Bharat Petroleum [BPCL] Complaints & Reviews

name of gas agency :National Gas Service Hisar
Name of consumer : S.D.Sharma
Consumer no.T-1729
Booking no 35 dated 06/02/2010 on Telephone no.[protected]
But it is very sorry to mention here that no lpg delivery has been received so far till 4.29pm

I have moved from Delhi to Ernakulam and I was enquiring for a new gas connection at Simi Gas agency Ernakulam. They refuse to give me a new connection with out buying a gas stove. as per company policy this is not a requirement and i already have two stoves.

Dear sir ,

My last booking of domestic gas cylinder was 28/01/2010. Distributor has given delivery of refilled cylinder on 10/02/2010. I went to distributor for booking on 16/02/2010. but he has refused to take booking . is there any instruction from the bharat gas to book only after 21 days?

I am concusmer Bharat enterprises Sector 13, Karnal (Bharat Petroleoum)Vide Consumer No. 2937. I had Booked the Complaint on dated[protected] for riffling of cylinder. But uptill now he did not supply the gas cylinder whereas onwards[protected].Many cylinder has been refflied, best reason to him. all of the officers were fully aware regarding. kindly inquired the matter through honest office and faulty person should be punshied. why the said bharat enterprises is delaying to the supply LPG reiffling to the applicant give reason.

dear sir/madam,

This is regret to inform you that during interview for obtaining outlet of BPCL, dt. 10.02.10 at Dealer selection office, O/O area marketing manager, jharkhand, territory office & depot, station road, chutia, Ranchi-01. The outlet for Mazhiaon Khurd, dist-Garhwa, Jharkhand. Category-OP, market plan-rural.

During interview the 2 other parties including me were nominated for the same outlet. As per the advitisement for eligibility criteria for resident of the concerned revenue village and concerned village panchayat, the aforesaid 2 parties were not belonging to the concern revenue village and panchyat. Fortunately I have been eligible as per the requirement, but still the others got the same marks. For this I was not eligible to get the opportunity to avail the retail outlet on my own area. I lodged a complain to bpcl register code no.C[protected] but no corrective action has been taken so far.

Therefore I have request you to look into the matter seriously and judge it accordingly.

Your early action in this regards is highly appreciated.

thanks

Vijay Kumar Tiwari
Applicant
[protected]

I am a consumer of Bharat Gas vide consumer No.: S-10467 registered with M D Enterprises, 5-Vishal Market, Permanand Colony, Delhi.
I want to draw your attention towards un-respectful and non-cooperative attitude of the dealer and the staff of M D Enterprises, 5-Vishal Market, Permanand Colony, Delhi. I submit my complaint as under:

1) The telephone Nos. 27224950 and 27118559 goes always busy for days...

Dear sir,
Namaskar.

I am the consumer of Bharat gas at Jodhpur (Rajasthan) Dealer M/s Sushil Gas Agency.

1) That whenever we call an phone to your delear the phone is busy, if it is not busy then the phone was not lifted - no answer.


2) I call for supply to dealer today they told that your gas is booking on today because to is the twentieth day of delivery of calendar. But ….
3) I received the last calendar on 21.12.2009 by Mr. Surender.
4) After the 40 day when my calendar empty then I booked on 29.01.2010 and received booking No. 113.
5) Today I call for supply to dealer on telephone for today supply the calendar they(Mr. Ravi from Dealer side) told that your gas is booking on today because today is the twentieth day of delivery of calendar but I don’t received any calendar after 21.12.2009.
6) I want to explain the details but put the phone the dealer side, again call than say “Ek bar batadia samajh me nahi aata ha kya, aaj book hui ha.” Than put the phone.

In the Jodhpur Bharat Gas is available any time in full quantity @ Rs. 500.00 per calendar.

Pl look in to this very seriously.

