Bharat Petroleum [BPCL] Complaints & Reviews

Bharat Gas Services — delay in CYLINDER DELIVERY AND BAD COSTMER SERVICES

dear sir
we getting problem in cylinder delivery and poor custmer service
and we having problem in cooking food becouse of delay in cylinder
so please do somthing for that as early as possible we wil we highly obloged to you
thanking you
sunil
cons. no 25079

It happen to me today as well, I have check the expiry date of cylinder and return that immediately and go a new one, but what I found in another one is they have colored the previous expiry date and written new expiry date. Then I have check the delivery vehical to find other cylinder and found more than 50% as either expired or re-written the expiry date. I am attaching the photograph of those cylinder and taken video as well for proof.

126354 we are not getting the gas from the agency of gowri durka .what is the reason to not giving to us past three years i am so much suferring without the gas .so please give as quickly as possible. my email id :[protected]@GMAIL.COM

Bharat Gas — times delivery nahi milte

time say gas ki dilivery nahi ki jati hai mera gas con no 2431 hai yah sameer gas agency RAMPUR U P ka hai aap ka jawab chahta hun

Bhupendra bharadwaj cunsumar no 25828 On line booking no 19868231 Booking date[protected] tol free par bhe cumpland ke laken gas clander abhe tak nahe milea ha kya home delevry ka lea 2-3 din chakar lagane para ga ya bharat gas na home delevry ke shuvidha band kar de ha house wife kab tak clander uta kar ka galeyo ma chakar lagayage . . BHarat raghav gas Dadri ph no [protected]

RESPECTED SIR,
HAMARA BPCL KA CON NO.-0511(ADARS GAS SERVICE) RATNAKER GAS AGENCY BASTI (U.P)HAI, JO KI 26.07.12 KO CONTER PER BOOKING HUWA HAI BAR-BAR COMPLAINT GAS AGENCY PER KARNE KE BAWJUDE ABHI TAK GAS NAHI BHEJ RAHE HAI.
SRI MAAN JI REQVEST HAI KI HAMARA GAS SAMAY SE BHEJWAKER AGENCY KE KHILAA[censored]CHIT KARYAWHAHI KARNE KI KRIPA KARAIN.

THANKING YOU,
YOUR, TRULY, CHANDRA PRAKASH UPADHYAY, PIKAURA SHIV GULAM, G.N BASTI.(U.P) 272001.[protected].

Bharat Gas — booking problem

Sir,

There is a lot of problem in booking procedure. Phones are continousely busy or no body is picking up the phone. Secondly when I had booked my gas on mobile no then it has not been booked either he had given me the booking number. It means the person on duty is very irresponsible or there is no check on them. Further after booking on land line everytime person said after fifteen days they have delivered the gas but we have to give a reminder ' ki aaj 15 din ho gaye hai'. Inspite of that the have taken two or three days more to deliver the gas.

There is too much lack of services provided by your agencies. If this is one time problem then its o.k. but from the last four time I am facing this problem.

Kindly find a solution for this problem

dear sir,

we provide consulting services. your problem is our problem. we assure
you that your matter will be resolved 100 %. we know that where to
escalate the matter for getting proper services. if you want to know the
further details then mail us your following details at the following
email address care.[protected]@gmail.com
we assure you 100 % results from our action.

have registered for online booking for bharat gas agency. But unfortunately, i have forgot my login ID and password to enter to my account. Today, while using the forgot password option, it says new password is sent to my email address. but i have not yet received any email from bharat gas till now.


my email id-- [protected]@gmail.com

REGISTER NUMBER-[protected]

consumer no-137
comsumer name- SHARADA KUMAR GUPTA

Hi,

I have registered for online booking for bharat gas agency. But unfortunately, i have forgot my login ID and password to enter to my account. Today, while using the forgot password option, it says new password is sent to my email address. but i have not yet received any email from bharat gas till now. And im not sure on which emial address i have provided while registering. hence it would be better to state the registered email address under forgot password option. Also please help me to enter to my account to book an order. sir please
my email [protected]@gmail.com
consumer no-28324
consumer no- Jagveer Singh

How can I create my Login ID and Password. My email address as under ( [protected]@gmail.com)
(subrat)

Hi.
This is Kuldeep singh from noida, Actually i want to ragister online Bharat Gas & i m unable to register it & i don't have adea to do online registration so kindly breaf me how to apply? my contact no is [protected] & Email address would be [protected]@gmail.com




Regard...

