Bharat Petroleum [BPCL] Complaints & Reviews

Bharat Gas — Cylinder not delivering since last month.

HI Concerns,

I was booked cylinder for last month, but they not yet delivered and saying that next week next week... like that.. I dont know to whom I have to complaint regarding to take seriouly action.
Please help on this.

sir most respectfully I beg to say that your distributer Sri bala ji gas service not send home dilevry any time and not booked by phone he say that he have not dilevery man at time my con. no. is 00786
please note my complen
Thanked
Dated ... 14/12/2009 your consumer
Anjum Begum w/o
Nafis Khan
Gandhinagar Gursahaiganj
Kannauj U P
Consumer no. 00786
Mobile No. [protected]

Bharat Gas Lpg Cylinder — Delay in supply of LPG cylinder Cno.10672

[protected]
Subject: Delay in delivery of LPG cylinder C.No.10672
Sir
I wanted to drawn your attention of my booking of refile cylinder with Rahul Agency,, Jangpura Extension, New Delhi-110014 on 6th March, 2010.But till today the cylinder remain undelivered. I contacted on 13th March to Rahul Agency about delivery. They inform that Slip for delivery given to delivery man. The same will be delivered today. But not delivered. I contacted today 10 .00 A.M. They told it will be delivered but not delivered. However on the day of booking I was told it will be delivered within 5 days. Will you kindly let me know how many days it will take? Whether cylinder will be delivered or not ?

B B Singh
15-D,Pocket-A,Sidhartha Extension, New Delhi-110014
[protected], 26342864

Bharat Gas — NOT REFILLING AFTER 25 DAYS

I had booked for the refiling of lpg on date 28/09/2010 but yet today on date 22/10/2010.There is not any response and nobody talk to us from.
M/S--KASHMIR GAS AGENCY
MALWA ROAD
KILLIANWALI
MY CONSUMER NUMBER IS 2754
MY CELL NUMBER IS [protected]

Bharat Gas — no refiling after 25 days

I had booked for the refiling of lpg on date 28/09/2010 but yet today on date 22/10/2010.There is not any response and nobody talk to us from distrubutor m/s--kashmir gas agency.
killianwali
mu consumer number 2754
my cell number is [protected]

Bharat Gas — NOT BOOK GAS AFTER 25 DAYS

Dear Sir, I am Customer of Bharat Gas Ltd & Distribuitor is Bhupindra Gas Sirsa. I Want to Book My gas Cylinder After Delivery of 25 Days on 18/10/2010 but they Reject My Booking and tell me We Book Your Cylinder after 30 Days of Deivery.But Rule is Booking is 21 Days of Gas Cylinder Delivery. Then I book My Cylinder Dated[protected]. My Booking No. is 35217 and tell me We Deliver Gas Cylinder after 4-5 Days. But My Gas Cylinder is Finish. We Have Required Gas Cylinder For Cooking. Please See the Issue Seriously. Why They Book Gas Cylinder After 30 Days of Delivery And Not Deliver the Gas Cylinder With in 24 Hours. My Detail is Given Below

Bharat Gas Customer No. is 40011
Sirsa-125055
Haryana

Thanks & Regards

Bharat Gas — LPG cylinder

We had booked for replacement of our empty gas cylinder with Chitra Gas Agency on the 3 rd of jan 2011.Till date we have not received our cylinder though at the time of booking they promised to send it to us within a week.

Bharat Gas — Bad supply of LPG cylinder

Dear Sir,

This is inform to you that I have a domestic LPG connection with Bharat Gas dealer named "Shayama" in Bandel. My consumer ID is 8716 with name Madhusudan Mukherjee. They are not supply LPG cylinder to their customer properly. They are not receive customer call and if any time received they misbehave with them. They supply LPG cylinder after 50 days from customer booking. But other Bharat Gas Dealer supply this within 20 days from booking. They sell domestic cylinder to catering, hotel etc for the purpose of business and domestic customer suffer for this.

I beg to requesting you please take necessary action to this gas dealer for better service to us.

Thank & regards,

Kuntal Mukherjee
Mob. [protected].

Bharat Gas Services — non-time delivery of lpg

Dear sir / madam,

It’s to inform you that we don’t get the delivery of domestic fuel on time. We always get the fuel after filing our discrepancies over complain cell available.
We think that delays due to black marketing & corruption
Our details our as follows:
Mrs Sushilla devi
Booking no: 012420
Booking date:[protected]
Address: 5/159, avas vikas colony, near ICICI bank, agra road, hathras(204101)uttar-pradesh

Please do needful, avoiding all the further complications with immediate Reverts & actions

Thanks & Regards
Mrs. Sushilla Devi Agrawal

Same problem all the customers in sri raksha gas Agency(BHARATH GAS) Hebbagodi, bangalore, 560100.pls take the action this issue.

Truly correct

I am a consumer with Bharat Gas (Rashmi Agency, Krishnarajapuram, Bangalore).
I had booked a gas on 22nd Jan (by phone) and I was promised delivery within 10 days.
Last Monday (28th Jan) I went again to check up whether the booking was made.
Apparently it was not and the lady at the counter promised me a delivery within two days.
As it did not arrive by Wednessday (30th) I called up again, at which time they promised me a delivery on the same day (Wednessday). Offcourse there was no delivery on Wednessday.
I called up today (Thursday) again and they have once again promised me the delivery today (it hasn't yet come).
I tried calling at the manager's number which they gave me.
When I call at this number, it continuously rings, but no one picks up.

Does not Bharat Gas have any quality control checks on their agencies ?

Hi,

This is Rahul from Kharadi, Pune. I have booked the GAS on 31st Aug' 2008 and still waiting for the delivery till date. I tried to call agency every day more than 100 times and fortunately i was successful in making the call twice only. Becasue every time when I call to the number given by GAS Agency was either busy or out of service.

