Bharat Petroleum [BPCL] Complaints & Reviews

poor delivery system and misbehving consumers during enquiry.

attitude of JAYARAM GAS AGENCY in Chintamani, Anna Nagar Chennai 102 is . They dont WANT to listen to wht theur customers have to say. Always want to put or give tough times to their customers as their delivery staff arent co-operating with them. Totally Its pathetic service; ALWAYS YELLING at the customers. Am sure MANY more complaints would follow soon.
HOPE THIS DOESNT FALL TO DEAF EARS. SOMEONE WHO CAN TAKE APPROPRIATE ACTION would be much appreciated.

Dear Sir,

We are the customer of bharath gas, and thillai gas agency was supplying the gas for kumbakonam,
But they are ask to book the cylinder after 30 days and the new one will be distributed only after 20 days from booking, so there is 50 days for one cylinder replacement. And the agency was now started the shopping center, and the delivery man coming to home are forced us to buy oil or any pulses so that we will deliver the cylinder soon or else it will be take 30 days to deliver and also there is another option, if we buy any things in that shop for 500 then the cylinder will be deliver with in the 3 days form the date of booking. We dont know why this things are happen, kindly please take action.

Address:
G. Rajendran
364 Moopanar Nagar
Kumbakonam - 612 103
ph: [protected]

problem with the gas companey ( bharat gas )regarding to dealey in new gas conection.applied from two monthes later.the gas agency has not responding yet..& the compeny behaviour is too much irresponsible.rnplease do any satisfectory response/solution asap.rn
Gas companey name: cercular gas agency.(BHARAT GAS)
sec: 11. panchkula. (Haryana)

My self : Amit kamboj
#1583 sec: 4.
[protected]/[protected]
panchkula.(Haryana).

I am residing at Raghavendra Nagar, Mysore. My Consumer No.is 23953 registered in M/s Siddhartha Gas Agency (Erstwhile M/s Sapthamatrika Gas Agency). Eventhough I have booked my gas after 45 days i.e., 02.03.2010, the agency has informed that gas will be delivered by another 10 days. So the gas was delivered on 09.03.2010. It is learnt that the other gas agencies spread over Mysore will deliver the gas within 2 or 3 days. Whereas, this agency takes 10 days after booking of gas to deliver. If this is the case, what will be our plight having 2 small children going to school? There should be some responsibility in handling the services of the consumer. If we ask why the gas will be delivered late, the persons in the said agency will answer rudely, arrogantly and misbehaving manner. They say that "you can compliant to anybody, we don't care and nobody can do anything" and "we have seen thousands of customers like this, we don't bother". In this regard, we request you to kindly look into the matter and give proper suggestion and guidelines to the above said agency. If possible, please mail to my e-mail address as to the action initiated in the matter. Thanking you, Yours faithfully, K.M.NIRANJANA MURTHY.(HARASSED CONSUMER)

M/S. Vetrivel Agencies a franchisee of Bharat Petroleum Company Limited Situated in the Velacherry main road, Medavakkam, Chennai 601302 is cheating on the consumers by indulging in the practices such as
1. Diverting the customer attention to other areas like card is not working etc.. while filling the petrol less than the requested amount
2. The quantity of the petrol is compromised due to this horrendous act
3. Audulteration of Petrol

When I noticed that my new cylinder is leaking , I have informed the Gas agency to send a technician to solve the problem. But their reply was wondering. They said that there is no technicians to send today so they are helpless. More over they not sure to send somebody even on the second day. As far as an ordinary man having no technical idea, what to do especially the children are running in and around the house.

So I beg you kindly give proper instructions to the concerned persons to be vigilant even in such a critical stage.


