Submit a Complaint
Claimed

Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com
1.8
Updated: May 16, 2026
Complaints 6088
Resolved
2104
Unresolved
3984
So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Petroleum [BPCL]

Having problems with Bharat Petroleum [BPCL]?

File a complaint and get it resolved by Bharat Petroleum [BPCL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Gas Stations
Bharat Petroleum [BPCL]

Bharat Petroleum [BPCL] reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vinay Janga
from Hyderabad, Telangana
Apr 15, 2023
Report
Copy

Address: MSW*TIRUMALA FILLING station, Pragnapur, Medak, Telangana, 502311

I came to Tirumala Filling Station Pragnapur Medak district Telangana, to fill petrol in my tata Nexon petrol car but the attendant filled the tank with diesel, after going some distance my car broke down I got the car towed and brought it to garage. When I asked the bunk manager he verified it in Cc tv an confirmed their mistake.
After i informed him about the mechanic charges he refused to pay the full amount saying that it's too much and started to bargain with me, i even offered to pay half of the amount of towing and mechanic charges. A friend of bunk manager threatened me saying that take the amount they are offering or do whatever I can and they will not give any more money.
I had to shed amount from my pocket as they were threatening me.
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jyotiskaimal
    Apr 13, 2023
    Resolved
    Report
    Copy
    Resolved

    Address: Bharat Gas( Manisha Gas Agencies), Hanuman Nagar, Kalyan East -421306

    We have received a Damaged Gas cylinder.
    Base ring of the Gas cylinder is completely damaged. Delivery person denied replacement
    Apr 13, 2023
    Complaint marked as Resolved 
    Replaced with Gas cylinder
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jyotiskaimal
      Apr 13, 2023
      Resolved
      Report
      Copy
      Resolved

      Address: Manisha Gas Agencies, Hanuman Nagar, Kalyan East -421306

      We have received a damaged Gas cylinder on 13 April 2023. The base ring of cylinder is completely broken. We have been denied replacement
      Apr 13, 2023
      Complaint marked as Resolved 
      Replaced with new cylinder
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Roshniskd
        from Indore, Madhya Pradesh
        Apr 13, 2023
        Resolved
        Report
        Copy
        Resolved

        Dear Sir Madam

        The amount Rs1131 debited from UPI on 06.04.2023 on booking of cyclinder upi transaction[protected] userUPIID [protected]@OKHDFCBANK GPAY for consumer number 96631991 but booking refrence not generated .So other booking for cash on delivery made by me with booking ID 3474 which got delivered on 12.04.2023. and i made payment for it with upi traransaction Id[protected] upi [protected]@OKHDFCBANK.
        I AM WAITING FOR REFUND DISPUTE RAISED IN GPAY THEY SAID THE AMOUNT IS COMPLETED RAISE REFUND TO BPCL SO I MADE IT.
        URGENTLY REFUND THE AMOUNT AS ALREADY DELAY

        THANKS

        ROSHNI DEHARIYA
        CONSUMER ID 96631991
        Apr 13, 2023
        Complaint marked as Resolved 
        Dear Sir Madam The amount Rs1131 debited from UPI on 06.04.2023 on booking of cyclinder upi transaction 309687036583 userUPIID SKDDEHARIYA@OKHDFCBANK GPAY for consumer number 96631991 but booking refrence not generated .So other booking for cash on delivery made by me with booking ID 3474 which got delivered on 12.04.2023. and i made payment for it with upi traransaction Id 310214827086 upi SKDDEHARIYA@OKHDFCBANK. I AM WAITING FOR REFUND DISPUTE RAISED IN GPAY THEY SAID THE AMOUNT IS COMPLETED RAISE REFUND TO BPCL SO I MADE IT. URGENTLY REFUND THE AMOUNT AS ALREADY DELAY THANKS ROSHNI DEHARIYA CONSUMER ID 96631991
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          basavakumarkanur
          from Bengaluru, Karnataka
          Apr 11, 2023
          Report
          Copy

          Address: Bangalore

          Hi Sir/Madam,
          Using BPCL app booked the cylinder.
          I have booked the cylinder and amount is also debited from account. But when I check the histroy, nothing is reflecting regardig booking. And cylinder is also not booked.

          Please help me, resolve the issue
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Balaji Narayanamurthy
            Apr 10, 2023
            Report
            Copy

            Address: Plot No 30C

            Account blocking please unblock my account we have not any Ather Account.

            1. Registered Mobile No:- [protected]

            2. Consumer ID/LPG ID:[protected]

            3. Name of the Distributor:- Shri Sairam Bharatgas Services

            4. Location (State/Territory etc.):-Tamil Nadu 60016
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              verma.sachin99
              from New Delhi, Delhi
              Apr 6, 2023
              Report
              Copy

              My name is Sachin S Verma and I lived in Delhi 110096. I am registered customer of BPCl and my Consumer ID is 58470340. Today i.e. 06/04/2023 I am trying to book my LPG Cylinder via BPCL app and I have done my payment via UPI ID [protected]@axisb. Now the amount of Rs 1103 has been deducted from my bank account but booking has been failed on to the BPCL app. Transaction ID is UPIAR/[protected]/DR/BPCL BIL/HDFC/bpcl.[protected]@ dated 06/04/2023. Kindly get back my amount deducted from my bank account.
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                captdas
                from Mumbai, Maharashtra
                Mar 27, 2023
                Report
                Copy

                I was using BPCL Petro card- FA[protected]. Unfortunately, I lost the same. It was having balance amount with it. Requesting you for issuance of a new card to my address: 903, Tower-4, Crescent Bay, Bhoiwada, Parel, Mumbai-400012. For any further information, I can be contacted over my registered mobile number.
                Regards
                Capt Das
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  bhawnarawat2409
                  from bhubaneswar, Odisha
                  Mar 27, 2023
                  Report
                  Copy