First time a lady told me that cylinder would be delivered in four days. Again when i called up after 5 days she told it would take 2 more days. And today after 9 days I'm still waiting to get the GAS delivery at home.

It is happening with me again and again. Requsting you to do let me know if some one has any idea, how should i can file a case against BK ENTERPRISE AND BHARAT GAS as well for harrassing their customers.
Thanks ! RAHUL

Hi,
This is Hari Kishore C/O Dr. Tribhuwan Narayan singh Gaur R/O 230/1A Jhokhan Bagh Jhansi 284001.I booked a cylinder on 27.07.08 (34) and is still waiting for delivery and this is happening since last 3-4 months i.e. no delivery of any booked cylinder. My supplier is M/S Raj Gas Service Jhansi (custumer No. RG 9036). Code No. 517849. and serial number & date[protected] Dated 20.06.97.
kindly do the needful at your earliest.
Thanks, Dr. Tribhuwan Narayan.

I am a customer with Bharat Gas (Mahalakshmi Enterprises, Bangalore).This time I have booked through automatic system since I couln't reach them by phone.I booked it on 2nd october and my booking number was 7.till today I haven't received the cylinder.All three telephone numbers of the agency are not reachable, continously we get only engaged tones.
This is not the first time the delivery being delayed, but every time we face the same problems.
I request a speedy solution.

Since 2005 I have been facing the problem in deleyed delivery of Gas cylinder with Bharat Gas. I have been staying at Durgapur in West Bengal. This time I have booked the cylinder on 01.07.2009. Till now I am yet to receive the gas cylinder. My previous one is already consumed. What should I do Now?
My - address - AD-6, Rabindra Pally, Shyampur, Durgapur - 713201, West Bengal

The Dealers Name is
M.P. GAS SERVICES(Code-401701)
VILL - KHAIRASOLE, NEAR CHANDI MANDIR,
DEGAULE AVENUE,
DURGAPUR - 713212
BURDWAN
WEST BENGAL

Sir
My gas connection in the name of suresh redkar, and consumer no.is B-531R/O house no 707/7c faridabad Haryana.I went to the agency which is in sec 9 faridabad for my gas cylender but their is not satisfactory response of the distibuter.I book my gas cylender 14th days before, but sorry to say that every time they tell me that the bharat gas compny has not sent the supply of cylenders.Every time they promise me that they send cyleder tomorow, but they have not deliver cylender to me till 28th nov.2009.They are saying that their is shortage.So i reqest you that pl.check the stock of this agency and also guide me that what i have to do.

My name is Fehmida
Consumer No. 317445
I placed a LPG cylinder refill order on 18-Dec-2009,
Reference No= 451570,
but the cylinder is not yet delivered.
help............................

Same issue i facing at Medavakkam Bharath Petroleum Petrol Bulk (Near Kumaran theater),

i also agree

my new gas connection is passed on 29.3.11. today i am going to my nearest gas agency in cheruvathur.
but agent donot deliver my cylender.agent asked buy a gas satu or poduse my gas satu.i returned back to my home with out my cylendr.

Dear Sir,
I am Shyamveer From NOIDA and wer facing a problume that is our gas are refield fromMANGLAN GAS AGENCY NOIDA AND THE CONTACT NO. IS [protected],3256350,3228492.but they said that we cann't book our mt before 30 days they said that there are diffrent services for villagers and for towns, is that right, sir please trobulshooot my problume, its not right, And my consumer no. is M-3812.

THANKS & REGARDS
SHYAMVEER
[protected]

i have booked the gas 20 days back, but till date i did not received the cylinder (refill), still they (local agency) are telling it will reach you morning evening ..., but when i talk with Head office, they are telling about backlog ...& unable to tell any date of delivery.

Requirment new agency

Dear sir,

My self Er. kailash rajpurohit
Vill valera Tehsil sayla
Dist jalore Rajasthan 343022
In sayla tehsil more consume of LPG gas day by day
but not provided because there are no agency in sayla.
only one agency in district. this agency is very far from sayla tehsil.

Kindly accept (my and public of sayla tehsil) request
create a new agency in sayla
please remove our problem
your fathfully
kailash

dear sir my name is sunil kanojiya and i am customer of bharatgas lioving in gujarat(saushtra) here the consumers r finding very difficulty when the gas is over, for 1 cylinder here here we have to wait fo 7 to 10 days then tell me how can we cook our food. most of the cylinders here r black marketing by ur bharat gas peoples ie why we r facing these thypes of problems
adress of the agency
80 feet road
dist junagadh
state veraval 362265
(saushtra) (somnath)
ph[protected]

From:
S.Balaji Rao
Express Newspapers Ltd.,
Chennai.

To
The Chairperson
The Managing Director
M/s.Bharat Gas
Chennai.


Respected Sir,

My Consumer No.:303
My Booking Date: 24-August-2008

My Gas Agency: Fuels India, Gopalapuram, Chennai 86
Ph:28117496 / 28112248

Till date I not received my refill booking. Please arrange the my gas refill booking.

S.Balaji. Rao

The service given by Chitra agency is very inappropriate. I have call them more than 5 times because my gas pipelet was dismentaled n gas was leaking. This happened 1 month back too and when I called them whole day noone came for service. I had to take help of neighbours to fix my problem. Today agai same problem happened because we deal with temporary thing. What type of service are you people giving, in this case we will change To some good company which will attend us at the earliest. They dont know what is emergency suitation and no proper staffs to repley smoothly.

Dear Sir,
I am Bharat Bhushan from Sirhind (Punjab) and m facing a problem with one of your Gas Agency. Our gas is refield from PUNJAB AGRO FOODGRAINS CORP. LTD.(GAS AGENCY) PHONE #[protected]. The agency dont book the cylinder before 21 days and even after they book the cylinder, they dont deliver it before 10 days after the booking. Please look into this matter and help us. We are a big family and we need cylinder after every 22-25 days, but we dont get it. Please look into this matter. My consumer number is PA - 1128.
Thank you.

