Bharat Petroleum [BPCL] Complaints & Reviews

I'm consumer of Bharat Gas Agency having connection no 33003854. I've booked gas on 9th Dec 2014 but couldn't get it. When I went Krishna Gaytri Bharat Gas Agency then agent told me that I am not eligible for 12 subsidy cylinder. I can get only 5 subsidy cylinder. I asked him reason for this but agent didn't give me proper response. I want to register my complaint abt this. Kindly provide me proper response.

I have booked my cylinder by consumer no 49063958 in the month January 2015 Reg No is[protected] you have deleverd my cylinder on[protected] by Mr Sanjai worth Rs 761.00 still i am watting for subsidy deposited in my account . I have previously deposited my ADHAR no to your shop and to the bank also. please take attention towords subseedy and deposit it sortly yours faithfully (N.K.Srivastava) C-1745 Raja ji Puram Lucknow, 226017

Dear Sir, My name is Nemai Nandy & our Consumer No: 3859, LPG Id:[protected] today I am show in website that our previous booking (Order no. 1201025 dt: 20/12/14) deliver on 29/01/15 but till now (dt: 31/01/15, 12:40 noon) not received any refilling cylinder from distributer and one interesting thing again cylinder booking Order no. 1227732 dt: 30/01/15 without concern my phone call. Please treat this matter most urgent basic. Kindly note that, We haven’t received any refilling cylinder before 45 days from booking. Regards, Nemai Nandy Consumer No: 3859 LPG Id:[protected] Contact person no. [protected] Email id: [protected]@gmail.com

Respect Sir/Madam, This is to inform you that every month I don't get my cylinder after called by customer care. But right now I don't get my cylinder. I booked my cylinder 16th December 2014 booking no-1127101, consumer no-7966 consume ID[protected] Distributor-Dipshikha gas-n-gadget (harinavi sonerpur). I complained longtime customer care and help center and BPCCS (complain numbers -373498/377658/398120/402401) but don't resolved my problem. I go to my distributor place and told them which dey I get my cylinder. They told me that my subsidy was not active so right now so they can't give my cylinder .But already I submit my all documents(aadher no and bank details)so I can't understand why not active my subsidy and I dont know which day activate my subsidy. I requested you kindly give me one cylinder urgently and active my subsidy .Already we cooking by burn paper wooden at home .I have no money buying the market cylinder. For any further clarifications please feel free to call the undersigned Thanking you, Yours Sincerely, Bapi Maity Mobile:[protected]

i am banamali bhoi from bargarh odisha. my mobile no has not been registered . so i am facing lots of problem for booking a gas. it has been registerd wrongly by the staff. after giving application aslo it has not been corrected. i have not got my subsidy also. please take necessary steps.

My consumer no 7966/distibutr dipshikha gas- n- gedget Respect Sir/Madam, This is to inform you that every month I don't get my cylinder after called by customer care. But right now I don't get my cylinder. I booked my cylinder 16th December 2014 booking no-1127101, consumer no-7966 consume ID[protected] Distributor-Dipshikha gas-n-gadget (harinavi sonerpur). I complained longtime customer care and help center and BPCCS (complain numbers -373498/377658/398120/402401) but don't resolved my problem. I go to my distributor place and told them which dey I get my cylinder. They told me that my subsidy was not active so right now so they can't give my cylinder .But already I submit my all documents(aadher no and bank details)so I can't understand why not active my subsidy and I dont know which day activate my subsidy. I requested you kindly give me one cylinder urgently and active my subsidy

This is a COMPLAINT.I have booked a new cylinder, booking no.[protected], consumer no. 65591898. Distributor Address is : 29/144, VYSYA BANK COLONY, 8TH MAIN, BTM 1ST STAGE, BANGALORE-29. The person who had to deliver the cylinder came(on[protected] and called me, I guided him to reach my house but he said I am unable to find it and he ran away. I called him again, he did not respond. His contact number is : [protected]. I went to the distributor also on[protected], but the lady there did not show any interest in my complaint. Kindly take the required action against these two individuals and help me receive the cylinder ASAP. Regards Bhavuk Mudgal

