Bharat Petroleum [BPCL] Complaints & Reviews

Address: Bangalore, Karnataka

Sir,
I am Resident of Kaval Byrasandra R.T. Nagar Post, One Petty Shop By Name Nizam Stores Located in 1st Cross Near Gandhi Samaraka School Kaval Byrasandra R.T. Nagar Post Bangalore - 560 032.

Is selling LPG Cyclinder's in Black at the cost of around Rs. 900 - Rs. 1000 as per demand, he stocks the cylinders in stock purchasing from others for Rs. 500.

This is for your information that Syed Nizam is doing illegal sales of Gas.

Please look into the matter

Regards

Sadiq

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Address: Mumbai Suburban, Maharashtra

The Bharat Gas outlet in Poonam Kirti appt in Andheri east (Poonam Nagar)...Om Vinayak Gas services. is illegally selling new connections to public for 5200/-. However the amount displayed on the notice board is 1250/-. when asked they say if you want to buy new you have to pay 5200/-.......they are fooling the public and taking undue advantage of their monopoly in the market.

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Address: North Delhi, Delhi

Sir,
Being a responsible consumer of Bharatgas , it is my right to inform you about the frequent delay in the supply of LPG refill cylinder by S.S. ENTERPRISES. I booked the refill on 17/05/2011 and still waiting for the delivery of the refill .
Kindly take possible action as early as possible. All the further details about my booking is :
Consumer no. - 7418
booked on - 17/05/2011
Booking no. - 9012001
I hope that you will understand my problem and let it not happen in the future.

Your's sincerely,
Baldev Panday
B-1901 Gali no-55 Hanuman kunj Sant Nagar
Delhi-84

Aug 13, 2020

Complaint marked as Resolved

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D

deepak_bawari

from Delhi, Delhi

Feb 2, 2012

Dear Sir,

Being a responsible consumer of Bharatgas, it is my right to inform you about the frequent delay in the supply of LPG refill cylinder by S.S. ENTERPRISES. I booked the refill on 22/01/2012 and still waiting for the delivery of the refill .
Kindly take possible action as early as possible. All the further details about my booking is :
Consumer no. -13017
booked on - 22/01/2012

I hope that you will understand my problem and let it not happen in the future.

Best regards,
Deepak Kumar
B-4552 Gali no-110 SantNagar Burari
Delhi-84
[protected]

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Address: Maharashtra

I am the customer for BPCL for last 18 years.

I am facing severe problem with regard to the Gas cylinder
My Consumer No. 31342
Gas Agency: Excel Gas, Vashi

Many a times I don't receive the delivery of gas for 15/20 days after booking. After 20 days again
I have to call the agency and tell them about my booking, they reply that it will be send within 2 or 5 days. Even after promising for 2 or 5 day the cylinder does not come. Again I have to call up and remind them. Though I have 2 cylinders I have to suffer, because of this agency.

It is very difficult to contact this gas agency because most of the time the telephone nos given are
either busy or when get contacted nobody respond.

I tried to book the cylinder through the email given by them. I get the feed back with booking no. but again the same no delivery. I have to call them to remind about my booking.

I am really fed-up with this agency.

I request you to kindly take a note of this and look into this matter. I feel there are some malpractices going in this agency.

Aug 13, 2020

Complaint marked as Resolved

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R

ram ratan agrawal

from Delhi, Delhi

bpcl lpg — non delivered lpg from 2 month

agency name meer gais agency bakhri bazar dist-begusarai bihar 2 month se agency band haien ram ratan agrawal s/o-late sita ram agrawal maranchi ujagar hasanpur road dt-samastipur bihar cansumer no.-004310

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C

chander parkash arya

from Wardha, Maharashtra

LPG CYLINDER OF BPCL — NON DELIVERY OF CYLINDER

Sir,

my consumer ID is D2120.
name : Chander Parkash arya
Agency Name : Jagdeep GAs Agency
BooKing date : 09/02/2009
i had remind him on 5/3/09 for delivery of cylinder but tilldate i have not recieved the cylinder.
last time also they not delivered the cylinder before 30 days gap of last cylinder.
is there any rule of BPCL or ANY GAS CO. that no cylinder will be provided upto 30 days from last cylinder delivered .