Regards
Bharat Bhushan
[protected]

Bharat Gas — undue delay in delivery

Sir, I booked for gas today, after 25 days of gas booking previously, but the local dealer says that it will be delivered one week after. Already they are restricting to book after 25 days, now they are purposefully making delay for another one more week, but the gas is sold in block market, where traders are ready to pay bribe to the agency fellows. It is horrible. How India will get developed from people like this?

I am a resident of kalkaji, dealing with one of the gas dealers u have appointed "Ken Gas Agency", located in govind puri(kalkaji). I am very disappointed.
I with my empty cylinder called the people in the gas agency but they denied to book the gas before 21 days of delivery. After waiting nearly a week after 21 days I booked my gas but the gas didnt get delivered because of the shortage in supply (this is what they said to me)...so still waiting I am writing this complain to check that whether the authorities are concern about the consumers or not...also the staff of the agency talks laud and harsh...or I should say offensive...and do not bother about the consumers at all. I have two cylinders and both went empty. now I have no gas to even cook my food...
This is my request to the concern authorities that the people should be made more accountable and more concern to the consumers need..also the rule of booking after 21 days of delivery should be needed to look into...I hope I made myself clear...Please do the needful
puneet khandelwal

Bharat Gas — Delivery let,Extra Transport Charges,21 day booking,

Dear sir,
I, Manisha waghamre consumer of Bharat LPG bearing cons. No. 21620 of Ratan Enterpries gas agency 26, Rathani Pune Sir THere Are So Many Diffrence With Customer. I Had Book My LPG At 24/12/2008 booking no 504 But Not delive till 30/12/2008
They Said Days Today coming your gas But till not delivery So I Want To Know That Is The Rule only for Customer Sir Please Solve My Problume

Dear Sir,
I am Mangli Devi From Jaitpur and wer facing a problume that is our gas are refield from Bharat GAS AGENCY MITHAPUR AND THE CONTACT NO. IS[protected].but they said that we cann't book our mt before 30 days they said that there are diffrent services for villagers and for towns, is that right, sir please trobulshooot my problume, its not right, And my consumer no. is AA-7486

THANKS & REGARDS
MANGLI DEVI
[protected]

BARHATE GAS SERVICES, (CODE NO.251740), Address:1, B/2, VIRAJ APPT., SAVATA NAGAR, CIDCO, NASHIK (MAHARASHTRA)

complaint: taking additional delivery charges along with printed bill of LP gas cylinder while on every delivery.

please write to above mention gas dealer about the additional charges and advice to give instruction to the all deliver boys.

NO EMAIL ID & internet connection having with above mention gas dealer.

HI,

I was transfered from pune to chennai.I asked my connection to transfer from pune to chennai.The pune distributor accepted my request and had given the transfer docs to me.In chennai, i was contacted the below gas agency for the connection.
641859, sri munusamy gas agency, no:34, saguram complex, 100feet bypass road, vijaya nagar, chennai-42.
I had been asking them for the connection here since from july 2008.Finally they have accepted and given the voucher in february 1st week 2009.They told me that they will delivery the cylinder next day.They took money for the cylinder and also taken extra money from me.Still today i didn't receive the cylinder.daily they are telling that they will delivery on that day.even they have taken money for the cylinder delivery and also some extra money.

I had observed there, people are taking cylinders by paying extra money.Nobody is taking any action.many people are suffering by that agency employee daily.I know the names of the employee also.

I don't know the address of head office here.Can anybody halp me?

i have booked the gas 20 days back, but till date i did not received the cylinder (refill), still they (local agency) are telling it will reach you morning evening ..., but when i talk with Head office, they are telling about backlog ...& unable to tell any date of delivery.

sir,
My name is krishan Gopal.My consumer no. is 2324 and sv. no. is[protected].I lives in Badarpur in New Delhi.I haven't taken any cylinder since 2 months.Vender sells my cylinder in black.When I complain for this, they donot take any action.Also they are not booking my card.Please take any action for this.
Address :- B-18 gali no.- 4, Mohanbaba nagar Badarpur New Delhi - 110044
Phone no :- [protected], 29891052

sir,
My name is Ramesh chandra Sastri.My consumer no. is 2325 and sv. no. is[protected].I lives in Badarpur in New Delhi.I haven't taken any cylinder since 3 months.Vender sells my cylinder in black.When I complain for this, they donot take any action.Also they are not booking my card.Please take any action for this.
Address :- B-18 gali no.- 4, Mohanbaba nagar Badarpur New Delhi - 110044
Phone no :- [protected]

service is very very bad...

Dear sir,
I inform you that my noumber - 4161 at branch badarpur mithapur oorja agence
I was booking as on dt. 24.04.09 . but i have not meet salendr .till date .
so i request to you that kindly shoutout the problems.
subhash jha.

DEAR
SIR/MADAM
WE HAVE BOOKED THE GAS 30DAYS BEFORE.BUT TILL THIS TIME WE HAVE NOT RECIEVED THE CYCLINDER TILL THIS DATE.AND THE BOOKING NUMBER IS 90696.AND OUR CONSUMER NUMBER 12650.AND FOR BOOKING THEY WONT RECIEVE ANY CALLS THE WHOLE DAY.AND THEY SHIFTED THEIR OFFICE ALSO .SO WE FACEING MANY PROBLEM .SO PLEASE TRY TO SOLVE THIS PROBLEM AT THE EARLIEST.TELEPHONE NUMBER-[protected]/25553352

Dear Sir,
I am very sorry to bring this to your kind notice.
Recently I got transferred from Avinashi, coimbatore, Dist, to Thirupattur, vellore dist.Tamil Nadu., .I am your customer for the past 15 years. The consumer no was 41320..After coming to Thiupattur, I registered for my new connection in the Thirumal gas agency with Xerox copy as per their advice. Till now, I am not able to get gas connection.. Meantime, I misplaced my original voucher due to this undue delay. Now, I have only Xerox copy of the voucher and other supporting documents.I have taken up this issue to the Chennai office through this E-mail :[protected]@bharatpetroleum.in.to get gas connection. I sent so many e-mail to address my grievances. Feedback ref nos : 63151 and 63082. So far, no solution has been found.. I have got two kids.I am suffering a lot without gas connection. They are not serious in resolving my issues. Instead of getting a positive response, I get criticized for sending e-mail. Please see that the frontline staff/officers are serving the customer with a smile. Please take necessary steps to remove the deficiencies in the service. The need of the hour is that someone can handle the situation in better way and bring order and success to a chaotic environment. Kindly put an end to my untold suffering and all the odds. Some alternative measures may kindly be suggested to the agency concerned to handle this kind of situation.

