Bharat Petroleum [BPCL] Complaints & Reviews

Dear Sir, We have booked the Gas Cylinders 2/3 weeks back ( Ghatkopar West Ashok Gas Service) but still they are not delivering the cylinders saying that your aadhar card not linked to Bank account number so we will not deliver the same. We are in urgent need of cylinder, request you to do the needful !!! Mobile Nos [protected] Thanks Regards

Dear Sir I Have Linked MyAdhaar[protected] With My Bank Account And My LPG Distributor also . ButAccording to NCPI (Aadhaar Linking Status in Bank (as per NPCI : NotSubmitted)) Not Submitted I Have Asked So Many Times In my Bank and they saidthey had done from his side and updated My Adhaar with my bank account, and Itsnot updated from NPCI . And how i know the status of this, bank person giventhe adhaar linking receipt with my bank account.Please tell me the solutionsabout this issue.my Mobile no. [protected]

महोदय, निवेदन है कि मेरा गैस कनेक्शन कुसुम गर्ग के नाम से आप कि पारीक सदन एजेंसी के अंतर्गत चल रहा है जिसका नंबर 28177 है और उसका पता है 1022, पानो का दरीबा सुभाष चौक जयपुर है मैं इसका नाम ट्रान्सफर करना चाहती हुँ अब मैं इसे मनीष सिंघल पुत्र श्री मोहन लाल सिंघल निवासी 1022, पानो का दरीबा सुभाष चौक के नाम से ट्रान्सफर करना चाहती हुँ अतः आप से निवेदन है कि मेरे गैस कनेक्शन को नाम ट्रान्सफर करने कि अनुमति दे | भवदीय (कुसुम गर्ग)

We installed new BHARATGAS cylinder and it started leaking and making noise.So i phoned distributor he dint pick then i called on their toll free helpline of bharatgas [protected].First of all THEY TOLD ME TO CALL AFTER 11AMTO DISTRIBUTOR.I asked for any other number i can contact, they told me they are transferring my call. after 5 min of wait. A lady picked she told me to wait for 2 min. She came back asking what state are you calling?and...

My self Avinash Chadra Sahu.
My Consume No[protected]
S V NO - [protected]
My Distributor Name - Sahkari Bharat Gas service, tartalla.
Distributor Code - 137571.

Sir last two months my distributor not giving me gas.I booked two times gas and so many complain but still not get any positive response nor any gas.
Sir without gas too difficult to survive with family and children.

I am sending with this mail all booking and complain details:

1. Booking date - 1/1/2015
Booking No[protected]
Regarding Complain -
a - Complain No - 383364 date - 11/1/2015
b - Complain No - 390681 date - 14/1/2015
c - Complain No - 408901 date - 21/1/2015
2. Booking Date - 27/1/2015
Booking No[protected].

Now my distributor are saying your connection is closed.

Sir please help me. now i am loosing my power because 30 times i go my distributor and no body response me.

Sir i have last hope with this mail. Please solve my problem.

MY Gas Detail Card Serial No. 15105459 Consumer No.23474 S.V.No. & Date[protected] dated 28.12.2005 Distributors Code: 150033 Distributors Name: Raghav Bharat Gas Agency Distributors Address:Ayodhya Ganj Katn Mandi Dadri I have booked my gas cylinder in November Month and received in December Month. When we use this cylinder than we noticed that the cylinder is not working. Then we asked to the distributor and he told that the cylinder is full of water. He denied to replace the same. Do the needful and guide us what to do

Dear Team i have applied for a new connection on dated 25/01/2015 and get booking no.14176041 for availing the connection i personally visited ABHA GAS AGENCY at meerut location along with my kyc docs after waiting in a long line i meet person named sunil who distributed new connection he force me to buy hot plate and many other product with new connection with total cost of rs 5200. i told him that i already have an isi certified hot plate and i don't need it and also told him that it is not obligatory to buy the same from you .it is also mention on notice board also .after that he deny me to provide the connection and miss behave with me when i ask him about complaint book he say it is lock and he can't provide the same, and submit my form and say our surveyor will visit at your place and inspected the hot plate if we found ok the we thought about the connection. what is this ???????????????????????????????? is this kind of services bharat gas provide to their consumers please help me for availing the connection .and do the needful . Thanks & Regards Prashant Chaturvedi meerut mo.[protected]

