Claimed

Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com

1.8

Updated: May 16, 2026

Complaints 6088

Resolved

2104

Unresolved

3984

So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Bharat Petroleum [BPCL]

Having problems with Bharat Petroleum [BPCL]?

File a complaint and get it resolved by Bharat Petroleum [BPCL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Petroleum [BPCL]

Bharat Petroleum [BPCL] reviews & complaints page 192

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Dear sir, Myself Altaf padasalagi booking ref 13106702 applied for initial connection (first time)with single cylinder.when i went to distributor with KYC form(filled online ) and necessary documents he said initial connection will start in January and refused me for taking the form . Also when I asked how amount should i fill including deposit fee he said 7000INR for single cylinder connection, but when i consulted customer care regarding fee structure they said need to fill only 4475 INR for single cylinder connection . So request you to kindly confirm with return mail how much i shd fill initial amount with distributor? And confirm when i shd get my initial single cylinder connection ? Distributor code :100477 A.G patwardhan & sons location :jamkhandi Awaiting your prompt action with this regard .

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have booked my gas on 19/11/2014 but till this day they not supply the same.Last week i have visited the gas agency directly but they do not admit to visit the manager, Three phone numbers are allowed to this gas agency. But they not pick the phone.It is a regular practice.When a customer want to speak to them the customer go the gas agency, and they provided a number near to the office and customer can only booking of gas.They dont to allow to speak to the manager. My consumer number is 20479 gas agency address, ghrihalakshmi enterprices, sindoor complex, near avhs, ponani po, malappuram, kerala, 679577 Sir kindly take immediate action in this regard please...

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

Consumer No. 10623 Distributors - Balaram Distributors Kolkata LPG Id[protected] Aadhaar No.[protected] Sir, Inspite of my submitting aadhaar linked form to distributor, seeding request thru UDAI and SMS. More than 1 year has passed. My consumer no. in not linked to aadhaar for receiving my subsidy. My bank account is already linked to aadhaar. I have lodged repeated complaint with BPCL but without resolved. Please help me to link the aadhaar with LPG.- Deb Kumar Saha

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sikar, Rajasthan

R/sir/Madam, i have apply new connection your authorized Dealer Shri Shiv gas agency dealer code 112260 through on line my new gas connection waiting no .12645199 date 28.11.2014 name of mangal chand joshi, after sixteen days on my complaint no.332277 one staff *Mr. Pawan Jangir of shri shiv gas agency was audit my home and i provide them all documents and ISI mark Hotplate in my kitchen but mr. pawan jangir told me you purchase a Hotplate, cooker and other item in shri Shiv gas agency other wise i have not pass your gas connection. i have not agree with pawan jangir . so mr. pawan jangir submitted false report and reject my new connection*. mangal chand joshi [protected]

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Faridabad, Haryana

Dear sir, I have applied for new gas connection about one year ago with request id 4748359, had got an acknowledgement that"we are pleased to inform that lpg connection has been cleared after de duplication. Kindly contact NEELAM ENTERPRISES, SHOP NO. 5 SEC- 23-24 MAIN ROAD SANJAY COLONY." When i contacted there instead of helping they asked me "DO YOU HAVE KITCHEN?" Is such kind of nonsense needed for new gas connection.sir i am from a middle class family and i am in a private sector job. so can't take leave or half day daily. i request you to please look into the matter and provide me new gas connection as soon as possible.

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

Hi Team, I am availing 2 cylinder's connection in Ratan Enterprise(Dealer Code), Rahatani, Pune. I have submitted mobile no update form 3 times in a month even though the dealer does not updated my number.When I ask them any progress they replied very arrogantly and said not updated yet. Please look into this issue as I could not book cylinder. Ratan Enterprises: +[protected], +(91)-[protected] | More... Survey No 26, Old Mumbai Pune Road Main Road, Rahatani, Pune - 411017 Consumer No:63106972 Name:Uday Chapakanade Mob: [protected]

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

Dear sir I am N.Karthikeyan I have Bharat gas connection from Shri sathya sai gas services Thiruvottiyur, customer no : 23666115, I want to change and required new mobile no.registration : [protected], older no is lost, my old no is [protected]. Please delete old mobile no and registered new mobile no. Form has been submitted to Shri sathya sai gas services, still not updated new mobile no with regards N.karthikeyan customer no 23666115 Thiruvottriyur.

