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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: May 16, 2026
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Bharat Petroleum [BPCL] reviews & complaints page 145

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A
anilj12
from Bengaluru, Karnataka
Aug 19, 2015
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Address: Bangalore, Karnataka

I want to know why most of the pumps ie BPCL-IOC-HP are charging Rs2/= or Rs4/= for filling air in 2/4 wheeler respectively in Bangalore.No where in Karnataka pumps are charging but in Bangalore city the pump people beg from the customer for FREE AIR SERVICE.If you do not pay them they abuse.
is it a guide lines from Oil company to beg for money for FREE AIR.
Even in other states like Maharashtra-Rajasthan i have seen that AIR is provided free..
But in Bangalore itself if you take AIR from Shell/Total air is FREE with dignity and respect.
Is it an understanding between oil company officials and the pump owners on this issue.
Its not a question of money but the way these beggers(Air service employee)behaves is shameful and some time they use such a filthy words no one can imagine.Also these people are not afraid of Oil company officials as well as they do not provide complaint register.
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    pcramarajothi
    from Tiruchirappalli, Tamil Nadu
    Aug 18, 2015
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    My name p.C.Rajalingam -my gas consumer no. 28562 -agency -nanda gas company- trichy- my lpg id 1.0000.0000.5092.9585 -my aathar no.[protected]my bank- laksmi vilas bank-uthamarkoil branch- trichy dt- ifsc no. Lavb0000784-ac no [protected].My aathar no was already linked to the noted ac- with this ac i have received subsidy for two cylinders before nov.2014. Now i yet to receive subsidy for six cylinders. I contacted gas agency. But they used to give reply that 'you go to bank and ask them to link the aathar no'. In turn, bank intimated to us to gas agency that they have furnished all details as done for other bank ac holders. Sevaral times bank manager as well as myself contacted mr. Sunil bhathulla bharat gas sales official - whose ph.No[protected]but he is not able to solve problem. Now where i have to contact to solve the issue. I am a retired vice president from chettinad cements. In whatever manner i have contacted gas agency but all invein. I request to concered officials to take up the seriously and arrange to get the pending subsidy. Pc rajalingam ph.No [protected]
    even single star cannot be considerred.
    pc rajalingam
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      G
      gopi_nath_jha
      from Mumbai, Maharashtra
      Aug 17, 2015
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      Sir, the petrol pump which has been licensed with bharat petroleum of named of dealer harduttrai ranglal near nh-23 is not giving petrol from 13th august to 18th august till now .See sir birmitrapur is land of schedule castes and schedule tribes area and poor peoples are facing problems i and other peoples have to go to fill petrol 15 kilometres away from birmitrapur the staffs of harduttrai ranglal of bharat petroleum near nh-23 are always giving the no-stock andwe the peoples are facing lots of problems .Please resolve the problem it is near about 8 days they are not maintaining the rules of govt.
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        V
        Vikasrdr
        Aug 15, 2015
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        Address: Udham Singh Nagar, Uttarakhand

        Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . Consumer No.:15597 Distribution code :117475 Consumer Name : rameshwari Distributor name: bora gas rudrapur udham singh nagar uttarakhand Mob- [protected]
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          A
          arundasm007
          from Mumbai, Maharashtra
          Aug 12, 2015
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          Address: Bangalore, Karnataka

          Complaint against fraud. Company: BP Petrol Pump Location: Madiwala (Near Police Station) I went to fill petrol in my bike on 10th August 2015. My bike was just on reserve when I went there. I asked to fill for Rs. 300. Suddenly one guy came and distracted me asking "Cash or Card Sir". When I looked at meter after couple of seconds it was already 100 and meter was stopped. When I reminded him that I asked for 300, he started filling for remaining 200. I just had a small doubt at that time about the fraud, but it was confirmed when I checked mileage. Usually my bike gives 30kmpl, but after riding 60km itself it is in reserve. Please do necessary actions and random check in petrol pumps to avoid these frauds Regards Arun
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            A
            arundasm007
            from Mumbai, Maharashtra
            Aug 12, 2015
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            Address: Bangalore, Karnataka