Kuldeep Singh

i have registered for online booking for bharat gas agency. but after 3 month i did not get my connection.
What to do now


Imai id -alam[protected]@gmail.com

Hi,

I have registered for online booking for bharat gas agency. But unfortunately, i have forgot my login ID and password to enter to my account. Today, while using the forgot password option, it says new password is sent to my email address. but i have not yet received any email from bharat gas till now. And im not sure on which emial address i have provided while registering. hence it would be better to state the registered email address under forgot password option. Also please help me to enter to my account to book an order.
My mail id is [protected]@yahoo.com.

Thanks,

I have registered for online booking for bharat gas agency. But unfortunately, i have forgot my login ID and password to enter to my account. Today, while using the forgot password option, it says new password is sent to my email address. but i have not yet received any email from bharat gas till now. And im not sure on which emial address i have provided while registering. hence it would be better to state the registered email address under forgot password option. Also please help me to enter to my account to book an order.also my consumer number is 2049,
My mail id is [protected]@gmail.com

I have forget login id, password please sent login id and password through this mail id [protected]@gmail.com. My cosumer No-6711 under Aparajita Gas Agency Bhubaneswar Odisha

i have forgotten my login id, password . and i am not sure on which email address ihad provided while registering . please send my login id and password trough this mail id [protected]@gmail.com. my consumer no.38828319 under akshay bharat gas agency .please help me byansewering soon so that i can book an order

I have registered for online booking for bharat gas agency. But unfortunately, i have forgot my login ID and password to enter to my account. Today, while using the forgot password option, it says new password is sent to my email address. but i have not yet received any email from bharat gas till now. And im not sure on which emial address i have provided while registering. hence it would be better to state the registered email address under forgot password option. Also please help me to enter to my account to book an order.
Cansumer no. 134321 mobile [protected] pls send user id pasward vaya sms mobile no [protected]

I Mr. Mahesh D. Tandel, my Bharat Gas Consumer No. is 172728. Please arrange the visit at our home to see our Gas Pipe. Because, it's leakage & we have to change it. My contact no. is [protected].

Kindly resolve this problem at the earliest.

I am waiting for your soonest positive reply.

Thanking you,
Mr. Mahesh D. Tandel
Mob.[protected]

Bharat Petroleum Corporation Ltd/LPG gas — Non supply ofLPG gas

I am consumer of LPG Gas, Conumer No.4022 from Abhinav Gas Services Telephone Exchange Road, Bilaspur C.G. who is dealer of LPG of Bharat Petrolium Corp.Ltd..There distributor cod No.is 351877.
They are notproviding Gas gylinders properly.No body attend the phone and there is no proper reply when someone visits there retail outlet.
they openly blackmarketing the cylinders and not provided to genuine consumers for months togather.
Immediate action is required

BPCL — Not Provide LPG refill on time to distributor

Hi.

I am customer of BPCL.

As per Ministry orders every consumer will get a LPG Refil once in 30Days, but company may fails to deliver to distributor & because of that distributor may provide delivery in around 40Days.

Please do the needful at earliest.

I am not mentioning name of distributor & Area & my contact details, please contact me through e-mail.


Deepak

bharat petroleum ltd — shortage of gas cylinder

not suppling gas cylinder to distriubutor within time frame due to which we are facing the problem of late receiving of gas cylinder after 15-20 days.


Jakaria Road
Malad-west
Mumbai-400064

To

The T.M.
B. P.L. LTD. LPG, KHARA, (BIKANER)
Sir, SUB. – Forcefully take hold of 2 LPG cylinders with Illegal entry in home (consumer no. 7200)

With reference to above subject i regret to inform you that a person named Mr. Lalit from Shahid Vinod Katewa gas service, Sujangarh, came at my home on 10.07.11, regarding CC No.- 551716. He conferred that, i have given you expired cylinders at the time of connection by mistake. By saying this he entered in to my kitchen without my permission with a person who came with him and recovered both of cylinders. One of cylinder consists ¾ gas was connected with stove and other one was seal packed. Even i was continually refusing them, but Mr. Lalit said, i will give you back new cylinders form store today.
I waited a lot but no one came to deliver my cylinders. Then i called him up a lot for my cylinders even i went to gas agency and requested him that i am suffering due to lack of cylinders, kindly give me back my cylinders. Even i borrowed gas cylinder form my neighbour. But he said that your cylinders were recovered on behalf of Mr. Balkrisna’s written order and denied to hand over cylinders.
As i have already been heard lot of misbehaved circumstances done by Mr. Lalit with customers, and he often uses abusing words with customers even, slapped in some cases. He also blacking cylinders and sales regulator in 500/- and forces customers to buy stove at the time of connection. He also uses name of higher officers to demoralise the customers. I really scared from him, and don’t know how it is possible to get my cylinders back?
I hope you will resolve the problem as soon as possible. If no action will be taken by you i regret to inform, i will go through petroleum ministry and regional office, Noida.
I shall be highly obelised if you take my case favourably and look in to the matter.