Have a Nice Day
Thank you

MY CONSUMER NO ,18891,BE FORE 11.01.2009 IAM GOING TO MY SON HOUSE CHENNAI STILL I WILL CAME AT OCT-2009,ON MY HOUSE.IAM CONTACT G R, BHARATH GAS& HOME APPLIANCES AGENCIES,IN SANKARI ,SALEM DT, TAMILNADU STATE DISTRIBUTOR ADVICE TWO ARE THREE DAYS IN YOUR HOUSE MANDATE CHEKING AFTER THE RECORDS ARE SEND TERETERY MANAGER AT COIMBATORE THEN YOUR GAS CONNECTION WILL BE ACTIVATE DEC 1 WEEK MANDATE CHECK WILL BE DONE IN MY HOUSE.STILL 3,MONTHS MY CONNECTION NOT ACTIVATED SO PLEASE TAKE IMMEDIATE ACTION AND RELEASE MY CONNECTION

THANKING U

Hi,
I wish to bring the malpratices of Vetrivel Agencies located at Tambaram Velachery Main Road, Medavakkam, Chennai 100.

Today I went to their petrol bunk in my car and I asked them to fill petrol for Rs.500. The employee who tended the filling station reset the pump to 0 but never set to Rs.500. He started filling petrol in my car and mean time another employee tried to distract my attention. The first employee stopped...

Dear Sir,

I want to lodge a complaint against My present gas distributer : Manvir Gas Agency, agency Code is 581867.

My Gas Connection No. is MA33472
My Pass book no. is[protected] dated 10/02/07.

Yesterday (15/03/10) when i went to agency to book my gas, they told me that, my connection has been transfered to Begam pur agency. All this is being done without my consent.
Please take immediate action on this matter.I need the complete details of the preson who is by forgery using my connection.

Please tell me what should i do to take back my connection.

I have already lodge a complaint to bharat gas but there is no reply. My complaint no. is 85117

Regards,
Sangeeta

To Whom It May Concern:

I was a consumer of Bharat LPG cooking Gas cylinder at Mahadev Gali, Rajendra Nagar, Jarole. Recently the organization; I am working with has transferred me to Jaisalmer. I am willing to transfer my gas connection from Jalore to Jaisalmer. I have already got the transfer request paper (Termination Voucher TV 058) two moth before.

Though there is no authorize Bharat LPG distribution outlet in Jaisalmer and hence I have submitted my papers to Indane Gas distribution outlet (shop no. 738, Air force Chauraha, Jaisalmer contact No[protected], 253577). I am following up and every time I am getting reply that conformation from Jalore is awaited.

So, kindly do the needful in this regards.

Thanks!
Oma Kant Pareek

Respected Sir

We are facing big problem due to our gas agency M/s Abha Gas Agency Distributer of Bharat Gas, they are supplieng cylinder in black market and always delay in delivery of cylender valid customer. manager says that cylinder will be deliver after 15 days of booking date. our consumer no. is - 06227. last booking date is[protected] and gas not deliver yet.

Sir kindly inspect their booking register how many cylinder supplieng to valid customer and where is going balance cylender.

I AM CONSUMER BHARAT GAS.MY CONSUMER NO.571.I HAVE BOOKED GAS DATED 13/03/2010 THUROGH SUPREME GAS AGENCY CHEEMA MANDI DISST.SANGRUR [PUNJAB]. HE SAY NO SUPPLY YOUR HOME. NO REBATE IF YOU DELVIERY MY GODOWN.SAME PAY RS OF HOME DELVIERY.HE GAS SUPPLY VERY LATER
THANKS
KEWAL KRISHAN
S/O PIARA LAL
V.P.O.CHEEMA MANDI
DISST.SANGRUR [PUNJAB]
M.[protected]

To,
The Director Credit Card
Standard Chartered

From
Bosco Burk man
Aviation Officer Mumbai As
Bharat Petroleum co op ltd
Santa Cruz
Dated 19th march 2010
Sub (to check details of my credit card)
Name: Bosco burkman
Address: present
Chandrelok chs, pkt 7B,
Room no 7, sector 10,
Kopkerkherna vashi Navi Mumbai 400709

