Bharat Petroleum [BPCL] Complaints & Reviews

TOO MUCH DELAY IN GAS CYLINDER DELIVERY EVEN AFTER BOOKING ALMOST 25 DAYS IN ADVANCE.
PHONE IS GETTING ENGAGED MOST OF THE TIME.
--PLS INVESTIGATE AND TAKE NECESSARY ACTION...

dear sir/madam
I am a regular BP gas consumer having connection No.k16867
my name is kishori lal s/o sh. mast ram .b7/67 malkana mohalla kapurthala punjab india.
but by mistake on the copy name ( kishan lal )s/o mast ram, it is wrong.
my
mobile no [protected]
my email id [protected]@yahoo.in
please advise me, what should we do now ? for correction.
i am sending you information please...

Dear Mr [protected]@bharatpetroleum.co.in,


This is to bring in to your kind notice that today morning i have visited one of your fuel station in jaipur near " Pani Pech Choraha ( Jhotwara Road ) and i m very disappointed after had fuel in my vehicle because they people fill fuel manually and in between many time they push the fuel pipe button I have noticed that when filling the fuel the other man talks about the...

Sir,
plz ref me old complain no.96188. Being a defence personel, i have requested you to release a new LPG connection for my wife who is living alone near to Nimapara. Mr P K Ray helped me a lot and personally telephoned to the distributor to give me a connection. After going several times, i have recieved the letter from GAS Agency through post. When went to the distributor, again the same story, "we don't have new connection...

Sir,

I am a subscriber of M/s Bharat gas having my Customer Number : 17460 . This complaint is against M/s Sahid Sub.Balbir Singh Gas Agency,Barwala Road,Dera Bassi.Distt.Mohali (Punjab).I got gas connection in Dec'2009.till today I purchased only Three Gas cylinder in my account whose delivery is entered in my pass book.

When my last cylinder finished on 01.09.10.I ordered to book a cylinder on phone.They...

I have transferred my Gas connection from Amla MP to Pune and on transfer I was charged for 5 Kg Rice costing Rs 496 and rubber tube costing 182 by Gas Agency Arihant Gas Agency Pune -48 .Though i was charged the same i have not taken the items and agency not refunded the same.I was not aware that BP Gas sells rice also.My complaint to BP was not yet replied by the company I hope through your medium they may reply.
Consumer...

Hi,

We have this connection since Dec 2009 and actively used since January 2010 at Mira road (shanti Nagar). Since then we are in pain for getting the refills of cylinders as the agency have a very irresponsible executives (especially catter box womens answering phones or keeping on hold unnecessarily without putting it on mute, not booking the refill request & when they recall that the phone line is on they gives us the...

This is regarding the excess money charged at the BPCL Petrol Pump opposite RTO office Pune (M/S Premchand Laxmichand & Son`S-Opp RTO, 40-41, Dr. Ambedkar Rd, Pune 411001 )

When I asked the Petrol pump attendant to top-up the tank, we started filling the petrol and stopped at Rs 210. He then asked me to move my vehicle forward and started filling. He had not set the meter to zero and filled the meter showed Rs 950.br...

they not properly talk to cusmter, They black most of cylinder, always a singh boarg is hanging( Gas nahi hai).no attenand on phone it will alwayas ringing if luckly book the refill it will come after 15 days. Book the refill after 30 day of deleviary...

Recently, I had moved in to Ahmedabad with family. I had gone to Bharat Gas Agency(New Era) at Ranip and submitted Transfer Voucher for subscription on 21st August 2010(Saturday). To my surprise, I was told that the cylinders will be delievered on 24th August(Tuesday). Eventually, I got teh delievry only on Friday(27th Aug). Even then, I am not issue the subscription voucher by the agency. I am wondering why such a delay for getting...

Dear Sir,

Our consumer id is 33482 and it has been enrolled with Rashmi Gas Agency. This time we have booked (No: 6883) over phone for refill cylinder on 15th July 2010 but we couldn't receive refilled one till today ie 27th Aug2010. This is not one day or one month as we are facing this kind of irregular and irresponsible service every time. Once the delivery boy rashly replied as there are 1000 complaints from customer...

Padekar Gas Agency -Gandhi Nagar ,Nashik -422006(Bharat Gas). Forcing to buy anything while taking cylinder during Transfer Voucher process else the connection and pass book is not availed to me.

As forced by Ms.Patil, manager of Padekar Gas Service Nashik I have paid Rs.455 against cash memo -588 Dated 19-07-10. But even after forcefully taking money by Padekar gas Service Nashik Agency of Bharta Gas they threaten to disconnect...

Hi,
My name is Nagaveni,

Every time if i book the Gas they commit the one date, on which day they will be able to supply the Gas (approximately they say 12-15 days lead time).
even then they will not suppy the gas. ( they will tells many tales like: will suppy it tommorw/ i think its 12th day so u have to wait till 3 more days/ person was not available at home when the gas delivered to you are place/ door locked/...

no gas for the last 2weeks
I had booked a cylinder refill on 14August 2010, (9935) with SAI SHUBHAM GAS SERVICE at Thane Ghodbunder. The staff gave me a booking reference number 105. They informed me that I will get it in 6-7 days. I followed up with them again on 23rd August on Tel [protected] they told me it will get whithin 3-4 days
Then again I contacted on 25th Aug for supply again I received same reply. Since then...

I am a consumer of Bharat Gas Agency Distributor, vishvanath gas agency Saraimeer Azamgarh U.P India(276305). The supplies and the service of this distributor is horrible. I booked gas for home delivery on 20 july 2010 but till today 25.august 2010 not delivered. Whenever i make phone call to their representative, he says company policy to book cylinder after one month usage and delivery to be commenced after ten days thereafter. They didn’t...

The staffs of Munusamy Agency, Bharat Gas agency in 100 ft road, velachery are too hostile to bear with. They just illtreat customers as though we r their servants and we have no rights to put further questions other than giving our customer number. They howl at us or cut the line in the mid of a conversation if we tend to ask any further details. I dont understand how people just put up with such irresponsible insensitive staffs and how...

I have given online complaint no.95855 to the customer care centre of Bharat Petroleum, a copy of which is given below:

Further to my earlier complaint (given below)
1. please note that the concerned distributors address and phone numbers appearing on your web site is also the old one and not updated.
2. I had booked my clinder reffill on 28th July, till date the reffill has not come and I am not able to contact...

My father in law Mr. RAMASWAMY wanted to get his existing gas connection transferred from Kerala to Tirupur as he is being transferred here. He approached BHARAT GAS-DESIKAN AGENCY located at Anuparpalayam, Tirupur as it is close to his new rented house. Booking executive-Mr. Satheesh verified all the documents on[protected] and said that he needs one more confirmation letter from the previous agency inorder to process this request. He also...

Customer Complaint no 2750109 dt 18/5/2010

This has ref to the above captioned complaint no given by one of your Customer Care executive named Mr Able.
I have been calling up frequently to your no[protected] & speaking to several executives from 23/4/2010 but i am surprised that nothing has been done till date.
I had a old Petro card (No [protected])which was lost & i got a new replaced card (No...

Gas cylinder not supplied on time to me always in Lakhimpur Kheri,
My name is :
Rajey Gupta
256, Raniganj
near railway station
Lakhimpur kheri
U.P.-262701...