Bharat Petroleum [BPCL] Complaints & Reviews

I've order (refill) a gas cylinder from Bharat Gas (online).
Bharat Gas being such a reputed company I had never expected that their delivery persons will behave / charge extra amount as part of delivery charges. The amount is small but they do collect the amount (Rs 20/-) from every door that they deliver the gas cylinder. I am ready to pay the amount if there is a proper bill stating that the delivery charges are so and so....

The price of petrol was reduced by approx Rs.3.50 in hyderabad w.e.f midnight Apr 30 (i.e. May 1st onwards).
But when i went to this BPCL bunk at Juiblee hills - Hyderabad at 512AM in the morning (May 1st) they were still selling fuel at Rs72.17 and argued that the price was not reduced. This same bunk when the price rises, they close the bunk at 9pm and say no stock and reopen after midnight with the increased price to make more profit. But when the price is reduced, they do not do it immediately.
I have taken the computerized bill and attaching a copy of it. There was no bunk incharge/manager at that early hour and only pump attendant/cashier was there who were rude and arrogant.

I got fraud by Amit Chauhan as per he told me his name. And I had contact with him by Quikr .Regarding for job in BORL Bina.and he told me money for deposit in him account but after deposit 25 thousands in his account.he’s not attending my call. And as per surety he sends me some ID proof.

So please sir Aware to all of you such type fraud.


Jobs for b.tech in oil & petroleum field - Bhopal

29-Apr-2013
Date Posted

Ad Details

Date Posted : 29-Apr-2013
Type Of Job : Full Time
Company Name : BPCL Refinery

Function : Other
Education : Graduate
Experience : Less Than 1 Yr
Annual Compensation : Rs. 2L - Rs. 5L

Company Name- BPCL Refinery

Designation - All

Salary Package - 3.5 lac per annual + Living + Fooding

Job Location - Kochi, Bangalore, Chennai, Bina

E-mail Address- hrd.[protected]@gmail.com

Contact person - Mr. Amit Chauhan

Contact Number - [protected] When you call, don't forget to mention that you found this ad on Quikr.

Anonymous

User's other ads

Call Now[protected]

Dear Concern,
I am a regular consumer of Bhrat Gas LPG distributor M/s Sriganganagar Gas Agency, vide consumer no-1277 at Sriganganagar (Rajasthan). I had made a booking for refilling of LPG cylinder to my LPG distributor Sriganganagar Gas Agency on[protected] on 1:57 PM by phone . I was asked that refilling cylinder will be delivered next days from the date of booking. But it is yet to be delivered.

I have called to the agency in the absence of non delivery of the LPG refilling cylinder,The distributor agency again assured me that it will be delivered tomorrow , I had been assured that it will be delivered tomorrow or day after tomorrow. But the same was not delivered. Again I approached to the distributor. The distributor agency again assured me that it will be delivered tomorrow, but delivery of the cylinder not happened.

Again I called to distributor/agency today on[protected] in the morning, again, he is given reply delivery person is going for delivery in your area but when he was not reached till noon I again called him and now he told me that delivery person is sitting here and after some time he will going and when he was not reached after 1 hour I called again him and this time I was shocked when agency person told me that delivery person is on leave
It has already passed more than 47 days when the last refilled LPG cylinder delivered ( Last Refil Dt.13.03.2013) and passed 07 days when the booking was made. As per Bharat Gas LPG norms, there should be at least 21 days gap from the last delivery for new booking. So, what should I do at this juncture?
This is not the first time it happened, rather this Is the regular practice of disbutor/agency to harras LPG consumer.
I have been running from pillars to post for getting delivery of LPG refilling cylinder fro agency.
So, I want to draw your kind attention/intervention in this context and stern action to be taken to get it solved.

I have retired from BPCL. in July 2012

I had BPCL Staff connection of LPG DBC at Jayaram Gas Agencies, Chennai , Con No 1767.

During transfer the LPG Transfer Voucher was lost, and hence Duplicate Transfer Voucher was requested from TM LPG Chennai.

Even after repeated request the Transfer Advise has not been sent to date.

Kindly send me Duplicate Transfer Voucher to my Bangalore Address available with BPCL SR South.

Regards,

Charles David
EE- 1997

Dear sir, this is to bring into your kind notic that I am a consumer of Bharat gas,my consumer no. Is 5552252, I have given a request for refill on 17th of April 2013 but have not got the refill till date, my gas agency is Mukta gas services,Jankalyan nagar,Malad west, ! Every time I call them for the refill,they promise me to deliver it next day and sometime they don't pickup the phone. Kindly look into the matter as I am very harrased.much thanks in advance !!

