Bharat Petroleum [BPCL] Complaints & Reviews

My name is kamal gupta . I have the bharat gas connetion no 8054, in name Sudha gupta I belong to Plikhuwa Ghaziabad U.P 245304. the Related distributor is Guru Kripa Gas services. He never delivers the booking on time . And whenever asks for this never gives the satisfactory answer. Kinldy help to resolve my problem contact no : [protected] Email- [protected]@gmail.com

Sir, my gas card serial No. 54937179 Name Y Giridhar of Border Security Force presently working Srinagar (J&K) my family staying at kurnool. Delivery of Gas cylinder I am paying Rs. 850/- refund of submitted amount in rong account. My account No is SBI [protected].

i have not received any gas subsidy in my acc. i asked gas agency about this but they said your subsidy has been already transfered in your acc. whose last four digits are XXXXXXXXX7540. but this last four
digits account does not belong to me when i verified. i also asked the bank they said there is no
subsidy amount in your acc. in this way everytime my gas subsidy transfer in another acc. then how can i
received my gas subsidy.

my personal detail below:

Customers No. 70012250

Distributor's Name: city gas centre shop no 129-130 gill road moga. (pb.)

AGENCY CODE NO. 115651

ISSUING COMPANY: BPCL

MY BANK ACC. [protected]

BANK NAME ; STATR BANK OF PATIALA

IFSC CODE: STBP0000194

MY Add.: Maya rani w/o late.
sh. Pyara lal

H. No. 1762 Street no. 1-F

Guru Ram Dass Nagar Moga

Moga-142001

Moga (PB.)

email; [protected]@gmail.com

mob no: [protected]

My consumer number 56891865 order no- 193942 dated[protected] we paid to the agency Rs 900 but till date we have not received the subsidy in my bank account. All the required documents have been submitted in bank as well as the distributor but no subsidy amount credited so kindly take some strict action against the LALIT BHARAT GAS agency. Hope to see some action against the distributor at the earliest.

Sir, I am a Bharat Gas Consumer & my Adhaar Card has been linked with my distributor and my savings bank account, for which I have received message and also Rs.568/- from the Central Government as subsidy to my bank account. I have booked my gas cylinder on 26/12/2014 through IVRS Phone No: [protected] with my dealer from my mobile No.[protected] and has been allotted a refill booking No.[protected]. My consumer Number is 1369 & my LPG ID is[protected]. The name of my dealer is "Bharat Flame" which is situated at Simla Street, Kolkata-700 006 West Bengal. The telephone number of my dealer is [protected]. Please note, that I have not received my refill cylinder till today and they are saying that I will get the refilled cylinder after one month from the date of booking every month even though I book through mobile IVRS system. It means that I will get the refill cylinder on the 26/01/2015. Kindly note, that my neighbours are getting delivery of refilled cylinder within five days from the date of booking through the IVRS method of booking that has been in use presently. Please note my distributor's code as 461832. I am very harrassed by this distributor and I am being deprived of the facility that the Central Government is giving to all the LPG Consumers by this particular dealer. Please make thorough enquiries whether my cylinder is being supplied to unknown persons other than the actual consumer for higher profits in the black market or other unscrupulous methods of earning undue profit in between these days. Mrs. Ratna Mitra Kolkata

I Booked on 26/12/2014 for a refill benefit of money transfer to my account on 01/01/2015 a sum of Rs.326.18 as subsidy was credited to my account on 06/01/2015 Cash Memo No.290691, Message received on 07/01/2015 Refill Cylinder not delevered yet, repitted I complain regarding the above said matter verbaly to my distributer Jay hind Gas Service, 176, G.T.Road Serampore, Hooghly West Bengal, Pin-712201 but no response received.

