Submit a Complaint
Claimed

Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com
1.8
Updated: Aug 16, 2025
Complaints 6079
Resolved
2101
Unresolved
3978
So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Petroleum [BPCL]

Having problems with Bharat Petroleum [BPCL]?

File a complaint and get it resolved by Bharat Petroleum [BPCL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Gas Stations
Bharat Petroleum [BPCL]

Bharat Petroleum [BPCL] reviews & complaints page 145

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Piyush Karande
from Pune, Maharashtra
Jun 19, 2015
Report
Copy

Address: Pune, Maharashtra

Respected Sir, I, Piyush Karande am having your Bharat gas connection in Pimple Gurav at Pune. My.My Consumer No is 103207.I had given request to refill cylinder at 15 may-2015 but they didnt respond. I again raised the request to refill Cylinder at[protected] and my booking no is[protected].But up till now i dint get any response.Then I called the agency people, they always responded arrogantly. My details are as follows- Name-Piyush Karande Consumer No-103207 Mobile No-[protected] Gas Agency Address-Bhairavnath Gas Agency, Pimple Gurav, 60 ft DP Road, Opposite of Jagtap PatilEngracia Site Please do the needful and provide us value added service .We also pay the money for the same. Please consider my case. THank you, Piyush Karande [protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Meena Gunasekaran
    from Hyderabad, Telangana
    Jun 18, 2015
    Report
    Copy

    My consumer no.10329..Name Mrs.G.Meena, W/O J.Gunasekaran with Pachaiamman Bharath Gas Agency, Kattumanar Koil, Cuddalore Dist, Tamil Nadu Complaint: Wrongly mentioned as J.Meena W/O Jayaraman. pl correct the name as mentioned above. Made a complaint with customer care on 25.04.2015 and their c.no is 646097 KYC submitted with local distributor with all necessary papers on 9.1.2015. Pl correct the records accordingly at your end and pl let me know if possible by email to [protected]@gmail.com or or sms to the regd mobile no [protected]. Yours truely G.Meena
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vipinmehra
      from Mumbai, Maharashtra
      Jun 18, 2015
      Report
      Copy

      Address: New Delhi, Delhi

      I have a refill of Bharat gas which I booked on 17 June 2015 and the delivery man brought on 18 June 2015...while receiving the refill I found the seal of refill is already broken ...I have told him to change the refill then he said "Mai Nahi Karunga yahi Lena padega"...I apposed it then he started misbehaving... His name is "Nandkishore" working in Santoshi Gas Service, Shakur pur.. Distributed code is 113589..
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shyamneels
        Jun 17, 2015
        Report
        Copy

        Address: Bangalore, Karnataka

        Hi, I've booked a gas cylinder from Bharat Gas with booking reference number[protected]. This was on May 22. Its been June 17 and no cylinder has been delivered. When I called up Bharat Gas, they said that they can deliver it only on week days until 530 pm and asked me to hand over the cylinder to the security guard. Initially, they insisted that they would deliver a cylinder without bill. This is really pathetic. If someone can help, it would be really great. Please reply. Thanks, Shyam
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          P. Mondal
          from Visakhapatnam, Andhra Pradesh
          Jun 17, 2015
          Report
          Copy

          Address: Kolkata, West Bengal

          I am a customer of BPCLof yours NEEL JYOTI DISTRUBUTOR at Barasat, WB of Consumer No[protected] . I have opted out from subsidy since February, 2015 due to my mistake ( online submission). I want to join to NSDL Scheme, but I cannot any solution from my distributor and they do not give any information. Therefore I also submitted a application for subsidy and a copy of SV to my distributor of nearly one month ago .I could not book any cylinder from March, 2015 . Please do something as soon as possible .;
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sanjeev_610
            from Hyderabad, Telangana
            Jun 16, 2015
            Report
            Copy

            Address: Gurgaon, Haryana

            Dear Sir/Madam My gas connection no. is M16758 distributor name- Madhu gas agency, Gurgaon -122001 Haryana. I have already submitted my bank details along with cancelled cheque. We also got sms on our registered no regarding the subsidy amount credited to my bank account. But there is no subsidy amount credited in my a/c. Requesting you to kindly look into this and resolve the issue asap. Waiting for your positive reply on this. Regards Sanjeev Kumar Verma [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              dsin41
              from Mumbai, Maharashtra
              Jun 16, 2015
              Report
              Copy

              Address: Mumbai City, Maharashtra

              Every single month cylinder delivery is taking a month or more. This is just not acceptable by any standards. Last booking reference number[protected] booked on 21st may 2015 today being 16th june 2015. No sign of the promised 3-4 days delivery. Some action should be taken against this distributor as this is a serious ongoing issue of delivering cylinders to preferred customers out of turn and non or delayed delivery to other regular customers. Name: D shahani Cons no: 102198. Distributor Code: 110842 Distributor: Premier Gas Service (Bharat Gas).
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                E
                EUREKA VETRI
                from Srivilliputhur, Tamil Nadu
                Jun 15, 2015
                Jul 1, 2023
                This thread was updated on Jul 1, 2023
                Report
                Copy

