Bharat Petroleum [BPCL] Complaints & Reviews

I, Bikash Krishna Chail, Kali Babu Street, Upper Bazar, Ranchi; a consumer of Bharatiya Gas Services; Bharat Gas Distributor, Shop no.-2, Ganga Ashram, Kutchery Road, Ranchi-1, Jharkhand; is having consumer no.-744643.I have submitted all the required details of my Aadhar card and Bank Account number to the said gas agency in order to get the subsidy through the Bank into my bank account and I've been told by the distributor that my Aadhar no. has been linked to my account. Apparently, although I have taken 3 cylinders including subsidy amount, i.e, on 2.2.2015, 2.3.2015 and 6.4.2015, no amount has been found to be deposited as yet.Morover I've been informed by the bank manager that due to some unknown reason my Aadhar no. is not linked to my account.As yet, I'm deprived of the rightful subsidy.

Hi, I have raised a complaint about cylinder delivery, I have book refill on[protected], and on[protected] it showed delivered, but till day cylinder delivery was not deliver to me. My complaint number- 585073. Their is no update on my complaint....

Respected sir/ madam. I am a consumer of Bharat gas at Huoozurpr Gramin Gas Vitrak Gas VILLAGE HUZOORPUR TEHSIL KAISERGANJ 271872 Murli. My consumer no is[protected] and my LPG Id is-1 [protected].an I am Create a LPG Online Cnsumer ID User Name bansi95 and then Due to wrong click on "opt out of subsidy option", It has been activated. I complaint against this thrice to the agency on which they replied it will get deactivated from 1stApril.2015.. But till date it has not happened.Now the agency is not accepting my adhaar card xerox and bank details also . Please help me on this & change my LPG connection to subsidy category

I am Ch. Ramesh Babu. My Cust no. CX11524241. Vide bill no. [protected] dt 6-3-2015 refill was delivered to me. Yesterday when we tried to fix regulator, it was not possible since the cylinder valve of different dimension is fit to the cylinder. On our complaint, the distributor deputed technician, who declared the cylinder is defective inview of improper valve fit to the cylinder and informed that he will arrange replacement. But, replacement of cylinder is not done till this second inspite of calling the distributor contact no.s several times. Due to non availablity of cooking gas we had to plan our food from hotel since yesterday. We request you to intervene and resolve the issue immdediatley without further delay.

My Bharat gas consumer no is 70001757, and distributor is Mahavir gas agency which is from Lokhandwala complex, Kandivali east mumbai 400101. As my consumer card has been fulled so I have applied for new consumer card for that gas agency have charged RS 50/- And I have asked for receipt of RS 50, then they have denied for receipt and told me your book is your receipt. Please confirm me is BPCL or distributor is not issue any receipts against the renewal of consumer book.

I do hereby submit the information as under to substantiate the subject stated above. 1. Name & address of the complainant : Rabindra Prasad Nanda, Advocate At-Bhatra, PO-Dhanupali, Pin-768005, Dist.-Sambalpur, Odisha M-[protected] 2. Consumer No. : 931 (Nine hundred Thirty One) 3. Subscription Voucher No. : [protected] dt.27.04.2004 [protected] dt.24.11.2004" 4. Address for Gas delivery : AMAL, New Colony Gobindtola, PO-Dhanupali-768005 Sambalpur, Odisha" 5. Name and address of the Gas Distributor : Jay Bharat Gas Agency, In front o[censored]CO Bank, RM’s Office Ainthapali Road, Sambalpur. 6. Complaints : : Inspite of complain about defects in the regulator Six months, the distributor neither sent his man to check it nor changed it when approached at his retail outlet on the pretext that there is no supply of regulator from the company and advised to purchase the same from outside. No home delivery since last One year still adding home delivery charges in the cash memo even if delivery is taken from his retail outlet. On demand of deduction of home delivery charges, threatens to take delivery from godown which is a far away from the town as if it is in the condition of supply for which the consumer is bound to pay. The money so extracted amounts to cheating the consumers and the state as neither VAT nor Income tax is paid for the same by the distributor." 7. Present position of my gas Booking : Booking No. & Date :[protected] dt.14.02.2015 On dialling the distributor denies to deliver and advises to take delivery from the retail outlet which I am reluctant to do so. The facts stated above is not only true with me but also most of the consumers under your distributor.