            Complaint against fraud. Company: BP Petrol Pump Location: Madiwala (Near Police Station) I went to fill petrol in my bike on 10th August 2015. My bike was just on reserve when I went there. I asked to fill for Rs. 300. Suddenly one guy came and distracted me asking "Cash or Card Sir". When I looked at meter after couple of seconds it was already 100 and meter was stopped. When I reminded him that I asked for 300, he started filling for remaining 200. I just had a small doubt at that time about the fraud, but it was confirmed when I checked mileage. Usually my bike gives 30kmpl, but after riding 60km itself it is in reserve. Please do necessary actions and random check in petrol pumps to avoid these frauds Regards Arun
            Complaint marked as Resolved 
            I had mentioned HP instead of BP in the subject. I have submitted one more complaint so need to close the first complaint..
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            It is BP (Bharat Petroleum) not HP. Sorry for the mistake in Subject line.
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              B
              Bakul Sarkar
              from Baharampur, West Bengal
              Aug 12, 2015
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              Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . LPG Id: 1 [protected] Consumer No.: 57907450 Consumer Name : MISS CHANDMUNI SARKAR Distributor Name: SITAL GAS AGENCY, Dhuliyan, Murshidabad, West Bengal, Distributor Code- 120430.
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                M
                mehjabeen4702
                from Gurgaon, Haryana
                Aug 11, 2015
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                Address: Mumbai City, Maharashtra

                Date : 11/08/2015. Dear Sir/Madam, I pleased to request you that I did not receive Bharat gas subsidy from last six months.My consumer No is.70011598. I already submit copies of my Aadhar card and Bank account detail with application form in Agency of Bharat Gas in wadala west Mumbai-37. So many time I complaint in agency they always said that you will receive next time. I am awaiting your fast response. Thanks Regard's Shaikh Mehjabeen Moinuddin
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                  N
                  navyasanthosh
                  Aug 10, 2015
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                  I had been refueling (diesel) my car from Mookken devassy & Co petrol pump, Palarivattom, Cochin for past three months. My car's injector got damaged and had to be replaced due to the bad quality of fuel. I had to spend Rs.18000/- for replacing the injector. I really want BPCL to take up this complaint and ensure that the quality of fuel provided from this pump is good. I also want the amount to be refunded by the petrol pump .
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    S
                    suraj_kera
                    from Gurgaon, Haryana
                    Aug 7, 2015
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                    Address: Aurangabad, Bihar

                    Since i had 2 connections, so i had surrendered one of my connection. but it's past 10 days and my adhaar no is not deleted from the account of LPG account due to which my other is not active. request you to delete my adhaar ID from LPG account so that my other account get active in Delhi (Indane, Sona enterprises, Samaspur, Vasant Kunj, New Delhi)
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      R
                      raishkhan pathan
                      from Rajkot, Gujarat
                      Aug 7, 2015
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                      Address: Anand, Gujarat

                      My gas bottle connection has blocked since last 4 months and i m very much stressed by going to the distributor many times and they always reply that the blocked will be open soon but the time goes on and till now nothing had happen so please do favour to me and open out my blocked account so that i can gey the bottle . The last bottle was taken at 8-march-2015 Than no bootle has arrived. My consumer no is. 26690914 Distributor: Roshni gas service borsad.
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                        B
                        bhanwar kanwar
                        from Mayiladuthurai, Tamil Nadu
                        Aug 6, 2015
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                        Address: Churu, Rajasthan

                        Sir, I bring to your kind notice that my gas connection no. is 20499. I have not received my subsidy amount from the Agency for the past three months. i.e. from April 2015 to June 2015.. In this regard I have already contacted your agency Mangalam gas service, Sardar shahar, dist. churu (Rajasthan) and their contact no. is[protected]. Order No.1084031 date 01.01.2015 and Order No.1100031 date 12.02.2015. They are not giving correct answer to me. Also, the deliverymen also acknowledged the same in my Consumer book. I don't know why the delay has happened for getting my subsidy amount. Hence, I request you to kindly refund my subsidy amount at the earliest. Regards, ... Nirmala Devi swami
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                          Customer123
                          from Noida, Uttar Pradesh
                          Aug 6, 2015
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                          Address: Pune, Maharashtra

