Bharat Petroleum [BPCL] Complaints & Reviews

Hello, Here's my complaint against the gas agency "Lvn Bharat Gas", located at Hsr layout, bangalore. ph nos: +[protected], +(91)-[protected] This is my consumer no: 54384570 I am aa single cylinder user and stay at a place where power outages are very common. I am out of gas since a month and have been struggling to reach out to these people but it's really frustrating. When I made the booking, i was told that the last clearning was until some 3-4 days ago. So I waited for that time and it took me a whole week to reach them. After that, i was told that i have not updated my bank details, so went and updated it. It's been 10 days since then. Half of the time, their phones are engaged, the other half, they wont pick. So I have personally visited the office some 5-6 times. Every time, they'll say tomorrow and it has still not come. This is seriously OUTRAGIOUS and UNACCEPTABLE !!! Pls help me with these bullies !!

sir I have submitted my aadhaar card to bank on 24/11/2014 and confirm that the aadhar have linked successfully in my account. but no subsidy provided by your end to my account till today. i have contacted to gas agency where they have feed data inappropriately. they are not responding my complaint as well as insulted me. That, I have made following complaints to my bank. complaint no. 506059 dt. 03/03/2015 complaint no. 514576 dt. 07/03/2015 That, I have contacted my bank again, where they have confirmed me about my aadhaar linked with my savings account. That, I want my subsidy to my account as soon as possible by your end. That, your gas agency owner don't want to take any action and want to avoid his responsibility. he refused to help me and say go to your bank. please help me i have uploaded my aadhaar and bank passbook. Gas connection no, 16983 Amar chand Jain [protected] Agra

Sir, I am umed singh. I am a consumer of bharat gas distributor, mehar gas service rohtak my consumer number is 51929103 and the distributor's code is 117652. I am facing problem regarding the delivery of cylinder I booked cylinder through my registered phone no. Which is [protected] but i did not receive any message regarding my booking instead they send a order cancellation message for that so I booked the cylinder again and again they...

We are submitted form no. 1 with aadhar card copy to my bank, and also have submitted form no. 2 to my lpg distributor with aadhar card copy. But my ctc status on gas company website shows aadhaar linking status in bank (As per npci) (Not submitted) complaing to bank they replied that my aadhar is already linked to my bank account. But why it is not updated in npci database. My bank details : name : bank name-state bank of hydrabad Bank account no-[protected] Ifsc cod-sbhy0020786 Branch cod-20786 My bpcl consumer no-29061 Consumer id-1 [protected] Aadhar np[protected] Mangesh gas agnecie, aurangabad maharashtra

Dear Officer,

This is for your kind attention that the behaviour of the staff of Anil Gas Service [Rewari] Haryana is very bad, even they use abusive language during the enquiry by a customer & not providing the delivery in proper weight even they argue with the housewives. Kindly help the consumers.

Regards,

Harish Bhardwaj
Sector-4, Rewari
Haryana-123401

Phone-[protected]

With due respect, Consumer Name is Pravenn Kumar with Consumer No. 53685441. I had booked cylinder from Oorja Agencies (SAP CODE: 149058), Mithapur CHowk, Badarpur New Delhi. Delivery takes almost 20 to 25days from last two booking, whereas I receive the message for delivery of my LPG cylinder in 5day. This is cheating from Agency end as they close the delivery call in 5days and whereas they took almost 3-4 week time in deivery. So i hereby urge to take strict action against the discriminants. Also staff in the agency dont have any proper identification card so they behave very harshly and rudely to us. So request you to kindly look fter this matter seriously else we need to book a case against them for irrational behaviour toward the consumer/customers.

I requested for refill cylinder on 16 Feb 2015. It has been more than 20 days but cylinder is not delivered. I tried to raise complain, but it seems you are not registering complains. This is disgusting.Please arrange to make urgent delivery of cylinder. My consumer number[protected]. Thanks for your help.

