Bharat Petroleum [BPCL] Complaints & Reviews

Dear Sir,

our gas connection was blocked due to non availability of SB Number. Our connection is from 1992 and there have no problem upto previous year. From atleast six month they said our connection is blocked due to SB Number not correct. We submitted paper they required to Main Office at Trivandrum (Kazakuttam) in March 2013. Now they saying that they can;t supply gas cylinder to us. We have so much problem. please consider the case. We have all the papers.

Respected Sir / Madam,I would like to report the case of fuel adulteration by a petrol pump, Omvedant Petroleum, Jogeswari Vikroli Link Road, Andheri (E). I had filled the 43.87 liters petrol from this petrol pump on 22nd April 2013. On 1st May 2013 my car (Fiat linea no. MH02 CH 2006) broke down on the road. I called towing server to tow my car to the Vasan Motors service center. On 3th May 2013 (today) I got call from Vasan motors claiming that the problem is due to the water mixed with petrol. This has resulted in the damage of my car parts and I will have to incure the expense of Rs 45000 to 50000/- to fix this car.When I filled the petrol on 22nd April my fuel tank was near empty (capacity of fuel tank is 45/46 liters). And after filling fuel on 22nd April from Omvedant I have not filled the petrol any where. Also the fuel tanks of my car was securely locked to rule out any sabotage. I have the receipt of the petrol filled from Omvedant and also the fuel that came from my car with Vasan motors. I have lodged an complain with BPCL sales manager Mr. Arpti Tiwari and he asked me lodge the complain in Omvedant feedback register. I have also lodged the complaint with MIDC police station. I would now formally like to lodge the complain with you. Requesting you to kindly let me know the appropriate process.Thanks & regards,Anuj Dhokai

While applying for a LPG gas new connection from Bharat gas Agency at Marol , Andheri East , was asked to take the other items compulsory those items include cooking masala kits , gas stove ,AMC , etc. by doing so they were exaggerating the cost of gas by double amount .
Apprehensive Bharat Gas Agency ( Anjali Services at Moral ) is cheating and forging customer by over selling .
Help required to investigate the matter
thx
Kapil
[protected]

Dear Sir,
Most humbly I bring this matter to your kind notice.
Customer number 1434. APARAJITA BHARATGAS, Bhubaneswar.

Booking reference number 34257233 dated 29th March, 2013.
Status as on 3rd May 2013, 11:21 hours: "P".
Complaint lodged on telephone number[protected]. The official tells that customer should lodge complaint if delivery is not made within one month. How am I supposed to know that? Earlier, the agency refused to deliver cylinder within one month of booking.

Previous occassion:
Booking reference number 31225972 dated 14.01.13. Showed delivered on 23.01.13. On enquiry, the agency said door was locked. Does that mean cylinder delivered? Delivery van comes to my resedential complex at least once in a week. Complaint lodged on telephone number[protected] on 28.01.13. Got delivery on 29.01.13.

The agency or the service people are desperately taking risk for some additional income by falsely showing delivery or delaying the delivery. This practice should be curbed immediately by taking strong action before it becomes a menace.

Thnking you,
D. Ray
C-33, CMPDI Colony
Near TV Centre
Bhubaneswar-751005

I've order (refill) a gas cylinder from Bharat Gas (online).
Bharat Gas being such a reputed company I had never expected that their delivery persons will behave / charge extra amount as part of delivery charges. The amount is small but they do collect the amount (Rs 20/-) from every door that they deliver the gas cylinder. I am ready to pay the amount if there is a proper bill stating that the delivery charges are so and so....

The price of petrol was reduced by approx Rs.3.50 in hyderabad w.e.f midnight Apr 30 (i.e. May 1st onwards).
But when i went to this BPCL bunk at Juiblee hills - Hyderabad at 512AM in the morning (May 1st) they were still selling fuel at Rs72.17 and argued that the price was not reduced. This same bunk when the price rises, they close the bunk at 9pm and say no stock and reopen after midnight with the increased price to make more profit. But when the price is reduced, they do not do it immediately.
I have taken the computerized bill and attaching a copy of it. There was no bunk incharge/manager at that early hour and only pump attendant/cashier was there who were rude and arrogant.

I got fraud by Amit Chauhan as per he told me his name. And I had contact with him by Quikr .Regarding for job in BORL Bina.and he told me money for deposit in him account but after deposit 25 thousands in his account.he’s not attending my call. And as per surety he sends me some ID proof.

So please sir Aware to all of you such type fraud.


Jobs for b.tech in oil & petroleum field - Bhopal

29-Apr-2013
Date Posted

Ad Details

Date Posted : 29-Apr-2013
Type Of Job : Full Time
Company Name : BPCL Refinery

Function : Other
Education : Graduate
Experience : Less Than 1 Yr
Annual Compensation : Rs. 2L - Rs. 5L

Company Name- BPCL Refinery

Designation - All

Salary Package - 3.5 lac per annual + Living + Fooding

Job Location - Kochi, Bangalore, Chennai, Bina

E-mail Address- hrd.[protected]@gmail.com

Contact person - Mr. Amit Chauhan

Contact Number - [protected] When you call, don't forget to mention that you found this ad on Quikr.

