Bharat Petroleum [BPCL] Complaints & Reviews

My Bharat Gas Consumer Number is 24606 with Gurukrupa Gas Agency Kalyan
I had ordered Cylinder on 18th Feb 2015 but it stood cancelled by themselves so also again I booked on 27th Feb 2015 which was supposed to be delivered by 2nd March 2015, but it haven't.
Please help me to resolve this

My Refill History
History of refills booked in last 12 months is displayed in this option.

Order

[protected] 1347329 1 In Process 0 0.00 0.00 Not applicable
[protected] 1339764 1 Cancelled [protected] NA

My Contact info
Sandesh Lone
[protected]
Email: sandesh.[protected]@gmail.com

I had submitted form No.4 mandate printed out from my a/c at ebharatgas.com website to my local distributor Jagannath Gas Co. Dombivili on 13/12/2014 along with my Cancelled cheque for bank details. i was duly given an acknowledgement and was told that everything is in order.

But to make sure that my bank details are linked properly i enquired with my distributor in Jan'15 and i was told that it has been done so and everything is in order. However today when i enquire the status of my pending refill booked on 16/2/15, i was told that i have not submitted my form 4. i was handed over a copy of form 4 once again which is identical to the printout taken out from the website and submitted on 13/12/2014. I don't understand why i have to provide the whole thing once again. i am a senior citizen of 84 years and i have been subjected to this unruly behaviour from my gas distributor.

My requirement is of a cylinder For the same need to take a new connection and pay Rs.8000 for the same For 8000 i would be getting a package of Oven, cylinder and all other gas related amenities. I do have an oven and require only cylinder but seems it is not possible. Please help. Another problem faced from Bharat gas, a relative of mine placed cylinder requirement order on 25.01.2015 but till date 2.03.2015 same has not been received. When we followed up, we were asked to personally visit the warehouse and collect the same. Please help.

Dear sir, My complain Numbers: 485605, 485560 last time. But till date the problem does not resolve. Details As follows: CMO: 619469 Cons No: 21036 DGCC NO: 9140633 ORNO: 1117820 kindly resolve the problem. Thanks with regards, Dr. Dhanesh Garg, Mobile:[protected]

• I have filled the Form 4 for linking the bank account with LPG ID in the month of Dec. Accordingly Distributor has completed the linking process in system. • During the month of Dec 2014, it was getting reflected in the website as all ok (eligible to get subsidy) • Suddenly in the month of Jan it started showing the status as verification pending at Distributor. • When I checked with distributor, it was confirmed that the verification was done and it was showing in his systems as well. For last 2 months I am raising this problem thru all possible routes, thru customer care, thru BPCL website, thru your distributor, thru a call at BPCL Pune office etc.. But nothing is happening. Can BPCL look into and resolve urgently

Sir I am having a LPG connection with an agency of Bharat Gas at Jalandhar (Punjab) i.e. Kanwal Gas Agency with connection no.9263, I booked the cylinder on 3rd Feb 2015 with booking reference #[protected] but still i have not got the supply of cylinder and facing a very poor service. Thanks Satpal Chahal Phone: [protected] [protected] Email: [protected]@yahoo.co.nz

Dear Sir, our consumer number is 25321, we have completed all formalities at bank as wel bharat gas office to link aadhar card to bank account. Aadhar card number is[protected]. we have received gas cylinder on 06.02.2015 but subsidy is not received, we have checked with our distributor ( distributor code-112306, M/s Vijaykrishna Gas services), but not received any firm commitment. Please look into the matter Thanks & Regards, Vishwas