With regards

Mrs. Indra Devi
W/O Mr. Rameshwar Lal Jaanu
Gopalpura, Teh- Sujangarh, Dist – Churu (Rajasthan)

after 3 month i will go to bring the cylinder and original pass book he will take from me and he will say i will not give you the cylinder and after that they will doing miss behaviour with me and abusing with me.

Bharat Gas — no new connection

I have applied a new connection 3 month before and the verifiaction have done but no indiaction from the Distributor, So i go to Distributor and they says previous connection have been canceled and new form will come up as soons as then your's processing will be start.
Now New Form are available, but they says for all the required doccumments as an attcahment while i have attached the same for previous form, It's not my fauilt why we are attcahed the same doccumnets, why the Distributor have not confirmation of canceletaion of the previous Connections.

I am agree with u how much time we get another gas cylender in haryana, beacuse every time our gas distributor says no new gas connection still open please tell which date & month new gas connection open i am waiting your answer

Dear Bharat gas team,

I am staying in Chinchwad and have applied for new gas connection in January 2009 with Raka Gas (Chinchwad). From past 6 months I am visiting their office to enquire about the connection.Everytime they tell me to come next month giving no valid reason.
Please do the needful if possible from your side.

Regards,
Deepesh

LPG — Delay in Delivery of Cylinder

I am a LPG Indane customer with Parul Gas Service, Sant Nagar Buari, Delhi - 84 and my consumer Number is 11670. I have booked for a refile on 16.11.2007. Even though it is nearing Seven days, I did not get my refile from Indane (Indian Oil Corporation) dealer
I had done complaint yesterday but no rely on it
I have urgent requirement of Cylender
Kindly consider my query immediate

with regard

Dear sir,
I,NANDLAL consumer of Bharat LPG bearing cons. No. M 3812 of mangalam gas agency Bhangel Noida. Sir THere Are So Many Diffrence With Customer. Last Time I Had Book My LPG At 14th Dec That Time They Said That Right Now Ur Booking Is Not Possible Becouse Your Period Is Not Complete You Cann't Book It Before 30 Days But Some Dealers Told Me That I Can Book It After 21 Days So I Want To Know That Is The Rule only for mangalam's Customer Sir Please Solve My Problume

I Hope, this time you will take suitable steps For adicate my problem.


Regards
SHYAMVEER
SADARPUR COLLONY
SEC-44 NOIDA
GOUTAM BUDH NAGAR
M: [protected]

Bharat Gas — Poor delivery of cylinders

I have booked the cylinder on 05/12/07 as per the terms the cylinder should be delivered after 15 days of the booking. So, it should be delivered on 20/12/07. But till today I have not received the cylinder. I have asked my Bharat Gas distributor many times over phone. They are telling today we will deliver the cylinder. But they are not stick on their commitment.

Service is very very ............................................ poor.

I have booked the cylinder on 20/2/08 as per the terms the cylinder should be delivered after 15 days of the booking. So, it should be delivered on 04/03/08. But till today I have not received the cylinder. I have asked my Bharat Gas distributor many times over phone. They are telling today we will deliver the cylinder. But they are not stick on their commitment

My conection no.10071 under bharat (gas plaza)booking probem:Non good response in booking at phone & Regular late delivery(it will take 20-25 days after booking)bharat gas grahak phone no.23386770 &23324847 no.reply.
In my opinion there is no tranperancy in distribution.

plz contect for my mo: no: [protected]

so most impodent work

bharatgas — dilay gas bottle take more time

my complain is whene i buking my botale thay take 12-15 days and than after 20 day the book another bottle that mins they give us one bottle after 32-35 days. when u read my massage that time give me replay and give us good service

my distributor's code: 21451673

customer no. 8207

your dealer Navjivan gas supply agency in byculla, is always delaying in delivery, every time they give new excuses, you are requested to look into the matter.