Regards
C.P.ARYA

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Address: Pune, Maharashtra

Dear Sir,

Ref: Blue card no.5538299 4.0 4(j) AGRAWAL LATA RAVINDRA

I went to get extra cylinder on 20th may, 2011 to Pushpam Gas Agency,635/1B, New Gajara Society,Bibwewadi, Pune-411 037.
He charged me as under:
Subscription voucher (SV[protected] dt. 20/05/2011
For Cylinder Code 11 Quantity - 1 Rs. 1250/-
SV stamp duty (BPCL) 100/-
Insidential charges (Incidental charges??) 45/-
TOTAL Rs. (Cash memo. No.RCM/03/387/09 dt.20.5.2011 1,395/-
Cost of Gas 350/-

In addition to the above, he made us purchase 1no Fortune Refined oil SF 5ltrs. Costing Rs. 450/-
(Cash memo no.03/271 dated[protected] time 11.00 hrs. Operator Anjali.)as scheme floated by
BHARAT PEROLIUM for 2nd Cylinder. TOTAL PAID RS. 2,200/-

I am wondering why BPCL who is in Petroleum products , want to force its customers to buy
Vegetable oil by linking it with issue of 2nd Cylinder??.

If one protests, then one gets a rude reply that “We will not sell you extra cylinder.(2nd cylinder has become a necessity due to short/irregular supply).

I seek your explanation/clarification on such transactions by your dealer, when you regularly advertise that your dealers can not force a customer to by Hot plate etc from same dealer.

Thank you.

Yours sincerely,
Lata R. Agrawal
Tel;[protected]

Aug 13, 2020

Complaint marked as Resolved

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R

rajiv88

from Khanpur, Uttar Pradesh

Feb 4, 2011

Bharat Petroleum Corpn — Late Gas delivery and misbehave

Dear Sir,
I am your gas consumer of bharat petroleum connection no. K-34199 in the name of Rajiv Kr. Agrawal, C-2/306, Gulmohar Enclave, Rakesh Marg, Ghaziabad. My connection is registered with M/s Kamla Gas Service, Nehru Nagar, Ghaziabad. This dealer is always supplying gas after 5 to 15 days of booking after repeated request on telephone and visiting their place, for example I have booked the gas on 21Dec2010 but they supplied on 05Jan2011 and then booked on 29 Jan 2011 but supplied on 3Feb2011. Every time they are telling that the consumer has to take delivery from their godown and if the troubled customer is visiting their godown they are telling come after 2 days but they are showing all the deliver from their staff after charging the delivery charges because the troubled customer has no option to pay the full money for cooking their food. They are entertaining the booking only after 21 days of supply of the previous cylinder. In this way a cylinder is given to the consumer after 30 to 40days which leads to unfair means for which if a person is giving Rs 100/ per cylinder extra they are giving the gas without booking. After all the discrepancies the person attending the phone and customer is always talking in a abusing manner and in such a manner that he is supreme and the person before him is none a person. So you are requested to please take action and examine the record that whether they are supplying the gas to the consumer after recording on the consumer card or not. and also please take action regarding behavior of the dealer to the consumer.
Your sad customer
Rajiv Kr. Agrawal,
Ph [protected]
[protected]@gmail.com

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N

navnit.jha

from Pune, Maharashtra

Apr 4, 2012

Hi,
I am from Pune. I went one of your Petroleum(Dealer) dated 03/April/2012 9:30PM. There are three Petroleum delivery man present at that time, Among three two delivery man are drunk. when i ask for bill drunk delivery men did misbehave with me. Dealer Name Om Sai Ram Ful Centre, 64/4, Pimple Saudagar, Pune-27, Maharastra.

Could you please do the needful.

Thanks & Regards,
Navnit

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Address: Hardoi, Uttar Pradesh

It is always noted that inspite of booking advance the delivery is effected late & that too after after several phone calls. This time we have booked on 3rd Sept & were told will be given with 10 days & now till date we have not received & on call they give some or the other reason.
My Consumer No Is:16486 name Ramzan ali address Meraj general store pihani chungi hardoi U.P. with Kalyani Gas Agency, Cinema Road Hardoi U.P.

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Address: North East Delhi, Delhi

Sir/madam,

We the consumer of Bharat Gas LPG office Shiv shakti gas services, Indira Vihar, my consumer no is : mv15352 & contact: [protected] we suffering with great problems. i had booked my gas on the dated 03-May-2011 with reference no 8698568. its going complete more than 20 days but till date (24-May 2011) my gas is not delivered at my address. My connection no is mv15352. Whenever I call for booking, they don’t pick up the phone, Sometimes it has happened that they picked up the phone and put the receiver aside. After that i book my gas by SMS service and the booking no is 8698568, but they always deliver the gas late by one month. I have faced many problems to get the gas. This time also I have booked my gas on 03-May-2011 but even after many calls and requests they have not delivered till now (24-may-2011). I have complained so many times but there is no response. Like me many are the sufferers. Plz solve my problem as soon as possible. I will grateful to you.

