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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Nov 1, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 212

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R
rakesh.jhadmrc
Jan 16, 2013
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Resolved

Address: Delhi

i am consumer of bharat gas(anand gas service) located at badarpur.I booked gas with the mentioned agency.At first delivery on 15/01/2013 at 1300 hrs.,weight of cylinder with LPG gas was 26 kg instead of 29.2 kg(15 kg for empty cylinder and 14.2 kg for gas),i refused to accept it.Second time on the same evening, weight was 27.2 kg, i refused this time also. third time its weight was 28.7 kg,not accurate this time also, this time i unwillingly accept it.
Also deliveryman omprakash did not had its own weighting machine for gas cylinder and his behaviour was very rude.
Aug 13, 2020
Complaint marked as Resolved 

Bharat gas LPG — Non Delivery and Less Weight

I had booked cylender on 05.05.2009. My consumer No is 2668 through Rainbow Gas Agency Sherpur Chowk, Karawal Nagar, Delhi-110094. I wish to state it has been a month since I have received the cylender. The behaviour of the salesman is also rude. Even if i get the gas cylender, the weight is less.

NAME RAM PRAVESH SINGH
MOB [protected]

Bharat Gas — gas agencies/bad behaviour

Dear sir/Madam,
I am Shashikant Dubey,lived in delhi working as crime reporte in one family magazine .my family lives in Mauranipur.we have one gas connection with the name of Sushila dubey, i went there for the enquary for DBC and booking for the gas cylender,they people are very rude said dbc connection is stoped .i askedwhen again open ,i have no idea. i said where i can enqure about this they said no idea.they were talking the people very badly.no fis time for booking the gas also. no one pick the phone.every thing is worst. so i request you to help the people other wise it will be very big issue in next few days.
shashikant
Crimre reporter
[protected]
this is happining always we have to go to the court against them.
regards
dinesh
Sir,
My consumer No. is 42615. I'm trying to book the gas refill for the past 45 days.A moment ago phone goes busy. Immediately after the phone is ringing but no one is receiving the call. the delivery is also very poor. Since last 2 weeks I went to Vinayak Gas service in person, twice but I couldn't get the gas delivered yet.

Bharat Gas — bad delivery

Poor Delivery Not Supply Gas after one month booking Dealers' Name :- Shyama Distributor Bandel GT Road
Behavior of the Staff are very bad with customer and delivery is very poor. please take the proper step as soon as possible.
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    M
    mvkrishnan
    from Hisar, Haryana
    Jan 16, 2013
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    Address: Karnataka

    Sir,
    The BPCL (distributor code 130922) with phone no. [protected] vide cash memo no. 8114 dated
    12.01.2013 delivered the LPG cylinder on 15.01.2013 at non-subsidised rated and collected Rs.917.50 while
    delivering the cylinder.Since I am expecting subsidised gas, the distributor supplied non-subsidised cataegory
    cylinder on their own without consulting the consumer.

    This may please be enquired into and difference of charge collected please be reimbursed to me.

    With regards,
    M.V. Krishnan
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      V
      venuchary
      from Delhi, Delhi
      Jan 16, 2013
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      Address: Andhra Pradesh

      I requested for an additional Bharat gas cylinder one year back in Siddharatha Bharat gas agency in Shapur nagar, Hyderabad and till now there is no information on that. When i asked about the same, they said they are not giving the additional cylinders, but i find other agencies are giving additional cylinders. I find this agency is useless and the members working there are pathetic and rude. They dont really give any proper response.
      Please take the necessary actions against this agency.

      Thanks,
      Chary
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        H
        himmat singh mahur
        from Mumbai, Maharashtra
        Jan 9, 2013
        Resolved
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        Resolved

        Address: Bulandshahar, Uttar Pradesh

        sir,
        my consumer no is 34979931 of OM GAS AGENCY khurja road Bulandshahr 203001[recently transfered from DHARM GAS Bulandshahr].
        i booked for refilling on 20/12/2012,but till today i have not received refill cylinder.,daily i am contacting personally.
        pl do needful,as i am without cooking gas.
        himmat singh
        29 choudhary shikarpur compound D M road Bulandshahr203001
        m no [protected]
        Aug 13, 2020
        Complaint marked as Resolved 

        hindustan gas — Gas not Received

        Sir,
        I Arvind Yadav add. M-1/6, Canal Colony, Udai Ganj, Lucknow. Pin - 226001. That i inform you i have already bocking in 10th Nov-2008 but i do not recevied in my cylinder to till date.
        so, please you have take immediately any action for the Jyoti gas agency Station Road Near KKC College, Lucknow.
        Thanking You
        Regards
        Arvind Yadav
        consumer no. 20677

