Bharat Petroleum [BPCL] Complaints & Reviews

Sir


After first booking,in how many days I can book second time for lpg?
I booked for LPG cylinder on 23-11-09 & I received the same on 02-12-09.
Again on 16-12-09 I called for booking on tel no.[protected].I was told that I
can book only after 21 days of receiving the previous cylinder.please, clarify the rule.

sir , i am shashikant dubey , working with one family magazine as crime reporter. we have one gas connection with my sister name(sushila Dubey) few days back i went at upendra gas. but they have not talked properly. actually i need DBc connection and wanted to book the cylender also .first they said booking is closed i said when open said no idea . then i talked customer care jhansi. after that they have taken my application for DBC but not given Recept . if they will not given the recept then how can i know my status. they said make the call .this is the way to work?always talk very rudely. not booked my empty cylender.said come tomorrow at garotha charauha between 10 to 1,.i went at that place no one was there ,no office . everything is wrong.
so this is for your kind information.and please take action against them.solved my issue.other wise i will take this matter in news paper and court with all those are facing problem like this.regards
shashikant
Crime reporter
[protected]

My consumer No. is 7550 with Brahma Jyoti Gas Distributor, Shastri Nagar, Meerut. I booked on 27.11.09 a gas cylinder for home delivery. After 18 days it has not been delivered. Whereas, it is readily available on extra payment ranging from Rs. 150 to 250. Personally visited the agency for 05 times but of no use. I found the Mobile No. [protected] was mentioned over there i.e. in the Agency Office. It was mentioned to be of Shri Aditya Sharma owner of the Agency. When I made a call one Shri Anwar Ansari of Nainital picked up the call. And he was irritated to receive calls on this number. He stated that daily a number of calls are made on his this mobile no., which is not of Aditya Sharma. He informed that he had made a complaint with Police. But no action has been taken till now. It appears that the Agency Owner has deliberately given a false number to cheat the customers. If no remedial action is taken the things may go adverse.

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE,WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 17/11/2009 AT SRNO.8.
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 013/12/2009
distributor's name- SURYA GAS SERVICE, JHANSI
distributor's CODE- 571701

DEAR SIR,
I AM UZMA MIRZA FROM BULANDSHAHR MY BHARAT GAS CONSUMER NO. 008887.
THE BHARAT GAS CLAMS TO DELIVER THE GAS CYLINDER TO ITS CONSUMER WITH IN 10 DAYS OF BOOKING.
HERE WE HAD BOOKED OUR CYLINDER FOR HOME DELIVERY ON[protected], THE DELIVERY HAS NOT TAKEN PLACE DESPRITE OUR DAILY REMINDERS TILL TODAY i.e[protected].
MY GAS AGENCY OM GAS BULANDSHAHR .
UZMA MIRZA
BULANDSHAHR

Dear Sir/Ma'm,

We are the people of Raman Mandi with humble request want to divert your kind attention towards the illegal activity of the person mentioned below as under :

Persons involved:- Name :- Paramjeet Singh (Kala)
Address:- Punjab Refrigerators, Opp. Post Office, Raman Mandi 151301
Distt. Bathinda (Punjab)

1.That these person have a Mechanic Shop in Raman Mandi, delhi jointly and the hockers of the gas agency to come there or home and after filling small and big cylinders out of the supply cylinders and in this way they cheat the consumer.
2.That the foul smell of gas generally spreads in the area and the atmosphere usually becomes full of combustible gas and the chance of fire are always there.
3.That the Entire Bharat Gas office and warehouse are illegally involved in the entire scandal.
Your kind honor is requested to take prompt & quick also strong action against these person and save tour life.

Oswal gas Bharat Gas Service , Chaksu ,jaipur ,Rajasthan

[protected][protected][protected][protected][protected]
Sir ,
Here the gas dealiers makes compalsary that if you want to refill "bharat gas " cyclinder . you have to purchase " TEA " with each refill, when we ask about this they always answered it is order by upper officers
so you have to purchase this or cutt out your number from queue ( sir , here 150 cyclinder make queue every day , )
agar kisi ko bhari garmi mai , jaha par paani bhi nahi milta aas pass waha par , chaksu se 3 km distance par 150-180 cyclinder ki line mai lagne wale parson ke bolkar lota diya jata hai ki "TEA" nahi lena chahate to gas par khana banana band kar do.
thank you .....
it is all about chaksu , bharat gas service....
please help sir , here available gas service is only bharat gas egency service , so we can not change our gas service....