To
The managing director
Bharatgas,

Dear Sir,

Sub: Undue delay in getting gas connection -reg.
Thirumal gas agency-Thriupattur.Vellore dist.,

*****************
I am very sorry to bring this to your kind notice.
Recently I got transferred from Avinashi, coimbatore, Dist, to Thirupattur, vellore dist.Tamil Nadu., .I am your customer for the past 15 years. The consumer no was 41320..After coming to Thiupattur, I registered for my new connection in the Thirumal gas agency on 08-06-09 with Xerox copy as per their advice. Till now, I am not able to get gas connection.. Meantime, I misplaced my original voucher due to this undue delay. Now, I have only Xerox copy of the voucher and other supporting documents.I have taken up this issue to the Chennai office through this E-mail :[protected]@bharatpetroleum.in.to get gas connection. I sent so many e-mail to address my grievances. Feedback ref nos : 63151 and 63082. So far, no solution has been found.. I have got two kids.I am suffering a lot without gas connection. They are not serious in resolving my issues. Instead of getting a positive response, I get criticized for sending e-mail. Please see that the frontline staff/officers are serving the customer with a smile. Please take necessary steps to remove the deficiencies in the service. The need of the hour is that someone can handle the situation in better way and bring order and success to a chaotic environment. Kindly put an end to my untold suffering and all the odds. Some alternative measures may kindly be suggested to the agency concerned to handle this kind of situation.

Dear Sir,

Customer Ref no:41173

Pls note i have booked for the cylinder on 21/07/09, but till now i haven't received the gas, if we call to them they are repeatedly saying the same answer that (it will be delivered within 2 hours), lot of 2 hours gone, but we haven't got the requirement,

It shows the lethargic behavior of customer service of your agency(Radha Gas Service, 1356 Thadagam Road, Coimbatore-641002.
ph #[protected], 2437111), this is happening every month continuously,

For ur kind information i have received the cylinder before 39 days only how can we manage, very poor,

Pls ensure henceforth it should not happen again, and pls make necessary action to deliver the same immediately,

Regards,
Gopala Krishnan,
[protected]

respected sir,
i beg to say that i am resident of vill-dhehrian p.o-sianiwal teh-nakoder distt-jalander PUNJAB. Complaining that someone is going to be built gas agency in vill-dherian and it is illegal .
therefore we request u to stop this gas agency because it is very dangreous for people who r living around this area and many electric wires, poles and transfarms r near that area..blast can happen so its r request to stop that gas agency to be built in village..i[censored] really want to save villagers life
thanks
vill-dherian p.o-sianiwal
teh-nakoder distt-jalandhar
PUNJAB

Dear Sir,
My name is hare krishna. I am a consumer of M/s Neelam Gas Agency, faridabad haryana.. My consumer No. is N-18289. The distributor boy named Bittoo Ph No.[protected] did not give cylinder. from 10 days.Please take immediatly action to solve my problem.

thanking You
hare Krishna

Consumer No:-N 18289
Mo:-[protected]
plot no 567, Sec-23, Faridabad
Haryana

To
The managing director
Bharatgas,

Sub: Undue delay in Gas supply and Undue delay in Request for Termination of Connection!

Dear Sir,

My name is Rex Leonard and my consumer NO. is 9899 and I wish to bring to your notice my frustration at Bharat Gas Distributor of the following:

K. J. GAS AGENCIES
CC No. 641743
No. 74, J. C. N. Street
Poonamallee
Chennai - 600 056

Every month has been a terrible torture for me to get my Gas refill. I have to book one day and go to Sriperumbadur town another day to pay and get a slip and I have to go yet another day to pick up a cylinder. As I live in Errungattakotai I have to take my car paying toll fee because there is a toll booth.
What makes it worse is there is no definite time of supply and I have to stand on the road with other consumers in line with our cylinders which is so tiring and so humiliating and such a waste of time.

This month as usual I am suffering and so I made a complaint to the distributor (Poonamalie) and they said to me if you want gas come and collect it from poonamalie. How can they expect me to take my car spend about 200 ruppees for petrol to get one cylinder that costs 300 ruppees. Do you see the reason for my frustration?

So I decided to terminate my connection and when I told them they said don't come today[protected] come after 2 days because they did not have paper. So I called today[protected] and said I am coming one lady staff member said come after 2 or 3 days! and so I said to her that you're office only said to come today but instead of getting a positive and humble response, she very arrogantly said there is no paper. So I said to her you cannot run a gas agency like this because you have a problem in supplying gas and you also have problem in pleasing the customer even in his final request of cancellation of the connection; I also said it is better you close down and stay at home. For this she took my consumer number and threatened me that she will see that I have more difficulty in cancelling my connection. This is why I am so frustrated as I have no gas in my house for the past 18 days. I am buying food from hotel and managing but this too much for me or any other person to bear. I have got two kids. I think there should be some training and discipline for every gas agency. Please train them to be pleasing; efficient and customer friendly.

Sir please take all necessary and immediate steps to releive me from this horrible situation.

