Bharat Petroleum [BPCL] Complaints & Reviews

From: T. Srinivasan
No.48, Mahaganapathy nagar,
Vellalore, Coimbatore - 641 111.
Cell no.[protected]

To: Bharath gas
Customer service centre,

Sub: The Cylinder not available they are not giving responsible

Sir,
Our connection in Coimbatore our distributor RAAKAI GAS in singanallur. My Name T. Srinivasan Connection No. 34477, I have only one connection we are joined family now we go to separate family I am going only two months on same house I buy last cylinder 40 day now I am going to booking not giving any responsible like that for 10 Days after I ask what your problem I am not getting the cylinder they tell I wand rason card after 10 day they are telling another ways go to tell the owner they are not come. Where we are go to tell we are telling to you only get or not get tell reply quickly



Thanking you,
(T. Srinivasan)

Dear Sir/Madam,
Good Afternoon,

As I have done online booking on 24.11.09 for the refill of the domestic cylinder for Manvir gas agency,Bhajanpura, but the same has not been delievered till yet at my residence.Kindly expedite it as both the cylinders are now empty.Even I have talked To Mr.S.K.Mehta at regional office ghaziabad -he further forwarded to K.G.Marg New Delhi. Please provide me MANVIR GAS AGENCY email address.
And the phone number 22263267 is not working which is on the website.

Thanking you,


With regards,
Gunmala Jain
[protected]

Consumer No.13160
Ref No.395197

Consumer no: 23411

Dealer details:
COCO distributors ( 148978)
Bharat Gas,
Arcot road,
Valasaravakkam, Ph no:[protected],42716216,24866545.
Chennai.

Dear sir,
I had booked a cylinder on 04-11-09. On that time they said with in 1 week we will send the cylinder. But not yet received the cylinder till now. I have only single cylinder connection. We are in trouble with kids in our family since last one month with out gas in this rainy season. whenever we calling to the agency we are not getting a responsible answer from them. This is not the first time - each and every booking we are facing the same issue.Kindly take necessary action to get the cylinder immediately please.

There is not even a single toll free number of the bharat gas company. It is the right of the poor costumer.

dear sir,
i had recently applied for the LPG connection to Indira Gas Agency Budhlada distt. Mansa, punjab. all the paperwork is done & company has approved my connection but the sub dealer is not issuing me the connection without unwanted accessories such as gas stove regulator , pipe etc. which i have all ready bought. he's charging unreasonable price of such things. My question is whether Bharatgas has also started selling...

Sir,
This is to draw your attention towards serious & continious trouble created by our Gas Agency ,Named Saurabh Gas Service ,Rail VIhar,Gorakhpur,the permanent problem is that the above mentioned Gas Agency provides us Gas after 45 days of booking the gas & on repeated complaints also he payes no attention.Moreover , uses abusive & derogatory language.My Gas Connection is in the name of Mr.A.N. Rai,C/o Mr.Vijendra Pratap Singh & the No.is 1328.
Kindly take some measures for removal of this permanent problem
Looking forward for an early response
Regards
Mr.Vijendra Pratap Singh
Sub-Inspector(Intelligence)
Ram Janki Nagar
242A
Basharatpur
Gorakhpur
Mob:[protected]

Sir

delay in delivery of Bharat Gas
I had Booked for the refilling of LPG cylinder on dt. 17/11/2009 but yet today on 02/12/.2009 there is not any response and nobody ready talk to us from the distributor of M/s. Laxmi Enterprisers, IRC Village, Nayapalli, Bhubaneswar Orissa

with regards

Bharat Ch. Pattaniak

Non delivery of Gas Cylinder despite several reminders to agent" Bharat Jyoti Gas" 23 yeshwant stm, dhantoli, Nagpur12 MS, My consumer no 10927, date of refill request 11/11/2009. This gas dealer repeatedly play the mischief of late delivery of og lpg cylinder, strong action should be taken against him

i had placed an order for gas on 16th and even after 10 days of booking i have not yet recived the gas.
i called them many times and said that i need the gas but they never took it seriously .
when i said that i will go to consumer court, they back answered saying that ok go wherver you want.
the address of gas company is:
Sri laxmi tulasi gas agency
25-2-20, jayakrishnapuram
rajahmundry-533105(andhra pradesh)

DEAR

SIRS, I AM BLUE CARD HOLDER OF BHARAT CYLINDER FROM 16/12/2006 MY CONSUMER NO 36848 & GAS AGENCY CODE 251928 REKHA GAS AGENCY 109 KHANDESH MILL SHOPING COMPLEX JALGAON 425 001.[protected].