                  Address: pramod bharat gas, plot no 437/3051/3022 bhubaneswar , 751019

                  I ordered lpg on 24/03/2023 and till 27/03/2023 i didnt get my cylinder.. its very difficult to manage. i called the distributor so he is telling me to take it by myself from godown, which is not possible for a single girl.
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    U
                    user_1030
                    Mar 26, 2023
                    Report
                    Copy

                    I had a cylinder leakage today(26-Mar-2023) around 6.30PM. The cylinder was leaking without regulator and even after closing with the cap. So I called the distributor "RSR Bharatgas agency Distributor code: 179404" provided emergency contact number [protected].
                    The person who attended the call casually responded that he cant come now(duty over) and will come next day morning even after I explained the emergency situation. I called the other number [protected] and the person assured that he'll be arriving in an hour but he neither visited my home nor responded to my calls after two hours.
                    I was really scared with a leaky cylinder at home having kids around. This kind of rude behaviour and lack of support during emergency is really shocking and unbelievable.
                    Kindly look into this safety issue and help us to get the faulty cylinder replaced at the earliest.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Salty Singh
                      from Kanpur, Uttar Pradesh
                      Mar 25, 2023
                      Report
                      Copy

                      Address: Bharat Petroleum Petrol Pump https://maps.app.goo.gl/yZjCeXEdbCdttQH59

                      I fill petrol in HP Petrolium authorised dealer of you which is located at Nihal Singh Market, Ashok Nagar, Harsh Nagar, Kanpur, Uttar Pradesh 208012
                      it's been a year since I've seen any free air machine fixed at this petrol pump even this pump is have cng and petrol after that they are running away from responsibilities please get it fixed asap.
                      For reference I'm providing you with dealer gmap location of the dealer

                      https://maps.app.goo.gl/yZjCeXEdbCdttQH59
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        [email protected]
                        Mar 22, 2023
                        Report
                        Copy

                        Address: Walhekarwadi chintamani chowk,Chinchwad Pune 411033

                        Today while booking the cylinder from Apps BPCL choosen an option UPI and did payment but cylinder was not booked and money was debited.
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Praveen Rajendran
                          Mar 19, 2023
                          Report
                          Copy

                          Address: Bharat Petroleum MTH Road Villivakkam Chennai-600049

                          1803/2023 I am Filled Petrol on Bharat Petroleum (Aswath Enterprises) Villivakkam.The Amount of 200 Rupees After 4km I'm driven my bike Switched to Main mode to Reserve Mode and After 4 km next fuel station I'm filled 110 Rupees of petrol.I am having the Both Petrol Bills... In that Petrol Station one Black Colour Old Person of Employee is Done Like this cheatings..They're Cheated many Customers and Please Give a Solution... Daily That Petrol station doing like this.My 100 Rupees is also Loss.Please Take an Action...
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            jabbarnadaf
                            from pune, Maharashtra
                            Mar 18, 2023
                            Report
                            Copy

                            Address: Trupti Kunj Narhe Pune

                            I have booked the refill cylinder on 11/3/23 but still not received, booking no 238326, and cash memo generated on 12/3/23 is 257225.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Komal Deep
                              Mar 16, 2023
                              Report
                              Copy

                              I have applied for new gas connection.
                              My request id is 84717092.
                              I checked for two weeks and all that time it showed "documents verification is under process". So i kept checking every day.
                              Now whenever i put my details to check the status "maximum otp limit exceeded" message show up. I know documents are verified but am not able to order now because of this. I want to pay online but due to this error i can't.

                              Please help.
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                [email protected]
                                Mar 13, 2023
                                Report
                                Copy

                                Address: Nadi

                                Dear sir,
                                i have sbi bpcl credit card but in ichalkaranji industrial estate petrol pump ( khanjire ) not redeem the point to petorl so i complaint against him pls look in matter

                                regards,
                                monish
                                [protected]
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  PrabhatKapse
                                  Mar 9, 2023
                                  Report
                                  Copy

                                  Dear,
                                  I have applied for new Bharat Gas connection with request id[protected] dated 3rd March 2023. All the required documents have been uploaded successfully. On checking the status, it is still showing, the document verification is under process. I want to know how much time it will take to verify for KYC?
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Akash rathoreakancha185
                                    from Jabalpur, Madhya Pradesh
                                    Mar 7, 2023
                                    Report
                                    Copy

                                    Address: 663 green city madhotal deen dayal ward Jabalpur

                                    I do not gas right now because i went cancelled delivery and cash memo
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Neha Deepak Patil
                                      from Pune, Maharashtra
                                      Mar 7, 2023
                                      Report
                                      Copy

                                      Asked the petrol pump employee to fill petrol amounting to ₹250/-, for which I gave him ₹500/- note. He instead of giving back ₹250/- only gave ₹150/- . This petrol pump in warje always does so. This is not the first time this has happened. Even when we ask them to fill petrol of ₹300/- they will first fill of ₹100/- then they will act as if they heard us say ₹100/- they they will fill till ₹200/- and say first I filled petrol amounting ₹100/- and then ₹200/-, even though they have filled petrol of only ₹200/-, they take ₹300/- form you. This has happened many times. They have many ways to trick you everytime.
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Akash rathoreakancha185
                                        from Jabalpur, Madhya Pradesh
                                        Mar 7, 2023
                                        Report
                                        Copy

                                        Address: 663green city madhotal deen dayal ward Jabalpur and

                                        I want to cancel gas booking because one gas booking because one gas already done
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Adani Electricity
                                          1
                                          (207)
                                          Reliance Petroleum
                                          1
                                          (361)
                                          Indian Oil Corporation [IOC]
                                          2
                                          (13311)