Thank You,

Rex Leonard

delay delivery gas cylinder.don't attending phone properly

dear sir,
we have booked cylinder in your concern before 50 days. but they didnt response, we r contacting daily by phone. but they didnt attend the call. if you are not take any immediate action, we will complulsary complaint it to labour court.

My consumer no. is 014810.I am resident of 1352/17 Faridabad.Our dealer is Anil Enterprises, code no-541835 .We are fed up with rude response from our dealer. They say we will not book cylinder before 30 days. Even after 30 days they take 10 days. We booked it on 29th dec-2009 and till today, i.e 6th jan-2010, we hv not got any cylinder. We do not know how to run our kitchen, with this type of supply. We request that some body from yr HO, must look into this and solve this problem. Thanks. Arun mb- [protected],

I had not received the Sylinder for more than 5 days after booking. My consumer No. is 63685.

Please look into the matter urgently.

sir,
My name is Niranjan Kumar Singh.My consumer no. is 3597 and sv. no. is[protected].I lives in Badarpur in New Delhi.I Change Before 20 days and book cylinder But I haven't taken any cylinder since 3 months.Vender sells my cylinder in black.When I complain for this, they donot take any action.Also they are not booking my card.Please take any action for this.
Address :-HNO- B-145(Old No-B-78) Hari Nagar Ext. Badarpur New Delhi - 110044
Phone no :- [protected], [protected]

Dear Sir,
i am a new consumer & trying to book a new connection i went to Marai Mali nagar, kanchipuram distict, pin 603209(bharat gas agency) to book a new bharat gas connection. in recpetion people told me that for single cylinder connection it is RS 7000 & for double cylinder connection it is RS 8600. i asked why such high rates they replied me saying that you will be given pressurecooker, frying pan, and other nonsense untisils and this is compulsary to purchase if you want a new connection.
i think there is a serious fraud going in this place can you please sort out the issue.

Consumer Number: 7803
Name: Harish Nischal
Distributor Name: Alok Gas Service
Location: Najafgarh

Dear Sir

I am facing a lot of PROBLEM because of poor services and misbehaves of/by Alok Gas Service.. every time we book our Gas on completion of 21 days but it never comes to us before 10-15 days..we remain without gas for 8-9 days almost every alternate month..we are entitled for 2 gas cylinders in a month or atleast 1 in 21 days, which we dont get from them..and we go there personally they give us clear answer that we dont have any LPG now, you will get the same when we will get from company..
what should we do for how long we will remain like this???????? does anybody have any ans. for all this?? where should we go with all these compalints??
kindly take a strict action against Bharat Gas or Alok Gas Sercvice.

thanks
Rimpy
[protected]

Bharat Gas Ganaur Sonipat — Black of cylinders

Inspite of booking gas well in time, we donot get Gas Cylinder.
Mostly Gas Agency Delays same & sell cylinder in Black Market

Dear Sir,
I am VIKASH KUMAR MISHRA From Jaitpur and facing a problume that is our gas are refilled from Oorja Agencies, MITHAPUR AND THE CONTACT NO. IS[protected].but when I try to contact never I was connected so that I am unable to book my cylinder, is it right, sir please solve this problem, its not my problem only it is a problem for each customer, my consumer no. is AA-9304.

I think BHARAT GAS also has to arrange a HELPLINE no. so that the customers can book easily, or booking facility on NET, and also confirm that after how many days of booking it will deliver?


Thanks,
Warm Regards.
VIKASH KUMAR MISHRA
Mob. No. - +91-[protected].

respected sir/madam

we have booked gas before 20 days...but no proper responsible from u... after then i called back for the same reason they telling that they cancelled the telephone booking before the week...its irresponsible answer... pls kindly inform to consumer in a proper way...

To
The managing director
Bharatgas,

Dear Sir,

Sub: Undue delay in getting gas connection -reg. PRATAP JYOTI B-27 PKT-00 SEC-1, ROHINI DELHI-85.

With regretes I have to inform you that i booked LPG cylinder for delivery about 15 days ago to our school e.g. GBSS E-BLOCK SULTAN PURI DELHI- 86, as in our school science week is being going on during 02/08/2010 to 7/08/2010 but till date we have not received any delivery of LPG cylinder due to which we have to suffer a lot of difficulities in conducting science practical exam for the students of our school also when we informed the local authorities about this matter they did not respond properly and misbehaved with us on telephonic conversation.
kindly look in to the matter personally and do the needfull action in this matter

Dear sir,
I, Bivash Mondal consumer of Bharat LPG bearing cons. No. 10570 of "Shyama" Bharat Gass Distributor, G.T.Road More, Bandel, Hooghly, West Bengal. I Had Book My LPG on 08.07.2010 booking no 1471. But Not delive till 16.08.2010.
I ask over phon & personaly went to SHYAMA office 07.08.2010, they assured me I would received on next day, But till not delivery So I Want To Know That Is The Rule only for Customer Sir Please Solve My Problume & advice me what I have to do?
this is general problem for me, all time they deliver thirty five/forty days after booking.
Thanks & bes regards
Bivash Mondal

I totally agree with the complaint above, as I am facing same problem in my region i.e. in Udupi, santhekatte-kallianpura.

The agency is delaying in supplying gas cylinder, where they sell in black for almost around Rs. 500 - 550.

Ofcourse how our India will develop in such kind of business, in both the ways common people suffers.

Dear Sir,

Greetings to you...

My self Nazim Jamadar stay near Mumbai i.e. in Badlapur, Thane District. We are facing a lot of problems in Badlapur regarding the delivery of Gas Cylenders. The Cylender comes after 15 to 25 days after placing the request. This is a Big problem for us as our family is Big and the consuption is more.

I request you to take necessary actions in this area and streamline the process.
Once again request you to do the needfull.

