Bharat Petroleum [BPCL] Complaints & Reviews

Bharat Gas has started a proceedure for booking gas through SMS via registered mobile no. and this they say is the only proceedure to book LPG gas.

My parents are quite old and do not know how to operate a mobile phone and even don't know how to send sms. This system is not only
difficult for my parents who stay alone here and also other old couples who live in the locality.

My complain is what about the people who do not know have mobile phones or who do not know how to operate mobile phones which is mostly the case with elderly people.Kindly look into the matter.

Sir,
We facing chronic problem of LPG at Guwahati M/S.SANDHAN GAS AGENCY,
DBC issued after more then 45 days (refill cylinder)for domestic use
Please look into the matter norms of agency Booking after 15 days and
Issue additional required 30 days almost not less then 45 days.

So, kindly solve the chronic problem of the above said we much great full to you
With regards
Manik dey,Guwahati
My id=7708500

I am Mrs. Sunita Ravindra Veer Consumer code No.49284, I booked gas cylinder, I have booked my gas cylinder refill 15 days back and did not get it yet. Every time I call the agency, they give me a date of 2 day after which never comes and till date we have not received the same and this problem i am not facing 1st time. Every month i have to do the same fight with this Bharat Gas agency. My parents are old they are even not able to go to book direct on there Bharat Gas Agency. And, I got married stay far from them, so I am not able to help them.

Pls find the below agency details
Address: Shop No 14, Virat Nagar,
Purushottam Parikh Marg, Near Bus Stop,
Virar West, Virar, Thane - 401303

Pls help to solve this issue...

This is Ravish Kumar, subscriber of Bharat gas connection, with Revathi Star Enterprises Limited, Hafeezpet, Hyderabad, I have booked by gas cylinder fefil 15 days back and did not get it yet. Everytime I call the agency , they give me a date of 2 day after which never comes. I saw some news of MPs consuming 100 cylinders a year, Is my requests are pending to fulfill their demand. This is ridiculous and someone should have a look at it quickly.

+91 [protected]

my petrocard issued by bharat petroleum bearing no.[protected] is broken.i want a duplicate from the company .

Dear All,

This is a complain for agency of Bharat Gas in Court Naka branch. I had a word with a lady employee to deliver the cylinder in my home. The lady shared that they will deliver it asap. I had put a request on 30th July,2012 & till today i.e. 1st August i didn't receive it. Most importantly they don't pick up the call & even if they pick up the call they tell clear lies that they will deliver it by today.

Kindly give a solution as i have highly disappointed with the service.

Thanks & Regards,

Monalisa Guha
Bharat Gas no-1032348
Telephone- [protected]

A complaint from my side that i booked my Bharat gas refill on 27 june 2012 and my booking no is 22949785. 30 days, still this day i did not get my refill .I doubt malpractice happened among the supply of my cylinder this month .When i contact the sandhya gas distributor several times and they are not taking the phone and for last they are telling that they deliver shortly.

Hoping the response from your end

Regards
Biju.k

I registered the account on www.ebharatgas.com for booking the refill cylender online. but my registered account is not working properly. when i open my registered account for booking the refill online and put the loginid or password. my account is not responding. so now i want to know that why my account is not responding

To

The Bharat Gas
New Delhi

Sub : Complaint against not proper weight in LPG cylinder (weight around 10.5 kg instead of 14.2 kg)
Ref : Consumer no. 17010
Booking ref: . 23284606 on dated 06-Jul-2012
Delivery Date: 14-Jul-2012

Dear sir,

I want to complaint against Kausik Gas Agency and Ramesh (the delivery man) for not giving us full LPG gas. On this saturday, ramesh delivered our gas cylinder. but after sometime when we weighted it on the shop, its was only 10.5 kg (approx) instead of 14.2 kg

Please take strict action against Kausik Gas Agency and Ramesh (the delivery man) so that I can receive proper LPG cylinder and if our gas cylinder can be exchange, please change it early.


Thank you,

Yours faithfully


Amar Gupta
([protected])

We had booked for refill of domestic LPG from Bharat Gas through the agency Hindustan Gas Agency,Adyar,Chennai about six months back(booking reference number:[protected] and later again on 13JUNE2012(booking reference number:[protected]. Inspite of repeated attempts at booking we did not receive any response from the mentioned gas agency regarding our LPG refill. We have also booked a complaint in Bharat Gas' online portal regarding the incident(complaint reference:199158)

I had Booked for the refilling of LPG cylinder on dt. 16.06.2012 but yet today on 14.07.2012 there is not any response and nobody ready talk to us from the distributor of M/s. Usha KiranGas Agencies - Kankipadu , Penamaluru Mandalam, Andhrapradesh


Y.VIJAYAKUMARI
Bharat Gasconsumer no. - 5746
SF2, SRINIVASA RESIDENCY,
OPP.JABILLI HOSPITAL, PORANKI
PENAMALURU MANDALAM
KRISHNA DT

Respected Sir,

My customer No. : 4261, Name : Shankar Keru Raut
I have book gas refill on 27/06/2012 my Booking No. 518.
18 Days left, but till i didn't get gas refill from Shah Darshi Jeevan, Akluj.
I request to you please send gas refill by today only.

