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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Apr 14, 2026
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N
neeraj.gupta702
from Kolkata, West Bengal
Feb 28, 2011
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Address: Thane, Maharashtra

Date: 28/02/2011

My name is Sunderlal Gupta, age 63 and my gas consumer no. is K-8403 I am staying in Kalyan West area Rambaug Lane no.4, I have done booking for refilled cylinder to our gas agency name "Kalyan Gas Service" on phone on 11th February 2011 but uptill date that is after 18 days I have not received the refilled cylinder. From last 8 to 10 days i am continuously following up with the agency to send the refilled cylinder but every day the lady named "Deepali" of Kalyan Gas Service who is taking bookings on phone says "Sir we will deliver it today". But the agency do not deliver the cylinder. Today I have called up again to the gas agency to check the status of delivery of cylinder now she told that the gas cylinder which they had issued in my name was delivered by Bharat Gas cylinder delivery worker to some other person named Harish whose counter signature was on the delivery slip.

This is very much illegal that we people who are booking the cylinder do not get cylinder on time and the cylinders issued in our name is sold in black to other person just for few rupees, due to these Bharat Gas cylinder delivery guys I am eating outside food from last eight days which is not healthy for my age person.

But I know that my this complaint will also remain on this consumer complaint portal and no action will be taken. If any action taken kindly reply on my cell no. [protected]
Aug 13, 2020
Complaint marked as Resolved 
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    R
    rohanputhran
    from Mumbai, Maharashtra
    Feb 28, 2011
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    Address: Thane, Maharashtra

    LPG Bharat Gas - Exel Gas Vashi -
    We have been trying to call the agency for gas booking but nobody seems to answers the calls. we have got 2 cylinder of which one is finished and the other is about to get over.

    The agency is far from my house and it is not possible for me to go there every time for the gas booking, since i hwill have to take a leave just for this purpose. My parents are at home they are elderly people, it is not possible for them too.

    REQUEST YOU TO PLS MAKE A NOTE OF THIS COMPLAINT.

    Regards,
    Rohan
    Consumer No - 45391
    Aug 13, 2020
    Complaint marked as Resolved 

    LPG Bharat Gas - Excel Gas Vashi — They never pick the phone for inquiry or for gas booking

    They never pick the phone for inquiry or for gas booking. ... My consumer no of LPG Bharat Gas is 44119 at Exel Gas, Vashi, New Mumbai
    Gas booking on 29th March 2011 At 12.45Pm Booking No. 294 Still not received how much you take days for delivery every day we call Excel Gas service but all no are buzy & if they pickup phone sd send your gas today to tomorrow I use single gas connection . My Consumer no. 32614 Contact no. [protected]
    I have bookd for a gas cylinder on 22nd Aug, 11 and on 15th Sep, 11. Till date not received the cylinder. On the other hand they- the official of the agency, tells me that the delivery will be today/ tomorrow, but the cylinder not received.My consumer number 22640, booking number 199. I have serious doubt, the agency making black marketing the cylinders. please look into it
    Hi,

    I have booked for refilling a Gas cylinder on 03/12/11. My Consumer No is 29435. & Complaint no. is 251. Till date we have not received the cylinder. The Excel gas agency official tells me that the delivery will be today/ tomorrow, but the cylinder not received.
    Kindly Look in to this matter. & do the needful.
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      M
      Mohammad70
      Feb 27, 2011
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      Address: Ambedkar Nagar, Uttar Pradesh

      Date: 26th February 2011

      To,
      Office of the Food and Civil Supply
      District: Ambedkar Nagar
      Uttar Pradesh, INDIA

      FAO: District Supply Officer - Food and Civil Supply,

      Dear Sir,

      With due respect first of all let me introduce you, this is Mohammad Azaz Khan S/o Mr. Sher Mohammad Khan a citizen of India and permanent native of Village: Laranpur, Post Office: Ashopur (Tanda) District: Ambedkarnagar, Uttar Pradesh, India would like to submit this official complain against malfunctioning of KAPOOR GAS AGENCY, Chhajjapur Block:Tanda, Ambedkarnagar, Uttar Pradesh.

      Since Kapoor Gas Agency is an authorize supplier of Bharat Gas (Cooking Gas Cylinder) for Tanda block and in-spite of our numerous approach for the application of gas cylinder they are intentionally ignoring to provide the application form for specific requirement and demanding to pay an amount INR = 6000/- against black marketing in-response to provide the same in proper quota system.
      We are a registered Ration Card Holder under APL Beneficiary Scheme (No: 096508) and this is our basic right to gain this facility within state affairs.

