Bharat Petroleum [BPCL] Complaints & Reviews

Hello sir
I have book a cylender refiel near about 28th December 2012 but I am not getting any cylender refiel. Please check and arrange it for me.

Consumer no. 9410
address Q 6/130 Mangol Puri New Delhi 110083

सितंबर 2012 से मार्च 13 तक 3 सब्सिडी सहित सिलेंडर रिफिल किए जाने थे, जबकि तीसरा सिलेंडर नाॅन सब्सिडी (रुपए 1002) में रिफिल किया गया।

Dear respected sir ,

My name is Ravish Anjum, and belong to village -Neyapura jummanpura,
Post-Kopaganj ,Distt-mau
Pin no. 275305
Sir my complain is taking extra money and without desire giving things,
Actually sir imperial bharat gas situated in my town and give service society. This agency launched for new connection before three month ago , that time mostly people haven't gas connection ,then they used black cylender . All thing is ok , but after launching gas agency mostly people have filled form for new connections and who filled form after two month came request that customers eligible for new connection who filled form before time. And goverment court gadget passed for new connection maximum 2300 rupees with one cylender . Which agency will give one cylender , new connection, and booklet charge ,and regulater etc. Total amount will be 2300, which cylender will not fill only open cylender , and imperial bharat gas allowed that if customers don't want stove , lighter cylender stand then don't worry . Because sir i would like to ask only one question that if the customer have gas system before sometime and he doesn't have connection only gas system means already purchased stove , lighter , solar light etc. And he was using black cylender or you can say that illegal but now imperial bharat gas giving new connection for every customers then , what's problem to dealer , distributer ?
There are same story in my town means Kopagang,
Only one agency is available in my town .
Imperial bharat gas agency is address , IDGAH MARKET SHOP NO. 24&26 HIGHWAY NO. 29 VARANASI TO GORAKHPUR ROAD, AFTER MAU THEN KOPAGANJ.
DISTRIBUTER'S NAME IS ABDUL KAREEM
Sir mostly customer want only connection not a extra things
And distributer taking money 5790 rupees which he is giving stove solar light lighter etc while goverment bill passed 2300 rupees . Sir i would like to say one thing that there are mostly people uneducated who nothing know about gas connection rate . And some person abjectioned his that time distributer says that if you abjection with me then i will not give connection. Reason that customer want only connection 2300 , but distributer compells to customers and give without desire thing like this stove etc. While customer already purchased gas tools from market.
Sir at last i would like say and hope to you that
Distributer give connection 5790 . While bill passed 2300 rupees .
I know very well that every company or agency helpfull of society . But there, imperial bharat gas taking extra money or earning source to uneducated people . This agency using uneducated person . And i feel that perhaps agency want earn .

Sir pls you will give me resolution for this and feedback on my email id, and i would like want to know that . What have you taken action ?
My email id is [protected]@gmail.com
My mobile number is [protected]
So pls inform me in my mobile and on email id.

Thank all of you , i hope you definitely you will good do .

Dear Sir,
Greetings of the day from Sandeep Kumar

i am a customer LPG of your esteemed organization since 2/11/2011with single clyender. I am trying to get the second clyender from last 18 months. Every time i gets the reply " abhi nahi mil sakta number de do hum kal kar lenge or bad me pata kar lena" . My job service is 1500 kms far from my home and comes to home every 3 months. my family is suffering highly due to single clyender as you can understand.
i was planning to complaint the service agency to consumer court, but i think i should try one more time with company and got your mail from your web site.
my customer details are followings:-

Name : Sandeep Kumar
Address : Sandeep Kumar S/O Sh. Manphool Singh
VPO. Kakoria, Dist- Rewari, Haryana, Pin- 123401
Customer Id : 51999639
SV No : [protected]
Date Of Issue : 2/11/2011
Agency Name : Haryana Gas Agency , Rewari , Haryana

Kindly do for the needful and arrange to provide me second clyender so that my family can avoid more suffering. if any details require from me for the same, please contact me on my cell number [protected].
Kindly let me know whether i can got the second clyender in few coming days or i should go to consumer court?.
Please do for the needful


Thanks and Regards:


Sandeep Kumar Sharma
+ 91-[protected]

i am consumer of bharat gas(anand gas service) located at badarpur.I booked gas with the mentioned agency.At first delivery on 15/01/2013 at 1300 hrs.,weight of cylinder with LPG gas was 26 kg instead of 29.2 kg(15 kg for empty cylinder and 14.2 kg for gas),i refused to accept it.Second time on the same evening, weight was 27.2 kg, i refused this time also. third time its weight was 28.7 kg,not accurate this time also, this time i unwillingly accept it.
Also deliveryman omprakash did not had its own weighting machine for gas cylinder and his behaviour was very rude.