                DELIVERY BOY ASKING EXTRA MONEY

                Address: Virudhunagar, Tamil Nadu

                SIR/MADAM, I AM FROM VISWANATHAM VILLAGE. SIVAKASI TALUK. TAMILNADU. DELIVERY BOYS ASKING DELIVERY CHARGE FROM US 20 TO 30 RUPEES PER CYLINDER. WE PAY THE CHARGES FOR THE PAST 5 YEARS. NOW ONLY I KNOW THAT WE NO NEED TO PAY EXTRA MONEY TO DELIVERY BOY. I COME TO KNOW THAT DELIVERY AGENCY GAVE INSTRUCTION TO THE DELIVERY BOY TO COLLECTING MONEY FROM THE CUSTOMERS. DELIVERY AGENCY NAME IS VIGNESWARA ENTERPRISES. VISWANATHAM VILLAGE....
                Helpful
                83 other people found this review helpful
                83 found this helpful
                7 Comments
                Report
                Copy
                R
                Rajkumar nain
                Jun 14, 2015
                Resolved
                Report
                Copy
                Resolved

                Address: Jaipur, Rajasthan

                Hello respected sir!!! I visited at Balaji Petroleum Sawai Jaisingh Highway, Bani Park, Jaipur 302016 at 12.10 a.m 15 th june 2015.I made fuel of 200 rs. on my bike. After filling the petrol I demanded the bill for the payment. Then one of the workers of Petrol Pump started quarreling with me. Even he misconducted to me. Hence I am not satisfied with the service and the behavior of this petrol pump. So I complaint to the General Manager of Bharat Petroleum to take an action and do needful immediately. I request you to amend the behavior of this petrol pump workers. Thanks With regards Shravan [protected]
                Complaint marked as Resolved 
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                Jul 01, 2015
                BPCLindiaco's response                 Hello Mr. Shravan, we are extremely sorry for the inconvenience caused to you. We have forwarded your complaint to our Customer Care Team and we assure you that you will be contacted shortly. You can log in all future queries/complaints at www.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support. SmartLine[protected] is a convenient, hassle-free and faster process to resolve all your queries, complaints and feedback.
                View replies
                I am not satisfied to the service and behaviour of the petrol pump.so i give one star .
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  raju banj
                  from Bengaluru, Karnataka
                  Jun 13, 2015
                  Report
                  Copy

                  I'm lives in belandur 560103/I booked gas 29 may but gas still not came I call the distbutr office they reply coming tomorrow but never come. Gas distbuter diteal is lvn bharatgas hsr layout 6the sector ph.[protected]. My consumer no. 59746431
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Solanki Vijaybhai
                    from Ranchi, Jharkhand
                    Jun 12, 2015
                    Resolved
                    Report
                    Copy
                    Resolved

                    I booked online gas cyl on due period, but distributer not provide me gas cyl since last issue. I am Cent Govt Servant and my family staying alone at home, so I am not available all times for long periods at home. For convenience I had applied two cyl so recycled one by one but last one month no any gas cyl provide to me by distributer Dinesh Brothers, Umreth Branch. Pl clarify, regarding unconvincing. Thanking You. Solanki Vijay Bhai
                    Complaint marked as Resolved 
                    Jul 01, 2015
                    BPCLindiaco's response                     Dear Mr. Vijay Bhai Solanki, we are extremely sorry for the inconvenience caused to you. Please send us your contact number and email ID, so that our Customer Care Team can reach you immediately. In the meantime, you may also like to register your complaint at www.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support. SmartLine [protected] is a convenient, hassle-free and faster process to resolve all your queries, complaints and feedback.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      F
                      florasam
                      Jun 11, 2015
                      Report
                      Copy

                      I Dr. Samsul Haque Ansary went to Bharat gas Centre, SHYAMA, Bandel, Hooghly, W.B. for service of my Oven on 11.06.2015. I submitted my oven and they told me to come after 1 hr. I went there after 1hr but the work is not completed. I wait for the completion. Suddenly two staffs of the agency angry on me and they blem me for their disturbance of work. Several rough words throughing to me. They told me to leave the place. I protest it and they again misbehave me.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Aarora Surenn
                        from Gurgaon, Haryana
                        Jun 11, 2015
                        Report
                        Copy

                        Address: Muzaffarnagar, Uttar Pradesh

                        every time vishal bharat gas is forcing us to go to their office to rimind that our booking is 20 or 25 days, but you have not suppled the same...sardar ji says that i will see and will get you sylinder with in a day or two.. while I asked him to make complaint against this type of dealing sardar is answering:- go any where and do what do you want. THIS TYPE OF GUNDAGARDEE is creating problem for comsumer...please take a hard and strong action against this distributor.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          nitinagrawal92
                          Jun 11, 2015
                          Report
                          Copy