Paras Mal Jain
(C. No. 4834 Sushil Gas Agency)

Opp. Happy Hours School

37A Ajit Colony,
Ratanada, Jodhpur

R[protected] M- [protected]

Dear Sir,
My sv.NO & DATE :1765817 dt[protected]
My CONSUMER NO. A6138
REGISTERED AT 631809 AMUDAS GAS SERVICE UDUMALPET TIRUPPUR DIST, TAMILNADU

Sir,
on 28/12/2009 when I was supplied the Gas Cylinder I was not issued any receipt instead simply a cash memo was issued on which only my address was noted not even the paid amount of Rupees 330/=.. On inquiry they say that if I do no book for a gas cylinder within 100 days, the company will take off my consumer number, A6138 and issue a fresh number and hence computer receipt cannot be issued.
But I do not believe this answer and consequently I bring this to your kind notice to confirm their answer and to take necessary action for issuing me proper receipt please
K.Srinivsan
Udumalpet

I, Pawan Kumar Gupta, S/o Shri Nathu Ram Gupta, R/o 988, Sector-37, Faridabad, Haryana-121003, having a Gas Connection in my name with consumer No.6723, at Rathi Gas Service, Sector-37, Faridabad,and i approched to book gas cylender at there office and they refused to book the gas saying that it can be booked only after 21st Feb. because you have received last gas delivery on 21 st Jan, while in Jan also we have booked on 12th and received the Gas on 21st, when i insist for booking they have given me tel.no.of the manager [protected], and that manager told me what ever their staff doing is correct he can not help me, i tried tel. no. of Customer relation Center at[protected] but no body is taking the phone Ps. advice.
Thanks
My Telephone No.is [protected]

DEAR SIR,
MAINE APNI HOME DELIVERY MOTI GAS SERVICE DISTT-ETAH MAIN 07/01/2010 KO KARAI THI OR TAB SE AAJ TAK MERE YAHA GAS CYLINDER NAHI BHEJA OFFICE MAIN JAKAR MILNE PAR KAH DIYA JATA HAIN BHEJ DEGE PAR BAR BAR KAHNE PAR BHI CYLINDER NAHI DIYA GAYA MERA CON. NO.-563057 HAIN MERE PACHH MAIN UCHIT KARBHAHI KI JAY
(SANDEEP SAXENA ADD. - DAK BAGLIA NEAR T.B. HOSPITAL ETAH ) ( PH.-[protected] )

we have got our refill booked on 3 feb but have not recieved it till date..

Late delivery of LPG filled Cylinder & Negligence in responding
Dear Sir,

we wish to inform you that we are resident of House no,8/35 Lakshmipuram, vadapalani, chennai, and user of Indian gas . In our Area Sri Guruvayurappan services is authorized for indian Gas (LPG -domestic uses) Distribution. 01.2010) . considering your rule i called up the agency on 10.02.2010 to book a fresh cylinder. The agency accepted the booking and said the cylinder will be issued after 13 days (21+13) when questioned he gave a vague answer for some customers he delivers cylinders even after 40 days.The worest part of it is he started guding me that it is not a commercial product and asking me to use it in limited propotion plus added that, this is how his agency works(raising a strong objection towards his comments)

Moreover the sad part is he is not ready to address any query over the phone and instructing us to visit office for all the issues.The agency has to understand the importance of providing the contact number and realise every valuable customer is working and not idle.

I would request you to address my problem & see to that the cylinders are getting delivered on time with an acceptable delay of 1 or 2 days

Agency Name: Sri Guruvayurappan Services
No.5/10, Andavar Nagar, 5th Street, Kodambakkam, Chennai-600024
Mail ID: [protected]@yahoo.com
Phone No.[protected]/24849499

Best Regards
G.Selvam
+91 [protected]

Dear sir,

My bharat gas connection paper was lost and I have not my consumer no. and other details of my connection then I wants to know all over details of that and a duplicate copy of my connection. Gas agency gives no reply about this so I am very tierd. My gas conection is at basti (uttar pradesh) in bharat gas agency



ved prakash singh
Add:
Village- Babhaniyaw
Post- Nagar bazar
distt. Basti
U.P

Gas booking reference No.533976 dated 23/01/2010, Gas has not been delivered even after 15 days, Bharat Gas Distributor M/s Ashoka Stores Chitranjan Park, Phone No.26277304 is always busy. Mr.Anil assured me early delivery but till date it not delivered. I even lodged my compaint with Bharat Gas on their website ref.no C[protected] dated 04/02/10 but I have no response from the company. Kindly help...