Dear sir,
I had a bharat gas domestic lpg connection in ojhar, nasik from air force gas agency and my consumer no is 15261. The distributor code is 114530. I transferred my connection to panagarh vide tv no [protected] (Pressure regulator issued on this tv and the sv no is [protected]) and [protected] (The sv no is [protected]) dated 12 dec 2014. I am a defence personnel and here the service is offered by indane. But on registering for transfer of the subject gas connection the transfer is not taking place and different messages are disseminated indicating unsuccessful transfer. I have come to panagarh in the month of december and since then i am not having a gas connection due to the lapses of the bharat gas company. Please look into this matter and kindly resolve the issue at the earliest.

I have submitted all the relevant documents to your store for the mobile number update today morning. Consumer # 66283039 Mobile Number to be updated # [protected] However as I stated to your store employee that my gas cylinder is currently empty or consumed and kindly book the refill order the type of answer which I received was total not customer oriented. As per your store staff it would take minimum 10-15 days to get the number updated on the Bharat Gas Portal and then after you can raise the request for your refill cylinder. Please do the needful at the earliest on the public-spirited ground to get the refilling of my empty cylinder.

Dear Sir / Madam,
13.01.2015 i have booked my cylinder in Padmavathy gas agency chennai (Selaiyur branch). After that i have went there personally 2 times they are telling, we have taken the bill and we will deliver the cylinder within 2 days like that but still we have not got the cylinder. Always they are doing like that. This is not good for your good service.

My connection number is 23808175
Mame p.Savithri
Contact - [protected]
email - [protected]@gmail.com

Sir/Madam I am a consumer of bharat gas consumer no. is 12394 namly sayed rafi ahmed belongs amber gas services jaipur rajasthan . After my fathers death i want to transfer this consumer no. to me . i have submitted all the required docs and complete the formalities before one month still this cant be done by above service providers. Kindly do the need full so after that i would be able to link this consumer no to my bank account and gain the subsidy for the same . Thanks and Regards Sayed waqi ahmed s/o late Sayed rafi ahmed State Excise Department. "D" Block Vitt bhavan janpath road Jyoti nagar jaipur 302005 Rajasthan Jaipur. +91-[protected] +91-[protected]

Dear Sir, My mother in law, aged 68 years, has a bharat gas connection in Vellalur village, ponnur, guntur. The LPG distributor is in Ponnur town. She stays alone in the village and mostly she stays with her daughter (I am son-in-law) in hyderabad. She has booked a refill after a lapse of six months. Her connection was blocked by dealer. When enquired, he stated that if a refill is not booked within 5 months, it is automatically lapsed and for re-activation, copy of adhaar card is required in addition to payment of a penalty of Rs.200/-. When the matter was taken up with next higher level, the penalty was not insisted upon but copy of aadhar card was taken. In this connection, pl furnish the clarification for the undermentioned points : a) is it compulsory that a refill has to be booked within five months? In this case, my mother in law stays alone in the village and whenever she is in village, she uses gas and quite often she comes to hyderabad as she has no other children except my wife. Hence, one refill is sufficient for nearly six months or more. Even then, Is it mandatory that the refill has to be compulsorily booked within five months even when the cylinder is not empty ? b) The dealer says that it is compulsory as per rules. Such a practice is not existing in Hyderabad as confirmed from Regional Office here. c) pl look into the case sympathetically and provide clarification. I shall forward the relevant particulars soon after hearing from you. I think Only one dealer of Bharat Gas is available in Ponnur town in Guntur District, Andhra Pradesh. On hearing from you, I shall take up the matter with your dealer in Ponnur town. Thanking you Ch. Venkateswar Rao 95, Lakshminagar Colony Hydershakote Via - Langar House Hyderabad 500091 M: [protected]

