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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Apr 14, 2026
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Bharat Petroleum [BPCL] reviews & complaints page 145

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K
kamlesh10patil
from Mumbai, Maharashtra
Jun 22, 2015
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Address: Mumbai City, Maharashtra

Dear sir/madam We are one of the unfortunate consumer of your cooking gas.. Name :Kamlesh patil Request Id:17490054 My distributer name is Vishnukrupa gas agency, kalyan east 421306. every month we face the problem we book our gas before 20 days. Whenever we asked our distributer either they misbehave or they said no supply of regulator from company .whr as other distibuter send the gas in right time. We are tied up with this distributer. Please help us . Also we came to know that our distributer selling gas in black to different restaurant. Please look into the matter and give us some justice atleast… Contact:[protected] [protected]@gmail.com
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    andrewsoft
    from Chennai, Tamil Nadu
    Jun 21, 2015
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    Address: Chennai, Tamil Nadu

    In maximum BPCL outlets especially which one located in Mount Road near Little Mount, the person asking the customer to pay minimum of Rs.5/- for filling the Air for wheelers and Rs.10 for Four wheelers. Is this how BPCL will work? Amazing!!! Sometimes, If you say that I do not have change they will use unparlimentary words indirectly which is pointing to you. Bad Experience happened to me @ Madras City Lorry Owners Association, Mount Rd, Chennai
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      manojp05
      from Delhi, Delhi
      Jun 21, 2015
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      Address: New Delhi, Delhi

      I’m an old customer of your Vasant Kunj petrol pump. There are two machines installed in this pump in the front side. But from the past several months I have been observing that the employees ask the customers either to reverse their vehicle and get their tanks filled from the first machine whereas sometimes they ask the customers to park their card near the second machine since the first machine is not working. There’s a nuisance at the pump each time I visit. This causes a lot of trouble to the customers and also wastage of time. I’ve complained to the employees and the manger several times but no action has been taken. The pump is located at a very prime location and there are no other petrol pumps located in that area. This is just spoling your company’s reputation. Pay a surprise visit to the pump so that you are able to see all this with your own eyes. Please look into this matter at the earliest. PETROL PUMP ADDRESS : B-7, COMMUNITY CENTER VASANT KUNJ, NEW DELHI - 110070 Thanks
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        sanjeev2015
        from Barpeta Road, Assam
        Jun 21, 2015
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        Address: Gumla, Jharkhand

        I am using services of Bharat Gas. Distributor name is Pooja Bharat Gas Services, Add- Jaspur Road, Co-operative Bank Complex, Gumla, Jharkhand. This agency is not distributing Gas door to door but people have to go to their godown, even they don't intimate about the distribution date and time also. Today they gave me unsealed cylinder after so many request. After coming home i found that gas is leaking badly which can cause major accident. Looking for support from authority.
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          Shriniwas Shanker kashavena
          Jun 21, 2015
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          shanker sayyanna kashavena date of incident :[protected] request the Bharat gas for reissue duplicate we will appreciate if the client of bhagat gas customer support is very nice compare too other services if make me out of this problem my contact ; 91 [protected] we are ready to pay any additonal charges presently at gulf country working as labour my family stay at antophill under ur branch please help me sir ..
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            R
            rohitdeol
            from Mumbai, Maharashtra
            Jun 20, 2015
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            Address: Mysore, Karnataka

            Myself rohit kumar & i have connection of bharat gas with Consumer ID 52661482. But i did nit get delivery on right time. Every time i have to Re-book my delivery. No one pic the call easily in Siddhilingeswara gas services. Very bad experiance with bharat gas in Mysore.
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              P N sasi kumar
              from Mumbai, Maharashtra
              Jun 19, 2015
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              I am not getting the subsidy amount for the last two cylinders purchased from Bharat petrolium (LPG) Tanaya gas agency Nallasopara, Maharashtra. My consumer No. is 6612530. Name: sasi kumar.P.N., B 4 shakti vijayanagar, Nallasopara East.please do the needful to get the same immediately.I have submitted my Aadhar No. to Canara Bank and Gas Agency.and was also received the subsidy amount before the two cylinder purchased.Pls look into the matter. from:Sasi Kumar. mob. [protected]
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                M
                mic1artist
                from Bahula, West Bengal
                Jun 19, 2015
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                Address: Lakhimpur Kheri, Uttar Pradesh

                Bihpuria Gas Agency has crossed its serviceable customer limit.There fore the proprietor & the stuff of Bihpuria Gas Agency has unable to supply sufficient gas cylinders to the consumers. The agency has crossed consumer limit approx.20000 & above. Its necessary to establish another Gas agency in Bihpuria town. But the whole system has corrupted. Who will see the problem???
                All the stuffs of the gas agency are high ranked/high quality/highly educated Officers. New Gas connection Rupees 7200.00 & DBC amount Rs. 3500.00.

