Bharat Petroleum [BPCL] Complaints & Reviews

I stay at Vikas complex and had ordered my refill cyclinder in December 1st week. But the person who took order at Saibaba Gas Agency did not provide me with the order number. Hence, I called once again on 24th December, 2012 for the cylinder through my consumer number is[protected]old 602748) but till date it has not been dispatched. I smell a foul play in the distribution of Gas cylinder as I only order 3 cylinders a year. I have a hitch that the Gas Agency - Saibaba Gas Service located at Kopri Colony is giving away my quota to someone else....else why on earth am I not receiving my cylinder on time when it was not the case earlier. Request the Bharath Petroleum authorities to check this and ensure we get our order on time.

Bharat Gas-Chaitanya Gas Service Dombivli East

Consumer number: 113037

Name: S.S. Mathur

A request was made for refilling of a cylinder on[protected],however,inspite of making several visits to Chaitanya Gas Service office,the filled cylinder has not been delivered.

Request urgent delivery...

we have commercial connection of BHARAT GAS customer no 17637 on the name of RANJNA PRINCIPAL,SHAHEED BHAGAT SINGH MEMORIAL PUBLIC SCHOOL KUFRIDHAR,GHANAHATTI,SHIMLA-11...we are issued this connection by AARTI GAS COMPANEY,BOILEAUGANJ,but he deactivates our after every three months,we have to submit every time new documents,this time three months have passed but till the day no cylinder received,we have contacted on their all published no [protected],[protected]



RANJNA PRINCIPAL,SHAHEED BHAGAT SINGH MEMORIAL PUBLIC SCHOOL KUFRIDHAR,GHANAHATTI,SHIMLA-11...

Bharat gas made customers to collect smart cards to book the refill cylinder and charged rs. 40 against smart card. But numbers provided to book the cylinder are not working at all. No use of making smart card compulsory. Just consumers get charged with 40rs each. Indirectly its misuse of money for consumers and of govt.

i have a gas number in kalyan no-24868 distributor never give to customer refill bill always asking extra charge and very roude behaviour and also always delay in refill. my contact no-[protected] please help me as soon as possible sir


GURUKRUPA GAS AGENCY
5, SHREE GAJANAN APARTMENT, THANGEWADI SYNDICATE,
THANE 421301
TAPASE
[protected] [protected]
[protected]@bharatgas.in

Hi,
This is Anil Lulla a customer of BPCL Bharatgas (Consumer # 18514) with Tirupati Gas service located in Bhayander (East) 401105
I was being out of station for a quite while and when i came back and tried placing an order of 14.2 kg lpg cylinder by calling the agency but they said thatthe account is being locked by
Gaurav Yadav
Executive (sales) LPG
BPCL URAN LPG territory
Email : [protected]@bharatpetoleum.in
Mob. [protected]
and he is the only one to UNLOCK it.
I tried calling him and there was no response, nobody was there to answer and nobody reverted too. Also i tried reaching him by the ebharatgas.com website but as my account is locked was unable to process the request and i again went to the agency and saw there were some other customers too whose accounts were locked, so i was assured that i am not the only one.
I don't really understand what the Mr. Gaurav Yadav does everytime last time he was the only one to transfer something around 8000 customers to some other agency in some different locality which is out of the reach of the customers.
Is this the way things are done. The Officers are assigned to make things work more Comfortably towards the Customer's end which they are making more miserable.

Anil Lulla
Email : anil.[protected]@yahoo.com
Mobile : [protected]

Respected Sir
With regard to your increment on number of cylinders increased from 6 to 9 was retrospective or it is prospective from 1-1-2013 sir please kindly get to know as they are charging Rs1000 for the 4 cylinder.
Sir please get to know me this
Thanking You
Yours sincerely
Mr.Dilip Kumar Rijhwani.
Customer no=306407(bharat gas no.)
email=[protected]@yahoo.com

Gud mrng sir
I m client o[censored]r Bharat gas agency based at Gohana distt sonepat .My copy no 2480 named of sh RAM lal .He is nt alive nw I have submitted amount of rs 1500 on dated 7/10/12 for transfer name ,they people assured me that copy will cum with in one month ,Bt still nw didn't get .I m going there at alternate days from last two month Bt still nt get .They r saying i[censored] want gas cylinder nw u have to pay 925 rs per month & also harassing with bad language
I m nt satisfy with them & didn't get cylinder from 3 month
It's very bad stage for me bcoz from last 120 days I got only one cylinder
Regards
Naveen Sindhwani ([protected])
Copy no.2480

My LPG connection is with M/S Unique Gas service Barrackpore having consumer number is 16130.My particular problem is that we are working couple and my wife reaches house by 3 pm positively.We requested the delivery man about the problem with request to deliver the cylinder after 3 p.m. In our area the cylinders are normally delivered up to 6 p.m but the delivery man intentionally non co-operating us and as a result we are in severe problem. We contacted the distributor but their response is negative as usual. In this month I have booked the cylinder on 05/11/2012 and the distributor has distributed cylinder booked upto 11/11/2012 but neither my cylinder is delivered nor it is returned. I am out of cylinder from last 7 days and

Pl look into the matter and help me.