Sir, I have a LPG Gas connection of Bharat Gas.My Consumer number is 8225 after linkage DBTL 42802988. I have booked refill on dated 30.12.2014 booking number is[protected]. Refill not delivered to us till 20th Jan.2015, after that I have lodge complaint against the Distributor code is 113492 ( Jyoti flame) District Bulandshahr Uttar Pradesh. Complaint No. 404934 dated 20.01.15 customer care person (Aashish) said to resolved problem with in two day.Today (22.01.15) I have received a message form BPCCS your complaint ref.no.404934 is resolved but my refill not delivered to me. When I checked my status on e-bharat site I have found my connection has transfer to other agency with out any information to me. I want to BPCL take action against distributor Jyoti flame (113492) Sikandrabad Bulandshahr. So that distributor think about ten time regarding transfer connection with out inform to consumer. Sanjay Kumar Sharma

Dear Sir, It is for your information that I have booked for new gas connection on 10.09.2014 Ref.No.11446226 through on line. But sorry to inform you that I have not received any intimation regarding my connection from your side. I have booked a complaint in your customer care complant No.372424 on 05.01.2015. After that I have follow up the matter with your customer care so many times but I did not get any supportive response from your side. So I am tottlay dis appointed with the dealing of your company. As “Bharat Gas Sab Ke Sat” as you mentioned is not applicable to me. A customer booked for new connection is expected a positive response from you or not. Bharat Gas, Facilitating Indian Kitchen Regards, Gita ram M:-[protected]

My name is Manigandan residing at velachery, chennai, tamilnadu. I am having lpg connection in bharat gas. My consumer number is 59864077. I am not able to book cylinder through IVRS, so i approached my agency(sri munusamy gas agency, velachery). They said that your connection is locked under multiple connection. For your kind information i dont have any other connection in my name other than the one i mentioned above. I last booked my cylinder in the month of july. After that i didnt book cylinder due to my personal family reasons. If they locked my connection as "dormant connection" i will welcome their decision. But instead of that they locked as i have multiple connection without any proof. This is totally unfair to me. I lodged lot of compliants both in agency side and also in bharat petroleum. But they are blaming each other for the things happened to me and they did not take action on my compliant. Now i want to know under what circumstances and what led to lock my connection as multiple and i want to know who is responsible for this, I am expecting strict action from your side. As i am a common citizen of india and i have a little knowledge of internet i came to know that these kind of facilities are available to take action against who commit mistakes. I cant imagine people who are illiterates. For your kind information i already submitted my KYC document to the agency and also linked my connection with bank for getting subsidy. Now without any reason they blocked my connection. I want to rectify this issue as early as possible as i have five month child. It is hard to manage without gas. Thanks in advance

My Query reference no is 398342(TRANSPERANCY FOLDER), which is placed on 17/01/2015 to Domestic Bharat Gas Services YET TO REPLY where in it was stated that the distribution of Gas cylinders is being done with a back log of 2/3 days during last whole year. But suddenly why it has become a back log of 17 days cannot be digested. The worse situation was happened somewhere in 2013 even in that time the back log was 7/9 days. It was requested to give the authentic reasons so as to bring to the knowledge of concern ministry to sort out the issues so as to avoid the incontinence to the public. Whenever such instances takes place the dealer simply states that the supply is shortage. I don’t think there will be so much of shortfall with this government. It is therefore requested to depute good official to sort out the malpractices/problems if any.

DEAR SIR, MY CONS NO 44 DGCC NO;3064936 IN PUNSUP GAS SERVICE AT BATHINDA IN PUNJAB . SIR I DID NOT RECEIVED SUBSIDY AGAINST ORNO;160731 DATED 01/01/2015 CMNO;138746 DATED 02/01/2015.I ALSO RECEIVED MESSAGE IN MY MOBILE ON DATED 03/01/2015 THAT MY SUBSIDY TRANSFERED IN MY S/A [protected] HDFC BANK, IFSC CODE;HDFC 0000003 BUT I DID NOT RECEIVED THIS SUBSIDY TILL TO DAY . THANKING YOU GURMIT SINGH 5968 BIRLA MILL ROAD BATHINDA MOBILE...

Dear Sir, My gas agency is M/s.Shivshakhti.Booked my gas on 13/01/15.Till date, they have not delivered the gas.Due to this, we are facing somany problems in my house.M/s.Shivshakhti is very careless and they are not honoured their commitments during booking time.Please look into the matter and do the needful.

