Bharat Petroleum [BPCL] Complaints & Reviews

My account no is 58236486 in khar mumbai from last 2months it has been observed that the sms is sent, but the cylinder is sold of in black after making complaint seem the total system is hand in glove i request the vigilance dept to take note

Hi, On the pretext of KYC done during LPG Subsidy benefit, I have given the request to transfer the ownership from my Uncle's name to my Aunt's name, due to my uncle's demise in the past.I have submitted all the desired documents (KYC, Death certificate, PAN copy, ration card copy, LPG pass book copy & declaration copy) to the distributor- "Mohan Gas Service", with the initial charge of 350 Rs, duly acknowledged. Post doing this, I have been following up with the distributor since from month and a half, without much success. I have been speaking to the dealers here every time, and they say that, the form is getting returned back every time they submit it. Reason -"SV NO: in the Gas Pass book is not matching with their records". I just don't know what to do from here, rather than relying on the distributor, who is trying her level best to connect to the senior officers for this issue. My only concern is that, my aunt is an higher senior citizen with age crossed 85+, and she is a widow staying alone. She may not be running from pillar to post at this age to achieve this mandatory scheme. So, my humble request is to quickly fix this issue. Am ready to send/ put forward the needful documents at your request. Thanks and regards ! Necessary Details: Consumer No: A91503 Location: Tilak Nagar, Chembur, Mumbai-400089. No of Cylinders : 2 SV NO & Date :[protected]/8/1966 SV NO & Date(DBC):[protected]/4/1988 LPG A/C No: 371847 Issuing Company : BPCL

Dear Sir, on 5th March-2014, i have received a gas but till now i have not received subsidy amount against the purchase. My consumer no is[protected]. Name- Nikunja Sahoo. vill- Kanpur dist- Cuttack. Please help me on above mentioned topic to get back my subsidy amount. Regards.

I had submitted an application for transfer of my connection from secundrabad to jaipur during the month of Aug 2013 but BPLCL terminated my gas connection on the false ground of multiple connection instead of transfer to jaipur after a lapse of one year and eight month in Jan 2015. On being approached with BPCL through personal application, they didn't responded it after a period of two months

Dear Sir, I have complaint about Bharat gas home delivery service. My consumer no is 51306980, Dealer is Shahid Shankar Bharat gas agency, Shivaji park Chinchwad. I booked gas 12 days before, on 25/04/2015 the delivery boy brought the cylinder for delivery as per amount given on the slip Rs.640 I gave him, but he refused to take the amount and demanding extra money for delivery.Same situation is happened with my wife earlier he demanded extra money for delivery, when she refused to give he started quarrel. But this time also he talking rudely and asking more money for delivery. I refused to give extra money, he took back the cylinder without delivering it. This seams to be a serious issue, why we should pay extra money as it free home delivery. Please look into the matter seriously and help me to resolve the issue. Thank you, Guruprasad Dumale [protected]

I am having a domestic LPG connection of Bharat Gas with service provider ‘Mukta Gas Agency ’ Jankalyan Bhoomi Park Sez 2 shop no.5 Malad west-400095(Distributor's Code 110871). I booked my LPG cylinder on 14th April 2015 and we also got message that LPG cylinder was delivered on (ref booking[protected]. But despite of repetative reminder it is not being delivered till now. Bharat Gas claims to deliver the gas-cylinder to...

24th day of April, 2015.

From : Aparna Sen,
C/o. : Sri Sambhu Nath Pal,
252, G.T. Road, Kumarbagan,
Chatra, Serampore, Hooghly – 712 204
( West Bengal ).

To
The Territory Manager ( Indl),
LPG Business Unit,
Bharat Petroleum Corporation Ltd.
Bharat Bhavan, 2nd Floor,
Plot No. 31, Kit Scheme No. 118,
Prince Golam Mahammad Shah Road,
Near Dooradarshan Kendra,
Kolkata – 700 095.

Dear Sir,

Ref. No. LPG ID: 1 [protected].


I, Aparna Sen, residing at 252, G.T. Road, Kumarbagan, Chatra, Serampore, Hooghly – 712 204 ( West Bengal ), am a consumer holder bearing no. 18650 of M/s. Anand Gas Service ( Code : 112341 ), 87/1, G.T. Road ( West ), Serampore, Hooghly – 712 203 ( West Bengal ). My Aadhaar Card No. is[protected] already deposited for seeding into my LPG distributor on 11.02.2015. I booked on 15.03.2015 vide order no. 1165321 & cash memo no. 654846 which is already received on 23.03.2015 amounting of Rs. 646.50p., but not subsidy up till now. Please also request you to submit the above subsidy transferred into my Bank Account No.[protected] o[censored]nited Bank of India, Sheoraphully Branch, 9/2, Goswami Bagan Laane, Sheoraphully, Hooghly – 712 223 ( West Bengal ) & IFSC Code – UTBI0SHE218.