Sir my new connection id is 14273232 and i have submitted all the documents needed at the gas agencey (Surya gas service ) haridwar but the staff here is asking for bribe and are forcing to purchase gas stove (Chulha) and other things and this is stated on your website that there is no obligation to buy any things except gas cylinder and gas regulator, moreover the staff of surya gas agency are also misbehaving that they will not issue new gas connection to me without rs 7600/- so kindly do me a favour that tell me how much money should i deposit at the gas agency

Dear Sir My Consumer No:[protected] . I have booked my on 7thJan2015 but till date the Distributor has not delivered. On enquire I came to know that the distributor has delivered the Gas cyclinder those who are booked on 12thJan2015.My Gas Agency name is VARSHA ENTERPRISES, Bhubaneswar, Odisha. Today the Distributor has told me your Gas booking has already been cancelled. But again when I enquire the matter one of the employee informed me that your Gas has not cancelled.

respected sir,

i am a customer of "BABY BHARAT GAS, T.K ROAD, THIRUVALLA, (DISTRIBUTORS CODE 621819)
"and my consumer number is 8595.today delivery men came to my home to deliver gas but they didn't gave me bill.and they charged INR 670+30 rs as their loading charge, .when the gas agency is providing gas for 622 INR. and also the distance from road to my home is less than 300 meters they charged 30 rs as their loading charge...then we called to agency office and made a complaint through phone but they responded indecently.these kind of delivery men and office staffs are plundering customers.this is not the first time these people in the office are reacting to the customers indecently .sir please understand my mental struggle and please take an immediate action on financial corruption and indecent behaviour of Bharat gas office staff

with respect

Dear Sir / madam. We have booked a cylinder on 22/01/2015. Our Cons. No. 59024721. Name :- Dilip Kumar Panday. But cylinder not delivered till date 05/02/2015. So we are requesting to you that please send cylinder. Contact No. [protected] Thanks & Regards. Dilip Kumar Panday

My consumer no is 2206. I had booked the refill on 30th of dec 2014 but till today the refill has not been delivered. we have enquired at the distributor's agency 4-5 times and each time they say that it will be delivered tomorrow. now after one month they say that the booking has been cancelled and on question about the cancellation they dont have any answer. Distributor name is City Gas Service, and distributor code is CC117369. we have not cancelled the booking but the agency has cancelled it on their own. kindly look into the matter.

sir i am consumer off bharat gas and my distubuter is pankaj gas service and my consumer no is 49132288 sir i am unable to login my account in your site and my registred mobile no is [protected] plese sort out my problem due to this problem i am unable to book my refill...

I have booked cylinder (Consumer no[protected] and received message on my mobile that "Dear Mr MOHD ASIF, ref booking[protected], LPG cylinder was delivered on 11/01/2015" on 12/01/2015 however I have not received it till now. I have already complained on bharat gas website (complaint reference number - 430487) on 30 Jan 2015 however I have not received any response. Please help me on this because it seems that delivery boy has been delivering it somewhere else.

I'm in need to change my mobile number towards my bharat lpg account.. Name: C. Varadharajan Customer no: 2601 Lpgid:[protected] Addhar no.[protected] Place : tirunelveli, tamilnadu. distributor name: maharaja bharat gas distributors. Distributor code : 164504 Old mobile number.: [protected] To be changed to new mobile number.. New Mobile number: [protected] I had submitted a filled in change of mobile number form to the distributor on 12.jan.2015. regarding my change in mobile number. But till date I had not got it changed. I enquired them on 28.jan.2015. And 3.feb.2015. Whether my mobile no.is changed. But they reply it will take a month..and on the day they reply that the data had to be taken to tuticorin for updating those mobile data. I'm not satisfied with their reply and I'm aged to walk often to them, regarding this change to receive this irresponsible reply. Because of this I had not got the subsidy for the cylinder which I received on 19.jan.2015. But Had received only the advance. Amt. In my bank account. Please do me a favour by making the mobile number change towards my lpg customer no :2601 as early as possible. New no: [protected]. Thank you.

