Bharat Petroleum [BPCL] Complaints & Reviews

Dear Sir, My consumer No. is 55825784. My original name is Rajesh Kumar but instead of this Rajesh kumar Gupta is registered in Bharat Gas account as a consumer name. At the time of opening the account I wrote Rajesh Kumar clearly but due to mistake of agency my father's sir name is added in my original name. I have repeatedly approached the agency for the correction of my name but no action has been taken yet. But now it is tough...

Dear sir, I have been trying to book Refill LPG cylinder for the past4 days on[protected] on my registered land line No. 24440097 butbooking is denied saying " your mobile number is not registered ".Every time I called up for booking, the same standard reply is given.."Yourmobile is not registered ". On your site, it is clearly mentioned theoption of either land line or mobile and I have opted for a land line. So, what's the problem ? On the last two previous occasions I got the Refill bookedimmediately and I had no problem what's so ever This amounts to mentaltorture and agony to a senior citizen who is totally helpless without theRefill. I, therefore, humbly request you to kindly resolve this problempromptly. Please also feed my mobile number [protected] in your system sothat I am able to book my refill immediately without any problem.Myland line number is 24440097. My previous complaint No. 355356 (on yoursite ) remains unanswered till date Thanks and wishing you a very happy, peaceful New Year 2015. Please help me. D V D 'Souza Consumer Number 412765 Mahim Gas Service, Mori Rd Mahim, Mumbai - 400016

I am having LPG connection from your company. My distributor is Kalavati Gas Service, Virar - West. My consumer number is 63532832. I have submitted form to register my mobile to gas agency about 08 days back but so far it is not yet registered and due to which I am not even able to book a cylinder. I have given two land line number on my gas blue book but both the numbers are out of Service since last one week so not able to contact them. Being a Holiday on 01 Jan, yesterday I went to Kalavati gas Agency to resolve my problem. I was very stunt to see the scenario there. Total 04 staffs are deployed but no one bothers to listen the complain. In my previous mail, I wrote very clearly that, you keep trying to call there but result is zero, and yesterday I came to know the reason for not getting call connect ...Myself I have seen that Telephone Receiver was intentionally kept off from the instrument. I asked that lady staff about not keeping receiver in proper position. She replied very rude that " To kya karu ? " " Aap ko jahan Shikayat karni ho kar sakte ho" Pl see the attached photo, I took at your Gas agency. She was very bold enough to reply so, because She know that there is No one will take any action. This shows that Branch Manager is aware of such non sense issues at Agency and still, He supports. Such thing happens in only such condition where staff knows that nothing is going to happen, They do not have fear of job loss, They do not fear of getting their salary cut. You are requested to take appropriate action to get the staff correct so as they behaves properly and using the instruments given to them for the benefit of customers. In case of any further query, pl call me on my cell : [protected]

Sir i Deepak kumar dubey bharat gas consumer no. 3019521 booked cylinder on 30/12/14 and on 02/01/15 received delivered massage Dt 01/01/15, But cylinder not delivered. distributor name- General electric and radio service. booking no.[protected]

Dear Sir, Gautam Enterprises East Delhi, Dilshad Garden, (Bharat Gas Agency) Every time Delivery of cylinder is delayed for more than 8 - 10 days after booking. My last booking was on[protected] order booking no.[protected] and my cylinder gas Agency was not delivered today on[protected] {delayed by 7 days)and not giving respond to my calls. We are regret to inform you, we had already a booking of gas cylinder on this booking no.[protected] Date.. 25.12.2014, Yesterday I'm not received any gas cylinder." LPG REFILE ORDER NO.[protected] Date.. 25.12.2014. Not coming any delivery man form my house Date on 01.01.2015, today your side I received massage ref booking[protected] LPG cylinder was delivered on 26.12.2014. Yesterday IM not received any gas cylinder." LPG REFILE ORDER NO.[protected] Date. 25.12.2014.For your kind information we have already call so many time gas agency but not response any think. I am not satisfied from his service. So please look into the matter at the earliest otherwise I will take my necessary action. Thanking you in advance, Now you are requested to please dispatch the new booking gas cylinder as on our registered address 1/5247, Gali no.8, Balbir Nagar, Shahdara, Delhi-110032 and mobile no. [protected] ( Shakambari gupta )

Dear sir, two times i have submitted adhar copy and bank account details but still didnt link my account to adhar and somany times i called to bharat gas office ([protected],[protected], kayamkulam, but nobody picking phone. please do the needful at the earliest consumer no:23571 Distributor Name: KERALA STATE CIVIL SUPPLIES CORP Distributor Code: 115420 Distributor Godown Address: OPP M.S.M. COLLEGE, NH47 690502 Distributor Showroom Address: OPP M.S.M. COLLEGE, NH47 KAYAMKULAM P.O. KAYAMKULAM, ALLEPPY DT. 690502

