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Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] reviews & complaints page 245

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A
anurupa mohanty
from Pune, Maharashtra
Nov 19, 2010
Resolved
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Address: West Bengal

To
The Territory Manager
Bengal Bharat Gas
West Bengal

Dear sir,
I would like to inform you that I an the consumer of your product and my consumer number is 3000999.
On date- 11/10/2010 the employee of krishna distributer in Bardhwan has taken my Gas booking card along with One cylinder cost price. And I have informed him so many times regarding this matter but till now I have not received any replay from him.
So, i requested to you as soon as possible please resolved this problem.

with regards,
Lipika Das
Bardhwan
Ph No-[protected]
Aug 13, 2020
Complaint marked as Resolved 
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    K
    kantichhajer
    from Chennai, Tamil Nadu
    Nov 18, 2010
    Resolved
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    Address: Chennai, Tamil Nadu

    Dear Sir
    i am consumer of DEALER Bharathi Gas Agency,Royapuram,Chennai with my consumer no.10793.
    They are not supplying gas properly,even they are not giving me wait list no.
    Last time I was supplied gas after 1 month.Now after 20 days I have not received gas,today when I contacted I was told it may take 10 more days.In this way how I can run my house.
    Pls take immediate action & provide me with gas.
    Thanks & Regards
    Pista Devi
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
    I am having consumer No.26071 with Shree Graha Agency, Tambaram. It was understoot some problem with the agency and it has been changed into M/s. Pattammal Gas Agency, West Tambaram. For the past 20 days I am trying to book cylinder over phone and the phone eigther engaged or no response. It is also understood from this complaints form that the agencies first job is to put down the reciver. Kindly advise to M/s. Pattammal Gas Agency, West Tambaram to do the needful immediate action to book and deliver the cylinder to consumer No.26071.

    LPG — NON Booking of gas

    I am having consumer No.28301 with M/s Tirupati Balaji Associates Rohini, Delhi. For the past 10 days I am trying to book cylinder over phone and the phone eigther engaged or no response. Although i have done message also but of no use. It is also understood from this complaints form that the agencies first job is to put down the reciver. Kindly advise to M/s. Tirupati Balaji Associates Gas Agency, Rohini, Delhi to do the needful immediate action to book and deliver the cylinder to consumer No.28301.
    i am a consumer of indane lpg service ...i am from darbhanga(bihar)
    my consumer no. is gbt-488 . the service of my distributer is very poor .they supply lpg after 2 months booking.they also misbehave with the consumers..they don't follow the rule and regulation..therefore i request you to please do in favour........

    LPG — delay supply

    I am a LPG Indane customer with golden gas Agency, Gurgaon haryana and my consumer Number is g12121. I have booked for a refile on 15.01.08 under a phon book. Even though it is nearing seventeen days, I did not get my refile from Indane (Indian Oil Corporation) dealer.
    I am a LPG Indane customer with ATOMIC ENERGY COOPERATIVE STORE, GAS SECTION,KALPAKKAM-603102, my consumer Number is 9102. I have booked for a refile on 07.01.2008. Even though it is nearing THIRTY days, I did not get my refile from Indane (Indian Oil Corporation) dealer.

    PL. DO THE NEEDFUL. THANKS
    I am living in Delhi. We are having our gas registration with Amrit Enterprise, with address Yamuna Vihar Delhi, authorised supplier of Indane Gas,

    We have not received our cylinder of LPG even after 20 days of booking and what mare sad that even so called fortune 500 tag company INDIAN OIL is not concerned about the same in any respect thier grievences services are such poor that they can not stand even with a grocery store. Repeated contacts has been done to contact the GAS dealer named Amrit Enterprise of Yamuna VIhar in delhi,
    they just have one thing to say INDIAN OIL is not supplying them enough GAS.

    It is very sad and very unbelieving affairs

    i think Indian Goverment should privatise this so called fortune 500 company or give license to a private player.
    Dear Sir, Feed Up with the service of Dhurv LPG distributor, Ashok Nagar, Vashundhra Enclave, New Delhi with the poor sewrvice for the last 6 month.

    Regds, Abhishek
    [protected]

    Consumer:S20210

    LPG — expiry period

    We have received Gas cylinder on 16/06/08 from agency "ICEEPEE", Palakkad, Kerala
    but it is now only understood that the expiry period is over
    since D07 is written on it.Please advice the agency that expired cylider should not not be delivered to the customers.

    Pls take necessary steps for changing the cylinder

    My tele.No is [protected].
    No action taken for booking of gas
    I am Surender sharma, residents of X-354, Mangolpuri New delhi - 83, and gas Agency :- Kitchan Flame, Cycle Mkt, Block – B, Mangolpuri. Delhi. having gas connection under Bharat. My consumer No. is 7037. For quite some time the Agency not provided services properly. They have not attended phone or not provided gas in times. We have lot of problems from this. Kindly, suitable action may be taken against the said company and give them necessary instructions.
    Thanking you
    [protected]

    LPG — Non delivery of LPG booked on 15-7-2008

    Dear Sir:

    My Consumer No.5003

    Myself, Babu Oommen had booked LPG on[protected] for my residence for which given booking No.3641 dt.15-7-08 by your Distributor Kamala Indane Services, Cinema Parambhu, Kollam (Code[protected], Kerala State.

    I am daily reminding over phone and taking follow-up with your distributor but my all efforts got in vain. Regretfully, state that they have so far not delivered LPG. Now one month is nearing completion. I do not understand why the delay ?

    In absence of the LPG, I am suffering a lot. I therefore request you to kindly intervene in the matter and direct your distributor to immediately deliver the LPG without any delay on humanitarian ground.

    Your swift cooperation in the matter will be highly appreciated. Awaiting action taken in this regard

    Thanking you,

    Yours faithfully

    Babu Oommen
    Alphonsa Cashew Industries
    Puthoor P.O. - 691507
    Kollam Dist. Kerala

    LPG — Irresponsible attitude of the Dealer

    Dear Sir,
    My Consumer No. for LPG is 21468 and the Agency is M/s. Sindhu Enterprises, Dilshad Garden, Delhi - 95 with two landline telephone Nos.22581881 & 22575960. Some times even after trying for 2 hours or more hours these nos. for booking refil, I cannot contact them. Even I here the telephone ring is going on, they never pick up the phone. It is not the first time. This is my experience for the last two years. Finally I used to go personally to the dealer to book the refil at their counter for which I have to take half day leave from my normal job.

    Please look into the matter and take necessary action on this irresponsible dealer at the earliest and oblige.
    Consumer No.6967
    Gas Agency: Ambily Gas, Pampady, Kottayam Dt., Kerala
    Booking details for refil: No.10188 dt.31/7/2008.
    COMPLAINT: I WAS BOOKED FOR REFILLING GAS AS ABOVE DETAILS. AND REPEATED REQUESTS PERSONALLY OVER PHONE THE AGENCY NOT SUPPLIED GAS TILL TODAY (20/09/2008). SO PLEASE TAKE KUND NECESSARY ACTION FOR SUPPLY OF GAS.
    CONSUMER NO.11194
    GAS AGENCY; AMBILY GAS, PAMPADY, KOTTAYAM DT., KERALA
    BOOKING DETAILS: NO.10187 DT.31/07/2008
    NOT SUPPLIED GAS TILL TODAY(20/09/2008). PLEASE TAKE NECESSARY ARRANGEMENTS FOR CLARIFYING OUR COMPLAINT.

    LPG — new refill book

    Dear Sir/Mam
    My name is Surender jain i am from Saharanpur my reffil book is dip in oil by my mistake & i am missing my orignal paper of gas conection i request to mr Goel (indane gas distributer) to make my new book and say to him that i can give him by written or by efidebit through court but he is not helping me please suggest me what to do?

    LPG Gas — busy phone lines

    I have been trying for the last three days for getting a cylinder booked but of no use because the telephone lines are busy.

    LPG Second Cylinder — Not giving second cylinder

    Consumer No. 13701
    Dealer at Chembazanthy, Trivandrum

    Sir
    I have gas connection since 2006
    I am requesting to give me second cylinder. But the dealer is telling that the second cylinder connection waiting list is cleared only upt to 2002. He is not willing to book. He says the procedure is
    that the customer will be automatically informed when it is sanctioned. I request to kindly look into the matter

    LPG — Not giving Second Cylinder

    I have a GAS connection Consumer No. 13701 with CHempazanthy, Bhart Gas at Trivandrum. I have only one cylinder. I am trying to ge second cylinder. But they are refusing to booking and telling that it will be automatically allotted and will be informed. They told, presently only upto 2002 only are allotted and I have to wait for another couple of years. I have single cylinder connection since the yaer 2006. Kindly look into the matter

    LPG — Poor Service

    Dear Sir,

    I have booked on 13.11.2008 vide booking no. 9702 for re-filling og LPG cylinder.In between i have reminded thrice to Agnihotri Gas Service for the same.Still they are not providing the filled cylinder ot me.They did such type of incedent regularly.Please look in to.Please change the service provider to enhence service level.

    Thanks&Best Regards

    Prabhat Srivastava
    Consumer No. A-12668

    LPG — BOOKIN OF LPG

    For the last 4-5 days I am trying to book LPG on telephone, but the gas agency is not picking up the phone.My lpg consumer No is 19524 at CHAHAL GAS AGENCY PHASE -7, MOHALI ( PUNJAB).Kindly look into the matter at the earliest possible.
    You can go to www.iocl.com then browse Product -> Indane Gas -> find the area manager or state incharge and send him a email.
    Cunsumer No : 1371 Brabch : Thiruvanmyur, (TUCS gas agency)
    Cunsumer Name: N.Devaraj
    Mobile No : [protected]
    I am not able to booking the gas through telephone is always buys. They disconnect the telephone line. I directly go to that office and booking by gas. After booking the gas they deliver minimum 15-20 days. After they deliver the gas again booking date is 18 days from the date of delivered the gas. I am having two cylinders in my house but they give cylinder once in 45 days for me. The main purpose for this complaint is I need online booking and online payment for this LPG gas. Because they service is not good for me. so please kindly do for my favor

    LPG — Phone line busy

    Dear Sir/ Madam,

    I sanjay, I have one connection of indian Gas the name of my father( Sh. Momraj) C.No.1455. my distrubutar Name is K-2, International, Sarita Vihar, New Delhi-44. I have some problem for booking the gas on phone becouse phone line is busy all time. so i request you please tell me how i am booking on line (Internet) Booking.