Dear Sir, I am a consumer of Bharat Gas.Recently I have transfer my connection to Chhatishgarh, Dealer name- GURUKRIPA BHARAT GAS GRAMIN VITRAK.Distributor Code-183888. I have booked a cylinder on dated 09.03.2015 Order no-2873. The distributor has collected from me Rs 750/- and delivered the LPG cylinder without any cash memo. When I ask for cash memo they informed taht their printer is not working. But when I check the same in online I found that the actual amount of LPG refil is Rs 633/- which showing in website. I enquired the same at Distributor office the office bearer told that the Distibutor owner has instructed that to collect Rs 750/- . They are also collecting the same from all the customer and never provide any cash memo to any one. I have also contacted owner of distributop mr Chandak but no satisfactory answer given by him. I also try to contact with officer of bharat gas mr Bhagel in his no [protected] many times but he has not picket the phone. Kindly look into this.

consumer no 49061 with Raka gas chinchvad pune Maharashtra mob no [protected] I have linked Adhar no with my bank account in march 2013 and I was getting l.p.g. subsidy till feb. 2015 .since march 2015 I am not getting same pl.take action . Deepak Narendra Korde

I had booked my refill on[protected] but the order was unilaterally cancelled by either the agent or by the BPCL itself. Again they themselves booked another booking on 1st April 2015 again that order also was cancelled by them without any reasons. In between I made two online complaints to BPCL and I just got one sms per complaint stating that " Our Officer will contact you Shortly" that shortly has never came even after 20 days. Now today I. On[protected] another order initiated and god only will know when the delivery could take place. The mobile number provided in the website of the Dealer never Answered irrespective of my efforts. The Dealer "Sree Balaji Agencies in Bangalore" is very rude and abrupt in answering. There must be some understanding with BPCL officers and this agent because the order cancelling business has happened in the past and the dealer is still continue to do the same and BPCL officers are encouraging the same. I must approach the consumer court to bring this joint customer punishing attitude by the agent with the help of BPCL officers. I think this is the high time the Govt must disinvest the PSU and handover the authority to private.

I am your customer and my distributor is M/S Sri Dhanwantary, Bharatgas Gramin Vitrak Balihanta. He is very cooperative. As i was out of station myconsumer no 56926581 was deactivated by you. I submited papers to activate on 06.02.2015.Today i understand it is still not activated by you people.Activate the same immidiately. i wish to change my mobile no. What i should do I wish to to book gas in future through internet i e E mail MY E mail Add [protected]@rediffmail.com I hope i will get reply

Respected mam/sir, this is to inform that we the consumers of naini Priyadarshani agency., are tired of getting the gas cylinder from many days. They give the date and posponed it for several days. A lots of mass are getting angry and especially the womans too have to wait for several days. The manager and other employees sell the gas at black market with getting higher prices. Opinion of the people are getting changed to someother company because of irregular distribution.

I have booked one Gas Cylinder on 28.03.2015 vide booking no.[protected] through messaging service. But sorry to inform you that, till date the same has not been delivered. My Gas Supply Agency is Daily Need Agency, Bank More, Katras Road, Dhanbad [JH] - 826004. My consumer Number is 9806 in the name of Babita Devi, address: Gandhinagar, Dhanbad. Gopal Prasad Sao Mob: [protected] email: [protected]@gmail.com

my consumer no. with bharat gas is 7892. my distributor is SHYAMA GAS AGENCY, Hooghly West Bengal. my booking date is[protected]. They have cleared till date upto 6-3-2015. yet i have not received my cylinder.The behaviour of the distributor is extremely insulting and they refuse to give any reason for the delay. infact they treat customers as if they are doing us a great favour. you can verify my statement by randomly calling any customer under this distributorship. i would also like to state that this kind of delay is not for the first time but a regular affair. this is a suburban area mainly consisting of economically backward people and shyama is the sole distributor over a large area. they take full advantage of the circumstance and even threatens to cancel our connection or asks us to find some other distributor. they are never available over the phone and customers have to wait in a long queue just to speak to them. I hope to find a remedy to my complaint at the earliest.

Respected sir, I would like to bring to your kind note, about the use of Domestic gas cylinder (Red Color) at road side hawkers instead o[censored]sing commercial one . I request you to lay the trap or do the surprise visit and catch the same culprit. All the details are given below. Do more 2-3 nos of domestic gas cylinder ( red Colors) are use for commercial purpose. They use this cylinder next to diesel generator. If any thing goes wrong or cylinder get blast it may lead to a major accident. Please take quick action.. Do not disclose my name, number or any identity. 1st Hawker: Address /place where hawkers use : Chand nagar Entry gate, next to kausa Qabarastan, Al javed Apartment, kausa -Mumbra. Dist thane. Pin 400612. Timing : 7.00 AM to 10:00 AM 5:00 PM to 12:30 AM Nature of business : Kabaab Pav, Halwa paratha and puri bhaji Person Name: Khalid and Asif 2nd Hawker: Address /place where hawkers use : Chand nagar Entry gate, next to kausa Qabarastan, Al javed Apartment, kausa -Mumbra. Dist thane. Pin 400612. Timing : 5:00 PM to 12:30 AM Nature of business: samosa making, jalebi making Person Name: Shaibaz

Dear Sir/Madam, My self avanish kumar tiwary. I transferred my connection from new delhi (shyamji gas agency . vasant kunj.) to muzaffarpur bihar. here I went to Jagbharati Gas agency. bhagwanpur and asked to do the procedure. I went on 29th march they called me on 5th april while 5th April was sunday again I went to the agency on 7th aprill and asked the same. I was shocked with their behaviour. They started shouting on me and just warned me and told me to come when stock will come and shouted on me to out from this office. This type of service Bharat gas provide to their customer.

DEAR SIR MADAM I M SHAKTI TAKIAR FROM NURMAHAL DISTT JALANDHAR PUNJABMY COOPY NO IS 62695645 AND MY MOBILE NO IS [protected] AND [protected] I HAVE BOOKED CYLINDER ON DATE 13.03.2015 AND THERE IS SHOW THAT I HAVE RECEIVED CYLINDER ON DATE 24.03.2015 BUT I DONT RECEIVED ANY CYLINDER .I VISIT AGAIN AND AGAIN TO AGENCY BUT THEY DIDNY GIVEN PROPER REPLY TO ME THEY SAID TO ME AGAIN BOOK THE CYLINDER SO I AGAIN BOOK IT . THEY DIDNT DELIVRING ANY CYLINDER . PLEASE HELP ME IN DELIVERING CYLINDER

Respected sir/ madam. I am a consumer of Bharat gas at Shakti Gas Service, 21 NAV ARPAN BLDG., AMBIKA NAGAR, M.G. ROAD 421202 My name is Sarita Siddharth Kathe. My consumer no is[protected] and my LPG Id is-1 [protected]. Due to wrong click on "opt out of subsidy option", It has been activated. I complaint against this thrice to the agency on which they replied it will get deactivated from 1stApril.2015.. But till date it has not happened.Now the agency is not accepting my adhaar card xerox and bank details also . Please help me on this & change my LPG connection to subsidy category again.

here, N G DHOLA, Customer number[protected], i will already talk to VIRAR breach manager . I want transfer connection VIRAR to MALAD breach but every time say ( after 1 week me hoga n all ), ONEMONTHS going on but still pending. (Problem -TV not allowed - Active SV is pending for transfer posting .) i request, please try as soon as possible

Dear Sir/Madam, Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . Consumer Name : S. ANANTHAKRISHNAN Consumer No: 47894883 LPG Id: 1 [protected] Mob- [protected] Distributor Name: SHRI SAIRAM BHARATGAS SERVICES Distributor Address: NO.25, WELCOME NAGAR PORUR 600116 Distributor Contact: [protected] I humbly request you kindly de-active by wrong booking OPT Scroll of Honour.

Dear Sir, hafizullah customer of Pratik gas services located at Palanpur North Gujarat, customer ID 66137831 had complained many times to distributor for taking more amount for a cylinder delivered at village( 40-50 rs extra) of the actual prize and is not providing cash memo to any of the customer of our village Bhagal to hide his miss deed, as the villagers are innocent he his betraying people here, and the same is practiced by other agencies providing services here, the same complaint is revealed to customer care, Complaint no:Hafizullah- 594247, Abdul Hamid- 594240, I request you to take immediate action to stop them looting poor and innocent villagers, Awaiting your prompt reply and action. Hafizullah [protected] Bhagal, jagana Ta. Planpur, Dist. Banaskantha North Gujarat.