GOOD MORNING SIR, I AM RAJNI KANT. CONSUMER NO.[protected]. DISTRIBUTOR'S CODE- 169480 & NAME- SADHU BHARAT GAS AGENCY BAJPATTI, SITAMARHI, BIHAR PINCODE -843314. SIR, MERA DISTRIBUTOR MUJHE KABHI BHI SAMAY SE GAS CYLINDER NAHI DETA HAI. REQUEST KARNE PAR AGLE DIN KARKE HAMESA TAL DETA. JISSE MUJHE KHANA BANANE ME KAFI PROBLEM HOTI HAI. EK DIN KI TO BAAT NAHI HAI JO MAI ADJUST KAR LU. DISTRIBUTOR KO COMLAIN KARNE KE BAARE ME MAI BOLA TO MUJHE BOLA TUMHARE JAISE BAHUT COMPLAIN KARTA HAI KUCHH NAHI HOGA TUMSE . AB AAP HI BATAYEIN SIR MAI KYA KARU. MAI PAHLE BHI KAI BAAR COMPLAIN KAR CHUKA HU. SO PLEASE SIR, PLEASE HELP ME AS SOON AS. MY CONTACT NO.- [protected], [protected]

FROM CONSUMER NUMBER :17212 LPG ID :1 [protected] COMSUMER NAME : VIJAYA.L. LPG DISTRIBUTOR :SUPER-CHEF GAS SERVICES BANK ACCOUNT NO :[protected](IOB) PHONE NUMBER :[protected] EMAIL ID :[protected]@gmail.com RESPECTED SIR/MAM, my problem is that i am not receving the subisidy amount to my bank account.even booking two gases till now i did'nt receive any amount to my account.so i went to complaint about this to the distributor they showed the transaction staus in pc the had been transferred to your account on feb 09 they us to check the bank.i even checked the bank regarding this.i don't know what is the problem so i am requesting sir/mam to take right action aganist this thanking you, L.VIJAYA

हम कई बार सिलिंडर की बुकिंग करवाते है। पर कभी भी हमे टाइम पर गवर्नमेंट रूल के मुताबिक़ सर्विस नही मिली। हमे बहुत ज्यादा तंग किया जा रहा है। हमारे से एक्स्ट्रा पैसे की डिमांड करते है। ये सिलिंडर की ब्लैक करते है। ब्लैक में सिलिंडर इनके गोदाम से ९०० रूपए में जब मर्ज़ी मिल जाता है लेकिन ग्राहक को ये टाइम पर सर्विस नही देते कई बार हमारे सिलिंडर भी जो की इनके कंप्यूटर में दर्ज़ होता है. लेकिन हमे नही मिलता वो भी ये ब्लैक में बेच देते है

Subject:- Non-supply of gas cylinder for last two months and complaint for harassing on various accounts. Sir, I have been a customer of Bharat Gas Corp. Ltd. Vide consumer no. 58001304, customer card no.[protected], S.V. No.-[protected], dated[protected], from the Distributer’s Agency namely – “HEMKUNTH SAHIB, Gramin LPG Vitrak, Village Kansal (NAC Naya Gaon), Tehsil Kharar, Distt. SAS Nagar, Punjab.” Since, my becoming a customer of Bharat Gas Corp. Ltd., I have been facing following harassments from the hands of above-said distributors. (1). I have been overcharged on subscribing without giving any details of the charges. Initially i was charged around Rs. 6, 000/- on enrolment as customer and thereafter they charged around Rs. 950/- for one cyclinder and now they charges Rs. 437/- for one refill. (They also says they will start charging Rs. 780/- per refill if our subsidy facility starts.) (2). I have never been supplied subsidy till date, although I have submitted all the documents demanded by the said distributor. (I was allotted subsidy/KYC report no.-69747, but no information thereafter.) (3). I have never been supplied cylinder with advance booking and home delivery facility, by saying that this is a gramin agency and does not provide such facility (although they took our signatures on a receipt which mentions home delivery.) (4). I have observed that near the end of every financial year, they make every excuse of non-supply of cylinder. (5). More particulary to mention present instance, I was supllied last cylinder on 5th January 2015, which finished on first week of February and thereafter I have not been supplied gas, although I pursued them for supply of gas cylinder since 5th Feb. 2015. (We are now managing our gas requirements by borrowing cylinder from our known) I have been approaching them for supply of gas cylinder daily, personally or contacting them through their phone number[protected], but they either says cylinder is not available or says contact tomorrow. Kindly guide me, what to do at this juncture, as I have faced a lot of harassment by subscribing such gas agency.