Regards,

D S Raut
Mobile No. [protected]
Email id : dattatray.[protected]@bilt.com...

Dear Sir,


Sub:- Submission of slip

Regarding supply of gas sir I have gas connection form bharat gas in the name of R.K. Sharma my consumer no. 9705 R/o WE-A-+7, Mohan Garden, new delhi. The person who delivered the gas for us he delivered all the time and we signed the slip for company reference and he suppose to be submit the same in the company but some time he is not submit that slip on time and when we try to book the cylinder for next time company ignore to book the cylinder because of slip so, sir this is not our fault please you check the matter with the person who delivered the cylinders in that area, i will be very thankful to you


Thanks
sapna
[protected]

My shelf Raghunath Singh. I have loss my booking book before 7-8 years but last one year i found my loss book and now i wants renewal my gas connection but there is no response by the officers which are working in Ahluvalia gas agency PL, Sarma road meerut dont listening my querry .

Now what I do please suggest.

Mob no .[protected]

We were delivered a gas cylinder today[protected] upon request. The person who brought the cylinder forced us to buy a tea packet or a coffee packet which is priced Rs 90.00 . We are running a family in budget and were unable to buy this, the person stood there and told us this is the new government order in Tamil nadu. We are concerned by the way the government trying to exploit the people through all these cheap marketing and giving additional burden economically. I am sure this is not correct by law and civil rights of consumers. Please help us to get rid of this unwanted expenditure through this greedy act of the government or the company whoever is concerned. When we request for the receipt it was not given and upon calling the agency they said us to come there to collect the bill with rude answers which is not related with the matter concerned.

thanks,

[protected]@yahoo.com

Hi
My self is Sanjay Yadav. My consumer id no 116940. I have single Gas cylinder connection. My gas was finished on 23 Jun 12. I have booked the gas on 26 Jun 12 but till date i have not received the Gas. For inquiry i had visited the Bharat Gas agency on 2nd Jul 12 , the manager told me that you will get the gas cylinder on 3rd Jul 12. But till date we have not received the same and this problem i am facing 1st time. Every month i have to do the same fight with this Bharat Gas agency.

Pls find the below agency details
Anita Gas Service
No 112269/37170
Swapna Nagar
Virar West 401303..


Pls help to solve this issue...

instead of repeated information they use to supply tampered sealed cylinders each n every time.requested them to bring measure scale with them at the time of delivery bt every time they are showing different excuses.

Dear Sir,

I am residence of Nogle and had a gas connection with Bharath Gas agency (Nagole) and the service they are providing is worst and they are selling the Gas in the Block market charging around 800 rs per gas cylinder.

Apart from this they give us the silly reasons Boys are not available for delivery which is not our headace , and they just disconnect the phone.If they are managable persons they have to manage this or else ask them to sit ata home.The main reason is they are selling the gas in block market and not serving the people in time.

More over the lady sitting in the reception does not know Telugu ,if i spaeak in english she look at my face as if i am scolding her . Please help us to resolve this issue as sson as possible.Take the neccessary action on this.

Regards

Respected Sir,

My name is Yogesh Nanubhai Patel.
I have just purchased this flat this April. Sir I have applied for the new Cooking Gas Connection from Anita Gas Service agency from past 45 days. But sir, I have not got the reply yet. I am living with my aged father and mother here. Form the day we came here we are eating food from caterers. My parents health is not good because of that. I have inquired in this agency and had the reply that printing paper for receipt is not available.

Sir I am in need of connection urgently. Please do the needful for me.

I will be very thankful to you for providing me connection. Please help me sir.

My mobile number is [protected]

Please call me sir whenever you can do the needful to me.

To
The Managing Director
Bharat Gas,
Sub : Regarding not issuing connection.

Dear Sir,

I am requesting you to please give your kind attention towards my problem.
Sir, my name is Jayendra Vaja, recently I got transferred from Alwar to Reengus. I have been taking Inden gas supply from Alwar Indane, 9-10, Shopping Complex, Shivaji Park, Alwar, Opposit – Veer Sawarkar Nagar, with consumer No. A11831, from last 1.5 years. On transferring I received transfer voucher, Voucher No. [protected] from the above agency on 21/05/2012 for Reengus. After coming to Reegnus, I registered for my new connection in BHARAT GAS SERVICE Opposite – State Bank of India, Reengus with Xerox copy as per their advice on 26.05.2012. Agency officer confirm me that within one week we will issue new connection but till now they didn’t given me new connection. I am regularly going their office but no satisfactory solution given by the Gas agency till date.

I have got my family and I am suffering a lot without a Gas Connection from last 25 days. Kindly, put an end to my sufferings and help me to out of this problem.

jayendra Vaja

[protected]