Bharat Petroleum [BPCL] Complaints & Reviews

Gas agency service is very poor...could not diliverd gas sylendor corret time...chip service

M/S PRIYA SALES & SERVICES — GIVE LP G CYLINDER OF EXPIRY DATE

Respected sir,
I would like toinform that we are one of the old consumer of your company nearly last 20 years . But this time we get a lpg cylinder of expiry period ,it marks with c 05 that means that cylinder has been expired.
I request you to sir please take immediate action regarding this , because its not a small thing its threat to life of your consumer.This time we survive because of our awareness .But maximum people do not know about it even the agency holderaisodomtknow about the expiry period of tank .
I hope youtake immediate actiomn regrding it.
yours
paramjeet singh
BARGARH
ORISSA

Bharat Gas — no delevery of gas

I booked for a refill cylinder on 02/05/2007, refill booking no.163 to S. R. Enterprises, Mir Abu Shaleh Road,GAYA.(451709) but they didnot vendored that, After a long wait I again complained them on 20/08/2007,cpl no.111 and till date they have not turned up, now my both cylinder is empty. I went 2 times last week and 2 times this week also but their promise are fake. What to do, i don't know & How to cook?

Bharat Gas — Delays in Double Cylinder since approx 2 years

I'm a Bharat Gas Customer Since November 2002 and till 3rd May 2006 I was having single cylinder. On[protected] I applied for second cylinder all in vein.

I tried for 8 months to get double cylender and have contacted them several times. Whenever I contacted them for reminder...everytime they said its not available for now and contact them later after a couple of weeks/months.

I've got fade up now and planning to opt for other LPG providers.

If this feedback is being read by Bharat Gas officials, then I sincerely request to give me the compliance.

My Consumer No.=13051
Dealer's Name = Premier Gas Service (Code-115616)
A-Block, Ranjit Avenue,
AMRITSAR (Punjab)

I had Booked for the refilling of LPG cylinder on dt. 29/12/2007 but yet today on 28.1.2008 there is not any response and nobody ready talk to us from the distributor of M/s. Farand Gas Service Malout Punjab

LPG home gas — Not yet book my gas

I book my gas on 07/01/2008 there after my booking deeler give me delivery on dt. 16/01/2008, when i went to co. for my further booking on dt. 28/01/2008 they refused to book my gas and asked me to come on 08/02/2008 for booking your gas, so please arrange me gas for my home

My Name is ASHISH GARG
MY Address in 2053/7, chowki bag bahadur, Mathura, U.P., 281001
My Connection no. is 18272
My phone no. is [protected]

I had Booked for the refilling of LPG cylinder on dt. 28/01/2008 but yet today on 04.02.2008 there is not any response and nobody ready talk to us from the distributor of M/s.Sarala Gas Agency, Safdarjung Enclave, New Delhi.

LPG (Bharat Gas) cooking gas — Delivery of cylinder in our name to some other party.

Sir,

I would like to inform the authorities that we book our LPG Cylinder through Rangrai Agencies, Jogeshwari (W) Mumbai, phone 26791376.

This is the second time we came to know that our C.N. No. is being misused by someone else and the other person is taking gas on our behalf. Today when I went to book a cylinder for my house, I came to know that the same has been booked a week before.

How can this be possible. Request you'll to please check at your end and inform me per return e-mail. Regret inconvenience caused.

Thanks. Niloofer Sanjana. (daughter of late. Darashaw Sanjana)

I had Booked for the refilling of LPG cylinder on dt. 14.1.2008 but yet today on 23.1.2008 there is not any valuable response from the distributor of new ashok nagar, delhi -96.

LPG — not receving lpg since one month

with customer no.18595,i hve booked for lpg since 02.02.2008,but not receive yet .when i called for my quiries to alaka then thay gave me a cellno.[protected] to call for the
exact status ,he in reply told me to call alakla our concerned dipot
telling that why the hell u called me using slang language.

I had Booked For the Reffiling Of LPG cylinder on dt. 28.1.2008
but yet today on 26.2.2008 there is not any valuable response from the distributor of panscheel at new delhi and the problem is
now another cylinder is now empty noo what i do so do the needful ASAP

Varsha Gas Service,Dombivili(E) — Delay in gas cylinder supply

Sir,
I had made a cooking gas cylinder booking on 15th Feb. 08 and until now no cylinder is being delivered. When making enquiries 'Gadi nahi aaya'is the reply. It is not secret that they do supply cylinders to Autos and others and a premium as high as Rs.100.
Remember that this is not an isolated case. Whenever there is a supply constraint they exploit the situvation to make fast bucks at the cost of public and on your reputation.

Please do the needful

Thanks

Jacob Kuriyan
(C.No. C-8600)
Dt 3rd March 08

I had Booked for the refilling of LPG cylinder consumer no. 38192 in the name of Suseela Kunj on dt. 18/2/2008 but till today on 5.3.2008 have not recieved the cylinder yet. i have been calling the distributor Satya Sai Gas Service, 78 Jawahar Nagar, Goregaon (w) Mumbai. they say that the cylinder has been dispatched to you 6days ago. When i told the that we havnt recieved any cylinder show us the delivery signed chalan. they are extremely rude and show a careless attitude. Till date there is no sign of the cylinder. Please advice whats the next step.

Bharat Gas — Very Bad services of Bharat gas agency (Ashwani enterprise at dilshad garden)

Bharat gas ka distributer ashwani enterprizes se mera gas connection hai aur ye log pehle to phone nahi uthate hai aur agar galtin se 3-4 din tak lagatar try karne ke bad 1 call attend ki to age se jawab mila ki ye conection hai hi nahi.
plz in gas walo ka kuch kiya jaye.

I have been trying to get information about some Bharat Gas Agency in and around Maulana Azad Medical College campus to book fresh gas connection for my home but I have not been able to get this information anywhere from. I managed two telephone numbers from the net but no one picks them up. Is it so difficult to get information to get the numbers or address of the gas agency that is nearest to my home or I should think of some agency other than Bharat Gas.

Baljit Singh

Hi,
I am writing from meerut, .I have been a sincere consumer of Bharat Gas (LPG) since last 4 years. I tried for 3 years to get double cylender and have contacted them several times. Whenever I contact them for double cylender everytime they said its not available for now and contact them later after a couple of months. The distributor firm name is Geetanzali enterprise sharda road meerut Uttar pradesh.
I requested them like anything.. but they won't listen and asked me to do whatever i can and complain where ever i wish.

WHAT A BAD RULE AND RUDE WAY TO TALK TO THE CONSUMERS.

PLease Bharat gas officials, if you are listening then i hope you will take care of the issue. My vendor is Tolly Flame, at Naktala, Tollygung Kolkata.

Thanks and hope some one will listen and take required actions.

Vikas gupta

Rashtriya Gas Seva — Irragular supply of Gas

To

The Distt. Magistrate,
Distt. Consumer Court,
Ambala City,

Subject:- Poor Serivce in Distribuation of LPG Gagg at Rashtrya Gass Seva, at
Naraingarh, Distt. Ambala.


Sir / Madam,

1. With due respect it informed you that I Ompakash S/o Sh. Sehdev Singh resident H.No 49A, Ward NO. 12, Panjlasa Chowk, Tehsil Naraingarh, Distt. Ambala (Haryana) is Holder of Bharat Gass Connection No. 5077. at Rashtrya Gass Seva, Naraingarh Branch. I am very much facing the problems with this agency in the delivery of my LPG Gass Cylinder. I Have booked my Gass on 19/03/2008 at Conn. No. 5077 at booking No. 183 after 22 days of Last delivery, and does not received my gass till 4/04/2008. When I goes to acency to know that when will I receive my cylinder, the madem (employees) said to me that the deliveries is till panding on dated 17/03/2008, Sir I want to know that is it possible that agency is can not deliver 183 ccylinders in 15 days, It is kindly informed you a Cylinder does go more than 30 days at any condition. Kindly told this problems in your words to Mr. Harsh Patner of Rashrya Gass Seva, Naraingarh.