Dear Sir
I, BANARSI consumer of Bharat LPG bearing cons. No. M 24544 of mangalam gas agency Bhangel Noida. Sir THere Are So Many Diffrence With Customer.1st I m trying to call in magalam office
so many time but phone cannot be connect.all phone number not responding.2nd when somebody receving the call by chance he/she gave so long time for giving selender.3rd yr distributer take more is above celender price.i have seen there he distribute in black .Sir Please Solve My Problme

I Hope, this time you will take suitable steps For adicate my problem.


Regards
BANARSI
NOIDA
GOUTAM BUDH NAGAR
M: [protected]

Bharat Gas — Poor Services in LPG Cylinder

Sir,
I have booked my LPG Cylinder on 8/10/08 over phone. Further on 15/10/2008 I called again one was toled that Cylinder will be delivered till 15/10/2008. But no body pcking the phone neither cylinder was deliveded.
I am very very disappointed from the service being offered by my dealed M/s Priyanka Gas Service, Halimton Raod, Kashmiri Gate, Delhi-110006. Please take the actions in this agencies My Consumer No. 4480 in My mother name.

LPG Cylinder — Regarding Unsatisfactory service of Cylinder

M/s Veerjyoti Enterprises 07.01.2009
Behind IBP Petrol Pump
Opp. Panchsheel Enclave
Joseph Tito Road,
New Delhi – 110 017


Sub.: Complaint regarding almost No Service
Customer NO. 3818, R.K. GUPTA

Dear Sir,

It has been observed that the service of your company is very unsatisfactory. The telephone numbers given are never picked up. In your slip you have written that your working hours from 8.00AM to 8.00 PM whereas on personally checking the place nobody comes in your office at 8.00 AM but starts working after 10.00 AM. I would also like to inform you that there have been numerous delays in delivery of cylinders and perhaps your selling man is selling in black and depriving the genuine customers who suffers. Earlier also we have complained in last 2 years but gone on deaf ears.

We have now booked vide Sl. No. 11073 on 29.12.2008, since then we are trying to call you on your telephone nos. but unable to get. It is almost 10 DAYS are passed but the cylinder has not been delivered. On enquiry they always assured as if they are obliging by supplying gas.

We would request you to kindly investigate and inform us why an abnormal delay for refill and delivery especially from your company and no other company having such difficulty. We would expect a written reply from you to understand real difficulty or there is mismanagement or dwindling the refills depriving the genuine customers.

Thanking you,

Yours faithfully,

R.K. GUPTA
R-30, Greater Kailash-I
New Delhi-110048

Dear Sir,

I am a cunsumer with ramanath gas agency in valasaravakam in chennai, I will not get the Cylinder in time & even nobody is picking up the phone also. I am a working women & aged person in my house but most of the time the delay of the cylinder & will not get the cylinder in full & I took the cylinder in Black when the cylinder will be finnished, because emergency.

I am facing a lot of problems with this agency.

chennai valasaravakam branch (very worst service & not respone)
gas no :24866
booking date: 03/01/2009

I stay in Najafgarh Road, Nangloi and my Consumer Number is 19979 with Nangloi Gas Agency whose number is 15944438. I have been booking cylinder for kitchen gas but the delivery is always late. Even the last booking done on 27.12.2008 has not been delivered. There is a lot of black channel sales of cylinders due to which the delivery people are resorting to delaying deliveries and diverting cylinders to black channels.

Please also let me have the address of Indian Oil Corporation at Babbar Road where I intend to lodge
a formal complaint.

My address is:

Vinod
A-163, Risal Garden, Najafgarh Road,
Nangloi,
New Delhi-41
Mob. [protected]

Consumer No. 8913 in the name of Mr. Ashok Sharma

Priyanka Gas Service is providing very poor service in respect of providing Gas cylinders. Their owner's name is Mr. Uttam. I have booked my cylinder 10 days back but they have not booked it and after enquiring from them they are telling that they booked cylinder only 3 days back. Their communication is very poor. We are residing at Chandni Chowk They say that we have no body to provide cylinders at Chandni Chowk. Pl look into the matter so that they will work efficiently.