      Therefore we would be grateful you to intervene in this regard and resolve the matter of our Gas cylinder supply being prevented unlawfully by Kapoor Gas Agency, Tanda Ambedkarnagar and oblige.

      Your extensive consideration and an early feedback for the same as above is highly appreciated

      Thanking you,

      Best Regards,
      Mohammad Azaz Khan S/o Sher Mohammad Khan

      Village: Laranpur, Post Office: Ashopur (Tanda)
      Ambedkarnagar, Uttar Pradesh, INDIA
      Email: Via [protected]@rediffmail.com

      Cell: [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
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        B
        barun_nandi
        from Chennai, Tamil Nadu
        Feb 25, 2011
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        Address: Khordha, Odisha

        Hi,

        I am Consumer of Bharat Gas and getting served from the dealer Aparajita Enterprises,DistrictCenter,Chandrasekharpur,Bhubaneswar-23,Orissa.

        I have booked for refill the cylder on 24-Jan-2011 and today is 25-Feb-2011 and still not getting it. Moreover, when I went to their office, they behaved rudely and asked to collect it from their godown which will be extra cost of Rs 100 for me.

        This is very regular case ans they used to do this on regular basis.

        So my humble request to take a necessary actions against them and serve us better.

        Below are the details of mine -

        Consumer Number - 9465
        Name - Barun Kumar Nandi
        Date of booking - 24-January-2011

        Thanks and Regards,
        Barun Nandi
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          I
          ismailsa
          Feb 24, 2011
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          Address: Thanjavur, Tamil Nadu

          Dear Sir,

          We are the customer of bharath gas, and thillai gas agency was supplying the gas for kumbakonam,
          But they are ask to book the cylinder after 30 days and the new one will be distributed only after 20 days from booking, so there is 50 days for one cylinder replacement. And the agency was now started the shopping center, and the delivery man coming to home are forced us to buy oil or any pulses so that we will deliver the cylinder soon or else it will be take 30 days to deliver and also there is another option, if we buy any things in that shop for 500 then the cylinder will be deliver with in the 3 days form the date of booking. We dont know why this things are happen, kindly please take action.

          THANKS & REGARDS
          CUSTOMER SUPPORT
          A.M.ISMAIL
          Aug 13, 2020
          Complaint marked as Resolved 

          thillai KUMBAKONAM BHARAT GAS — Late delivery

          Dear sir/madam,

          Ihave booked the cylinder on 17th jun 2008 and the it is not delivered on my home till today(14 jul 2008).They makes the booking after the 20 days of each delivery and they takes the 15 or 20 days to supply it. So it is not possible to use the one cylinder for 2 month or 45 days with a family.
          so please take some action.
          thank you. a.m.ismail.
          My home cons no. 5758
          I AM ISMAIL MANY MANY TIME TO COMBLAINTS FOR GAS BOOKING ALSO
          DELIVERY TO GAS MORETHEN TWO MONTH.. I[censored] BUY FROM THILLAI SUPERMARKET UR HOMETHINGS WITHEEN ONE WEEK GAS DELIVERY TO UR HOME LIKE BLOCKMAIL....

          WE AS A CUSTOMER'S SAYING ENOUGH IS ENOUGH FROM DISTRIBUTORS. PLEASE TAKE IMMEDIATE ACTION AGAINST THIS DISTRIBUTOR. OTHERWISE AGAIN WE GOTO ALL MEDIA TO EXPOSE.

          THANKS & REGARDS
          CUSTOMER SUPPORT
          A.M.ISMAIL
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            R
            rajaishdidwania
            from Rewari, Haryana
            Feb 24, 2011
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            Address: Hisar, Haryana

            Refill at home delivery is not received despite of a period of five months lapsed after booking.

            Customer No.C-1311

            Booking Date : 05.10.2010

            LPG Distributor : Bharat Gas, HLRDC, Dhansu Road, Hisar-125 001 (Haryana)

            Rajaish Didwania
            H.No.253, Bishnoi Colony,
            Hisar
            Aug 13, 2020
            Complaint marked as Resolved 
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              R
              Reeta Vishwakarma
              from Delhi, Delhi
              Feb 24, 2011
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              Address: Jabalpur, Madhya Pradesh

              Sub:- Non delivery of LPG cylinder to Consumer No. 614634
              by JOHAR Gas agency(HPCL), Gorakhpur, Jabalpur MP.