Thanks and Best Regards,

Nazim I Jamadar

To
The Chairperson
The Managing Director
M/s.Bharat Gas
Chennai.


sir,
i transfer my connection from vellore to chennai on 27/07/2010, till now they are not giving the refund amount. They are not responding well even for delivery of cylinder. Kindly take action regards the amount.my number is 6814.my moblie number is [protected]

To
The Chairperson
The Managing Director
M/s.Bharat Gas
Chennai.

sir
In vellore local agcency they are spoiling your company name ... take action

BHARAT GAS / VINAY GAS SERVICE — Non Delivery of Cylinder after 15 Days

Sir ,

I had book my Gas Cyclinder on 28.10.2010.
My gas Booking No is 6793
Till date I have not received the Gas Cyclinder .
My family has to face so much difficulty .I also call many time to Gas Agency but they are not pickup the phone. only bell is going on.

My conumer No is V-16865
SAURAV BAIJAL.
BHARAT Gas Connection

Dear sir,
I, Manoj kumar consumer of Bharat LPG bearing cons. No. 19593 booking no.352 of Shiv shakti gas agency Nirangkari. Sir THere Are So Many Diffrence With Customer. Last Time I Had Book My LPG At 13th Jan That Time But Whever I call them, they always said for today delivered- 2, we are faceing this problem from last week. whenever i call they always said for delivered but in reality they can't delivered.

had observed there, people are taking cylinders by paying extra money.Nobody is taking any action.many people are suffering by that agency employee daily.

I Hope, this time you will take suitable steps for my problems.

Delay in the delivery of cylinder has happened several times, in fact, all the time! Its the same story always. Everytime, i book for a refill of cylinder with my Agency(Banu Agency, Nerkundram, Chennai - 107, Tamilnadu), they claim to deliver it in 20-23days and it never happens even in 1 month's time.

Dear Sir,
My name is rajkumar. I am a consumer of M/s Ganpati Gas Agency, teh. bhadra, distt. hanumangarh, Rajasthan. my Problem is that Gas agency Holder naver deliever gas silender timely at home. This is not only my problem it relates to all consumer, s. second thing is that when any one go for new connectoin they refused him by saying that new connction will be given after 3 year, s. you are in que. the officers of this firm are saying that consumer, s can't deliever his lpg before 45-50days but on bharat gas site there clearly mentioned that every body can find it after 21 days. Which is unacceptable so kindly do something positive ASAP. Otherwise I have to take any action for the same.

Consumer No:- 1367
name - rajkumar swami
[protected]
bhadra. teh bhadra distt. hanumagarh (Rajasthan)

sir,
My name is Bhanu Pratap Singh Bhadouria.My consumer no. is 20347 and sv. no. is[protected].I lives in Ujjain in M.P.I haven't taken any cylinder Date[protected]One Month).Vender sells my cylinder in black. When I complain for this, they donot take any action. Also they are not deliver & Availabe 15 days ago in my card. Office member miss beheviour and not availabel.
Please take any action for this.
Address :- 1/4, Chaya Nagar, Near Sethi Nagar, Freeganj, Ujjain - 456001
Phone no :- [protected]

Vender : Bharat Gas Center
16, Bakhtawar Marg, Freeganj, Ujjain (M.P.)

RESP SIR
WE KIND INFORM THAT I WAS COMPLAIN NOTED TO01/03/2011 ONLINE COMP.NO[protected].I TELL TO COMPLAIN NUMBER[protected] IS NOT SATIESFIED ANSWER IN YOUR SIDE.SIR MY CUSTOMER ID 1817.OUR DISTRIBUTOR IS SHIVAM GAS SERVISE.I AM SENIOUR SETIZONS NO TIME TO TIME DELEVERY IN OUR CYLENDER.SO THIS AGENCYS PERSONS SOLD TO ONE CYLENDER IN BLACK RS 700 ON THE SPOT.YOU LIKE VIDIO KUTEJ I WILL PROVIDE TO YOU.IF NO SATIESFY ME I WILL COMPLAIN IN CONSUMER COURT AND PRODUCED THE CYLENDERS BLACK RS 700.VIDIO KUTEJ PRODUCES ANY LIGAL AUTHORITY AND COURT
SHAILESH SURTI
FROM P.M SURTI
[protected]

Dear sir,

this is Mr.Daniel, connection with SAI MANGAL ENTERPRISES customer No 16683.i booked gas on 23 of feb after comletion of 13 to 14 day yet not received the cylinder and ours is single connection today i called to [protected] nobody is not picking the call we are facing difficulty pls do the need full.

sir,

mara consumer no is j9251

mana gas booked kari 26 march 2011 ko par mara bar bar kahna par bhi distributer jain gas service hapur na mujko aj tak bhi reffil nahi di. mana customer care no. par aur online complaint bhi ki par no result

so pls give me argent reffil and take the action distributor.

thanks



regard



GAJENDRA SINGH CHAUHAN

ADVOCATE

PHONE [protected]

vinay gas cylinder — very late home delivery of gas cylinders

sir ,
i'm ratan lal barnwal from rama bhawan,ramna road gaya. we are not getting gas cylinders at the right time. after 3 months , we get gas cylinders after facing lots of problems. so please help us.

Dera sir,
i am having a gas connection in PREETI GAS agency, Ganaur CITY distt sonipat haryana bearing consumer no. 4771 in the name my mother kamlesh devi r/o .Ganaur distt sonipat Me and my bro are residing outside village and we are unable to take inperson delivery.Actually i got book a cylinder in 1st week of may, 2011 for home delivery and my booking no. is 8132 after that number of times i called them and also visited to agency for cylinder delivery but till now i have not receive.
whn i went in city to get cylinder after wating in que more than 2 hours they refused me and said that your cylinder no. is not matching than i had to move back towords my village which is situated near abot 16 killomietere far from that city
and they dint give me that booking slip.when i went back next day there there was a new excuse and said about ration card .this is not the only case with me but also eith thousonds of people who live in villages near that city.
I am not able to understand that if they used to send cylinder to the village about 3 months ago with chargin transportation cost than why they cant now ???