Card nos: [protected]
[protected]
[protected]
These three card nos reflecting on my name is on a zero balance but yet disturbing me for no reasons & not only also reflecting bajaj finance & could not book a plasma TV for my son on his birthday I as an aviation officer for Mumbai as kindly request you to take action on the falsely accused & resolve my problem to the earliest as it is a very old record I have no details of the same and no record but yes I am at zero balance if yes you please prove me the details but don’t falsely claim for me to take legal action on your credit card section and all involved to create problems

Regards
Bosco

My cell no [protected]
Res 27549409

Dear Sir,

I have connection of Bharat gas last Five years. at that time i have got only one cylinder from agency. (i.e. Gujar Enterprises - Landewadi Bhosari- pcmc area)

At that time i asked double cylinder, but he told you get one cylinder at the time of new connection, and 2nd cylinder will issue after one year. But till now i am not getting 2nd cylinder, i enquired many times, but he saying you can wait another one year. Kindly suggest what is exact procedure for getting 2nd cylinder.

Thanking you and awaiting for your +ve reply.

Regards

Mallikarjun Tagare
Gas No. 32800
Cell : [protected]

Respected Sir/Madam
I have a single cyllender connection of bharatgas since 2005, my consumer number is 4822. But now i want to convert my connection in DBC. But when i asked for it from the dealer but there is no satisfactory answer is given. I am suffering from a big problem. It is requested that please provide me the DBC connection as soon as possible. I shall be thankful to you for this. My contact...

dear sir...
i m dr. umair from aligarh, i has to register a complaint regarding the two fuel stations/ petrol refill stations of aligarh...one at tasveer mahal area and another at anoop shahr road, hamdard nagar-b area...since both from time to time indulged in mixing activities and moreover their machines show below readings...their workers too fill the petrol few points below the desired amount...when i told them to complaint they simpley said ...machine dont able to show exact reading...its normal..sir plz check out these two petrol pumps so that consumers will get justice from u...
thanks

Sir

I have applied for new gas connection of Bharat Gas from Madhav gas services , Aligarh in start month of Feburary , at that time agency personnals told me that I should be alloted new connection with in 2 months.
But now on followup , they told me it will take 5 months for new connection.

Kindly tell me the right time of allocation of new gas connection

Thanks

Alok Raghuvanshi
17 , Gokuleshpuram, Ph-1
Near P.A.C , Ramghat road ,
Aligarh , U.P
Mob: [protected]

This is With Reference to my (LPG) Bharat Gas Connection No: 04988 with Alok Gas Service, Najafgarh, New Delhi.. Phone:[protected].

I had booked gas cylinder vide Ref.No.549176 dated[protected] through Internet, but they did not delivered the cylinder till 13 Feb’10, when I check booking status on the net I found that as per their record they already delivered the Cylinder on 08 Feb’2010, when I called to their office to inquire about the reason for so late delivery, they said that you have changed your house, anyway after so many phone calls they delivered the cylinder on 14 Feb, 2010 at my home.

They repeat the same practice in the next month also I have placed my order vide Ref.No.712992 Dt.[protected] which was still not delivered, but status shown as delivered on 13 March’2010, when I called their office to inquire the reason, they speaks roughly.
This problem is every time when we booked the cylinder and this is not my problem, this problem is with other customer also

Thanking You
Regards,


Mahavir Singh (Cons.No.04988)
B-118, Arjun Park,
Behind Aakash Public School
Najafgarh, New Delhi – 110043
Mobile: 0 [protected]

Sir,

I, Mr. bhupendra singh,
23AS,Gharsana, distt. sriganganagar
Rajasthan.335711

I went to SALASAR GAS Ageny [ authorized agency for Bharat Gas], GHARSANA to book new gas connection. Ageny's representative told me to purchase gas stove or 10kg dawat rice + 1 kg tata tea if i want new connection.
This is kind of black marketing for new gas conenction. I request you to do needful and save interest of consumers.

Thanks,


Mr. bhupendra singh,
[protected]