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Bharat Petroleum [BPCL] Complaints & Reviews

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1.8
Updated: Nov 1, 2025
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3980
So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Petroleum [BPCL] reviews & complaints page 24

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I
Ishanali4764
from jhansi, Uttar Pradesh
Mar 13, 2022
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I have booked a refill of Bharat gas cylinder on 2 nd March 2022 by online, my booking id is 96318 (online paid). But cylinder has not been delivered. Distributor is RAj GAS SERVICE, shop no. 1 modi tower jeeevanshah jhansi.
My consumer I'd is 49533099. I have personally visited to the center but each time they make excuses. Please resolve the matter as soon as possible. Screenshot has been attached.
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    U
    Umesh 2711
    from Pune Metropolitan Area, Maharashtra
    Mar 12, 2022
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    Service charge

    I am registered with Natraj Gas agency in KOTHRUD PUNE . I had a gas leakage issue and after filing the complaint, mechanic visited my home and found that regulator was faulty. He replaced the regulator and changed the gas tube also. He charged rs 100 as a service charge . Are these services are chargeable ?...
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    S
    Sure1989
    Mar 11, 2022
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    I have book cylender on 27/03/2022.the distributer staff not deliver my cylender but I have receve delivery msg on
    04/03/2022.they delever my cylender another person
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      N
      Nasrin S
      Mar 11, 2022
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      Address: Near odiansalai police station in pondicherry

      I visited the BPCL outlet near the odiansalai police station in Pondicherry. I asked the dispenser person to fill for 250 rs. He made some small talk while I looked at the meter and said he has filled for 100 rs. And asked if I had asked for 250 rs and then started to fill more but I stopped him and paid him the 100 rs and left. I checked the fuel meter and it had not risen which means he had fooled me. I went back and he said it was some problem with the machine and I asked him to change the machine. He refilled for 100 rs. But I am sure he is doing this to other people and swindling them of their money. I am making a complaint with the local weights and measures and the DC office as well.
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        J
        Josemon PS
        from Kochi, Kerala
        Mar 10, 2022
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        Address: 22/2085.c Parambaloth Building samthom Road Mundemveli , Kochi -682507

        Today i changed my gas cylinder in my home, that time i notice the Gas cylinder is leaking. so used to check the cylinder is very old one gas leaking from the tip continuesly. this type o[censored]nresponsible duties may couses to big accident. i need to change this cylinder from my home ASAP and alternative a newcylinder
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          V
          vijayakumar.om
          Mar 10, 2022
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          Complaint against bharat gas agency reg

          Address: gummidipoondi, tiruvallur district, tamilnadu 601201

          I have received my LPG cylinder from Leema Bharat Gas Agency (Distributor Code:165510) Gummidipoondi Phone No.[protected]. Tiruvallur District, Tamilnadu. My consumer no. 21865774

          In the Bill the amount of cylinder shows Rs.915.00. But Gas Agency delivery boy asked to pay Rs.1000/- which is more than Rs.85. When we refused he didnot deliver the cylinder to us. And also he started to move from that place. As i need cylinder...
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          H
          HarshareddyMN
          from Hyderabad, Andhra Pradesh
          Mar 9, 2022
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          Cyberabad filling station survey 41, HYD is cheating customers by not filling enough petrol into the vehicles. I recently paid 1082 for 10 litres and they did not even fill for 1 litre. When asked they started arguing that my car has a faulty sensor. Then they filled another 5 litres which is also incomplete and my car showed no meter reading. Then after a lot of argument from their side, they agreed to fill another 10 litres which showed correct meter reading that should have showed the first time. I was cheated for 15 litres which amounts for Rupees 1600
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            A
            abhilash kesharwani
            Mar 8, 2022
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            Address: KESHARWANI MEDICAL STORE, SABJI MANDI RAJAPUR

            Cylinder ek din lagaya hua hai aur gas nikalna band ho gaya jabki cylinder ka wajan full hai
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              S
              Sateesh Maheshwaram
              Mar 8, 2022
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              CCAvenue Payment was successful however KRK Distributer says no payment received, despite of showing payment proof (UPI ID) and bank statement distributor rejected to delivery of GAS Cylinder
              Booking id: 82547
              Customer no: 74895398
              Distributor Name: KRK POWER BHARATGAS AGENCY
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              Mar 08, 2022
              Updated by Sateesh Maheshwaram               Received following update without any resolution after complaining on Bharatgas complaints (https://www.bharatpetroleum.in/enquiry-gas.aspx), customer care number is always busy,

              Subject : Your ComplaintNo. 04215179 dated[protected]:03:51

              Best wishes from BPCL Customer Service. We are pleased to inform you that your above grievance has been resolved as under:
              Complaint Type : Amazon/ Payment successful but cash collected
              Description : Complaint
              Troubleshooting : null
              If your grievance is not resolved to your satisfaction or you need further information / clarification in this regard, please contact us on our toll free number by mentioning the complaint number. We respect your continued association with Bharat Petroleum and assure you of our best cooperation.
              Kindly click here for your valuable suggestion. https://bharatpetroleum.force.com/survey/survey/runtimeApp.app?invitationId=0KiC50000005A1A&surveyName=customer_satisfaction_feedback&UUID=b31ff7e0-5cdf-4b9b-a5bb-a436baa23759
              You can visit our web site https://www.bharatpetroleum.com/feedback-complaint.aspx to contact us in future.
              Thank you for contacting BPCL Customer Care.

