Bharat Petroleum [BPCL] Complaints & Reviews

Dear sir, my self pawan kumar s/o late sh. Gurdas ram Dr Ambedkar nagar kartarpur Jalandhar Punjab . I have submitted the complete document for new gas connection in March-2012, distributer gives no recieving & slip to me but i notted the serial no. from distributer, s register ie 192, sir i am working in block primary education office kartarpur jalandhar & parmanant home in Himachal Pradesh. Sir i have no source for cooking food, I request distributer but after long time they did, t issue my gas connetion PLZ attention on my request. my mobile no is [protected]

am Vipan Kumar residence in Baddi customer of Bhargat Gas Agency (Pong Gas Service).My LPG No is 4429 (ID[protected] wrongly choose the option of out of subsidy. I need subsidy .Kindly guide us how to removed this option and get subsidy in account.

My Bharat Gas Consumer No. is 44462. I booked my Gas Refill on 03.02.2015 online. My Order No. is 1318424. Still the cylinder is not delivered. This is not occurring first time. Prior to that also in December and January the refills were delivered after about 15 days and that too after complaining online daily and lastly by influencing through some of my acquiantance. For example, Booking No. 1302172 dt. 18.01.2015 was delivered on 31.01.2015. No concrete action was done on any of the complaints. Neither the Agency nor any of the Customer Care No. of Bharat Gas attend phone. Presently, the Complaint Page from website e-bharatgas has been removed, hence unable to lodge online complaint. Similarly the toll free no. [protected] is not accessable. Regarding other no., as usual, the same are not being picked up.

I do not understand what is the customer care service doing for the last three months. All the complaints go in vain. This clearly shows the high class hanky-panky between the agency and Bharat Gas.

Dear Sir, This is to inform you that in the current FY 2014-15; as on date I have received only 4 subsidized cylinders out of 12 on my connection no. 11082 in the name o[censored]ndersigned. (A detail for the four cylinders is given below for your ref. pls.) I have booked for the next delivery on 31/01/2015 vide booking no. 1098141 but till today I have not received 5th cylinder. I have visited the Gas Agency M/s Dhirendra Gas Service about this & they have confirmed me that due to some technical problem only 4 subsidized cylinders are allowed which were you have received. I request you to pls. resolve the said problem & update the numbers of subsidized cylinders quantity i.e. 12 so that I will get the same at the earliest possible. I hope you will take the positive action on that & solve my problem.

Dear Sir, I have booked my refille on[protected]. When I am checking online its showing that refill cylinder has been delivered on[protected]. But I have not received my refill cylinder. my consumer Id. is 61951062. I am attached the online status slip also. PFA. Kindly resolve the issue ASAP. Azad Singh

My name is Rahul Mantri.On Rent I live in GREEN CITY NR ARJUN ASHRAM ROAD, Ahmed bad, Gujarat I am having LPG connection in Bharat gas since last one year. I have also submitted my Aadhar card proof with all required documents for join DBTL Scheme, after submission of my al| required documents they immediately blocked my connection.My consumer number is 61921850 . I am not able to book cylinder through E bharat Gas portal, So I approached...

Dear Sir,
This is to request you that please allow me to avail Gas Subsidy option because when I consulted our Bharat Gas Agency, Utsav Gas Sewa Patna, they said that I was given under option out of subsidy and they can't do anything for this. So, I request you kindly do the needful at the earliest and help me.

regards
Santosh Singh Rana
Contact: [protected]

Dear Sir/Mam, My Distributor Chankya and & Sidhharth Co. has cancelled my order and again re-order. I have checked online. This agency delivery and very poor and giving cylinder 6-15 days later. I have many complaint to agency they not replied. Kindly see snapshot of refill history. Consumer No: 64016069 LPG Id: 1 [protected]

dear sir we would like to inform you that our gas subsidy amount not to be credit in my bank a/c last 4 months we also talk to bharat gas distributors & ldm solan but not respose me till now we approx 15 email forward to local distributors & ldm solan we till now not to be proper talk to me so we request you kindly look in this matter urgent basis MANISH BHARDWAJ COUNSUMER NO. - 2257 DISTRIBUTORS NAME- PONG DAM GAS SERVIVE BADDI DISTRIBUTORS CODE - 11156 DISTRICT - SOLAN ( H.P.) THANKING YOU [protected]

My Name Is Dhirendra Dutta My consumer No. is 61268024 Distributors Name is Nirmal Enterprises (Chander Vihar, west Delhi) is delivery my gas 20 to 25 days after booking date so I request you take action against on this distributors. Thank you.

Hi, I am having using Bharat Gas and my Consumer Number is 61349313 . I booked a Gas on Yesterday and also received yesterday but the delivery man behaviour was not good and annoy and talk to lady very rudely. He also refused to deliver is right floor . My registered address in GAS Connection is 2nd Floor and refused to deliver in 2nd Floor. This is not acceptable and not good feedback from my side. Bharat Gas distributor Code: 118091 Distributor Name: Kankariya Gas Service Address: S-27-28, Hawa Sadak, Opp. Chambal Power House, Jaipur City: Jaipur State: Rajasthan

My Nuber was Blocked. I had given all documents to LPG Agency on 30 jan 2015. but still Account Locked. I want to refill LPG cylinder please let me know what is the issue??? Details:- Aniket Kulkarni. Number:- 51637 Registered Mobile no:- [protected]. LPG ID:[protected]. Dealer:- Suvidha Gas Service. Rane nagar, Nashik

Hi, I had raised a request on 20th Jan 2015 for refill of my Bharat Gas cylinder in Bangalore and till date the cylinder is not delivered. I have raised 3 complains online using the mylpg.in website but there is no update. Also if you search for status of the complain raised the result says no complain raised. Latest complain id - Reference number - 450357 I have also called the distributor multiple times continously for 4 days and everytime distributor says it will get the cylinder delivered next day. Worst part is today the distributor is telling on the call that it cannot deliver the cylinder to one person in my area and I have to wait till more people request for refill. The behavior is very bad and they dont care how much ever problem we are facing. What action should be taken for this kind of service? Are we the consumer not paying the money on time? Why such distributors be allowed to have the franchise of Bharat Gas and make consumer dependent on them? Who is looking at the complain/request raised on the so called mylpg.in website?

