Bharat Petroleum [BPCL] Complaints & Reviews

I have booked refill on 07/08/2015 & got delvery on 03/09/2015, for which 've paid Rs.727/=. and till not received the subsidy amount in my account. My Consumer No.-005985 Dealer ;- M/s Matushree Enterprises, Bhagalpur. (BIHAR) you are hereby requested to make payment at earlest possible & oblige. Thanking you.

This is regarding fraud in BP petrol bunk in hazfeezpet (just beside the hafeezpet flyover towards miyapur). I asked them to fill 1000 rs of diesel . Before filling the entire amount, they swiped my card and took 1000 ra. But the guy who was filling diesel stopped at 600 rs only and acted as if he heard me telling 600 only. When i asked him to fill the remaining 400, he started to fill but i noticed that the meter was running but no diesel was coming out of the pump. When i asked the management regarding the same issue I was warned not to make nuisance ( as they call it ). Please take some against this issue .

Dear sir, My BPCL LPG Consumer No. 684. Distributor is: BANADURGA BHARAT GAS GRAMIN VITARAK, Rasulpur, Jajpur, Odisha. I booked my gas cylinder on date 23/08/2015 and registered complaint 3 times in your tollfree number for Gas delivery. Now, it has been more than 29 days and I haven’t received the gas cylinder or a call from the distributor. I called at BANADURGA BHARAT GAS GRAMIN VITARAK which is your distributor, more than 40 times. Most of the time, failed to contact them. And there telephone is only for ringing. Most of the time the distributor disconnect the telephone receiver intentionally and did not picked up the phone. 15 times got a response that, now is not the time, you will get your LPG cylinder with a minimum gap of 40 days. I made repeated calls to them, but I neither got proper response nor the gas cylinder. I’ve been facing problems due to this on this festival season, but haven’t got any solution for it. In last August 15, we were facing cylinder leakage. Fortunately saved our family members. Continuously ringing them. No body received the phone. From my home to distributor's go-down is 6 KM distance. I am 70 (seventy)+ years old. Myself returned the cylinder to them by my cycle carriage. Imagine, how careless and irresponsible this BANADURGA distributor is? Thousands of consumers are facing unbearable pain to get their cylinder from Banadurga. Everyday they are in queue and the queue is starting from 3.00AM. Do anybody believe it? Visit the ritual place once! Some people are ready to be in queue for others with a benefit for 50 to 100 rupees. Can your BPCL's regional office or territory office terminate the above BANADURGA distributor? I request you to look into this matter and do the needful as soon as possible. This complaint is more than 100% true. Thank you, Regards, Kashinath Sahu from Madhuban Hat, Jajpur, Odisha. (For more information, may contact: [protected])

I have applied a new LPG Bharat gas connection on September 6, 2015. As per dealer (Shyam Jee Enterprise - Vasant Kunj) I need to apply online and then need to submit the documents( address proof, ID proof). I was asked to buy Hot Plate (gas burner) and I denied for it. Then dealer said that I need to pay 250- for Hot Plate Inspection. I told them that as per Bharat Gas customer care It is not mandatory. Then delaer said then it is Ok and bharat gas persion will visit your house for hot plate inspection.I wait fro 7 days but no one came. I again checked with dealer then he said that without submitting 250/- no one will come. I don't had any option, I paid 250/- on 16th September - Wednesday and was told that hot plate inspection will be done 2-3 days. It is 5th day and no one has visited. I am continuously following up dealer (Shyam Jee Enterprise - Vasant Kunj Delhi) person Rakesh and he is saying that it will be done next day. I have made the complain to Bharat Gas customer care against the dealer with complain #909979 and I was asked that some officier will contact. I did not receive any Bharat Gas officer name. It looks like they dont care for any complain. It feels that Bharat Gas itself forcing to all his distributer to sell the hotplate for each connection. If it is the case then they should generalize this case. I am looking forward to hear from you soon.