                Bihpuria Gas Agency
                Town & P.O. bihpuria,
                Dist- Lakhimpur
                Assam, pin- 784161
                phone[protected]
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                  Piyush Karande
                  from Pune, Maharashtra
                  Jun 19, 2015
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                  Address: Pune, Maharashtra

                  Respected Sir, I, Piyush Karande am having your Bharat gas connection in Pimple Gurav at Pune. My.My Consumer No is 103207.I had given request to refill cylinder at 15 may-2015 but they didnt respond. I again raised the request to refill Cylinder at[protected] and my booking no is[protected].But up till now i dint get any response.Then I called the agency people, they always responded arrogantly. My details are as follows- Name-Piyush Karande Consumer No-103207 Mobile No-[protected] Gas Agency Address-Bhairavnath Gas Agency, Pimple Gurav, 60 ft DP Road, Opposite of Jagtap PatilEngracia Site Please do the needful and provide us value added service .We also pay the money for the same. Please consider my case. THank you, Piyush Karande [protected]
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                    Meena Gunasekaran
                    from Hyderabad, Telangana
                    Jun 18, 2015
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                    My consumer no.10329..Name Mrs.G.Meena, W/O J.Gunasekaran with Pachaiamman Bharath Gas Agency, Kattumanar Koil, Cuddalore Dist, Tamil Nadu Complaint: Wrongly mentioned as J.Meena W/O Jayaraman. pl correct the name as mentioned above. Made a complaint with customer care on 25.04.2015 and their c.no is 646097 KYC submitted with local distributor with all necessary papers on 9.1.2015. Pl correct the records accordingly at your end and pl let me know if possible by email to [protected]@gmail.com or or sms to the regd mobile no [protected]. Yours truely G.Meena
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                      vipinmehra
                      from Mumbai, Maharashtra
                      Jun 18, 2015
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                      Address: New Delhi, Delhi

                      I have a refill of Bharat gas which I booked on 17 June 2015 and the delivery man brought on 18 June 2015...while receiving the refill I found the seal of refill is already broken ...I have told him to change the refill then he said "Mai Nahi Karunga yahi Lena padega"...I apposed it then he started misbehaving... His name is "Nandkishore" working in Santoshi Gas Service, Shakur pur.. Distributed code is 113589..
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                        S
                        shyamneels
                        Jun 17, 2015
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                        Address: Bangalore, Karnataka

                        Hi, I've booked a gas cylinder from Bharat Gas with booking reference number[protected]. This was on May 22. Its been June 17 and no cylinder has been delivered. When I called up Bharat Gas, they said that they can deliver it only on week days until 530 pm and asked me to hand over the cylinder to the security guard. Initially, they insisted that they would deliver a cylinder without bill. This is really pathetic. If someone can help, it would be really great. Please reply. Thanks, Shyam
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                          P. Mondal
                          from Visakhapatnam, Andhra Pradesh
                          Jun 17, 2015
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                          Address: Kolkata, West Bengal

                          I am a customer of BPCLof yours NEEL JYOTI DISTRUBUTOR at Barasat, WB of Consumer No[protected] . I have opted out from subsidy since February, 2015 due to my mistake ( online submission). I want to join to NSDL Scheme, but I cannot any solution from my distributor and they do not give any information. Therefore I also submitted a application for subsidy and a copy of SV to my distributor of nearly one month ago .I could not book any cylinder from March, 2015 . Please do something as soon as possible .;
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                            Sanjeev_610
                            from Hyderabad, Telangana
                            Jun 16, 2015
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                            Address: Gurgaon, Haryana

                            Dear Sir/Madam My gas connection no. is M16758 distributor name- Madhu gas agency, Gurgaon -122001 Haryana. I have already submitted my bank details along with cancelled cheque. We also got sms on our registered no regarding the subsidy amount credited to my bank account. But there is no subsidy amount credited in my a/c. Requesting you to kindly look into this and resolve the issue asap. Waiting for your positive reply on this. Regards Sanjeev Kumar Verma [protected]
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                              dsin41
                              from Mumbai, Maharashtra
                              Jun 16, 2015
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                              Address: Mumbai City, Maharashtra