        Bharat Gas — GAS REFILL

        I HAVE BOOKED LPG REFIL WITH SURYA GAS SERVICE SIPRI BAZAR JHANSI ON 20/02/2012 BUT TODAY ON 28/02/2012 I HAVE NOT RECIEVED THE GAS CYLINDER. ARVIND MOHAN MISHRA
        i have not yet received the refill
        himmat singh mahur
        Hi Team,

        Its been more than 25 Days I have not received Home delivery of GAS Cylender. I have contacted the Gas Agency many times and they are not helping me at all and asking me to wait for another days. I am very frusted now I have never face such kind of poor service in my future.

        I spoke to Jitender (Supplier) on contact no. [protected] 100 times but this person is not helping hand. Gas Agency is saying talk to supplier and supplier is saying talk to Gas Agency. I am very fedup now. Please resolve my concern on very higher periority. I will be very thankful.

        My Gas Agency Address:
        Connection no. 22665444
        Bharat Gas (Dera Bassi, Punjab)
        [protected][protected][protected][protected]
        My Home Address:
        Intakhab Alam
        1328, PH-3, Saini vihar, Baltana, PB
        My Contact no. [protected]
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          V
          vilrod3
          from Mumbai, Maharashtra
          Jan 5, 2013
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          Address: Thane, Maharashtra

          I stay at Vikas complex and had ordered my refill cyclinder in December 1st week. But the person who took order at Saibaba Gas Agency did not provide me with the order number. Hence, I called once again on 24th December, 2012 for the cylinder through my consumer number is[protected]old 602748) but till date it has not been dispatched. I smell a foul play in the distribution of Gas cylinder as I only order 3 cylinders a year. I have a hitch that the Gas Agency - Saibaba Gas Service located at Kopri Colony is giving away my quota to someone else....else why on earth am I not receiving my cylinder on time when it was not the case earlier. Request the Bharath Petroleum authorities to check this and ensure we get our order on time.
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            S
            ss mathur
            from Mumbai, Maharashtra
            Jan 5, 2013
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            Non delivery of gas cylinder

            Address: Thane, Maharashtra

            Bharat Gas-Chaitanya Gas Service Dombivli East

            Consumer number: 113037

            Name: S.S. Mathur

            A request was made for refilling of a cylinder on[protected],however,inspite of making several visits to Chaitanya Gas Service office,the filled cylinder has not been delivered.

            Request urgent delivery...
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            P
            pjaret
            from Shimla, Himachal Pradesh
            Jan 5, 2013
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            Resolved

            Address: Shimla, Himachal Pradesh

            we have commercial connection of BHARAT GAS customer no 17637 on the name of RANJNA PRINCIPAL,SHAHEED BHAGAT SINGH MEMORIAL PUBLIC SCHOOL KUFRIDHAR,GHANAHATTI,SHIMLA-11...we are issued this connection by AARTI GAS COMPANEY,BOILEAUGANJ,but he deactivates our after every three months,we have to submit every time new documents,this time three months have passed but till the day no cylinder received,we have contacted on their all published no [protected],[protected]



            RANJNA PRINCIPAL,SHAHEED BHAGAT SINGH MEMORIAL PUBLIC SCHOOL KUFRIDHAR,GHANAHATTI,SHIMLA-11...
            Aug 13, 2020
            Complaint marked as Resolved 
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              Y
              yogeshb4
              from Pune, Maharashtra
              Jan 4, 2013
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              Address: Pune, Maharashtra

              Bharat gas made customers to collect smart cards to book the refill cylinder and charged rs. 40 against smart card. But numbers provided to book the cylinder are not working at all. No use of making smart card compulsory. Just consumers get charged with 40rs each. Indirectly its misuse of money for consumers and of govt.
              Aug 13, 2020
              Complaint marked as Resolved 
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                M
                mukeshjha333
                from Mumbai, Maharashtra
                Jan 4, 2013
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                Resolved

                Address: Mumbai City, Maharashtra

                i have a gas number in kalyan no-24868 distributor never give to customer refill bill always asking extra charge and very roude behaviour and also always delay in refill. my contact no-[protected] please help me as soon as possible sir


