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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 220

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F
fidahussain
from Hyderabad, Telangana
Apr 19, 2012
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Address: Firozabad, Uttar Pradesh

Dear Sir,

This is to inform you that i have locked a complain of Bharat Gas service Branch Name Maruti Gas Service (which is situated at Firozabad) since long but no action has been taken by them,It is my humble request you to please take it on prior base,

I need your help so much in this matter hence i am writing this mail to you,


Sir Need your help,Please do needful,


My Name FidaHussain
Contact Details [protected]
Residance Address 144 Rajputana Near chowk Masjid Firozabad
Firozabad Uttar Pradesh 283203
Aug 13, 2020
Complaint marked as Resolved 
126354 we are not getting the gas from the agency of gowri durka .what is the reason to not giving to us past three years i am so much suferring without the gas .so please give as quickly as possible. my email id :[protected]@GMAIL.COM
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    S
    sharmaji1984
    from Gurgaon, Haryana
    Apr 18, 2012
    Resolved
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    Resolved

    Address: Gurgaon, Haryana

    hailey mandi

    Our Bharat gas agency Sap no.is 135280
    ( Hailey mandi gas service)
    I am the customer of Bharat Gas under the consumer no.7033 from last 3yrs. My problem is this my Bharat Gas agency holder never co-operate us familiarly and never gives us refill on the time and when we book our refill for home delievery we never get refill at home by home always we take delievery from godown (Rajpura) after spending full day and travel expense and after the more waiting of home delievery and refill. We have harrased mentally. Plz co-operate us.
    Aug 13, 2020
    Complaint marked as Resolved 
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      B
      bhupendrabharadwaj
      Apr 18, 2012
      Resolved
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      Resolved

      Address: Gautam Buddha Nagar, Uttar Pradesh

      Shubash chand Bharadwaj Cun -No-1645 mare age 60 year ha ma home delevry ke booking ka lea line ma nahe lag shakta mare tabeyat bhe kharab rahate ha is lea on line home delevry ke the booking no 19868443 booking date[protected] mare gas[protected] tak nahe mile ha kb tak gas mila ge . . Raghav bharat Gas Dadri ph no [protected]
      Aug 13, 2020
      Complaint marked as Resolved 

      Bharat Gas — times delivery nahi milte

      time say gas ki dilivery nahi ki jati hai mera gas con no 2431 hai yah sameer gas agency RAMPUR U P ka hai aap ka jawab chahta hun
      Bhupendra bharadwaj cunsumar no 25828 On line booking no 19868231 Booking date[protected] tol free par bhe cumpland ke laken gas clander abhe tak nahe milea ha kya home delevry ka lea 2-3 din chakar lagane para ga ya bharat gas na home delevry ke shuvidha band kar de ha house wife kab tak clander uta kar ka galeyo ma chakar lagayage . . BHarat raghav gas Dadri ph no [protected]
      RESPECTED SIR,
      HAMARA BPCL KA CON NO.-0511(ADARS GAS SERVICE) RATNAKER GAS AGENCY BASTI (U.P)HAI, JO KI 26.07.12 KO CONTER PER BOOKING HUWA HAI BAR-BAR COMPLAINT GAS AGENCY PER KARNE KE BAWJUDE ABHI TAK GAS NAHI BHEJ RAHE HAI.
      SRI MAAN JI REQVEST HAI KI HAMARA GAS SAMAY SE BHEJWAKER AGENCY KE KHILAA[censored]CHIT KARYAWHAHI KARNE KI KRIPA KARAIN.

      THANKING YOU,
      YOUR, TRULY, CHANDRA PRAKASH UPADHYAY, PIKAURA SHIV GULAM, G.N BASTI.(U.P) 272001.[protected].
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        P
        pavan pali
        Apr 18, 2012
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        cylinder not received after 20 days of booking

        Address: Pune, Maharashtra

        There is no accountability here.there is not one but multiple complaints.

        - there phone line is permanently busy, I think they keep the phone down.
        - when u go to them personally, they are free not doing anything.
        - they say they will deliver the cylinder in 7-8 days, but they never deliver, untill u give them a personal visit.
        - there is absolutely no accountability at this location.

        My...
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        K
        k.surendrababu
        from Coimbatore, Tamil Nadu
        Apr 16, 2012
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        Address: Coimbatore, Tamil Nadu

        Sir,
        We are having Domestic lpg connection of BPCL (consumer No:59692 ) in my name and getting supply from M/S Radha Gas Service at Thadagam road,Coimbatore.(Distributor code:114600).For the past six months we are not receiving refill as per schedule.The distributor says that we have to book the refill after 21 days from supply,and we will get the refill after 25 days from the date of booking.
        We received last delivery on 23rd Feb 2012,Booked for Refill on 15th March 2012,So for we didn't receive refill the distributor daily giving different excuses from 7th April 2012.
        We want to know that what is the actual duration between two refills,and what is the procedure for changing the distributor.Kindly arrange to do the needful for getting proper supply.

        With Regards,
        K.Surendra babu
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          K
          kumarjha123
          from Mumbai, Maharashtra
          Apr 14, 2012
          Resolved
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          Resolved

          Address: South Delhi, Delhi

          dear sir bharat gas se bahut dukhi hu kyoki gas book karne me dikat aati hai or yadi book ho v gya to 10days me deta hai yadi 10 date ko kiya to bill date 20 ko deta hai or 25days ko phir book karte hai to one month ko hoga bahut dikat aati hai kripya aap se anurodh hai ki iska samadhan kare bahut meharbani hogi thanks:kumar
          Aug 13, 2020
          Complaint marked as Resolved 

          Bharat Gas — booking problem

          Sir,

          There is a lot of problem in booking procedure. Phones are continousely busy or no body is picking up the phone. Secondly when I had booked my gas on mobile no then it has not been booked either he had given me the booking number. It means the person on duty is very irresponsible or there is no check on them. Further after booking on land line everytime person said after fifteen days they have delivered the gas but we have to give a reminder ' ki aaj 15 din ho gaye hai'. Inspite of that the have taken two or three days more to deliver the gas.