WE HAVE NOT GOT ADDITIONAL CYLENDER TILL NOW FOR WHICH WE AHVE COMPLETED THE PROCEDURE AND APPLIED ON 20.08.2009 . AT THE TIME OF DEMAND OF ADDITIONAL CYLENDER, THEY SAID THAT THEY WILL ISSUE IT WITHIN 6 MONTHS, BUT THEY HAS NOT ISSUED ADDITIONAL CYLENDER.

I REQUEST U PLEASE LOOK INTO MATTER AND ISSUE ADDITIONAL CYLINDER.

THANKS & KIND REGARDS.

MRS. LEENA WANI
[protected]

i went for refueling my car.it was a diesel car n i told the person. n there was even written diesel on the cap of the diesel cap from where we fill the fuel. but instead of that he filled up petrol n after that started harrasing me. he said sir its your fault. what would i do. then they called a labour who told he would empty the tank but charge me RS 300. I told the pump manager that why should i give this charge,. he told no sir you hav to give it. itold ok first u ask him to empty the tank. after that when i told that it was the fault of your staff, so he siad es sir so what can i do.it was a fault only. And when i told ki i wont give any money, you pay the labour charge, then he was like sir if you dont pay, we wont allow your car to go.

Being such an estemees comapny, if BPCL gives such a customer service and harras customers, then what sould i do.

i am from kolkata. n this incidnet happended in a BPCL petrol pump on SAturday 28.11.2009.

Dear sir,

My Consumer number is 2764, Agency -Anmol Bharat gas distributors.

I have booked a gas on 18/11/09 , Booking no given was 7562,

Even after 10days also not recioved the gas and not responding for telephone call.

Pl do the needfu.

Regards...

I have been facing the problem in deleyed delivery of Gas cylinder with Bharat Gas. I have been staying at Mohanpuri in Meerut, Uttar Pradesh. This time I have booked the cylinder on 25.10.2009 & i got it on 12. 11. 2009. Where as i have Dubble Cylinder One will always remain empty. Can anybody say what is the benyfit to take a Dubble cylinder? The Dealer deny to entry for book a new cylinder on 26. 11. 2009. My previous one is already consumed. What should I do Now?
My - address - Sushila Sadan, 11/20, Old Mohanpuri, Meerut, Uttar Pradesh.

The Dealers Name is
Savita Gas Service(Code-1870)
Suraj kund Road
Meerut,
Uttar Pradesh

It is to inform u that today morning at about 10.10AM I went to fill the petrol in my scooter at Andhra Pradesh Auto service 16.8.9311/1 Malakpet Hyderabad. I had requested to the person who was filling petrol to take oil sachet then he said that he does't have the same his behaviour was no good. It is to my surprise that no filling point were having the same. I went to the Manager and asked the complaint book he refused to give and called one person and handed over the oil sachet box. Then I filled the petrol took the bill 7255 dated 26.11.2009. Even to take the I have to go to certain place and ask for the bill. In other petrol bunks the same issued by the casher.This is the 2nd time I am facing this problem. That time I called to Mr. Srinivas Rao over his cell phone. But he adviced me to first lodge complaint with the manager of the bunk. I request Sir kindly make surprise visit to such petrol bunks.. this Bunks staff are purposely not giving back the remaing change and trobling to customers. Harish Mulay

I WAS BOOKED MY BHARAT GAS CYLINDER ON 18/11/09.
GAS AGENCY IS ANAND GAS SERVICE BADARPUR. WAITING FOR HOME DELIVARY. MYCONSUMER NO IS 26819.

