Bharat Petroleum [BPCL] Complaints & Reviews

Gas cylinder not delivered
Booking 19 June 2022 4 day passed but refil cylinder not received till now

Today at 07:35 PM, I had taken petrol at BHARAT PETROLEUM petrol pump at ELITE petrol service Near US CONSULATE at Chennai. The attendant did not accept payment from UPI and informed give Hard cash. I informed Manager Mr Mahesh then also I had to pay Cash Rs 350. After petrol refill I approached for air but the attendant informed that here only 04 wheelers vehicles air will ve filled . There was no such board put there and even after requesting...

A sum of Rs 4.31 is deducted as a DOM surcharge/tips/rate diff debited from my account on 22/06/2022. It is unjust to the customer how an amount is being deducted easily from the customer account without informing. This type of deduction is just like cheating the customer.

Bharat Petroleum [BPCL] — Amount deducted from GPay, and yet cylinder is not booked

Consumer no.90218226
My amount has been debited of amount 1006 on gpay on 22/06/2022. Yet the refill cylinder booking wasn't confirmed nor i received any msg of confirmation of amount received. Plz refund my money.

Ref Transaction no[protected]

DEVI VYSHNAVI FILLING STATION balabhadrapuram staf[censored]nnecessary words to costumer. Very time full petrol unquality and full amount debited costumer but bunk not fill petrol . please action to petrol bunk

To
Bharat petroleum corporation limited
Distributor name shai gas agency 144244
etawha uttar Pradesh 206001
name Manju devi
mobile.[protected]

subject- UNDER WEIGHT GAS CYLINDER DELIVERY
Dear Sir, In the gas agency running in Sai Gas Agency, work is being given in the cylinder from 3 to 4 kg.
Cunsumer No.__70113349 M/s __sai gas agency bharat Gas
At the time of delivery, this cylinder weighed 27kG
2-Now when this cylinder(The cylinder referred above) finished and became empty, my wife said that this cylinder's Gas finished in 24days about 6days earlier. 3--I doubted that if cylinder was really empty or not. So I weighed it and found that the cylinder was quite heavy. So I again attached with oven, but it did not work.
4--I weighed this cylinder and was surprised to observe that it is weighing 3kg
5--We usually weigh the cylinder at the time of delivery, so there was no doubt about the gas supplier.
6--We do not care about difference of 3kg
7-- I presume that the blunder mistake has happened at the time of marking of the weight on the cylinder.
8-- This has caused the loss to customer for reason of filling less gas in this cylinder due wrong marking of weight of cylinder i.e. 3kg each time "this" cylinder was supplied to different customers as it caused to m. 9--Always extra money is taken. And yet the gas is less in the cylinder
10--Sir, out of the amount we have in the agency, we have to pay more than 150 rupees. If we do not pay the extra amount, then the cylinder is not given.
Sir please take action on agency and solve our complaint.
Manju devi

They have created a website link with all fake Banhart gas agency and took 3500 rs a new gas connection.

I'd visited one of the petrol and cng pump situated in haridwar and these guys were creating chaos over there. I was with my family and when we had raised complaint, instead of solving the problem, they had started misbehaving with us even with my mother which was unacceptable (as they had passed some abusive comments)

Dear Sir,

I booked a cylinder at Bharat gas and paid in advance via Paytm on 14th June 2022. However, The cylinder not delivered yet and today is 20th June. When I checked with Distributor Krishna agency at Mathura on phone number [protected]. That person is giving lame excuses and shouting. He misbehaved with me while checking the status.
Representative of a department should behave properly with customers. I wanted to request you please put my request on priority and get delivered my cylinder.

Please look into this matter asap.

Yours
Love Gaur

Hi,
I have using Bharat Gas (Bhiwandi Gas Services) since 3 years. It was absolutely fine but yesterday while tried to book the cylinder suddenly came to know that "account is blocked "!!
Connection numbers is 88977852, in name of Chirag Ganguli [protected] alternatively [protected].
Need urgent solutions to avoid such unnecessary custom harassment.

Gas booked on 16/6/2022.Cash memo 83638 generated for booing 77395.Cylinder delivery is not done today upto 6 pm. No response of phone cal from Sree padmanabha gas agency. Kanimangalam; Thrissur. So Reached there directly.. Enquired about delay of cylinder delivery.front office staff replied happened because of vehicle non_availability.Next day is holiday. I hope it will be done on Monday.(if i have luck)

The staff behaviour is very bad. Don't have sense how to behave with customer. always show there rudeness and bulling them.