Bharat Gas Lpg Cylinder — Delay in delivery

I am Rakesh Kumar R/o. Raman Mandi (Bathinda). There is one Gas Agency named Kansal Gas Agency. I have one connection no. 117073 named Rakesh Kumar. I was booked a cylider refill on date 09.02.2009, but not received delivery yet. on other hand other shopkepers who sale the cylinders in black are receiving refills very easlily. when we ask the owner of agency about our delivery, they do not reply us any satisfactory answer. We are very harrased by the owner and employees. please take necessary action.

Bharat Gas — Poor Service Delivery after 20 days

From

S. Jaganathan
F/o. J.Rammohan
D-3/137 F Prakasam nagar
II Avenue Judges Road,
Salem - 636 008.
Ph :[protected]
Cel : [protected]

Dear Sir/ Madam,
This is from S.Jaganathan, we have problem of getting the gas cylinder as door delivery. Our customer No:22019 & SV.No:[protected]. I am aged 62, I am the only person at home to receive the gas cylinder at home. In this month we have faced problem of getting the gas cylinder. We have registered the gas to come, last Feb 15th, till now there is no response from the J.K.R Gas company BHARAT GAS DISTRIBUTORS, LAXMI MANSION, No. 3, CAUSEWAY ROAD SALEM - 636 006. When I rang up and asked for the gas, they first reply that it will come today or tommorow. It went on for 15 days.But it didnot come till today. When i rang up today, we got the information that supply person got vacated the house, so we dont get the gas in this area as door delivery. Gas agency people said, " I should come in person to get the gas". I am aged, so i cannot do all this. So it is not possible for any of the members in the family to come in person to get the gas. All this two years they delivered the gas at home. Whenever gas supply person come to give gas we give extra amount of Rs. 40 to 50/. Only now they are giving improper reason.They are suggesting that we should transfer our gas agency nearby. There is no proper customer care. I want the proper response from the gas concern authorities. Our point is that when we rang up, they have not first said, we should come and take the gas.They said, "it will come", Now suddenly they are reacting differently. As a customer we want the correct response from you. I hope you do give regard for the customer, looked in to the matter and take necessary action.


Regards

S. Jaganathan
Salem.
[protected]

M & M — BAD SERVICE BY DEALER

sir, I UDAYKUMAR BABDI R/O CHITGUPPA purchased M & M BOLERO DL, MULTI UTILITY VEHICLE Bearing Registration No. KA-39 H844. from BAGIRATI AOUTOMOBILE BIJAPUR . After54500 K.M. 1 & 2 gear is not operating proparly, then I GIVEN TO SAPTAGIRI AOUTOMOBILES GULBARGA, THAT TIME AREA MANAGER OF M & M .Mr. T.VINAYKUMAR was there they said they have CHANGED ASSEMBLY BOX .ASSURED ME IF SAME PROBLEM OCCURES . DEALER WILL CHANGE GEAR BOX & REPAIR ANY OTHER FOULT .But same PROBLEM OCCURED, I HAVE MY BOLERO TO SAPTAGIRI AOUT. GULBARGA.SINCE 15 DAY GONE .THEY ARE NOT RESPONDING EVEN T.VINAYKUMAR(AREA MANAGER) NOT RECIEVING MY PHONE CALL.MY FAMILY DEPEND ON RENT OF BOLERO, SO THEY ARE ANGRY OVER ME, MY MOBILE NO. [protected]. COMPANY M & M.IS NOT RESPONSING .PLEASE SOLVE MY PROBLEM or IF ANY THING HAPPENED TO COMPANY RESPONSIBLE.

LPG Cylinder — Delay in delivery

I am staying at Pushkraj Society Pl.82, Sec.18 Koparkhirane NaviMumbai 400709.
I am a consumer of LPG gas No.6504.The dealer is VIGHNAHAR GAS SERVICE.
I have booked gas on 13th.Jul. Booking no.280. I have to go and book as no phone
calls are replied.I was told everyday that i will get delivery today since 21st. but
not till today.At the age of 65 it is difficult for me to go to shop again & again.It is
necassary to find out whether there are any malpractices by dealer whose adress
Vighnahar Gas Service Shop 2, Poonam Appt. Pl.104, Sec.2, Koparkhirane N-Mumbai.
Ph.No.27543744/27542518/27544391.
Jayant V.Nadkarni
27543863

BHARATGAS.COM
Respected Sir


Sub.: Delay in delivery of LPG cylinder & poor service of dealer

I, Prabhash Kumar Jha consumer of Bharat LPG bearing cons. No.26098 of CHANAKYA & SIDDART Gas Comapny ([protected]), A-3/24, DDA Market, Janakpuri New Delhi,

for booking gas cylinder I continiously try to distributer but they are not attend call & respons
continuosely we are chassing up with the distributor directely for delivering the gas.

