Bharat Petroleum [BPCL] Complaints & Reviews

Hi, Not sure it will be attended here or not. I have single cylinder connection of Bharat Gas and want to apply for second cylinder. When I approached my area's distributer to additional connection. He Made a compulsion on purchasing some crap Solar lamp with the cylinder. Total cots told to me is 2500 for the cylinder. I requested that I dont want to buy additional items and give me cost of cylinder only, to which they refused. Please take necessary action on them and let me know when can I approach the agency again for my second connection. Agency name: Ratan Enterprises, Rahatani, Pune, 411 017

sir, with due respect I Amiya kumar Behera, K4-L.I.G-138, Kalinga Nagar, Bhubaneswar, Consumer No-15870 is a consumer of Bharat gas (Laxmi Enterprises, Nayapalli Bhubaneswar more than 5 years.Their service is very poor .They always habituated in delaying for delvering gas cylinder near about a month .This month also the same thing happens after 26 days of my booking with reference no. as[protected] The previous month after registering complain here only i am able to get the gas.They also rarely responds the phone calls of me.so please resolve my problem so that i can get the gas in time and this type problem never happens in future . yours faithfully Amiya kumar Behera consumer no-15870 mob-[protected]

I called Ganapathyraja Enterprises, Jayanagar 4th block, Bangalore, contact no.[protected] to enquire about new Bharat Gas connection, a lady named Survana picked the call n told 5700/- for single cylinder and 7700/- for double cylinder n they give gas stove along with it ...i asked just cylinder cost n told i don't require stove but she denied stating we don't supply only gas cylinder it is sold in package n its compulsory to buy package. Later when i requested to tell the price of cylinder only she denied that we don't provide all this info. on call u can come n meet us personally n was very irate n bang the call. I hereby request the team to kindly make sure they implement a proper rule with no corruption specially distributor like these who fool the customers n charge un-necessarily. Govt. has provided a provision/rule that citizen can avail gas connection with proper doc. n no where its mentioned it compulsory to buy stove, lighter, tube as package... Kindly look into this New Gas Connection Problems faced by every citizen who want to avail new gas connection and same distributors charge everyone with different rates as per there wish . Regards, Sonu Bangalore

I m a customer of joy burima gas distributor under Bharat Gas (karbala road, post- Cossim Bzar, berhampore, murshidabad, ), Distributor code- 461859. My consumer no is JB325 .They should supply me 4 gas cylinders from april to july, but they supplied me just 2 gas cylinders.

Hello, Yesturday on 24th July.2014 at 13.00hrs. When we were connecting the cylinder, after opening the cylinder safety cap suddenly the Gas started leaking with high pressure. we live on 6th floor all the gas started spreading in flat. some how we managed to shut of the safety cap inspite for high pressure leaking gas & brought the cylinder out of building. When we called the Agency Padekar Gas service, nashik for emergency help.the people were passing comment on phone & dint showed their quick approch in case of emergency. After a long time the service peson came & given us the replacment cylinder on paying it again. Already 3 years before i have lost my grandfather & grandmother for the same kind of leakage accident. Request is to show the seriousness & quick support in case of such emergencies. So as, Major accident can be avoided. Regards, Rohit Deshmane.

Dear Sir/Madam, My Consumer No. 55312 @ Natrajgas, Pune, India has been blocked by the system as i was not refilling the connection since Feb 2012 as I was out of the country. I have filled up the unblocking form for on 02 July 2014, but still as on date of 24 July 2014, it is not unblocked. The procedure requires hardly one week for unblocking the LPG GAS Connection Consumers. Requested to look into the matter at the earliest. and...

Dear sir

We have booked a cylinder on apri. And the cost put on 1 cylinder is
1450 cylinder needed

Insisting:
250 inspection
450 refill
150 regulator
Lighter 100
200 suraksh

The total is 2500 this is extra cost of 1000 in place of 1450.

Above all this they are not ready to give bill, rude behaviour
And also insisting to buy stove.

Please we need to know wheather this is fair or not from your side.

If this is unfair or comes outside bharath gas ethics we need action.

I have been facing gas leakage problem since last 2 months. This time when I called up the person he started asking for service charge. Pls. help me on this matter. My address is as follows; Q-546, Jalvayu Vihar Secdtor-30, Gurgaon. Jitendra Bakshi [protected]

Hi Sir/madam, I am looking for new gas connection and i have checked the all agancies for new gas connection but they are giving me the connection in 4500rs, inclusion's are 1 pipe, 1gas regulator, 1 cylinder and 1 stove . Stove should be optional but they are forcing me to take it and they have told me if you do not want connection then connection will be delayed by 2 months clearly . why do not government provide the gas connection online and take the payment online so it would be beneficial for all people who are suffering from these gas hunters. Please give me any agency no who gives the gas connection with reasonable cost. thanks in advance rajesh

I applied for new gas connection in February 2014. but the the distributer did not give connection that time to saying that we will give you connection in June. when I went in june month they used to call me daily since seven days. after that they gave me connection but after that I come to know that they do not know the value of customer time.

Dist no.[protected]

Transfer dist code:[protected]xx

Customer no.58730903.

Cylinder code:5300

Date of connection.19/03/2013

At the time of booking i applied for two cylinder . But not yet received the another cylinder

Namit barman
Ph no.[protected].