Dinesh Yadav
D-312, gali no 1, Third pusta Soina Vihar Delhi 94
[protected]

Aug 13, 2020

Complaint marked as Resolved

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R

ravinder40

from Delhi, Delhi

Jan 29, 2011

shiv shakti gas service — poor service

complaint against shiv shakti gas service
consumer no 17633 name mrs. ramwati
booking no 455
booking date 20/01/11
complained poor gas delivery
i have complained many times but they are ignoring my complaint, they never pick phone for booking and use only one number,area officer is not checking properly and ignoring our complain please take necessary step against the gas agency as well area officer who is responsible for all poor service, i think he never check the record of the agency and they are giving poor service, please take necessary step

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Address: Chatra, Jharkhand

No home delivery
sir/madam
i am the consumer of bharat gas.i facing problemb in home delivery. they never delivered .pl.do the needful
thanks
chatra dist.
jharkhand

Aug 13, 2020

Complaint marked as Resolved

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T

tulsy31

from CHATRA, Jharkhand

May 24, 2011

my no :-[protected]

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R

ravibkm

from Patna, Bihar

Aug 30, 2012

+1

Dear Sir My Registraion no 566 , BHAGWATI BHARAT GAS AGENCY BIKRAM, PATNA.AFTER ONE MONTH OF BOOKING THERE IS NO DELIVERY. ARTIFICIAL CRISIS MADE BY THE SUPPLIERS ALSO SCARCITY OF MANPOWER FOR HOME DELEIVERY.

SMITA GUPTA
[protected]

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Address: Bangalore, Karnataka

Hi

It;s reference to LPG BharatGas , Gas Booking reference number :91668814. I am having connection in KR puram branch at Rasmi dealer, They are making very deley always to deliver gas after booked the Gas more than 20-25 days.

We never get the Gas get delivered into home on time, we face this deley issue more than past 2 years. wheneever we contact the deler, they used to say, will get Gas tomorrow, like that so many days passed, because of that we face lot of issues.

we get to know that they are selling Gas in Outside, hence they delaing to deliver gas for home purpose
.
Please take some corrective action against Rasmi Gas deler which is located at Bangalore at K.R puram.

Regards
Kolanchinathan
[protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: South 24 Parganas, West Bengal

I Dr. Gurudas Chatterjee of 2, Dwarika Nath Ghosh Lane, Flat- D/5, Chetla, Kolkata 700027, have my account with Balaram Distributor (Distributor of Bharat Gas in New Alipore) vide Consumer No. 595.But today I came to know that without giving me any prior information ,this agency has issued a stop order against my Consumer No.595 and also refused to take any booking from me for supplying the gas cylinder. I am a retired Doctor and also a senior citizen. But still I am being deprived of this emergency service and the agency is intentionally doing this to me. Please look into this matter on urgent basis and do the needful as early as possible cosidering my state of mind.

Aug 13, 2020

Complaint marked as Resolved

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Address: Bangalore, Karnataka

Hi Sir/Madam,

I have issue with booking with SMS which gas agency people told me is mendatory.
i have send SMS :

1.' LPG' to 57333 on 29/04/2011 cost me Rs3 , in the reply i got the message that i need to first registered my mobile number first.
2. 'REG[protected]' to 57333 on 30/04/2011 cost me Rs3.0, the reply i didn't got anything.
3. I assume my resgistration is successful and agin send .' LPG' to 57333 on30/04/2011 cost me Rs3.
4. after waiting upto 21 days when i called to agency they told me their is no booking for me and asked agin to book only through SMS.
5. To day i again send 'REG[protected]' to 57333 on 21/05/2011 cost me Rs3.0,in the reply i hv rgot the message 'Due to system maintenance your request is not registered and the same will be processed shortly.... '

My complain is even i haved spend 4 SMS , i am still not able to book my GAS.
I want to know why can't i acn book my GAS using phone or going to the Agency ?

thanks
Sangeeta Sharma
mob:[protected]

Bangalore Gas Agency
Barat Gas
102,8th main,BTM 1st Stage
Conn No:26066

Aug 13, 2020

Complaint marked as Resolved

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Address: Mathura, Uttar Pradesh

on Tuesday 17th May 2011 Petrol vender refused to fill the petrol from terminal 4 in my motorcycle and forced to go to another terminal.
Assistant Manager sales Mr. Abhimanyu Singh favoured the pump personnels while contacted on phone.
caught dispensing the petrol in plastic bottle.
Misbehaved.
No action taken even a complaint is lodged in complaint book.