My name is T.Sowbhagya Lakshmi.My consumer no.28727373.Dealer-Hind electronics, shaikpet nala, Hyderabad.Your Customer service is not up to the mark.The gas cylinders which you are sending are having some defects such as old watcher in cylinders, old cylinders because of which there is leakage of gas in kitchen.Who is responsible if our house catches fire?Fortunately we recognized the leakage.Moreover your response is not at all good.We ourselves took the cylinder to the concerned dealer and got the watcher replaced.Please do properly check the cylinders before delivering it to consumers.If this mistake repeats again i willI file a case in the consumer court.

Date: Sept. 15 2015 Venue: Bharat Petroleum, Magarpatta, Hadapsar, Pune - 411013 Solution: File a case against this petrol pump branch and make the defaulters pay. Petrol-man involved: Manoj (don't know his last name) Incident: I went to there to get petrol. I asked to fill for Rs. 500 worth of petrol in my bike but they filled only for Rs.100. When asked to fill it for Rs.500, they only filled till 400 and said first round's 100 + current 400 totals to 500. But I saw the meter resumed from 100 and didn't start from zero in the second round. When I confronted the Petrol-man who name is Manoj for this, he denied once but since I was so confident about it, he eventually gave in and said yes yes I am filling it. I told him that he was going to cheat me and this isn't right. He just gave a shy smile and looked away. I went to see the manager about it and he replied "Sir, you got your petrol no? Why are you bothered now?". I told him that the guy was not going to give me the petrol if I wasn't so sure about it. I asked him for owner's number and some action to be taken immediately. But he just said that they will look into the matter later when the owner comes. I kept persisting him for owner's numbers or some other way to contact him but he didn't abide. Eventually, he gave me the complaint book to write my complaint. I think the manager is also included in the whole corruption. But I don't have any proof. I have done so but I am not so sure on what will be done for it. Please kindly do the needful.

My consumer number is 2418 I didn't get gas last 3 months . Before 3months I'm booked but we didn't get gas and when we call our regional office hi power gas agency mundur they didn't attend our phone what we will do we want gas were I want to complaint please help me to get my gas thank you

Dear sir, my name is veerendra singh my subsidy is jan-2015 to mar-2015 created in my account [protected].and apr-2015 to aug-2015 subsidey is created in other account (6895)by distubuter. so i visit the distubuter bank detail are change and bank detail are submit to aug 2015. so today date is not update my account . so i calld to costmer care bpcl officer says you rifil the cyilender in market prices so i take to distubuter but distubuter says you can not purches cyilender your ctc is no you not purches cyilender . so pls sir help me

My name is awadhesh dubey. my consumer number is 6067.i have already booking gas before 1 month but they are not dispach my gas. and i have returned many times from there godown.what should i do please tell me urgently.my mobile number is [protected]. if my problem is not resolved otherwise i will do case in the court.

Consumer no 28962 distributor :R&D CCS LTD PUNE Consumer name p.k.jain My mobile no :[protected] my account was blocked for non of my fault I had to fill KYC on 4/9/15 and form for subsidy was submitted .I was told that your account will be reactivated with in 4-5 days. to my wonder I recieved refil on 5 th.the supplyer man was in very much hurry.I made the payment.but soon after that I found that it was non subsidy supply. when we contacted supplier immidiately we were told to come on monday and talk to the office personal I went on 7/9/15.to distributor office.it was told it was a clarical mistake in the office. i was asked to subimit again a form .with promice that problem will be sharted out in 2 days. now I am asked nothing can be done untill march 2016. this is very disgusting. I am 75 years old person.this type of cheating is not good for copany. pl do some thing so that my subsidy is is released soon. I have registered my Adhar no in state bank of india aundh pune. i have submitted all my bank details to the distributor.

Requested Sir Sir i have book a cylinder but cylinder not deliver at home and when i am go to agency he have taking full payment no cash and carry refund but every time he take me lot of money extra so sir pls resolve my problem as soon as possible

Hi, I have applied for a new connection on dated[protected] through Online(ebharat). I have submitted online docs and my request has been approved. I received a mail from Anand Gas on dated[protected], badarpur- Delhi to contact with all docs Poi and Poa. So I went to Anand Gas on dated 4-09-15, and submitted all the docs copy like Aadhaar Card, Voter Id Card, Cross cheque and Rent agreement as well. He submitted all the docs and said...