Respected Sir,
I am Jose T M from Kuttaparamba, Kannur, Kerala.This is a complaint to say that our distributor Devoo Gas Agency (Distributor's Number : CC 621721 ) is not providing us with gas cylinders.We have called them 20 times and there was no answer. We kindly request you to do the needed things.
Your sincerely
Jose T M

Dear sir it is sorry to say that your distributor fail to supply refill delivery with in time period now a day all of your odish state's distributor take 15 to 20 days from the date of booking your state office not take any interest to solve the problem. so kindly look into the matter .

Dear Sir,

Greetings!

I am the Customer of Your Company, my dealer name: K..J.Gas Agency, Poonamallee, Chennai and My Consumer No. 24877. I have raising the complaint to you.

My complaint is i have book my gas 02.07.2014, but till date not recd, they always said you given tomorrow,
today complete 14 days but they not supplied

When I am asking for gas cylinder dealer telling "You ask Delivery Boy", he is always giving this type of answers.

We are facing this type of problems every time.

. I have made a complaint on your website and also made complaint to the K.J Gas Agency, but they could not respond till now. Kindly Issue my query as soon as possible.

My Consumer No. 24877
My Name: S. Ganesh
My mobile No: [protected]

On 14.07.2014 at 02.00 pm. I have gone to the petrol pump, Mohidin, Verna, Goa for fiilling petrol, the staff was sufficient approx 04 and there was only two vehicles during this time, inspite of this they have kept me waiting for 10 mins.Even after waiting for so long they have not filled petrol in my car, and after saying will complain you, they have said in rudely go ahead and do it. Sujit Kumar [protected] Verna Goa.

I availed bharath gas connection facility while i was working at madurai
Then i got transferred to bangalore and connectuion was also transferred to bangalore
At bangalore i was staying alone and hence i did not avail gas connection at bangalore
Within 1 year, i was transferred on promotion to chennai. Now only 11 months over after i got the transfer form
I went to indane gas agency for getting a new connection. They told me that the connection was transferred to bangalore as per the transfer form and hence they asked me to contact bharath gas
At chennai where shall i go and contact bharath gas office/

Pl help me

Sir/Madam, I am a consumer of Bharat Gas, consumer no[protected], under distributor-Jagbharti Bharat Gas agency, NH 28, Bhagwanpur Chowk, Muzaffarpur - 842001. Bihar I have booked for refilled gas cylinder on 15th June ( Booking Number[protected] through my registered mobile Number [protected]. After waiting 5-6 days, I have contacted the dealing clerk at agency and requested to deliver the refilled cylinder at my residence through the vendor. But, no action has been taken by the agency staff. Yesterday, when I again called the Agency staff on pnone number[protected] and lodged my complain regarding non-delivery of refilled gas cylinder he instructed me to go on Vijay Petrol Pump, Khabra, near Ramdayalu fly over and collect my refilled Gas Cylinder through the vendor. Today, I have visited the site and got a third class treatment by the agency staff. Firstly he de-recognized my earlier booking claim saying that the time has been lapsed and roughly crossed the information mentioned on my " Consumer Cade". Secondly without giving any logical reply for non-delivery of cylinder at my door step, which is mandatory for him and for that the company is paying, he compelled me to re-register the demand for supply of refilled gas cylinder. If you feel that the basic right of a Consumer has been violeted by the above mentioned Gas Agency please take necessary step against the distributor or permit me to lodge a case against the agency in Consumer Court. Please inform me immediately. K. Bipulesh

Please refer to our booking no. 9608680 dated 17/4/2014. I received a letter from dealet-"shri/smt/kum kahkashna marwaha,

Flat 101 t plot go5 sector chi 3 unitech heights
Unitech heights next to icon apartment greater noida
Gautam budh nagar, u. Uttar pradesh

Pin 201310

Dear sir/ madam,
Please refer to your booking no. 9608680 dated 17/4/2014

Based on your request, we pleased to offer you a new bharat gas connection. To avail your “bharat gas” connection, please call on us within 15 days from the date of this letter along with this letter in original and the kyc form and documents mentioned as proof of identity and proof of address by you in the same."
4 months have passed and no response. When ever i called, one or the other excuse is given!
Bharat gas dealer's name-saivinay and mail i.D.- [protected]@bharatgas.In <[protected]@bharatgas.In>;

I am a bharat gas consumer. My distributor is shri dayal bharat gas agency .His shop is always closed and when I call on numbers written on shop and voucher, no body picks the phone. WhenI book cylinder online, it gets delayed too much.Sometimes online entry is made that cylinder is delivered while actually cylinder is not delivered even after a week also. Cylinders are delivered underweight. Here customers are helpless to whom they should approach because agency shop is found closed and nobody picks the phone. In past also many complaints have been filed against this distributor but no solid action is taken against him.

I am a bharat gas consumer. My distributor is shri dayal bharat gas agency .His shop is always closed and when I call on numbers written on shop and voucher, no body picks the phone. WhenI book cylinder online, it gets delayed too much.Sometimes online entry is made that cylinder is delivered while actually cylinder is not delivered even after a week also. Cylinders are delivered underweight. Here customers are helpless to whom they should approach because agency shop is found closed and nobody picks the phone. In past also many complaints have been filed against this distributor but no solid action is taken against him.

B Singh