Dear Sir,
I like to inform you that I am a consumer of Bharat Gas vide Consumer No. NG1089, Sk. Maidul Islam, Vill- Pariharpur, P.O- Chhoutara, P.S- Sainthia, Dist- Birbhum, (W.B). I received your Gas cylinder through M.S. Nandeswari Gas Distributor, Sainthia, Birbhum, vide Distributor SAP CODE-126710
The agent does not deliver the gas cylinder timely, after receiving one cylinder to next cylinder deliver by the distributor more than 50 to 60 days above. It appears from the available record which I have collected from the internet. I have collected refill delivery record 1st April 2013 to 22 April 2013 of Nandeswari Gas Distributor, Sainthia. It is notable that order no. 2246, order dt 08.04.13, delivery dt 08.04.13, and order no. 5110, order dt 22.04.13, delivery dt 22.04.13, But from record of my Domestic Gas Consumer Card it is clear that I have not received any Gas cylinders in there booking. It is clear from the record of my Domestic Gas Consumer Card that quite different from the actual received date. Which Xerox copy of my blue book and refill delivery status is attached for your evidence.
Please take action within 15 days otherwise I’ll put case in Consumer Forum.
Thanking you.


Yours faithfully


Sk. Maidul Islam,
C.No- NG1089

MUNUSAMY GAS AGENCY FOR BHARAT GAS AT VELACHERY
This agency forcing everybody to buy the accessories with new connection, else saying they will not accept application.
Hi applied new connection online and got it approved.
When I gone to submit the documents.Distributor asked me to buy stove or mixer or induction stove.
I told them i already have all those stuff, they refused to accept my documents n told that there is rule that if you don't buy any one of this we will not process your application.
So helplessly I bought gas stove and they billed me total of 5220 Rs (1600 for connection and 3620 for stove and other products).
So to get 1600 Rs new connection, you have to pay 3620 Rs extra unnecessary.
I think this the way Bharat gas makes profit.

Dear Sir, I got Tall free No-[protected] of Bharat Gas from Web site of Bharat Gas. I want to get information from Bharat gas. So I am calling on this No several time then Customer Executive told me to call on New No-155233 of Bharat Gas. I have called on this number several times but I got recorded massage like this "This No is not valid No" So Please help me How Can I contact Bharat Gas.

DATE : 13.03.13

THIS IS WITH REGARD TO NON ACCEPTANCE OF QUERRY BY BPCL WEBSITE - IN TALK TO US PORTAL

EACH TIME I TRIED TO PUT SOME QUERRIES, A MESSAGE APPEARS INVALID CHARACTERS ARE NOT ACCEPTED.

IN IT, MY NAME AND ADDRESS IS ALREADY APPEARING. MY ADDRESS IS CONTINUED BY THEM, BY STATING : CALL SIR KADU SIR*9/*2/11

THEN HOW MY QUERRY WILL BE ATTENDED BY BPCL'S CUSTOMER SERVICE SECTION SINCE INVALID CHARACTERS ARE INCLUDED IN MY ADDRESS BY THEMSELVES. UNLESS THEY REMOVE THAT -CALL SIR KADU REMARKS -THEIR CUSTOER SERVICES-TALK TO US PORTAL WILL NOT ACCEPT MY QUERRIES.

FURTHER, I HAVE BOOKED MY GAS CYLINDER ON THEIR BPCL WEBSITE VIDE BPCL BOOKING REF NO 34110904 DTD 25.03.13. NORMALLY GAS CYL IS DELIVERED BY THE DISTRIBUTOR AFTER A MINIMUM OF 8 DAYS. WHEREAS THIS TIME HE DELIVERED THE CYLINDER WELL BEFORE WITHIN 2DAYS AND ON A HIGHER RATE FOR MORE THAN Rs.922.00. I DO NOT GET ON WHAT BASIS THE RATE IS HIKED.

IF IT IS WRONG CAN I GET BACK EXCESS AMOUNT PAID BY ME. ?

I am a consumer of Krishna Gas Service, Belur Bazar, Howrah. My Consumer No. is 15843. Due to transfer of my house in Konnagar, Dist. Hooghly, I want to transfer my address from Belur to Konnagar. But they have no service in Konnagar. So I want to transfer it in Jai Hind Gas Service, Serampore, Dist. Hooghly who have service in Konnagar. The connection is in the name of my husband. He is out of station from last 1 year. I repeatedly told them regarding this. But they told me address change is not possible without his appearance. I also submit my husband's self attested copy of Voter ID Card. But this problem is not solved till date.

Please look into this matter.

Madhumita Das
W/o. Sri Bidyut Das
Mobile No.:[protected]

I applied for a new connection of booking gas online on[protected] and my Wait list ID is 2377796. Since then nothing has been done ispite of reapeated visits to the distributor. They sinmly say thaqt your request has been approved and whenever we will get time , our representative will visit but no one has so far visited . Relesae of new connection is delayed and I am facing great problem.
Plaese do the needfule for resoving my problem.