Sir, Due to my official duty i am out of station about seven months. So i am not taking any cylinder in your gobichettipalayam dealer. Becasue of that reason my consumer no. adornment. So, Kindly release and issue the cylinder at an earliest Sorry for the incovinience caused by us. Thanking you Yours faithfully, CONNECTION NO.: 13509 DEALER : RAJ GAS AGENCY PLACE : GOBICHETTIPALAYAM DISTRICT : ERODE STATE : TAMILNADU

I am bhupinder Singh . I have not recived subsidy in my account . I am from Amritsar . My gas agency name is sidhu gas service . Roop nagar . Amritsar . Phone . [protected]. My refill no. Cx1474732. My gas come 7.1.2015. I send u reciept copy.. Please send my subsidy in my account .

i went to rudra bharat gas service on[protected] located on shatikunj road, haridwar for new connection for single cylinder LPG connection. i was told to deposit rs 5000/- which include connection costs and compulsory gas stove etc. when i told that i already have ISI marked gas stove, the their offcial refused to issue me lpg connection only and said that they care least about any complaint against them in this regard. pl clarify company stand in this regard.

Dear Sir, I am Ashok Kumar from Ghaziabad UP Pin -201009. I am a customer of Kamla Gas Agency, BHARATH GAS dealer in Ghaziabad. My customer number is 35223.Everya month kamla gas agency creating problem dut not deliver monthly cylinder so rectify my monthly problem and confirm to us my contact no [protected]. Best Regards, Ashok kuma.

DEAR SIR CONSUMER NO. 16180 Name: VIPIN KUMAR SINGH LPG ID :[protected] Distributor: DHARMANDERA GAS AGENCY(117481) I GOT MAIL FROM YOUR SIDE. We refer to your request Reference No 435374. dated 04/01/2015 for updating your Bank account details in our database for the purpose of receiving the LPG Subsidy to your. ACCOUNT NO RECIVED PLEASE URGENT ACTION PLEASE THANKING YOU 304, KANOONGOYAN LINEPAAR FARIDPUR BAREILLY MOBILE NO. [protected]-[protected]

DEAR SIR CONSUMER NO. 16180 Name: VIPIN KUMAR SINGH LPG ID :[protected] Distributor: DHARMANDERA GAS AGENCY(117481) I GOT MAIL FROM YOUR SIDE. We refer to your request Reference No 435374. dated 04/01/2015 for updating your Bank account details in our database for the purpose of receiving the LPG Subsidy to your. ACCOUNT NO RECIVED PLEASE URGENT ACTION PLEASE THANKING YOU 304, KANOONGOYAN LINEPAAR FARIDPUR BAREILLY MOBILE NO. [protected]-[protected]

Dear Sir/Madam I am customer in Saluja Gas Agency (Bharat Gas), Chandni Bagh, Sanoli Road, Panipat. I have last refilled my gas cylinder on dated 18/05/2014 and because of this you disconnected my gas connection. I have already deposited Re-connect Form in your gas agency. I request you please continue my gas connection. You are requested to look into the matter. Thanks & Regards Rajiv Kumar Mobile No. [protected] VPO- Chhajpur, Distt- Panipat Customer No.21278 SVN No.[protected]

I initially booked my Gas cylinder in the last week of December 2014. On Jan-01-2015 I received a SMS stating that my booking was cancelled. When I called the agency office they told me that cancellation had been done for all bookings due to Aadhar card submission issue. I had submitted my details long back still they did this for me. When I asked them what should be done, they asked me to re-book. I therefore booked again on Jan-06. Today its Jan-28 and I have still not received my cylinder. When I called the booking number, the IVRS system tells me that my booking ref is still available on their records and that my distributor has cleared bookings upto Jan-10. Then what happened to my booking done on Jan-06th?