Bharat Petroleum [BPCL] Complaints & Reviews

dear sir we would like to inform you that our gas subsidy amount not to be credit in my bank a/c last 4 months we also talk to bharat gas distributors & ldm solan but not respose me till now we approx 15 email forward to local distributors & ldm solan we till now not to be proper talk to me so we request you kindly look in this matter urgent basis MANISH BHARDWAJ COUNSUMER NO. - 2257 DISTRIBUTORS NAME- PONG DAM GAS SERVIVE BADDI DISTRIBUTORS CODE - 11156 DISTRICT - SOLAN ( H.P.) THANKING YOU [protected]

My Name Is Dhirendra Dutta My consumer No. is 61268024 Distributors Name is Nirmal Enterprises (Chander Vihar, west Delhi) is delivery my gas 20 to 25 days after booking date so I request you take action against on this distributors. Thank you.

Hi, I am having using Bharat Gas and my Consumer Number is 61349313 . I booked a Gas on Yesterday and also received yesterday but the delivery man behaviour was not good and annoy and talk to lady very rudely. He also refused to deliver is right floor . My registered address in GAS Connection is 2nd Floor and refused to deliver in 2nd Floor. This is not acceptable and not good feedback from my side. Bharat Gas distributor Code: 118091 Distributor Name: Kankariya Gas Service Address: S-27-28, Hawa Sadak, Opp. Chambal Power House, Jaipur City: Jaipur State: Rajasthan

My Nuber was Blocked. I had given all documents to LPG Agency on 30 jan 2015. but still Account Locked. I want to refill LPG cylinder please let me know what is the issue??? Details:- Aniket Kulkarni. Number:- 51637 Registered Mobile no:- [protected]. LPG ID:[protected]. Dealer:- Suvidha Gas Service. Rane nagar, Nashik

Hi, I had raised a request on 20th Jan 2015 for refill of my Bharat Gas cylinder in Bangalore and till date the cylinder is not delivered. I have raised 3 complains online using the mylpg.in website but there is no update. Also if you search for status of the complain raised the result says no complain raised. Latest complain id - Reference number - 450357 I have also called the distributor multiple times continously for 4 days and everytime distributor says it will get the cylinder delivered next day. Worst part is today the distributor is telling on the call that it cannot deliver the cylinder to one person in my area and I have to wait till more people request for refill. The behavior is very bad and they dont care how much ever problem we are facing. What action should be taken for this kind of service? Are we the consumer not paying the money on time? Why such distributors be allowed to have the franchise of Bharat Gas and make consumer dependent on them? Who is looking at the complain/request raised on the so called mylpg.in website?

Against the consumer number K33543 we have booked the LPG gas on 16/12/2014 with the reference number[protected] via the distributor "Kitchen Aid" located at Dasnagar in Howrah, West Bengal but still it is not delivered to us in spite of being several follow ups to the local distributor section. Kindly look after this matter on urgent basis and take the necessary action on it to solve this issue as early as possible.

Please note that we are regular customer of Bharat Gas as per booking we are booked OPT (Out of Subsidy) by mistake. Kindly note below following details of My Gas connection.


Name : SACHIN PANDIT BAGUL
GAS Consumer No. : 25309628


I humbly request you kindly de-active by wrong booking OPT Scroll of Honour.


Thank you.

Subject of Complaint :BPCL-LPG SUBSIDY NOT CREDITED IN BANK ACCOUNTCompany / Product Name:BHARAT GASState :MaharashtraComplaint Details : My LPG Consumer No IS 51112514, WITH Dev Mogra Gas Agency, B/09, Vastu Shrusti CHS, Rawal Nagar, Bhayandar (East), Thane-401105LPG BOOKING REF NO[protected] ON 09/01/2015. Gas Delivered On 19/01/2015.SMS Received Stating Subsidy Transferred To My Bank A/C, (Cash Memo 729383/dt.19.01.2015)Subsidy Amount Not Credited Into My Bank A/C so far.Please do the needful to get the subsidy amount into my Bank A/C at the earliest.Name :Surgyan Chnad GargMobile no :[protected]