Sir,
The BPCL (distributor code 130922) with phone no. [protected] vide cash memo no. 8114 dated
12.01.2013 delivered the LPG cylinder on 15.01.2013 at non-subsidised rated and collected Rs.917.50 while
delivering the cylinder.Since I am expecting subsidised gas, the distributor supplied non-subsidised cataegory
cylinder on their own without consulting the consumer.

This may please be enquired into and difference of charge collected please be reimbursed to me.

With regards,
M.V. Krishnan

I requested for an additional Bharat gas cylinder one year back in Siddharatha Bharat gas agency in Shapur nagar, Hyderabad and till now there is no information on that. When i asked about the same, they said they are not giving the additional cylinders, but i find other agencies are giving additional cylinders. I find this agency is useless and the members working there are pathetic and rude. They dont really give any proper response.
Please take the necessary actions against this agency.

Thanks,
Chary

sir,
my consumer no is 34979931 of OM GAS AGENCY khurja road Bulandshahr 203001[recently transfered from DHARM GAS Bulandshahr].
i booked for refilling on 20/12/2012,but till today i have not received refill cylinder.,daily i am contacting personally.
pl do needful,as i am without cooking gas.
himmat singh
29 choudhary shikarpur compound D M road Bulandshahr203001
m no [protected]

I stay at Vikas complex and had ordered my refill cyclinder in December 1st week. But the person who took order at Saibaba Gas Agency did not provide me with the order number. Hence, I called once again on 24th December, 2012 for the cylinder through my consumer number is[protected]old 602748) but till date it has not been dispatched. I smell a foul play in the distribution of Gas cylinder as I only order 3 cylinders a year. I have a hitch that the Gas Agency - Saibaba Gas Service located at Kopri Colony is giving away my quota to someone else....else why on earth am I not receiving my cylinder on time when it was not the case earlier. Request the Bharath Petroleum authorities to check this and ensure we get our order on time.

Bharat Gas-Chaitanya Gas Service Dombivli East

Consumer number: 113037

Name: S.S. Mathur

A request was made for refilling of a cylinder on[protected],however,inspite of making several visits to Chaitanya Gas Service office,the filled cylinder has not been delivered.

Request urgent delivery...

we have commercial connection of BHARAT GAS customer no 17637 on the name of RANJNA PRINCIPAL,SHAHEED BHAGAT SINGH MEMORIAL PUBLIC SCHOOL KUFRIDHAR,GHANAHATTI,SHIMLA-11...we are issued this connection by AARTI GAS COMPANEY,BOILEAUGANJ,but he deactivates our after every three months,we have to submit every time new documents,this time three months have passed but till the day no cylinder received,we have contacted on their all published no [protected],[protected]



RANJNA PRINCIPAL,SHAHEED BHAGAT SINGH MEMORIAL PUBLIC SCHOOL KUFRIDHAR,GHANAHATTI,SHIMLA-11...

Bharat gas made customers to collect smart cards to book the refill cylinder and charged rs. 40 against smart card. But numbers provided to book the cylinder are not working at all. No use of making smart card compulsory. Just consumers get charged with 40rs each. Indirectly its misuse of money for consumers and of govt.

i have a gas number in kalyan no-24868 distributor never give to customer refill bill always asking extra charge and very roude behaviour and also always delay in refill. my contact no-[protected] please help me as soon as possible sir


GURUKRUPA GAS AGENCY
5, SHREE GAJANAN APARTMENT, THANGEWADI SYNDICATE,
THANE 421301
TAPASE
[protected] [protected]
[protected]@bharatgas.in

Hi,
This is Anil Lulla a customer of BPCL Bharatgas (Consumer # 18514) with Tirupati Gas service located in Bhayander (East) 401105
I was being out of station for a quite while and when i came back and tried placing an order of 14.2 kg lpg cylinder by calling the agency but they said thatthe account is being locked by
Gaurav Yadav
Executive (sales) LPG
BPCL URAN LPG territory
Email : [protected]@bharatpetoleum.in
Mob. [protected]
and he is the only one to UNLOCK it.
I tried calling him and there was no response, nobody was there to answer and nobody reverted too. Also i tried reaching him by the ebharatgas.com website but as my account is locked was unable to process the request and i again went to the agency and saw there were some other customers too whose accounts were locked, so i was assured that i am not the only one.
I don't really understand what the Mr. Gaurav Yadav does everytime last time he was the only one to transfer something around 8000 customers to some other agency in some different locality which is out of the reach of the customers.
Is this the way things are done. The Officers are assigned to make things work more Comfortably towards the Customer's end which they are making more miserable.