    Thanks & Regards

    Sanjay
    sir my gas no is 70194 p/z book my number and give me confirmation at A.S.RAO.Nagar, Ecil, HYD
    Dear sir,
    My consumer No. Is RKTV050077 in Ram krisna gas agency Allahapur allahabad . I give written complant to missbehave and GUNDAGARDI . in last time i go to agency to book my lpg .I said to delar can i take my cylender today he told me go to my GODAM and take it I go there it is 20 km out of allahabad city. when i go there godaun inchare said that there is no cylender. i call to delar but phone is not resiving. I told godun incharge to convey my message to delar . He give me a mobile to talk to dealer . He said to me" RUK WAHI Dakta hu Tujha cylander nahe milaga" .I coud not understand when lpg is not avallable why he tell me to go my Godam. It is not first time. Cansumer is beaten by Dealer and there sarvent many times. It is a village area there is no residensial collony. Customer always affrade to his securty. kindly keep full atanson to this matter.
    i had booked my lpg for my home on 14th day of september 2009.till the day ihave not received.my token no-1054.please take proper action.I am cooking by Electrical Apliances as my Gas is over.My dealer is ELA GAS Agency of NOIDA Sec-93 Gouyam budh Nagar U.P.MY consumer no-6566.Hope I will get reply today(10.10.2009.)Thanks.
    From P.G.Devassy, Parekkattil house, kavil kadavu, KODUNGALLOR.THRISSUR DIST, KERALA South INDIA. I have Booked my cylinder on[protected].Cunsumer No.8689.Booking No they are not agry to say us.Another person Mr.Francis.M.F.He Booked on[protected].Consumer No.8058.From the date of booking till today no responce.They are saying From LPG we are not getting GAS properly then how we can give for you.But I can get Gas from same agency for exes money.How many days takes to get one refil cylinder after booking.LPG complaint number given at agency.Mr.Shivan([protected])&Mr.Marcose([protected])sevaral times I called him not receving the phone.Some time switch off.If they receved the telephone this guys are shouting us.What is the solution.To whoom we should complaind.Some time shield oppen cylinder we getting.That time with in 20 days cylinder emty.Nobody d'nt no where to give, to say this type of probelam.This agency have some supporters.All the autoricsha ussing small cylinder GAS.Every one affrade this agency.We are all helpless.So asoon please take immediat action.This agency are not suplying GAS as booking order.They are giving each area by area. THANKING YOU P.G.Devassy(CANEL)
    Comments

    0 minutes ago by P.g.devassy [send email]
    From P.G.Devassy, Parekkattil house, kavil kadavu, KODUNGALLOR.THRISSUR DIST, KERALA South INDIA. I have Booked my cylinder on[protected].Cunsumer No.8689.Booking No they are not agry to say us.Another person Mr.Francis.M.F.He Booked on[protected].Consumer No.8058.From the date of booking till today no responce.They are saying From LPG we are not getting GAS properly then how we can give for you.But I can get Gas from same agency for exes money.How many days takes to get one refil cylinder after booking.LPG complaint number given at agency.Mr.Shivan([protected])&Mr.Marcose([protected])sevaral times I called him not receving the phone.Some time switch off.If they receved the telephone this guys are shouting us.What is the solution.To whoom we should complaind.Some time shield oppen cylinder we getting.That time with in 20 days cylinder emty.Nobody d'nt no where to give, to say this type of probelam.This agency have some supporters.All the autoricsha ussing small cylinder GAS.Every one affrade this agency.We are all helpless.So asoon please take immediat action.This agency are not suplying GAS as booking order.They are giving each area by area. THANKING YOU P.G.Devassy(CANEL )

    Our Agency Name:VINAYAKA GAS AGENCY.Kodungaloor, Tcr Dist.KERALA.South INDIA
    booked refil on[protected].not received yet.
    Due to the recent change/decision of automatic booking after 30 days has turned into a problem of delivery. I am consumer of Indane Gas being dealt with the agency ASAL Durg Entt., Gandhi Path, Chitrakoot, Jaipur. The last delivery given to me was on 25.9.09.

    LPG — Non supply of LPG

    Sir

    I have booked my request for supply of LPG on 23.11.2009, but the Surjit Fuel Depot, R.K. Puram, Sector-7, New Delhi, is not supply the cylinder. The agency is harrassing me and inolved in malpratices. Kindly take necessary action against them.

    Sheetal Prasad

    LPG — my diary dosn't recived

    my self mahaveer vaishnav i have a conaction of lgp celander but till now dosen't recived my gas diary from distributer

    so plz make hepl of me


    my self
    mahaveer vaishnav s/o balu ram vasihnav
    sanjay colony nagaur

    distributer address

    SHAHID SURENDRA CHAUHAN GAS AGENCY
    Sapcode :- 115729

    LPG — nondelivery

    i booked for my refil on 08 12 2009
    not received tilldate
    c no 630853
    madona gas kanhangad kasaragod
    distribution system in darbhnga is mess .all the cheaters are here

    LPG — non delivery of gas

    I booked a gas for home delivery on 10.03.10 but till today 13.04.10 not deliver. Whenever I make phone call to their person, he says tomorrow must be delivered. I am very sorry to say we are facing problem due to this type of service and it is regular happening with HP.

    My Gas Agency name Quick Gas Service, 287-G. T. Road, Uttarpara, Hooghly Pin-712258

    My Consumer No. 615054 (Snehasish Chatterjee)
    Indane Gas Services, Hyderabad

    My consumer no 425942 with the dealer LV Reddy Gas Service, bownpally, Hyderabad. The problems for booking lpg refill are
    1 There telephone no 2775 0715 and 2775 3549 is always engaged. If at all By god’s grace ring goes and hear the ringing some I got relief but it is only temporary why because it is not answered . Again you keep trying for hours together. As an administrator, you too should try to contact over these nos and should feel the pinch of it.
    2 Secondly I had booked for refill on 3410 on online and allotted sl no 2. Till date I am yet to get refill
    3 I also booked the gas through SMS on 13410,12410, to no [protected].
    4 Still I am trying to book gas over phone as I am trying since many days.
    5 I am aged 70 difficult for me to move 5 to 6 kms for booking gas in person
    6 My residence VK VENKATARANGA SARMA, Block A1, Flat Nos 105 & 106, MODI’s SILVER SPRING APTS., QUTHUBULLAPUR, CHINTAL HYDERABAD 500 054. AND MY CONTACT NOS ARE[protected], [protected].
    7 The matter is brought to your attention, try to help me I want lpg refill
    8 Sorry that I am bothering you with my problems
    9 Regards
    10 Vkv sarma 15 apr 10
    I have booked a gas cylinder on your no 1260. The vendor is S&P enterprises.
    The particulars are
    name:K. Surendran
    consumer No..sp9661
    Date of booking on your No1260: June 9,2010
    Booking no. at 1260: 17
    The deliveries are always delayed . It is almost a month . my consumption is one cylinder every 45 days.
    I suspect in terms of very late deliveries that my no.. is used for other deliveries.
    I have been unable to contact the dealer at the following Nos. 26027225/26031984/40532730
    despite my repeated attempts and hence I used 1260 (your centralized booking no.)
    Every time we need to pursue the dealer by personal visits.and requests.
    You may want to at random, check the efficacy of the dealers numbers which are impossible to get
    You may also want to check my account if other delievries are made on my account and I am willing to give a sworn affidavit on my consumption every 45 days interval
    You may also check on the phone number answerability.
    I also rang up 1260 to check on my earlier booking. Since your facility does not have the system of tracking as your answering m/c will answer"
    "You have booked on so &so day"
    Since it is after considerable time that I Checked with 1260 they have registered a new booking no . of 4 today[protected]
    Let us hope there is no further delay and at least the current delivery would be made as my requirement for replishment is only after 45 days.
    To sum up I request
    1) Deliveries do not take one month after centralized booking
    2) The gas dealers tel.numbers are sometimes not engaged and if so they do not just keep ringing which makes one believe that the dealer is selective in picking up calls
    3) there is provision for your 1260 number to track the booking and gives an option to the customer to check on status if he gives the date of original booking and your booking number instead of relying on the dealers whims who pretend to be surprised at the delay and hunt for excuses for the delay and often accuse of the customer beiing wrong
    Kindly resolve my perpetual problem without any recrimination now that I have complained to you
    best regards
    Surendran.
    sir i hv booked a gas on dated 17/07/2010 at national gas service hisar for customer no T-852 ADDRESS DARSHANA DEVI h.no 135 pabra bhawan krishana mandi hisar
    but till date i hv no receveid the gas & when i call at agency they ruffely said that HUM KYA GHAR PAR GAS BANATE H
    sir please do need full
    Dear Sir,

    Refer to my consumer no:20763 in the name of Suchitra gupta under Kleen gas vide my booking no:6364 dated:23.07.2010 even after passing of 23 days, i am unable to receive my refill.

    The worst delivery system of Kleen Gas experienced.

    Suchitra Gupta
    Mob:[protected]

    LPG — Non receipt of Refill

    Dear Sir,

    I am a consumer of Indian oil Lpg gas vide my consumer no:20764 in the name of Pradeep ku. Pradhan.I am unable to get my refill from Kleen gas bhubaneswar even after passing of 20 days of my booking.

    Kindly save us from Kleen gas.

    Thanking you,
    Regards,
    Pradeep,
    Ph:[protected]

    LPG — NON BOOKING OF THE LPG REFILL

    I LODGED COMPLAINT/FEED BACK WITH INDIAN OIL CORPORATION WHICH WAS DULY ACKNOWLEDGED VIDE REFERENCE NO 49770 DATED 8.11.2010
    IT IS REGRETTED TO SAY THAT NO FEED BACK/REEDRESSEL OF THE COMPLAINT HAS BEEN RECEIVED
    IT SIMPLY PROVES IN-EFFICIENCY ON THE PART OF INDIAN OIL CORPORATION, PARTICUALRLY HARRASSMENT OF PUBLIC BY THE DISTRIBUTORS OF INDANE GAS
    REGARDS
    PARVEEN KUMAR
    KARNAL

    LPG — LPG Refill denied. Account inactivated arbitrarily

    LPG Refill denied on the plea that account has been inactivated. When security deposit lies with the INDANE and there is no change of address, how can distributor deny booking of LPG Refills.
    Consumer Name: Dr Rajinder K Singla, Chandigarh
    Consumer No. N-25067
    Distributor: Numdeepmala Enterprises, Booth No. 79, Sector 16-D, Chandigarh
    Thanks & regards,
    Rajinder K Singla
    Same problem of above said Surjit Fuel Depot, R.K. Puram, Sector-7, agency happend with me . I have also booked my request for LPG supply on 28.12.10 and still today they are not supplying the LPG cyclinder. On Telephone they always give excuse that they will supply it today.

    Rajesh Kumar
    SIR,

    I had booked the cylinder on[protected] still now i did'nt get the cylinder . Even last cylinder was delivered after a month from the date of booking (on[protected] . I want to know the reason
    why they are delaying in delivering the cylinder. This case is not only with me even my neighbours is having the same problem. Now the cylinder i am using is empty , what i have to do for the alternative.

    On[protected] supplied cylinder while operating no gas was coming out from the cylinder . I made a call to gas agency and it was rectified by a mechanic. Because of this, only half of the cylinder i was able to use.

    Kindly understand my situation and sort out this problem as early as possible.

    thanking you

    with regards


    v.kannan

    consumer no : 31306

    indane : SRIDHAR GAS SERVICE : SAINT THOMAS MOUNT, CHENNAI 16.
    from three months we are getung gas.Iam the custamer of bindu gas from 20 years till now this type of problem i didn*r face. But from three months iam not getting delivery/. what happened i don^t now. But they are telling today tommorow.but iam not getting delivery of cylinder. Please take required action.And solve my problem. thanking you
    My Gas No. is 37709, Add: 43/2, R.P. Gupta Path, Near AV High School, Titagarh, Kolkata – 700 119, Mob.[protected], I booked my Gas through Automatic Booking System, Booking No.204340 on 06/06/2011. But till date no delivery has been made.The gas agency does not supply gas against Automatic Booking System of Indane Gas and the contact phone nos are either faulty or non existent. Difficult to book and get supplies from agency.

    Kindly do let us know what should I do, otherwise you will have to face the consequences. Otherwise we action against Abhijeet Enterprise, Gas Agencies.

    LPG — DELAY IN SERVICE

    I am a residing at BHAYANDER (E) DIST THANE MAHARASHTRA MY BHARAT GAS CONNECTION NO IS 49357 AT TIRUPATI GAS SERVICE BHAYANDER (E)
    I HAVE BOOKED THE CYLINDER ON 11/08/2011 BUT STILL TODAY THERE IS NO DELIVERY I GOT . EVERY TIME THERE IS DELAY.AND ALSO THE PHONE LINES AVAILABLE FOR CONTACT NOT PICKING UP THE PHONES. THE PHONE LINES ARE AS FOLLOWS.
    1)[protected]
    2)[protected]
    3)[protected].
    ALL THIS HAPPENS EVERY TIME PLEASE LOOK INTO THE MATTER.