Dear Sir,
I've booked for refilling of LPG cylinder through M/s-Samidha Gas, Ravi Nagar, Gwalior (A Bharat Gas Agency) on 10/11/09 with Docket No. 208. However, It is not delivered till today (09/12/09) despite my repeated requests.

Pl. look into this matter and oblige.
thanking you,

J. Acharya,
Consumer No. SG6832.
P-70/2- Raksha Vihar, Stadium Road,
Gwalior-474002.
Ph. [protected], [protected].

Dear Sir,
I have booked gas cylinder on 03-12-09.
Still I have not received
I am having only one cylinder

Complaint No :485 dt 03-12-09

Dealer Name; Visveshwar Gas Agency, Rediyar Palyam, Pondicherry

The Bharat Gas distributor GASJET (distributor code: 461843) do not pick up any call. We have to visit in person to do a booking. This is continuously happening for the last 3/4 months. When asked why they do not pick up call(during the visit to the distributor), they reply that do pick up the phone calls, unfortunately it is a plain lie. We are now fed up with GAS JET and its irresponsible people. Please take necessary action. Myself Anisur Rahaman Mullick, residing at Barisha, Kolkata - 700063, West Bengal

To,
The Complaints Head
Bharat Gas Ltd.

Subject :- NON-DELIVERY Gas Cylendar Even On Time.

Dear Sir,
I KAPILDEO MUNI SRIVASTAV, I CONSUMER OF BHARAT GAS SERVICE YOUR BRANCH M/S DEORIA GAS SERVICE DEORIA [U.P.] MY SV. NO. IS[protected] AND COUSUMER NO. IS DG10274.
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER HOME DELIVERY WITHIN 10 DAYS OF BOUCHER ISSUED.
BUT IN THESE DAYS BEFORE 6 MONTH HE ACT HIS ON RULE AND REGULATION AND NOT GIVE ANY INFORMATION PUBLICILY OR NOTICE BOARD. IN THIS TIME, FIRST STEP HE BOOKED ON CARD AFTER 21DAYS, ISSSUED CYLENDR DATE, SECOND STEP 15 DAYS AFTER BOOKING DATE HE ISSUED BOUCHER AND KEEP HOME DELIVERY AND AFTER HOME DELIVERY, ITS NOT CERTAIN HOW YOUR CYLENDR DELIVER.
HERE IS THIS MONTH I BOOKED MY CARD ON DATED 11/11/09 AFTER 15 DAYS HE ISSUED BOUCHER AND KEEP HOME DELIVERY ON DATED 24/11/09 AFTER THIS DATE I GIVE FOUR COMPLAINTS TO NON DELIVERY OF GAS BUT TILL DATE NOT DELIVER CYLENDR BY HIM.
WHEN I WENT HIS GODAM TO TAKEN MY CYLENDER I SAW THERE HE KEEP A NEW GORAKH DHANDHA THAT HIS EMPLOYEE GIVE ANSWER THAT GAS CYLENDER IS NOT AVALIABLE AT THIS TIME WHEN CYLENDER IS AVAILABLE THAN DISTRIBUTE. BUT BEHIND GODAM HIS HAWKAR AND EMPLOYEE BOTH ARE ENVOLVED BLACK CYLENDER RS 400/ONLE AND BEHIND GODAM EAISLY AVAILABEL CYLENDER.
SO I REQUEST YOU KINDLY GIVE PROPER RESPONSE ON MY COMPLAINT M/S DEORIA GAS SERVICE DEORIA [U.P.] AS SOON POSSIBLE.

SHOP KEEPER CONSUMER
M/S DEORIA GAS SERVICE KAPILDEO MUNI SRIVASTAV
MALVIYA ROAD, DEORIA CONSUMER NO.-DG10274
[U.P.]-274001 SV.NO.[protected]

DETAILS OF AGENCY:
Contact Person: MS. S. LALITHALAKSHMI
Dealer Name: RAJNI GAS AGENCY
Address: 17/2 ATHIPET MAIN ROAD
AMBATTUR
City: CHENNAI
District: tiruvallur
State: TAMIL NADU
DEAR SIR
PLEASE REFER TO THE AGENCY ABOVE WHO INSIST THAT CONSUMER HAVE TO BUY GROCERY ITEMS LIKE TEA AGARBATHI ETC WHEN THEY GO FOR CHANGE OF AGENCY OR TO GET THE GAS BOOK. IF YOU DONT BUY THEY FLEECE THE CONSUMER BY NOT REGISTERING THEIR REFILLS OR THEY INORDINATELY DELAY THEM AND MOST OF THE TIME THEY DO NOT PICK UP THEIR PHONE OR IT IS ALWAYS ENGAGED.
PLEAS ECAN BPCL GIVE A NOTIFICATION THAT SUCH ITEMS ARE NOT TO BE SOLD BY THESE AGENCIES.
THANKS & REGARDS
ARUMUGHAM