              Regards,
              BPCL Customer Care
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                S
                Sabarigirisan Kunjappan
                Mar 8, 2022
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                Address: ராகவேந்திரா பம்ப்.50392- 11வதுவார்டு.மைசூர்ரோடு.கே.ஆர்.நகர்.கர்நாடகா

                பாத்ரூம்செல்ல ட்ரக் டிரைவர்களுக்கு பூட்டிவைக்கப்பட்ட பாத்ரூம் சாவி தருவதில்லை.கேட்டால் பாத்ரூம்கார் பயனாளிகளுக்கு மட்டுமாம்.ஊழியர்கள்தரகுறைவா�...⇄ பேசுகிறார்கள்.இப்படிஒரு தரம் கெட்ட பாரத்பம்பை இங்குதான்பார்க்கிறேன்.
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  V
                  Venkatesha 1234
                  from Chikkaballapur, Karnataka
                  Mar 7, 2022
                  Resolved
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                  Resolved

                  Address: Chikkabalapur Chinthamani chilakalanerpu
                  Website: Plz repound my money

                  Plz repound my money
                  Mar 8, 2022
                  Complaint marked as Resolved 
                  Resolved my problem tq so much sir
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                  Mar 07, 2022
                  Updated by Venkatesha 1234                   Plzz enquir my money plz slove my my money repound my money
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                    K
                    kamal2mitra
                    from Kolkata, West Bengal
                    Mar 7, 2022
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                    Address: Haldia, West Bengal, India

                    Request ID: 81867167
                    I have applied for new gas connection. When i going to check my status or to check anything like payment status etc OTP is not generating. I want to make my payment through online mode only as local distributor is asking for more money than displayed in the website. I paid the fees already, it has been deducted from my account but the status shows nothing neither I have received any confirmation from Bharat Gas. Lots of people is facing the same issue of otp limit exceeded popup and payment failure.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      M
                      Mr. Mercy
                      Mar 7, 2022
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                      Address: Aurangabad Baba petrol pump

                      Bajaj Capital company Fake coupon Activity.
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        N
                        Neha Maurya 24
                        from Delhi, Delhi
                        Mar 6, 2022
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                        Address: Najafgarh Delhi
                        Website: my.ebharatgas.com/bharatgas/QuickBook/BookAndPay?source=MB

                        This is in reference to the latest booking that I done on bharat gas in which the payment has been deducted from my account however not reflected in their system.

                        Please note that I tried reaching out to them first but their number are not working, too long hold & their online portal is not submitting the complaint.

                        Attached all the docs
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          B
                          BEST MONEY GOLD
                          Mar 6, 2022
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                          Address: 625016

                          When i went for filling air there is no N2 air the ask me to come after 1.5hours
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            N
                            Nasarat Manure
                            Mar 6, 2022
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                            Address: Coco bp midc taloja bel naka

                            पेट्रोल मशीन मे चिप लगाया जा रहा है रात 2 बजे कृपया उसे रोके
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              T
                              Tamanna Aktar
                              Mar 5, 2022
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                              Address: Dinhata, cooch behar, West Bengal

                              Gas distributor details

                              ALAM BHARATGAS GRAMIN VITRAK
                              VILL & PO - SHUKARURKUTHI.
                              PS-DINHATA
                              BLOCK-DINHATA II.
                              DIST-COOCH BEHAR
                              WEST BENGAL
                              PIN-736168
                              Illegally money collected from customer.PMYJ scheme is totally free of cost .but They are collected around 3 thousand
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                R
                                Raj Gharu
                                Mar 4, 2022
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                                Address: Bk no 1719 opposite Sai Baba Mandir ulhasnagar 421005

                                We Book the cylinder on 28feb.
                                Cylinder is not delivered.
                                However we received message stating that cylinder is delivered.
                                Payment is already made by online.

                                Regards,
                                Meena Gharu
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  U
                                  umeshranab
                                  Mar 4, 2022
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                                  I am using a bharath gas LPG cylinder. Its validity date shown on Cylinder is A22 i. e March 2022. 2 days before i just changed the new cylinder. Can it change or not? Or any problem its continuing?
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    9
                                    9849030891
                                    from Hyderabad, Telangana
                                    Mar 3, 2022
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                                    Address: Jubilee Hills filling station

                                    Attendant was very harsh and was saying no digital payment solution is available. I paid 1700 through Paytm but was denied the same. It was very trouble some
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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