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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Nov 1, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 238

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I
ismailsa
Feb 24, 2011
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Address: Thanjavur, Tamil Nadu

Dear Sir,

We are the customer of bharath gas, and thillai gas agency was supplying the gas for kumbakonam,
But they are ask to book the cylinder after 30 days and the new one will be distributed only after 20 days from booking, so there is 50 days for one cylinder replacement. And the agency was now started the shopping center, and the delivery man coming to home are forced us to buy oil or any pulses so that we will deliver the cylinder soon or else it will be take 30 days to deliver and also there is another option, if we buy any things in that shop for 500 then the cylinder will be deliver with in the 3 days form the date of booking. We dont know why this things are happen, kindly please take action.

THANKS & REGARDS
CUSTOMER SUPPORT
A.M.ISMAIL
Aug 13, 2020
Complaint marked as Resolved 

thillai KUMBAKONAM BHARAT GAS — Late delivery

Dear sir/madam,

Ihave booked the cylinder on 17th jun 2008 and the it is not delivered on my home till today(14 jul 2008).They makes the booking after the 20 days of each delivery and they takes the 15 or 20 days to supply it. So it is not possible to use the one cylinder for 2 month or 45 days with a family.
so please take some action.
thank you. a.m.ismail.
My home cons no. 5758
I AM ISMAIL MANY MANY TIME TO COMBLAINTS FOR GAS BOOKING ALSO
DELIVERY TO GAS MORETHEN TWO MONTH.. I[censored] BUY FROM THILLAI SUPERMARKET UR HOMETHINGS WITHEEN ONE WEEK GAS DELIVERY TO UR HOME LIKE BLOCKMAIL....

WE AS A CUSTOMER'S SAYING ENOUGH IS ENOUGH FROM DISTRIBUTORS. PLEASE TAKE IMMEDIATE ACTION AGAINST THIS DISTRIBUTOR. OTHERWISE AGAIN WE GOTO ALL MEDIA TO EXPOSE.

THANKS & REGARDS
CUSTOMER SUPPORT
A.M.ISMAIL
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    R
    rajaishdidwania
    from Rewari, Haryana
    Feb 24, 2011
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    REFILL NOT RECEIVED

    Address: Hisar, Haryana

    Refill at home delivery is not received despite of a period of five months lapsed after booking.

    Customer No.C-1311

    Booking Date : 05.10.2010

    LPG Distributor : Bharat Gas, HLRDC, Dhansu Road, Hisar-125 001 (Haryana)

    Rajaish Didwania
    H.No.253, Bishnoi Colony,
    Hisar...
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    Reeta Vishwakarma
    from Delhi, Delhi
    Feb 24, 2011
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    Address: Jabalpur, Madhya Pradesh

    Sub:- Non delivery of LPG cylinder to Consumer No. 614634
    by JOHAR Gas agency(HPCL), Gorakhpur, Jabalpur MP.

    Sir,
    I have booked to deliver the LPG gas at my residence before 35 days. The booking boy has booked and replied that the delivery will be completed after 15 days. After approching on telephone no.[protected] of M/s Johar Gas agency the booking boy had confirmed that your delivery slip has been issued on dated 11.02.2011 to hawker to deliver the gas on my residence. I have phoned again again till today on dated 24.02.2011 there is not a single response has been given to me to when the LPG will be delivered at my residence.Prior to 3 months the delivery of gas was regular. Nowdays my gas deeler is making very blackmarketting and we people are sufferring very much. Necessary action may please be taken against M/s Johar Gas Agency /Gorakhpur/Jabalpur (M.P.) to provide the LPG timely to to cosumers.