          There is too much lack of services provided by your agencies. If this is one time problem then its o.k. but from the last four time I am facing this problem.

          Kindly find a solution for this problem
          dear sir,

          we provide consulting services. your problem is our problem. we assure
          you that your matter will be resolved 100 %. we know that where to
          escalate the matter for getting proper services. if you want to know the
          further details then mail us your following details at the following
          email address care.[protected]@gmail.com
          we assure you 100 % results from our action.
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            C
            Chandrakant Bankar
            from pune, Maharashtra
            Apr 12, 2012
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            Address: Maharashtra, Meghalaya

            my consumer no.is 078717 &my dealer is ratan enterprises pune kalewadiphata
            booked my gas on 01.04.12 but the dealer is not delivering the above booked cylender after 12 days .i approached personaly&telephonicaly but behaviour is not positive s he always reply to supply the cylender & tomorrow or day after tomorrow. please take immediate action to the supply manager&delivery vendors who are blacking cylenders hopingfor quick action.
            Thanking you.
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              E
              ezhilsolai
              from Pune, Maharashtra
              Apr 10, 2012
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu

              Hi,

              I have registered for online booking for bharat gas agency. But unfortunately, i have forgot my login ID and password to enter to my account. Today, while using the forgot password option, it says new password is sent to my email address. but i have not yet received any email from bharat gas till now. And im not sure on which emial address i have provided while registering. hence it would be better to state the registered email address under forgot password option. Also please help me to enter to my account to book an order.

              Thanks,
              Ezhil

              Details:
              Consumer No. 29612
              Distributor: N K ENTERPRISES
              Name: P. Chinnayan
              Aug 13, 2020
              Complaint marked as Resolved 
              have registered for online booking for bharat gas agency. But unfortunately, i have forgot my login ID and password to enter to my account. Today, while using the forgot password option, it says new password is sent to my email address. but i have not yet received any email from bharat gas till now.


              my email id-- [protected]@gmail.com

              REGISTER NUMBER-[protected]

              consumer no-137
              comsumer name- SHARADA KUMAR GUPTA
              Hi,

              I have registered for online booking for bharat gas agency. But unfortunately, i have forgot my login ID and password to enter to my account. Today, while using the forgot password option, it says new password is sent to my email address. but i have not yet received any email from bharat gas till now. And im not sure on which emial address i have provided while registering. hence it would be better to state the registered email address under forgot password option. Also please help me to enter to my account to book an order. sir please
              my email [protected]@gmail.com
              consumer no-28324
              consumer no- Jagveer Singh
              How can I create my Login ID and Password. My email address as under ( [protected]@gmail.com)
              (subrat)
              Hi.
              This is Kuldeep singh from noida, Actually i want to ragister online Bharat Gas & i m unable to register it & i don't have adea to do online registration so kindly breaf me how to apply? my contact no is [protected] & Email address would be [protected]@gmail.com




              Regard...

              Kuldeep Singh
              i have registered for online booking for bharat gas agency. but after 3 month i did not get my connection.
              What to do now


              Imai id -alam[protected]@gmail.com

              Registration for online booking - Comment #1586566 - Image #0
              Hi,

              I have registered for online booking for bharat gas agency. But unfortunately, i have forgot my login ID and password to enter to my account. Today, while using the forgot password option, it says new password is sent to my email address. but i have not yet received any email from bharat gas till now. And im not sure on which emial address i have provided while registering. hence it would be better to state the registered email address under forgot password option. Also please help me to enter to my account to book an order.
              My mail id is [protected]@yahoo.com.

              Thanks,
              I have registered for online booking for bharat gas agency. But unfortunately, i have forgot my login ID and password to enter to my account. Today, while using the forgot password option, it says new password is sent to my email address. but i have not yet received any email from bharat gas till now. And im not sure on which emial address i have provided while registering. hence it would be better to state the registered email address under forgot password option. Also please help me to enter to my account to book an order.also my consumer number is 2049,
              My mail id is [protected]@gmail.com
              I have forget login id, password please sent login id and password through this mail id [protected]@gmail.com. My cosumer No-6711 under Aparajita Gas Agency Bhubaneswar Odisha
              i have forgotten my login id, password . and i am not sure on which email address ihad provided while registering . please send my login id and password trough this mail id [protected]@gmail.com. my consumer no.38828319 under akshay bharat gas agency .please help me byansewering soon so that i can book an order
              I have registered for online booking for bharat gas agency. But unfortunately, i have forgot my login ID and password to enter to my account. Today, while using the forgot password option, it says new password is sent to my email address. but i have not yet received any email from bharat gas till now. And im not sure on which emial address i have provided while registering. hence it would be better to state the registered email address under forgot password option. Also please help me to enter to my account to book an order.
              Cansumer no. 134321 mobile [protected] pls send user id pasward vaya sms mobile no [protected]
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                A
                anthonyvaried
                Apr 10, 2012
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                Resolved

                Address: Mumbai City, Maharashtra

                i am very annoyed with the service that im not getting even though i am eligable for the service at the time of complaint . it is not a small issue where it is coasting my life and my family are u suppose to take responsiability if any thing goes wrong to me or my family. even after calling n number of time no response if mistakenly my call is being connected what i get is illetrate guy talking to me in abusive language I AM VERY VERY ANNOIED .............I WOULD LIKE U TO TAKE ACTION AGAINS THIS ISSUE OR ELSE I'LL GO TO MEDIA FOR HELP ..............THIS WAS THE NUMBER THAT I TRIED FOR MECHANIC SERVICE [protected] PLEZ


                FOR YOUR HELP
                A CITIZEN CRY TOWARDS YOU
                Aug 13, 2020
                Complaint marked as Resolved 
                I Mr. Mahesh D. Tandel, my Bharat Gas Consumer No. is 172728. Please arrange the visit at our home to see our Gas Pipe. Because, it's leakage & we have to change it. My contact no. is [protected].