              Sir,
              I have booked to deliver the LPG gas at my residence before 35 days. The booking boy has booked and replied that the delivery will be completed after 15 days. After approching on telephone no.[protected] of M/s Johar Gas agency the booking boy had confirmed that your delivery slip has been issued on dated 11.02.2011 to hawker to deliver the gas on my residence. I have phoned again again till today on dated 24.02.2011 there is not a single response has been given to me to when the LPG will be delivered at my residence.Prior to 3 months the delivery of gas was regular. Nowdays my gas deeler is making very blackmarketting and we people are sufferring very much. Necessary action may please be taken against M/s Johar Gas Agency /Gorakhpur/Jabalpur (M.P.) to provide the LPG timely to to cosumers.

              with regards,
              Smt Reeta Vishwakarma
              H.No.838/3A-1, APR-II Colony
              Mandla Road, Bilhari, Jabalpur (M.P.)
              Aug 13, 2020
              Complaint marked as Resolved 
              I had booked a gas refilling demand no 150485 on 06 aug 2011 but it is not supplied upto 29 aug 2011 by Johar Gas Agency, jabalpur.
              Smt Ranjan Rathore, Bilhari, Jabalpur
              A gas cylinder was booked on 6th Aug 2011, booking No 150485 but it has not been delevered by the Johar Gas Agency yet.
              I had booked a gas cylinder on 24th aug2012, booking no 167887 but it is not delevered by johar gas agency yet.
              when I call them to remind them they say delevery willbe done in 1or 2 days'



              pata nahi ye 1 ya 2 din kab pure honge

              sanjay masand
              my connection no is 615955
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                S
                singh& singh
                from Mumbai, Maharashtra
                Feb 23, 2011
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                Address: Bulandshahar, Uttar Pradesh

                Booking was made on 4/2/2011 but no gas is delivered by Om Gas agency , Bulandshahr to consumers No. 13643&4113 it general practice of this agency .Hence it is requested to issue order to deliver gas to said consumers promptly after booking . there is abnormal delay in delivery of gas with the level of Om Gas agency , Bulandshahr . in this connection effective action is to be taken .
                Thanks
                Devendra
                [protected]
                dt.23/2/2011
                Aug 13, 2020
                Complaint marked as Resolved 
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                  S
                  sekhar12
                  from Aizawl, Mizoram
                  Feb 22, 2011
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                  Address: Ganjam, Odisha

                  Dear sir,
                  I Himansu sekhar Rath,son of sandhyarani Rath who is a consumer of Bharat LPG, bearing consumer. No. 20603 of Badal gas agency Berhampur,Odisha.
                  Sir think is that since last 5 to 6 month we are not receiving our cylinder on time,they always delayed it for 5 to 10 days & this time it is too much...when they tell us,they will send the gas after 20 days,when we are asking them the reason they are not responding us & misbehaving us...the address of the agency is.....

                  BADAL GAS
                  HIL PATNA
                  BERHAMPUR,GANJAM
                  ODISHA

                  PH-[protected],,[protected]

                  Sir please do the needful as we are suffering a lot & feeling help less...

                  With regards

                  Himansu sekhar Rath
                  ph- [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    A
                    amarjeetsingh
                    from Antu, Uttar Pradesh
                    Feb 20, 2011
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                    Address: Chandigarh, Chandigarh

                    My Bharat gas Consumer no is 22499.My new agency Nirmal gas agency,sector-30-C , Chandigarh is not supplying the cylinders on time .my prevoius agencies in areas i stayed before supplied the gas cylinders within 2 days but this people keep delaying saying it will take 7 days and now it is 12 days.since last 4 days they keep telling me they are sending today,but fooling me.They are doing this every month. i and my family has to suffer because of them as i have only one cylinder and i cannot afford another one presently. My PERSONAL MOBILE NO IS [protected].and i am staying in H no 3032,F Floor,sector 20-D, Chandigarh.
                    PLEASE HELP.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      S
                      sejalparveen
                      from Gurgaon, Haryana
                      Feb 20, 2011
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                      Delay in Delivery