    with regards,
    Smt Reeta Vishwakarma
    H.No.838/3A-1, APR-II Colony
    Mandla Road, Bilhari, Jabalpur (M.P.)
    Aug 13, 2020
    Complaint marked as Resolved 
    I had booked a gas refilling demand no 150485 on 06 aug 2011 but it is not supplied upto 29 aug 2011 by Johar Gas Agency, jabalpur.
    Smt Ranjan Rathore, Bilhari, Jabalpur
    A gas cylinder was booked on 6th Aug 2011, booking No 150485 but it has not been delevered by the Johar Gas Agency yet.
    I had booked a gas cylinder on 24th aug2012, booking no 167887 but it is not delevered by johar gas agency yet.
    when I call them to remind them they say delevery willbe done in 1or 2 days'



    pata nahi ye 1 ya 2 din kab pure honge

    sanjay masand
    my connection no is 615955
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      S
      singh& singh
      from Mumbai, Maharashtra
      Feb 23, 2011
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      Address: Bulandshahar, Uttar Pradesh

      Booking was made on 4/2/2011 but no gas is delivered by Om Gas agency , Bulandshahr to consumers No. 13643&4113 it general practice of this agency .Hence it is requested to issue order to deliver gas to said consumers promptly after booking . there is abnormal delay in delivery of gas with the level of Om Gas agency , Bulandshahr . in this connection effective action is to be taken .
      Thanks
      Devendra
      [protected]
      dt.23/2/2011
      Aug 13, 2020
      Complaint marked as Resolved 
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        S
        sekhar12
        from Aizawl, Mizoram
        Feb 22, 2011
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        Address: Ganjam, Odisha

        Dear sir,
        I Himansu sekhar Rath,son of sandhyarani Rath who is a consumer of Bharat LPG, bearing consumer. No. 20603 of Badal gas agency Berhampur,Odisha.
        Sir think is that since last 5 to 6 month we are not receiving our cylinder on time,they always delayed it for 5 to 10 days & this time it is too much...when they tell us,they will send the gas after 20 days,when we are asking them the reason they are not responding us & misbehaving us...the address of the agency is.....

        BADAL GAS
        HIL PATNA
        BERHAMPUR,GANJAM
        ODISHA

        PH-[protected],,[protected]

        Sir please do the needful as we are suffering a lot & feeling help less...

        With regards

        Himansu sekhar Rath
        ph- [protected]
        Aug 13, 2020
        Complaint marked as Resolved 
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          A
          amarjeetsingh
          from Antu, Uttar Pradesh
          Feb 20, 2011
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          Resolved

          Address: Chandigarh, Chandigarh

          My Bharat gas Consumer no is 22499.My new agency Nirmal gas agency,sector-30-C , Chandigarh is not supplying the cylinders on time .my prevoius agencies in areas i stayed before supplied the gas cylinders within 2 days but this people keep delaying saying it will take 7 days and now it is 12 days.since last 4 days they keep telling me they are sending today,but fooling me.They are doing this every month. i and my family has to suffer because of them as i have only one cylinder and i cannot afford another one presently. My PERSONAL MOBILE NO IS [protected].and i am staying in H no 3032,F Floor,sector 20-D, Chandigarh.
          PLEASE HELP.
          Aug 13, 2020
          Complaint marked as Resolved 
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            S
            sejalparveen
            from Gurgaon, Haryana
            Feb 20, 2011
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            Resolved

            Delay in Delivery

            Address: Mahendragarh, Haryana

            Krishana gas agency the gas cylinder is not supply for the consumer. Because he is supply for more amount paid peoples.i have booked my gas cylender on 7/02/2011,and boking no.is 2BXWEX.till complaind date i did not recieve the cylender,(20/02/2011)
            They are regulerly irresponsible for the customer to give the service on the time that i m complaint to u.
            Regarding to this letter PLZzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz take a necessary...
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            A
            ajitk88
            from Sikar, Rajasthan
            Feb 18, 2011
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            Address: Chitrakoot, Uttar Pradesh