                GURUKRUPA GAS AGENCY
                5, SHREE GAJANAN APARTMENT, THANGEWADI SYNDICATE,
                THANE 421301
                TAPASE
                [protected] [protected]
                [protected]@bharatgas.in
                Aug 13, 2020
                Complaint marked as Resolved 
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                  A
                  anill32
                  from Mumbai, Maharashtra
                  Dec 30, 2012
                  Resolved
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                  Address: Thane, Maharashtra

                  Hi,
                  This is Anil Lulla a customer of BPCL Bharatgas (Consumer # 18514) with Tirupati Gas service located in Bhayander (East) 401105
                  I was being out of station for a quite while and when i came back and tried placing an order of 14.2 kg lpg cylinder by calling the agency but they said thatthe account is being locked by
                  Gaurav Yadav
                  Executive (sales) LPG
                  BPCL URAN LPG territory
                  Email : [protected]@bharatpetoleum.in
                  Mob. [protected]
                  and he is the only one to UNLOCK it.
                  I tried calling him and there was no response, nobody was there to answer and nobody reverted too. Also i tried reaching him by the ebharatgas.com website but as my account is locked was unable to process the request and i again went to the agency and saw there were some other customers too whose accounts were locked, so i was assured that i am not the only one.
                  I don't really understand what the Mr. Gaurav Yadav does everytime last time he was the only one to transfer something around 8000 customers to some other agency in some different locality which is out of the reach of the customers.
                  Is this the way things are done. The Officers are assigned to make things work more Comfortably towards the Customer's end which they are making more miserable.

                  Anil Lulla
                  Email : anil.[protected]@yahoo.com
                  Mobile : [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    P
                    palash rijhwani
                    Dec 24, 2012
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                    Address: Bhopal, Madhya Pradesh

                    Respected Sir
                    With regard to your increment on number of cylinders increased from 6 to 9 was retrospective or it is prospective from 1-1-2013 sir please kindly get to know as they are charging Rs1000 for the 4 cylinder.
                    Sir please get to know me this
                    Thanking You
                    Yours sincerely
                    Mr.Dilip Kumar Rijhwani.
                    Customer no=306407(bharat gas no.)
                    email=[protected]@yahoo.com
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                      N
                      Naveen Sindhwani
                      from Delhi, Delhi
                      Dec 20, 2012
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                      Resolved

                      Address: Sonipat, Haryana

                      Gud mrng sir
                      I m client o[censored]r Bharat gas agency based at Gohana distt sonepat .My copy no 2480 named of sh RAM lal .He is nt alive nw I have submitted amount of rs 1500 on dated 7/10/12 for transfer name ,they people assured me that copy will cum with in one month ,Bt still nw didn't get .I m going there at alternate days from last two month Bt still nt get .They r saying i[censored] want gas cylinder nw u have to pay 925 rs per month & also harassing with bad language
                      I m nt satisfy with them & didn't get cylinder from 3 month
                      It's very bad stage for me bcoz from last 120 days I got only one cylinder
                      Regards
                      Naveen Sindhwani ([protected])
                      Copy no.2480
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        D
                        Dipak malo
                        from Ranchi, Jharkhand
                        Dec 7, 2012
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                        Address: North 24 Parganas, West Bengal

                        My LPG connection is with M/S Unique Gas service Barrackpore having consumer number is 16130.My particular problem is that we are working couple and my wife reaches house by 3 pm positively.We requested the delivery man about the problem with request to deliver the cylinder after 3 p.m. In our area the cylinders are normally delivered up to 6 p.m but the delivery man intentionally non co-operating us and as a result we are in severe problem. We contacted the distributor but their response is negative as usual. In this month I have booked the cylinder on 05/11/2012 and the distributor has distributed cylinder booked upto 11/11/2012 but neither my cylinder is delivered nor it is returned. I am out of cylinder from last 7 days and

                        Pl look into the matter and help me.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        respected sir
                        iam rajiv and my friend is having gas connection with 7356 dalbir singh with arora gas amritsar and they r not getting supply from so many days.they have complaint many times to agency but no one listen to them and they r not capable of getting cylinder in black beause they belong to poor family.sir i have also got cylinder of rs 410 from same agency without any reciede in black . pl solve the problem and take strict action against company
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                          S
                          srimanta adak
                          from Delhi, Delhi
                          Dec 6, 2012
                          Resolved
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                          Resolved

