Bharat Petroleum [BPCL] Complaints & Reviews

My self Shiva Kant Tiwari from Unnao, Uttar Pradesh -209861 . I have applied three time online LPG connection but distributor (Shiv Shakti Gas Service, Shukla Ganj, Unnao )says first time, They have no connection . and not release new connection and now he says online application form not accepted by him.in This mean time I apply for complain also but there are no any solution . all application form and complaint no are given below with date as 1. Waiting Id[protected] date 22/02/2015 no releasing connection by distributor . 2 Complaint Id 516379 date 03/03/2015 no action 2. Waiting Id[protected] date 08/03/2015 no releasing connection by distributor 3. Waiting Id[protected] date 11/04/2015 deny online form

Our consumer no. 12072 LPG Cylinder booked on 8/4/15 order no. 9300 and continue try to contact with OORJA AGENCE but no body received phone call. Also complain for help complain no. 617880 because Gas not available for cooking. Always we are facing this type of problem. So, please help us and shot out permanently as soon as possible. Thanks with regards, S N Ghatak [protected]

Hi, My Consumer Number is 5534 and agency name is Yamuna Gas Agency, Rajpur Chungi, Agra (U.P.). From quite some time, when i book the cylinder, i do not get the cylinder on my door step, when after visiting their office after 20 days, they tell us to collect the same from there itself and in a very rude manner. Kindly tell me is this the way you deal with your customers? Regards, Ankit Sengar

The customer service executive they never respond to calls. There are 4 contact numbers given but it is just for name sake. whenever you call either it is busy or ringing but no one respond. Every time same issue n it has crossed all its limits now. I am contacting them since half n hour continuously first it was giving busy tone n then all 4 numbers are ringing but no one is bothered enough to pick and answer our query... In all very bad service.

Dear Sir, Please deactivate non-subsidy mode so that I am booking gas through subsidy mode. When I went to distributor and ask them why I am not got subsidy amount to my bank account then they told that you already select opt for out of subsidy mistakenly. then I find what was my fault I am Select opt out of subsidy by mistakenly. So, I request you to deactivate non-subsidy mode as early as possible. With regards BHASKARARA RAO CONSUMER NO-25312

I have booked the cylinder on 13th March. We did not receive any response for that. We went directly to the agency to check and they asked us to book again. We did it again. Last Thursday 9th of April we went to the agency again and they responded that it will reach by Friday 10th of April. Till now we did not receive the gas. We are not having any alternate solution if in case gas cylinder was empty . Pls take immediate action on this. Consumer Number is 121

I have booked the cylinder on 13/02/2015 through mobile and its reference no:[protected]. I have complaint to the LPG grievence cell on 10/04/2015. But they are not properly respond. My connection details are given below: Distributor : Sini Agencies Name : S. Jagathamma Consumer Number : 4825 Last Cylinder received : December Please do the needful.

Dear Sir, My LPG Consumer No:[protected]. We have provided Aadhar Card Xerox to LPG distributor. I have linked my Aadhar card to my Bank Account, But still Aadhar card is not linked with LPG account since two months. I have received the booked cylinder in Non-susidy rate only. Please provide the reason of non-link of Aadhar No. Aadhar No:[protected] LPG consumer No:[protected] Regards A Mohan

Today on 12th Apr 2015 I got petrol for my bike from BP Indirapuram, Ghaziabad. I asked the guy to fill the tank completely. However, he fill the petrol for Rs. 200.14/- only and then when I reminded him to fill the tank completely, he continued to fill the tank. Thereafter he asked for Rs. 790/- . However, the meter was displaying Rs. 590/- only. When I told him it was 590/-, he said he had already reset the meter after 200.14 (which I highly doubt) and said that since he had fed Rs.200/- in the machine, the meter would be set to zero automatically, so I paid 790/- and left. But I have a doubt, if he had fed 200 in the machine initially how did the machine show me 200.14 and not stop filling after 200.00? Therefore, I want to see the complete transaction details of the petrol despersed at that time and the amount charged for the same. Further on asking for the bill for this transaction, they gave me a bill of Rs. 800/- instead of Rs. 790/- . I wonder why ? Details of Petrol Pump: B.P. Indirapuram, Aditya Mega City, Vaibhav Khand, Indirapuram, Ghaziabad. TIN : [protected] Book No. : 2 Cash Memo No.: 6858 Date: 12 April 2015 Time: 22:10:41 (Payment Made by Credit Card) .

name bharat chatwani id no 4416 dhuliyan sital gas murshidabad west bangel pin no 742202 ami gas pachina ainoto vabe ami 12 mase 12ta gas pai kintu 1 yers 9ta peyechi amar last boking date 29/03/2015 kintu ami akhon projonto gas pachina amader ke 48 hors modhe peajabar kotha rulls regolesn anujai