            I am costmer of bharat gas service my consumer no.3150 our agency owner demand us 1850/-Rs.second cylender and 4350/-Rs.for new conection only one cylender and not give us home dilevery.i meet mr. YADVENDRA CHANDEL IN TERYTORY OFFICE NAINY but he is not listen my complain i send a letter by information under RTI he do not give any answer.our agency name M/S RAMESHVAR BHARAT GAS SERVICE CODE SAP130770/[protected]
            Aug 13, 2020
            Complaint marked as Resolved 

            Bharat Gas — not giving home delivery

            i sunil am a coustmer of bharat gas in narnoul haryana my deelers code is 541859 krishna gas agencies my consumer no is 23536 my delar do not deliver my cylinder after 25 days of booking and do not give home delivery while their is a cemanted fine road upto my house and is only 1km from agency
            Dear Sir,
            My cnsumer no.668, with Bharat Gas, Saibaba Bihar Complex, Ghodbunder road, Thane west,
            Maharashtra.We booked gas on 28th November 09, but till date not recieved delievery, inspite of daily assurance from Agency.It is frustrating that after daily assurance
            we are not getting cylinder.Please take required action.
            Regards,
            N.L.Tandon
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              rajasthancomputers
              from Kotputli, Rajasthan
              Feb 16, 2011
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              Address: Nagaur, Rajasthan

              sir sahid surendar singh gas ajensi nagaur. gas booking karne mai kafi presan karte hai .jaise phon nahi uthana ,,jaise gas booking ka jhunta aswation dena aur booking nahi karna .jiyadatar phon kharab hi rahta hai., samaye par supply nahi dete..complent no.bhi nahi dete ,bat karne ka tarika bahut ghatiya hai, castumar ki puri bat to sunte hi nahi hai,aur pho kat dete hai,kai bar rebooking karate hai tab jakar 1 manth mai gas supply nahi hoti, sir merri gas booking karane ki kirpa kare ,maire upbhokta no 755 hai .....
              Aug 13, 2020
              Complaint marked as Resolved 
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                pandy_deepa143
                from Mumbai, Maharashtra
                Feb 16, 2011
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                Address: Mumbai City, Maharashtra

                The vighnaharta gas agency in Bhandup village road is just harassing the consumers. The operator who is handling the phone call is an idot never pick up the phone call. I have 2 cylinder but no use because we never get the cylinder on time. it gets 20 - 25 days to get a cylinder by the time the first cylinder is empty. they even dont take the booking of cylinder before 25 days. reason the first cylinder was deliver to you now. then what is the use of the second cylinder. If we owe an explanation they just cut the phone or keep it aside . This is like they do us a favour by takinf the booking of the gas. I think the owner is too responsible for the same. that is the reason we consumer of HP Gas face a biggest problem of non delivery of cylinders in time. my gas consumer no . 605905.
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear Sir,

                We are the customer of DISTT ghazipur, UP.
                this is very sorry to say that we are getting cylinder after booking of 10-15 days . here your distributor is PURVANCHAL GAS AGENCY. here cylinder is not being available to booked customer but easily available to general murchant shops. please take care the customers ease and do needful at your end.
                They also never pick their phone, given on booking slip.
                Respected sir;

                I am a customer of Indane gas having customer number 9070.My distributor is Raveendra Gas Agncies,Anayadi,Sooranadu and distributor's code is 4544935.I had received gas cylinder on
                [protected] and registered for next dlivery on[protected].But I had not received the cylinder till this date.I enquired about next delivery over phone several times and got an answer that the delivery will be done immediately.But they had not delivered it.I am residing at sooranadu south panchayath near by a village road starting from koyickal chantha.The gas vehicle passed throug this koyickal chantha and issued gas to the customers residing near by the main road.Afterwards I and several neighbour coustomers informed the agency about non delivery of gas in this route.But they paid no heed to our complaints.

                So I am requesting to take necessary actions to get gas cylinders to me and other customers of this route.I hope you may give sufficient instructions to the gas agency for not repeating this kind of irresponsible dealings later.

                yours faithfully,

                R.Sasikumaranpillai
                Panampilavil Tharayil
                Sooranadu south
                Patharam p.o
                kollam ,kerala
                Dear sir,


                I am a consumer of Bharat Gas under M/s Jai Mata Di Gas Agency, Bharaopar, Bihar Sharif, Nalanda and my Consumer No. is 11052. I had booked for refill on 09/12/2010 but till date on 29/12/2010 I have not received my refill cylinder. They not delivering to right time, it's very very difficult for me and my older parents and i am working also how to maintain? Every month I am facing this bad situation.
                It is requested to kindly take a necessary action against this agency.


                with reards.

                Amber Kumar
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                  P
                  pajitp
                  from Delhi, Delhi
                  Feb 14, 2011
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                  Address: Tiruchirappalli, Tamil Nadu

                  The booking for the refilling of the cooking gas cylinder from bharath gas was done at the local destributer on 08/01/2011. The booking number was 1779 and my consumer no. 25729. The refilled cylinder is still not made available, the 14th of february 2011. The local bharath gas destributers address is:
                  D. no.18/3, V.P.Fortuna complex, Mannarpuram, near old RTO office, Trichy-620020, email: [protected]@sify.com., PH:[protected],2420422,2420522.
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                    A
                    ashish keshri
                    from Karnal, Haryana
                    Feb 14, 2011
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                    Address: Jabalpur, Madhya Pradesh

                    Dear Sir,
                    I m consumer of LPG at Pandey Gas Agency ,Adhartal, Jabalpur (M.P.) 482002, My consumer no is 8741. there are lots of problem at this Agency
                    1. Booking date is 28/01/2011 but till date no supplies had been made.
                    2. On taking self delivery no Cylinder is given.
                    3. On taking Delivery from hawker less qty of gas in Cylinder is supplied.

                    It is requested to kindly take immidiate necessary action against the agency. so that the consumer get relief other wise the matter may go to the consumer foram also.

                    Thanking you
                    Yours frustated consumer from M/s Pandey Gas agency
                    Sajendra Kumar
                    Consumer NO 8741
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                      A
                      ajaykharche
                      Feb 14, 2011
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                      Address: Vadodara, Gujarat

                      At any he was not pickup phone.
                      Yes, it is the case. Even emergency numbers are not picked up that are given for complaints of leakage of gas.
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                        R
                        Rakesh Swami
                        Feb 13, 2011
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                        Resolved

                        Address: Hanumangarh, Rajasthan

                        New Connection not available
                        Hi,

                        I had requested for new gas connection on Oct_2008. He say to me that connection provied under 1'Year. I'am Remaind agian & agian but not response by BHARAT GAS Agency.
                        Teh : BHADRA (335501)
                        Dist : Hanumangarh
                        Apply No. : 4827

                        So please help.

                        Regards,
                        Rakesh Swami
                        [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Bharat Gas — register was not registered

                        Gas number 1195 booked thorugh SMS on 2nd Augu Reg status also received by the Cell phone But Anency of Cheyyar Bhart Gas Agency (BABU Agency) did not respose even till date. It has been complained directly and by Phone Also.But they did not deliver the cylinder. Pl. take the action imme
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                          S
                          Shivendra nath pandey
                          from Chandigarh, Chandigarh
                          Feb 13, 2011
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                          Resolved

                          Address: Allahabad, Uttar Pradesh

                          Sir,i have booked my gas cons.no.2757 before 17 days ago but even today i have nat recieved my gas and they are misbehaving for any qary.as per right of information bharat gas should be delivered in 3 days.i want to know your action otherwise i will send this copy to consumer foram and petroleum ministry. thanks to regard upendra pandey ,naini allahabad, [protected] [protected]@gmail.com
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            V
                            VIJAYPRAKASH`
                            from Delhi, Delhi
                            Feb 13, 2011
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                            Address: Delhi

                            I booked for my LPG Cylinder with M/S Manvir Gas Agency,Chand Bagh, DElhi of Bharat Gas on 29/01/11 through telephone number 25517177 and was given number 6261984. A fortnight has elapsed and the LPG Cylinder has not been delivered so far. My complaints at the web sight of the company on 07/02/11 vide reference no.120469 and again on 10/02/11 vide reference no.121055. But neither any response nor the LPG Cylinder has been received so far. The delayed delivery has become an incessant feature with M'S Manvir Gas Agency.

                            May I expect some tangible solution.
                            Please provide as much information as possible...
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                              brajesh singh thakur
                              from Indore, Madhya Pradesh
                              Feb 12, 2011
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                              Address: Bhopal, Madhya Pradesh

                              i had booked refilling of gas from vinit gas agency bhopal before 10 days and i request that i have 2 celender but both are empty but yet today they are not giving any celender my consumer no. 126209 and my cont no. is [protected]
                              sir,


                              i want to complain against the bharat gas service, Pratap Jyoti. i
                              book my cylinder by online gas booking Service on 19/10/2011 my Booking no.13983814 for home
                              delivery but i cannot get the cylinder.
                              sir, please take some action as this has become a problem for us. what about
                              the time limit for home delivery.?


                              Kapil Arya ( consumer no. 50090 in gas agency)
                              B-631, Rajeev Nagar,
                              Begampur, Delhi-110086
                              Mob: [protected]
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                                A
                                Ananda Barman
                                from Kolkata, West Bengal
                                Feb 11, 2011
                                Resolved
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                                Resolved

                                Address: Bardhaman, West Bengal

                                M/s Sharma Gas Agency, authorised Gas distributor of Bharat Gas is performing a worsest and unlawfull activities about distribution of Cilynders, I(Customer code- SGA - 464) have booked a cilynder near about 1 week before on a phone call but he did,nt paid any concentration on that after that i repeatedly booked again at his office, but he is not delivering cilynder after that i sent my friend with the empty cilynder to take a refilled one, but he refused to give a full cilynder saying that "no gas will be supplied from here," now a-days he is not taking any phone calls, we are watching bharat gas's Domestic cilynders is being utilzed by the caterers at occaisional houses easily. but we domestic customers are being deprived by getting that.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  varinder kaur
                                  from Anand, Gujarat
                                  Feb 10, 2011
                                  Resolved
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                                  Resolved

                                  Address: Ludhiana, Punjab

                                  hi

                                  this is Bakhshish singh from ludhiana. n completely fed from attitude of simran
                                  gas service (bharat Gas ludhiana). i booked a cylinder on 24th of jan 2011.
                                  but till date m waiting for ma cylinder. wen i talk to simran gas service ppl they daily use to say u ll get ur cylinder tomorrow, but their tomorrow dint come yet.

                                  pls suggest me wat to do.

                                  ma contact no is [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    rajesh_singh
                                    from Ludhiana, Punjab
                                    Feb 10, 2011
                                    Resolved
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                                    Resolved

                                    Address: West Bengal

                                    I was not able to log in with my card and had forgotten my password as i had not made any transaction for a long time on my bharat petroleum,petro-card, the people in the helpline are not at all helpful towards the customers, they disconnect the calls without informing the customers, my card number is -CA[protected]/CU[protected].Can i recieve any help then mail me at [protected]@gmail.com.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Hi,
                                    I am from Pune. I went one of your Petroleum(Dealer) dated 03/April/2012 9:30PM. There are three Petroleum delivery man present at that time, Among three two delivery man are drunk. when i ask for bill drunk delivery men did misbehave with me. Dealer Name Om Sai Ram Ful Centre, 64/4, Pimple Saudagar, Pune-27, Maharastra.

                                    Could you please do the needful.

                                    Thanks & Regards,
                                    Navnit Jha
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