Thanks

To
Incharge
IOCL, INDANE GAS

Dear sir,
My name is Md. Khalil Ahmad. I have single connection of domestic gas wit following information.
consumer name: Shahnaz Begam
Consumer no: N04969
Address: Nav Dhal Imambara, Mugalpura, Patna City, Patna 800008, Bihar, India

Company: Indane Oil, LPG
Distributor: M/S. NITIN ENTERPRISES,Sindhi Dalan, Khajekalan, Patna 800008, Bihar, India

Staffs of this distributor forces and do not take refill order until and unless 21 days are completed after the date of delivery, though delivery always delays about 15 to 20 days.
At this rate (1 cylinder per 40 days), I am unable to survive with my 9 membered family.

Please, take some considerable action against these distributors.

With regards

Md. Khalil Ahmad

respected sir
i am doing complaint against baharat gas(mannu gas agancy) in rohtak city haryana. this agancy employee firstly give waiting list on one months minimum firstly they book than give 10 days waiting more secondly they sale their daily uses consumer products like:- toffe,tea,biscuits etc.. third is headoffice of bharat gas take no action against this agancy...i complaint against this agancy to headoffice and media...but no action to e taken by officer

I am a Kerala State Government Employee. On 5-2-2010, on my way to my office, I stopped to refuel my byke in a Petrol pump run by BPCL, Kochi refinary, near Gosree Bridges, Ernakulam. After accepting the money, the attender filled Diesel in my Petrol Engines Tank. When I tried to start my Byke in the evening, I noticed unusual smoke from the exhaust. The I consulted a near by mechanic and after verification he told me that the problem was with the fuel. I will have to clean up my bykes engine and Petrol Tank. It needs a huge sum of money. This is in addition to the mental and physical dfficulties faced by me yesterday.
When I tried to inform abot the matter in the pump,in the evening, the employee in charge of the front office of the pump responded so irresponsibily that their mistake is as usual as deaths in vehicle accidents. It is not fair to appoint such irresponsible employees in hazardous industries like petrol pumps.

Respected Sir/Madam,
I would like to complain against FULES INDIA, Gopalapuram, chennai.I booked my gas on 26/01/2010 but still it has not deliverd. They do not book gas on time. I visited 05/02/2010 to book my gas but they told me to it is come today.

The below mentioned incedance doing all months.

Regards
Dhanakotti R

Hi,

This is with respect to the application for a new gas connection submitted to the distributer(KUNJACHAN BHARATGAS SERVICE - SAP code:134380). The application has been submitted in my wife's name.

Proof of residence and written application seeking a new LPG gas connection has been given to the distributer.

The distributer told me that if I take the gas connection along with the a Hot plate, he will provide me the connection today(5th Feb 2010) itself. However, since I don't need the new hotplate along with the connection, he will not be able to provide the connection today and asked me to contact him later in March to find the status of the application. Also he refused to give an acknowledgment for my application.

I feel that the distributer is delaying my right to get a new connection ASAP to fulfill the cooking needs of my family. I would like to lodge a compaint in this regard.

Also would like to know why he has not provided me an acknowledement stating that my application has been received. Unless he gives me an acknowledgement, I will not be able to complain if he uses further delay tactics.

Please let me know what can be done. A complaint has been filed from ebharatgas.com.
Feedback reference number for this is: 80882. I hope(Just Hope) Bharat gas gives me a favorable reply.

Regards,
Jibi U.

I am a regular BP gas consumer. I am staying in Patparganj, Delhi and the dealer is Kitchencare Gas Agency. Never I get cylinder in time. They take minimum 21 days period to book a refill and supply the refill after 3-4 days from the date of booking whereas all the consumers in and around my house who use Indane gas are getting within 3 days or maximum one week.