we have gas connection at Balaji Bharat Gas Agency, Royapuram, Chennai 13, near our house. Before one month they have without our knowledge and intimation to us arbitrary changed there and instruced us to hereinafter booked at M/s. Vishal Bharat Gas Agency, New Washermenpet, Chennai 600 081 which is 5 k.m distance from our house though there act arbitrary I had Booked for the LPG cylinder on dt. 21/11/2009 but yet today on 7.12.2009 there is no response and when we approach them through phone and person they have not give proper reply to us and not from the above agency M/s. Vishal Bharat Gas Agency, New Washermenpet, Chennai 600 081. Even after the notification of CM, Tamil Nadu that Gas Cylinder to be delivered within 10 days from the date of booking but they are neligent with the customer

This is the case of a small town of Punjab called Kotkapura. We have monoply of Bharat gas under the agency named Geena Gas service. If after booking you go to collect the cylender they will charge you app 20-30 Rs extra and gives you a packet of Biscut or Namkeen or Achaar etc. First I thought that it may be free gift from company because I was not aware of the exact price of gas cylender but when I found the exact price I refused to pay extra money and the you cant have any gas then. If anybody refuses to pay they send him back with excuses like your cylender no doesnt match or gas finished or this connection is not under your name so you cant have it even if the connection is under any family member name, basically they are selling other products along with Bharat gas.

Dear Sir/Bharat GAS

I want to change my Bharat gas connection Name right now it is in the name of my Father but he had passed away last month(july) now Bharat gas`s guys says it is not possible to change connection name (not tell me the reason for that) pls help and let me know if there is some legal problem My bharat gas connection is located in GURGAON AT NEW RAILWAY ROAD
THANKS
SUDHIR

Dear sir,
I am a consumer of LPG Gas from Bharat petroleum Agent name is Rocky Gas, coimbatore.I booked the cylinder on 18/11/09 and the agent assured to supply cylinder after 10days. But even i am not getting even after 15days. I booked previous cylinder 45 days before. The agent swithced off all his phone nos,so i am not able to contact them even. when i contact customer complaint cell of BP,they are convence me instead of taking action against them. Pls launch a complaint against the dealer.
Bharat Petroleum
consumer no 12163,
Agent- Rocky Gas,
Place-singanallur,Coimbatore.

Thanks,
Ponraj

From: T. Srinivasan
No.48, Mahaganapathy nagar,
Vellalore, Coimbatore - 641 111.
Cell no.[protected]

To: Bharath gas
Customer service centre,

Sub: The Cylinder not available they are not giving responsible

Sir,
Our connection in Coimbatore our distributor RAAKAI GAS in singanallur. My Name T. Srinivasan Connection No. 34477, I have only one connection we are joined family now we go to separate family I am going only two months on same house I buy last cylinder 40 day now I am going to booking not giving any responsible like that for 10 Days after I ask what your problem I am not getting the cylinder they tell I wand rason card after 10 day they are telling another ways go to tell the owner they are not come. Where we are go to tell we are telling to you only get or not get tell reply quickly



Thanking you,
(T. Srinivasan)

Dear Sir/Madam,
Good Afternoon,

As I have done online booking on 24.11.09 for the refill of the domestic cylinder for Manvir gas agency,Bhajanpura, but the same has not been delievered till yet at my residence.Kindly expedite it as both the cylinders are now empty.Even I have talked To Mr.S.K.Mehta at regional office ghaziabad -he further forwarded to K.G.Marg New Delhi. Please provide me MANVIR GAS AGENCY email address.
And the phone number 22263267 is not working which is on the website.

Thanking you,


With regards,
Gunmala Jain
[protected]

Consumer No.13160
Ref No.395197

Consumer no: 23411

Dealer details:
COCO distributors ( 148978)
Bharat Gas,
Arcot road,
Valasaravakkam, Ph no:[protected],42716216,24866545.
Chennai.

Dear sir,
I had booked a cylinder on 04-11-09. On that time they said with in 1 week we will send the cylinder. But not yet received the cylinder till now. I have only single cylinder connection. We are in trouble with kids in our family since last one month with out gas in this rainy season. whenever we calling to the agency we are not getting a responsible answer from them. This is not the first time - each and every booking we are facing the same issue.Kindly take necessary action to get the cylinder immediately please.

There is not even a single toll free number of the bharat gas company. It is the right of the poor costumer.