                Kindly resolve this problem at the earliest.

                I am waiting for your soonest positive reply.

                Thanking you,
                Mr. Mahesh D. Tandel
                Mob.[protected]
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                  G
                  Gautam24993
                  from Agra, Uttar Pradesh
                  Apr 10, 2012
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                  Address: West Delhi, Delhi

                  This agency provides gas cylinders for Rs 399 printed on the receipt. Normally a customer would pay Rs 400 ie 4*100 (notes) for the bill. The provider is supposed to pay Re.1 back to the user which they will never do. And when u ask them to pay the remaining balance back, the person would say that they don't have change to pay back. The consumer won't pay much attention to it and would leave the balance but if we consider the situation in terms of all the consumers say there are 250-500 cylindes supplied a day, the company is able to make Rs 500 profit in one day which I would consider as black.! ... Is it justifiable ?? when a rupee price hike in petrol causes a lot of hustle and bustly in the country..!! .. and if these guys cant carry the change .. why dont the print Rs 400 on the receipt for convenience..!!

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                    P
                    Pankaj Mutha
                    from Mumbai, Maharashtra
                    Apr 7, 2012
                    Resolved
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                    Resolved

                    Address: Nashik, Maharashtra

                    Respected Sir/Madam,
                    we, the residents of Igatpuri are facing acute shortage of LPG gas Cylinders. the service provided by the distributor is also very poor. the distributor gives priority to the customers who pay more in black such as the taxi drivers who run their taxis on LPG gas. people have to queue at the distribution centre from midnight 3:00 am till the noon or even evening at some instances and in the end they are replied that there is shortage of cylinders from the company. if all the people are paying the money from time to time for refilling the cylinders then why BPCL is not providing them with the necessary services. they should appoint an additional distributor so the work load gets distributed. people are not able to get their refilled cylinders even after a waiting period of three months. when asked they reply that company has asked them to give priority to the ones who pay more.people are not able to cook the food. at times they have to sleep hungry at night. on the other hand some black marketers are selling the cylinders for a hefty amount of INR 1000+. i request you to take a serious action against the company. else one day will come when people will be forced to commit suicide in front of the distributor's office.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Bharat Petroleum Corporation Ltd/LPG gas — Non supply ofLPG gas

                    I am consumer of LPG Gas, Conumer No.4022 from Abhinav Gas Services Telephone Exchange Road, Bilaspur C.G. who is dealer of LPG of Bharat Petrolium Corp.Ltd..There distributor cod No.is 351877.
                    They are notproviding Gas gylinders properly.No body attend the phone and there is no proper reply when someone visits there retail outlet.
                    they openly blackmarketing the cylinders and not provided to genuine consumers for months togather.
                    Immediate action is required

                    BPCL — Not Provide LPG refill on time to distributor

                    Hi.

                    I am customer of BPCL.

                    As per Ministry orders every consumer will get a LPG Refil once in 30Days, but company may fails to deliver to distributor & because of that distributor may provide delivery in around 40Days.

                    Please do the needful at earliest.

                    I am not mentioning name of distributor & Area & my contact details, please contact me through e-mail.


                    Deepak

                    bharat petroleum ltd — shortage of gas cylinder

                    not suppling gas cylinder to distriubutor within time frame due to which we are facing the problem of late receiving of gas cylinder after 15-20 days.


                    Jakaria Road
                    Malad-west
                    Mumbai-400064
                    To

                    The T.M.
                    B. P.L. LTD. LPG, KHARA, (BIKANER)
                    Sir, SUB. – Forcefully take hold of 2 LPG cylinders with Illegal entry in home (consumer no. 7200)

                    With reference to above subject i regret to inform you that a person named Mr. Lalit from Shahid Vinod Katewa gas service, Sujangarh, came at my home on 10.07.11, regarding CC No.- 551716. He conferred that, i have given you expired cylinders at the time of connection by mistake. By saying this he entered in to my kitchen without my permission with a person who came with him and recovered both of cylinders. One of cylinder consists ¾ gas was connected with stove and other one was seal packed. Even i was continually refusing them, but Mr. Lalit said, i will give you back new cylinders form store today.
                    I waited a lot but no one came to deliver my cylinders. Then i called him up a lot for my cylinders even i went to gas agency and requested him that i am suffering due to lack of cylinders, kindly give me back my cylinders. Even i borrowed gas cylinder form my neighbour. But he said that your cylinders were recovered on behalf of Mr. Balkrisna’s written order and denied to hand over cylinders.
                    As i have already been heard lot of misbehaved circumstances done by Mr. Lalit with customers, and he often uses abusing words with customers even, slapped in some cases. He also blacking cylinders and sales regulator in 500/- and forces customers to buy stove at the time of connection. He also uses name of higher officers to demoralise the customers. I really scared from him, and don’t know how it is possible to get my cylinders back?
                    I hope you will resolve the problem as soon as possible. If no action will be taken by you i regret to inform, i will go through petroleum ministry and regional office, Noida.
                    I shall be highly obelised if you take my case favourably and look in to the matter.