My another Problems with this agency is as follows.:-

1 The agency has two telephone Nos But they never pick up the phone and always
said that there is a internal fault in the telephone line,

2. We had to go to agency for booking the LPG Gass.

3. They booked the LPG Gass after 20 Days of the last Delivery.

4. They did not give the Delivery of Gass after the 15 days of boking.

5. Poor behaviour is faced when you we go to agency for enquiry.

Kindly do the permanent treatment of this problems, it is not only my problem,
This type of problems is faced my every Connection holder in this agency at
Nraingarh, Some of the people whose problem is similar to me put their hands to file
this Complaint Application.


Waiting in right Treatment of these Problems

Thanking You.


Omparkash. S/o S. Sehdev Singh
H.NO. 49A, Ward. No. 12
Panjlasa Chowk, Naraingarh.
Distt. Ambala (Haryana)
LPG Conn. No. 5077

LPG Cylinder of Bharat Gas — No response for phone calls to book the cylinder.

Sir,
I am a consumer of Bharat Gas, consumer no.10969, where I have taken connection from Bhavani Bharat Gas Distributors, #151, L.J.Complex, Shop No. 2&3, Sri Nithyanandanagar, Nayandanahalli, Mysore Road, Bangalore-39.
I have singe cylinder only. I got the cylinder on 7th February, 2008. Since one week I am trying to book new cylider by telephoning. The ph no.s issued to me are 28604281 and 28604282, out of which one no. is not reachable and the other one is not being attended by the staff. This has become very freqent and creates lot of inconvenience to me. I request you to do the needful.
Thanking You Yours faithfully
Dhilshathu Beegam.T
Scientific Officer, Chemistry
AMD-SR, Bangalore.

Dear Sir,
I have book my LPG cylinder with agency Jagrti Gas Agency
Khandsa Road Gurgaon on dated[protected] booking no 431 through phone and several time also follow in phone but till now after 19 days I cant received refilled cylinder please do the needful

Surender Singh
(Consumer No. S-019805)
H.No: 277/157 First Floor
New Shanti Nagar
Opp. Bari Wala Bagh Gurgaon (Haryana)
Mobil No: +91 [protected]

Dear Sir,
I have book my LPG cylinder with agency Jagrti Gas Agency
Khandsa Road Gurgaon on dated[protected] booking no 431 through phone and several time also follow in phone but till now after 19 days I cant received refilled cylinder please do the needful

Surender Singh
(Consumer No. S-019805)
H.No: 277/157 First Floor
New Shanti Nagar
Opp. Bari Wala Bagh Gurgaon (Haryana)
Mobil No: +91 [protected]

Dear Sir,
I am a consumer of Bharat Gas, consumer S-019805
I have book my LPG cylinder with agency Jagrti Gas Agency
Khandsa Road Gurgaon on dated[protected] booking no 431 through phone and several time also follow in phone but till now after 19 days I cant received refilled cylinder please do the needful

Surender Singh
(Consumer No. S-019805)
H.No: 277/157 First Floor
New Shanti Nagar
Opp. Bari Wala Bagh Gurgaon (Haryana)
Mobil No: +91 [protected]

Mrs Sunandan Gas Agences, Borwali (West) is nt responding to the phone calls made thousand times in last two days on Ph.28905863/28908704. This phone lines are either busy or ringing continuously. That means this officals talking to there friends, relatives etc. for personal work and whenever the ringing tone is coming the are nt lifting the receiver expecting the call from the customer.Please stop this harrasment.

Bharat gas LPG — Very very rude & extremely arrogant customer service

My cons. no. is 27448 with distributor Ms Sowmiya Traders, 4, Market Complex, Venkateshwara Agraharam, Mylapore, Chennai 600004 . I have been a customer at this distributor's outlet since 1985 except for a brief period when I was transferred to Coimbatore & transferred my connection to the dealer there.
I wish to complain about the extremely disgusting and rude behaviour of one of the counter staff by name Ms Gita Gnanakumar.
Her rude manners is extended to both young & old, educated & uneducated alike.Employees such as these who do not know the basics of customer relations shd be sent home.

when i want to book my refilling gas gas i am facing problum evry time i have 3 phone no but they cant recive the calls when iam calling some time its busy when iam continues ring they cant lift what can i do sir can u sugess me can i go to customor forum to compleate to agency name

I had Booked for the refilling of LPG cylinder consumer no. 16909 in the name of Bhumi Ram on dt. 26/5/2008 but till today on 29/08/2008 I have not recieved the cylinder yet. I have been calling the distributor Shamji Enterprises Vasant Kunj, New Delhi Staff of the Shamji Enterprises saying that after 5-6 days they will despatch us.

We are the customer of Shamji Enterprises Vasant Kunj, New Delhi from Dec-2007 (09 months) but it seems that Shamji Enterprises has made the schedule of delivery minimum in 05 days.

They are extremely rude and show a careless attitude.

Please advice whats the next step.

Alok Gas Service, Thana Road Najafgarh New Delhi 110043.
I have taken a connection of gas cylander
I have booked for reffilling a cylander on 14/08/2008 but till date I have not received. Every month I am facing this bad situation.
Some body can help or not, otherwise I will go to the consumer court for complaint. I will take judgement by court.

Bharat Gas — NEVER DELEVER AT RESIDENC

SIR MY CONSUMER NO. IS 14804 ANK BOOK NO. 63564 FROM DISTT. RAMPUR (U.P) UR COMPANY GAS NEVER REACH ME ALTHOUGH I HAVE NOTICE TO UR DISTRIBUTOR MY ADDRESS MANY TIMES BUT HE COULD NOT GIVE ANY RESPONSE YET I HAVE ALWAYS PICK THE GAS FROM THERE GODAM. AND I HAVE MANY PROBLEMS IN THESE TIMES

I am not able to reach distributor numer. I have recently transferred my gas connection to 'Mahalakshmi Enterprise' HAL 2nd stage. They have given few number to reach for refilling gas. I have trying to reach their number for last 3days; either the number is busy nor not picking up the call.

Please check this. Worst customer service i have ever faced in my life time.

Consumer Number: 49704

Phone numbers of mahalakshmi enterprise;[protected] / 25274252 / 25200888. - I[censored] are able to talk to them call me i will give you 100Rs. as a gift.

Krishna
[protected]

Ha Ha!!
Sir you are absolutely right, I am also going through the same pain. Was trying to reach Madam Enetrproses(Bharat Gas), Madiwala-Bangalore for 2 weeks. At least I must have tried 200 times on the following numbers[protected]/2563 5984/2563 5983/2563 5982. Either it will keep on ringing or always busy. then I went and personally booked cylinder refil. Its 15 days still I have not got cylinder, dailey I am calling them and getting answer tomorrow. Where to complain ? Seems no one to listen here.
Spoke to some of the friends and found that this is common problem across. "Welcome to India".
Anyone to help me here...

Regards
Sushil

LPG Gas — Not booking my gas and black my gas

When I am booking my LPG gas cylinder they till me that they already delivered my cylinder whenever I am not booking my cylinder early and not received by me. Every time they black my cylinder. This time I am book my cylinder on[protected] but they did not book my cylinder and not delivered till today. When I am call to him they tell me that they sent my cylinder today and toady. They did not answer properly.