                          Address: Firozabad, Uttar Pradesh

                          Dear Sir/Madam My gas connection no. is 3274 distributor name- ambesh gas agency firozabad-283203 uttar pradesh. I have already attached my aadhaar with bank and distributor but there is no subsidy amount credited in my a/c from when subsidy is started.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            mahesh gour
                            Jun 10, 2015
                            Report
                            Copy

                            Address: Banswara, Rajasthan

                            I had a gas connection from Shahid Ram Chandra H P gas Banswara and I want to transfer it to Partapur District Banswara so that I gave transfer paper to Sh Dineshji (Bharat Gas Partapur) first week of April 2015 and also gave ₹4000 as told by Sh Dineshji and yet I didn't received the connection paper... Regards Mahesh
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              nickcooperatlab
                              from Yarada, Andhra Pradesh
                              Jun 9, 2015
                              Report
                              Copy

                              Dear Sir, I visited devmogra gas agency located in mira road for having my connection transferred to pune from mira road east, mumbai. I was told that the connection is blocked and needs to be unblocked first and then the transfer request can be put through. This was my first visit from pune to devmogra gas agency mira road. i tried calling them after a week or so but no one answered the call. Then i travelled from pune again to devmogra gas agency only to know that the request was never submitted. this time i took the mobile number of the person whose name is prabhakar. He asked me to call after 15 days and confirm if the connection has been unblocked.I called him and he confirmed that the connection has been unblocked. I then asked my sister to visit their office only to know that the connection is still blocked. Please help me with this or guide me as to how i can get this isue resolved.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                habiraj
                                from Bengaluru, Karnataka
                                Jun 9, 2015
                                Report
                                Copy

                                Address: Tiruvannamalai, Tamil Nadu

                                எனது lpg கணக்கு எண், 20604, sivagangai dist, திருப்புவனத்தில் உள்ள MGR nagar யிருந்துவருகிறோம், கடந்த 9, 12, 14 to17, 2, 15 to2.4.15 to 18.5.15, 30.11.14 இந்தேதிகளில் வாங்கிய lpg க்கு மானியதொகை இதுவரைக்கும் எனது கணக்கில் ifsc ; SYNB 0006274 a/c [protected] யில் வழங்கவில்லை ஆதார் எண்[protected] முன்று முறை நகல் காப்பி கொடுத்தும் எந்தவிதமான முன்னேற்றமும்யில்லை மானியம்தானே அலட்சியமாக கூறுகின்றனா் ARUN agency Bharth Gas Distributors
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Nelson Ponraj
                                  from Tuticorin, Tamil Nadu
                                  Jun 6, 2015
                                  Report
                                  Copy

                                  Address: Thoothukudi, Tamil Nadu

                                  Dear Sir/Madam My Consumer No - 1231 & LPG ID[protected] active OPT out of subsidy mode your website. Kindly delete OPT out of subsidy mode my consumer no - 1231 I need subsidy. Note - I am all ready inform your distributor but till date not helping Regards Nelson Ponraj.S Mob No - [protected]
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    gele
                                    from Siliguri, West Bengal
                                    Jun 6, 2015
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Jalpaiguri, West Bengal

                                    sir, i am suraj saha, go to petrolpume to fill my bike, , i asked him to give petrol of 50 rupees, then he said only 4.50 grams will he give on my bike, i asked him why 4.50 gram about to 50 rupees, we know 1 liter petrol rate is 73 rupees . if i liter petrol is 73 rupes, then how many petrol be found against 50 rupees, but pump give me only 4.50 grams. i want to complain to senior manager as RM & DGM, PLZ CONTACT ME FOR CONSULT -[protected]
                                    Complaint marked as Resolved 
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 08, 2015
                                    Bharat Petroleum [BPCL] Customer Care's response                                     Hello Mr. Suraj, we are extremely sorry for the inconvenience caused to you. We have forwarded your complaint to our Customer Care Team and we assure you that you will be contacted shortly. You can log in all future queries/complaints at www.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support. SmartLine[protected] is a convenient, hassle-free and faster process to resolve all your queries, complaints and feedback.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      alok.kr
                                      from Patna, Bihar
                                      Jun 5, 2015
                                      Report
                                      Copy

                                      Address: Patna, Bihar

                                      Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online on dated[protected]. Kindly do the needful. Consumer No.:61515440 Consumer Name : ALOK KUMAR Distributor Name: R.K.Enterprises. 15-B, Maurya Lok Complex, Patna-800001 LPG Id: 1 [protected] Mob: [protected] E-mail: alok.[protected]@live.com
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Reliance Petroleum
                                        1
                                        (361)
                                        Laxmi Enterprises
                                        1.4
                                        (40)
                                        Sabarmati Gas
                                        1
                                        (197)