                          Address: Howrah, West Bengal

                          Name: M Adak, Consumer No:29751
                          Dear Sir,
                          I am house wife and last some years gas cylinder supplying is ok, today[protected] the delivery van came to my street and bad behavior your delivery man. He said that give extra rupees and I told him I am not give any extra money (I have only Rs. 415/- and he give the money and two rupees throw in my house). I will complaint after the delivery man and bad word in my flat. Delivery man said that I will see your next cylinder how is come? (Bengali version is DEKHBO KI KORE APNAR PORER CYLINDERTA GHORE ASBE)
                          Delivery man name : SHAMBHU
                          BPCL LPG CYLINDER (KITCHEN AID BALITIKURI HOWRAH[protected]/1468/3598)
                          Kindly treat this matter and necessary action.
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            S
                            srimanta adak
                            from Delhi, Delhi
                            Dec 6, 2012
                            Resolved
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                            Resolved

                            Address: Howrah, West Bengal

                            Name: Sonatan Panja, Consumer No:8043
                            Dear Sir,
                            I am ordinary worker and age of 62 years old last some years gas cylinder supplying is medium, today[protected] the delivery van came to my street but not delivery for me and after i request to the deliverymen, i am a oldest lady please give our cyllinder, he said if you want today give Rs. 430/- or wait some day again.
                            My wife said that i am not give the extra money i will complaint after the delivery man using bad words in my street all people watching.
                            Delivery van man name :BISWAJIT BHATTACHARJEE
                            BPCL LPG CYLINDER (KITCHEN AID BALITIKURI HOWRAH[protected]/1468/3598)
                            please help me the problem
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              T
                              Thombre.rohan
                              from Gurgaon, Haryana
                              Dec 4, 2012
                              Resolved
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                              Resolved

                              Address: Mumbai Suburban, Maharashtra

                              Dear Sir/mam
                              My self Rohan Thombre residing on rent basis in Naik Nivas,Shankar deval,1st floor,Opp. Municipal School,chembur.I had availed gas connection sevices from BHARAT GAS (Agency Name:Vinayak Agency) At CHEMBUR CAMP.had called several times for Gas refill but didn't got any response & also not listening to me properly & not answering the calls at all.I am now Frustarted by this misbehaviour of their nature.So launching a complaint against Bharat gas.
                              Request you to please take Strict action agaist them.

                              Awaiting for your Response.

                              Regards,
                              Rohan Thombre
                              [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Naik agency — Misbehaviour with customer

                              Dear Sir/ Madam

                              I geeta one of your customers have made complaint against our agency but in do not find any reponsce from your side and from my agency also. My card no is 10514. They are talking aurogantly with me and everytime they skipping . Because I have single cylinder it creates problems .I request to take action on this issue. and try to send the cylinder today itself because my cylinder is empty for the last 4 days. My agency is Naik agecny It is in Dharwad

                              Kindly do the needful as for as possible

                              Regards
                              Geeta

                              Bharat Gas — Misbehaviour with customer and delay in cylinder delivery

                              MI Mr.Vinay Rupe residing at Dheeraj Regency-D/204,Siddarth Nagar, Kandivli(e),Mumbai-400 066 is a Bharat gas user since the last 10 years. Previously My Bharat Gas account was with Lakshmi Agencies at Carter road 1. Around two to three months back thus got shifted to Mahavir Gas Service, Lokhandwala, Kandivli(e), Mumbai.

                              I have called last week for booking for new cylinder. The operator informed me that they would be sending it by Saturday. On Saturday they did not delivered the cylinder. So when I called them I was informed that today is holiday and has to call on Tuesday. When I called again on Tuesday, The operator informed me that “THIK HAI GAS AAJAYAGA SATURDAY KO” So I updated her that I had already done the booking last week and called for update regarding non delivery. Upon this I got the answer that “ASIA KOI BOOKING HI NAHI HUWA HAI” Then also I requested her to send the new cylinder next day. She agreed also. Today also when I called to get the status I got the same answer as yesterday “THIK HAI GAS AAJAYAGA SATURDAY KO”.

                              I ask to let me talked to the senior officer. But she did not allow me to do so. Also when I asked who is on the line they refused to do so I fail to understand as to is this the kind of service that is offered from such a renowned corporate company. I am really frustrated by this behaviour with the behaviour of your staff as they do not know how to talk to a customer

                              I would like you to look into the matter and please take the necessary actions as soon as possible. Thanking you in anticipation.

