Bharat Petroleum [BPCL] Complaints & Reviews

I am a Bharat Gas Consumer. The details are given below :- Name : Ramesh Tukaram Kale My consumer No. : 6500 My Mobile No. : [protected] Distributor's Name : Kohli Gas Service, Dehu Road, Pune- 412101 My Email : [protected]@gmail.com I have received filled Gas Cylinder on 16th Feb 2015 & paid full amount of Rs. 652/- as per commercial rate. However, the subsidy amount has not been deposited in my Bank Account till date. My Mobile No., Adhar Card No. & Bank Account No. etc. already registered with Gas Agency as well as State Bank of India, Dehu Road Branch. Please do the needful.

I am suresh my gas consumer no is 20588 lpg id is[protected]. my Aadhaar no is[protected] and it has been linked to lpg id on 23-12-14.still now 04-03-15 I had not received any subsidy amount to my iob a/c.last 28-02-15 . I have received the gas cylinder for this also I had not received any subsidy. mobile no [protected] Email suresh.[protected]@gmail.com

I Habib khan, am a LPG consumer of your organization.I have filled on dated 23/12/2014 NON AADHAR cash Transfer mandate form '4' if I have a AADHAR card.But till date I have no receive any amount from BHARAT GAS.My Distributor name is KITCHEN CARE Code--146225.So I request you please help me from this harassment and take necessary action as early as possible. My relevent information given below:-- HABIB KHAN Cons no[protected] DGCC NO[protected] CONTACT NO-[protected]

With reference to my consumer no 42177 with your dealear M/s Jalore Gas Agencies Dist Jalore. Rajasthan. I like to inform you that i have received the cyliender on dt 02/02/2015 they have not given the receipt and taken cash from us Rs 625.00. I have call to your dealear but they have not given any proper reply. In that i have not received any subsidiary from you side i have submitted all the proof to your dealear. I am giving my all the detail to you detail given below: LPG ID no[protected] Bank : State Bank of Bikanere and Jaipur Branch : Bagra ( Rajasthan ) A/c no [protected] IFSC Code : SBBJ0010323 MICR Code :[protected] Please look in to this matter seriously. Thanking you, Regards. Jamatraj Deepchandji Jain P.O Sarat. ( Amarsar ) Dist Jalore. Ph [protected]

Dear SIr, I want to chnage my gas owner name at present it was register on late Amar singh Name, i want to change in my name Ajay Kumar S/o Late Amar singh, I had done many form submit for this & many complain but no resolution i get, now i check my status so it show blocked .& no people in agency was ready to resolve the issue .comp no-505303, registered mob no -[protected].connection number -34322. and i submit all related document for this like Death certificate, relation certificate & court Affidavit) o please check & resolve my issue ASAP.

My Name is Krishan Singh and my Customer Book No-3133 and i am customer of Kaushik gas agency, arvind enclave, nangloi, delhi-41. dear sir, i am inform you that my booking cylinder was not come my home town address last 18 months. i am always arrange my cylinder with going to Mundka godam every time i am booking cylinder but not come my address i am many complaints of kaushik gas agency but not any action of my complaints. so please solve my problem urgently. Thanks My Contact No is [protected] and my email id is [protected]@gmail.com

I have booking number[protected] in Delhi done on 14th Feb. I didn't get delivery till 04 March. I am trying to contact customer care on [protected], this number is never connecting. Been trying for more than 3 hours on 04th March. I tried other customer complaints number, no number connects or it says that the number doesn't exist. The distributor is Gautam enterprises, Dilshad Garden, shahdara, Delhi. They never pick up number. they changed number but it's not updated anywhere. New number recieved is [protected], but no one picks up. They held up landline[protected], so it never connects. How is anyone supposed to contact and follow up on their bookings??? There is no way to contact. All information given is wrong on the website and everywhere. I haven't received gas since 14th Feb. When I again went to IVR for follow up it said the booking has been cleared till 24th Feb?? How?? I never received any gas?? The distributor is a cheat, they sell gas to others. My new booking number is[protected]