I book gas at Bangalore Gas Agency and everytime they don't have cylinders and delay it by 15-20 days. This is very pathetic service as there was no extra cylinder and have to suffer. I don't know why they serve in this sector. More annoying is that all the contacts, feedback links and phone are NOT working...

Hi Krishna,

You can try[protected] for Mahalaxmi Enterprises.

Gurpreet Singh

I had Booked for the refilling of LPG cylinder consumer no. 18202 Bangalore dooravaninagar, they not delivering to right time, it's very very difficult for me i have a kid and i am working also how to maintain? every month problem for me because of LPG Gas

Krishna Gas agency - Vivek Nagar (Bharat Gas)/Cooking gas cylinder — No response to calls made to book gas & No delivery in time

Dear Sir,

It should be brought to your notice that we have been calling the gas agency to book a gas, for n number of times and there is no response from their end. It is shocking to see such behaviour from such a well known gas agency. As there is no response to take the booking, we are facing a lot of problem without the cooking gas. Hope something is done at the earliest, with regards to the same

Regards,
Femitha

To
The Bharat Gas
New Delhi

Sub: Complaint for Virat Enterprises Gas Agency


Dear sir,

This is Rajesh my Gas connection number is P12733, agency name is Virat Enterprises.
I have been calling to Virat Enterprises since[protected], their phone numbers are 22569999, 22568363, 3201699 but their phones are going busy. This is not the first time, . It is their regular response I am getting from the agency. I personally visited the agency dated[protected] and they have given me booking no.185, but I did not receive any positive response till the time. One more thing I would like to brink in focus that employee of agency did not mention the date on which we register our booking, they update the register booking list when the delivery is made.
Kindly help me as soon as possible.

Regards
Rajesh
[protected]

Bharat Gas — continuous phone busy

Dear Sir/ Madam,
I am Raj Kumar residence of C-95, Rama Park, New Delhi-110059, & My Gas Registration number 1678, We have try for Booking my cooking gas last 5 days but phone continues busy, this problem not for one time, I have face problem every time, therefore please suggest what can do ?.
Thanks & Regards.

Anita Gas Service — Delivery of gas cylinder as per request

I am Shilpa here and residing at Virar (West) would like to complain and also request to kindly look into the matter. As there would be many customers who are using bharat cooking gas and this help from your side would be highly appreciated.

Regarding cooking gas Anita Gas Service which was previoiusly open on Sunday was useful for people where both are working and nobody is available to receive the cylinder at home and Now that when you book your cylinder we had given letter wherein we would be able to available at home on Sunday and receive the cylinder.

Now while giving fresh booking for cylinder they are saying that they are closed on Sunday and to make our own arrangements. Please tell us how can we since we are working in a private limited firm and unable to adjust our work timing.

Request you to please take action on this matter and it would be useful for many of working people

Thanks
Shilpa
Executive
Consumer No.8823

To

The Bharat Gas
New Delhi

Sub : Complaint for Golden Gas Agency
Ref : consumer no. G30069
Booking No.13123 dt. 17/09/2008

Dear sir,

I had Booked for the refilling of LPG cylinder consumer no. G30069 in the name of Sarojini on dt. 17/09/2008 but till today on 29/08/2008 I have not recieved the cylinder yet.

I have been calling to Golen Gas Agency, Peelamedu since[protected], their phone numbers are[protected],[protected] but their phones are going busy. This is not the first time, . It is their regular response I am getting from the agency.

They not delivering to right time, it's very very difficult for me i have a kid and i am working also how to maintain? every month problem for me because of LPG Gas

Kindly help me as soon as possible.

Regards

Loganathlan

[protected]

Bharat Gas — delivery complaint

I consumer no 9619 of Seena Gas Angamaly Kerala booked for gas on 4.10.2008 along with my brother consumer no 9042 but was given only one cylinder on 10.10.2008 stating the reason, shortage of cylinder.On my personal enquiry I was told I had to wait upto 18.10.2008. When I asked for complaint book I was given a note book without page number or entry number and was told I will have to withdraw the complaint on delivery of the cylinder or else no cylinder will be delivered hereafter. I had registered a complaint to Mr.Rakesh sales officer over his mobile [protected] and enquired about getting delivery of cylinder at my residence before 9.30 am or after 5.30pm.so that I shall not trouble my parents who are aged and ailing.My residence is just 2 km from the Seena gas office.
Please look into the mattter and make some arrangments for delivery in the morning before 9.30am or after 5.30 pm. as i and my wife has to attend office.

We have been waiting for new connections from 6 months and in august we have applied for new Gas connection and now the connection is confirmed but they are asking us to pay 5000 RS/- to give that connection. They are providing Gas Cylinder, regulator and Gas stove Why somuch of money we have to pay to take new connection. To confirm about the connection we used to go to the agency every week.Is the Amount 5000 is worth paying.

I Think Bharat Gas distributors has gone made. Their centre phone are always busy especially Anand Bharat Gas Agency at Badarpur. It keep it phone busy or it pick up the receiver and keep it on table and they are busy in their own personal work whether the consumer will is going or not. I have been busy from last two days and have spent about 100 rupees on calling.

Bharat GAS - LPG — Bharat gas- non existent customer support

This is Biswarupa from chennai . My Bharat Gas cust id: 33338. I booked my cylinder on 6th. today till 15th Nov, forget about 24 hours delivery I'm yet to receive it. Their agency, Munnusamy Gas Agency-Velachery chennai has no clue despite repeated commitment since 12th for delivery.

Even the customer care numbers provided by them as well as availabe in your website are incorrect . Infact the numbers available in the official site does not exist! When I tried to post my concerns through The "Talk to us" section in the site, it failed after repeated efforts due to server errors. Through your site I wanted to tell others about the lackadaisical service standards of Bharat Gas ! Please help me to put my message across to Bharat Gas officials, if they care.

Dear sir / madam,

I had Booked for the refilling of LPG cylinder consumer no. 3561A in the name of Joshi Antony on dt. 28/10/2008 but till today on 15.11.2008 have not recieved the cylinder yet. I have been calling the distributor Saimangala Enterprises, [Code No. 611819], #190, Hegganahalli Main Road, Peenya 2nd stage, Bangalore - 91. I came to know that this agency sell gas in the black market. In this area, many of the customers are complaining about this. They are extremely rude and show a careless attitude. Till date I have not got the cylinder. There is always shortage of gas in this area becuase of this. nobody is here to check up this matter.
I request to you look into this matter and solve this with emmediate effect.Kindly help me as soon as possible.

Regards

Joshi Antony
Mobile : [protected]

consumer no 5416 of victory gas service Nangloi(phone no.[protected] booked for gas on 4.11.2008 .On my personal enquiry I was told I had to wait upto 18.11.2008. When I asked for complaint book I was given a note book without page number or entry number and was told I will have to withdraw the complaint on delivery of the cylinder or else no cylinder will be delivered hereafter.

Please look into the mattter and make some arrangments for delivery in time.

Bharat Gas — Unrealistic Procedure

To restrict the misuse, guide lines given to agencies not to book refill before 21 days. This is not proper.

After cylinder is empty, one has to book for refill. They do not book before 21 days of last delivery. Due to one or other reason if booking is delayed once, due to above, refill booking is delayed for ever.

The better way is to restrict nos of refills in a year. say 17.

Alternately booking for refill can be done without restriction for time interval but delivery may be given only after 21 days of prevois delivery.