                    With regards

                    Mrs. Indra Devi
                    W/O Mr. Rameshwar Lal Jaanu
                    Gopalpura, Teh- Sujangarh, Dist – Churu (Rajasthan)
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                      N
                      natvarsingh
                      from Bahjoi, Uttar Pradesh
                      Apr 6, 2012
                      Resolved
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                      Resolved

                      Address: Bijnor, Uttar Pradesh

                      I am Natvar Singh, I purchased a GAS Connection from J.P. Bharat gas Agency Mandawar Distt Bijnor. My Connection No. 6136 I Booked My Gas on Dated [protected] but not received gas till now. . Owner Shown this booking delivered on dated[protected] I Again on-line Book My gas on dated[protected] with Ref No. 19389454 but booking erased.on Internet Register. I Give my Complaint to Bharat Gas Corporation. But No response of my complaint. i again complain on dated[protected] on toll free number 155233. with Complaint No. 40031117. And Next complaint on[protected] on toll free no. with complaint number 40032275 No any response of my all complaints . Company make me fool. Bharat gas is a cheater Co. The Owener of J.P.Bharat Gas is Regular doing Black Marketing of Gas Cylinder in cost of Double Price.He give me Offer Purchasing gas Riffle Cylinder in Cost of Rs. 600/- it is a not fare deal with me. help me sir.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        S
                        sanjay kumar soni
                        Apr 5, 2012
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                        Address: Dholpur, Rajasthan

                        after 3 month i will go to bring the cylinder and original pass book he will take from me and he will say i will not give you the cylinder and after that they will doing miss behaviour with me and abusing with me.
                        after 3 month i will go to bring the cylinder and original pass book he will take from me and he will say i will not give you the cylinder and after that they will doing miss behaviour with me and abusing with me.
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                          N
                          nileshsangeeta
                          from Mumbai, Maharashtra
                          Apr 5, 2012
                          Resolved
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                          Resolved

                          Address: Thane, Maharashtra

                          Dear sir,

                          In the website of the company and sources of the Bharat Gas telling that Gas connection is readily available as and when demand. It is unfortunate that even after waiting for 3 month I did not get connection. I am living in virar west. I registered for New Connection in Anita Gas Agency, Virar. However, I am not able to get it till date. They said " There is no official communication from our office so we have not started New Gas Connection". But its is being notice that the people who are paying the Higher price more than the actually price placed by the company are being distributed new connection

                          I request you to do the needful on immedicate basis

                          Regards,

                          Nilesh Parmar
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          Bharat Gas — no new connection

                          I have applied a new connection 3 month before and the verifiaction have done but no indiaction from the Distributor, So i go to Distributor and they says previous connection have been canceled and new form will come up as soons as then your's processing will be start.
                          Now New Form are available, but they says for all the required doccumments as an attcahment while i have attached the same for previous form, It's not my fauilt why we are attcahed the same doccumnets, why the Distributor have not confirmation of canceletaion of the previous Connections.
                          I am agree with u how much time we get another gas cylender in haryana, beacuse every time our gas distributor says no new gas connection still open please tell which date & month new gas connection open i am waiting your answer
                          Dear Bharat gas team,

                          I am staying in Chinchwad and have applied for new gas connection in January 2009 with Raka Gas (Chinchwad). From past 6 months I am visiting their office to enquire about the connection.Everytime they tell me to come next month giving no valid reason.
                          Please do the needful if possible from your side.

                          Regards,
                          Deepesh
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                            V
                            vikassihag
                            from Delhi, Delhi
                            Apr 3, 2012
                            Resolved
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                            Resolved

                            Address: Hisar, Haryana

                            I am vikas consumer of Bharat LPG bearing cons. No.25567 of Sajjan Gas Service,Hansi

                            i had booked my cylinder on[protected]. But they are not supply my cylinder.they demand extra money for the gas refile.they says that he supply the gas after[protected] if i am not pay the extra money.please take suitable action against him and solve my problem.
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            LPG — Delay in Delivery of Cylinder

                            I am a LPG Indane customer with Parul Gas Service, Sant Nagar Buari, Delhi - 84 and my consumer Number is 11670. I have booked for a refile on 16.11.2007. Even though it is nearing Seven days, I did not get my refile from Indane (Indian Oil Corporation) dealer
                            I had done complaint yesterday but no rely on it
                            I have urgent requirement of Cylender
                            Kindly consider my query immediate

                            with regard
                            Dear sir,
                            I,NANDLAL consumer of Bharat LPG bearing cons. No. M 3812 of mangalam gas agency Bhangel Noida. Sir THere Are So Many Diffrence With Customer. Last Time I Had Book My LPG At 14th Dec That Time They Said That Right Now Ur Booking Is Not Possible Becouse Your Period Is Not Complete You Cann't Book It Before 30 Days But Some Dealers Told Me That I Can Book It After 21 Days So I Want To Know That Is The Rule only for mangalam's Customer Sir Please Solve My Problume

                            I Hope, this time you will take suitable steps For adicate my problem.


                            Regards
                            SHYAMVEER
                            SADARPUR COLLONY
                            SEC-44 NOIDA
                            GOUTAM BUDH NAGAR
                            M: [protected]

                            Bharat Gas — Poor delivery of cylinders

                            I have booked the cylinder on 05/12/07 as per the terms the cylinder should be delivered after 15 days of the booking. So, it should be delivered on 20/12/07. But till today I have not received the cylinder. I have asked my Bharat Gas distributor many times over phone. They are telling today we will deliver the cylinder. But they are not stick on their commitment.
                            Service is very very ............................................ poor.
                            I have booked the cylinder on 20/2/08 as per the terms the cylinder should be delivered after 15 days of the booking. So, it should be delivered on 04/03/08. But till today I have not received the cylinder. I have asked my Bharat Gas distributor many times over phone. They are telling today we will deliver the cylinder. But they are not stick on their commitment
                            My conection no.10071 under bharat (gas plaza)booking probem:Non good response in booking at phone & Regular late delivery(it will take 20-25 days after booking)bharat gas grahak phone no.23386770 &23324847 no.reply.
                            In my opinion there is no tranperancy in distribution.
                            plz contect for my mo: no: [protected]