    LPG — Not Delivering the LPG

    Dear All,

    I have booked the gas through message on 12 & 18 & 19 Aug,(bokking no.3164) its been not delivered yet . we have nair gas agency its in located vikas puri , i went to the gas agency , i confirmed that my booking is there or not its there , and he guy told its been delivered to your home soon, but unfortunately no one taking any keen interest to the customer problem. I must says nair gas agency has pathetic service, please look into this matter & do the needful ASAP


    Regards
    Consumer No .15934
    M:[protected]

    LPG — stealing of gas

    Sir,
    we the residents of K,37/80-81-82 Gwal Das Sahu Lane Varanasi P.S. Kotwali request you to stop refilling and stealing of gas from home delivery gas cylinders. One person name Sharad refill gas from his room and cause danger for the residents of that narrow street.Many trollyman come between 7to 10 am and steal gas from cylinders in that room.
    So Sir, resident of that street request you to stop that illegal operation of gas cylinders.

    LPG — Deactivation

    We have a LPG Indane Gas Connection vide consumer no. 22866. As we were not in town for some time, we could not book for refill. We are back and tried to book but were told that the account is deactivated. What do we do ?

    LPG — bank ac. detail asked

    sir,
    this is Arindam Biswas a APL card holder ,has a HP LPG connection, now a consumer verification form has provided by our gas agency & asked about my detail. In optional area of the form there is a column which asked my bank ac. detail , but i haven't. so is it necessary to make a bank account ?
    with regards
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      V
      venukl1
      from Bengaluru, Karnataka
      Nov 17, 2010
      Resolved
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      Resolved

      Address: Bangalore, Karnataka

      my name is srinivas having gas connection with BHARAT GAS disributor ROHAN GAS distributor the supply boy who come for cylinder delivery demands excess fare than actual bill if fails threats that he will stop supplying gas per cylinder domestic gas Rs 361/- as per bill some times for door delivery extra charge will be Rs 10 additional where as he demands Rs 380/- per cylinder and he dares to say that "go n complaint whom so ever you want" and owner of the agency also dont respond to the phone even
      plse look in to this
      Aug 13, 2020
      Complaint marked as Resolved 

      bharat gas (rohan gas distributors) — delayed delivery

      consumer no. 15150
      gas was booked on 31/1/2011 and delivery was assured in 15days its 18th feb today and the cylinder has not yet been delivered to our residence.
      we have called up and enquired, the concerned person told it will be delivered today but we haven't yet recieved the cylinder.
      the same problem is being faced by us from a past few months.
      and the cylinder when recieved always has a back billing date of 3 to 4 days back.
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        K
        ketakitarodi
        from Nashik, Maharashtra
        Nov 17, 2010
        Resolved
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        Resolved

        Address: Ahmednagar, Maharashtra

        This is Dr.Ketaki Tarodi from kopargaon,dist-Ahmednagar. I am very very distressed because of Bharat Gas company's local distributor in kopargaon. Inspite of requesting for the domestic gas cylinder delivery the local distributor makes us wait for the cylinder delivery for atleast 10 days from the date of applying for the same. Moreover the managers here speak lies to us and postpone our gas delivery.
        To add to our problems they extra charge us for the home delivery they make.
        Kindly look into the matter.
        Thank you.
        Aug 13, 2020
        Complaint marked as Resolved 

        Personal — Late Delivery

        Speed Post consignment No EN[protected]IN was booked from BKC post office for destination of Jammu Tawi. The DOC. was to be delivered within 48 Hrs but was delivered on 15/7/2008. Is this Speed Post or Normal Post.
        Could Postal authorities reply on this delay???

        Ravinder Safaya
        Ph:[protected]
        email : [protected]@rediffmail.com

        Bharat Gas — late delivery and collecting extra money

        while we are booking the cylinder they use to tell you will receive the cylinder within 10 days but we receive the cylinder after 18 to 20 days only and also the agency is billing the amount for 316.85 but the delivery agent collects as Rs.335.00, if we asks against the same they are telling that as delivery charges, if the agent is collecting the delivery charges let them include in the bill as service charges but they are not doing that and cheating the consumers.
        "Is this Speed Post or Normal Post" avoid these sarcastic comments. Try to behave like a literate person(which I m sure u r). Is it something happening everyday in ur life that u r so sore abt Indian postal service. Did u ever try to give good comments on any website for their speedy service which they are giving u for so many years. It will be hard to believe that ur post(mails) always go slow and if does then i m sure its bcz o[censored]r behaviour. Its seems like u feel that u r the only person for whom entire world shud wrk for. Get some life dude. Stop complaining on small issues like this. Use this website for complaints which really needs attention of public and authorities.
        I had Booked for the refilling of LPG cylinder on dt.19.09.2009 but yet today on 26.09.2009 there is not any response and nobody ready talk to us from the distributor of M/s. Anand Gas service, Badarpur, New Delhi-110044.

        Connection Number : AA32359
        I had Booked for the refilling of LPG cylinder on dt.19.09.2009 but yet today on 26.09.2009 there is not any response and nobody ready talk to us from the distributor of M/s. Anand Gas service, Badarpur, New Delhi-110044.CONNECTION NUMBER AA32359

        AGAR KOI CYLENDER BLACK SE MANGTA HAI TO THODA IDHAR UDHAR GHOOM KAR USE VAPAS AKAR CYLNDER BLACK SE DE DETE HAI.

        MANOJ KUMAR
        [protected]
        ONE CHEQUE BOOK BOOKED BY HDFC BANK ON[protected] BUT TODAT AND TILL TIME I HAVE NOT RECT ANY CONSINGMENT.

        Bharat Gas — Very Late for delivering Cylinder

        Hi my name is Santosh Ramesh Dangle and our registration number is 3013650.
        4 days back we have registered a requiirement for cylinder but from Thane office[protected] we are getting false commitments.

        I think the company is not concern about the client relationship.

        can some one act on this.
        I too agree, the agency are so irresponsible and are always harassing innocent customers only.

        lpg gas cylinder late delivery — too late delivery of domestic cylinder

        Dear sir,
        Requesting with folding hands, i tell you that i am a one client of domestic lpg gas cylinder, my gas agency is jay jyoti gas agency vejal pur,ph no [protected](allways angage). and when i contect on phon the lady received and reply chalu rakho, till 7 minutes no anser, after 8 minute our call autometic dis conected, this cycle continue all day, then what will do ,as a one possitive cllient?.
        hens we reached at agency and give a complain writeing, they are saying within 3 days you will received cylinder, but till 12 days you cant receive, then after we ring and ring on phone but no answer above said cycle to be continue, after 15 day we received gas, ok next month,when we book they are told us that after 21 days you will book, ok.now tell me .the 12 days period where disappear, for booking time?
        so sir pl do neccesory action ,if you are true indian, country lowers.
        I m Dr. Prashant Jagdale frm Baramati Pune We Date Gas Agency over here we hv lots fo late delivery problem after booking of gascylinder. we could not get d clinder atleast 15days after booking, And when call for d enquairy d no. given on d card is always shows busy . So we r always being in distressed condition about d cylinder bcoz d delivery system of d company is so irresponsible and d staff working wth d company is so harassing and arrogant .So kindly look into d matter.

        Domestic Gas Cylinder — late delivery

        I have ordered a gas cylinder on 1st february 2012 but till date i.e 1st march I have not recieved my cylider.,even after repeated reminders .Whenever we go to them they say your cylinder will be send tomorrow.It is really ridiculous.Very-very poor service

        Bharat Gas — Very late home delivery of bharat gas

        dear sir/madam,
        my name is manoj sahni.i live in yamunanagar in kartarpura.i want to say that our home delivery of bharat gas is very late.we don't get cylinder/gas on time .at least after 1 month or more.and they put dates on delivery as well on the gas copy.our gas agency is shashi gas agency.

        kindly act on my complaint as soon as possible............

        email id.....[protected]@gmail.com

        Bharat Gas — very late delivery & irresponsible

        i'm naveen...my consumer no 54863 & the distubutor name is MADAM enterprisis madivala...i had booked a cylinder on 2/07/03/2012 & they said within 20days i will receive the cylinder...but till date i hav not received any cylinder..& almost two months overed..i had called around 60times to them but they tell same answer that tomorrow v wil send..some of their executives hav told that ur cylinder has been dilivered allready, ur area supplier boy allready submitted the bill, we can't do any thing..such a irresponsible persons they are every time they deliver in the same way,...we need to call 'N' times..they hav gowdon in bellandur & they will advise to come & collect from there.. i hav a double cyliner collection & till so far they supplied only 4 cylinders from1 2 yearsb that to without bills..i[censored] go to their gowdon, cylinders will be supplied without any boookings with some extra money..
        i ampradnya b shah 4m adoni(kurnool dist)andhra pradesh. we could not get d cylinder after 15 days of booking also..moreover the office num doesnt connect at all. even if we visit personally to d office they dont respond properly.even though we r hvng 2 gas connections every time we hv 2 manage witout gas.kindly look into d matter

        Bharat Gas — NON RECEIPT OF LPG SUBSIDY AGAINST MY BHARAT GAS CONSUMER NO 27217

        WOULD LIKE TO REGISTER THE COMPLAINT REGARDING NON RECEIPT OF LPG SUBSIDY AGAINST MY BHARAT GAS CONSUMER NO 27217 ; ORDER NO 345292 DATED 25TH MARCH 2015; CM NO 3339651. KINDLY CHECK & HELP TO GET THE ISSUE RESOLVED

        home delivery service

        Cylinder is not being provided home delivery service by aparajita gas agency bhainsdehi.

        have not received LPG delivery even after booking and gettting confirmation message

        preetam singh gas connection no. 3055 booking no .[protected]

        Not delivered yet.