My name is Samir Dinkar Pawar. I'm consumer of Bharat Gas for last 25 yrs.Last year I linked my Aadhar card with bank account for deposition of subsidy. From then, I paid extra amount for 8 cylinders. But no subsidy is deposited in my account. When I asked our distributor told that, my subsidy for 4 cylinders was deposited in any other persons account, but they can't do anything about this. I contacted Mr. Vishal Kabara, sales manager of Bharat Gas for our area.But even he has taken any action. Pl. help me inthe issue. My consumer no. - 44533 (Bharat Gas) Distributor Name - Suvidha Gas Service Distributor Code - 114534 Distributor Address - Ranenagar, Nashik.

I am Shyamal herenz Having consumer No. S_21873, My Distributer Code is 431709-Shashi Chandra Gas Agency Kadru, Ranchi.I have booked my gas on 24.08.2013-my booking no. is[protected], Till today my cylender is not delivered to my house.As per the rule it is being delivered within 24 hrs.Please follow up. Looking forward to your cooperation. Shyamal Herenz At-Satyari Toli, Road No.1, solanki, hatia Ranchi [protected], [protected]

Dear Sir/ Medam

I have raffling cylinder booking date 11-08-15 and delivery date is 12-08-15 but not received subsidy in my amount I have call to distributor many time but not give me any response my Name in Connection - Gayatri Prasad Dwivedi
Consume no-19220
Bank A/c No- [protected] (SBI bank)
Branch- Ballabgarh

You are requested to please shot out my matter.

Regards
Gayatri Prasad Dwivedi
Email Id- [protected]@starwire.in

On 18th Aug, one courier was sent vide details H46837221. It was been addressed to Alwar, pin code 301701 . But till date, it has not been delivered . On Asking local vendor od DTDC, he is saying it will be delivered within 1-2 days but still no effect . He is also saying that Alwar (rajasthan ) branch of DTDC is not responding . PLs look into . One clothing accessory was being sent along with TATA PHOTON .

It is the great matter of concerned that the Tribal people o[censored]daipur Sub Tehsil of District are being supplied half filled Gas cylinders to their consumers since last three years. The concerned public has brought this matter to the agency authoroties many times but the authoroties failed to solve this matter sofar the people these area are feeling themselves cheated by this agency. So my request in this matter that the Gas cylinders supplied by the Bharat Gas agency checked at supot and defalters may be paneliesed accordingly. and it may also be make sure that full weinghing cylinders may only be distributed to the public in future.

Dear Sir, I have received LPG Gas Cylinder for the month of May, June and July 2015. I have paid the necessary charges . Also, I have received subsidy every month for the past previous monthsAug’15. But suddenly I have not received any subsidy. In this regard, I have contacted H.D.C.C Co-operative Soclety, Haldia Town ship, East Midnapur, west Bengle (Phone No.[protected]. But they have not given correct reply for the same. I request you to kindly get the subsidy amount to me for the month of August 2015. Regards, Rina Khutia Mob. No.[protected].

My booking no is[protected]dated06of april 15.I have not got any cylinder since apr.6.Iregisterd compain several times but resut is cypher.My queries no's are 872340, 854349, 845814, 843202, 799371.Ihave been asked two times on phone about gas dilevry but action has been not taken against distributor.Today i have rebooked then knew about distributor clearedBooking upto august28-2015.My new booking no is[protected].

Dear sir / madam,
Kindly change my lpg connection to subsidy category because i have
Clicked opt out of subsidy by mistake in the online. I am requesting to you deactivate for "scrll of honour" opt (Out of subsidy) .
Consumer name :ashis kumar saha.
Consumer no: 61354633
Distributor name:m / s chanda bharatgas gramin lpg vitrak, kumarganj, dakshin dinajpur, west bengal.
Lpg id:[protected]
Mobile no: [protected].