Name: M Adak, Consumer No:29751
Dear Sir,
I am house wife and last some years gas cylinder supplying is ok, today[protected] the delivery van came to my street and bad behavior your delivery man. He said that give extra rupees and I told him I am not give any extra money (I have only Rs. 415/- and he give the money and two rupees throw in my house). I will complaint after the delivery man and bad word in my flat. Delivery man said that I will see your next cylinder how is come? (Bengali version is DEKHBO KI KORE APNAR PORER CYLINDERTA GHORE ASBE)
Delivery man name : SHAMBHU
BPCL LPG CYLINDER (KITCHEN AID BALITIKURI HOWRAH[protected]/1468/3598)
Kindly treat this matter and necessary action.

Name: Sonatan Panja, Consumer No:8043
Dear Sir,
I am ordinary worker and age of 62 years old last some years gas cylinder supplying is medium, today[protected] the delivery van came to my street but not delivery for me and after i request to the deliverymen, i am a oldest lady please give our cyllinder, he said if you want today give Rs. 430/- or wait some day again.
My wife said that i am not give the extra money i will complaint after the delivery man using bad words in my street all people watching.
Delivery van man name :BISWAJIT BHATTACHARJEE
BPCL LPG CYLINDER (KITCHEN AID BALITIKURI HOWRAH[protected]/1468/3598)
please help me the problem

Dear Sir/mam
My self Rohan Thombre residing on rent basis in Naik Nivas,Shankar deval,1st floor,Opp. Municipal School,chembur.I had availed gas connection sevices from BHARAT GAS (Agency Name:Vinayak Agency) At CHEMBUR CAMP.had called several times for Gas refill but didn't got any response & also not listening to me properly & not answering the calls at all.I am now Frustarted by this misbehaviour of their nature.So launching a complaint against Bharat gas.
Request you to please take Strict action agaist them.

Awaiting for your Response.

Regards,
Rohan Thombre
[protected]

sir
this the complaint against (BHARAT GAS AGENCY SAGAR MP)Sarvashreshtha gas seva RAVINDRANATH TAGORE COMPLEX SAGAR MP TELEPHONE [protected].
THEIR CYLINDER DELIVERY BOY DELIVERING CYLINDER WITHOUT ANY BILL TO CONSUMER AND EVEN THEY ARE TAKING EXTRA MONEY FROM CONSUMER POCKET FOR DELIVERY SERVICES.

EVERY TIME WHEN DELIVERY BOY COME THEY SAYS THAT WE DONT HAVE RECEIPT, AND ASK 50 TO 60 RS FOR GIVING SERVICES/DELIVERY.

PLS TAKE ACTION IMMEDIATELY FOR THAT AGENCY.

MY ID IS 4205 I M ALSO CONSUMER AND OBSERVING SINCE 12 MONTHS

Gas connection of bp gas had been alloted to my father Mool chand sharma.Name of BP Gas dealer is Shahid Vinod Katewa Services Sujangarh Dist -Churu Rajasthan.Consumer no. is 1868 & subscription no. is[protected].My father Mool chand Sharma &my mother have expired. I have submitted all required document to gas dealer for transfer of name of gas connection in my name.But Gas dealer is not transferring name of gas connection.You are requested to take action against gas dealer. From Nand kishor Sharma Sujangarh.

Dear Sir/Madam,

It is very hard to explain in words regarding the situation of ignorance. I have submitted a Application form in respect of New Gas connection. I have been told that you will get a confirmation call against this application form by Gas Company.

I had visited several times at Amardeep Gas Service. But No one is answering my query or even not able to talk for a minut.

Everytime they only told . Abhi nahi hoga .. (This is not a clear answer).


Kindly convey the message .

Thanks & Regards,
Ghanshyam Kumar Ray
IBM India Pvt Ltd.
Kaulagarh . Dehradun.
Mob- [protected]

my consumer no 33289,( bharat Gas, Chaitnya Gas Agency, dombivali )my complain no 40082564. my connection was block by back end for remove the block i was applied on sep 12 and it was solved on 21.11.2012 and i got ternsfer letter on 22.11.2012 but at time hp registration i came to know that my subsidy cylinder is 1/3 which i have not used this big mistake or miss shilpa s personal benefit i dont know but i have lost one cylinder,now what should i do for get subsidy cylinder.
kindly guide me properly.