        I booked new gas cylinder on 3rd june 2013. Customer Id: 21593, Booking No 216. I have not received the gas delivery yet
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          G
          ganeshkarmakar
          from Delhi, Delhi
          Nov 16, 2010
          Resolved
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          Resolved

          Address: South 24 Parganas, West Bengal

          I was a consumer in Pune .During there BHARAT GAS SERVICES WAS Good.But In Kolkata there is a Distributor Named Banani Distributor of Bharat Gas,Located in 14,Suren Thakur Road,GariaHat,Kolkata,West Bengal.Usually During Transfer time the Gas Regulator and Gas cylinder is given.But from This distributor during Transfer they have taken the money amount and but during trasfer they have not Given the Regulator and Gas Cylinder .Besiders after a long days they provide gas cylinder .Regulator they did not provide till now.Also for Gas Cylinder they have charged the Gas Price of 365/- .Whenever i call them they told me that they did not have Regulator.Our Daily Life is very much affected due to not having cooking facility in our home due to this .
          Aug 13, 2020
          Complaint marked as Resolved 

          BHARAT GAS-BANANI DISTRIBUTOR — Not Delivering Regulator for a long time

          Pune to Kolkata Transfer Process is done .But BANANI DISTRIBUTOR Located in 14,Suren Thakur Road,Gariahut,Kolkata not yet provide the Regulator.
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            D
            Deepika Munot
            from Pune, Maharashtra
            Nov 14, 2010
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            Address: Pune, Maharashtra

            I have recently shifted to Pune from indore and ned to buy a new LPG connection. I went to Bharat gas at their Jail road depot and was told that I had to Pay Rs. 5,300/- for a cylinder, pipe, regulator and a Two burner table top stove. I told them I do not need a stove, but they informed that I did not have a choice. I will have to pay that much regardless of whether i need a stove or not.
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              A
              APARNE GUNE
              from Pune, Maharashtra
              Nov 13, 2010
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              Address: Pune, Maharashtra

              I HAVE REGISTERED MY DEMAND FOR REFILL BOOKING UNDER MY CONSUMER NO. GS 47262
              WITH M/S GAURI SHANKAR GAS AGENCY ON 24.9.2010 AND I HAVE ADVISED MY WAITING LIST NO IS 247.
              TODAY, I UNDERSTAND FROM THE DEALER THAT THE DELIVERY FOR THE MONTH OF OCTOBER IS GOING ON.
              I HAVE BEEN ADVISED EVERYTIME THAT DELIVERY WILL BE MADE WITHIN 4/5 OR 10 DAYS AND YOUR CARD HAVE BEEN SENT TO OUR GODOWN, YOU MAY CONTACT THEM, BUT THEIR
              CONTACT NO IS NOT ADVISED.
              THEREFORE TO WHOM OUR CYLINDER WAS DELIVERED AND WE ARE UNABLE TO BOOK
              ANOTHER CYLINDER SINCE ONE BOOKING IS PENDING WITH THE COMPANY.
              IN THE CIRCUMSTANCES TO WHOM WE SHOULD CONTACT AND WE WILL GET THE DELIVERY OF THE CYLINDER.
              THANKS AND REGARDS
              APARNA GUNE

              Bharat petroleum Cylinder — Non delivery of Product

              I AM A CONSUMER OF YOUR GAS AGENCY SUPER CARE AGENCY IN DWARKA, SECTOR-7 PART-1 C180 PALM EXTN.. MY CONSUMER NUMBER IS 22021 BY THE NAME OF MRS. MANASHI SARKAR. I HAVE BOOKED A DELIVERY FOR THE DELIVERYOF A GAS CYLINDER ON 26/01/2010 ORDER NO.542702 AND AGAIN ON 5/2/2010 ORDER NO.594758. I TRIED CALLING ALL THE NUMBERS PROVIDED IN THE NET AND THE GAS SUBSCRIPTION VOUCHER TO MY SURPRISE NONE OF THEM ARE WORKING. I BEING A ELDERLY WOMEN IS NOT ABLE TO GO AND REGISTER MY ORDER AT THE DISTRIBUTOR LOCATION PLEASE HELP ME WITH THE SITUATION AS IT HAS BEEN MORE THAN 10 DAYS AND I M OUT OF GAS IN HOME.

              LOOKING FOR A APPROPIATE RESPONSE
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                M
                maulikthakkar
                from Mumbai, Maharashtra
                Nov 13, 2010
                Resolved
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                Resolved

                Address: Pune, Maharashtra

                Agency of Bharat Gas:
                Akshay Agency, Baner Pasan link road, baner, pune 411045.
                Distributor number 166969

                I Maulik Thakkar visited Bharat gas for the new conneciton. problem is they can give connection if you buy new stove but if you have stove, it will take unknown time (15 days to 2 months or more) for doing inspection to ensure my stove and pipe and regulator are good to use.

                I give my home address details to do inspection on 28 Oct and even till today no one from bharat gas came to do inspection. There is no end-date to do inspection. On my visit, agency team are saying it is pening since month of august... what a bad service they are doing?? or they want to increase their count for new connection....

                for new connection they need ration card. I have rent agreement, passport copy with address of bangalore and company ID card for the reference. But they want ration card... I am surprise.... PASSPORT is acceptable even in US. I visited US 3-4 times and always passport is enough for getting the house on rent but here it is all bad processesss.... and customer harassement....
                Aug 13, 2020
                Complaint marked as Resolved 
                I have been visiting a Bharat Gas dealer of our area " westend Gas Agency" for a few times during last month for a new gas connection as the current connection we have in a joint family would move to the new place.

                The first question asked is would I need a gas stove along with the new connection? if your answer is No then the expression on the face of the owner changes and all minute problems start cropping up.

                If you clear whatever asked and go back there would be be something new that would be irrelevant.

                If you buy the Gas Stove you can get a new connection the next day or an inspectioncan take upto a week subject to availability of the inspecting person.

                Can also somebody suggest me the best people to contact in Bharat Petroleum for the same?
                dear sir i have a new con.plz call me
                mo.[protected]
                New connection
                I have visited a Bharat Gas dealer of our area " Rahul Gas Agency, delhi " this month of april for a new gas connection, as the current connection we have, in the name of my brother, have moved to new place. now i don't have a gas connection.but the owner of the agency told about verification report, thereafter gas connection will be given.it seems, it will take atleast 15 days that depends on mechanic, who will verify, even after, i am ready to purchase gas stove from there only.
                [protected] yor contat
                A new gas connection is alloted to me from Vijaya gas, Kottayam, kerala( bharath gas agency). but they are forcing me for purchasing a hot plate with the connection. and the cost they demanded is Rs. 3900
                with single sylinder and a hot plate . I wish to purchase the hot plate from the market. they are not readey to allote the connection without the hot plate.Is the connection includes the hot plate? what are the charges of a new connection ?
                Bharat Gas distributor is insisting me to buy hot plates from them, I already hav with ISI mark.
                I complain to Bharat Gas personal (customer relationship personal, Udaipur territory) regarding this matter but he was also insisting me to buy from distributor or present some BIS certificate. I live in Kankroli Distt. Rajsamand Rajasthan

                bharatgas — Not providing any new Connection in Hyderabad

                i m trying from last 2 months for new Gas connection in Hyderabad. all agencies are telling me that Bharat gas has stopped providing any new connecrion in hyderabad. please let me know the details please
                i need new gas connection in hyderabad, i am staying with my family in kothaguda, kondapur
                I need a new gas connection in Hyderabad, I am staying with my family in Hakeempet, Tolichowki, Hyderabad-500008.
                it is ridiculous that the cooking gas agencies demanding the customer to buy products for Rs3800 + deposit Rs1250 from them then only we get the new gas connection.*shri balaji agencies N0:7,north gate S.S.colony Madurai-625010. demanding the same for the new connection. sir please do something these kind of robbery
                This is to inform you that i approached one of your distributor name Madhu Gas Agency in Gurgaon,New colony, (near Gauba Kothi) in january 2010 for new connection , the staff said that no new connection is being given and asked me to visit in 15 february 2010, again i visited on 15 february 2010 i was said the same thing and again asked me to coime in march 2010, i visited today i.e. 07/03/2010, again the staff said that new connection is on hold and asked me to come in April 2010.When i pointed on the notice board where it was clearly mentioned that new connection are open though why he was refusing me, then he said to come on 15/03/2010 with documents.Now iam not sure that whether he will accept my documents on the said date.Require your intervention in this regard so that i get the connection without escalating to the next level.He also suggested me to contact indane gas service and not to come to bharat gas, but i said that bharat gas in nearer to my residence why should i go to indane.
                I Neha Rajan Kocharekar hereby inform you that I wants new connection of sylinder in virar. We have one of the Barat Gas Agency ANITA GAS SERVICE situated in Virar (West). I have applied on 28.08.2010 for new connection alongwith 2 sylinder.

                Above agency ANITA GAS SERVICE told me you have to pay 8,400/- (Rs. Eight Thousand Four Hundred Only) for new connection and the above charges will be include 1 Gas Stove and 1 Water Filter which we don't want. Because I have my old Gas Stove. Buy they are forcing me to by Gas Stove and also to buy water filter which I don't want as my financial capacity is not so healthy to buy above additional thigns, which they are forcing to each and every consumer.

                I am requesting your goodselves that kindly accept my complaint and make action on above gas agency to unable me take gas connection.

                ANITA GAS SERVICE
                VIRAT NAGAR
                VIRAR (WEST)
                DIST. THANE.
                TEL. NO.[protected]

                Thanking you in anticipation.

                Yours faithfully,
                NEHA RAJAN KOCHAREKAR
                E-301, MOHAK HOUSE NO. 3
                MORYA NAGAR, VIRAR (EAST)
                DIST. VIRAR, PIN : 401 305.
                MOB. [protected]/[protected]
                SIR MERA NAM MURARI LAL AGRWAL HAI ME THUTHIBARI KA RAHNE WALA HU MENE 2YEAR PAHLE CANECSAN KA PESA DIYA THA LEKIN ABHI TAK NAHI MAILA KEWAL PRESAN KARTE HAI MURARI AGRAWAL C/O GANESH CLOTH STORE THUTHIBARI MAHARAJGANJ PINCOAD-273305, TEL[protected]
                1.Meerut area manager Sanjay Chug ( [protected]) kahte hai ki father ke nam makan me beton ko connection nahi diya jayega pehle apna makan kharido phir connection malaga.
                2. Tiranga Gas Serves Meerut ka niyam hai ke delivery ke 30 din bad gas li booking karte hai. booking ke 8-10 din bad ki date par gadown par ja kar gas lani parti hai. ksi karan se date par hum gas lene nahi ja pate to bookin cancil kar dete hai .phir new booking karani parti hai 8-10 din ki date deti hai tab gown se ja kar gas lani parti hai.
                Kya vastav me company ke yahi hai.
                Dhanyawad
                Mohd Salim [protected]
                Sir/Madem

                Good Evening
                I am Bhagwat Singh Ranawat Leve in Bhinder.

                New Cannection for Gas Tanki But Your Branch Is very Informations & Gali Galoch Plz aap iski kuchh karwai kare plz urgent call me....... Sir/Madem

                From:-
                Bhagwat Singh Ranawat,
                Vista Computer, Bhinder
                Mo. [protected]

                Plase call me Now......

                ThanX Sir
                I like Sir Plz iski kuchh Complain Kare sir
                Mere Sath bhi yahi kuchh hua he sir...


                Satish Kumar Prajapat

                Bhinder
                Dear Sir/Madam,

                I want a new bharat gas connection hardoi, uttar pradesh (E), sub dealer(vidya gas service) is asking Rs. 6200/-
                Please inform me real price of cylinder + regulator + Pipe

                2) I want to have only a cylinder without chula, how much it will cost for one cylinder.
                thanks and regards
                ankit mishra
                mo.[protected]
                sir actully i have submitted my document for lpg gas arround ten days ago but agency is not providing to me new connection.my waitin no-1617908
                but my waiting list has been cleared .than what i have to do?
                really dear
                Agency of Bharat Gas:
                Akshay Agency, Baner Pashan link road, baner, pune 411045.


                I Sunil Karande visited Bharat gas for the new conneciton and had a conversation with one of the female staff. problem is they can give connection if you buy new stove but if you have stove, it will take unknown time (15 days to 2 months or more) for doing inspection to ensure my stove is good to use. The inspection is a compulsion even after i am using the stove for the last 1 year in Baner with piped gas facility.

                I registered my home address details to do inspection and am waiting for a response.

                This is terrible the way we receive responses. Ridiculous.

                Hope this changes sometime.
                Dear Concern,

                I have registered LPG new connection on 24-11-13 vie of Wait list ID: 6984288. But my distributor ‘ANAND GAS AGENCY’ Mathura Road, New Delhi has not submitted the KYC form. This gas agency is very non-co-operative and the staff is very arrogant. Please Do needful.