Dear Sir/Madam,

My name is Mr. Sudhir Chandrakant Melge, I am having Bharat gas connection.

I got transfer to pune, so I have transfer my Bharat gas connection from belgaum to pune.

I have given my transfer papers to Maruti gas agency in Tingare nagar, Pune. They are telling they have shortage of Regulators, from last 2 months they are telling me the same thing.....

Kindly help me.........

Thanks & Regards
Sudhir C. Melge
[protected]

Dear Sir,

I am customer of Bharat Gas Agency vide consumer no. GG5367 since 2007 under Golden Gas Agency, Hazaribagh. I am following up the said dealer for issuing dual cyliender on my card for last one year but they denied to issue the same and tell me that we will not issue the cyliender and you can lodge the complaint anywhere for the same. I also try to contract their area office at[protected] but no body pick the phone. We are facing lots of problem with single cyliender. If Bharat Gas unable to provide us dual cylinder we have to surrender our existing cylinder and go for HP/ Indane.

Please look into the matter.

Regards,
Samir Ranjan Srivastava
Hazaribagh
Mobile: [protected]

“ COMPLAINT “


Chitradurga (Karnataka)
Dated: [protected].

From:

N. Srinivasa,
Police Constable,
State Intelligence,
Town Police Station Compound,
Chitradurga – 577501
(Karnataka)

To:

The General Mannager /
Officer Incharge,
M/S. Bharath Gas
Maruthi Nagar,
Madivala,
BANGALORE.

Sir,

Sub:- Request to rectify the Descrepancies in issueing the Gas
Cylinder to me / or abolish the Dealership the agency
which is located at Chitradurga – my own – reg.


* * * * * *

With reference to the above subject, I write to state that, I am having Gas Connection of your Company (Bharath Gas) through the “ Mahalingappa Gas Agencies, Chitradurga “ since 4 years. My Gas Connection (Customer Voucher) number is 16602.

I want to bring the matter to your kind notice that, the above Mahalingappa Gas Agencies, Chitradurga is not supply (issue) the Gas cylinder to me as per your company rules since I purchased the Gas Connection.
As per your company rules, the Agency must supply or issue the cylinder after the twenty days of booking. But the above your agency is supplying the cylinder after the 30 days of booking i.e., 1 cylinder upto 50 days.

The other same agencies of your company they issue the cylinder to the customers after the twenty days of booking.
I collect the almost Advance information regarding the above Mahalingappa Gas Agency of your company that, the above agency is supply the cylinders unaccountly to the higher government officials, politicians, and their wellwishers without keep any accounts etc., But not issue the cylinder intime to the customers also me.
Also the advance informations reveals that, the above agency is selling the cylinders one to double rate through its workers (cylinder carriers) to Hotels, Commercial Shops and others to earn the profit beyond the limitation.
Hence, I request you to kindly direct the above Mahalingappa Gas Agency, Chitradurga to issue the cylinder to me after 20 days of booking date properly or abolish the dealership of the agency. Otherwise I am decided to to go Consumer Court against your Company to obtain the Justice in my favour. Once you think that, if the case is litigated in the Consumer court that caused damage to the goodwill of your company.
I hope that, you do the same and needful action as i am requested above.

Thanking You,

Yours faithfully,
Sd/-
(N. Srinivasa)
Police Constable,

I've a Bharat Gas connection from NCR. Now, I need to transfer it from NCR to Bangalore. But the vendor in the agency says that it is posible to transfer only when the connection is 3 years old. Is it any rule or anybody also facing teh same problem? Does anybody has solution for this? Pls advice. Thanks in Advance.

I have sent redemption request for redemption of petro miles against four of my petro cards. I had received only one item against the redemption. The maximum period allowed by BPCL is three months. Now it has passed the limit of three months. Only assurance is there from them. No steps have been taken to send the items. The details of the items are given below:
T. S. SANIL, PROPRIETOR
SILPA CONSTRUCTIONS, 3RD FLOOR NORTH...