N.D.Makwana Vadodara

I have applied for 2nd cylinder many months ago but there is no reply from agency side they always tell that authorities has banned for 2nd cylinder, i am suffering a lot becauase when 1st cylinder is finised and 2nd is not delivered.
pls enquire the matter and take appropriate action
My agency is :Ashvini Enterprises Ashok Nagar, Delhi
My consumer no is A-8363

Bharat Gas — continue phone busy

Dear Sir/ Madam,
I am Raj Kumar residence of C-95, Rama Park, New Delhi-110059, & My Gas Registration number 1678, We have try for Booking my cooking gas last 5 days but phone continues busy, this problem not for one time, I have face problem every time, therefore please suggest what can do ?.
Thanks & Regards

I have my consumer no. 6884 booking for online that is ref 294664 dt[protected] don't delivered lpg gas cyliender. I had yesterday tried to phone any time visy and services is very very poor .

kamal

Can I shift to Indane from Bharat Gas? Reason is worst service of Bharat gas Dealer in my area and much better service of the Indane dealer.

Bharat Gas Agency — Delay in LPG Delivery

Bharat gas makes claims of gas delivery within 24 hours. I booked the gas on 5th of DEC 08 with the dealer in Rajkot Parevadi Chowk (Nandgopal Gas Agency). Even after 5 days and constant follow up with the dealer, i am unable to get the cylinder. May be he is waiting for me to come to his shop once the cylinder in use is exhausted and buying on some premium.

gas — non delievery of l.p.g.

sir,
i have booked an l.p.g. ( connection no. dg.7203 and 12665 )on dated 19.11.2008 at your franchisee centre deoria gas service located at deoria u.p. many times i have tolled over telephone no.([protected]) to the owner but till the date it has not been sent.
so, kindly take necessary action and obligue

rathi gas service — delay in delivery

i have booked the cylinder on 11/12/08 against cons no 9466, my address 33 b ff ip colony sec 31 faridabed. till date i have not recd the cylinder even after daily complaints/requests.request you to look into this matter

please tell me about delivery of LPG Cylander as per the guidelines of Government.
1. How many days are required for booking of refilling of a LPG Cylander.
2. And after booking, how many days are required for delivery of a LPG Cylander

My Consumer ID: 18218

I face very poor response from Gannam Gas Agency. Madurai (tel no: [protected]) every time I try to do a cylinder booking. First of all their phone line is all the time busy. It seems like they keep the phone off the hook. And if you are lucky to make a booking which they promise will be delivered in a week's time doesn't happen for at least 15-20 days. In fact if you don't follow up, they don't bother to deliver at all. For example now I had Booked for the cylinder on dt. 16/12/2007 but yet today on 5.1.2009 there is not any response and nobody ready talk to us from the distributor of M/s. Gannam Gas Agency. Madurai (tel no: [protected])

Delhi gas agency / Bharat LPG gas — very poor sertvices

I im using Bharat Gas. My consumer No. is10037.Agency name is Delhi Gas, Uttam Nagar, Delhi.The agency behavior is very bad.They don't bother with any complaint.I have coplaint them too many times about delay in delivery of cylinder, even they don't know how to talk.Their language is not good.But they are very good with black marketers.I have seen their employies selling LPG cyliders in black between Rs.500/- to Rs.600/-.openly.They don't afraid from any one.Even after 15-20 days when their person come to our house for delivery of cylinder they insist to buy the local Namkeen Packets with the cylinder.

I want to confirm from your side is their any scheme of buying the namkeen packets with the cylinder?
Please take necessary action against this agency.

My consumer no. is 5653 with Sai Priya Agencies, Plot No 104 Sneha Enclave, Dovton Bazar, Bolaram, Secunderabad - 500010. Earlier cylinder was booked after 10 days from previous booking date and delivered after 10days.

Now a day, cylinder is booked after 20 days from the date of delivery of last cylinder and promising deliver is 10 days after booking date. It means minimum of 30 days to get a cylinder. But they are not delivering as they say and keep on passing days.

And also I don't find any correct information on:
1. Number of Booking days after delivery of last cylinder and
2. Number of days to deliver after booking. Every time the officials misleading with different answers.
3. I do not find any delivery date on the bill. They giving booked date as billing date
4. They are blaming state government for the delay. The govt. ordered to give a cylinder in 30 days as it is giving subsidy.
5. The gas agency is dragging the delivery date min of 5 and more and delivering gas after minimum of 45days in a way blocking cylinders to sell them for minimum of Rs.600 per cylinder.
6. The service is also poor by this gas agency. Generally nobody attend up the phone and after n number of calls they will pick the phone.
7. Please ask them to maintain the service level and do not block the cylinders.

I hereby request and hope you will take necessary actions immediately regarding above mentioned issues to give your customers better service.

Thanks & Regards
You costumer

I am aconsumer of VICTORY GAS Nangloi my customer no is 10994.whenever call to book my riffil of my gas cylinder agency people says we can accept riffil request after the 25 days of last delivery . they took 8 to 10 days for delivery . how can i survive 35 days with one cylinder.

Dear Sir/ Madam,
I am Suresh Kumar Kumar residence of 160 Sector 8 Faridabad & My Gas Registration number B9823, We have try for Booking my cooking gas last 3 days but phone continues busy, this problem not for one time, I have face problem every time, therefore please suggest what can do ?.

Phone Nos. of Distribuotor are given for your ready reference to try yourself.

[protected]
[protected]

Bharat Gas — non delievery of cylinders after 15 days of bookingand not answering calls

i have two cylinders from bharat gas but the agencies never pick phones for booking and never deliver cylinders on time they always black cylinders thats why they dont deliver on time

My Consumer No. 4384 Hisar city Haryana. i booked a home delivery on 19.01.2009 and booking No. 06. Today is 09.02.2009. I have call Booking Phone No. [protected] and [protected] twenty times but call said after two day - after two days we are delviered in your home. They can not said his/her name. Please Check this and take a suitable action.

We are getting the refilled cylinder only after 30-45 days. This happens everytime i booked. We are very much suffered of getting delayed cylinder. And there is no proper response they are giving. They behaved very rudely.
Pls help us to received the refilled cyliner early.

My Agency is Banu Gas Agency - Maduravoyal - Chennai

Delay in delivery of lpg gas
I had Booked for the refilling of LPG cylinder on dt. 5/2/2009 but yet today on 17/2/2009 there is not any response and nobody ready talk to us from the distributor of M/s. Rathi Gas Agency, Sarai Kwahaza, sector 37 Faridabad Haryana.

Bharat Gas Service — Delay in delivery of lpg gas

Delay in delivery of lpg gas
I had Booked for the refilling of LPG cylinder on dt. 5/2/2009 but yet today on 17/2/2009 there is not any response and nobody ready talk to us from the distributor of M/s. Rathi Gas Agency, Sarai Kwahaza, sector 37 Faridabad Haryana.