Ref: Order No. = 1119433 Dated:[protected] Complaint No.:507065 Dear All Concerned, We booked for our refill-cylinder on 27th Feb'2015 vide order no. = 1119433. Deliveryman came to our home on 03rd of March'2015. He was Over-Charging from the amount what exactly was mentioned on the slip. He was asking for Rs. 650.00 from my wife while the slip had Rs. 636 printed therein which my wife refused to pay him. Secondly my wife also asked this man to weigh the cylinder on our digital weighing machine. My wife found that the cylinder had 200g less gas and was underweight which was also not acceptable to her. In result of that this deliveryman (named somewhat Munderlal or Sunderlal) rudely behaved to her and threaten my wife that he was taking the cylinder back and she would not get home refill deliveries of her cylinders from now and onwards (in future too).. You would now have to collect your deliveries from Gas Distributer's Godown only. Sir, we request you to please take an appropriate action on this man at your earliest and we should have our cylinder delivered at our home as soon as possible. This man should apologise of his deed and action in front of my wife. We shall appreciate your earliest action in the subject matter Thanks & Regards Jameel Ahmed 607, Sayyed Wali Gali, Lalaganj, Bharatpur Gate, Mathura-281001 (U.P) Cell No: [protected] Our Gas Connection Details as under: LPG ID: 1 [protected] Consumer Number: 57567168 Consumer Name: MR. JAMEEL AHMED Aadhaar Number:[protected] Distributor Code: 118956 Distributor Name: DEEP GAS SERVICE

Consumer No. SKG747 Refill Booking No.[protected] Booking Date: 20/1/15 Agency: M/s. Sree Krishna Gas Service. 237, G.T. Road, Belur, P.S. Bally. Dist: Howrah-711202. Ph. No.[protected]/6899. The refill has not been delivered till date (04/03/2015). The agency personnel are extremely inefficient and rude. Calls are not received before 12 noon. They kept telling me the delivery will take place the same day. And last time they hung up on me. The call centre complaint forum is not working. They keep asking me to call back every half an hour. The regional offices are not receiving the call either.

Hi All,
hope you are doing good.
I booked online Bharat gas connection on 09-Feb-2015 with application(Waiting no.[protected] and I submitted complete application form with complete documents(Application form, bank statement, Pan card copy, Rent agreement, Electricity bill, Aadhar card copies) on 21-Feb-2015 to area distributor Dhruv LPG Distributor and got receipt which is attached in this email. Your distributor said they will contact me for next step and I never got any call from their side yet.
No wonder as while submitting the document the person from your distributor Mr. Vinod Goyal asking for 500 Rs. Extra for donations to immediate verification and connection handover and when I refused for that he said then be in waiting list for next 2-3 months and yesterday i got status by email as my KYC has been cancelled due to no avail.

Please suggest how my KYC form has been cancelled when I already submitted all the details and documents to your distributor.

Hoping for the best reply and appropriate by you.

Please Find attached file for receipt.


Regards,

Neeraj Yadav
[protected]

I am from elanji in ernakulam district ker In our place gas agency is mariya gas piravom. These stupids are not given gas cylinders in our village. At present they are supplying gas in other areas. But they they are not given cylinders in elanji from one month. Why they have partiality for rural.

Hi, I book gas on last week December 2014, In the month of Jan 2015 .As per Bharath gas record the gas has been delivered to me[protected] . But I didn't get the gas still Feb 2rd 2015 so i raised two complaints against the distributor (complaint Reference No: 438319, 438177). No action against that complaints after a week of struggle inpersonal visit and after so many call to the distributor i got the gas but without bill.again I booked the gas on feb 25th 2015. again as per record gas has been delivered on 2rd march. But i didnt get the gas. i again raised complain (NO:505932).Please help on this as bharath gas is not taking any action against the distributor i am facing this problem every month.Please help to get good service

I have takeen lpg gas connection since sep-2004 from Bharat gas. My lpg consumer no is -16051 from M/s Ma
itree gas agency, khurda odisha. My connection has been blocked and unable book refill cylinder and I submitted the requiared documents for unblock of my connection. Kindly resolved my problem as earliest....