                            so most impodent work

                            bharatgas — dilay gas bottle take more time

                            my complain is whene i buking my botale thay take 12-15 days and than after 20 day the book another bottle that mins they give us one bottle after 32-35 days. when u read my massage that time give me replay and give us good service

                            my distributor's code: 21451673

                            customer no. 8207
                            your dealer Navjivan gas supply agency in byculla, is always delaying in delivery, every time they give new excuses, you are requested to look into the matter.
                            Dear Sir
                            I, BANARSI consumer of Bharat LPG bearing cons. No. M 24544 of mangalam gas agency Bhangel Noida. Sir THere Are So Many Diffrence With Customer.1st I m trying to call in magalam office
                            so many time but phone cannot be connect.all phone number not responding.2nd when somebody receving the call by chance he/she gave so long time for giving selender.3rd yr distributer take more is above celender price.i have seen there he distribute in black .Sir Please Solve My Problme

                            I Hope, this time you will take suitable steps For adicate my problem.


                            Regards
                            BANARSI
                            NOIDA
                            GOUTAM BUDH NAGAR
                            M: [protected]

                            Bharat Gas — Poor Services in LPG Cylinder

                            Sir,
                            I have booked my LPG Cylinder on 8/10/08 over phone. Further on 15/10/2008 I called again one was toled that Cylinder will be delivered till 15/10/2008. But no body pcking the phone neither cylinder was deliveded.
                            I am very very disappointed from the service being offered by my dealed M/s Priyanka Gas Service, Halimton Raod, Kashmiri Gate, Delhi-110006. Please take the actions in this agencies My Consumer No. 4480 in My mother name.

                            LPG Cylinder — Regarding Unsatisfactory service of Cylinder

                            M/s Veerjyoti Enterprises 07.01.2009
                            Behind IBP Petrol Pump
                            Opp. Panchsheel Enclave
                            Joseph Tito Road,
                            New Delhi – 110 017


                            Sub.: Complaint regarding almost No Service
                            Customer NO. 3818, R.K. GUPTA

                            Dear Sir,

                            It has been observed that the service of your company is very unsatisfactory. The telephone numbers given are never picked up. In your slip you have written that your working hours from 8.00AM to 8.00 PM whereas on personally checking the place nobody comes in your office at 8.00 AM but starts working after 10.00 AM. I would also like to inform you that there have been numerous delays in delivery of cylinders and perhaps your selling man is selling in black and depriving the genuine customers who suffers. Earlier also we have complained in last 2 years but gone on deaf ears.

                            We have now booked vide Sl. No. 11073 on 29.12.2008, since then we are trying to call you on your telephone nos. but unable to get. It is almost 10 DAYS are passed but the cylinder has not been delivered. On enquiry they always assured as if they are obliging by supplying gas.

                            We would request you to kindly investigate and inform us why an abnormal delay for refill and delivery especially from your company and no other company having such difficulty. We would expect a written reply from you to understand real difficulty or there is mismanagement or dwindling the refills depriving the genuine customers.

                            Thanking you,

                            Yours faithfully,

                            R.K. GUPTA
                            R-30, Greater Kailash-I
                            New Delhi-110048
                            Dear Sir,

                            I am a cunsumer with ramanath gas agency in valasaravakam in chennai, I will not get the Cylinder in time & even nobody is picking up the phone also. I am a working women & aged person in my house but most of the time the delay of the cylinder & will not get the cylinder in full & I took the cylinder in Black when the cylinder will be finnished, because emergency.

                            I am facing a lot of problems with this agency.

                            chennai valasaravakam branch (very worst service & not respone)
                            gas no :24866
                            booking date: 03/01/2009
                            I stay in Najafgarh Road, Nangloi and my Consumer Number is 19979 with Nangloi Gas Agency whose number is 15944438. I have been booking cylinder for kitchen gas but the delivery is always late. Even the last booking done on 27.12.2008 has not been delivered. There is a lot of black channel sales of cylinders due to which the delivery people are resorting to delaying deliveries and diverting cylinders to black channels.

                            Please also let me have the address of Indian Oil Corporation at Babbar Road where I intend to lodge
                            a formal complaint.

                            My address is:

                            Vinod
                            A-163, Risal Garden, Najafgarh Road,
                            Nangloi,
                            New Delhi-41
                            Mob. [protected]
                            Consumer No. 8913 in the name of Mr. Ashok Sharma

                            Priyanka Gas Service is providing very poor service in respect of providing Gas cylinders. Their owner's name is Mr. Uttam. I have booked my cylinder 10 days back but they have not booked it and after enquiring from them they are telling that they booked cylinder only 3 days back. Their communication is very poor. We are residing at Chandni Chowk They say that we have no body to provide cylinders at Chandni Chowk. Pl look into the matter so that they will work efficiently.

                            Bharat Gas Lpg Cylinder — Delay in delivery

                            I am Rakesh Kumar R/o. Raman Mandi (Bathinda). There is one Gas Agency named Kansal Gas Agency. I have one connection no. 117073 named Rakesh Kumar. I was booked a cylider refill on date 09.02.2009, but not received delivery yet. on other hand other shopkepers who sale the cylinders in black are receiving refills very easlily. when we ask the owner of agency about our delivery, they do not reply us any satisfactory answer. We are very harrased by the owner and employees. please take necessary action.

