Dear Sir,
Customer Ref no:11269
Pls note i have booked for the cylinder on 19/12/09, but till now i haven't received the gas, if we call to them they are repeatedly saying the same answer that (it will be delivered within 2 hours), lot of 2 hours gone, but we haven't got the requirement,
It shows the lethargic behavior of customer service of your agency(Varun Gas Agency, 275 School Raod, Khanpur, New Delhi - 110062 Ph 29965383 and 29965237, this is happening every month continuously,
For ur kind information i have received the cylinder before 33 days only how can we manage, very poor,
Pls ensure henceforth it should not happen again, and pls make necessary action to deliver the same immediately,
Regards,
Suman Rawat
F-3/633, Sangam Vihar,
New Delhi-110 062.
Aug 14, 2020
Complaint marked as Resolved
Bharat Petroleum LPG — MISBEHAVIOUR & PROBLEM CREATED BY DISTRIBUTOR OF BHARAT GAS
Dear Sir,We are facing a lot of problem in dealing with our LPG Gas Agency (M/s, Banani Distributors, 14, Suren Tagore Road, kolkata-700019). They are the distributor of Bharat Gas. Even after we book the gas over phone, they deny that there was no booking. They unnecessarily harass & delay the supply of gas to our residence. My aged parents stay at home & they are really disturbed by the behaviour of the agency.
Sir we need a solution from the problem. Being the distributor of such an esteemed concern like Bharat Petroleum they cannot afford to behave in such a manner.
Thankung you.
Yours faithfully
Malabila Ghosh
124 B. B. Chatterjee Road
Kolkata - 700042
Telephone No.[protected]
Mobile No. [protected]