Before 2 years ago I was Salary holder of Corporation Bank. But now I am retired person. Corporation Bank did SMS for submission Aadhar No. So I think they want for KYC . So submitted my Aadhaar No. in Corporation Bank. But now I am a senior citizen. The branch of Corporation Bank is not in Lalbaug or Parel location. Before two years I opened my Account in State Bank and subsidy for LPG cylinder is already accounted in State Bank of India in Lalbaug Branch. My without permission Corporation Bank Link the Aadhaar no. I don't want link there that mean in Churchgate Branch. So I complained to General Bank Manager of Manglore. and he told me that he cancelled/delink my Adhaar No.from his Bank. Now I submitted my Aadhaar Card in State Bank of India in Lalbaug Branch on 9th Feb 2015. My Account No.[protected] for subsidy LPG cylinder. My Aadhar Card No[protected]. My Gas Agency' name is Manohar Gas Service at Pare. Last 20 days I called Gas agency as well as State Bank but nobody responded me. I can't understand what to do. Today I got your Sms is that " Transfer of subsidyof Rs 161.32 for LPG cylinder suppliedvide cashg memo no192162 has failed. for details please contact [protected]." on my sister 's mobile i.e [protected].so tried so many times but there was response me. So I request you to provide me subsidy on my Account No. is above of State Bank of India I obliged thank you. Omprakash Tendulkar my mobile No.[protected]

sir, i have bharat gas connection from GODARA GAS AGENCY RAWATSAR, HANUMANGARH. when i requested for doble cylender to agency SURENDRA GODARA he say to me charge of connection is 2500 but actully cost is 1450+650=2100 they charges 400 more for a connection what i can do???

Hello Help desk My consumer number is 47336241. I had placed an order on 28th Feb -15 for cylinder refill.But this order was cancelled without any reason/confirmation. I have checked all the details on portal . Also i have lodged complaints on portal but nor getting any resolution. I can see there that my bank details are not showing however i have already provided all the details with my distributor. I am very disappointed. Even i tried oil industries toll and toll free numbers but calls are getting dropped after waiting. Please look into this serious matter and do the needful. Regards Anand Kumar Singh +91-[protected] and [protected]

My Bharat Gas Consumer Number is 24606 with Gurukrupa Gas Agency Kalyan
I had ordered Cylinder on 18th Feb 2015 but it stood cancelled by themselves so also again I booked on 27th Feb 2015 which was supposed to be delivered by 2nd March 2015, but it haven't.
Please help me to resolve this

My Refill History
History of refills booked in last 12 months is displayed in this option.

Order

[protected] 1347329 1 In Process 0 0.00 0.00 Not applicable
[protected] 1339764 1 Cancelled [protected] NA

My Contact info
Sandesh Lone
[protected]
Email: sandesh.[protected]@gmail.com

I had submitted form No.4 mandate printed out from my a/c at ebharatgas.com website to my local distributor Jagannath Gas Co. Dombivili on 13/12/2014 along with my Cancelled cheque for bank details. i was duly given an acknowledgement and was told that everything is in order.

But to make sure that my bank details are linked properly i enquired with my distributor in Jan'15 and i was told that it has been done so and everything is in order. However today when i enquire the status of my pending refill booked on 16/2/15, i was told that i have not submitted my form 4. i was handed over a copy of form 4 once again which is identical to the printout taken out from the website and submitted on 13/12/2014. I don't understand why i have to provide the whole thing once again. i am a senior citizen of 84 years and i have been subjected to this unruly behaviour from my gas distributor.

My requirement is of a cylinder For the same need to take a new connection and pay Rs.8000 for the same For 8000 i would be getting a package of Oven, cylinder and all other gas related amenities. I do have an oven and require only cylinder but seems it is not possible. Please help. Another problem faced from Bharat gas, a relative of mine placed cylinder requirement order on 25.01.2015 but till date 2.03.2015 same has not been received. When we followed up, we were asked to personally visit the warehouse and collect the same. Please help.

Dear sir, My complain Numbers: 485605, 485560 last time. But till date the problem does not resolve. Details As follows: CMO: 619469 Cons No: 21036 DGCC NO: 9140633 ORNO: 1117820 kindly resolve the problem. Thanks with regards, Dr. Dhanesh Garg, Mobile:[protected]