Name Ramvilas Gupta
Gas no. 9968
Address Flat no. 9, Block no. 10
Second floor back side
Spring field colony
Faridabad, Haryana

I have book for cyliender before 15 days ago.but not yet delivery has been made from Venkatesh Gas Services, Jalna Road, Aurangabad(M.S.).My consumer no.is 91147.I Have booked for Refil on dt.09.02.09.

virat enterprises(bharatgas) — booking of gas cylinders

this dealer dosn't counts 21 days from the day of booking he counts days from the day of delivery and books only one cylender in one month!
mob no.[protected]

Dear Mr. Ghadi- Customer Care,
It is every time problem from your Kajupada-Anjali gas service agency to delay in delivery of gas cylinder. This time I asked for cylinder on dated: 23/02/09. Till date I have not received.
Their typical all time reply is that we are not getting cylinders from our company which I cannot believe perhaps you also.
From almost one and half year I J.C.Suryawanshi (customer id:[protected] asking for extra cyclinder.The reason is that your (kajupada branch) service is very poor. You (kajupada branch) always taking more that one week to deliver the cylinder and that is also only when I am contacting to Mr Ghadi.
Where r u delivering this cylinder to others(unethical-currepted way) with getting extra money I don’t know?
Just now I spoken with Mr. Suresh Barde-Anjali gas service, replied the same thing that they are not getting the cylinders from company.
And because of one holiday-sunday the delay in delivery will be four days.
How they are proportionating the things?
See Mr. Chairman of Bharat Gas.
How the reply comes from distributor?
In a year, 52 sundays means they will delay cylinder delivery by 208 days.
If he (Mr.Suresh Barde) will be at top public sector position e.g.PWD he will never build one bridge in his life.

Bharat gas company to be blamed and not the distributors. Because everyone is having problem with every distributor in every state. I compalined to Bharat Gas 5 months back and they haven't responded till now. Jaisa company waisa distributor

Bharat Gas - Basaveshwara Bharat Gas Agency — Delay in Cylinder Delivery

Dear Sir/Madam
My lpg consumer no is 19563 and connection is with basaweshwara bharat gas agency, yelahanka, bangalore. I registered for refil on 2nd March 2009. Its already 13 days over. Till date they have not delivered the new cylinder. People were telling that the distributor normaly do not pay the amount for load in time. If it so I request the authorities to change the distributor.

Regards
Natarajan V

सर,
मे भारत गैस का कष्टमर हु ओर विदर्भ गैस एजंशी, अमरावती यहाँ पर मेरा कष्टमर नं-701449 है,
मे सीलेंडर बुक करने के लिये खुद जाता हु. ओर बुक करता हु परंतु पिछले छ माह से बुकींग करने पर भी मुझे आठ-ओर दस दिन पश्चात सिलेंडर की डिलीव्हरी दि जाती है, और इसके लिये भी मुझे कंपनी को १०- १२ बार फोन करना पडता है. विलम्ब के बारे मे जब काउंटर पर बात करता हु तो कहते है शार्टेज है परंतु मे देखता हु की कई लोग वहाँ पर आते है ओर पावती फाडकर तुरंत सिलेंडर की डिलीव्हरी दे दि जाती है. तो क्या बुक करने वालो के लिये वेटींग लिस्ट रहती है ओर बाकी के लिये नही. क्या कंपनी की तरफ से इस बारे मे कोई अलग से निर्णय लिया गया है क्या कृपया बताईये, तथा एक सिलेंडर मिलने के बाद कितने दिनो पश्चात बुकींग होती है. कृपया इस नियम के बारे मे बताईयेंगा.
आपका,
हरीष कृ. संतोषियाँ. मो. [protected].

K.Saibaba — Carelessness in delivery of letters

My residential address is

First floor, Plot no. 45, Sapthagiri colony, Sainikpuri PO, Secunderabad-500094

The postman delivering letters does not put in the boxed to our house in first floor, but rather just throws outside in the compound in the ground floor.

I am expecting an important letter from AP Rajiv Swagruha corporation regarding house allotment etc. They have dispatched more than 10 days ago, but the letter is not delivered. I went to the Sainikpuri post office on 9th April and gave a complaint to the Post master, but yet no action is taken to deliver the same. It is understood that the concerned postman comes very late to office even on 9th april, i sat till 10.40 am for him, they said he will come, but did not turn up uptil then. since it is an important letter, i request you to please instruct the concerned to deliver immediately.

I request you to please instruct the Post man to deliver the letter and put them in the box fixed at the entrance of my accommodation in the first floor instead of just throwing them on the floor in the compound.

I did not get my earlier telephone bills etc. I do not know whether the postman purposely throwing the letters / bills as i have given complaint on him.

Kindly look into the matter urgently.

To
The Bharat Gas
New Delhi

Sub: Complaint for Eminent Computers Pvt. Ltd. Gas Agency


Dear sir,

This is Sribhagwan my Gas connection number is V18208, agency name is Eminent computers Pvt Ltd.
I have been calling to Eminent computers Pvt Ltd since[protected], their phone numbers are 29911816, 29915946, 29915947t their phones are going busy. This is not the first time, . It is their regular response I am getting from the agency. I personally visited the agency dated[protected] and they have given me booking no.246, but I did not receive any positive response till the time. One more thing I would like to brink in focus that employee of agency did not mention the date on which we register our booking, they update the register booking list when the delivery is made.
Kindly help me as soon as possible.

Regards
Vinod s/0 Sribhagwan
Network Engineer
Focus TV
M3Media Ltd.
[protected]

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE, WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 06.04.2009 AT Custember No. 20532 {i booked this ph. no.[protected],[protected]}
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 23.04.2009

Dear Sir

I am consumer of Bharath Petroleum - Consumer no : 23124

Consumer name : Ramesh (Vidyaranayapura)

Gas agency name (distributor) is BASAVESHWARA BHARATGAS AGENCY
NO.757, SECTOR A, PETROL BUNK ROAD
16TH MAIN, NEAR VENKATESWARA TEMPLE
YELAHANKA, BANGALORE-64

I always try to book the cylinder over phone (3 lines) but none of the phone nos. are responded, even when we get connection with so difficulty and they react very rudely.

I had booked for a LPG cylinder on 18/03/2009, Booking reference no 102451, in this regard, I have not yet received refilled cylinder for of the LPG cylinder till date. I had called your Basaveshwara gas agency nearly 15-20 times, whenever I called they say today it is going to bill and will send the cylinder.

Today i.e 24.040.09 whenI called your basaveshwara gas agency at phone[protected] one lady took the phone and I asked about this non delivery of cylinder. She said the above booking is cancelled (102451) and she said she will book now fresh booking and send this cylinder. She was not responded to my call and disconnected the line in between without any answer.

For the last eight months or so, severe problem is being faced by this agency, consumers on long delayed delivery of gas refills. It is further embarrassing for us as there is no person to solve the problems of consumers.

Sir, Why is this happening? While other gas agencies are supplying gas with in a maximum of week’s period, why not this agency? As a matter of fact Bharat gas should be able to supply domestic gas far early than the others.

We are allowed to book for gas refill only after 21 days of previous delivery and it takes more than one and half Months for the next delivery.

Also please let us know how to surrender this connection & we do not want Bharath Gas connection and we shall take new connection from Indane gas. Please let me know the formalities.

Sir, in the interest of public I humbly request you to intervene in this matter and ease our problem immediately.

I request you to kindly look into this matter immediately.

Can I expect response for this mail as early as possible.

Thanks & regards.


Sujatha Ramesh
Mob : [protected]

I am so fad up to delivery of bharat gas, mater is that whenever I give request for booking of gas, always they told me you will get cylinder within 5 days but, they don’t provide me cylinder within 5 or one week, So sir just tell me this is your service, if I will get face this problem again so definitely I will go for consumer court so I request you that plz. send me appropriate resolution of this problem
pls enquire the matter and take appropriate action
My agency is : "SHARMAN GAS AGENCY"C- 4/15 Krishna Nagar, Delhi
My consumer no is 31003

It has always been that Mahalaxmi gas agency, HAL, Bangalore, never gives the gas according to booking order. It takes more than 15 days + 3 daya visit+ a couple of phone call to get the refill.
Since seven years I am facing this.
Even complaining to the HEAD office also does not work.