Dear Sir Agency Code - 140100 Agency Name - Shipranand Bharat Gas, Bhinder Address - Narsingh Bal Vatika Bhinder Tehsil Vallabhnagar Dist - Udaipur Rajasthan उपभोक्‍ता क्र 54438769 उपभोक्‍ता नाम राजू प्रजापत पिता उदय लाल प्रजापत पता शाह जी बावडी भीण्‍डर 1 निवेदन है की मेने पिछले महीने 22 नवम्‍बर 2014 को टंकी ली थी उसके बाद मेने 21 दिसम्‍बर 2014 को फोन कर के बुक करवायी थी लेकीन अभी तक मुझे उपलब्‍ध नही करवायी ा ओर यह समस्‍या मुझे हर महीने उठान‍ी पडती हैा 2 DBTL के तहत जो फोर्म भरवाये जा रहे है उस फोर्म के प्रती व्‍यक्‍ती से 10 रू वसुले जा रहे हैा Pls Contact me. Regard By:- RAJMAL PRAJAPAT s/o UDAI LAL PRAJAPAT Add- Shah Ji Ki Bawadi, Bhinder Mobile No. [protected]

dear sir i have booked for refilling of my LPG on dated 20.12.2014 vide booking no.[protected] my consumer no. is 60538284... but not received till today 01.01.2015... yesterday 31.12.2014 when i saw on my login id with bharat gas it shows that[protected] order no. 1445566 1 Cancelled and delivery date[protected]... and now today 01.01.2015 shows as[protected] order no. 1459056 1 In Process also yesterday i lodged a complaint at 1 p.m. through my login id complaint reference no. 355755 and 355768 and i recd. a message at 4:51 p.m. on my mob. that ur complaint has resolved here one thing we couldn't understand that how they cancelled my booking without my consent...??? plz. do the needful... thnx.. kalp narain verma [protected]

Dear BPCL, My self Anil Singh and i have visited to your distributor Chitra gas services for filling the form 4 adhar card and bank details for subsidy in my account, but they have not accepted my form due to on govt id name is Anil Kumar Singh and on gas connection it is Anil Kumar, and after that they have suggested to fill the KYC form for adition to Sir name in gas copy, i have filled the same but your executive Mr Sunil mob no [protected] have demanded rs 500 for updation, same was also given to him, and still they are not giving me the resolution after 4 days, so please resolve the same and asked to him why not accepting the such documents and taking the money from under table, still not getting the proper resonce. Thanks & regards Anil Singh Consumer no C65234 Contno [protected]

My consumer no is 2351. I booked for cylinder on 22/12/14. My booking reference is[protected]. On 27.12.14 our distributor Jai Ram BharatGas Agency called me and said that he going to supply the cylinder on that day. But till now it was not delivered. On 30.12.14 I went in person to the distributor to enquire about thie. He said that he will supply the cylinder on 31.12.14. I again tried to book the cylinder on 30.12.14 and it was done and the ref No is[protected]. Is it possible to book the cylinder again. Please make the necessary steps to supply the cylinder and action against the defaulting distributor.

kindly finished all lpg cum bhartgas connection please legal confirmation on in his faimly and loco office nainpur, shubham gas agency nainpur who was benif this connection and again never connected this name connection whom correction letter forword

DEAR SIR, I AM YOUR CUSTOMER WITH THE NAME OF PARVEEN KUMAR S/O ANGAD DEV, 297, PHASE-II, URBAN ESTATE DUGRI AND MY CONSUMER NO.58248019. AND MY DISTRIBUTOR IS "PUNJAB GAS SERVICE" LUDHIANA(PB). MY COMPAINT IS YOUR DISTRIBUTOR IS NOT SUPPORTING ME FOR ATTACHING AADHAR CARD.BY DEFAULT, I HAVE GIVEN MY CURRENT A/C AND YOUR DISTRIBUTOR SAYING ME, YOUR ACCOUNT IS ATTACHED ALREADY BUT IT IS WRONG. NOW, I AM GIVING MY SAVING ACCOUNT WHICH IS CONNECTED TO AADHAR CARD BUT DISTRIBUTOR IS SAYING WE CAN NOT CHANGE IT. I HAVE LOST MY AMOUNT FIGURE DUE TO IN CONVEYANCE . PLEASE DO THE NEEDFUL THANKS WITH REGARDS PARVEEN KUMAR MOBILE NO.[protected]