I have booked my lpg gas on dated[protected] by booking refrence no[protected], he supplied gas cylinder same day worth Rs. 761.00.but he has not given any receipt. a month passes i was watting for subsidy amount but it is not deposited in my account till now . Please take in knowledge and release the ammount. Thanking you Yours Nirmal Kumar Srivastava Consumer no 49063958 Gas agency - Saraswati Gas Service Aishbagh road, LUCKNOW (Distributor Bharat Gas)

Dear sir I have booked refilling gas from ROSE BHRARAT GAS AGENCY, VAIKOM, KOTTAYAM DIST, KERALA CONSUMER NO 7255 RAHDA VARMA PAIKKATTU KOVILAKOM VAIKOM KERALA MOBILE [protected] the booking is done on Jan 2 2015 .last week they told that billing is done and delivery boy is on the way to delivery it but they didnt delivery it so far today they are informing that there is cylender stock and they are not able to do anything could you please do the needful regarding this for smooth delivery on gas cylender thanks varma

Dear Sir, I recently enquired for a new gas connection at Kanakapura, Ramanagaram District, Karnataka. They quoted Rs.5000 for single cylinder and Rs.7000/ 2 cylinder connections. The authorised rate for new connections is Rs.1850 for cylinder deposit + 200 for regulators. Please look into this issue. The dealer has been charging more .

With referred to the subject as stated above I Mr. Jiten Borah, would like to inform you that being a localite of Rangpuria, Tingrai Hoorijan Road, P.O. & Dist. Tinsukia: 786125, Assam, as per my knowledge and information according to the rules and regulations of Ministry of Transport & Highways, Transport Bhavan, New-Delhi, Dated 25/09/2003, for the subject of ‘NORMS FOR THE ACCESS FOR FUEL STATIONS, SERVICE STATIONS & REST AREAS ALONG NATIONAL & STATE HIGHWAYS’ (Attachment Enclosed) that if a new PETROL PUMP is installed near by to the existing Petrol Pump the minimum distance between both Petrol Pump should be atleast 1000mts. But I was deeply shocked and surprised by the company Bharat Petroleum Corporation Limited, as the company has unseen, avoided and also violated all the rules and guidelines of Ministry of Transport & Highways. The DISTANCE between the EXISTING P.Pump i.e.M/s. ARUNA FILLING STATION of Bharat Petroleum Corporation Limited & NEW P.Pump i.e. M/s. GOLDEN FILLING STATION also of Bharat Petroleum Corporation Limited which is going to open shortly has the distance less than even 100mts (BOTH P.PUMPS STANDS IN JUST OPPOSITE) which is only just the 10% of 1000mts actual meters given by Ministry of Transport & Highways. Infact also one more Existing P.Pump is standing in the same location i.e. M/s. LEXMI SAGAR AUTO AGENCY, of Indian Oil Corporation Limited, having the distance between both P.Pump of 800mtrs which is also not ok as per Ministry of Transport & Highways (Location Map Attached). And in the case of both BPCL Petrol Pump all the rules and guidelines have been totally unseen and kicked by the company officers. I have also come to know that earlier that after the issue of Letter of Indent to Mr. Lila Ram Borah (Proprietor of M/s. Golden Filling Station) the company had canceled the plan to open to Petrol Pump due to the distance problem of existing Petrol Pumps but later on all the guidelines where unseen by the company officers of BPCL. That sir, the total sale of MS & HSD of M/s. Aruna Filling Station is approx 96KL monthly & of M/s. Lexmi Auto Agency is approx. 60 KL monthly and after opening 3rd Petrol Pump the sale of existing two nos. Petrol Pump shall decrease more lower, which shall run in TOTAL LOSS of Existing 2nos. The new Petrol Pump which is going to open shortly is an ‘A’ side Petrol Pump in which the BPCL has invested for the infrastructure and also for the upliftment of the Products, so no investment was done from M/s. Golden Filling Station. So, in this either the Pump run in profit or loss there shall be no problem for him. That sir, as per my knowledge I have come to know that being a Localite of the Rangpuria, Tinsukia, there shall be not a challenge for all the Petrol Pump to run the business but shall fight with each other like wild animals. So, I request you to kindly take an immediate action so that not criminal problems or an unexpected situation arises in upcoming days for at any of the Petrol Pump and also for the Company reputation to. Warms regards JITEN BORAH

This complaint was lodged on January so far i haven't got any correspondence regarding this also i had replied for the sms that the complaint not rectified so far. Complaint. The Agency named Sri Balaji Gas Agency demanding money from Rs.1000/- to Rs1500/- for change of name within the family members also for attaching the Adhar card information and the Bank Account Details. Also treating the costumers very badly and making them to walk for several times. My Contact number [protected], Vijay, B.Sc., BL