Dear sir I INFORMED OVER PHONE [protected] TO SEED MY AADHAAR NO[protected] SOME ONE MONTH BACK. IF I ENQUIRE IN webMYLPG.IN THE SYSTEM SHOWS AADHAAR NOT LINKED . If i enquire *99*99# my aadhaar number is linked to my bank . REGARDING THIS I SENT COMPLAINT TO BPCL THE COMPLAINT NOS ARE 410245, 415653, 430439 AND 437501. For complaint no 437501 BPCL INFORMED ME TO LINK MY MOBILE NO. THAT ALSO I HAVE LINKED AND CONFORMATION MESSAGE RECEIVED FROM BPCL PG ALSO ATTACHED. I donot know why so much delay in linking my aadhaar number when i asked your customer relation cell at chennai ther are telling give my aadhaar no to dealer . when telephoned to [protected] giving aadhaar no through telephone is enough and not necessary to go to agency. Whether you have wrongly seeded my aadhaar no . Please clarify Please inform me what i have to do Jayaram gas agency not picking up the phones[protected], 26631315,[protected] Why this much of poor service giving to consumers ask agency to attend the calls . M LAKSHMI I attached mail and message received from BPCL 1)MAIL RECEIVED FROM BPCL Dear A/C TNCSC LAKSHMI MURUGESAN, Subject: Your Complaint No. 437501 dated 02/02/2015 Greetings from BPCL Customer Care ! We are pleased to inform you that your above complaint has been resolved as follows : Type of Complaint : Other issues related to UIDAI not covered above Description : I have sent three complaints (430439, 410245, 415653) but i am not getting solution. I have given aadhaar no both in bank and in your company now you are telling my telephone no not linked. i herebelow give my telephone no and cell no land line no [protected] cell no [protected] please solve the problem Resolution : pl submit your mobile number to agency. In case your complaint has not been resolved to your satisfaction or you need some more information / clarifications on the subject, you may please call us on our toll free number with Complaint Number mentioned above. We value your continued association with Bharat Petroleum and assure you of our best attention & services at all times ! For future Interaction you can visit our Websitehttp://www.bharatpetroleum.com/bpclfeedback/feedbackdefault.aspx 2) MESSAGE RECEIVED FROM BPCLPG Dear A/C TNCSC LAKSHMI MURUGESAN, You are successfully registered for Bharatgas SMS refill booking services. Use Suraksha hoses for your safety.

Sir/madam. My consumer number:[protected]. I have booked our refill last 10 days back still refill not delivery, when we go to ask our distributor they telling so many reason finally they saying if you have urgent come and collect cylinder your self, we are facing this problem from past 1 year, suggestion please contact this number [protected] (distributor name:- ANMOL BHARAT GAS DISTRIBUTORS, CODE:[protected]

This is the compliant I’m raising on behalf of my father with Bharat Gas consumer no - 17285 who is a senior citizen and staying alone with my mother in Bhubaneswar and I’m staying in Chennai. My father had already booked a refill of cylinder on January 17 but till now he did not received any cylinder. When my father is enquiring about the same they are not responding at all moreover they are behaving very badly. This is not the only...

Dear Sir, I have linked my Aadhaar[protected] to BANK OF INDIA, but it is not linked to NPCI database. I have verified with Bank they confirmed its already done. Please help me in this. Details are below: Name RAVI BHUSHAN VERMA, Bank Account No [protected], IFSC Code BKID0006527. My LPG ID[protected] & cunsumer n.-9249 Aadhaar No[protected] Mobile No - +91-[protected] Email Id - [protected]@gmail.com

Dear Sir, We have booked the Gas Cylinders 2/3 weeks back ( Ghatkopar West Ashok Gas Service) but still they are not delivering the cylinders saying that your aadhar card not linked to Bank account number so we will not deliver the same. We are in urgent need of cylinder, request you to do the needful !!! Mobile Nos [protected] Thanks Regards

Dear Sir I Have Linked MyAdhaar[protected] With My Bank Account And My LPG Distributor also . ButAccording to NCPI (Aadhaar Linking Status in Bank (as per NPCI : NotSubmitted)) Not Submitted I Have Asked So Many Times In my Bank and they saidthey had done from his side and updated My Adhaar with my bank account, and Itsnot updated from NPCI . And how i know the status of this, bank person giventhe adhaar linking receipt with my bank account.Please tell me the solutionsabout this issue.my Mobile no. [protected]