I had observed there, people are taking cylinders by paying extra money.Nobody is taking any action.many people are suffering by that agency employee daily.I know the names of the employee also.

address of agency -PREETI GAS AGENCY NEAR FLYOVER
KHUBRU ROAD, GANAUR, DISTT SONIPAT 131101 HARYANA

Sir i am very harassed and in urgent need of gas.So plz do the needfull as soon as possible.I shall be thankfull to you for this.
Applicant
DEEPAK NEHRA
VPO.BALI QUTUBPUR
TEH GANAUR
DISTT SONIPAT
HARYANA 131101
PH NO. [protected], [protected]

Dear Sir,
Sub:- every month 35 day after book our gas cylinder.my connection no. 27496
Name:- Shatrudhan J Mishra
Deler:- Vinay Gas Service
Near Shapur Darwaja
Khanpur Ahmedabad

Please Give Us something how we Niglect it

AM A CONSUMER OF BHARATH GAS . "SATHIYAS BHARATGAS AGENCY" at NEAR MOTHERLAND REAL ESTATE, N18/3, VP FORTUNA COMPLEX, MANNARPURAM, Trichy-20(Trichy DT.), TAMILNADU-620020. MY GAS CONNECTION NO.8394, IAM GETTING MY SUPPLY THRO SATHIYA GAS AGENCY. BUT THEY ARE NOT PCKING UP THE CALL WHEN DIALLED. IAM FACING THE PROBLEM FOR THE PAST 2 MONTHS. WILL BHARATH GAS CORPORATION TAKE ANY IMMIDATE ACTION TO SOLVE THE PROBLEM AND THE SALES OFFICER C.MUTHUSAMY, DEPUTY MANAGER RESIDING AT RAJA COLONY, TRICHY, HIS CELL NO.:[protected], HE IS NOT RESPONDING PROPERLY, TAKE IMMEDIATE ACTION WITHOUT ANY DELAY. FURTHER, THEY ARE NOT BOOKING GAS REQUEST IN TIME, THEY ARE TAKING MORETHAN 30 DAYS FOR DELIVERY. THIS PROBLEM IS EXISTING FOR THE FAST THREE YEAR. PLEASE TAKE NEEDFUL ACTION FOR THE SUPPLY OF GAS QUICKLY.

THANKS AND REGARDS

Hello Good Afternoon Sir / Madam..
Bharat Petroleum Gas Ltd.

This Arif Ali Khan from Sanbhal, Distt. Moradabad, U.P.
The connection of Bharat Gas which is my Elders brother's name that is...
Consumer no. 13996 and 13950, Choudhary Sarai Sambhal Moradabad.

Complain against of Gas Agency Distributor that is Located in Sambhal
(ABHISHEK GAS AGENCY)...
They are doing wrong in this city because I asked about the Standard time for the Booking and also Delivery, they said that the customer can book his booking after 30 days and He will get the delivery of cylinder after 15 Days.
Kindly tell me this is right and wrong.
I just want to know the Standard time because why do we suffer.
If we have the knowledge then they can't do wrong with anyone. please try to understand and give the detail.

Kindly revert on my mail...

Thanks and Regards..
ARIF ALI KHAN
[protected] / [protected]
[protected]@gmail.com
[protected]@gmail.com

Sir
My name is Ghanendra Singh I am a customer of lpg bharat gas from last 25 years, my consumer no. is 8003 with Manveer Gas Agency, Chandbagh, Delhi 11094. I have booked the cylender atphone no. 25517177 on 18th December 2011 as booking no. 16111380 after previous booking date 23/11/2011 but I am unable to received cylender till today on dated 17/01/2012. Please look the matter.I am waiting for your advice.

Yours sincerely
Ghanendra Singh
Mobil no. [protected]

dear,

sir/madam

my consumer no -27196
my family have to face to many problem due to the improper service of bharat gas agency (shakarpur school block)
because my booking date is 7 feb 2012 but i still not get the connection and also we complaint
there but there is nobody who can take some reasonable action
kindly take some reasonable action on it so we can take a beath of releif

I had booked my gas throgh 1712 on 30th jan. 2012. But still i did'nt got the gas cylinder, number of times i have visited the agency, every time they assured me that i will get it soon, but still not positive response from their side.
Even they never pick up there phone which is given by them.They never tell us that the booking upto which date they supplied to the customers.

So plz take action against Ashoka Stores, K -1/51, Chittaranjan Park, New Delhi - 110 019, Telephone Nos: 26276777, 26277304, 26278100 as soon as possible.


Consumer no. - 8660
name:- Anand krishnan
Mb No.-[protected], [protected]
285, tilak khand, giri nagar,
kalkaji, new delhi-19

sir,
My name is ghanendra singh and my consumer no. is 2324 at manveer gas agency chand bagh, delhi and I have booked the gas 15 days back, but till date i did not received the cylinder (refill), still they (local agency) are telling that it will reach you morning evening tomarrow but it was not delivered till today.



g. singh

myself pramod pandey transfered my bharat gas from ankleshwar(gujarat) to derabassi(punjab) 3 months before but right now till date i am not getting any response from the distributer. so i request you to take needful action towards me.