                              Yours truly,
                              Vinay D. Rupe.
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                                V
                                vaibrit
                                from Ambala, Haryana
                                Dec 1, 2012
                                Resolved
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                                Resolved

                                Address: Sagar, Madhya Pradesh

                                sir
                                this the complaint against (BHARAT GAS AGENCY SAGAR MP)Sarvashreshtha gas seva RAVINDRANATH TAGORE COMPLEX SAGAR MP TELEPHONE [protected].
                                THEIR CYLINDER DELIVERY BOY DELIVERING CYLINDER WITHOUT ANY BILL TO CONSUMER AND EVEN THEY ARE TAKING EXTRA MONEY FROM CONSUMER POCKET FOR DELIVERY SERVICES.

                                EVERY TIME WHEN DELIVERY BOY COME THEY SAYS THAT WE DONT HAVE RECEIPT, AND ASK 50 TO 60 RS FOR GIVING SERVICES/DELIVERY.

                                PLS TAKE ACTION IMMEDIATELY FOR THAT AGENCY.

                                MY ID IS 4205 I M ALSO CONSUMER AND OBSERVING SINCE 12 MONTHS
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  R
                                  raju khoj
                                  Nov 28, 2012
                                  Resolved
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                                  Resolved

                                  Address: Churu, Rajasthan

                                  Gas connection of bp gas had been alloted to my father Mool chand sharma.Name of BP Gas dealer is Shahid Vinod Katewa Services Sujangarh Dist -Churu Rajasthan.Consumer no. is 1868 & subscription no. is[protected].My father Mool chand Sharma &my mother have expired. I have submitted all required document to gas dealer for transfer of name of gas connection in my name.But Gas dealer is not transferring name of gas connection.You are requested to take action against gas dealer. From Nand kishor Sharma Sujangarh.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Bharat Petroleum Gas — not giving new connection

                                  I am trying to get a new gas connection from bharat petrolium gas . but they don"t pay any attenction. so i request to take imidiate action in my favour.
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                                    G
                                    gshaurya
                                    from Addanki, Andhra Pradesh
                                    Nov 27, 2012
                                    Resolved
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                                    Resolved

                                    Address: Dehradun, Uttarakhand

                                    Dear Sir/Madam,

                                    It is very hard to explain in words regarding the situation of ignorance. I have submitted a Application form in respect of New Gas connection. I have been told that you will get a confirmation call against this application form by Gas Company.

                                    I had visited several times at Amardeep Gas Service. But No one is answering my query or even not able to talk for a minut.

                                    Everytime they only told . Abhi nahi hoga .. (This is not a clear answer).


                                    Kindly convey the message .

                                    Thanks & Regards,
                                    Ghanshyam Kumar Ray
                                    IBM India Pvt Ltd.
                                    Kaulagarh . Dehradun.
                                    Mob- [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Sir/Madam,

                                    My consumer number is 9181 and I have booked gas on 30th May 2018, booking number 23357, after that I received a message on 1st June 2018 cash memo no. 29500 of Rs 713 generated and gas cylinder has been delivered, but still I didn't got and delivery, none of their phone numbers are working instead of this number [protected], I have called several times but nobody responded properly.

                                    Kindly intervene and convey the message.

                                    Thanks & Regards
                                    Nun Maya Gurung
                                    G.M.S. Road, Kanwali,
                                    Dehradun
                                    M: [protected]
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                                      C
                                      chetnathapa
                                      from Delhi, Delhi
                                      Nov 23, 2012
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                                      Address: Thane, Maharashtra

                                      my consumer no 33289,( bharat Gas, Chaitnya Gas Agency, dombivali )my complain no 40082564. my connection was block by back end for remove the block i was applied on sep 12 and it was solved on 21.11.2012 and i got ternsfer letter on 22.11.2012 but at time hp registration i came to know that my subsidy cylinder is 1/3 which i have not used this big mistake or miss shilpa s personal benefit i dont know but i have lost one cylinder,now what should i do for get subsidy cylinder.
                                      kindly guide me properly.

                                      Chetna R, Thapa

                                      [protected]
                                      [protected]@yahoo.com
                                      parle biscute glucon d company is doing weight less without informing to the customer one year before 100 gm packed we was getting Rs. 5/- now its 66grm for Rs 5/-, company making fool the customer. customer having rights to know the changes on the product. i am very much disappointed with the company.
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