Chetna R, Thapa

[protected]
[protected]@yahoo.com

Dear Madam Sir,

We are facing lots of problems several times with Bharath gas agency.the Distribute name Priyanka gas agency, Chalisgaon, Dist.Jalgaon - 424101
My complaint is my cylinder is transfer from Pune to Chalisgaon, 20 times i had going to the gas agency but they have not response my gas transfer order since 1 years, i had submit to Original Document / Paper, but the gas agency's one workers SUDDENLY HE HAS DISAPPEAR for the period but distributor has no one action to the compliant, it is not my single person problem the whole village consumer problem for the case ,and the person has rabish word use for every time, so please kindly take a action, i have no one single gas connection for that time how will be the cook for one year it is no bady can help to me, i had a lot of compliant for us but they have not action to the matter.
My consumer no is 15110 (Priyanka Gas Agency Chalisgaon Dist. Jalgaon 424101) we had compliant our cylinder I have not received the gas.Past 1year we are facing this problem.please action please....
Consumer Name : M.R. Deokar
Consumer no : 15110
Agency name : Priyanka gas
Chalisgaon, Jalgaon 424101

Sir,
Sub: Gas Refill; Consumer No 6230629
I have been using HP gas for more than thirty (30) years. I am retired Govt. employee with transferable job of all over India. During each of my transfer, I got my papers moved through your offices in respective towns / cities. In Mumbai, it was through the office near Jacob circle, Mumbai . I was staying in Chembur for more than 20 years. Then I have shifted to Airoli, Navi Mumbai about 8/9 years back. This time also I moved my papers through your offices only. My consumer no. now is 620629, agency now is Vardhavinayak gas agency, Airoli,
Some of the references are as under:
Name P. D. Chavan

S. No Doc No Date Filling Plant name Plant code Consumer No Then Address
39144493 3001885 16.11.2003 USAR 1026 622548 3/18, Borla Hsg Society Chembur , Mumbai 400074
42062 42062 17.06.1981 552536
OLD PERTICULERS IN ABOVE DOCUMENT ARE AS UNDER
DEALERS CODE Blank Document No Date
FILLING PLANT CODE Blank Original SV 42062 17.06.1981
CONSUMER NO Blank Current SV 42062 17.06.1981
OIL COMPANY Blank Addl SV 331784 28.06.1986

I have been telling your agent in Airoli for more than 8 to 10 months regarding issue of card for refilling every time I booked for cylinder. Then every time I was told that it is not required for you.
Early this week I again requested for card. I have shown above papers referred at Sl. no 2. I was told that these are not original papers, though I showed them Original copy. Then I showed them other paper referred at s. no 2. , Then he told that, since our boss is not there I should go later in the afternoon
Mean while I requested for refill through SMS service. The Cylinder was sent to my place. Delivery boy asked again for card. FIRST TIME IN LAST 8 to 9 years. I explained him with all papers. He was NOT ready to listen anything. Only was saying that “as per orders”. He was extremely rude like his office staff. I was harassed by office staff as well their delivery boy.
I am senior Citizen (73). There is no other person in my house now, my wife is crippled.
Now my request is that, said Gas Card be deliver at my residence after verification of papers. Meanwhile till the card is delivered, the said agency may be asked to deliver the refill on request as they were doing it earlier.
Earlier complaint reference: 12095761

Yours Sincerely

P. D. Chavan
Date: 20.11.2012
M: [protected]

from Rakesh
consumer no. M 11105
Meera gas , Garh road,Meerut (Bharat gas)

Mo. no.[protected]
Email id [protected]@gmail.com
Dear sir,

I am experiencing problem in getting delivery of cylinders from the above dealer in Meerut, & want to transfer from Bharat Gas to Indane gas dealer Ramapurna gas agency Garh road , Meerut due to following reasons.

1. gas book after 2 months of receiving cylinder, at presen. Earlier gas book after on 26 th day of delivery from receiving of cylinder, & delivery after 11 to 15 days after booking.

2. I booked gas on 15th Nov till 18 th Noon not received delivery ( Last cylinder received On 15th sept. ).

In view of the above I want to transfer gas dealer from bharat gas to Indanne gas as mentioned above.
KIndly hel in this regard & tell me the procedure & oblige.
Thanks & regards
Rakesh
Panchsheel gali no. 1, garh road Meerut250001
mo. no. [protected]
[protected]@gmail.com

I filled petrol for my two wheeler at bharat petroleum bunk near iyyappathangal bus depot(next to Tata Motors showroom) on 12 - Nov -2012 through a credit card transaction of rs 450. But after travelling some distance i faced problem with my bike and my bike stopped. I towed my bike to the nearest auto workshop only to realise that it was due to the adulterated petrol. I found the petorl filled to have the smell of kerosene. Only then i realised the fraud that the bunk people committed.

I need to take this up to get these fraudulent bunk people punished. This has caused so myuch agony and waste of time for me .