                Amit Kumar Upadhyay
                [protected]
                Hi,

                I had booked for a new LPG connection online and along the required documents and printouts, i went to the agency (Sri Munuswamy Agency) in Velachery Chennai. They are demanding for 6000 rupees for a new connection where as the actual amount is only 2500. The difference is for a gas stove they say. When I informed them I do not want a stove, they out rightly denied a connection stating that it cannot be taken without purchasing a product from them. They are not allowing me to meet any senior person at the agency. Tried contacting the helpline provided in the mail from Bharat Petro, eum but they are unable to give a solution or book a complaint.

                Shine.
                Dear sir
                mene ebharat gas par new connection ke liye apply kiya tha meri wait list id 12621393 hai or mobile pe msg aaya tha 15 din ke andar distributor se samprak karo mene SULABH GAS KOTA PE SAMPARAK KIYA UNKA JAVAB THA ABHI KOI NEW CONNECTION NAHI HAI FEB MONTH ME AANA
                SIR JI APNE ONLINE FORM SUBMIT KYO KARVAYA OR MOBILE PE MSG KYO AAYA SAMPRAK KARNE KE LIYE DISTRIBUTOR
                New connection available on net but om gas agency bulandshahar not give a new connection

                BPCL — To start my gas connection

                My Gas consumer number VK-9926 is lock.so you are kindly requested please start my Gas connection.

                Bharat Gas — late delivery of booking cylinder

                R/sir I have booked my cylinder since 3-april-2015 and order no. is 4640 but i cant get cylinder on time

                dule conections

                dule connections
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                  S
                  sanjay kushwaha
                  from Mumbai, Maharashtra
                  Nov 11, 2010
                  Resolved
                  Report
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                  Resolved

                  Address: Mumbai City, Maharashtra

                  i m consumer of Bharat Gas having consumer no 86711, dealer name Ashok Gas Service, located at Sai Satguru Apartment, Shop No B/2, Sainathwadi, Opp dhumal Service Station, Asalpha Link Road, Ghatkopar West, Mumbai 84. my complaint is non-delivery on time or very late delivery of Gas Cylinder at my residence. it happens from last 4 months.Normally the vendor is delivered the cylinder 2-3 days but from last four months the deliveryman delivering the cylinders 15-20 days. either they are selling in black or they are not doing their job properly. so please, i m requesting you please take necessary action against the dealer Ashok Gas Service and their men. thanking you.

                  oblidged.
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  Bharat Gas — Non delivery of cylinder on time

                  Dear Sir/ Madam

                  I have booked a refill cylinder on 9th August 2008, Still today the Gas Agency dealer has not delivered the refill cylinder . I'am in pathetic situation as no cooking Gas is available currently . We are 4 members in our family & it will be expensive to fetch food from Outside in city like Bangalore.
                  Pls note, this is not the first time of such compliant i'am facing, every time this is happening & we are left to the mercy of the Delivery boys ( Gas cylinders) at the end !!!.

                  Details of booking done is given below :
                  consumer No : 19019
                  Date of booking : 9th August 2008
                  booking No Given - 3184
                  Gas Agency : Rashmi Gas Agency, Krishna Raja Puram -Bangalore -560 016
                  My tel / ctc :[protected]

                  Bharat Gas — NON DELIVERY OF GAS CYLINDER IN TIME.

                  DEAR SIR,

                  MY NAME IS ANTONY.K.J, FROM COCHIN, INDIA.
                  I HAD PLACED MY BOOKING AT NEAREST BHARAT GAS SUPPLY CENTRE ABOUT 42 DAYS AGO, MY BOOKING # IS 15433 FOR YOUR REF, HAS NOT RECEIVED THE REQUESTED YET!!!
                  WE HAVE HEARD RUMOUR THAT AN EXTRA AMOUNT OF PAYMENT MAKES THIS DELIVERY EASY AT DOOR FOR PEOPLE WHO WILL TO DO SO. WE REQUST YOUR KIND HELP TO LOOK INTO THE ISSUE & HELP ASSIST TO GET THE CYLINDER THROUGH PROPER CHANNEL. LOOKING FORWARD TO YOUR IMMEDIATE INTERVENTION.
                  Dear Sir/ Madam

                  I have booked a refill cylinder on 24th december 2008, Still today the Gas Agency dealer has not delivered the refill cylinder . I'am in pathetic situation as no cooking Gas is available currently . We are 5 members in our family & it will be expensive to fetch food from Outside
                  Pls note, this is not the first time of such compliant i'am facing, every time this is happening & we are left to the mercy of the Delivery boys ( Gas cylinders) at the end !!!.

                  Details of booking done is given below :
                  consumer No :10201
                  Date of booking : 14th december 2008
                  Gas Agency : prasad gas service k.m.puram mysore
                  My tel / ctc : [protected]
                  We have been booking the gas once in 3 months as per our requirement. Our supplier is Shreeraksha Gas Agency # 8/2B, Shreeraksha Building, Bommasandra Post, Bangalore-560 099. Myself and my wife keep calling to this agency but we have not received proper reply from them. Our gas was booked about 20 days back. Some time the behaviour of delivery boys is manner less. Kindly look into the matter and arrange to send the gas.

                  Bharat Gas — Non Delivery of Gas in time

                  My consumer no. is 20288 We have been booking the gas appox once in 3 months as per our requirement. Our supplier is Shreeraksha Gas Agency, 8/2B, Shreeraksha Building, Bommasandra Post, BANGALORE-560 099. We have booked the gas around 20 days back. For booking the gas also we have to go at their place itself they have given the telephone nos[protected], 7835733 . All these nos are ringing but nobody will pick the telephone. We are staying at Vishwapriya layout, Begur. Its very far to go to that place. The behavior of delivery boys were manners less. We request you kindly look into the matter and arrange to send us the gas.

                  Bharat Gas — Non delivery on time

                  Hi,

                  I have Bharat gas cylinder in Anita Gas Services in Virar (W). Every time i book cylinder i am not getting on time they deliver after 5 to 6 days.

                  Pls take action on this

                  Sunil

                  Bharat Gas — Non Delivery of Gas Cylinder on Time

                  Hello Threre,

                  I am Kamal Sharma, a customer of Bharatgas since 2005. I would like to bring to your kind notice that I have been facing problem of non delivery of cylinder for almost 3 year now. I have had words with the manager in this regards and he promised that an appropiate action will be taken followed by corrective messures to ensure timly delivery of cylinders. However, it is really unfortunate to state that nothing has been done to rectify this issue.

                  I am sure that a quick action will taken to ensure smooth functioning of the system which plays an important part in our day to day life.

                  Regards,
                  Kamal Sharma
                  y consumer no. is 12077 We have been booking the gas appox once in 3 months as per our requirement. Our supplier is chitra Gas Agency.no:292, R.K mutt road ra puram chennai We have booked the gas around 14 days back. For booking the gas also we have to go at their place itself they have given the telephone nos . . Its very far to go to that place. The behavior of delivery boys were manners less. We request you kindly look into the matter and arrange to send us the gas.
                  [Complaint comments] Read comments [Complaint comments]
                  Dear Sir,
                  We are residence of ghodbunder Road, Thane(West), Maharashrra.Ours consumer no.668 withBharat Gas since 5 years.Agency situated at Sai Baba Complex, Ghodbunder road.
                  We booked gas on 28th Nov 09, but till date no delievery, inspite of daily reminder.Agency not attending calls, we have no obtion to complain or request.If you can help us for getting gas, we will oblige.we are frustrated as they assure daily assurance of delievery.please HELP.
                  Regards,
                  N.L.Tandon

                  Bharat Gas — Non-delivery in time

                  Dear Sir,
                  I have not received the Household LPG gas even after 20 days from the booking. This happens from last three bookings. This complaint is all over in our colony. The gas agency is not responding even after various oral complaints. I request you to do the needful in this matter at your earliest.
                  Thanking you
                  Mrs. S S Joshi
                  20, Kalpataru Colony,
                  Tasgaon Ves,
                  Miraj 416410
                  If you go to the office. You will find 2 laies seating there and talking over mobiles all the time. They even dont attend you. They think themselve as something very extra ordinary. All the time they talk unnecessary things over mobile but not attending the phone. Once I waited for around 35 mins and those unique ladies went on gossiping over the mobile. Laughing at time. This is very rediculous. Any one can give the emial or number so that I can complain about the unique ladies present there

                  Bharat Gas — Non Delivery of gas cylinder on time

                  Dear Sir,

                  The Bharat Gas claims to deliver the gas cylinder to its consumer within 24 hours of booking.

                  My consumer number is 18164 and Agency name is "Panvel Gas Service", Panvel.

                  This is to inform you that we had booked our cylinder for home cylinder on 24/12/2009.
                  But delivery has not taken place despite of daily reminders till today i.e. 09/01/2010.

                  This is happening for last three months that we are not getting deliveries in time. We have to go personally and hire a vehicle to get the delivery done.

                  Please let us know, how can we continue the relationship with you if we are not getting proper service from your side and not even proper reply from your agency employee.

                  Please look into the matter.
                  Hi

                  I have Bharat gas cylinder in BANU gas agencies, Chennai 95. Every time i book cylinder i am not getting on time they deliver after one month i have one cylinder only wt can i do they didnt give proper delivery.

                  Pls take action on this

                  Bharat Gas — Non delivery of cylinder in 20 days

                  My cylinder registration number is 9321 and i have booked my cylinder through 24 hour telephone booking number 1712.When I go to the VIJAY GAS AGENCY they said there is no booking of your regeistration number.
                  The Booking Date is 29/12/2009 and Booking number is 2.
                  this complaint is right and there is also rude behaviour of staff at VIJAY GAS AGENCY, BADLI
                  DEAR SIR
                  MY CONECTION NO. IS N-19785 WE HAVE BOOKED OUR GAS ON DATED 23.01.2010 AND TILL TIME WE HAVE NOT FOUND LPG. PLEASE VERIFY THAN SOLV IT.
                  THANKING YOU

                  Bharat Gas — Non-delivery of cylinders on time

                  Dear All,

                  I would like to bring to your notice there is a always a delayed delivery of gas cylinders.Even though we have the double cylinders facility with National Gas service located at Wadala(Mumbai),we are facing shortage of gas.We are given assurance of cylinder delivery in 2days but it doesn't arrive at our place even after several calls or meeting the dealer.This has caused in additional wastage of time & money since we have to carry the cylinder to the dealer for bringing the filled gas cylinders.Please let me if there is any shortage of cylinder in Wadala(Mumbai)

                  Please look into this issue & rectify this ASAP.

                  Thanks & Regards,
                  Bhushan Panchal

                  Bharat Gas — non delivery at time

                  sir bhart gas claim that cylender reflle with in 24hr.of booking but we have book 3/2/10 but he has not deliever please arrange nessasery action.
                  I am the customer of hitesh gas service shidipura. my customer number is 14073 with the name of Mazid Khan. My complaint is that always they have not gave me cylinder at time & I am suffering for the same So please take an urgent action.

                  Thanking you.
                  Fahmeed khan
                  S/O Mazid khan
                  I have not received the LPG gas till date from the date of booking & this is not singal case every time tried to call to gas agency but there phone lines always going busy. The gas agency is not responding even after various oral complaints. I request you to do the needful in this matter at your earliest.

                  Agency Name:- Hitesh Gas Services
                  Booking No:- 1
                  Booking Date:- 1/27/2010 3:27:13 PM SMS 5774 BP

                  Bharat Gas — non delivery of Gas cylinder after 20 days

                  Dear sir,
                  I had boobed for Bharat Gas on 02 Jul 10. Gas cylinder is not delivered till date.Details are given below:
                  consumer No; 11010 Sv No: [protected]
                  Distributor
                  Shree Maruti Bharat Gas Service,Adarsha Colony, Tingre Nagar, Pune-411032
                  waiting No-161.