Sir, I beg to request to please do the needful about subsidy & oblige.

Thanking you.

Yours faithfully,


APARNA SEN.
Mobile No.[protected].
e-Mail ID : [protected]@gmail.com

I was transferred from Katihar to pusa Samastipur. I was in katihar having Indane LPG gas connection but in Pusa their is no Indane services, so I was submitted LPG bottles etc in Katihar and got Transfer voucher. This transfer voucher I was submitted in Pusa to Bharat gas Distributor, Maruti Enterprises Mahmadda two months back but till date the distributor replying me, I dont have LPG bottles to provide, what I can do in these situations, kindly do the needful to provide me LPG services. How long I live without kitchen establishment in this small city.

Hi...sir/Mdm My self Noor fathima my gas consumer num[protected]..) its regard to transfer in my son name (Mohammed shabeer.) i vie visited to Agency name Madam Enterprises in madiwala area agency given request..from last 3 month i dint reciveded gas after all ...when i asked y stil not procied .. all document want & ;amt ..2200/- ...m not get correct details just to transfer in my son name y amount that much ...& time wested stil not done...y deposit agen..please help my mobile num-[protected]

I am smt .suchitra chandrakant chawan wife of late.chandrakant kisan chavan hold an consumer id 2848 and subscription voucher no [protected]. My husband passed away few month ago and i live with my mom at mumbai. So i want transfer the gas subcsciption number to my nerest agency at mumbai. but i enquery about the procesure i found my id got blocked and second transfer the peper from my husband to my name and than they giving me transfer certificate.but last 6 days they pending my worked for unblocked.when i request her to help me bcoze m not live in pune yet and m not able to come over to agency for daily follow up than they told me dont care u r from mumbai or pune after argument passed 6 days but still my worked is due. Agency name is shahid shankar bharat gas agency krishna nager pune.pl help me priority basis and request to do one visit .thanking yours do the need ful

Hello, My name is Jayesh Patil and Bharatgas consumer no.is 63089850 I have not booked cylinder in last 4 months, hence my status is blocked and due to this I am not able to book cylinder. I visited my distributor's office and on their request I have re-submitted my bank details. And they informed me that status will be un-blocked in next 2 days. But even after more than a week status has not yet changed. I request you to unblock the...

Sir / mam,
Today i again visit at atwal gas service autherised dealer bharat gas service kapurthala (Punjab) . I visit many time in this office all time office staff say to me no new connection available now apply after 10 days. I revisit after 10 days same comment again. So i visit today a new comment is that no booklet stationery available and no alotment issue by bharat gas service of india. I need a connection of gas so please sub, it my complaint reagarding difficulties of open new connection. Plese send me detail of new connection charges. Please resolved my query as soon as possible

Sir, My name is Meena W/O Gunasekaran, having a connection with Pachaiamman Bhrath Gas Agency, Kattumanar Koil, Cuddalore Dt. under Consumar No.10329 This is a free connection, given by Tamilnadu Govt under SV no.[protected] dt.17.04.2008, where in it was wrongly mentioned J.MEENA, W/O JAYARAMAN. please rectify the mistake and do the necessary correction in your records under instruction to my Gas agency so that I can get it corrected. Thanking you, Yours truely G.MEENA

hi, I am facing issue with the delivery guy everytime he delivers. He asks for 50 Rs as delievry charge and is very arrogant and rude if I pay any less than that. There is no standard agreed rate for these delivery guys. When asked they say Agency never pay them on time and hence they take from us and agency refuses this allegation. It is very upsetting everytime to fight with them. My agency is Hindstan Gas Agency Disctributer Code :110813 Please help