Dear Sir,
I am Devi Singh From Flat no 1846, Tulshi Niketan wazirabad road. and facing a problem that is our gas are refile from PRAKASH BHARAT GAS AND THE CONTACT NO. IS[protected], 4116785, 6514832.when are you called this phone no.then no. show the
not reachable. pls tell me ? talking is very inferior language and delivery person talking is very bad.so pls check Prakash Bharat gas agency.allready complaint filled Mr. Prakash ji thats ownwers person but no any satisfication. but they said that we cann't book our mt before 30 days they said that there are diffrent services for villagers and for towns, is that right, sir please trobulshoot my problume, its not right, And my consumer no. is 12314

THANKS & REGARDS
Devi Singh
[protected]

raghav bharat gas agency jb sha chalu hue ha tabhe sha dadri ma gas hom delevery sa nahe mil rahe ha black ma lane parthe ha app sha namr nevadan ha ke app is maha mare sa dadri ko mukt karana ke nirpa kara ga tol free par cumpland karna par bhe gas nahe mil te ha mara dwara 23 02 2012 ma cumpland karna ka bad bhe gas nahe mile compland no 40026342 abhe aur kitna int jar karna para ga bata na ka kast kara 6 3 20112 tak gas nahe mile dis te butar ka no band rahta ha [protected]

bharat gas dear sir my name isdiwakar bharadwaj and i am customer of bharatgas lioving in dadri G .B Nagar here the consumers r finding very difficulty when the gas is over, for 1 cylinder here here we have to wait fo 7 to 10 days then tell me how can we cook our food. most of the cylinders here r black marketing by ur bharat gas peoples ie why we r facing these thypes of problems on line booking no 19082645 date 9 3 2012 muza har bar parashane face kar ne par the ha home delevry nahe pahuch the ha mo [protected]
adress of the agency
Dadri raghav bharat gasG.B.Nagar mo no [protected]

.My consumer no. is 12417 and sv. no. is1074.I lives in dadri G.B. Nagar.I haven't taken any cylinder since 2 months.Vender sells my cylinder in black.When I complain for this, they donot take any action.Also they are not booking my card.Please take any action for this. ma ak poleo sa grast bharat gas ka mamber hu gas lana ka lea dhaka muke ma mare poleo grast tang ma chot lag gaye ha kya ma har bar chot lag wakar he home delevry lea karuga ma bhut parashan hu mugha gas kab melage my mo no [protected]
Address :- behind tehsil building gola kua neyadar gung dadri G.B.Nagar Raghav Bharat gas Dadri G.B.Nagar Mo NO [protected]

raghav bharat gas agency jb sha chalu hue ha tabhe sha dadri ma gas hom delevery sa nahe mil rahe ha black ma lane parthe ha app sha namr nevadan ha ke app is maha mare sa dadri ko mukt karana ke kirpa kara abhe aur kitna int jar karna para ga bata na ka kast kara cunjumar no 12775 booking date 29 02 2012 Kalash chand arya tulshi vihar colony near arya vidya mandir school railway road dadri G.B.Nagar My mo no [protected] Raghav bharat gas dadri mo no [protected]

dear sir my name is S.C.BHARADWAJand i am customer of bharatgas lioving in DADRI(G.B.NAGAR) here the consumers r finding very difficulty when the gas is over, for 1 cylinder here here we have to wait fo10 to 16 days then tell me how can we cook our food. most of the cylinders here r black marketing by ur bharat gas peoples ie why we r facing these thypes of problems MY CONSUMAR NO IS 1645 on line tolfre par bhe compland kar ka na ka bad bhe aaj tak gas nahe mile ha MY PHONE NO [protected] MUJHA HAR BAR PRASHANE UTHANA KA BAD HE GAS MIL TE HA
adress of the agencyRAGHAV BHARAT GAS DADRI (g.b.nagar)U.P PH NO [protected]

bhupendra bharadwaj cunsumar no25828 res behind tehsil nyadar gang dadri hamara yaha home delevry nahe pahuch rahe ha ghar par celander khatam ho chuka ha gas black ma lane par rahe ha is kala bajare sa dadri vasheyo ko cub mukti milage on line booking no 19868231 my mobile no [protected] bharat raghav gas dadri office par jana par jabab milta ha ke kal gas mil jaya ge abhe tak kal nahe aae ha kal cub aaage

Dear Sir My Name is Gopal Suthar I Am Costomer Bharat gas Lioving Bhinmal
My Connection Renaval New Booklet ( Dairy ) is not issu by jalore office one year please issu my connection new booklet ( dairy ) the i calect gas & booking gas to office so please recwest to issu new book dairy

regards
Gopal Suthar
Bhinmal
m[protected]

Dear Sir,

My self Ashif and my consumer no. is 33718025.

Please find the attached print screen shot of your official web site and please explain me this following line from your website.

"Endeavor to Home Deliver safe and sound refill cylinders within 48 hours of booking in normal situations."

As per my understanding you should be delivered cylinder within 48 hours but still now i did not receive my cylinder which is already booked as on 09.10.12 at 10.00am(before 96 hours).My order no is 27289657.

So now, please deliver my cylinder within 2 hours or remove above line from your web site.

DEAR
SIR/MADAM

WE HAVE BOOKED THE GAS 15DAYS BEFORE AT SUPRIYA AGENCY, ANGUL DISTRICT, ODISHA. BUT TILL THIS TIME WE HAVE NOT RECIEVED THE CYCLINDER TILL THIS DATE..AND OUR CONSUMER NUMBER IS 50449192.AND FOR BOOKING THEY WONT RECIEVE ANY CALLS THE WHOLE DAY.AND THEY SELLING THE CULINDER IN BLACK.SO PLEASE TRY TO SOLVE THIS PROBLEM AT THE EARLIEST.

Bharat Gas — not delivery gas properly

This Pathikonda Kurnool dist.

Delay of LPG Delivery

I have booked for refill on 26/11/2014, but till date I am not getting my Gas

very poor service

respect sir, your distributor code: 115636 ( sheed jaskarn gas service) rayya punjab . very bad service & home dilvery . my vill. warrich have 69 conntion . pls cl me my no [protected]

My LPG Regulator was loss so i want to help get new one

My LPG Regulator was loss so i want to help get new one So please confirm to me who's given to me because last 2 weeks i have suffering for same Best Regards Mahesh S [protected]

nirmal gas agency ..not limited time delivered. .very bad by response cusmer

Very bad nature normal gas agency stap ...not response good for customer my gas 13 date diliverd time but he will not given gas. ..my booking number 6204..and vitrat code is: 113529 my mobile number is[protected]