                  Delay in home delivery has become a regular feature with the above Distributor,

                  Best Regards,
                  Lissy Toms
                  sub complaint against no delivery of gas cylinder.

                  sir,
                  It is to inform you that i had booked gas cylinder on dated 16/08/10. against register no. 21278 & 21200.
                  Till date no delivery has been received. This is for your kind information and further action please.
                  name:- Maninder Kumar & Ashok Kumar
                  contact no. [protected]
                  we are very sorry to inform you that your incharge of distt. moga whose no. is [protected] (complaint officer) who do not listen to our any complaint of city gas centre shop no. 129-130 gill road moga . This person collect the money from the agency which collect the money from the sale cylander on the open market .please check(quantity of the cylinder which comes in agency and the numbers to which it is delivered ) the record of the agency of 6 months i.e city gas centre moga otherwise we will protest in the moga city in the shape of dharna in a distt office or in the front of agency office this is our first complaint please take the action against the agency and the above noted mobile no. of person .thank you
                  yours Salvinder singh
                  [protected]

                  gas cylinder — Non Delivery of Gas on time

                  I have taken GAS connection from Jay Jyoti Gas Services (Bharat Gas) , consumer No 31844, My Complain is we have got feedup with the service of the Gas Agency. It takes more that 30 Days to deliver Gas at our home even after we book the Gas on 21st Day from last delivery & after doing tremendous follow-up for the same. 1st of all to get the tele phone line thru it self is the BIGGEST pain & challenge for a consumer. The agency is delivering gas as if they are doing any "FAVOR" to us & the treatment which we are getting is like a 3rd class". Request you to pls look into the same

                  gas cylinder — non delivery of cylinder in time

                  Auto gas booking system is not working properly. Our gas cylender not being delievered in time. While contacted over phone, the numbers are always busy. . My consumer No. is 54339. Do the needful please.

                  Bharat Gas — blocked connection - consumer id 60460086

                  Its been a week we are trying to get the connection unblocked, which got blocked due to mis-communication of address proof, we have submitted the correct address proof but till date nothing has been done.

                  Its Very Annoying

                  My Self Rakhi Tendolkar. I booked 3 time via mobile for Gas cylinder refill. And I've a single connection. Till Date not recived cylinder. What i do now?
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                    U
                    ujjalbera
                    from Tirunelveli, Tamil Nadu
                    Nov 10, 2010
                    Resolved
                    Report
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                    Resolved

                    Address: South 24 Parganas, West Bengal

                    Respected Sir/Mam,
                    I am Tushar Kanti Bhakta at 1/8, jadavgarh, Haltu, Kasba, Kolkata – 700078. Consumer of BHARAT GAS (Banani Distributor, 14, Suren Tagore Road, Kolkata -700019, phone number[protected],65677365. Vat number is [protected]), my consumer number is – N 6513,(My last delivery date is 20/08/2010) I booked a cylinder on 29/09/2010 (42 days ago) and booking number is- 011, “they told me within 10 days we will delivered your cylinder” but they can’t deliver till today. I called 10-15 time, and go to distributor office 2 time always they reply me we have delivered today and you will get it. But till now I can’t get my cylinder. Now my other cylinder already empty. They can’t book in this time other cylinder. In this time what can I do? I am an old man (81 years) please Tell me what can I do?
                    So, I request to you please take necessary action as soon as possible, I will thankful to you. With regards.


                    Tushar Kanti Bhakta.
                    1/8, Jadavgarh, Haltu, Kasba, Kolkata – 700078
                    Phone Number - [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Dear Sir, Madam
                    I am consumer of Bharat Gas since two years. I have only one cylender in four members family. Now I want to DBC cylender. but company presserised to me that you have to purchaed some things like cooking oil, acqusure filter, rice, tea etc. I can not afford these things. I belong to lower middle class family, Sir request to you kindly provide me a second cylendr without condition.

                    Waiting for your positive reply.



                    Ageny Name: Akshay Gas Agency
                    Near Police station Bhayander (West)
                    Thane- 401 101
                    Tel: 28192242/ 28146646

                    Regards,
                    Narendra Tulsian
                    Consumer No. 11699
                    A/404, Venkateshwar Building
                    Near Union Bank of India
                    Station Raod Bhayander (West)
                    Thane- 401101
                    Mobile: [protected]
                    Awaiting your reply
                    Dear Sir,

                    I am residing in chennai, I am the customer of Bharath GAS, My distributore name is Ramiah Agencies Valasaravakem Chennai.
                    My consumer no is 24681. I have booked for refilling on[protected] throgh, but still now i did not receive the GAS.Near about 30 days gone. I have contacted the distributor many time, but I have face ver poor response. I request you to do the nedful at earliest.

                    SMS booking Ref. No. 3827617.

                    -Ashiq
                    Dear sir,

                    I am residing in kolkata, i am the customer of Bharath Gas, My distributore name is Bonane kol-19 [protected]

                    My consumer no is 312. I have booked for refilling on-12.08.12 on phone [protected].

                    but still now did not received the gas. I have contacted the distributor many time, today i am call the distributor but his beabear his so bat. i have face ver poor response. I request you todo the nedful at earliest.


                    Panchnon ghosh
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                      S
                      SUDHIR ADHIKARI
                      from Agra, Uttar Pradesh
                      Nov 10, 2010
                      Resolved
                      Report
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                      Resolved

                      Address: New Delhi, Delhi

                      I had Booked for the refilling of LPG Cylinder Consumer No. B.B. 19873 in the name of Mr. Madho Singh Adhikari on dated 10.11.2010 but they refused to deliver the supply of that Cylinder.

                      As per the talk with Mr. Joshi (Kitchen Care - Manager), One Inspection is to be done at our kitchen and they will charged Rs. 70.00 against that inspection. Nobody had not paid against that inspection in our area, so why should I have to pay that amount against that silly inspection.

                      He is so rude in his behaviour and he clearly said to not to supply the our Cylander whenever we will not pay Rupees 70.00 against that inspection and he will cut our LPG connection till today.

                      Please suggest me to clear that issue and get Cylander.

                      I am the customer of Kitchen Care, Bharat Gas Agency, No.-537, "S" Block, School Block, Shakarpur, Delhi - 110 092.

                      He is extremely rude and show a careless attitude.

                      Please advice whats the next step.


                      Sudhir Adhikari
                      230 / 20 E, Gali No.-5
                      Mandawali
                      Delhi - 110 092
                      Ph- [protected] (M)
                      E-Mail :-- [protected]@yahoo.com
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      kichen gas — no supppy

                      connection number 6083 enrolled with avery gass Laxmin Nagar Sakarpur, Delhi. while contacted on 22.04.2008 for booking of gas, it was told by them that our number has been shifted to Radha Govind gas sevice 9/171, shyam block, near P.N.B kailash Nagar Delhi, without taking our consent nor did they inform to us. telephone number 22075114 and 22073323 given to us by the every gas in respect of kailash nagar agency has not been responding. The every gas agency has denied to suppy gas to us. Also kindy connect our gas supply number to our nearest gas agency at Block Number C-4, Yamuna Vihar, Delhi - 53 as i am the resident of Yamuna Vihar. Kindly respond immidiatly
                      I am a resident of Delhi for the last 40 years and this is the rudest gas agency I have encountered. They delay gas delivery and give reasons of supply problems, but their delivery guy delivers a cylinder instantly the moment you offer him extra money.
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                        A
                        ayikha
                        from Mumbai, Maharashtra
                        Nov 10, 2010
                        Resolved
                        Report
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                        Resolved

                        Address: Palakkad, Kerala

                        Consumer No. 4601 Ayisha Khaleel Cheerakuzhi House Paatiparambu
                        Lakkidi Tel. [protected] [protected]Thaliadan Gas Agencies Ottapalam, Palghat Dist.
                        You owe an explanation why gas supply is erratic. Is it due to lack of supplies to you by BPCL, or due to improper distribution arrangement by you or diverting the gas supply for domestic purposes to other sources for undue gain. After several requests since 17th September you have not supplied gas to me putting me in great inconvenience. Telephones are not attended. Even if occasionally if somebody lifts the telephone, it is cut before we could talk. There is no e mail facility for booking gas in Ottapalam office. Due to invariable delay in supply of gas irresponsible way of handling customer's request I need your explanation or else I would take up the matter in appropriate forums for justice. Since 17th September 2010 no supply has been made despite several requests and my personal visit to your office once when you stated that gas supply is not available from the factory and i had to come back empty handed. Awaiting your prompt response to this complaint.
                        Consumer No. 4601 Ayisha Khaleel Cheerakuzhi House Pattiparambu


                        Ayisha Khaleel


                        Ms. Ayisha Khaleel Vadakkeveetil
                        Cheerakuzhi P.O. Pattiparambu 680588 Kerala
                        Mobile No. [protected] [protected]
                        E Mail address: [protected]@yahoo.com
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Bharat Gas — Supply of gas

                        The office is located in such as filthy and dirty location that it is a shame for the Bharat gas agecny. The supply is so irregular that even after three months of booking you rae not sure u wull get the gas. The owner should be put behind the bars.
                        Dear Sir
                        Myself, S.C.Bisaria, has a LPG connection no. 10420 with Chandra Gas Agency, Bareilly in my name.

                        Gas was booked in the first week of the last month i.e. February 2010 but the delivery has not been made so far. A no. of times my servant has visited the agency but the response is negative and that too in rude language. Please help so that the same connection can be continued.

                        S.C.Bisaria
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                          S
                          sappasaravanan
                          from Chandigarh, Chandigarh
                          Nov 9, 2010
                          Resolved
                          Report
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                          Resolved

                          Address: Tamil Nadu

                          Aadhi Bharat Gas Agency in Thiruvanmiyur, Chennai

                          UseLess Agency, They will Never Pike the Phones, and the gas agency owner is behaving like rowdy and using harsh words

                          [protected],[protected]

                          Better Bharath GAS CANCEL this Very Very Worst UseLess Aadhi Bharat Gas Agency-------Then only Customer will Happy

                          I am very very angery ... Who provides Agency, for this kind o[censored]seless...


                          Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41, Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41

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                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Its worst in customer care, all Phones always busy you cannot call them for your urgent need, if they pick up phone lady talk very rude simply tell we will send you cylinder today, but after 10 times you called you will get the same answer
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                            S
                            sappasaravanan
                            from Chandigarh, Chandigarh
                            Nov 9, 2010
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Chennai, Tamil Nadu

                            Aadhi Bharat Gas Agency in Thiruvanmiyur, Chennai

                            UseLess Agency, They will Never Pike the Phones, and the gas agency owner is behaving like rowdy and using harsh words

                            [protected],[protected]

                            Better Bharath GAS CANCEL this Very Very Worst UseLess Padmavathy Bharat Gas Agency-------Then only Customer will Happy

                            I am very very angery ... Who provides Agency, for this kind o[censored]seless...


                            Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41
                            Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41, Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41 Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41, Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41 Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41, Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41 Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41, Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41 Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41, Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41 Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41, Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41 Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41, Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41 Worst and Useless Aadhi Bharat Gas in Thiruvanmiyur, Chennai-41, 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                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Very poor customer service. They will Never Pike the Phones. Starting from owner to staff - sick service provided for their customers. and behaving like rowdy and using harsh words


                            Mr Chandra Sekaran(Proprietor) Send To Mobile
                            +[protected], 42020092, 65914131
                            No 14 Raksha Complex Shop No 8, Vananthurai Opp To Ponnuswamy Hotel, T M Maistry Street, Thiruvanmiyur, Chennai - 600041
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                              bhushanpathak1
                              from Noida, Uttar Pradesh
                              Nov 9, 2010
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra

                              Hi,

                              Today I am compelled to lodge a complaint against BPCL distributor - M/S Shreeram Gas SErvices for poor - Bad customer service.