Transport Nagar Ganga petrol pump Bharat petroleum BPCL voucher not accepted employees

I bought diesel from honda petrol pump, narmada road, Jabalpur,
my car fuel tank capacity is 55 liters and I had approx. 19 liters of diesel in car but they filled 42 liters, I want to complain to inspect that pump, is they are measuring right or their machines are tempered

We have faced this issue multiple times: the cash memo gets generated, we receive the message but the cylinder gets delivered much later. This time it happened again and hence lodged a complaint. Immediately the next day, despite being a Sunday the cylinder got delivered. But the point is why is this happening? Had lodged a complaint once again but it got automatically resolved!! Need to know why this is happening.

Dated 16th June 2022, swaraj agencies, mouja tamboli maharashtra, asked for basic customer facility (toilet) for medical patient. Staff said some maintenance work is going on and alternate facility was made behind the petrol pump, but it was not cleaned and hygienic.

I find unethical staff ., No sense to talk with the customer..service zero .. employee named MANU talked in a very bad language ., He talked in a bad way to me ., I want an apology asap.

The Bharat petroleum which is in karapakkam, Chennai is not accepting cards and UPI system in peak times and night time... The always say it's not working

Most worst baharath petrol pump in krishnagiri district . ... In chennai high way only near bharath cbsc school .. .. Here using paytm translation but after 6 pm clk cant accept here and one more thing that petrolium staffs behaviour worst ... ...

Stort last 3 months i filled petrol here only for my bike . I have complet my work from hospital near 9:45 pm i dont have petrol in bike and dont have ready case ', then my bike petrol dried then i walk with my bike krishnagiri to batgur then i filled . Really am hurted for this petrol pump

[protected]

मेरा वाहन MP28CB6794 है जो डीजल से संचालित वाहन है मैं दिनांक ०६/०६/२०२१ को पवार पेट्रोल पंप खजरी रोड छिंदवाड़ा में अपनी कार में डीजल लेने गया था और मेरे द्वारा कर्मचारी को बताया गया की डीजल डालना है लेकिन कर्मचारी द्वारा बिना मुझसे सहमति लिए मेरे वाहन में पेट्रोल डाल दिया जब मैंने उसे रोका और बताया की मैंने डीजल डालने के लिए कहा था लेकिन फिर भी आप पेट्रोल क्यों डाल रहे हो तब तक कर्मचारी लगभग 4 लीटर पेट्रोल मेरे वाहन में डाल चूका था जिसकी शिकायत मैंने पेट्रोल पम्प के मालिक से भी किया लेकिन पेरोल पम्प संचालक से कहाँ गया की आपने जो पेट्रोल डाले है उसे निकलकर मुझे डीजल दीजिये उसके द्वारा कहा गया की इससे आपके वाहन में कुछ खराबी नहीं होगी पेट्रोल पम्प द्वारा इसके बाद पेट्रोल को नहीं निकाला गया और 2364 /* रुपये का डीजल भी डाल दिया जिसका मैंने फ़ोन पे द्वारा पेमेंट भी किया जिसका रिसीव नंबर T2206060908312449383741 दिनांक 06 /06 /2021 समय सुबह ९ बजकर ८ मिनट पर किया इसके कहने के अनुसार मेरा पुत्र और पुत्री जो जिला नर्सिंगपूर विभागीय मीटिंग में जा रहे थे लेकिन रास्ते में वाहन कुछ दूर चलने उपरांत बंद हो गया जिसकी शिकायत मेरे बेटा एवं बेटी द्वारा पेट्रोल पम्प संचालक किया गया और कहा गया की आपने कहा था की पेट्रोल निकलना जरुरी नहीं है आपकी गाड़ी को कुछ नहीं होगा लेकिन हमारी गाड़ी रास्ते में ख़राब हो गयी अब इसकी भरपाई कौन करेगा तो पेट्रोल पम्प संचालक द्वारा गलती स्वीकार ना करते हुए उल्टा हमें कहा गया की तुम्हे जो बनता है कर लो तुम्हे जहा भी शिकायत करना हो कर दो पेट्रोल पम्प के कर्मचारी की गलती के कारण मेरे बेटी शाश्कीय मीटिंग अटेंड नहीं कर पायी एवं रास्ते में वाहन बंद होने कारण बहुत दिक्कत का सामना करना पड़ा एवं मेरा वाहन के इंजन की खराबी के कारण लगभग 60 हजार रुपये का नुकशान हुआ है और मुझे मानसिक प्रताड़ना का भी सामना करना पड़ा है पवार पेट्रोल पम्प के संचालक पर कठोर कार्यवाही कर अवगत कराने की कृपा करे
शिकायतकर्ता = कैलाश भलावी
पता - शीतल कॉलोनी खजरी रोड छिंदवाड़ा
मोबाइल नंबर = [protected], [protected]