Anonymous

User's other ads

Call Now[protected]

Dear Concern,
I am a regular consumer of Bhrat Gas LPG distributor M/s Sriganganagar Gas Agency, vide consumer no-1277 at Sriganganagar (Rajasthan). I had made a booking for refilling of LPG cylinder to my LPG distributor Sriganganagar Gas Agency on[protected] on 1:57 PM by phone . I was asked that refilling cylinder will be delivered next days from the date of booking. But it is yet to be delivered.

I have called to the agency in the absence of non delivery of the LPG refilling cylinder,The distributor agency again assured me that it will be delivered tomorrow , I had been assured that it will be delivered tomorrow or day after tomorrow. But the same was not delivered. Again I approached to the distributor. The distributor agency again assured me that it will be delivered tomorrow, but delivery of the cylinder not happened.

Again I called to distributor/agency today on[protected] in the morning, again, he is given reply delivery person is going for delivery in your area but when he was not reached till noon I again called him and now he told me that delivery person is sitting here and after some time he will going and when he was not reached after 1 hour I called again him and this time I was shocked when agency person told me that delivery person is on leave
It has already passed more than 47 days when the last refilled LPG cylinder delivered ( Last Refil Dt.13.03.2013) and passed 07 days when the booking was made. As per Bharat Gas LPG norms, there should be at least 21 days gap from the last delivery for new booking. So, what should I do at this juncture?
This is not the first time it happened, rather this Is the regular practice of disbutor/agency to harras LPG consumer.
I have been running from pillars to post for getting delivery of LPG refilling cylinder fro agency.
So, I want to draw your kind attention/intervention in this context and stern action to be taken to get it solved.

I have retired from BPCL. in July 2012

I had BPCL Staff connection of LPG DBC at Jayaram Gas Agencies, Chennai , Con No 1767.

During transfer the LPG Transfer Voucher was lost, and hence Duplicate Transfer Voucher was requested from TM LPG Chennai.

Even after repeated request the Transfer Advise has not been sent to date.

Kindly send me Duplicate Transfer Voucher to my Bangalore Address available with BPCL SR South.

Regards,

Charles David
EE- 1997

Dear sir, this is to bring into your kind notic that I am a consumer of Bharat gas,my consumer no. Is 5552252, I have given a request for refill on 17th of April 2013 but have not got the refill till date, my gas agency is Mukta gas services,Jankalyan nagar,Malad west, ! Every time I call them for the refill,they promise me to deliver it next day and sometime they don't pickup the phone. Kindly look into the matter as I am very harrased.much thanks in advance !!

Dear Sir,
I like to inform you that I am a consumer of Bharat Gas vide Consumer No. NG1089, Sk. Maidul Islam, Vill- Pariharpur, P.O- Chhoutara, P.S- Sainthia, Dist- Birbhum, (W.B). I received your Gas cylinder through M.S. Nandeswari Gas Distributor, Sainthia, Birbhum, vide Distributor SAP CODE-126710
The agent does not deliver the gas cylinder timely, after receiving one cylinder to next cylinder deliver by the distributor more than 50 to 60 days above. It appears from the available record which I have collected from the internet. I have collected refill delivery record 1st April 2013 to 22 April 2013 of Nandeswari Gas Distributor, Sainthia. It is notable that order no. 2246, order dt 08.04.13, delivery dt 08.04.13, and order no. 5110, order dt 22.04.13, delivery dt 22.04.13, But from record of my Domestic Gas Consumer Card it is clear that I have not received any Gas cylinders in there booking. It is clear from the record of my Domestic Gas Consumer Card that quite different from the actual received date. Which Xerox copy of my blue book and refill delivery status is attached for your evidence.
Please take action within 15 days otherwise I’ll put case in Consumer Forum.
Thanking you.


Yours faithfully


Sk. Maidul Islam,
C.No- NG1089

MUNUSAMY GAS AGENCY FOR BHARAT GAS AT VELACHERY
This agency forcing everybody to buy the accessories with new connection, else saying they will not accept application.
Hi applied new connection online and got it approved.
When I gone to submit the documents.Distributor asked me to buy stove or mixer or induction stove.
I told them i already have all those stuff, they refused to accept my documents n told that there is rule that if you don't buy any one of this we will not process your application.
So helplessly I bought gas stove and they billed me total of 5220 Rs (1600 for connection and 3620 for stove and other products).
So to get 1600 Rs new connection, you have to pay 3620 Rs extra unnecessary.
I think this the way Bharat gas makes profit.

Dear Sir, I got Tall free No-[protected] of Bharat Gas from Web site of Bharat Gas. I want to get information from Bharat gas. So I am calling on this No several time then Customer Executive told me to call on New No-155233 of Bharat Gas. I have called on this number several times but I got recorded massage like this "This No is not valid No" So Please help me How Can I contact Bharat Gas.