                              My conumer no with Bharat Gas is 16851 having only 1 cylinder. I had personally booked a connection by visiting their office since none of their landline nos. get connected within 5-10 attempts & even if it does, they are not bothered to answer it... it just goes on ringing & ringing... Eventually, I had to book by walking in to their counter wherein I was given a waiting no. of 250/- & was asked to wait for 15 days!!! A family who doesn't have 2 cyclinders & in the event of Diwali, they were helpless to offer a service to satisfy customer understanding emergency....
                              Anyways, I was ok to wait till Diwali gets over & have been trying their no repeatedly nut no one is bothered to answer my call which gets connected after at least 10 attempts...

                              My question is - a family, who has only 1 cylinder is asked to wait for 15 days just for a refill !!! What should I do - Do I need to visit their office leaving all my work aside for all the follow ups? Beside that, bharat Gas' web site didn'g have any way for consumer complaints ... R they so confident that their cusumers don't have any complaints????

                              Regards,

                              Bhushan Pathak
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Its 13th Nov 10 today, still nor BPCL nor the distributor is bothered for our inconvenience... Shreeram Agency's service is the worst I have ever seen... Would like to explore other efficient options if available... Finally a consumer is left alone to suffer due to distributor's monoploy!!
                              Dear sir/mam

                              I want to complain against the Rainbow gas agency Dayalpur Delhi-94 coz I had booked for GAS Cylinder Delivery on 18.12.2010 having the ref no.116. I haven't recd the gas delivery till now. I'm facing the more problem. It happens always with me the Cylinder is delivered after Minimum 15 to 20 days after booking.

                              You are requested to Deliver the same as soon as possible. I'm purely Unsatisfied for with Rainbow gas agency .owner of the gas agency never pick the phone & always remains out of order

                              If this will not be delivered by tomorrow then I will go for consumer court against the GAS agency and BPCL. it happys everytime with me (What is the reason)

                              Your truly,

                              Satender Kumar
                              Consumer No. 210
                              B-9, Gali No.1 Surya Vihar Sadatpur
                              Karawal Nagar Delhi-110094
                              [protected].
                              My gas agency name is SHIV SHAKTI SERVICES, INDRA VIKAS COLONY, KINGSWAY CAMP NEW DELHI having Cons. No. 18418 and was cylender booked on 30/04/2011 and Booking no. is 420 I have not received refilling till date i.e. 25/05/2011. Nobody has been given any response to us.

                              In this connection, I had already complained vide my registered complaint no. is C[protected] but no action has been taken in this regard.
                              my name is Babu L al, myold gas connection no.was 3127 n now new no. is 2368 at Bharat Gas Sadabad.I have booked mygas on 21.06.11 but not delevered till date
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                                govinda_rajanv
                                from Mumbai, Maharashtra
                                Nov 8, 2010
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                                Address: Karnataka

                                Hi,

                                I booked a cylinder on 25th Sep which suppose to be delivered on 12th October got cancelled due to the door lock (They don’t have a courtesy to call the customer) during the delivery.

                                I understood the status “C” as cancelled and again booked the cylinder on 26th October. Current status is “P”

                                I personally visited to distributor location and they said that will be delivered on 27th October.

                                I called them on 6th Nov again and they said that the cylinder would be delivered on the same day before 3 PM. I was ready to pickup the cylinder from them but they said their office is only used for booking.

                                Today we are in 8th Nov I yet to get the cylinder.

                                It is more than 40 days now for me to get the cylinder :(

                                They never bother about the customer as the delivery team dont even have the courtesy to call the customer on the mobile.

                                My Consumer Number: 55055.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                By giving compliant to this site, will there be any action from BPCL? Read lot of complaints against non-delivery of cylinder but do not see any action from BPCL.

                                We are facing such problems regularly and we are situated in Guduvancherry.

                                BPCL has to make surprise visit to the Agencies or take action against them if they do not full fill customers grievance/request.
                                I am a consumer of Kain Gas Agency(Bharat Gas).in Govind Puri Kalka ji, New Delhi. I had a very poor service by this agency. I had booked the cylinder on 4-8-08. but stil today I had not get it .My consumer No is 2078.They always tell that they have no stock. but all consumers of this area are knowing they sold the cylinders in black to the local Gas filling shop.Please check the records of this agency.
                                Sub. : Non Delivery of Cylinder

                                Dear Sir,

                                My consumer No. is 0264, registered at Ratan Gas Agency, kalewadi, pune, I had booked the cylinder on 11.08.08 till date I have not received the same. We are unable to understand the rule. If there are more members in the family the cylinder get consumed with in 25 days.

                                Where in when we are having two cylinder the agency says that we cannot do the booking with in 20 days of receipt of the cylinder and after that 10-15 days to receive the cylinder that also they do not deliver it in time. we are having small kids and then how do we manage. can we know that when we can book the cylinder so that the continuity remains and we donot face any problem.

                                Its understood that there are people who are running food mess at their house and they do not use commercial cylinder, they use the domestic cylinder and the cylinders are sold in black to them and due to that we domestic people are getting suffered can you just help us what can be done. Several follow-ups are done but no results.

                                Requested to help us and prevent us from facing such situation, its the children who gets suffered the most.
                                Sir,

                                Booking of my Comsumer no 6697 in Aparajita Bharat Gas, Chandrasekharpur, Bhubaneswar on 12/08/2008, till date we have not received the gas cylunder.

                                While asking in their office, thay said to ask delivery person name Mohanty Babu for the same.

                                Mohanty Babu, delivery person has used rough sentences and denied to deliver showing the road condition. He told me to construct the public road then only, he will deliver the cylinder. Also he asked to bring cylinder from godawn which is 10 k.m from our house.

                                If this will be the situation, then what we will do. Please suggest me.
                                My Consumer no. is 27699
                                Address:- WZ-A-68, Vashist Park, Pankha Road, New Delhi
                                I have booked 7 days before but till date 30.12.08, cylinder is not delivered, bad response from executive.

                                Bharat Gas — Non Delivery and No Support

                                Hi,

                                I am a consumer of Basaveswara Gas Agency in Yelahanka, the consumer no. is 32679.
                                don't know where the rule states that we can only book the cylinder after 30 days of delivery of the previuos cylinder. Also it takes 15 days for the delivery of the booking.

                                They don't take the booking in the first place, if you threaten or call the MG Road Customer care, they will take it after 21 days and dont be happy, they would still deliver only after 15 days of booking.

                                earlier calling the MG Road Customer center would yield instant results, now, they speak to you very politely and promise the delivery the same day, and you would not recieve even after 15 days.

                                Now, two empty cylinders are occupying the precious home space in Bangalore. Thanks to Bharat Gas Customer service.

                                P.S: I have no hope in sight, If any one can help it is most appreciated.
                                Sir
                                I did't receive the cylinder even after 15 days of booking While Asking details in AGENCIES there is no proper response this not the first time. More over its a very poor response. I hope i will be getting good response because of this complaint.. make it possible
                                location:Udumalpet
                                Name:SELVI GAS AGENCIES
                                Sap code:114611
                                connection:27095 (Domestic)
                                My contact No.. [protected]
                                Name: Jaffer
                                My consumer id is 42951. I had booked a cylinder on 16th march and was told that the delivery would be done in 10 days. I still haven't recd my cylinder despite reminding them daily. The distributor name is Ganapathy Raja at jayanagar. A girl called Kavita answers the phone and keeps telling me that the delivery will be done "today", but "today" never seems to come. Kindly do the needful
                                The complaint is regarding the distributor(Ratan Enterprises, Kalavadi Patta, Pune) of Bharatgas of our area. The booking service is very very poor. They are doing daily in the call to somebody (or) receving a call from somebody.Last 10 days i tried 4 numbers [protected], [protected] and etc. Everytime I call them they are either busy or they do not pick up the call.The staff they have recurited is useless and very worst guys .Even though if by chance they pick up the call and book cyclinder over phone they do not provide with the booking number and then we have to go to their office and book the cyclinder personally. we are facing this issue every time. Is been 10 days when I am trying to call and book cyclinder and these people are not responding to my call. I tried calling them continously for more than 2 hours but the result is the same.

                                Please look into the matter and do the needful.

                                Kindly respond to this at the earliest.

                                jwala services — not received my licence

                                sir,

                                i paid 17500/- rs (D.D. 837549 DATE OF 25/08/2008 HDFC BANK) to INTERACTIVE TRADEX INDIA PRIVET LIMITED, ahmedabad, gujarat) for agency of railway ticket booking. i offnly request to the company for my licency copy. but they not reply me. so i want to know that how can i get my licence copy?
                                R/Sir, Madam My Name is Rajesh Bhatia Councellor NIT Faridabad, My Consumer Number is LA-22799, i am busy in MP Election thats why i cant book my gas for the last four months. he cant book my gas right now. he is saying submit ur all documents like ration card, pen card, driving licence also over home registry after that u can book ur gas otherwise ur cant. my contact number is [protected],[protected]. Agency name is H.L.R.D.C.Bharat Gas.i m busy in MLA Election i dont have a time. please give me responce as soon as possible.i have pay 500 rupees daily because i get food in hotel or restaurant. please do something as soon as possible i m waiting for ur responce.
                                I am a consumer of Kirti Gas Agency in K K Road Kottayam, the consumer no. is 29148.
                                I booked for 2 cylinders in the month of 16.1.09. I recieved my first cylinder and waiting for the second one its almost 9 months. I dont get any responce from the agency and they dont recieve the call. I request you to take action on them. And let me know.

                                Regards
                                Eliza
                                Dear Sir,

                                I had booked my gas on 13.10.09 to M/s. Gajraula Gas Service; Bhaja Restaurant; Gajraula. Even after the continous follow-ups the cylinder is not delivered to me.

                                Consumer No. : 18887
                                Booking No. : 7782 dtd. 13.10.2009

                                -Ritu Manglik
                                +91 [protected]
                                B 5/2, Officer's Colony
                                Jubilant Organosys Ltd.
                                Bhartiagram, Gajraula
                                I am customer of Bharat Gas - Ooty (C.No. 10833). I booked for a Cylinder Refill on Nov 14 - 2009. Daily Phone calls, repeated visits to the Distributors office has not yielded any result. Today (Dec 3, 2009), I get irresponsble answers and indifferent approach. I have lost hope with these guys and their attitude is par below the expected standards. Could concerned authorities put some sense into them to atleast be responsible enough in handling customers. Hope things would change.
                                I am customer of Bharat Gas - Ooty (C.No. 10833). I booked for a Cylinder Refill on Nov 14 - 2009. Daily Phone calls, repeated visits to the Distributors office has not yielded any result. Today (Dec 3, 2009), I get irresponsble answers and indifferent approach. I have lost hope with these guys and their attitude is par below the expected standards. Could concerned authorities put some sense into them to atleast be responsible enough in handling customers. Hope things would change.
                                Dear Sir,

                                I had booked my gas on 16.01.10 to M/s. Rahul Gas Agency Jungpura Delhi Even after the continous follow-ups the cylinder is not delivered to me.