Against the consumer number K33543 we have booked the LPG gas on 16/12/2014 with the reference number[protected] via the distributor "Kitchen Aid" located at Dasnagar in Howrah, West Bengal but still it is not delivered to us in spite of being several follow ups to the local distributor section. Kindly look after this matter on urgent basis and take the necessary action on it to solve this issue as early as possible.

Please note that we are regular customer of Bharat Gas as per booking we are booked OPT (Out of Subsidy) by mistake. Kindly note below following details of My Gas connection.


Name : SACHIN PANDIT BAGUL
GAS Consumer No. : 25309628


I humbly request you kindly de-active by wrong booking OPT Scroll of Honour.


Thank you.

Subject of Complaint :BPCL-LPG SUBSIDY NOT CREDITED IN BANK ACCOUNTCompany / Product Name:BHARAT GASState :MaharashtraComplaint Details : My LPG Consumer No IS 51112514, WITH Dev Mogra Gas Agency, B/09, Vastu Shrusti CHS, Rawal Nagar, Bhayandar (East), Thane-401105LPG BOOKING REF NO[protected] ON 09/01/2015. Gas Delivered On 19/01/2015.SMS Received Stating Subsidy Transferred To My Bank A/C, (Cash Memo 729383/dt.19.01.2015)Subsidy Amount Not Credited Into My Bank A/C so far.Please do the needful to get the subsidy amount into my Bank A/C at the earliest.Name :Surgyan Chnad GargMobile no :[protected]

Dear sir I INFORMED OVER PHONE [protected] TO SEED MY AADHAAR NO[protected] SOME ONE MONTH BACK. IF I ENQUIRE IN webMYLPG.IN THE SYSTEM SHOWS AADHAAR NOT LINKED . If i enquire *99*99# my aadhaar number is linked to my bank . REGARDING THIS I SENT COMPLAINT TO BPCL THE COMPLAINT NOS ARE 410245, 415653, 430439 AND 437501. For complaint no 437501 BPCL INFORMED ME TO LINK MY MOBILE NO. THAT ALSO I HAVE LINKED AND CONFORMATION MESSAGE RECEIVED FROM BPCL PG ALSO ATTACHED. I donot know why so much delay in linking my aadhaar number when i asked your customer relation cell at chennai ther are telling give my aadhaar no to dealer . when telephoned to [protected] giving aadhaar no through telephone is enough and not necessary to go to agency. Whether you have wrongly seeded my aadhaar no . Please clarify Please inform me what i have to do Jayaram gas agency not picking up the phones[protected], 26631315,[protected] Why this much of poor service giving to consumers ask agency to attend the calls . M LAKSHMI I attached mail and message received from BPCL 1)MAIL RECEIVED FROM BPCL Dear A/C TNCSC LAKSHMI MURUGESAN, Subject: Your Complaint No. 437501 dated 02/02/2015 Greetings from BPCL Customer Care ! We are pleased to inform you that your above complaint has been resolved as follows : Type of Complaint : Other issues related to UIDAI not covered above Description : I have sent three complaints (430439, 410245, 415653) but i am not getting solution. I have given aadhaar no both in bank and in your company now you are telling my telephone no not linked. i herebelow give my telephone no and cell no land line no [protected] cell no [protected] please solve the problem Resolution : pl submit your mobile number to agency. In case your complaint has not been resolved to your satisfaction or you need some more information / clarifications on the subject, you may please call us on our toll free number with Complaint Number mentioned above. We value your continued association with Bharat Petroleum and assure you of our best attention & services at all times ! For future Interaction you can visit our Websitehttp://www.bharatpetroleum.com/bpclfeedback/feedbackdefault.aspx 2) MESSAGE RECEIVED FROM BPCLPG Dear A/C TNCSC LAKSHMI MURUGESAN, You are successfully registered for Bharatgas SMS refill booking services. Use Suraksha hoses for your safety.

Sir/madam. My consumer number:[protected]. I have booked our refill last 10 days back still refill not delivery, when we go to ask our distributor they telling so many reason finally they saying if you have urgent come and collect cylinder your self, we are facing this problem from past 1 year, suggestion please contact this number [protected] (distributor name:- ANMOL BHARAT GAS DISTRIBUTORS, CODE:[protected]

This is the compliant I’m raising on behalf of my father with Bharat Gas consumer no - 17285 who is a senior citizen and staying alone with my mother in Bhubaneswar and I’m staying in Chennai. My father had already booked a refill of cylinder on January 17 but till now he did not received any cylinder. When my father is enquiring about the same they are not responding at all moreover they are behaving very badly. This is not...

Dear Sir, I have linked my Aadhaar[protected] to BANK OF INDIA, but it is not linked to NPCI database. I have verified with Bank they confirmed its already done. Please help me in this. Details are below: Name RAVI BHUSHAN VERMA, Bank Account No [protected], IFSC Code BKID0006527. My LPG ID[protected] & cunsumer n.-9249 Aadhaar No[protected] Mobile No - +91-[protected] Email Id - [protected]@gmail.com