Dear Sir / Madam, As per your notice, I went to your Distributer within 15 days at chandannagar Gas supply agency ( 112349 ) with all my original documents and KYC form. But your distributer refuce my KYC form and told me that this KYC form is system generated and not valid. Your distributer at chandannagar Gas supply agency ( 112349 ) rough behavior with me. Please inform me the process to get a new LPG Gas connection. with regards Dipanwita Das Mob : [protected]

Sir My name is Rintu Chowdhury S/o. Lt. S.Kchowdhury has connection in City Gas services( Bharat Gas) at Sidhgora Jamshedpur, Jharkahnd . I wanted transfer my mother name Mrs. Champa rani Chowdhury instead of late my father name .Mr. S.K Chowdhury.But whenever we vist to dealer to change of this name, they demanded some bribe to have change the stuff. We talked Bharat Gas Terriotaory Manger Mr. Avishek Ranjan, He cleared us, there is not required any money transaction to change of name in book. Even we got to know that Inadane Gas Agency said no money to take to change of name or transfer of name in to the Gas book . Pls sir tell me how to change the name, Becouse that Agency harrase us much where as my mother has right to nominee instead of my late father.They are not listening single word without taking money. Pls guide us where to resolve this problem, As becouse we have been running last one & half months to that agency to leav other work absent my office simentenously .Pls revert back to my no or email Mob no : [protected], email : [protected]@gmail.com

Dear Sir, The Bharat Gas Agency named as Meera Gas Service, Meerut are not providing the home delivery after booking the gas. They are forcing us for taking the gas delivery from the gas godawn and still not deliver today. My Consumer Details are as under: Name of Gas Agency: Meera Gas Service, Pancheel Garh Road Meerut Consumer No. 13678 Name of Consumer: Shakuntla Devi Consumer id:[protected] Gas Booking Date: 08/12/2014 Booking No.[protected] Mobile No. [protected]

Sir, I have been visiting twice to thrice in a week to LVN bharat gas, for getting reason why my account is blocked ? 1. I submitted my bank account details to them almost 35 days back. 2. I submitted SV photocopy to them also last week. i submitted all the documents requested by them, but when i ask why my account is blocked, i could not get any answer. I booked cylinder almost 35 days back, but there is no delivery and no response also. I have submitted three complaints, but i am not able to get resolution to my problems. I request you to look in to the matter as soon as possible. details are as follows: Name: Rahul Dargainya mobile no: [protected] or [protected] customer id : 53605117 343878 Complaint CONSUMER ONLINE ACCOUNT SHOWS BLOCKED HE WANT TO UNBLOCK HIS ACCOUNT HIS NAMEMR RAHUL DARGAINYA AND FROMF-6, 1ST FLOOR, PRATHEEK WINDCHIMES KASAVANAHALLI VARTHURE (H) BANGALORE 560035 DISTRIBUTOR NAMELVN BHARAT GAS CONSUMER NO53605117 SO PLEASE UN BLOCK HIS ONLINE ACCOUNT. 22-Dec-2014 No Others Karnataka BANGALORE 343559 Complaint booked cylinder 25 days back, still i did not get cylinder. 22-Dec-2014 No No Home Delivery of Cylinder Karnataka BANGALORE 343465 Complaint i have submitted bank account details to LVN bharat gas, lady on the counter, did not give acknowledgement. why my account is blocked 22-Dec-2014 No Connection blocked Karnataka BANGALORE Regards Rahul Dargainya

Dear Sir, my consumer no.7101 (DHARAM VIR SINGH) under agency of M/S Milind gas Service, WZ-7A/1, Milind Market, Vill. Kesho Pur, Vikas Puri, New Delhi- 110018. my father (DHARAM VIR SINGH) is no more, now i want to change ownership of the connection, so i had visit this agency and requested for the same online through the agency. Then they give me a receipt/challan, But unfortunately i misplaced the same. Now they want us to buy a new connection by paying Rs.6000/-, because they said we cant get our old connection as we have misplaced the receipt. So please help us to get our old connection back.

Dear Sir, I have a connection name given in the connection another person now I want to change the name and address which procedure I have to follow and how much money its cost me. Please inform me its urgent. Email : cristiano. [protected]@gmail.com or call [protected].

skoshyvad on Jul 13, 2013 subsidy money not received on 25 june 2013, i have paid full amount Rs.835- of gas cylinder, subsidy amout not yet recieved in my account, only message came from BPCLPG regarding my subsidy amount has been transferred to the corresponding bank. I checked with bank and gas agency, according to them all the records are...

sir, my name is geeta choudhary, my consumer no. is AP10041, my agency is jai harsh bahuguna gas agency, h-362, sector 22 noida, my complaint is to cancel the transfer of my connection held on 24/12/2014 because they were not accepting my id. so, kindly, please cancel my transfer of gas connection