                          I went on 5 Aug 2015 in BPCL petrol pump baner, when I told him to fill petrol of Rs.200, he stated the meter with 0 on it and another guy came to me for money. As I ws paying through card he was asking me pin. I told him and another petrol filling guy changed the meter to 200, but in reality he filled petrol of Rs.100 only. I checked it with my fuel meter in Bike. When I asked my friends about this, they also have same experience with this petrol pump. Ans this is the most fraud petrol pump in that area. Please take an appropriate action against them as they make customer fools and also they are doing fraud in petrol. Bharat Petroleum Pump Baner Rd, Baner, Pune, Maharashtra
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                            F
                            ferdy_2k
                            from Chennai, Tamil Nadu
                            Aug 5, 2015
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                            Address: Chennai, Tamil Nadu

                            I've booked gas thru IVRS on 30th July' 15 & booking confirmation no is[protected]. But when I checked by booking status online after 5 days since gas has not come, to my dismay it is mentioned that it is cancelled. Not once but twice cancelled within a span of 3 days. How come it happen?? I makes a mockery of entire IVRS facility by the distributor. It shows the loopholes in the system where distributor makes use of that. I'm looking forward to Bharat gas for a suitable action & permanent solution for this & my agent is Sathya Sai Gas Service- chennai 600019. Ferdinand Anthony Chennai - 600019
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                              A
                              alankar131
                              from Chennai, Tamil Nadu
                              Aug 5, 2015
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                              Address: Solan, Himachal Pradesh

                              For the firm's attention, diesel prices were lowered applicable from midnight of August 01, 2015 from 47.74 rupees to 46.20 rupees. But when I filled diesel in my vehicle on August 01, 2015 at 01:00 pm noon, the price was still elevated. Not only did I incessantly look for ways to register my complaint, the officials barely cared and replied irresponsibly. After lodging two complaints with two irresponsible officials, I searched for other medium of contact. I pay my taxes, I am a part of this country. I vote the most eligible governance every five years. For all my responsibility towards my country's government, the least I expect is the implementation of regulations that adversely affect the common man like me. The soltuion for this situation is investigation and constant monitoring of the suspected officials involved at gas station or behind the desk. This will help every common man in the long run. Gas station : Bharat Petroleum, Solan Filling Station Complaint numbers: 01.08.[protected] 03.08.[protected] Same on 04.08.2015 NAVEEN GUPTA [protected]
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                N
                                neeraj kumar singh rathaur
                                from Jammu, Jammu and Kashmir
                                Aug 4, 2015
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                                Resolved

                                Address: Hardoi, Uttar Pradesh

                                Dear Sir, I have already linked my Aadhaar No. to State Bank of India, but ithis account is close and open the new account in bank of baroda.plz updated in NPCI database . I have verified with Bank and they confirm. Please help me in this! Name : Neeraj kumar Bank Account No : [protected], IFSC Code: BARBOHARDOI, Aadhaar No[protected] My LPG ID[protected]
                                Complaint marked as Resolved 
                                Aug 05, 2015
                                Seethavaithee's response
                                Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Inactive with State Bank of India from[protected]. Kindly contact your respective bank to activate the same. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
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                                  nitika1_gupta
                                  from Khurja, Uttar Pradesh
                                  Aug 4, 2015
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                                  Address: Faridabad, Haryana