And Bharat gas online booking is not working from many day so, please ensure that give regular service of on line booking
please help for regular and good service & attend all phone calls




Thanking you
Yours
Prabhas Kumar Jha

Sir,
Consumer no.-1028092
Bharat Gas Distributor's Name & Address- 371874
Central Electric & Radio Service-1, DNS tower, Opp. Town Hall,
Thane-w
Ph.no[protected]/2366/3474/4383/25474343

I am trying to book for the gas cylinder from friday, but every time they told me that will send a cylinder on evening.On saturday morning distributor said that will send the cylinder at afternoon, but no one come to my home.At afternoon distributor said that will send the cylinder at evening.

What Kind of service is provided by your Distributor?

Also everytime your disributor is not providing the bill receipt, Why?

Also double cylinder is not allowed by your distributor, so i can wait for another 30 days.

Anyway please do the needful to do the delivery of cylinder on time if not you also know ther are lot's of other ways.

Thank's & Regard's,
Nilesh Bhirud.
Mobile No-[protected]

I have the same problem with this dealer..Even repeated reminders there is no reply. The numbers always busy or out of order.

Dear Sir
I, MANAK CHAND consumer of Bharat LPG bearing cons. No. 5203of BHARTAT GAS Dummo Enterprises gas agency D.D.A. Flat Jhilmil Colony Delhi 95 Sir THere Are So Many Diffrence With Customer.1st I m trying to call in BHARAT GAS office
so many time but phone cannot be connect.all phone number not responding.2nd when somebody receving the call by chance he/she gave so long time for giving selender.3rd yr distributer take more is above celender price.i have seen there he distribute in black .Sir Please Solve My Problme as early as possible

I Hope, this time you will take suitable steps For adicate my problem.

L.P.G — Unsatisfactory services by the dealer

Dear sir,

We are having a LPG connection having consumer no. PA 2508 with M/s Chirag Gas Agency, Bag Mahanarain, Chowk Lucknow, the connection is on my father's name Mr. Vijay Kumar Bajpai.

Oftenly they have supplied the cylinder short by 1.5 kg to 4.5 kg. and after lodging the complain, they are pressing us hard for transfer the connection t other agency and the complaint made to your lucknow office having no effect.

We have the double cylinder and some time they refused to book/deliver the two cylinder at a time and say book after 21days! what is this?

What we have to do?

i booked my gas connection cylinder past around 20 days..but no one has not come till now.

.and i have a connection no.7324.

so plz take valuable steps in this regard.

LPG bharatgas — poor service

sir
iam syed hameed a consumer no:14350(manavaenterprises)
i have giving many complaint for not delivering the refill gas cylinder on time they take more than 20 days from the date of booking. i have given a written complaint to the (manaventerprise) still no actions and same problem . they are least bother for the complaint and action by the bharat gas and any authorities.they sell the cylinder for commercial purpose. they say it has become their routine. any authorised person who real take action against them

Thanking you
syedhameed
[protected]

Bharat Gas Cylinder — DELAY IN DELIVERY OF LPG CYLINDER

Sir,

I have booked LPG cylinder for refilling on 30.11.09 but till date not delivered by M/s Modi Gas Agencies, MHOW at my address Pithampur.


Regards,
Rajesh Sagre

Bharat Gas — Delay Services of Cylinder

Dear Sir,
I have Bharat gas cylinder in Nirmal Gas Services.Every time i book cylinder. I am not getting on time. they deliver after 25 to 26 days.My gas no. 4577. This connection is named of my father(Sh. Jai Bhagwan).My mobile no. [protected].Reply on my mobile.

Pls take action on this

Jasbir Mathur

Bharat Gas-LPG Cylinder — Delay for delivery

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE,WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 06/09/2010 AT SRNO.31400.
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS...

I also have the same issue. This dealer is horrible in terms of customer response. I seek Bharat Gas' intervention to resolve this. I have lodged a complaint on Bharat Gas website also.

