Bharat Petroleum [BPCL] Complaints & Reviews

Dear Sir, Accidentally on my Consumer No. 64375126 and LPG ID No.[protected], Out of Subsidy Mode activated. I have submitted complaint to my Distributor Urvashi Gas Agency (120144), but they are unable to solve my problem. Requested to kindly avail me subsidy mode gas, I have submitted Adhaar to my Gas Distributor & my bank also. Needed your quick response plz. Regards Suraj Upadhyay

m Naresh Kumar
mobile no.[protected]
Consumer no.50809482
from ismailabad distt. kurukshetra
i submit photostate copy of adhar card and bank no.I have difficulty in online booking of gas cylinder. Next day i went to agency there i found my account is closedFor solve this problem i am consult with distributer ..but he said that my account is closed by compney.Now i cannot online booking of cylinder.please help me and solve this problem..

Ref. Consumer no. 8475.I have booked my gas cylinder with [protected] of phoram gas agency vallabh vidyanagar on 20.12.2014. Vide booking number[protected]. On 1-1-2015 we received a message from state bank of India that an amount of Rs. 568 is credited in my account as subsidy of LPG cylinder. But till date we have not received our cylinder from our distributor even after frequent reminders personally and telephone calls. Please do kindly look in to the matter and take the necessary action and oblige.

Sir, I would like to tell you that Mr. Sarju Prasad Sahani, a poor person with my help applied online for new LPG (Bharat Gas) connection on[protected]. His request was accepted and he was allotted waiting list No.13574682, from Bharat Gas Co. with the direction to submit the print out of online Form (KYC form) along with the supporting documents i.e. KYC form, Affidavit, Photo copy of Ration Card, and ID Proof within 15 days.In case of failure to respond the intimation letter within the specified period of 15 days, his registration would be treated as cancelled. Today, he met the distributor (MAA VAISHNO SHASHI PRABHA BHARATGAS- 186350), District- Maharajganj after fulfilling all the requirements and requested him to submit the form but he refused to accept the same. The dealer said that only manual form would be accepted. Then he asked for manual Form, but the dealer refused to give me the same also.
If possible, Please, take reasonable action.

i think wrong account is connected with my lpg gas connection and my subsidy is not reach on my account mr. ramesh chandra mehrotra bank details : acount no [protected] canara bank aminabad branch lpg details : consumer no 671 mob no. [protected]

मई 2014 के 6 माह पहले मेरा गैस कनेक्शकन बंद हुआ था। क्यों कि हम कुछ महिनो के लिए दिल्ली शिफट हो गये थे। जब हम अपने गांव ननफर वापस आये तो पाया कि मेरा गैस कनेक्श‍न बंद किया गया है। उनसे हुई बातचीत के आधार पर गैस से संबंधित कागजात गैस एजन्सीे को जमा किये थे ताकि उसी नंबर पर यह गैस कनेक्श न दुबारा चालु हो जाये। लेकिन अभीतक इसे चालु नहीं किया गया। इस दौरान मै बार-बार इसे चालु करने के लिए गैस एजेन्सीद दौडता रहा। गैस एजेन्सीत से बात करने पर वह यह कहते है कि उसे चालु करने के लिए रु 2000 भरना पडेगा। इसके साथ साथ वह यह भी कहते है कि आपको लिंक खुलवाने के लिए पटना मेल किया गया है अत: आपको पटना जाना पडेगा। consumer no -3532

Dear Sir/Mam, I am facing problem of gas cylinder delivery since last six months. I have complaint many times but there is no result. There is no response after many of follow ups on daily basis. My current booking Date is 03/01/2015 & booking No.291014 is after 11 days there is no delivery of cylinder & no any response from Raghav Bharat Gas Agency Dadri G. B. Nagar Sir Ge Black Ma Celender Lana Padaga Kya My Mo. No. [protected] Kindly give us right suggestion & provide us solution. Regards MAMCHAND CO. NO. 25896

Sir, I am a consumer of LPG domestic gas having I.D.No.1840 at Lakshmi Prasanna Gas Agency, LPG Distributor, Achampet, Mahabubnagar District, Telangana. From the last few months I am observing shortage of Gas in Cylinder supplied to my home. Recently I bought a LPG domestic cylinder and yesterday when I tried to connect it to my Stove, I found about 60% of shortage in the Cylinder. I got fixed a pressure mere to the regulator, so I could found the shortage. When I informed said fact to the agency proprietor, I received no proper reply. Due to shortage of Gas, I have been sustaining heavy lost. Hence I request the authorities to raid stock points of LPG agencies and take necessary action in this regard.

Hi I am Balnath Khandagale I am facing the following problem H. M gas agency in alandi is not provided the gas at home 14 days after booking. I had booked the gas on 29th december 2014 and called them after 5-6 days for the gas delivery the response was we are not providing the gas at home you have to come here and take the cylinder from agency. On 11th Jan 2015 I have collected the gas from H. M gas agency. It's very serious issue. Please take it on priority and suggest way forward. Every time it's not possible to pick the gas from agency.

sir, I am customer of your Distributor Sumitra bharat gas agency majhauliraj deoria UP. I Booked my cylinder on 15/12/2014 having booking refrence no[protected] .Cylinder was delivered on dt 09/01/2015 With LPG ID[protected]. Agent was taken Rs 850 for my cylinder without given any slip or voucher on the name of DBTL while i am not add my shelf with DBTL Scheme.Excess money was not taken by me only, taken by more than hundred people against distributing more than hundred cylinder. Can you tell me is it fair. If it is not fair than who is responsible for this type of activity.Really it is very shamefull and hasty service of your organization. please give me reply of this topic. Regards Hari Shanker Mishra Mob-[protected] Vill+Post-Pipra Ramdhar Distt-Deoria (UP)

Dear Sir/Mam, I am facing problem of gas cylinder delivery since last six months. I have complaint many times but there is no result. There is no response after many of follow ups on daily basis. My current booking Date is 29.12.2014 & booking No. is[protected]. after 16 days there is no delivery of cylinder & no any response from SHIVA Bharat Gas Agency LAL KUAN GHAZIABAD. Kindly give us right suggestion & provide us solution. Regards RISHIKESH TIWARI my LPG ID.[protected] Mob. No. [protected].

Sir my name is balwinder singh I am consumer bpcl gas company my consumer no 60305764 my refil is booking date 17/12/2014 m booking no.[protected] my distributor name ahmedgarh gas agency(distt) sangrur(punjab) i am two three apeals distributor ingore sir pls solave my problame my phone no [protected]

If order one cylinder means. LPG cylinder value is 750 RS. But transport charge is 50RS. This transport charge is high. Need to standardizes the transport change .

My consument no: 64631958 I had a put complaint to my distributor regarding LPG smell in the home during the cooking, I have been asked to my distributor frequently & the same time they have attended but not yet provide the solutions till date Kindly do the needful else I have to discontinue with Bhartat Gas connection I am expected your co-operation & do the needful Distrubutor name: New Era Gas Service, New Ranip, Ahmedabad Code no: 128159 Thanks & Regards mayur patel

My name is M.KUBER ( Wrongly registered as R.M.Kubier and not corrected after several complaints and on line complaint. no. 323420) My customer id is 3041. My distributor is Vishal Gas Agency, Chennai. I had opted for Non Subsidy and booked a cyclinder on 22.12.14. Registration no:[protected]. Till today the cyclinder is not delivered. Every day the distributor says, today it will be delivered. That today, yet to come. Help me get the cyclinder atleast on 12th Jan'15. Kuber. [protected].

Respected Sir/Madam, I am Netai Biswas have an gas connection in BPCL agency MITRA DISTRIBUTORS, Chakdaha, Nadia, West Bengal. Consumer no. 31567, LPG ID[protected]. I am going to there and ask them for additional cylender as per BPCL rule. But the agency forced me to pay Rs.3800.00 if I get.