                                Consumer No. : 15946 Booking No. : 510423dtd. 16/01/10

                                Regards
                                Raza Ali khan
                                [protected]
                                vande matram


                                pls every inform me bharat gas booking surat...city
                                I am customer of Amar Jwala Gas Service - Allahabad, U.P. (Code 561864). I booked for a Cylinder Refill on January 16 - 2010. Even after daily phone calls, repeated visits to the distributors office I am unable to get the refill. Today (Feb 16, 2010), I am getting irresponsible answers. I have given them threat to lodge complaint to their authoroties, but failed to succeed. Could concerned authorities put some discipline into them and punish them to be irresponsible in giving timely service.
                                I had booked for a cylinder on 21.07.2010 .My consumer no.29169 Its more than 20 days and have not yet received the cylinder. Till date I made more than 20 calls to the Padmavathy gas agency (nearest service provider) and reminded them. Its of no use, when ever I make a call, I get the answer "It will be...Kindly do the needful and immediately.
                                my no is 1252 . i have booked the cylinder on9 aug till then not delivered. at Angali gas andheri east morol maroshi road.their phone lines r always busy

                                Domestic Cylinder — not delivered the cylinder on till 40 days

                                dear Sir,
                                I am booking a cylendar on[protected] in Raigarh Gas Service ,Near Gouri Shanker Mandir, Raigarh Branch . But till date we have not recived the Cylendar in 40 Day which types or Service provide by your Gas Agency .

                                kindly Request you to Rebat me

                                Gas Card No :wr830342
                                Name : Nirmla Saraswat
                                Mobile no : [protected]

                                Bharat Gas — unable to submit my documents before feb-2011

                                i am not using my gas connection since 14 months, i am staying out of the state i am anable to submit the documents of my connection at present.

                                now can you help how to go about, i will be back to banglore by mid MAY - 2011

                                plz give me the sugession.....
                                Hi,

                                This is to bring to your notice that we face the below issues month on month relating to Bharat Gas.

                                Delivery boy asking extra amount than quoted in the bill

                                Bill cost being Rs. 394.50, he had never returned the balance of Rs. 5.50 if given Rs. 400.00 - moreover he seeks Rs.20 extra defaulting which he says he would not deliver the cylinder

                                When we raised this as a complaint to the help desk people (Munuswamy Gas Agnecy - Velachery, Chennai - 42) they are also in favour of the delivery boy & requesting us to provide extra money if we want cylinder on time

                                Last month I went directly to the agency to get this issue resolved, I didn't get any proper response from the agency people as well

                                I spent Rs. 250 for taxi to bring the cylinder last month - I would not be able to afford this every time.
                                The agency people are also not allowing me to contact their manager due to which am forced to raise a complaint to you.

                                Have booked again on November 29, 2011 for which am yet to get a cylinder.

                                I had no response from Bharat Gas as well when I raised this issue to them.

                                Hence, would request you to take strict action based on this complaint & ensure smooth delivery going forward.

                                Awaiting for you to revert back.
                                Dear Sir,

                                I had booked my gas on 01.12.2011 to M/s. Gajraula Gas Service; Bhaja Restaurant; Gajraula. Even after the continous follow-ups the cylinder is not delivered to me on dated 17.12.2011 .We faith this type of problum every time. Pl. take corrective action.

                                Consumer No. : 18463
                                Booking No. : 082
                                Cylinder was delivered yesterday after escalating the issue to the respective branch manager. But still no comment / assurance was given by the manager as well on the extra charges
                                Not received cylinder even after 21 days of booking. Booked at Shriram gas agency, nr. telephone exchange, vadgaon, Sinhagad rd. Can somebody look into this matter?

                                Consumer ID: 52783974
                                Prashant Kulkarni

                                bharat gas selvi gas — delay delivery

                                sir

                                i have book cylinder august last week but still now i cannot recive cylinder in selvigas agencis udumalpet



                                Regards
                                senthil
                                velur
                                Sir,

                                Booking of my Comsumer no 5132 in Aparajita Bharat Gas, Chandrasekharpur, Bhubaneswar on 04/10/2012, till date we have not received the gas cylinder.
                                This is to bring to your kind notice that my consumer No. is 5999 and my Mobile No. is [protected]. I am the resident of Bandel, Dist. Hooghly, West Bengal, Pin - 712 123. I have booked a gas cylinder on 1st September, 2014 and my booking no. is[protected] but till now I have not got any delivery after daily request. Surprisingly I have got message on 11/10/2014 that my Gas has been delivered. After getting the message I reported but they replying that your gas will be delivered today. But till date I have not got the same. Please note my distributor name is SHYAMA and code is 112367 and delivery boy number is [protected]. I am suffering a lot as i have no other source of cooking.

                                This is not first time. Every time I am facing such problem. Please look into the matter with most seriousness so that your consumers can get delivery in time.

                                Thanking you,

                                SANJOY KUMAR
                                Narayanpur (South), P.O. Bandel, Dist. Hooghly, Pin - 712 123, West Bengal.
                                Consumer No. 5999
                                Contact No. [protected]
                                Dear Sir,


                                I am having a Bharat Gas connection having its dealer at Bhubaneswar, Odisha namely M/s Versa Enterprises, Sahid Nagar, Bhubaneswar. I booked the cylinder on 1.1.2015 and despite my repeated attempts, neither I can get a call from dealer nor I can get them over phone as they are not lifting phone and doing monopolistic attitude in providing the cylinders. My consumer number is 8801. Please intervene in the matter and in the meantime I am also writing to Ministry informing the developments.


                                Thanking you,


                                BS Tripathy
                                Bhubaneswar
                                I 've booked my gas on 15-02-15. As per information received delivery up to 24-02-15 is over but I[ve not yet received my refill kindly help. My consumer No. is 1578. Gurukripa gas agency Kalyan west.

                                not deliver in time

                                consumer name-Haresh chadra kar consumer number-17058 Adress-at/po-baragadia Booking date-14/9/2013 Booking reference number[protected] Contact number-[protected] Email [protected]@gmail.com

                                did not receive cylinder

                                Did not receive cylinder from past 2 months Was booked on 27 July n still didn't get it
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                                  ichandr
                                  from Mumbai, Maharashtra
                                  Nov 8, 2010
                                  Resolved
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                                  Resolved

                                  Address: Kanchipuram, Tamil Nadu

                                  Hi,

                                  My name is chandrakanth, I am staying at Kumannan Chavadi, here we have trouble with Bharath Gas. The office is located at Poonnamallee, it is 6kM far from Kumannan Chavadi. but the problem is we are not sure when the gas will come to our area , they will keen on change the location and we have search for it every time. If we called they will tel they will bring to home which never happens. only if we pay extra they will deliver to home. some times they will asked to come to one place to get the gas but once we went no one will be there that too i have to spend 80 rs for taking the empy gas cylender by Auto. who will return that money? i always see other gas services deleiver the gas ontime. this is a worst gas service never seen.

                                  Thanks and regards
                                  Chandrakanth I
                                  [protected]
                                  No 43, 44 S. D Complex,
                                  Lakshmi avenue,
                                  Sri Ambal Nager,
                                  Kumannan Chavadi.
                                  Chennai-56
                                  [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    rajjagtap
                                    from Mumbai, Maharashtra
                                    Nov 8, 2010
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                                    Address: Pune, Maharashtra

                                    I had booked refill request on 24th Oct, 2010, when the distributor had promised to deliver it within 8 days. The distributor code is 251930 (Ratan Enterprises) of Bharat gas. I had called on 30th Oct, 2010 to delivery boy i confirmed that i would delivery it today or tomorrow i.e.31st Oct, 2010 but till today 8th Nov, 2010 i did not turned up. Yesterday on 7th Nov. 2010 i have called and asked about the status i said today you will get delivery. It is really embarassing to the people like us to get the timely delivery of Gas and every time i have to keep on pleasing them for the delivery. My consumer No. is 76584. Please help me in handling this issue with permanent solution.

                                    Thanks & regards,
                                    Prasad Jagtap
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                                      sreevyasan
                                      from Mumbai, Maharashtra
                                      Nov 7, 2010
                                      Resolved
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                                      Resolved

                                      Address: Thane, Maharashtra

                                      MY GAS CONNECTION CONSUMER NO : 20650.
                                      POOR SERVICE FROM GAS AGENCY.
                                      CYLINDERS ALWAYS DELAYING BY THEM FOR MONTHS.
                                      AND ALWAYS TELLS LIE THAT THEY WILL DELIVER SOON AND NO RESPONSE AFTERWARDS.

                                      GAS AGENCY NAME :
                                      CHAITANYA GAS SERVICE
                                      No : 5, Shiv-Shakti Apt.,
                                      Near Nehru Maidan,
                                      Dombivli,
                                      THANE(DIST),
                                      MAHARSHTRA(STATE)
                                      PIN-421201
                                      Tel No :[protected] /[protected]
                                      Owner's Name : Ms Aditi
                                      AGENCY CODE : SAP CODE : Sapcode : 112294

                                      THIS IS NOT ONLY MY COMPLAINT ALSO EVERYBODY IN THIS AREA IS SUFFEREING DUE TO THEIR POOR SERVICE. I KINDLY REQUEST TO TAKE IMMEDIATE ACTION FOR THIS. PEOPLE ARE TORCHRED WITH THIS GAS AGENCY'S POOR SERVICE. CYLINDERS ARE GETTING AFTER ALMOST A MONTH AFTER FINISHING THE CYLINDERS. THEY ALWAYS SAY THAT THEY WILL DELIVER SOON AND NO DELIVERY HAPPENS.

                                      IN MUMBAI, WE CANNOT DEPEND ON OTHER SOURCES FOR COOKING AND GAS IS ESSENTIAL AND IT NEED TO GET IN TIME.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      My Gas connection Consumer number is C4147
                                      I totally agree with above complaint. even I booked gas on phone and still they have not shown up. I booked gas on 22nd Sep 2010. After that from last 4 days I called them and reply was, "We will send it today". I waited and then yesterday I went to there place
                                      CHAITANYA GAS SERVICE
                                      No : 5, Shiv-Shakti Apt.,
                                      Near Nehru Maidan,
                                      Dombivli,
                                      THANE(DIST),
                                      MAHARSHTRA(STATE)
                                      PIN-421201
                                      Tel No :[protected] /[protected]

                                      for complaint and saw that I was not only the person who was in rage but there were atleast 10 people who were shouting for not sending the gas. And response from the employees was very sad. There also they promise to send the gas and still we are waiting. This going on from last few months.
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                                        R
                                        Rajeev Rishi
                                        from Delhi, Delhi
                                        Nov 4, 2010
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi

                                        I booked an LPG cylinder 15 days before but i think it was useless because i haven't received it yet.Bharat gas
                                        (blue flame gas agency janak puri) has been making us fool.
                                        It's pathetic service has finally made me to complaint.
                                        I hope my complaint will be read & you will look in this matter

                                        waiting for your early positive response.

                                        Thank You.............
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        Bharat Gas — Blue cylinder user

                                        Mahoday ji,

                                        Mera naam Manish Hai, Mai Delhi may Subhash Nagar 10 block ka nivasi hoo. 10/3 mai pichlay 3-4 mahinay say koi Halwai apna saman banata rahta hia, aas paas kay loog ussay bahoot parayshan hai, Govt. kay according usay Blue cylender user karna chiya per wo Red Cyliender use karta hai, Sobha subha 8:00 say 11:00 bajay tak hamara jeena haram hoo jata hai, Wo ak residence colony may commercial kaam ker raha hai.

                                        Kirpya karkay kuch action liya jaiy


                                        apki ati kirpya hogi

                                        10 Block Kay nivasi
                                        expiry cylinder are going to supply by Gas Agency, C-10 what about this. please help what should we do

                                        Vinayak Raskar — Expiry cylinder

                                        Expiry cylinder are going to supply by Gas Agency, C-10 what about this? please help what should we do. in chinchwad in last month 1 cylinder blast case happened & regarding this issue Lokamat (marathi news paper) release article, that what precaution should have take before use. according article C-10 is expire.
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