Aug 14, 2020

Complaint marked as Resolved

View replies

M

Mubbi Nazar

Sep 2, 2016

Date sir, madam
Please update my mobile no [protected] is right number

R

raghvendra604

from Noida, Uttar Pradesh

Apr 23, 2018

Dear sir I am Raghvendra Pandey I have Bharat gas connection from Shanti Gas Service Gurgaon, customer no : 60372708, I want to change and required new mobile no.registration : Please update my mobile no and registered mobile no is [protected]. Form has been submitted to Shanti Gas Service Gurgaon, still not updated new mobile no with regards Raghvendra Pandey customer no 60372708 Gurgaon.

Helpful

1 other people found this review helpful

1 found this helpful

2 Comments

Post your Comment

Comment Guidelines

Address: Anand, Gujarat

MERA NAME PANCHAL GAURAV H. USKE BADLE CHOPDI MAI PANCHAL GAURANG H. LIKHA HUAA HAI ABHI MAI SAN\BSIDI KA FORM BHARANE KE LIYA GAYA TO YE CHALEGA NAHI AAPKO 1050/- BHARNA PADENGA USKE BAD AAGHE KI PROCESS HONGI MAINE DOCUMENT BHI SAHI NAM KA DIYA THA M.[protected] MERA PROBLEM SOLUTION JARUR KIJIYE [protected]@yahoo.com

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Patna, Bihar

SIR MY LPG ID IS[protected] MY NAME IS ASHOK KUMAR JHA . WHENEVER I REACH MY NEARBY AGENCY FOR SUBMISSION OF TERMINANATION VOUCHER THEY SAY THAT THEY VWILL NOT TAKE THE DOCUMENTS, BECAUSE THEY HAVE NOT GOT THE ONLINE CONFERMATION OF TRANFER. SO SIR KINDLY SOLVE MY PROBLEM AND SUGGEST ME WHAT TO DO NOW. EMAIL ID - ALOK.[protected]@GMAIL.COM MOBILE [protected] THANKING YOU

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jamnagar, Gujarat

Dear Sir, I have updated my KYC details as per actual my legal/documentary evidence/proofs/status. I have also submitted my Adhar Card and Bank details to Distributor but looking to my profile it is not in updated status as per my KYC details so your goodself is kindly requested to do needful for updation of the same at the earliest...I have also updated my Adhar Card status updation in my bank A/c for link up matter...My Contact No.[protected].

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, My complain is that when fill the form of KYC & submitted in your agencies, your employee says that please come after 4-5 days. we come after 4-5 days, then she will process KYC in online system. what the meen of KYC delay 4-5 day. Your employee can fill KYC online when i am first time come in agencies. My suggestion is that if your employee given time 4-5 day then his duty fill KYC form online before again come customer in agencies. regards, Akhilesh garg [protected]

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Faridabad, Haryana

i had applied for new gas connection in bharat gas distributor name is raathi gas service, faridabad haryana, and i reached on dt.25-11-14 with my supporting document to raathi gas service, the official staff neha told me pls come on[protected] for get your new connection but yesterday i got a massage from bpcl that your wait list id 12565691 has cancelled, i have attached receiving paper from raathi gas service so kindly request to you pls solve my problem and take action against distributor kind regards, archna mishra mo-[protected]

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I booked gas dated on 7/12/14 my booking no is[protected], its been more than 10 days still I have not received the delivery. I also contacted my nearby Bharatgas Distributor, ASHADEEP, Birati West Bengal. But seems their behaviour is not good, they said the delivery will be done after 25 days of the booking. I have never had this kind of problem before with Bharatgas so why am I being harassed like this. When I took your new connection I was told that the delivery will be done within 6-7 working days. Kindly do the needful asap.