Respected sir/madam, I am Dr. K. Rajasekar, working as a assistant professor in government institution, i have my gas connection in BPCL, anubha gas agency ariyalur, Tamil nadu, last four months the cylinder was not delivered from the company. i am going to their and get my cylinder and call the auto come to my house but myself and my wife dont know the connection of cylinder properly. i ask the company how long it will take to deliver the cylinder but they dont give the information properly many people come and get the cylinder. Please give the proper solution and what we can do.

Dear Sir/Madam My Consumer No- 25449 & LPG ID - 1 [protected] active OPT out of subsidy mode your website. Kindly delete OPT out of subsidy mode my consumer no - 25449 I need subsidy. Note - I am all ready inform your distributor but till date not delete OPT out of subsidy mode my consumer no - 25449 Regards Altaf Ali Mob No - [protected]

Dear Sir/Madam My Consumer No - 4136 & LPG ID[protected] active OPT out of subsidy mode your website. Kindly delete OPT out of subsidy mode my consumer no - 4136. I need subsidy. Note - I am all ready inform your distributor but till date not helping Regards Aneet Kumar Mishra Mob No - [protected]

Dear Sir / Madam, kindly peruse the trailing mail as it is self explanatory and till date have not received any reply or call from your customer care office till have not been informed with a valid and justified reason as to why the consumer no. has been blocked either by the Gas distributor or by the Bharat Gas. Thanks & regards, TARNIKANT GHAI Dear Sir, Please peruse the trailing mail till date no reply to the query raised has been received nor any acknowledgement so far. kindly reply to the trailing mail by 03.01.2015. So that further course of action may be initiated. Thanking You, Yours Truly, Tarni kant Ghai, Flat no.18, 5Th Floor, ASHA C.H.S. Ltd, Malvani, Mhada, Malad (West) - 400095 0-[protected]. E-mail: [protected]@live.com From: [protected]@live.com To: [protected]@mtnl.net.in Subject: Consumer no 65351175blocked Date: Sat, 27 Dec 2014 13:03:26 +0530 Date :- 27.12.2014 The Customer Care Officer, Bharat Petroleum Corporation Ltd. CUSTOMER RELATION CENTRE Near Radha Gas Service, Opp Bldg No. 521, Tagore Nagar, Vikhroli (East). Mumbai - 400 083. With regard to above this is to bring to your kind notice that I have been transferred from Dharamshala, Himachal Pradesh and was having HP Gas connection which has now been transferred to (Bharat Gas) Mukta Gas Service, Distributor code 110871 situated at highway view shop no 22, kurar village malad East, Near Kurar Police Station. The address which has been provide by me is Flat no.18, 5Th Floor, ASHA C.H.S. Ltd, Malvani, Mhada, Malad (West) - 400095 this flat is on bank lease and I have been allotted consumer no 65351175 on 26.09.2014 through Receipt no 302 / 5064064 and subscription voucher [protected] against HPC TV along with DBC cylinder and had submitted all the KYC documents for the needful to be done. The Gas cylinder was consumed on 23.12.2014 and called from my registered number [protected] for refilling the cylinder on [protected] (i.e., within the specified time period of 3 months, 26.09.2014 – 23.12.2014) and was informed that my consumer number has been blocked. I had inquired from the distributor and was told that the company has blocked the consumer number as they could not give any justified reasons / satisfactory reply since they did not have any information / intimation from the Company (Bharat gas). Further the company nor the Distributor have sent me any type of communication on my registered address or mobile number (i.e, SMS Alerts, E- mail, Telephone Calls or Registered / ordinary letter) regarding the blocking of my consumer number there by restricting me to book another refill cylinder causing unnecessary harassment. Kindly inform me the reason for blocking the consumer number 65351175. Awaiting for an early activation of my blocked consumer number. Thanking You, Yours Truly, Tarni kant Ghai, Flat no.18, 5Th Floor, ASHA C.H.S. Ltd, Malvani, Mhada, Malad (West) - 400095 0-[protected]. E-mail: [protected]@live.com