My Bharat Gas account was blocked and I submitted the form for reactivation as per process on February 20, 2015. Till date my account is inactive and I am unable to book a refill cylinder. I have visited the distributor (Natraj Gas in Kothrud Pune) numerous times and all they say is to check the status after few days without any time lines. Consumer No. 54156 Name: Abhinav Toorray Distributor: Natraj Gas, Kothrud, Pune Connection Type: Domestic

K. Sankar Consumer No.12519 SVN 11, Sreevaraham, Trivandrum-8 I am a consumer of BPCL & have booked for a new refill at M/s Sandhya Gas Service (Consumer No. 12519), Tvm on 7.2.15 as per booking No. 398047. While delivering the cylinder on 22.2.15, the delivery boy asked me to pay Rs.628/-(towards to cost of new refill) + Rs. 40/-(towards delivery charges). My house is situated just 150 mtrs from the delivery point. Usually...

Dear Sir, I want to chnage my gas owner name at present it was register on late shanti dev sharma. i want to change in my name laxmi devi sharma w/o Late shanti dev sharma, I had done many form submit for this & many complain but no resolution i get, now i check my status so it show blocked .& no people in agency was ready to resolve the issue, registered mob no -[protected].connection number -27049. and i submit all related document for this like Death certificate, relation certificate & court Affidavit) please check & resolve my this problem..name change application was submitted through shri shiv gas agency sikar Rajasthan before two years ago but name change and booking cylinder is not delivery since last 2 months.

sir, i am syed mukhtar a consumer of bharat gas asked you to register a complaint against ANAND GAS SERVICE, BADARPUR who is supplying the cylinders after 10 to 20 days of booking. and also sometimes dealing in BAD LANGUAGE. TAKE STRICT ACTION AGAINST MY COMPLAINT. i have booked my cylinders on 23/2/15 with booking no.[protected] and yet now i have not received they are just saying your cylinders will be delivered within 2 days but they don't. PLEASE TAKE STRICT ACTION OR ELSE TELL ME A METHOD TO CHANGE MY LPG GAS COMPANY.

I had booked my gas cylender on 22/02/2015 by mobile phone which booing no is[protected] but i had not received gas cylender on enquiry on anand gas service, 379/b, near gurudwara main mathura road, badarpur, new delhi - 110044 they said you had not submitted bank details submit these bank details first then only you will get.

After submitting these details still we are not getting gas cylender instead we had done new booking again which refrence number[protected] dated - 05/03/2015 on again and again enquiry they are not giving us cylender.


Note : at the time of purchasing cylender i was giving bank details but thatime they said thise are not necessary now they are making torbule to me as my cylender is finnissed on 21st feb. Only.

Thanking you

Your faithfully

Taniya singh
Gas agencies code no. - aa66703439
B-116/2, mohan baba nagar
Tajpur extension, badarpur
New delhi - 110044

My name narender kumar and my consumer No k7306 and I am consumer of bhatat gas khurjaa Ac521858agensy.iam not deliver gas cylinder. Manager parmod kumar trasfer kara lo. Ham Nahi chate ki hamara gas ka trasfer ho hame Gas khurja se hi mele. Mera home khurja me hai.

I have booked my gas in the month of Feb 1st week through online booking. Still I did not receive my gas. I had call to gautam enterprises 8 to 10 times to get the status of it and every time they said it will deliver to your address next day. I dont know what is wrong with them. They commit and did not delivery LPG gas. This my humble request to take action on it. here is my other detail My consumer no. 29576 Booking Ref No.[protected] Bharat...

Dear Sir, I want to chnage my gas owner name at present it was register on late shanti dev sharma. i want to change in my name laxmi devi sharma w/o Late shanti dev sharma, I had done many form submit for this & many complain but no resolution i get, now i check my status so it show blocked .& no people in agency was ready to resolve the issue, registered mob no -[protected].connection number -27049. and i submit all related document for this like Death certificate, relation certificate & court Affidavit) please check & resolve my this problem..name change application was submitted through shri shiv gas agency sikar Rajasthan before two years ago but name change and booking cylinder is not delivery since last 2 months.|

Sir, I have booked for re-fill gas cylinder on 09/01/2015. I very sorry to note even after two months I have not get the re-fill gas cylinder. So kindly take up the matter at your and solve my problem at your earliest My consumer details given below Name: Gokuldas K, Gokulam, Meppayil, Vatakara Consumer No 19368 SV No & Dt[protected]/04/2010 Distributor Sreekish Gas Agency, Code 621719 Vatakara, Kozhikode Dt, Kerala

I have booked a cylinder rerefill on 30/1/2015 with order no.1275852. My consumer no. is 924 at SREEKISH GAS AGENCY, VADAKARA, KOZHIKODE, KERALA. Even after 34 days I did not get my cylinder.Please give me the address of the Officer in charge of Bharathgas in Kerala.

Hi, I am a customer of Bharat gas(MAG GAS Agencies, Bharat Gas Distributor, 133-A, North Car Street, Vallioor-627117, Ph no:[protected], [protected]). I registered for second cylinder(DBC) in Jan2015 through online.I got computer generated reply which showed “my request id:1349725 and meet the distributor.But I was told to fill the “KYC FORM””(What is the use of computerized process?). OK.I did that.I waited for more than a couple of weeks to get reply.No way.So I went on 3/3/2015.The manager insisted me to buy goods along with the DBC which cost totally Rs.4500.I asked”Is there any way to get DBC without goods?”She said “there is no way.If you want you come in April and we will negotiate .”(I have waited for about 3hours to get nothing.)She also replied that the Bharat gas company is forcing us to sell product.Is this true?If it is true, why are you putting the notice board which says “NO COMPELTION TO BUY GOODS”(This is in English.What would the people who don’t know English?).I got replied that” that is just for eye wash otherwise why do they (Bharat Gas Company)put product in their name and telling us to sell .”I realised there is no use of talking.So I am requesting you to consider my complaint and let her provide DBC.My consumer no:64302194. P.S:I am not the only one worrying about this kind of dealing.Most of them.PLEASE DO SOMETHING TO VANISH THE CORRUPTION. 1)Name transfer :Asking money from Rs. 500. 2)New connection:Rs.Rs.8500(compulsory buying goods). 3)DBC :Rs.4500(with goods) 4)We are forced to pay extra Rs.40 other than the bill for a cylinder when the cylinder is delivered. I hope you will resolve the problem. I can send more complaint letters from our neighbours and friends about the agencies if you need. THANKS and REGARDS, Kavitha.R.V.

Dear Sirs, My consumer Number is 62664431. I have booked a cylinder for refilling on 28th Feb 2015. Since the above agency never do door deliver I went to his shop today to get delivery, but he says the stock is finished and your booking stands cancelled!!. He charges Rs. 30-40 extra from every consumer. This despite the fact he never gives door delivery and we have to spend extra in bringing filled cylinder home. We are fed up with this agency. Kindly do something about it and ensure that I get my booked cylinder at my home. I have tried your phone number, but nobody picks up phone. So is my gas agency, they too never answer the phone calls. Have you all got some training from Bharat Gas to deal with customer complaints and advised you not to pick up phones, perhaps the best way to deal with consumer complaints. What for you are paying commission to your agencies if they cannot discharge their responsibilities? If situation remains same, I will have to take up the matter with Oil Ministry and also highlight the atrocities of your gas agency through newspapers and other social media. I need an answer as to why your agencies are behaving like this treating the consumers like dogs!! What do you mean by category? what I should opt here? there is no category as 'domestic gas service'. and you need me to select a category. Some drunken fellow has created this site for you.

I am residential of ashok nagar.I am taking cylinder from bharat gas Dhruv Lpg Distributor in New Ashok Nagar. they are not giving cylinder last 1 week.They didn't pick the call also.please take some action urgent basis. Thanks & Regards Navneet Kumar Singh [protected]