                              Every single month cylinder delivery is taking a month or more. This is just not acceptable by any standards. Last booking reference number[protected] booked on 21st may 2015 today being 16th june 2015. No sign of the promised 3-4 days delivery. Some action should be taken against this distributor as this is a serious ongoing issue of delivering cylinders to preferred customers out of turn and non or delayed delivery to other regular customers. Name: D shahani Cons no: 102198. Distributor Code: 110842 Distributor: Premier Gas Service (Bharat Gas).
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                                E
                                EUREKA VETRI
                                from Srivilliputhur, Tamil Nadu
                                Jun 15, 2015
                                Jul 1, 2023
                                This thread was updated on Jul 1, 2023
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                                DELIVERY BOY ASKING EXTRA MONEY

                                Address: Virudhunagar, Tamil Nadu

                                SIR/MADAM, I AM FROM VISWANATHAM VILLAGE. SIVAKASI TALUK. TAMILNADU. DELIVERY BOYS ASKING DELIVERY CHARGE FROM US 20 TO 30 RUPEES PER CYLINDER. WE PAY THE CHARGES FOR THE PAST 5 YEARS. NOW ONLY I KNOW THAT WE NO NEED TO PAY EXTRA MONEY TO DELIVERY BOY. I COME TO KNOW THAT DELIVERY AGENCY GAVE INSTRUCTION TO THE DELIVERY BOY TO COLLECTING MONEY FROM THE CUSTOMERS. DELIVERY AGENCY NAME IS VIGNESWARA ENTERPRISES. VISWANATHAM VILLAGE....
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                                Rajkumar nain
                                Jun 14, 2015
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                                Resolved

                                Address: Jaipur, Rajasthan

                                Hello respected sir!!! I visited at Balaji Petroleum Sawai Jaisingh Highway, Bani Park, Jaipur 302016 at 12.10 a.m 15 th june 2015.I made fuel of 200 rs. on my bike. After filling the petrol I demanded the bill for the payment. Then one of the workers of Petrol Pump started quarreling with me. Even he misconducted to me. Hence I am not satisfied with the service and the behavior of this petrol pump. So I complaint to the General Manager of Bharat Petroleum to take an action and do needful immediately. I request you to amend the behavior of this petrol pump workers. Thanks With regards Shravan [protected]
                                Complaint marked as Resolved 
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                Jul 01, 2015
                                BPCLindiaco's response
                                Hello Mr. Shravan, we are extremely sorry for the inconvenience caused to you. We have forwarded your complaint to our Customer Care Team and we assure you that you will be contacted shortly. You can log in all future queries/complaints at www.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support. SmartLine[protected] is a convenient, hassle-free and faster process to resolve all your queries, complaints and feedback.
                                I am not satisfied to the service and behaviour of the petrol pump.so i give one star .
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                                  raju banj
                                  from Bengaluru, Karnataka
                                  Jun 13, 2015
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                                  I'm lives in belandur 560103/I booked gas 29 may but gas still not came I call the distbutr office they reply coming tomorrow but never come. Gas distbuter diteal is lvn bharatgas hsr layout 6the sector ph.[protected]. My consumer no. 59746431
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                                    Solanki Vijaybhai
                                    from Ranchi, Jharkhand
                                    Jun 12, 2015
                                    Resolved
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                                    Resolved

                                    I booked online gas cyl on due period, but distributer not provide me gas cyl since last issue. I am Cent Govt Servant and my family staying alone at home, so I am not available all times for long periods at home. For convenience I had applied two cyl so recycled one by one but last one month no any gas cyl provide to me by distributer Dinesh Brothers, Umreth Branch. Pl clarify, regarding unconvincing. Thanking You. Solanki Vijay Bhai
                                    Complaint marked as Resolved 
                                    Jul 01, 2015
                                    BPCLindiaco's response
                                    Dear Mr. Vijay Bhai Solanki, we are extremely sorry for the inconvenience caused to you. Please send us your contact number and email ID, so that our Customer Care Team can reach you immediately. In the meantime, you may also like to register your complaint at www.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support. SmartLine [protected] is a convenient, hassle-free and faster process to resolve all your queries, complaints and feedback.
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                                      florasam
                                      Jun 11, 2015
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                                      I Dr. Samsul Haque Ansary went to Bharat gas Centre, SHYAMA, Bandel, Hooghly, W.B. for service of my Oven on 11.06.2015. I submitted my oven and they told me to come after 1 hr. I went there after 1hr but the work is not completed. I wait for the completion. Suddenly two staffs of the agency angry on me and they blem me for their disturbance of work. Several rough words throughing to me. They told me to leave the place. I protest it and they again misbehave me.
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