Hi, Bharat Gas not provide my gas connection. I was apply gas connection on date 22 Sep 2014 and my verification process already done in Oct 2014. As per Bharat Gas policy he provide gas connection with in 10 days after verification but still I am not able to get my gas connection. A branch near Rajnagar Gurgaon(Jagrati Gas, Raj Nagar, Gurgaon), always told me we have not regulator of Gas. So we can't able to provide gas connection for you. Jagrati Gas employee always saying same message from last 4 month. I am too frustrated. The services of Bharat Gas really not good. Please resolve this as soon as possible. Call me [protected]

I have booked a gas cylinder on 9 th feb via miss call facility of excel gas service, vashi, navi mumbai. but till today it has been not delievered to my home. Excel gas service's customer care number many times not work properly and when i approach to excel gas office they are not helping us n gave various reasons. My booking id no.[protected]

ra r i am chhoto nandan singh .consumer number-5385 hai. Masaurhi dist-patna bihar . distributor name- param gas agenCy masaurhi . param gas agency ke dora per sylinder 30 to 60 rupee extra liya ja raha hi. Mai onlinE complain kiya tha Leken koi solution naHi ho raha hi . mob-[protected] please help me sir

I have booked a cylinder against order no-1215014 on[protected] and its got deliver on[protected] to other person. I have not be able to get my cylinder. After that I have to order for a new refill on[protected] against order no 1223404 but its also still not delivered to me. I have been facing this issue from the begining of the connection. So I requesting to concern authorities to look into this and solve my problem ASAP.

At the time of delivery, deliveryman demands for the Rs. 30 extra fee as delivery charges than the actual bill amount by all LPG users. if we refuse to give, he will never gave the sylindre. Distributor: Mahadeshwara, Mandya, Karnataka

LPG gas was supplied to me on[protected] vide cash memo 357695 of Venkatesh Agencies, K.K.Nagar, Madurai with subsidy of Rs.228-00.So far I have not received subsidy amount.My consumer No.4100. My Adhar No.[protected] I expect early redressal.

My LPG distributor is Venkatesh Agencies, K.K.Nagar, Madurai with Consumer N0. 4100..LPG gas was supplied to me on 3-2-2015 vide CMNO357695 dated3-2-2015 with subsidy of Rs.228.00.I have given all the particulars to my gas distributor and Canara Bank, P&T Nagar, Madurai.My Adhar No:[protected] and my bank account No:[protected].I have not so far received subsidy of Rs.228.00 even after 24 days.I want immediate redressal for his.

Inspite of Govenrnment order and news by times of india. AMRITA GAS AGENCY Distributor WEST TAMBARAM chennai 600045 not giving delivery and says stop distributing cylinders on their own until they completing updating all the consuments bank details....

Distributor Name : Vignesh Bharat Gas Agency, Mayiladuthurai – 609 001 Distributor Code : 134424 Consumer No.45558580 I, Kalai selvi S from Theperumanallur, Thirunageshwaram. I have received cylinder on 28-01-15. I have registered my aadhaar and bank account details to avail subsidy. But still i have not received subsidy to my account. On enquiry with respective gas agency they said that i has not been confirmed by the bank. When i asked the respective bank(I was given City Union Bank, Kumbakonam) they said that they have confirmed, every thing is perfect the problem is with the gas agency. I was frequently asking about the subsidy to the distributor but there is no proper response. Please help me to get the susidy as soon as possible. I want to book next cylinder during March. Please help me to resolve this issue