Aug 13, 2020

Complaint marked as Resolved

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Address: Ratnagiri, Maharashtra

I REFUELED MY 3 MONTHS OLD I20 CRDI AT CHIPLUN BPCL FUEL STATION LOCATED ON NATIONAL HIGHWAY 17 MUMBAI GOA HIGHWAY. ONLY SPEED DEISEL WAS AVAILABLE ,
I MADE A APPROXIMATELY 20 LITRE FUELING IN THE CAR .
NEXT DAY IT STARTED GIVING TROULBLE FOR THE FUEL WAS SEVERLY ADULTRATED WITH KEROSENE. THIS IS PATHETIC. WHY CANNOT BPCL AUTHORITIES KEEP A STRINGENT CHECK ON THIS KIND OF MALPRACTICE.
NEVER EVER GO TO BPCL OUTLETS THEY HAVE LOOSE THE IMAGE FOR QWALITY.

Aug 13, 2020

Complaint marked as Resolved

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Address: Mumbai City, Maharashtra

NON-DELIVERY EVEN AFTER 15 DAYS OF BOOKING BY S & A AGENCY,C/O EXCEL GAS

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE,WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 03/05/2011.
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 20/05/2011
Our Cons.NO. 202311 (Mr.B.N.Patil)
Name of the Agency
S & A AGENCY,C/O EXCEL GAS
Address :
Komal Bldg. 2ND Road, Behind Chate Coaching Classes, Chembur
Telephone [protected] Mobile : [protected]
RAVI RAMACHANDRAN

Please take action on our behalf & help us
Regards,
B.N.Patil

Aug 13, 2020

Complaint marked as Resolved

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Address: Shajapur, Madhya Pradesh

I AM NIYAZ MOHMMAD QURESHI MY CONSUMER NO IS 5742 FROM SHAJAPUR MP I HAVE BHARAT GAS CONNECTION OF 2 CYLINDER I HAVE 2 CYLINDERS BUT SINCE 2 YEAR I HAVE LOTS OF PROBLE TO BOOKED TWO CYLINDERS SIMULTANOUSLY I FOLLOW UP WITH NAVIN GAS AGENCY SHAJAPUR BUT THEY ALWAYS TOLD ME BOOKING IS NOT GOING ON YOU COME AFTER 1 MONTH, WHEN I WENT AFTER 1 MONTH THEN THEY AGAIN REPLY ME YOU COME AFTER 1 MONTH. I AM NOT SATISFIED WITH BHARAT GAS NAVIN GASS AGENCY PROPER REGISTRATION IS NOT BEING DONE IN THE OFFICE NO RESPONSIBLE RESPONSE IS GIVEN ON ENQUIRY BECAUSE OF FAULTY REGISTRATION OVER PHONE REQUEST IS IGNORED AND FAILURE OF GAS SUPPLY WE THE CUSTOMER SUFFER MUCH PLEASE TAKE NECESSARY STEPS FOR THE BENIFIT OF THE CUSTOMER

Aug 13, 2020

Complaint marked as Resolved

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Address: Bulandshahar, Uttar Pradesh

Dear Sir,
With due respect, I beg to say that I am regular consumer of Bharat Gas in Bulandshahr since 1999 of Om Gas Agency Delhi Road Near Panni Nagar Sugar Mill Bulandshahr and my consumer No. is 2521 of 1999 and My NR No. 966508 and my name is Umashankar Verma H. No. 3 Moh. Farrashan Kasai Bara Bulandshahr U.P. I have booked for Refill as home delivery on dated 30 Apr,2011. But the local distributor and his staff had misbehaved and tried to quarreled with me on 12 May,2011 and did not delivered my gas still yet. I stand in line for about 5 to 6 hours daily in the line in severe hot summer in the Sun from last 7th may,2011 but But the local distributor and his staff did not supply me refill still yet.
So I request you kindly help me in getting refill within proper time as per Law through the home delivery and please also tell the local distributor and his staff to change and normalize their behavior.
I shall be very grateful to you.
Thanks.

Umashankar Verma Advocate
consumer No. 2521/1999
R/o. H. No. 3 Moh. Farrashan,
Kasai Bara, Bulandshahr U.P.
Pin- 203001
Mob.- [protected]

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I am a holder of bpcl petro card & have been accumalting petromiles to achieve the cumalative total of petromiles for exchange with high end rewards but the co. has not published any new showcase rewards showcase since last year and there are many other also who are waiting for the same, the time is passing out uselessly & all the efforts made to collect higher petromiles for years are being wasted. moreover the co. has not even warned its subscribers/members about this.
Pls see that this is taken care of at the earliest.