Mahalakshmi Gas Agencies, Indiranagar Bangalore- PATHETIC Service
Phones dont work
If luckily it works, nobody will respond
Sometime they lift the phone and talk RUDE if you enquire on the delay

They will switch off the phone if you want talk more

GREAT BHARATGAS ! Kudos to have such agencies.. !!!

i have booked gas on 24/03/2009 to Dugra Gas Agency, gonda . but they not deliver lpg to me till now.
i have also compainl three mail on bpcl site but they also not respondind to me. the complai no. is
1.C[protected]
2. F[protected]
3.C[protected]

I booked for a refill cylinder on 05/05/2009, refill booking to Deori gas service, Malviyaroad Deoria but they didnot vendored that, After a long wait I again complained them on 09/05/2009, 13/05/2009 and till date they have not turned up, now my both cylinder is empty. I went 2 times last week and 1 times this week also but their promise are fake. What to do, i don't know & How to cook?
so i want to know that what is the system of company and distibuter's.

Very Bad services of Bharat gas agency (Ashwani enterprize at dilshad garden)
Bharat gas ka distributer ashwani enterprizes se mera gas connection hai aur ye log pehle to phone nahi uthate hai aur agar galtin se 3-4 din tak lagatar try karne ke bad 1 call attend ki to age se jawab mila ki ye conection hai hi nahi.
plz in gas walo ka kuch kiya jaye.

hi,

im 100% agree with u. Im staying in HAL and just 5 kms far from my residence to the service provider.

If we called up for refilling, the readymade answer will be " will deliver in another one or two days". And I do not heard anyone like Bharat gas. VERY VERY VERY BAD SERVICE (opp ELECTRICITY OFFICE, INDIRANAGAR PH:[protected]

So, we planned to cancel their service. I have a request to u all that i[censored] are choosing a new LPG connection, then please go for some other service instead of Bharat Gas.

Thanks
devi
HAL

low speed dalivery i am bookking 22.05.2009 not delivery number 11449 ponnani

sir, we had booked our gas-cylinder for home dilivery on 20.05.09 at custmer no.24247 (i booked this ph. no.[protected] the delvery has not taken place despite our daily reminders till date 03.06.09

i am not getting the cylinder in time. My agency is Keerthi Gas Agency, Opp Collectorate PO, Kottayam. They are deliberately making problem. If any one can take action please do the needful.

Respected sir,
Iam a resident of visakhapatnam, I had booked a gas cylinder from baskar enterprises branch 671818 codeakkayyapalem visakhapatnam 29/03/2008 they promised me to give a spare with in 90 days so I had to go for the cylinder with all the extras like stow and all, time has passed already 15 months, we r suffering with a big family by mannaging to get from other houses, try to help us, and we shall be thankfull to you sir, my consumer no is 40025 kindly see that spare to be issued, i had several times made a request, but no response, kindly

LPG — NO PROPER RESPONSE FOR DOUBLE CYLINDER.

NO PROPER REPONSE FOR DOUBLE CYLINDER.
[protected][protected][protected][protected]

I AM MANAS KUMAR PARAI. MY CONSUMER NUMBER IS 9201 WITH IOCL.
I AM HAVING SINGLE CYLINDER.
I HAVE APPLIED FOR DOUBLE CYLINDER CONNETION WITH M/S: K.T.P.P/S EMPLOYEES CO-OPT STORES LTD, KTPP TOWNSHIP, KOLAGHAT, PURBA MIDNAPUR ON 10th APRIL, 2008.

YET STILL TODAY, I AM NOT GETTING PROPER REPLY FROM VENDOR.

PL. DO THE NEEDFUL IN THIS REGARD...

THANKING YOU.
YOURS FAITHFULLY,
MANAS KUMAR PARAI
MOB: (+91)[protected]

pratap jyoti gas agency/lpg gas — delay of Gas cyliender,because distribute in black market

Dear Sir,
I Sita Ram Verma having Bharat Gas connection no. 3205 with Pratap Jyoti Gas Agency.B-27, sector - 1, Rohini, New Delhi - 110085.Last time I booked cylinder a month ago, but still waiting for delivery.When I tried to contact the agency telephonically, But I was not properly attended to by the agency even person attending the phone asked me to complain against her anywhere if I desire.
This attitude of the agency with thier customer is self explanatory of working of the agency alittle This time my complaint is not attendent to, I have no opetion but to approach consumer court for justic.I want result as soon as possible and reply me.

Thanking you
Sita Ram Verma ([protected])

Bharat Gas ; Mahalaxmi Enterprises — Delay in providing a gas cylinder

About 1 month and still the gas cylinder has not been sent. Everyday the same assurance that 'the cylinder will be sent today', but nothing is really sent. Extremely rude staff who refuses to listen to you.

I had Booked for the refilling of LPG cylinder consumer no. 23224 in the name of FRANCIS BENZIGER, i have booked for refill on 20-June-2009 and till now (8-July-09) we havent recieved the cylinder yet. I have been calling the distributor Sri Balaji Gas Agency [Code No. 641857]/ Bharath Gas Distributor /No.2 MS koil stree, Royapuram, Chennai -600 013 /. Many of the customers are complaining about this. They are extremely rude and show a careless attitude. Till date I have not got the cylinder. There is always shortage of gas in this area becuase of this. nobody is here to check up this matter.
I request to you look into this matter and solve this with emmediate effect.Kindly help me as soon as possible.

Regards

Francis

Dear Sir/Madame

I am from Bangalore & my consumer id no is 24282 which is registered in Preetik Enterprises Banaswadi, Bangalore.

I have called the agency to know the status of my booking. The Girls deployed on Phone ARE VERY RUDE, THEY WILL NOT ANSWER THE QUARY & WILL HUNG UP PHONE ABRUPTLY. I FACE THIS PROBLEM EVERY TIME. INSPITE OF REQUESTING TO TALK CALMLY THEY WILL GET MORE RUDE.

PLESE CONSIDER MY COMPLAINT & HOPEFULLY ACTIONS WILL BE TAKEN AGAINST THE CONCERNED GAS AGENCY

THANKS & REGARDS
PRADEEP CHAUHAN

This is jeevan, I had Booked for the refilling of LPG cylinder consumer no. 2526 in the name of Dhurub gas agency, new ashok nager, delhi-96 tel.no. [protected], 20 on dt. 21/07/2009(time 9.55am) but till today on 23.11.2008 have not recieved the cylinder yet. I have been calling jayti ( Date 23.07.09 time11.05am)she is tell me after 4days u receive the sylinder. 70days after i booked my next lpg gas sylinder but no responds.my mddress c2/5, new ashok nager, delhi-96, mob.no.[protected] &[protected] plz help me.

I request to you look into this matter and solve this with emmediate effect.Kindly help me as soon as possible.

sir,
The Trilok gas service Agra does not receive any phone call for gas cylinder booking. The mobile number of agency is [protected] and [protected].

I had Booked for the refilling of LPG cylinder on 27/07/2009 but yet today on 07.08.2009 there is no response and nobody ready to talk from the distributor of M/s.Demo Enterprises, Jhilmil Colony, Shahdara, Delhi. My consumer number is 19091. I do'nt know why this delay? It is happening in every time.

The Bharath Gas service is Horrible, I had requested for the re-fill a week back, it's not yet delivered to home.
Anugraha Agencies, Basaveshwaranagar, Bangalore 79

Bharat Gas - LPG Cylinder — Delay & Discourteous behaviour

I have a double connection with Bharat Gas agency M/s. Vishnu Jyoti Gas Service, Ghaziabad. Our consumer number is 28347.