Sir I have received your reply and really surprised to read that you have resolved the issue by assuring that proper training will be imparted in future. This clearly shows that you are not concerned about customers and protecting your revenue earner petrol pumps. It really pained me to find that instead of taking any action on ur ppdealer who has damaged my car, moreover he is offering me 500 Rs. Fuel to compensanate me to downgrade me like that I am living on his 500 Rs. From above I feel you are not going to resolve my problem and just defending ur dealer. Pl confirm per return mail action if any proposed by you otherwise I should go for litigation against dealer and your company in competent court of law. Regards YP Gupta Yp.[protected]@mediassistindia.com Sent from my iPad On Apr 22, 2015, at 11:55 AM, <[protected]@bpcl.com> <[protected]@bpcl.com> wrote: Reference No : 625978 Date : 22/04/2015 Dear Mr YASHPAUL GUPTA, Subject: Your Complaint No. 625978 dated 17/04/2015 Greetings from BPCL Customer Care ! We are pleased to inform you that your above complaint has been resolved as follows : Type of Complaint : Quality of Petrol/Diesel Description : ON 7.4.2015 IN MY MARUTI RITZ CAR FUEL PETROL AND STICKER OF PETROL INSTALLED ON FUEL TANK BUT YOUR ABOVE PETROL PUMP DEALER JAGGI FILLING STATION AMBALA FILLED DIESEL IN MY CAR TANK. THOUGH HE REMOVED THAT PETROL DIESEL MIX BUT MY 3 HOURS OF VALUABLE TIME WASTED. NO COMPLAINT BOOK WAS GIVEN. EVEN YOUR LOCAL LIASION OFFICER MR.NAVEEN KUMAR ON PHONE NO.[protected] NEVER PICKS UP THE PHONE. EVEN TODAY I AM TRYING BUT NOT PICKING. THEY EMPTIED MY ENTIRE TANK AND RETURNED MY CAR IN ALMOST VACANT TANK. I MAY BE INFORMED WHAT ACTION YOU INITIATE AGAINST PETROL PUMP FOR SUCH CARELESS ATTITUDE. I FEEL THERE IS SOME IMPACT OF THIS MIX ON MY CAR ENGINE WILL ALSO AFFECT ITS LIFE AND CAPACITY. I AM MOVING TO CONSUMER FORUM AND BEFORE THAT I WANT TO HEAR FROM YOU THE ACTION FRM YOU. Resolution : Dear Mr. Gupta..Kindly refer our telecon we had on the complaint lodged by you. Your feedback is very important to us for system improvement. We really appreciate it. Incident of wronly product fuelling was really unfortunate. We have taken up seriously with the dealer and their entire staff. We are regularly imparting training to the dealer/RO staff regarding the pump operations etc. But unfortunately incident occured with you. As discussed with you, we will further impress upon training/development of the pump staff so as to avoid such type of incident. In case your complaint has not been resolved to your satisfaction or you need some more information / clarifications on the subject, you may please call us on our toll free number with Complaint Number mentioned above. We value your continued association with Bharat Petroleum and assure you of our best attention & services at all times ! For future Interaction you can visit our Websitehttp://www.bharatpetroleum.com/bpclfeedback/feedbackdefault.aspx Thank you for contacting BPCL Customer Care

Dear sir/madam I am Rajesh i booked the LPG on[protected] . madam enterprises. maruthi nagar, bangalore.I have not recived my cylinder in time.consumer no 60385990. this is not first time, i am facing the problem for every time.and i never get cylinder in 7 days, recive for the 15 or 18 days. and distributor dealying the supply. i call the distributor point exectives sayas to today is comes, tomorow is comes.day byday says but no services, given the distributor takes over time. pls soloved problem.my no is [protected]

Today when i had gone to fill petrol as well as CNG in my car. It came to my notice that there is no management or queuing up of the cars separately for petrol and CNG. the petrol pump manager said there are some privileged class who are local villagers who should be served first. Also the kind of traffic blockage which takes place on the main road is due to this line. There are no cctv cameras installed for any untoward incident as i was telling the manager for queuing the cars the local villagers tried to bully me. When i asked the manager about cctve footage so as to give it to police he declines saying "bahut kharcha Hota hai Lagane me". I'm really surprised whether BPCL ever keeps track of safety features while allotting the license to run the pertrol pump. or is it just ram barose hindu hotel type. Also the CNG station has no attendent who can take charge nor do they have complaint register of MGL so one can register his complaint. It is high time that a petrol pump in the middle of the city is running without any security norms or flouting the security norms. Anil B Gaikwad Advocate [protected]

This is Mandeep Singh consumer of Bharat Gas ID 12880 Kartarpur distt. Jalandhar Punjab I want to complaint against Parmar gas Distributor of Bhartgas agency in Kartarpur distt. jalandhar punjab. This disributor is not supplying any gas to their customers. He is just delaying the supplies day by day and no services are given by him over a period of 4- 5 months. There is no hearing of any complaint filing against him. Please look into the matter do resolve the matter as soon as possible.My contact details are [protected]

I am Ranjit and I booked LPG on 11th April and today is 22nd April and till date I have not received my cylander. My consumber No is 9452. This is not happening first time every time i am facing this type of problem and I never get Cylander in 7 days. they take more than 15 days. Thanks Please do the needful as soon as possible Gas Agency name is Rathi Gas Agency, Faridabad, Sector[protected]. The phone number of agency are always busy and i am trying from last three days continuously.

Dear
Sir

I am rahul kumar sir mere mistake se mera connection nu opted out hoe ghae i am middle family i am not sumit on non subsidy not cylinder sir i am not ambani please sir mere connection opted in kare dae mane apne distubitor se khae toh unae kha yeh kaam hamre officer hi kar shakte please sir deepak agarwal ji mera connction opted in kar de nahi toh mere ghar ki mujhe maar dalege

Consumer no; 4746

Consumer no; kamlesh kumari

Distubitor code; 113520

Distubitor name ; sohna gas service

City ; sohna

Disstt; gurgaon

State; haryana

Name ; rahul kumar

Mobile nu; [protected]