Thaking you,

Ankur Jindal
28523867, [protected], [protected]

delay in delivery and rude behaviour
Dear sir/Madam,

with reference to the above subject, i m one of the consumer of Bharat gas . I booked my cylinder on 26 March 2013 but I did not got any response from Bharat gas till today 11th April. 2013, my consumer no. is 1815 . I personally visited the agency they told me that it will take around 10 more days for the delivery of L.P.G cylinder.And their behaviour does not well.
This is a not a one time, every time of booking they take around twenty to twenty five days delivery time after given lot of reminder at our side.

Every month I complaint but there are no response..

please take necessary action as early as possible.

thanks/regards

Taufiq Ahmad
Mob. [protected]
Consumer No. 1815
VILL&POST, Bhadon
DIST-AZAMGARH,223224
Sir the agency name is: VISHWANATH BHARATGAS SERVICE SARAIMIR,
AZAMGARH UTTAR PRADESH,276305

Dear sir/madam
Iam cosumer of bharar gas. I had book my refill on 28 march 2012
Dated on 7/04/0213 the delivery man given me cylinder who was booked for another
Consumer. When I object to delivery man that how could you deliver the cylinder of another
Cusumer.
Then he threat me that you cannot object if you oppose me I will never delivered the cylinder
On the present address because you are do not live here, however I am living on my old address.
I will submit all proof of fraud of deliveryman in next application.
Name- saroj kumar saini mobile no.-[protected]
Consumer no.-20298
Gas agency name- shrijagrati gas services . khandsa road gurgaon Haryana
Thanking you
DATE-8/4/2013 With regards
S K SAINI

My consumer no is 19899 ( Sher Singh ) i booked the cylinder for refilling on dated 28/04/2013 but get not delivered to my address till now & im facing same problems from last one year. My local agency is SHIV SHAKTI GAS AGENCY NIRANKARI COLONY DELHI. Please assist to me to get my cylinder with in time frame & will able to make my food in my house.

Thanks & Regards
Sher Singh
[protected]

We have been using Bharat gas for las 13 years and we are struggling every time to get a replacement LPG cylinder after booking. Distributor is SRI SIVA SAKTHI GAS COMPANY, BHARAT GAS DISTRIBUTOR, PANAPPALAYAM ROAD, PALLADAM-641664. Our Customer No: 30996, Card Serial No 2441207.

we have booked for cylinder on March 7th and it is 30 days now and we have not got the LPG cylinder. And we can book only after 30 days after getting...

I am Nilesh Sancheti, working as a Sales Manager in reputed pharma company, recently got transfer to Nasik, Maharashtra.
I am using Bharat Gas, during transfer, i submit my all documents, cylender and regulator to my previous place and get transfer paper with me, but here in nasik, no one distributor of Bharat Gas listening me, entaritaing me and not giving gas connection.
I am suffering from last 6 days and we don't have gas connection for food and all.

Plz help me to solve this issue.

Nilesh Sancheti
Nasik
[protected].

Having bad time with Bharat Gas.
Pathetic gas agency (Radha Gs agency, Airoli, Navi Mumbai) with no one picking phone & rude employee behaviour when personally visited.
Website http://www.ebharatgas.com not properly functioning for online booking.
Dumb customer care executives when called on[protected]

My Consumer Number is 56490281

When i recently viewed my online profile for my account i came to know that there was a booking made in my account on 9-Mar-2013 (delivered on same day)and 18-Mar-2013 (delivered on the 25-Mar-2013), when i never booked a cylinder.I would like to know what is the reason for this. The same issue is happening to me for the second time. When i complained for the first they stated to book through calling a IVRS number. But when i check the online account i could see this misuse has happened. Within 45 days of time another cylinder or refill cannot be initiated, Is the Agency playing double role in this?

Sir,
Yesterday dated 30/03/2013 I have visited to booked my subsidies gas cylinder to M/S ARVIND GAS AGENCIES, 242 SHOPPING CENTRE, KOTA as they were not receiving the phone/ mobile calls. The booking staff as well as the person sitting on manager/owner seat refused to book my gas cylinder.
The behaviour of that person was not good & when I ask him to give me in written that u will no book my gas cylinder or provide me the complaint book, his behaviour was aggressive, irritating & hurts to me.
Sir in this scenario of competative market this type of behaviour is not acceptable as u r in service providing sector. Sir I request u to kindly take the appropriate action against M/S ARVIND GAS AGENCIES, 242 SHOPPING CENTRE, KOTA. so that this type.

regards,
Mukesh Gujral,
consumer no. 33834,
add. 4-J-23 Mahaveer Nagar 3rd,
Kota (Rajasthan).
mob. no. [protected]