I have booked LPG refill on 7th Jan 2015, booking reference number:[protected] and Sri Raksha gas agency, Hebbagodi, Bangalore cleared booking upto 31st Dec 2014. I was waiting for the refill till yesterday (19th Jan 2015) and I called them on their mobile No. [protected] @ 4.20 pm and they have responded mentioning since no body at home it was not delivered and will deliver refill today (20th Jan 2015) when I called no response to mobile and refill also not delivered. When tried to check in IVRS once again fresh booking registered. I was surprised to get another booking reference number. When I checked on line, my previous refill request was cancelled without any information. I am facing same issue with this gas agency every month. I am cheated and harassed like this every month. Please take appropriate action against this agency.

On 2nd Jan 2015 booking of cylinder was done but subsidy of Rs. 568 was not received in my bank account. Cylinder has already been delivered but still Rs. 568 has not been credited to my bank account till date. My details are as follows:- Name- Punam Place- Meerut Gas distributor- Tiranga Gas Service 17 digit LPG ID[protected] Consumer No- T 1122

I have not received refill gas delivery till today and when I told manager of jai bajrang bali gas service suratgarh give me detail my kota’s 9 nos. slender because this year only three slender used by me my kota’s 9 nos. slender where they consumption slender my consumer no.10698 adress sri suresh chand shrivastava 12/296 by pass road, suratgarh rajasthan

Sir, This is I.D Bhatt From Dehradun, Uttarakhand. My consumer no 9110 (Adhunik Gas Agency) Jogiwala Dehradun book my refill on 10 - jan - 2015 by online method booking no.[protected] & till now I didn't get my refill & now they replied that they provide my cylinder after 27 jan-2015. I am sumbmitted all the document in time. When as I took my last refill on Nov -2014. Each & every monthy I have to launch my complaint then I get my cylinder. I am facing this problem since last 1.5 year. So I request u to plz provide me good servie...

Hi Team, I am residing at warangal district, telangana state, Having BHARATH GAS connection since 20years, As all o[censored]s known recently all gas policies were changed and they are telling that they will deposit subsidy amount into gas connection owner bank account.My father was expired so that we want to transfer the gas connection name to my mother name, we have filled all the necessary forms and attached required docs and handed over to PRITHI GAS AGENCY, L.B.Nagar, Warangal in last year to transfer the name, but till now the gas connection name is not changed instead gas agency people are not responding properly and we have been visiting gas agency every week since 1 year. If same problem continuous we will be in big trouble to get the gas every month. Kindly help on this and do need full to me. Regards, Abhishek G +91 [protected]

Dear Concerned, Our LPG ID No. is 1 [protected] Consumer No 1056 Actually, we had booked the Gas Cylender booking no.[protected] on 23rd December 2014, against this booking we have received this on 8th Jan 2015 on Rs 725/-, after many visit on Agency. After that we have received the message on 15th Jan 2015 " Dear Customer, your LPG Refill Order no[protected] has been cancelled on account of : order cancelled as cylender could not be delivered after two attempts please contact Distributor for details" It is the reason... subsidy not received till yet ? I've received only advance subsidy of Rs 568/- on against this booking. I had already lodge the complaint on your customer care on 12 Jan 2015 and complaint no is 385422, but not any satisfactory solution. Sir please help to resolve this Discrepancy

Hi, This is the complaint regarding my gas connection which has been blocked due to non ordering of LPG cylinder in last 6months / changing the distributor by bharath gas automatically. I have given all the requested documents to SRI LAKSHMI NARASIMHA BHARATH GAS AGENCY / NAGAVARA BRANCH which are complete personal details /phone number change /aadhar enrollment, Driving license address proof, bank passbook and so on. They are not...

my consumer no 24052 dealers name H.Joshi Brothers Nasik my mobile no [protected].Ihad received cylinder on 10.01.2015 costing Rs.755/-.On 15.01.2015 I have received message on my mobile that subsidy of Rs.282.53 for lpg cylinder supplied vide cash memo no 622586 has failed..kindly do the needful and credit subsidy amount to my s/b account.