We had booked a LPG cylinder on 20th July'09 through phone call & were told by the lady operator that you will be receiving the cylinder within 4-5 days. However, this din't happen & then we statred following up over phone. There was no confirmed reply & on 2nd Aug'09 when our cylinder got empty we were forced to call them up again. This time we were told that there is no booking for your consumer no. & now we are booking it. Post this, on 4th evening, we finally got the cylinder after so much of struggle.

Now, on 11th Aug'09, we called them again to book for the second cyliner connection which is also empty & we were told very rudely that we can't book it before 21 days of previous booking. I fail to understand that if this is a policy then why in the first place do they issue a double connection.

I strongly feel that agency should be withdrawn from this operator & given to a courteous & responsive person.

regards
Dhiraj Tripathi
C-708, arihant Harmony,
Ahimsa Khand-II, Mall Road,
Indirapuram, Ghaziabad-201010
Ph - [protected], [protected]

Gas Agency Name: Bharath Gas, Manav Enterprises, Frazertown, Bangalore
Name: M. Raveendra
consumer number: 16548
Booking no: 9643

I am facing issues with Bharath gas for last two years. They are not delivering the gas cylinders on time. Repeated phone calls and personal visits required to get Cylinder.

I have booked cylinder 40 days back but the cylinder not yest delivered. Again I made one more booking and it is accepted. that means gas dealer is selling cylinder to somebody else.

My gas got over two weeks back. Now I have taken the Gas Cylinder from my neighbor.

Earlier I was RT Nagar for 6 years never faced issue Bharath Gas Agency in RT Nagar bangalore.

It seems problem is only with Manav Enterprises. I spoke our neighbors they also said facing issues with this Dealer.

Bharat Gas — Delayed service with no commitment

Hi,

I am a consumer of Bharat Gas. My distributer is Banani Distributer, Gariahat, Kolkata. I booked gas on 9th August and requested to serve as soon as possible. They committed that they are trying to provide gas in 4-5 days. Also mentioned that in worst case it can be 7-8 days. But already 10 days gone and now when I call them they are saying that "in 7-8 days" means "after 7-8 days". This is not a kind of service expecting from a big company like Bharat Gas.

Regards,
Subinoy

Bharat Gas — Intimely Gas Cylinder Delivery

This is to bring to your notice that we have a Bharat Gas LPG cylinder consumer no 27038. We had placed an order on Thursday on 20th Aug. It has been 5 days and we have not yet got the delivery. Every day I call them they say delivery will be done today and in the evening we find it otherwise. With no double cylinder it is becoming very difficult for us to manage.

Any help will be highly appreciated.

dear sir

i am a consumer of bharat gas with the ravinder gas sarabha nagar ludhiana with the consumer no. 10699
the distributor is not attending the telephone. when i visited the office of distributor on 14..08.2009. they said that this is our will whether we attend the telephone or not. we are closing the office so there will be no booking. when i asked for complaint book they refused to give me the same.

thanks and with regards

subhash chander
advocate
ludhiana

My Consumer No. 2539,

I am from Kadiri, Anantapur Dist., Andhra Pradesh. i am suffering from Bharath gas time delay. i am booking for gas cylinder at 22/07/2009. but still now i have not recieved the cylinder yet. I have been calling the distributor Jaya Lakshmi Enterprises, [Code No. 661858], Kadiri. And they also taking the empty cylinder at the time of booking (22/07/2009). this problem is not only for me, so many people are suffering for this. My Mobile No. [protected]. the agency people are not respond in this matter.
I request to you look into this matter and solve this with emmediate effect.Kindly help me as soon as possible.

dev agencies — delay in delivery of lpg

i ve registered for cylinder but even after continuous contact and phone calls my cylinder has not been delivered for around 10 days. my cons no is 55509

i dr.bharat sanghvi is a customer of vyanktesh gas service aurangabad.my gas cylinder was stolen(theft)from my home in the month of march 2008.my consumer no. is 37844.i had given fir copy o[censored]smanpura police station to the agency but they have not given any reply neither they have given me the cylinder for which i am ready to pay.whenever i contacted they say's that there plant officer (manager) is transfered while some times they say's that he is on leave.sometimes they say's there plant manager is not coming. and in this way they harras me 10 days before when i went thire with new application they didn't accepted and said that we can't do anything and said what you want to do u do...we dont care for headoffice.in this way 17 month have been passed but i have not got any favour nor gas cylinder.i am an busy medical practionar and time is very precious for me.please go through my case and reply.

They dont pick the call. The moment the phone is up. They will put you on mute so that you will not hear anything.

Hi Pratyush,

This is day light robbery of Bharath Gas. Dont budge to this n dont buy that "offer " as they quote it as. Just go to the webpage of Bharath Gas ( http://bharatpetroleum.in/bpclfeedback/frmfeedback.aspx ) and ldge a complaint giving all your consumer details and contact details. U need to follow up also !. Surely you will get your 2nd cylinder without paying any extra money, of course with legal documentation.

Maintain all data of communication thu email.

All the best.

Jayaganesh
Bangalore

mera naam surjeet kaur hai. mera gas no.17811 hai.main B block himgiri enclave, burari me rahti hoon.mera gas shiv shakti gas indra vikas colony se ata hjo mere ghar se kafi door h.mera pechla gas 5 feb ko deliver hua tha.uske baad mene23 march ko gas book karwaya.19 april ko pata kiya ki Q nahi aayato unhone kaha ki data uad gaya hai. hum apka no.book karte h agle din aajaega lekin abhi tak unka na gas aaya h or na wo phone uthte h.yeh samasya do saal se chal rahi h.1 month baad gas to aata h lekin 5, 6 baar wahan jakar complient karne ke baad unka coustmar se behave bhi satisfied nahi h.kirpya meri samsya ka hal dundiye ya agency ke khilaaf koi karwaiye kijiye.

[protected]

My name is Prashant Kumar Lal. I am consumer of Bharat Gas. My Consumer No.18734. I booked my gas cylinder for refilling vide Booking No.87547001 on 24.10.2013. No delivery is made to me of the refilled cylinder till date.An incorrect sms Massage was given to me on my Mobile No.[protected] that cylinder is delivered to me on 02.11.2012 which is false and incorrect and incorrect. No delivery is made to me till date.
Kindly look in to my grevince. I am a poor man with two minor children and wife are facing the acute difficulty in absence of cylinder as we can not cook our meal in absence of cylinder.

Please forward my complaint as early as possible
Yours faithfully
Prashant Kumar Lal
Consumer No.18734

dear sir,

yes i am agree of above statement of Mahender Singh Rana.. every time when we give call in sohna gas agency office for the book salender...mostly phone not picked up and they give confirmation for the book salender and we confirm for the delivey salender after 2-3 days then we found that your salender did not book. it will book today. it is cheation with the customer. really if the system going like that no anybody belive in Bharat Gas..& they will perfer to take salender from other gas agency if anyone come.so kindly take option on priorty basis.