                      Address: Mahendragarh, Haryana

                      Krishana gas agency the gas cylinder is not supply for the consumer. Because he is supply for more amount paid peoples.i have booked my gas cylender on 7/02/2011,and boking no.is 2BXWEX.till complaind date i did not recieve the cylender,(20/02/2011)
                      They are regulerly irresponsible for the customer to give the service on the time that i m complaint to u.
                      Regarding to this letter PLZzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz take a necessary...
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                      ajitk88
                      from Sikar, Rajasthan
                      Feb 18, 2011
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                      Address: Chitrakoot, Uttar Pradesh

                      I am costmer of bharat gas service my consumer no.3150 our agency owner demand us 1850/-Rs.second cylender and 4350/-Rs.for new conection only one cylender and not give us home dilevery.i meet mr. YADVENDRA CHANDEL IN TERYTORY OFFICE NAINY but he is not listen my complain i send a letter by information under RTI he do not give any answer.our agency name M/S RAMESHVAR BHARAT GAS SERVICE CODE SAP130770/[protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Bharat Gas — not giving home delivery

                      i sunil am a coustmer of bharat gas in narnoul haryana my deelers code is 541859 krishna gas agencies my consumer no is 23536 my delar do not deliver my cylinder after 25 days of booking and do not give home delivery while their is a cemanted fine road upto my house and is only 1km from agency
                      Dear Sir,
                      My cnsumer no.668, with Bharat Gas, Saibaba Bihar Complex, Ghodbunder road, Thane west,
                      Maharashtra.We booked gas on 28th November 09, but till date not recieved delievery, inspite of daily assurance from Agency.It is frustrating that after daily assurance
                      we are not getting cylinder.Please take required action.
                      Regards,
                      N.L.Tandon
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                        R
                        rajasthancomputers
                        from Kotputli, Rajasthan
                        Feb 16, 2011
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                        Resolved

                        Address: Nagaur, Rajasthan

                        sir sahid surendar singh gas ajensi nagaur. gas booking karne mai kafi presan karte hai .jaise phon nahi uthana ,,jaise gas booking ka jhunta aswation dena aur booking nahi karna .jiyadatar phon kharab hi rahta hai., samaye par supply nahi dete..complent no.bhi nahi dete ,bat karne ka tarika bahut ghatiya hai, castumar ki puri bat to sunte hi nahi hai,aur pho kat dete hai,kai bar rebooking karate hai tab jakar 1 manth mai gas supply nahi hoti, sir merri gas booking karane ki kirpa kare ,maire upbhokta no 755 hai .....
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          pandy_deepa143
                          from Mumbai, Maharashtra
                          Feb 16, 2011
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          The vighnaharta gas agency in Bhandup village road is just harassing the consumers. The operator who is handling the phone call is an idot never pick up the phone call. I have 2 cylinder but no use because we never get the cylinder on time. it gets 20 - 25 days to get a cylinder by the time the first cylinder is empty. they even dont take the booking of cylinder before 25 days. reason the first cylinder was deliver to you now. then what is the use of the second cylinder. If we owe an explanation they just cut the phone or keep it aside . This is like they do us a favour by takinf the booking of the gas. I think the owner is too responsible for the same. that is the reason we consumer of HP Gas face a biggest problem of non delivery of cylinders in time. my gas consumer no . 605905.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear Sir,

                          We are the customer of DISTT ghazipur, UP.
                          this is very sorry to say that we are getting cylinder after booking of 10-15 days . here your distributor is PURVANCHAL GAS AGENCY. here cylinder is not being available to booked customer but easily available to general murchant shops. please take care the customers ease and do needful at your end.
                          They also never pick their phone, given on booking slip.
                          Respected sir;

                          I am a customer of Indane gas having customer number 9070.My distributor is Raveendra Gas Agncies,Anayadi,Sooranadu and distributor's code is 4544935.I had received gas cylinder on
                          [protected] and registered for next dlivery on[protected].But I had not received the cylinder till this date.I enquired about next delivery over phone several times and got an answer that the delivery will be done immediately.But they had not delivered it.I am residing at sooranadu south panchayath near by a village road starting from koyickal chantha.The gas vehicle passed throug this koyickal chantha and issued gas to the customers residing near by the main road.Afterwards I and several neighbour coustomers informed the agency about non delivery of gas in this route.But they paid no heed to our complaints.

                          So I am requesting to take necessary actions to get gas cylinders to me and other customers of this route.I hope you may give sufficient instructions to the gas agency for not repeating this kind of irresponsible dealings later.

