07/2015. my LPGID[protected]. Up till now my subsidy amt. Rs.182.71 has not been credited to my account. I have bought this cylinder for Rs.652.00. Please look into the matter and advise me on my phone no.[protected] registered with you, or email id....
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                            indraJeet Londhe
                            from Pune, Maharashtra
                            Sep 23, 2015
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                            Address: Pune, Maharashtra
                            Website: www.bharatpetroleum.co.in

                            While filling petrol on bharat petroleum petrol pumps workers do not fill petrol worth money.i had paid 300rupees for petrol but they didnt fill petrol worth 300 instead they cheated me by engaging me in rubbish talks so that i couldnt concentrate on meter..he had filled petrol of 200 rupees..i got cheated for rupees 100.kindly take actions as soon as possible. petrol pump located on karve road pune.
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                              rahul dey corp
                              from Bengaluru, Karnataka
                              Sep 23, 2015
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                              Address: Kolkata, West Bengal

                              I have filled full tank fuel on 14.09.2015 at bpcl 225a, ajc bose road kolkata -20 pumpat that point my meter is on 3. i asked mr.sankar das to fill.he forced me to take the fuel from a specific disposer machine.on filling i complaint to him that normally it takes rs[protected] max he didnt reply. its his finger trick this excess billing was done. inv. no 14823 bay3/4on 14.09.15.
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                                S.Pratap
                                from Gurgaon, Haryana
                                Sep 22, 2015
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                                Address: New Delhi, Delhi
                                Website: BPCL

                                Dear Sir/Madam For your kind information the SHYAMJI ENTERPRISES GAS AGENCY, in Vasant Kunj, New Delhi, has not delivering the cylinder in Bhatti Mines. Many time and many costumers complaint and requesting him but every time he has set the management of enquiry and we cannot find anything else. So please sir, verify this complaint as legally, this is not having good with the poor community of Bhatti Mines. Help us to resolve this matter soon as possible.
                                I am resident of Village Bhatti Khurd (Near Radha Sowami Satsang/Sawan Pb School). I am consumer of Syamji Gas Agency Vasant Kunj (my Consumer No. is 4028). I am also facing very difficulties to get my gas cylinder at home from the month of Oct 2015. Prior this I had taken self delivery from the Godown (Vasant Vihar) since Feb 1994 every month. from the month of October 2015, I found that One Man Namely Ramji resident of Bhatti Mines has been appointed delivery man for the area. He has a halwai shop (Mittaiwala) at Bhatti Mines and found dumping of all cylinders at his shop and not delivering at consumers home. I taken my delivery from his Shop at Bhatti Mines which is 5 Kms away from my house. He has charged from me Rs. 545/- on 07 Nov 2015 and not giving any Receipt even asking more money for taking your gas cylinder from Godown Vasant Vihar. He is indulging in blackmarketing of gas cylinders at his end. please check this menace. My Tele:[protected]Office)
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                                  S.Pratap
                                  from Gurgaon, Haryana
                                  Sep 22, 2015
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                                  Address: New Delhi, Delhi
                                  Website: pgportal.gov.in/ViewStatus.aspx

                                  Dear Sir/Madam For your kind information the SHYAMJI ENTERPRISES GAS AGENCY, in Vasant Kunj, New Delhi, has not delivering the cylinder in Bhatti Mines. Many time and many costumers complaint and requesting him but every time he has set the management of enquiry and we cannot find anything else. So please sir, verify this complaint as legally, this is not having good with the poor community of Bhatti Mines.
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