                            Bharat Gas — Poor Service Delivery after 20 days

                            From

                            S. Jaganathan
                            F/o. J.Rammohan
                            D-3/137 F Prakasam nagar
                            II Avenue Judges Road,
                            Salem - 636 008.
                            Ph :[protected]
                            Cel : [protected]

                            Dear Sir/ Madam,
                            This is from S.Jaganathan, we have problem of getting the gas cylinder as door delivery. Our customer No:22019 & SV.No:[protected]. I am aged 62, I am the only person at home to receive the gas cylinder at home. In this month we have faced problem of getting the gas cylinder. We have registered the gas to come, last Feb 15th, till now there is no response from the J.K.R Gas company BHARAT GAS DISTRIBUTORS, LAXMI MANSION, No. 3, CAUSEWAY ROAD SALEM - 636 006. When I rang up and asked for the gas, they first reply that it will come today or tommorow. It went on for 15 days.But it didnot come till today. When i rang up today, we got the information that supply person got vacated the house, so we dont get the gas in this area as door delivery. Gas agency people said, " I should come in person to get the gas". I am aged, so i cannot do all this. So it is not possible for any of the members in the family to come in person to get the gas. All this two years they delivered the gas at home. Whenever gas supply person come to give gas we give extra amount of Rs. 40 to 50/. Only now they are giving improper reason.They are suggesting that we should transfer our gas agency nearby. There is no proper customer care. I want the proper response from the gas concern authorities. Our point is that when we rang up, they have not first said, we should come and take the gas.They said, "it will come", Now suddenly they are reacting differently. As a customer we want the correct response from you. I hope you do give regard for the customer, looked in to the matter and take necessary action.


                            Regards

                            S. Jaganathan
                            Salem.
                            [protected]

                            M & M — BAD SERVICE BY DEALER

                            sir, I UDAYKUMAR BABDI R/O CHITGUPPA purchased M & M BOLERO DL, MULTI UTILITY VEHICLE Bearing Registration No. KA-39 H844. from BAGIRATI AOUTOMOBILE BIJAPUR . After54500 K.M. 1 & 2 gear is not operating proparly, then I GIVEN TO SAPTAGIRI AOUTOMOBILES GULBARGA, THAT TIME AREA MANAGER OF M & M .Mr. T.VINAYKUMAR was there they said they have CHANGED ASSEMBLY BOX .ASSURED ME IF SAME PROBLEM OCCURES . DEALER WILL CHANGE GEAR BOX & REPAIR ANY OTHER FOULT .But same PROBLEM OCCURED, I HAVE MY BOLERO TO SAPTAGIRI AOUT. GULBARGA.SINCE 15 DAY GONE .THEY ARE NOT RESPONDING EVEN T.VINAYKUMAR(AREA MANAGER) NOT RECIEVING MY PHONE CALL.MY FAMILY DEPEND ON RENT OF BOLERO, SO THEY ARE ANGRY OVER ME, MY MOBILE NO. [protected]. COMPANY M & M.IS NOT RESPONSING .PLEASE SOLVE MY PROBLEM or IF ANY THING HAPPENED TO COMPANY RESPONSIBLE.

                            LPG Cylinder — Delay in delivery

                            I am staying at Pushkraj Society Pl.82, Sec.18 Koparkhirane NaviMumbai 400709.
                            I am a consumer of LPG gas No.6504.The dealer is VIGHNAHAR GAS SERVICE.
                            I have booked gas on 13th.Jul. Booking no.280. I have to go and book as no phone
                            calls are replied.I was told everyday that i will get delivery today since 21st. but
                            not till today.At the age of 65 it is difficult for me to go to shop again & again.It is
                            necassary to find out whether there are any malpractices by dealer whose adress
                            Vighnahar Gas Service Shop 2, Poonam Appt. Pl.104, Sec.2, Koparkhirane N-Mumbai.
                            Ph.No.27543744/27542518/27544391.
                            Jayant V.Nadkarni
                            27543863
                            BHARATGAS.COM
                            Respected Sir


                            Sub.: Delay in delivery of LPG cylinder & poor service of dealer

                            I, Prabhash Kumar Jha consumer of Bharat LPG bearing cons. No.26098 of CHANAKYA & SIDDART Gas Comapny ([protected]), A-3/24, DDA Market, Janakpuri New Delhi,

                            for booking gas cylinder I continiously try to distributer but they are not attend call & respons
                            continuosely we are chassing up with the distributor directely for delivering the gas.

                            And Bharat gas online booking is not working from many day so, please ensure that give regular service of on line booking
                            please help for regular and good service & attend all phone calls




                            Thanking you
                            Yours
                            Prabhas Kumar Jha
                            Sir,
                            Consumer no.-1028092
                            Bharat Gas Distributor's Name & Address- 371874
                            Central Electric & Radio Service-1, DNS tower, Opp. Town Hall,
                            Thane-w
                            Ph.no[protected]/2366/3474/4383/25474343

                            I am trying to book for the gas cylinder from friday, but every time they told me that will send a cylinder on evening.On saturday morning distributor said that will send the cylinder at afternoon, but no one come to my home.At afternoon distributor said that will send the cylinder at evening.

                            What Kind of service is provided by your Distributor?

                            Also everytime your disributor is not providing the bill receipt, Why?

                            Also double cylinder is not allowed by your distributor, so i can wait for another 30 days.

                            Anyway please do the needful to do the delivery of cylinder on time if not you also know ther are lot's of other ways.

                            Thank's & Regard's,
                            Nilesh Bhirud.
                            Mobile No-[protected]
                            I have the same problem with this dealer..Even repeated reminders there is no reply. The numbers always busy or out of order.
                            Dear Sir
                            I, MANAK CHAND consumer of Bharat LPG bearing cons. No. 5203of BHARTAT GAS Dummo Enterprises gas agency D.D.A. Flat Jhilmil Colony Delhi 95 Sir THere Are So Many Diffrence With Customer.1st I m trying to call in BHARAT GAS office
                            so many time but phone cannot be connect.all phone number not responding.2nd when somebody receving the call by chance he/she gave so long time for giving selender.3rd yr distributer take more is above celender price.i have seen there he distribute in black .Sir Please Solve My Problme as early as possible

                            I Hope, this time you will take suitable steps For adicate my problem.