SANJAY GARG
69, GANDHI ROAD,
DEHRA DUN.
UTTRAKHUND.

Aug 13, 2020

Complaint marked as Resolved

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Address: Uttar Pradesh

To

Mr. Bharat
Branch Manager
Jai Harsh Bahuguna Gas Agency,
Sector-22,
Noida - 201301

Subject: Connection Number AP 2777

Dear Sir,

I am the registered consumer of the Gas Connection no AP 2777 in the premises no. RC-70, Vandana Enclave, Bihari Colony, Opp Sai Vandan Public School, Khoda Colony, Gaziabad in the name of Shri Sita Ram.

In this connection it is pointed out that when the cylinder is booked, the gas cylinder is not delivered at the residence. It is the duty of the delivery man to deliver the cylinder at home. My mother is a old woman and she can not move from place to place. You can well realize that how difficult for an old lady to perform such a job. No other member in the family is available to collect the same at the different place.

It is requested that the cylinder on demand be delivered at my residence and I hope that you will not give me chance to re-write the letter again on this subject.

Thanks.

Yours Faithfully

(Vipin Kumar)
M- [protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Ahmednagar, Maharashtra

Good Evening,
I think this must be a common complaint of most of the people in my city; we book the LPG cylinder via phone in the agency.
One of the incidences, where in I came across, I booked the LPG cylinder and waited for 22 days (not working day’s) I may be wrong, but on the same day my dad also booked the LPG for him. The day was 18th April 2011. We called the agency to enquire about the status of the booking, agency told us that the cylinder is been send to the local vendor in our vicinity. I called him up may be 25 times in two days, I was fortunate enough to get hold of sometime from his busy schedule.
He asked me to bring both the empty cylinder (mine & my dad’s), so I went with the book and the cylinder. Reaching there I came to know that the bill is available for my dad’s booking and not mine. I asked him how it is possible; we both booked it on the same day.
I called up the agency, they replied we did send your cylinder as well; please check with the local vendor. I told him the case; he behaved like he was doing some favor for me in spite of me paying extra for his services.
He came to me and said if you pay me 100 Rs extra on the cost of LPG cylinder, he can give me one. I went away from there … I discussed this with my neighbor, he was of the opinion that the local vendor always does this.. and sell the LPG cylinder in Black on higher rates.
I don’t know where to go; I searched the website of the Bharat Gas. But the condition of the website is so worse I don’t think anyone would bother to see my complaint there

Aug 13, 2020

Complaint marked as Resolved

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Address: Jalandhar, Punjab

Hi

This is to keep you inform that we are facing a issue not getting the Gas on time. we bought the connection from Bharat gas Branch Address : Kanwal Gas service, 9-A Ashok Nagar, canal Road Jalandhar.
144001 and PH. 2254554. The major concern is that we have booked the Gas on date 28-april-2011 till date gas not delivered. When ever we trying to call in branch they don't pick the phone and when we went for the complaint the females who is working here they dont have the sense how to talk with customer they said that if you will do that we will block you connection in future you will not get the gas on same number. And we are not getting the full gas. We person who deliver the gas he does some illegal things with gas seals always broker. Please find the below mention Number of our connection and check that when i was booked.

1) KG613817
2)KG12668
3)KG9269

Request you please do the need full as soon as possible.

Regards
Sandeep Kumar
+91 [protected]

Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] reviews & complaints page 235

Selling LPG Cylinders in Black

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Illegal Connection selling

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non supply of gas by S.S. ENTERPRISES

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NOn-delivery of LPG Cylinder

bpcl lpg — non delivered lpg from 2 month

LPG CYLINDER OF BPCL — NON DELIVERY OF CYLINDER

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compulsory purchase of 5 ltr veg. oil with extra cylinder

Bharat Petroleum Corpn — Late Gas delivery and misbehave

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no delivery

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late delivery

shiv shakti gas service — poor service

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no home delivery

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Delay in delivery

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not taking the booking for supplying gas cylinder

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GAS booking through SMS

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not filling petrol, dispensing petrol in plastic bottle, misbehave by staff

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SEEP DIESEL ADULTERATION KEROSENE MIXING

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NON-DELIVERY CYLINDER

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Gas Cylinder

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18 Days Delay In Refill

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non redemption of petromiles & non issue of rewards showcase volume since last year

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Connection Number AP 2777

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Vendor selling the domestic LPG Cylinder in Black on higher rate

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Delay in Delivery and Not getting full calendar .

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