Sandep singla
sohna

Dear Sir,

My name is vikas i am working in Datt Medi Products Ltd.I have make new rasan card and I need cylender but i am going many time to gas agency sohna but he says new connection booking 3-4 month and dilivery new connection after one year so Please solved my Problem as soon as possible

Thanks & Regards
Vikas
Contact No-([protected] brother Akhilesh )

Jay Jyoti Bharat Gas Agency, Vejalpur, Ahmedabad — Not received Gas Cylinder

We have registered for refiling gas cylinder at Jay Jyoti Gas Agency, Vejalpur, Ahmedabad 15 days ago. They have delivered the cylinders to those who have registered later to us but replying us that they do not have sufficient stock.

jay Jyoti gas Agency is full o[censored]nprofessionals and stupid people and not at all customer centric. Their suppliers are selling it in black and therefore they are harassing us. Even after making the booking for 15 days we did not get the Cylinder and today there is no gas at our place asking them they said that our house was locked but even after making request they said it will be delivered today by 4:00 p.m. and when it did not delivered we sent somebody to collect it personally and no one there was ready to listen. i think their licence should be cancelled and if you cannot do this you should close this website also.

sir, i am nasir shaikh and i have got bad experience of jay jyoti gas agency. sir, mene 5 november, 2013 ko refill book karay he lekin mobile karke lekin jay jyoti gas agency mese mera refill 8 nove, 2013 ko book kiya or abi tak muje cylinder deliver nai kiya he sir, pehle bi esa huva he or wahanse bataya jata he ke 2din me apko refill mil jayega lekin agency wale mera cylinder kisi or ko bech dete he or kisi or ka cylinder muje 15din ke bad bhijwate he lekin abi to 9din se book karvaya he or cylinder abi tak nai aaya sir me kya karun jay jyoti gas agency vejalpur se itna kharab response mila he muje.

Sir, I am a consumer of bharat gas at Ranchi & my consumer no. 22584391. A gas cylinder was booked online on 14.09.2015 but so far the cylinder has not been delivered by M/s Sashichandra Gas Agency, Kadru, Ranchi. This is not the first instance of intentional late delivery of cylinders.It is requested that, please look into the matter and deliver the cylinder immediately to retain the reputation of M/s Bharat Petroleum and to avoid further litigation.
yours faithfully
gauranga charan sethi
consumer no. 22584391

I m a new customer, n had been to the gas agency for the second time to collect my first refill.
When I bought this connection, it was informed that if I owe a single cylinder can come n collect a refill on the spot after booking, if I can come personally as it takes time for delivering. Later when I approached for my first empty cylinder to get it refilled, they refused to give, saying that it takes 1 days time at least to get one. Now, I didnt had a singel mean to cook food for that day n the next day but managed, but now the second time ( on 02/01/2012) when I went for the second cylinder to refill, they say it takes 4 to 5 days to come after booking. So no ways getting a cylinder write now pr for next 5 days.

When I asked for a second cylinder, they say that I need to buy a gas stove along with the same. But they already made me buy a gas stove when I bought the complete connection, n asked me to buy the complete connection for 5000/-.
Now, for a new cylinder they r charging 2000/- along with a gas stove, which I already have apart from which I brought as per my requirement, so in any case I cant hav the third one. But when I took the connection, I asked for the procedure for the second procedure, n I was informed to buy a PRESSURE COOKER along with the second cylinder, now which is quite different.
n THE LADY STAFF IS SO WORST. THAT THEY DONT RESPONSE TO WHAT V ASK. N IF V CAL THEM THEY MAY DISCONNECT TH CALL BEFORE WE ASK ANY OTHER INFO OTHER THAN BOOKING A CYLINDER.
N THE WORST SITUATION IS THAT THERE IS NO OTHER BHATAR AGENCY CLOSE BY TO CHANGE.


the address of this gas agency is as follows...
BAHRAT GAS AGENCY, MURLINAGAR, VISAKHAPATNAM(A.P.)...
PLEASE DRAW YOUR KIND ATTENTION IN THIS MATTER...

If required U can get in touch with me on my cell phone no. [protected].
there are other customer who r old customer but cant do anything, so we all r looking for a soluton.

Thanks in advance...

This is true, every where its happening.

Namaste!

I stumbled upon your comment while trying to find a solution to the gross misuse of subsidised cylinders by a distributor in West Delhi.

I booked a cylinder on 11.01.2013 but have not received it till today. After following up with the gas agency I was told to wait for another 2-3 days. Not wanting to accept this delay I decided to file a complaint at Indian Oil's transparency portal which turned out to be fruitless. Upon further research I also found out that my LPG distributor is systematically misusing my share of subsidised cylinders. Since I live alone my LPG consumption is quite low. I made the last booking way back in March 2012. Now that I wanted to book another refill I found out that my share of 3 subsidised cylinders allotted from 14th September until 31st March 2013 have already been used up. On top of it, my customer account shows that another 3 non-subsidised cylinders have been issued under my name. This misuse has been going on since 2011. Numerous bogus bookings have been made under name without me getting a hint of it. Basically as per their records I have been booking a cylinder after every 21 days!!

I tried to call the toll free number for complaints but it does not connect. As you pointed out it is just a hogwash. Lodging a complaint on the transparency portal did not help either as it showed an error that "your complaint cannot be registered in the Master database"(!!!).

When I told the delivery boy who is a regular in my area that I suspect a foul play and if they don't mend their ways I would complain. Upon this he said "you can do whatever you want to, nothing would happen"! Unfortunately he is right!

I am shocked at such a blatant misuse of these subsidies. Basically, these distributors, their assitants and their delivery boys are minting money without any fear and that too at the cost of an unsuspecting consumer.

Is there any way out?

My consumer No. is 24694 and I want to book my another cylinder for refilling after 15 days. The agency M/s. Aravali Gas Agency is refused to book and replied that he can not book within 21 days period. I would like to say that when we bound to take the subsidised refill cylinders of required numbers as declared by the Central Govt./State Govt, then why should we bounded for number of days. Kindly consider my complaint and inform the Aravali Gas Agency, Udaipur(Raj.) to book and supply the refill cylinder of my consumer number.

I am from Bangalore and I am really shocked with the service of the service given by [protected]. It is indeed a shame, better they close this helpline number, absolute waste. All industries helpline is what they call themselves and it is all industries helpless(hopeless) line in fact. The customer service representatives don't know the basic manners. I called 8 times in a day and got 6 calls hung up on me and 2 of them absolutely no clue what I was asking them. I don't understand what is the purpose of such a helpless line to be free in fact. shame on the part of jobless people who attend our calls and don't even respond leave alone giving a solution. all industries helpline management is hopeless...

i am sukhwant singh these toll free no is not working [protected] many time call

i am MUDASSAR HUSAIN I CALL [protected] now . but it aromatic disconnect... 5 times

[protected] as we know that this is oil industry the company is too bad and worst..especially HR, team leader balu and manager... It is time waste to call that number... This tollfree call centre address is 201b caretel infotech, surekha chambers, opposite to vip showroom, lal bunglow ameerpet

Extremely dissatisfied about the services provided by Yadu Gas Seva, Sahibabad..

Underweight cylinder--

These people are shameless...Proper investigation should be conducted .

My consumer No.13943. I have booked for a refill on[protected]
It is more than 15 days now i did not get my supply. Since last 2 days they have promised that the gas is on the way. We have been waiting for the gas without going out from the house. We are house arrest. They are selling the supply to others for premium without giving to consumer. My Gas Agency is Ms:Padmavathi Bhart Gas Agency, Selaiyur.

Kindly look into the matter and do the needful. I am facing this problem everytime i book the refill.

Padmasani

same complaint .cheating not refilling
consumer number 8412 at Padmavathy Bharat Gas Agency, Selaiyur, Chennai-600073

I havebooked for gas on centralised bookin 1712 for consumer No 7059 for delivery through Ashoka stores on Sunday night and got bookingno 1. The gas is yet to com. The telephones of ashoka store iis ringing but nobody is answering whom do i complain.ilango