Anil Lulla
Email : anil.[protected]@yahoo.com
Mobile : [protected]

Respected Sir
With regard to your increment on number of cylinders increased from 6 to 9 was retrospective or it is prospective from 1-1-2013 sir please kindly get to know as they are charging Rs1000 for the 4 cylinder.
Sir please get to know me this
Thanking You
Yours sincerely
Mr.Dilip Kumar Rijhwani.
Customer no=306407(bharat gas no.)
email=[protected]@yahoo.com

Gud mrng sir
I m client o[censored]r Bharat gas agency based at Gohana distt sonepat .My copy no 2480 named of sh RAM lal .He is nt alive nw I have submitted amount of rs 1500 on dated 7/10/12 for transfer name ,they people assured me that copy will cum with in one month ,Bt still nw didn't get .I m going there at alternate days from last two month Bt still nt get .They r saying i[censored] want gas cylinder nw u have to pay 925 rs per month & also harassing with bad language
I m nt satisfy with them & didn't get cylinder from 3 month
It's very bad stage for me bcoz from last 120 days I got only one cylinder
Regards
Naveen Sindhwani ([protected])
Copy no.2480

My LPG connection is with M/S Unique Gas service Barrackpore having consumer number is 16130.My particular problem is that we are working couple and my wife reaches house by 3 pm positively.We requested the delivery man about the problem with request to deliver the cylinder after 3 p.m. In our area the cylinders are normally delivered up to 6 p.m but the delivery man intentionally non co-operating us and as a result we are in severe problem. We contacted the distributor but their response is negative as usual. In this month I have booked the cylinder on 05/11/2012 and the distributor has distributed cylinder booked upto 11/11/2012 but neither my cylinder is delivered nor it is returned. I am out of cylinder from last 7 days and

Pl look into the matter and help me.

Name: M Adak, Consumer No:29751
Dear Sir,
I am house wife and last some years gas cylinder supplying is ok, today[protected] the delivery van came to my street and bad behavior your delivery man. He said that give extra rupees and I told him I am not give any extra money (I have only Rs. 415/- and he give the money and two rupees throw in my house). I will complaint after the delivery man and bad word in my flat. Delivery man said that I will see your next cylinder how is come? (Bengali version is DEKHBO KI KORE APNAR PORER CYLINDERTA GHORE ASBE)
Delivery man name : SHAMBHU
BPCL LPG CYLINDER (KITCHEN AID BALITIKURI HOWRAH[protected]/1468/3598)
Kindly treat this matter and necessary action.

Name: Sonatan Panja, Consumer No:8043
Dear Sir,
I am ordinary worker and age of 62 years old last some years gas cylinder supplying is medium, today[protected] the delivery van came to my street but not delivery for me and after i request to the deliverymen, i am a oldest lady please give our cyllinder, he said if you want today give Rs. 430/- or wait some day again.
My wife said that i am not give the extra money i will complaint after the delivery man using bad words in my street all people watching.
Delivery van man name :BISWAJIT BHATTACHARJEE
BPCL LPG CYLINDER (KITCHEN AID BALITIKURI HOWRAH[protected]/1468/3598)
please help me the problem

Dear Sir/mam
My self Rohan Thombre residing on rent basis in Naik Nivas,Shankar deval,1st floor,Opp. Municipal School,chembur.I had availed gas connection sevices from BHARAT GAS (Agency Name:Vinayak Agency) At CHEMBUR CAMP.had called several times for Gas refill but didn't got any response & also not listening to me properly & not answering the calls at all.I am now Frustarted by this misbehaviour of their nature.So launching a complaint against Bharat gas.
Request you to please take Strict action agaist them.

Awaiting for your Response.

Regards,
Rohan Thombre
[protected]