महोदय, निवेदन है कि मेरा गैस कनेक्शन कुसुम गर्ग के नाम से आप कि पारीक सदन एजेंसी के अंतर्गत चल रहा है जिसका नंबर 28177 है और उसका पता है 1022, पानो का दरीबा सुभाष चौक जयपुर है मैं इसका नाम ट्रान्सफर करना चाहती हुँ अब मैं इसे मनीष सिंघल पुत्र श्री मोहन लाल सिंघल निवासी 1022, पानो का दरीबा सुभाष चौक के नाम से ट्रान्सफर करना चाहती हुँ अतः आप से निवेदन है कि मेरे गैस कनेक्शन को नाम ट्रान्सफर करने कि अनुमति दे | भवदीय (कुसुम गर्ग)

We installed new BHARATGAS cylinder and it started leaking and making noise.So i phoned distributor he dint pick then i called on their toll free helpline of bharatgas [protected].First of all THEY TOLD ME TO CALL AFTER 11AMTO DISTRIBUTOR.I asked for any other number i can contact, they told me they are transferring my call. after 5 min of wait. A lady picked she told me to wait for 2 min. She came back asking what state are you calling?and...

My self Avinash Chadra Sahu.
My Consume No[protected]
S V NO - [protected]
My Distributor Name - Sahkari Bharat Gas service, tartalla.
Distributor Code - 137571.

Sir last two months my distributor not giving me gas.I booked two times gas and so many complain but still not get any positive response nor any gas.
Sir without gas too difficult to survive with family and children.

I am sending with this mail all booking and complain details:

1. Booking date - 1/1/2015
Booking No[protected]
Regarding Complain -
a - Complain No - 383364 date - 11/1/2015
b - Complain No - 390681 date - 14/1/2015
c - Complain No - 408901 date - 21/1/2015
2. Booking Date - 27/1/2015
Booking No[protected].

Now my distributor are saying your connection is closed.

Sir please help me. now i am loosing my power because 30 times i go my distributor and no body response me.

Sir i have last hope with this mail. Please solve my problem.

MY Gas Detail Card Serial No. 15105459 Consumer No.23474 S.V.No. & Date[protected] dated 28.12.2005 Distributors Code: 150033 Distributors Name: Raghav Bharat Gas Agency Distributors Address:Ayodhya Ganj Katn Mandi Dadri I have booked my gas cylinder in November Month and received in December Month. When we use this cylinder than we noticed that the cylinder is not working. Then we asked to the distributor and he told that the cylinder is full of water. He denied to replace the same. Do the needful and guide us what to do

Dear Team i have applied for a new connection on dated 25/01/2015 and get booking no.14176041 for availing the connection i personally visited ABHA GAS AGENCY at meerut location along with my kyc docs after waiting in a long line i meet person named sunil who distributed new connection he force me to buy hot plate and many other product with new connection with total cost of rs 5200. i told him that i already have an isi certified hot plate and i don't need it and also told him that it is not obligatory to buy the same from you .it is also mention on notice board also .after that he deny me to provide the connection and miss behave with me when i ask him about complaint book he say it is lock and he can't provide the same, and submit my form and say our surveyor will visit at your place and inspected the hot plate if we found ok the we thought about the connection. what is this ???????????????????????????????? is this kind of services bharat gas provide to their consumers please help me for availing the connection .and do the needful . Thanks & Regards Prashant Chaturvedi meerut mo.[protected]

Sir my new connection id is 14273232 and i have submitted all the documents needed at the gas agencey (Surya gas service ) haridwar but the staff here is asking for bribe and are forcing to purchase gas stove (Chulha) and other things and this is stated on your website that there is no obligation to buy any things except gas cylinder and gas regulator, moreover the staff of surya gas agency are also misbehaving that they will not issue new gas connection to me without rs 7600/- so kindly do me a favour that tell me how much money should i deposit at the gas agency