Hi,
I am the customer of bharat gas my customer no.104760, my complaint is that distributor MS Madhu Gas

is creating mess in our area they take booking of 1 refill after 21 days and give delivery after 7

days. Moreover they give refills on black to restaurant and fast food chain inour locality. I have gig

family and require refill in every 15 days also i cannot effort outside food for more than 10 days. If

opportunity given and if some office comes that i could take then to to those restaurant and chain

where they give sell refill for black.
Kindly take immediate step and do the needful.

Hi,
I am the customer of bharat gas my customer no.104741, my complaint is that distributor MS Madhu Gas

is creating mess in our area they take booking of 1 refill after 21 days and give delivery after 7

days. Moreover they give refills on black to restaurant and fast food chain inour locality. I have gig

family and require refill in every 15 days also i cannot effort outside food for more than 10 days. If

opportunity given and if some office comes that i could take then to to those restaurant and chain

where they give sell refill for black.
Kindly take immediate step and do the needful.

Contact # [protected]

bharat mangalam gas agency Noida Bhangel — Unable to book the cylinder by phone

My consumer no. is M20700

I am trying to book the cylinder by phone to Bhart gas agencie representative([protected],[protected])

They are not pick up the phone, otherwise the lines are always busy,

I am worried how to book the cylinder, the agencies location from home 22KM,

Pls. advice me, how to solve the matter ?

Regards
Sachin saini
[protected]
Greater Noida

sir,
I had booked the cylinder and more then 20 days back. my consumer number is 83749, but I have not got any delivery yet. every time I phone Call the dealer he says that he shall send it by eveing or tomorrow but does not send. Above all the response from the dealer is too rude. Sir NOW IT IS EMERGY, so I most humbly request you to kindly look into this and so the needfull immediately Please.

I am Maniranjan Biswas of Bharat Gas LPG bearing cons.No-2076 of Ratna Deep Gas service Raghunathpur, Purulia. WB.My booking ref. No 65030857 on 29.8.13, a message is received that my gas is delivered on 03.9.13 but still my gas is not being delivered.

do not have got my booked cylinder

sir, with due respsct i want to say that i have booked my cylinder on[protected], my booking reference number is[protected], i still donot have got my cylinder.. the distributor is taking so much time to deliver a cylinder.

Sir
My cons no. is 21421. I have booked for new cylinder on 10/3/11. I was told that the cylider will be delivered within 8days. I started ringing excell gas after 10 days practically evry day. First 2-3 days I was told that the cylinder would be delivered within 2 days. Afterwards I was told that it would be delivered on the same day. When I rung up next day, I was told that, you did not get yesterday ( who is watching whhether the cylinder is given senioritywise and whether is delivered on the same day to the consumer?) This answer is going on for the last one week. On Tuesday when I rung up I was told that the cylider was already given and delivered on the same day. On Wednesday I was angry and told your booking lady to inform the delivery man now only to deliver the cylinder. She told she would do. I rung up after some time and asked her whether she had informed the deliver the cylinder by noon.
I rung up again after two hrs to confirm whether she had informed the delivery man. She confirmed and handed over the phone to her boss and he informed that the cylider would be delivered today only.

Nothing happaened. When I rung up today I was told that the cylider vehicle didnot come yesterday.
Which statement I should take it as correct. Yesterday I was told that the cylynder was given for delivery and today I am told that the cylinder did not come. There should be a limit for lying. Your official waiting is 8days after booking. But I am waiting for 28 days even after reminding everyday

Pl do the need ful. I am taking up this with higher authorities
Jagannathan
[protected]

Domestic LPG — Cancellation of booking

My Consumer No. 602465
Booking No. 7
Booked on 13.11.2008

Because of some family wedding I was not at home from 10.12.2008 to 12.12.2008 (2.00 pm)
Because o[censored]ncertain delivery date and time, I could not presume the delivery date.
on enquirey on 14 and 15.12.2008 I was informed that the delivery could not be made becasuse my flat was not open on 11.12.2008. and my booking has been canceled and I have to book for the gas again which I had to do so on 16.12.2008.

My present gas cylinder will last for a week at the most consideringthe Winter Season. I was given to understand that supply against the fresh booking will take around 20-25 days.

How shall I carry on.

Please aslo confirm whether the position taken by your dealer (Quick Gas, Uttarpara, Bhadrakali) is correct and appropriate.

I also requested him to diliver the cylinder to me at his godown so that I shall carry the same at my cost. But he declined.

Can I request you to intervan in the matter so that I do not have to suffer for want of LPG

Thanks