                            L.P.G — Unsatisfactory services by the dealer

                            Dear sir,

                            We are having a LPG connection having consumer no. PA 2508 with M/s Chirag Gas Agency, Bag Mahanarain, Chowk Lucknow, the connection is on my father's name Mr. Vijay Kumar Bajpai.

                            Oftenly they have supplied the cylinder short by 1.5 kg to 4.5 kg. and after lodging the complain, they are pressing us hard for transfer the connection t other agency and the complaint made to your lucknow office having no effect.

                            We have the double cylinder and some time they refused to book/deliver the two cylinder at a time and say book after 21days! what is this?

                            What we have to do?
                            i booked my gas connection cylinder past around 20 days..but no one has not come till now.

                            .and i have a connection no.7324.

                            so plz take valuable steps in this regard.

                            LPG bharatgas — poor service

                            sir
                            iam syed hameed a consumer no:14350(manavaenterprises)
                            i have giving many complaint for not delivering the refill gas cylinder on time they take more than 20 days from the date of booking. i have given a written complaint to the (manaventerprise) still no actions and same problem . they are least bother for the complaint and action by the bharat gas and any authorities.they sell the cylinder for commercial purpose. they say it has become their routine. any authorised person who real take action against them

                            Thanking you
                            syedhameed
                            [protected]

                            Bharat Gas Cylinder — DELAY IN DELIVERY OF LPG CYLINDER

                            Sir,

                            I have booked LPG cylinder for refilling on 30.11.09 but till date not delivered by M/s Modi Gas Agencies, MHOW at my address Pithampur.


                            Regards,
                            Rajesh Sagre

                            Bharat Gas — Delay Services of Cylinder

                            Dear Sir,
                            I have Bharat gas cylinder in Nirmal Gas Services.Every time i book cylinder. I am not getting on time. they deliver after 25 to 26 days.My gas no. 4577. This connection is named of my father(Sh. Jai Bhagwan).My mobile no. [protected].Reply on my mobile.

                            Pls take action on this

                            Jasbir Mathur

                            Bharat Gas-LPG Cylinder — Delay for delivery

                            DEAR SIR,
                            THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
                            HERE,WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
                            ON 06/09/2010 AT SRNO.31400.
                            THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
                            REMINDERS...
                            I also have the same issue. This dealer is horrible in terms of customer response. I seek Bharat Gas' intervention to resolve this. I have lodged a complaint on Bharat Gas website also.
                            Hi,
                            I am the customer of bharat gas my customer no.104760, my complaint is that distributor MS Madhu Gas

                            is creating mess in our area they take booking of 1 refill after 21 days and give delivery after 7

                            days. Moreover they give refills on black to restaurant and fast food chain inour locality. I have gig

                            family and require refill in every 15 days also i cannot effort outside food for more than 10 days. If

                            opportunity given and if some office comes that i could take then to to those restaurant and chain

                            where they give sell refill for black.
                            Kindly take immediate step and do the needful.
                            Hi,
                            I am the customer of bharat gas my customer no.104741, my complaint is that distributor MS Madhu Gas

                            is creating mess in our area they take booking of 1 refill after 21 days and give delivery after 7

                            days. Moreover they give refills on black to restaurant and fast food chain inour locality. I have gig

                            family and require refill in every 15 days also i cannot effort outside food for more than 10 days. If

                            opportunity given and if some office comes that i could take then to to those restaurant and chain

                            where they give sell refill for black.
                            Kindly take immediate step and do the needful.

                            Contact # [protected]

                            bharat mangalam gas agency Noida Bhangel — Unable to book the cylinder by phone

                            My consumer no. is M20700

                            I am trying to book the cylinder by phone to Bhart gas agencie representative([protected],[protected])

                            They are not pick up the phone, otherwise the lines are always busy,

                            I am worried how to book the cylinder, the agencies location from home 22KM,

                            Pls. advice me, how to solve the matter ?

                            Regards
                            Sachin saini
                            [protected]
                            Greater Noida
                            sir,
                            I had booked the cylinder and more then 20 days back. my consumer number is 83749, but I have not got any delivery yet. every time I phone Call the dealer he says that he shall send it by eveing or tomorrow but does not send. Above all the response from the dealer is too rude. Sir NOW IT IS EMERGY, so I most humbly request you to kindly look into this and so the needfull immediately Please.
                            I am Maniranjan Biswas of Bharat Gas LPG bearing cons.No-2076 of Ratna Deep Gas service Raghunathpur, Purulia. WB.My booking ref. No 65030857 on 29.8.13, a message is received that my gas is delivered on 03.9.13 but still my gas is not being delivered.

                            do not have got my booked cylinder

                            sir, with due respsct i want to say that i have booked my cylinder on[protected], my booking reference number is[protected], i still donot have got my cylinder.. the distributor is taking so much time to deliver a cylinder.
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                              swasthik.lakxmi
                              from Pune, Maharashtra
                              Apr 3, 2012
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                              Address: Chennai, Tamil Nadu

                              Hi

                              We have just moved from our native to Chennai, but we have not got the cylinder yet. We are Bharat gas cylinder customers. Its been more than 10 days, we have been waiting for gas cylinder. Pls take action on this. Earlier our reg no. was 2276 and now we dont have any ereg no.

                              Thanks
                              Lakxmi
                              Sir
                              My cons no. is 21421. I have booked for new cylinder on 10/3/11. I was told that the cylider will be delivered within 8days. I started ringing excell gas after 10 days practically evry day. First 2-3 days I was told that the cylinder would be delivered within 2 days. Afterwards I was told that it would be delivered on the same day. When I rung up next day, I was told that, you did not get yesterday ( who is watching whhether the cylinder is given senioritywise and whether is delivered on the same day to the consumer?) This answer is going on for the last one week. On Tuesday when I rung up I was told that the cylider was already given and delivered on the same day. On Wednesday I was angry and told your booking lady to inform the delivery man now only to deliver the cylinder. She told she would do. I rung up after some time and asked her whether she had informed the deliver the cylinder by noon.
                              I rung up again after two hrs to confirm whether she had informed the delivery man. She confirmed and handed over the phone to her boss and he informed that the cylider would be delivered today only.