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Faridabad, Haryana

i had online applied for new lpg connection, after that i reached my lpg distributor raathi gas service faridabad haryana with all document, the official staff told me come[protected], but now i get message that my apply no 12565691 has been cancelled because i have not availed the connection after intimation, this is cheating so kindly solve my problem urgently kind regards, archna mishra mo-[protected] faridabad haryana

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Krishnagiri, Tamil Nadu

Sir, I Booked for Cylinder Refill on 04.12.2014 Booking number[protected]. Still cylinder refill not yet deliver. I several time call to distributor office but never attend phone call. Every month doing like this. I made complaint so many times on bharatgas complaint portal, that time only they take action. Kindly take action and I hope you will solve this problem permanently. Thanks Regards Chakrabortty

View replies

B

bipin gupta

from Mumbai, Maharashtra

Feb 18, 2015

cylinder refill not delivered after 1 month my consumer no[protected], bipin gupta marve road madh malad west mumbai maharastra -400061

B

bipin gupta

from Mumbai, Maharashtra

Feb 18, 2015

after 1 month cylinder refill not delivered my consumer no[protected] bipin gupta marve road mad malad west mumbai maharastra -400061

S

saritakumari006

from Guwahati, Assam

Jul 2, 2015

Sir i m sarita kumari. I m coustmer of jai mata di bharat gas . my lpg no JM1658. Bharat gas agency are not delivered my cylinder . when i say why are you not deliver then he spoke rudely. Then i go to agency but here not accept any complain and not take any action. So i pls request to you pls provide me reffil time time because no any men in my home i am live with my mother so you pls take any action on jai mata di gas agency bihar sharif

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

DESIGAN GAS([protected]) trapper is not even answering any phone calls.I wanted to register my adhaar no to my gas connecting numbering.While trying to located the dealer in the resident self seeding form, The Desigan gas agency's name does not appear in the dealers list in tiruppur.To know the details i called several times.The said dealer is not at all answering any of my phone calls. V, NARAYANAN 18/260 KAMARAJ NAGAR CHEYUR ROAD AVANASHI 641654 [protected] Email; nanskb.[protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jamnagar, Gujarat

I Pravin Patel have Bharat gas connection from Jalmin gas agency Jamnagar, customer ID 13702, I want to change and required new mobile no.registration: [protected], older one is lost, the old no is [protected]. Please delete old one and registered new one. Form has been submitted to Jalmin gas agency, still not updated new mobile no regards Pravin Patel [protected] customer no 13702 Jamnagar

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thanjavur, Tamil Nadu

Dear Sir, My LPG connection no:4278.I booked a cylinder online on 2/12/14 and my booking id:[protected].But I, m yet to receive the same from the lakshmi gas agency Thanjavur and hence this complaint.My effort to contact the dealer in[protected] proved futile.Kindly do the needful Sir. Thanks.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My consumer No is 8223 name is K.Narayanan. My agent is Keerthi gas, Kottayam. I have booked for gas vide Booking No.[protected] dtd18/11/14. Till date they have not supplieied gas. On enquiry they told me that to register in DBTLscheme. I will give the respective forms within the stippulated time. As I have some personal problems, I am not able to sumbit the form. Moreover i think that the time limit is for registration is up to14.2.15 . I will submit the forms within two weeks. Meanwhile i request you to supply my LPg gas . Please do the needfull in urgent manner. My Mobile No. is [protected]. Thanking you.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: South Goa, Goa

Consumer No. 9598 Distributors name- Goa gas service, margao, goa. A technician with an identity card from goa gas service, by name Sharwan Vishnoi, m. no. [protected] visited my residence on 13/12/2014, to check for any gas leak. After the check, he demanded Rs. 75 as service charges which I refused to pay, as I was not informed about the service charges before conducting the same. Bharat gas should provide this service free. Could you please clarify on this issue. Myrtle Caldeira.

Aug 14, 2020

Complaint marked as Resolved

View replies

L

lajesh Thapar

from Ludhiana, Punjab

Jun 12, 2018

Ekam gas agency rajpura charge 170 for the visit of a man.

L

lajesh Thapar

from Ludhiana, Punjab

Jun 12, 2018

Ekam Gas Agency Rajpura send a man to collect Rs.170 for routin cheaking charges from all consumers of Rajpur punjab

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines