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Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com
1.8
Updated: Aug 16, 2025
Complaints 6079
Resolved
2101
Unresolved
3978
So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Petroleum [BPCL] reviews & complaints page 24

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J
Josemon PS
from Kochi, Kerala
Mar 10, 2022
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Address: 22/2085.c Parambaloth Building samthom Road Mundemveli , Kochi -682507

Today i changed my gas cylinder in my home, that time i notice the Gas cylinder is leaking. so used to check the cylinder is very old one gas leaking from the tip continuesly. this type o[censored]nresponsible duties may couses to big accident. i need to change this cylinder from my home ASAP and alternative a newcylinder
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    V
    vijayakumar.om
    Mar 10, 2022
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    Complaint against bharat gas agency reg

    Address: gummidipoondi, tiruvallur district, tamilnadu 601201

    I have received my LPG cylinder from Leema Bharat Gas Agency (Distributor Code:165510) Gummidipoondi Phone No.[protected]. Tiruvallur District, Tamilnadu. My consumer no. 21865774

    In the Bill the amount of cylinder shows Rs.915.00. But Gas Agency delivery boy asked to pay Rs.1000/- which is more than Rs.85. When we refused he didnot deliver the cylinder to us. And also he started to move from that place. As i need cylinder...
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    H
    HarshareddyMN
    from Hyderabad, Andhra Pradesh
    Mar 9, 2022
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    Cyberabad filling station survey 41, HYD is cheating customers by not filling enough petrol into the vehicles. I recently paid 1082 for 10 litres and they did not even fill for 1 litre. When asked they started arguing that my car has a faulty sensor. Then they filled another 5 litres which is also incomplete and my car showed no meter reading. Then after a lot of argument from their side, they agreed to fill another 10 litres which showed correct meter reading that should have showed the first time. I was cheated for 15 litres which amounts for Rupees 1600
    +3 photos
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      A
      abhilash kesharwani
      Mar 8, 2022
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      Address: KESHARWANI MEDICAL STORE, SABJI MANDI RAJAPUR

      Cylinder ek din lagaya hua hai aur gas nikalna band ho gaya jabki cylinder ka wajan full hai
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        S
        Sateesh Maheshwaram
        Mar 8, 2022
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        CCAvenue Payment was successful however KRK Distributer says no payment received, despite of showing payment proof (UPI ID) and bank statement distributor rejected to delivery of GAS Cylinder
        Booking id: 82547
        Customer no: 74895398
        Distributor Name: KRK POWER BHARATGAS AGENCY
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
        Mar 08, 2022
        Updated by Sateesh Maheshwaram         Received following update without any resolution after complaining on Bharatgas complaints (https://www.bharatpetroleum.in/enquiry-gas.aspx), customer care number is always busy,

        Subject : Your ComplaintNo. 04215179 dated[protected]:03:51

        Best wishes from BPCL Customer Service. We are pleased to inform you that your above grievance has been resolved as under:
        Complaint Type : Amazon/ Payment successful but cash collected
        Description : Complaint
        Troubleshooting : null
        If your grievance is not resolved to your satisfaction or you need further information / clarification in this regard, please contact us on our toll free number by mentioning the complaint number. We respect your continued association with Bharat Petroleum and assure you of our best cooperation.
        Kindly click here for your valuable suggestion. https://bharatpetroleum.force.com/survey/survey/runtimeApp.app?invitationId=0KiC50000005A1A&surveyName=customer_satisfaction_feedback&UUID=b31ff7e0-5cdf-4b9b-a5bb-a436baa23759
        You can visit our web site https://www.bharatpetroleum.com/feedback-complaint.aspx to contact us in future.
        Thank you for contacting BPCL Customer Care.

        Regards,
        BPCL Customer Care
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          S
          Sabarigirisan Kunjappan
          Mar 8, 2022
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          Address: ராகவேந்திரா பம்ப்.50392- 11வதுவார்டு.மைசூர்ரோடு.கே.ஆர்.நகர்.கர்நாடகா

          பாத்ரூம்செல்ல ட்ரக் டிரைவர்களுக்கு பூட்டிவைக்கப்பட்ட பாத்ரூம் சாவி தருவதில்லை.கேட்டால் பாத்ரூம்கார் பயனாளிகளுக்கு மட்டுமாம்.ஊழியர்கள்தரகுறைவா�...⇄ பேசுகிறார்கள்.இப்படிஒரு தரம் கெட்ட பாரத்பம்பை இங்குதான்பார்க்கிறேன்.
          +1 photos
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            V
            Venkatesha 1234
            from Chikkaballapur, Karnataka
            Mar 7, 2022
            Resolved
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            Resolved

            Address: Chikkabalapur Chinthamani chilakalanerpu
            Website: Plz repound my money

            Plz repound my money
            +1 photos
            Mar 8, 2022
            Complaint marked as Resolved 
            Resolved my problem tq so much sir
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            Mar 07, 2022
            Updated by Venkatesha 1234             Plzz enquir my money plz slove my my money repound my money
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              K
              kamal2mitra
              from Kolkata, West Bengal
              Mar 7, 2022
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              Address: Haldia, West Bengal, India

              Request ID: 81867167
              I have applied for new gas connection. When i going to check my status or to check anything like payment status etc OTP is not generating. I want to make my payment through online mode only as local distributor is asking for more money than displayed in the website. I paid the fees already, it has been deducted from my account but the status shows nothing neither I have received any confirmation from Bharat Gas. Lots of people is facing the same issue of otp limit exceeded popup and payment failure.
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                M
                Mr. Mercy
                Mar 7, 2022
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                Address: Aurangabad Baba petrol pump

                Bajaj Capital company Fake coupon Activity.
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  N
                  Neha Maurya 24
                  from Delhi, Delhi
                  Mar 6, 2022
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                  Address: Najafgarh Delhi
                  Website: my.ebharatgas.com/bharatgas/QuickBook/BookAndPay?source=MB

                  This is in reference to the latest booking that I done on bharat gas in which the payment has been deducted from my account however not reflected in their system.

                  Please note that I tried reaching out to them first but their number are not working, too long hold & their online portal is not submitting the complaint.

                  Attached all the docs
                  +3 photos
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                    B
                    BEST MONEY GOLD
                    Mar 6, 2022
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                    Address: 625016

                    When i went for filling air there is no N2 air the ask me to come after 1.5hours
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      N
                      Nasarat Manure
                      Mar 6, 2022
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                      Address: Coco bp midc taloja bel naka

                      पेट्रोल मशीन मे चिप लगाया जा रहा है रात 2 बजे कृपया उसे रोके
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        T
                        Tamanna Aktar
                        Mar 5, 2022
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                        Address: Dinhata, cooch behar, West Bengal

                        Gas distributor details

                        ALAM BHARATGAS GRAMIN VITRAK
                        VILL & PO - SHUKARURKUTHI.
                        PS-DINHATA
                        BLOCK-DINHATA II.
                        DIST-COOCH BEHAR
                        WEST BENGAL
                        PIN-736168
                        Illegally money collected from customer.PMYJ scheme is totally free of cost .but They are collected around 3 thousand
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          R
                          Raj Gharu
                          Mar 4, 2022
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                          Address: Bk no 1719 opposite Sai Baba Mandir ulhasnagar 421005

                          We Book the cylinder on 28feb.
                          Cylinder is not delivered.
                          However we received message stating that cylinder is delivered.
                          Payment is already made by online.

                          Regards,
                          Meena Gharu
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                            U
                            umeshranab
                            Mar 4, 2022
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                            I am using a bharath gas LPG cylinder. Its validity date shown on Cylinder is A22 i. e March 2022. 2 days before i just changed the new cylinder. Can it change or not? Or any problem its continuing?
                            +1 photos
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                              9
                              9849030891
                              from Hyderabad, Telangana
                              Mar 3, 2022
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                              Address: Jubilee Hills filling station

                              Attendant was very harsh and was saying no digital payment solution is available. I paid 1700 through Paytm but was denied the same. It was very trouble some
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                U
                                ur_rajesh04
                                from Shillong, Meghalaya
                                Mar 3, 2022
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                                Address: BHAGYA NARAYANI FUEL SERVICES Danapur main road Birla colony patna 800011

                                Staff not available always for Air filling in tyres. People to wait for long time or even doing own than waiting
                                +1 photos
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                                  B
                                  Bhat Latif
                                  Mar 2, 2022
                                  Resolved
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                                  Resolved

                                  I have opted out of subsidy by mistake through online when I was trying to join DBTL. Click the wrong option by mistake, but now I want to give subsidy. Plz look into the matter and resolve my issue.
                                  Name:Mohd Latif Bhat
                                  Consumer No:10763
                                  Distributor:SALAM GAS AGENCY, ACHABAL, ANANTNAG JK
                                  Mar 2, 2022
                                  Complaint marked as Resolved 
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    V
                                    virenkumar01
                                    from Sambalpur, Odisha
                                    Mar 2, 2022
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                                    Address: SAMBHALPUR

                                    I have done transaction of 1.1 lakhs in FA - FA[protected] but till date it has not reflected in my CMS balance. There is no response from BPCL Backend team.
                                    transaction details[protected] DATED 03.02.2022

                                    I am unable to pay 1.1 lakhs to dealer and dealer is asking money .

                                    Money has been transacted to BPCL but it is not showing in CMS balance neither they are refunding that amount.
                                    Please help..
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    I have done transaction of 1.1 lakhs in FA - FA[protected] but till date it has not reflected in my CMS balance. There is no response from BPCL Backend team.
                                    transaction details[protected].

                                    I am unable to pay 1, 1 lakhs to dealer and dealer is asking money .

                                    Money has been transacted to BPCL but it is not showing in CMS balance neither they are refunding that amount.
                                    Please help..
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                                      K
                                      [email protected]
                                      from Chandīgarh, Chandigarh
                                      Mar 1, 2022
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                                      Address: 8825092275

                                      For the last almost 2 months "Tyre Air Pump facility" is non - functional at the Bharat Petrol Pump situated at Batapora Road, Opposite Akhter Mohi ud Din Govt Degree College for Women, adjacent to Habak Crossing, Hazratbal, Srinagar-190006.
                                      The owner has been time and again asked to make the said facility functional but there is no response to our complaints.
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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