DATE : 13.03.13

THIS IS WITH REGARD TO NON ACCEPTANCE OF QUERRY BY BPCL WEBSITE - IN TALK TO US PORTAL

EACH TIME I TRIED TO PUT SOME QUERRIES, A MESSAGE APPEARS INVALID CHARACTERS ARE NOT ACCEPTED.

IN IT, MY NAME AND ADDRESS IS ALREADY APPEARING. MY ADDRESS IS CONTINUED BY THEM, BY STATING : CALL SIR KADU SIR*9/*2/11

THEN HOW MY QUERRY WILL BE ATTENDED BY BPCL'S CUSTOMER SERVICE SECTION SINCE INVALID CHARACTERS ARE INCLUDED IN MY ADDRESS BY THEMSELVES. UNLESS THEY REMOVE THAT -CALL SIR KADU REMARKS -THEIR CUSTOER SERVICES-TALK TO US PORTAL WILL NOT ACCEPT MY QUERRIES.

FURTHER, I HAVE BOOKED MY GAS CYLINDER ON THEIR BPCL WEBSITE VIDE BPCL BOOKING REF NO 34110904 DTD 25.03.13. NORMALLY GAS CYL IS DELIVERED BY THE DISTRIBUTOR AFTER A MINIMUM OF 8 DAYS. WHEREAS THIS TIME HE DELIVERED THE CYLINDER WELL BEFORE WITHIN 2DAYS AND ON A HIGHER RATE FOR MORE THAN Rs.922.00. I DO NOT GET ON WHAT BASIS THE RATE IS HIKED.

IF IT IS WRONG CAN I GET BACK EXCESS AMOUNT PAID BY ME. ?

I am a consumer of Krishna Gas Service, Belur Bazar, Howrah. My Consumer No. is 15843. Due to transfer of my house in Konnagar, Dist. Hooghly, I want to transfer my address from Belur to Konnagar. But they have no service in Konnagar. So I want to transfer it in Jai Hind Gas Service, Serampore, Dist. Hooghly who have service in Konnagar. The connection is in the name of my husband. He is out of station from last 1 year. I repeatedly told them regarding this. But they told me address change is not possible without his appearance. I also submit my husband's self attested copy of Voter ID Card. But this problem is not solved till date.

Please look into this matter.

Madhumita Das
W/o. Sri Bidyut Das
Mobile No.:[protected]

I applied for a new connection of booking gas online on[protected] and my Wait list ID is 2377796. Since then nothing has been done ispite of reapeated visits to the distributor. They sinmly say thaqt your request has been approved and whenever we will get time , our representative will visit but no one has so far visited . Relesae of new connection is delayed and I am facing great problem.
Plaese do the needfule for resoving my problem.


Thaking you,

Ankur Jindal
28523867, [protected], [protected]

delay in delivery and rude behaviour
Dear sir/Madam,

with reference to the above subject, i m one of the consumer of Bharat gas . I booked my cylinder on 26 March 2013 but I did not got any response from Bharat gas till today 11th April. 2013, my consumer no. is 1815 . I personally visited the agency they told me that it will take around 10 more days for the delivery of L.P.G cylinder.And their behaviour does not well.
This is a not a one time, every time of booking they take around twenty to twenty five days delivery time after given lot of reminder at our side.

Every month I complaint but there are no response..

please take necessary action as early as possible.

thanks/regards

Taufiq Ahmad
Mob. [protected]
Consumer No. 1815
VILL&POST, Bhadon
DIST-AZAMGARH,223224
Sir the agency name is: VISHWANATH BHARATGAS SERVICE SARAIMIR,
AZAMGARH UTTAR PRADESH,276305

Dear sir/madam
Iam cosumer of bharar gas. I had book my refill on 28 march 2012
Dated on 7/04/0213 the delivery man given me cylinder who was booked for another
Consumer. When I object to delivery man that how could you deliver the cylinder of another
Cusumer.
Then he threat me that you cannot object if you oppose me I will never delivered the cylinder
On the present address because you are do not live here, however I am living on my old address.
I will submit all proof of fraud of deliveryman in next application.
Name- saroj kumar saini mobile no.-[protected]
Consumer no.-20298
Gas agency name- shrijagrati gas services . khandsa road gurgaon Haryana
Thanking you
DATE-8/4/2013 With regards
S K SAINI

My consumer no is 19899 ( Sher Singh ) i booked the cylinder for refilling on dated 28/04/2013 but get not delivered to my address till now & im facing same problems from last one year. My local agency is SHIV SHAKTI GAS AGENCY NIRANKARI COLONY DELHI. Please assist to me to get my cylinder with in time frame & will able to make my food in my house.

Thanks & Regards
Sher Singh
[protected]

We have been using Bharat gas for las 13 years and we are struggling every time to get a replacement LPG cylinder after booking. Distributor is SRI SIVA SAKTHI GAS COMPANY, BHARAT GAS DISTRIBUTOR, PANAPPALAYAM ROAD, PALLADAM-641664. Our Customer No: 30996, Card Serial No 2441207.

we have booked for cylinder on March 7th and it is 30 days now and we have not got the LPG cylinder. And we can book only after 30 days after getting...