Dear Sir, Consumer No: Pramod Kumar Paleri. Bharath Gas Consumer No: 20737. Name of the Gas agency: SRI KRISHNA GAS AGENCY. Distributor Code : 100435. Address: No. 8, Kasi Viswanatha Temple Road, Opp. Balaji Theater, Vivek Nagar, Bangalore - 560 047. I had booked for Bharathgas refill on 25/03/2015 and the refill booking no was[protected].I have received a message on my mobile from DM-BPCLMS on 01/04/2015 that my LPG cylinder was supplied on 30/03/2015 which was not happened on that date. I contacted personally to my gas agency on 07/03/2015 and simply they have issued a Tax invoice and told me to collect the cylinder from the transit area at the roadside at Austin town and i collected my cylinder on 07/04/2015. When i reach my home i found that the cylinder supplied was under 2015 batch 1 out of 12 according to the tax invoice.In this i have lost my eligible cylinder supply under last financial year. I request you to please investigate this matter and do the needful. Thanks & Regards Pramod Kumar Paleri

Dear sir, /madam We are not received subsidy my wright A/C No. [protected] My Name Radeshyam Rathore my Consumer No.44172363 Adhaar No.[protected] Distributor No.118466 Vinay gas agency Pithampur set.No.1 Disst.Dhar (M.P.) Dear sir, P/l help me our subsidy transfer another A/c No.xxxxxxx9392 please refund my subsidy amount my wright A/c Regards Radeshyam Rathore Mo:[protected] Mail:[protected]@gmail.com

Consumer No. 66308910. Order date :[protected], Order No.: 5874. This order is not delivered yet but they have marked on the portal that cylinder is delivered. Many times and since long time I am trying to get refilled cylinder but they cancelled my order and after complaint they marked delivered instead of cancel. Distributor JAI HARSH BAHUGUNA GAS AGENCY, Noida- 201301. Pl. look into the matter so that I can get refilled cylinder at my home as I have to buy from market at high price.

consumer name and no.Rakesh kumar con. no- cg-9110 I have fill the form 2 for subsidiarry to link my bank acccount no on date 31st march till now it didnot link with my account they make pretends all the time. pls consider my issue. Distributors code cc431875, city gas service, 22, cross road champa nivas sidhgora po- agrico city jamshedpur state jharkhand Regards Rakesh kumar [protected]@gmail.com mob-[protected]

I, Dr. Rubina K. Baithalu, having Bharat Gas connection, Karnal but facing a huge problem regarding recieve of Gas cylinder. This Gas Local agency is not able deliver the Gas cylinder even after 10 days of booking and on asking about the problems, agency persons showing very irresponsible and careless attitude towards consumer complaint. So keeping in view all these problems faced by consumer, i, personally appeal that strict action must be taken to solve problems faced by consumers. Thanking you

Consumer No 36246 I received my refill cylinder via OR NO 790. The delivery boy demanded a Rs 30 tip. When I said it is not mentioned in the bill, so please get it mentioned in the bill and I will pay delivery charges ! He counter that by saying, it is also not mentioned that it is a free service, so better pay or else I will not deliver your cylinder and you can go to the distributor and pick it up yourself! When I refused saying 'please get it included in the bill and I will pay', he threatened me with non-delivery of refill from the next time! All this when he had left the refill cylinder on the ground floor with the security and not even brought it up to the 3rd floor in the elevator! Please ensure that the delivery/ service charge is mentioned in the bill! If not please ensure that your delivery boys do not threaten and demand a delivery charge! You expect us to give up subsidy, but first please make your refill booking and delivery a stress free process! If you can't have delivery boys not behaving properly then why should I give up susbsidy??

Since last 4 months i am trying to change may father's name (S Hanumanta) to my Mother's name (Leela Sabanna Medigiri). My Consumer No is: 51093475. as My Father Has been late at 3/09/2011 so we enable to link our adhar card for further registration. So i want to change the name of my father to my mother. and we enable to get gas cylender battla. so please i request you do complete this process at your end. Our Old Consumer No: 7817 thanking you, [protected]@gmail.com

Respected sir/ madam. I am a consumer of Bharat gas my agency chitra gas service noida uttar pradesh My consumer no is- 44755 an I am Create a LPG Online Cnsumer ID User Name mnkumar and then Due to wrong click on "opt out of subsidy option", It has been activated. I complaint against this thrice to the agency on which they replied it will get deactivated from 1stApril.2015.. But till date it has not happened.Now the agency is not accepting my adhaar card xerox and bank details also . Please help me on this & change...

Sir... the officers out here in Shyambazar are harassing customers... I booked my gas on 26th March... but they cancelled it saying that all bookings before 1st April has been cancelled... n they rebooked it on 2nd April... everyday when I come.. they say me to come on next day.. now they say I'll get my cylinder after 12 days... today is 10th April... sir we r buying food since last 4 days... when will I be cured of this problem... why is. bharatgas harassing its customers...??? I'm an old customer of this company!!! Isn't there any rules?? sir for how many days will we have to buy food.

Dear sir/mam, the bharat gas agency(Sheetal gas agency)in our town(Dhulian, mushidabad.west bengal) are not being able to deliver gas on time.We are being asked to pay extra money(black money) to get it.there is no fixed dealer of this agency.we are just rotating from one person to another(shyamal jha, ramesh memani, arup rai, mr.jadav, mr.chandi, mr.bappa etc.)we the comman man are ignored and are facing many problems.as per the rules, we should get cylinder within 48 hours, but we are not getting it.they are doing this fraud practises under their supplier in durgapur. Hope you may take serious action against it. Yours faithfully Bharat chatwani