                          yours faithfully,

                          R.Sasikumaranpillai
                          Panampilavil Tharayil
                          Sooranadu south
                          Patharam p.o
                          kollam ,kerala
                          Dear sir,


                          I am a consumer of Bharat Gas under M/s Jai Mata Di Gas Agency, Bharaopar, Bihar Sharif, Nalanda and my Consumer No. is 11052. I had booked for refill on 09/12/2010 but till date on 29/12/2010 I have not received my refill cylinder. They not delivering to right time, it's very very difficult for me and my older parents and i am working also how to maintain? Every month I am facing this bad situation.
                          It is requested to kindly take a necessary action against this agency.


                          with reards.

                          Amber Kumar
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                            pajitp
                            from Delhi, Delhi
                            Feb 14, 2011
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                            Address: Tiruchirappalli, Tamil Nadu

                            The booking for the refilling of the cooking gas cylinder from bharath gas was done at the local destributer on 08/01/2011. The booking number was 1779 and my consumer no. 25729. The refilled cylinder is still not made available, the 14th of february 2011. The local bharath gas destributers address is:
                            D. no.18/3, V.P.Fortuna complex, Mannarpuram, near old RTO office, Trichy-620020, email: [protected]@sify.com., PH:[protected],2420422,2420522.
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                              A
                              ashish keshri
                              from Karnal, Haryana
                              Feb 14, 2011
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                              Address: Jabalpur, Madhya Pradesh

                              Dear Sir,
                              I m consumer of LPG at Pandey Gas Agency ,Adhartal, Jabalpur (M.P.) 482002, My consumer no is 8741. there are lots of problem at this Agency
                              1. Booking date is 28/01/2011 but till date no supplies had been made.
                              2. On taking self delivery no Cylinder is given.
                              3. On taking Delivery from hawker less qty of gas in Cylinder is supplied.

                              It is requested to kindly take immidiate necessary action against the agency. so that the consumer get relief other wise the matter may go to the consumer foram also.

                              Thanking you
                              Yours frustated consumer from M/s Pandey Gas agency
                              Sajendra Kumar
                              Consumer NO 8741
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                                A
                                ajaykharche
                                Feb 14, 2011
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                                Address: Vadodara, Gujarat

                                At any he was not pickup phone.
                                Yes, it is the case. Even emergency numbers are not picked up that are given for complaints of leakage of gas.
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                                  R
                                  Rakesh Swami
                                  Feb 13, 2011
                                  Resolved
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                                  Resolved

                                  Address: Hanumangarh, Rajasthan

                                  New Connection not available
                                  Hi,

                                  I had requested for new gas connection on Oct_2008. He say to me that connection provied under 1'Year. I'am Remaind agian & agian but not response by BHARAT GAS Agency.
                                  Teh : BHADRA (335501)
                                  Dist : Hanumangarh
                                  Apply No. : 4827

                                  So please help.

                                  Regards,
                                  Rakesh Swami
                                  [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Bharat Gas — register was not registered

                                  Gas number 1195 booked thorugh SMS on 2nd Augu Reg status also received by the Cell phone But Anency of Cheyyar Bhart Gas Agency (BABU Agency) did not respose even till date. It has been complained directly and by Phone Also.But they did not deliver the cylinder. Pl. take the action imme
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                                    S
                                    Shivendra nath pandey
                                    from Chandigarh, Chandigarh
                                    Feb 13, 2011
                                    Resolved
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                                    Resolved

                                    Address: Allahabad, Uttar Pradesh

                                    Sir,i have booked my gas cons.no.2757 before 17 days ago but even today i have nat recieved my gas and they are misbehaving for any qary.as per right of information bharat gas should be delivered in 3 days.i want to know your action otherwise i will send this copy to consumer foram and petroleum ministry. thanks to regard upendra pandey ,naini allahabad, [protected] [protected]@gmail.com
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      VIJAYPRAKASH`
                                      from Delhi, Delhi
                                      Feb 13, 2011
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                                      Address: Delhi

                                      I booked for my LPG Cylinder with M/S Manvir Gas Agency,Chand Bagh, DElhi of Bharat Gas on 29/01/11 through telephone number 25517177 and was given number 6261984. A fortnight has elapsed and the LPG Cylinder has not been delivered so far. My complaints at the web sight of the company on 07/02/11 vide reference no.120469 and again on 10/02/11 vide reference no.121055. But neither any response nor the LPG Cylinder has been received so far. The delayed delivery has become an incessant feature with M'S Manvir Gas Agency.

                                      May I expect some tangible solution.
                                      Please provide as much information as possible...
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