                              Nothing happaened. When I rung up today I was told that the cylider vehicle didnot come yesterday.
                              Which statement I should take it as correct. Yesterday I was told that the cylynder was given for delivery and today I am told that the cylinder did not come. There should be a limit for lying. Your official waiting is 8days after booking. But I am waiting for 28 days even after reminding everyday

                              Pl do the need ful. I am taking up this with higher authorities
                              Jagannathan
                              [protected]
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                                R
                                rohitvrm82
                                from Allahabad, Uttar Pradesh
                                Apr 2, 2012
                                Resolved
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                                Resolved

                                Address: Uttar Pradesh

                                respected sir,
                                this is to bring to your kind notice that i have noticed a person names arjun singh verma in new hydrabad lucknow filling his car gas cylender with domestic lpg cylenders for driving his ford ikon car.even i also find the vender of m/s gas and gadgets mahanager lucknow selling the cylender in premium price with out genuine booking .
                                hope a necessary action will be taken soon for a better lpg supplies
                                regards
                                rohit verma
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Domestic LPG — Cancellation of booking

                                My Consumer No. 602465
                                Booking No. 7
                                Booked on 13.11.2008

                                Because of some family wedding I was not at home from 10.12.2008 to 12.12.2008 (2.00 pm)
                                Because o[censored]ncertain delivery date and time, I could not presume the delivery date.
                                on enquirey on 14 and 15.12.2008 I was informed that the delivery could not be made becasuse my flat was not open on 11.12.2008. and my booking has been canceled and I have to book for the gas again which I had to do so on 16.12.2008.

                                My present gas cylinder will last for a week at the most consideringthe Winter Season. I was given to understand that supply against the fresh booking will take around 20-25 days.

                                How shall I carry on.

                                Please aslo confirm whether the position taken by your dealer (Quick Gas, Uttarpara, Bhadrakali) is correct and appropriate.

                                I also requested him to diliver the cylinder to me at his godown so that I shall carry the same at my cost. But he declined.

                                Can I request you to intervan in the matter so that I do not have to suffer for want of LPG

                                Thanks
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                                  A
                                  AbhPatial
                                  from Mumbai, Maharashtra
                                  Mar 31, 2012
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  The staff at BPCL chennai anna sali is cheating .I used to fil the petrol there frequently but from last few days I noticed that petrol quantity is less .So today i went with this thing in mind that i have to be careful. I asked for 1000 rs petrol as usual and the attendant started filling the petrol when it reached near 600 -700 then the so called supervisor came and he handed over the bill from other window to distract me and but quickly i turned back and i saw that the attendant who was filling the petrol stopped and he told sir complete .i got down the car pressed the button to get the original bill and the reading in the bill was rs 837 rs.
                                  then i asked the supervisor and attendant that where is the manager ..to my surprise even manager was supporting them saying its the system fault..power fialure etc and he didnt help me..and he told ok we will fill give remaining fuel..they all are sharing the cheated money i don't know how many times they have cheated me and other people also ...I am having both the original biil (837) and before that he gave me one receipt in which it was 1000 rs...I am having proof but dont know whom to approach if someone knows then please inform me i want to take this complaint to higher laval.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    V
                                    vadivarasan
                                    from shencottai, Tamil Nadu
                                    Mar 31, 2012
                                    Resolved
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                                    Resolved

                                    Address: Tirunelveli, Tamil Nadu

                                    sir,
                                    i know only tamil, please sent your masseage in tamil. i went to bhatat agencis in shencottai and asked a new connection information feb-first week, they told compulsory get gas stove but already i have , so only get a new connection. they asked the amount 5140.
                                    phone complaint on 21/02/12
                                    complaint no: 40025556
                                    After many time see the distributers, they said that i call you back. but till the date dont call me. another time i ask they said presently don t give the new connection. please call my mobile no; [protected], [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Bharat gas get large amount of new connection and compulsary get gasstove the amount is 5140, but i dont want stove. Already i complained on 21/02/12. my complaint no is 40025556. distributors not responsed. please slove the problem immediately.
                                    Distributors Nane: Ramalakshmi
                                    Address : Bharat agencies,
                                    shencottai 627809

                                    From,
                                    S. vadivarasan
                                    s/o sundaram
                                    117, sithivinayagar kovil st,
                                    vallam 627817
                                    shencottai tk
                                    sir, i am living in rettanai, Villupuram district, Tamil Nadu, request how to apply a new gas agency in our village? how to prepare the supporting documents ? please make help to immediately and my phone no [protected]====== regards ---
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                                      L
                                      Litu Mohanty
                                      from Shillong, Meghalaya
                                      Mar 29, 2012
                                      Resolved
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                                      Resolved

                                      Address: Puri, Odisha

                                      Sir I am a consumer of bhart gas and my consumer no.is 52352076 .I booked a refill cylinder on 15/02/2012 and till date i.e 28/03/2012 I have not got.I have been regularly in touch of the distributors office but they always says that they will deliver within 2days which never comes but other peoples are taking refill cylinder which they have booked after me.I have also contacted the Area Sales Officer of the concerned company to which he did not responded.So having no way out at last I put my complaint in your forum.
                                      MY NAME :ABINASH MOHANTY
                                      CONSUMER No.:52352076
                                      DISTRIBUTORS CODE:139294
                                      DISTRIBUTORS NAME:SRI BHUBAN BHARAT GAS
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      SIR, the facts stated above are true so necessary action should be taken.
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