                                  At 9am today, while going to my office on 04/08/2015, I went to BPCL petrol station near Charmwood village, Faridabad, Haryana. Name of the petrol station is Nahar Fuels. I asked the filling guy for filling petrol worth Rs. 300/-. When I opened the petrol tanker for this guy to fill the tank, another guy came to me at the driver’s seat and asked for payment. In the meantime I paid him cash and took receipt, I turned my head and saw that the filling guy had already started the meter without alerting me to see the “0” reading before filling petrol (which is the usual practice in all other petrol stations). I noticed this lapse and immediately came out of my car to object that I was not shown the “0” reading, which created a doubt that they have started the meter at higher reading. To this the filling guy misbehaved and said “ Jab aap ne 300 ka petrol dene ko kaha hai to main 300 ka hi to bharunga fir meter par 0 dikhaney ki kya wajah hai”. When I objected to his comment, he reiterated that there is no need to show starting meter.
                                  This shows the callous approach with which the service people are appointed and trained. Certainly, there has been no training on how to handle customers and how to talk to them. When I drove off, I didn’t see the needle of the display meter (which shows the capacity to which the petrol tank is filled) move even an iota clearly shows that I have been cheated for Rs. 300/- worth of petrol and over that suffered misbehavior from ruthless uneducated staff of the petrol station.
                                  Rs. 300/- may not be a big amount for me (who have suffered) as well as the petrol pump (which has cheated me), but the station has definitely lost its reputation. I am certain that no one in my family will ever buy petrol from there.
                                  I request you to take appropriate action against the said petrol pump so that this malpractice is checked and the staff is alerted to treat their customers with dignity.
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                                    bijayananda mallik
                                    from Mumbai, Maharashtra
                                    Jul 31, 2015
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                                    Dear Sir/madam,
                                    I am one of your consumer since 2003. i have booked the gas on[protected] no[protected] but did not received the filled gason[protected] the salesman told u come on after twodays, so i returned back again i book the gas on[protected] but in online booing it tell that your booking is on the process so i go again on[protected] but the salesman told that your booking is cancelled, sir my home is 14 km from basudevpur. i have returned back twice on one booking . but itis teir responsibilly to deliver the filled cylinder at the customer 's door.
                                    they are knowingly harrassed the consumers. so kindll look in to the matter and do the needful
                                    yours faithfully
                                    bijayananda mallik ( consumer no 1452)
                                    please provide a valid contact number in your official website which is help for people,
                                    please provide a valid contact number to your official web side which helps people
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                                      bhangarhya
                                      from Lalitpur, Uttar Pradesh
                                      Jul 30, 2015
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                                      Address: Bhiwani, Haryana

                                      Dear Sir/Mam, I had a bank account '[protected]' ( in ICICI Bank) and it was linked to my Aadhar no.[protected]. I started receiving LPG subsidies in to my bank account. But due to some personal reasons I had to close my ICICI bank account and then I opened a new account '[protected]' with SBI Bank and also they linked my Aadhar to this new account and same bank details I had given to my LPG distributor to update in their records . Now it has been 4 months and while I am checking my Aadhar linking status on 'Indane' website (i.e. http://indane.co.in/chkaadhaarwebresult.php). it is still showing me Bank name as 'ICICI Bank' and Bank Linking status is 'Inactive'. Please link my Aadhar to my newly opened bank account ( i.e. SBIBank) as ICICI Bank account is already closed and is not active. Regards Ashok Kumar Mob-[protected]
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                                        A
                                        aduhsam
                                        from Chennai, Tamil Nadu
                                        Jul 27, 2015
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                                        Address: Bangalore, Karnataka

                                        I am having Bharat gas connection bearing No.14330 at Sharavan Gas Agency, CBI Road, Bangalore. During 2014, I had updated my Aadhar No.[protected] with the Gas agency as well as my SB account at State bank of Mysore, Rajmahal Vilas Extension, Bangalore and was getting the subsidy credited to my account. During the end of 2014 I closed my bank account since it was not required to get subsidy as the system of DBTL was discontinued. After it was notified during the early part of 2015 in the newspapers that we have to have Bank account to get the subsidy, I again opened a Bank account at State Bank of Mysore, Bhoopasandrabranch, Bangalore. I gave the new SB Account No.[protected] to the SBM, Bhoopasandra branch as well as the gas agency to update the new SB account. The bank people have informed that they have updated my new SB account alongwith Aadhar at their end. The gas agency people have express their helplessness on this issue. Till now, the gas subsidy from February 2015 is not being credited to my account despite follow up with the Bank and gas agency. It seem there is a technical glitch which is not updating the new Bank account. On the Bharatgas web portal it is stated that my subsidy amount is being sent to old account and it is getting bounced as the a/c is closed. I request your kindself to get my new Bank account No.[protected] at State Bank of Mysore, Bhoopasandra branch, Bangalore, updated and linked to my Aadhar account so that I could get the subsidy amount to my new account. Sir, I am a widow with no source of income and it will be very difficult for me to purchase gas without subsidy and seek your help in this regard. Looking forward for your favourable response. Malika Jan, 1041, Ist Floor, Ist Main Road Sakamma Hanumanthappa Layout, Kaval Byrasandra Bangalore 560 032
                                        hello mera connection consumer number 5297 328 1hi Jharkhand estate district Koderma gas agency name Koderma Gas Agency mera mobile number Galat Diya Hua Hai mera mobile number change kar de mera mobile number[protected]
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