Bharat Petroleum [BPCL] Complaints & Reviews

My consumer No. is 23479 under Kanchanjunga Gas Srvice,Pradhan Nagar,SILIGURI,Darjeeling,WB.

Its heart rending to recall that 10 yrs back I had to get the connection under provision of Tatkal expending extra Rs.4600/- which was a significant amount that time .(Ref: SV No.159015 dated-16.12.99 The then Consumer No. being B-1742 under M/S CHIRAAG,Siliguri).

The quality of service catered by Kanchanjunga Gas Srvice...

I M SATISH KAPOOR FRM MORADABAD HAVING BHARAT GAS LPG CONNECTION NUMBER 31019 FRM AGENCY NAME BRISTO GAS AGENCY WHOSE CONTACT NUMBER IS[protected]

THEY NEVER GIVE CLINDER DELIVERY AT HOME ALWAYS WE HAVE TO GO HERE AND THERE OR IN AGENCY GODOWN AND HAVE TO RUSH WITH THE DELIVERY MAN FOR LPG GAS .

NOW I HAVE MY BOOKING FROM LAST 13 DAYS BOOKED ON 01/10/2009 BUT THEY HAVE NOT DELIVERED TILL NOW 13 DAYS PASSED...

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE,WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 22/09/2009 AT SRNO.003 & 004 against Gas Conection no: 8850 & 8851 from Saraswati Gas, Yamunanagar, Haryana
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 12/10/2009...

Sir/Madam,

I am a faithful coustomer of yours for about forty years. Till date we did'nt have any complaints. But now in our area in Ashtamichira (Mala), Trissur Dist, Kerala, consumers who have booked right from Aug.25th 2009 have yet to receive their delivery of gas cylinder. Myself had booked on 19th Sept.2009 and my docket no. is 10694.

My consumer no is 2361 and agency Pereppadan Gas Agency, Mala,...

hi,
There is low freqency buses in vashi naka and mahul area in the night time after 10:00 pm we are
facing lots of problem specially in the night the time gap between two buses is 30 minutes speacially
for 361 mahul gaon bus. so many people waiting for buses and there is heavy rush in the night but
inspite of that the no. of buses provided is very low people aren not going on time in there home and for job,...

SIR MY FATHER DIED ON 22ND JULY,2008 LEAVING BEHIND US, MY FATHER IS A CONSUMER OF BHARAT GAS THROUGH DISTRIBUTOR M/S CITY GAS SERVICE, SIDHGORA, JAMSHEDPUR TOWN IN THE STATE OF JHARKHAND PREVIOUSLY IN THE STATE OF BIHAR DISTRIBUTOR CODE NO IS CC 431875 AND MINE CONSUMER NO IS 4315 WE HAVE APPLIED THE CHANGE THE NAME IN MINE MOTHER KALPANA SEN INSTEAD OF MY FATHER NAME WHO DIED ON 22ND JULY 2008 MORE IT IS VERY PECULIER MY FATHER IS NOT...

Dear Sir,

I shifted from mumbai to pune since last year. I am looking for new gas connection from Bharat gas dealer in katraj i.e. Rajaram Gas agency.

But inspite of following for last 6 months I am unable to get the connection.Whenever I go for enquiry they keep on giving dates, excuses and behave in rude manner as if we owe something to them.

This has upset me so much that I am now...

Dear Sir,


My gas cylinder need refilling. I have trying for over one week but the phone numbers of the agency do not get picked up. Repeated redialing is driving me crazy. They also had a mobile number which some times remain off now or it just keeps ringing.


My consumer no. is P-3175. I urgently need a cylinder refill. Kindly book my comlaint and act immediately.
regards

CPL...

I am bharat gas user. my gas connection no.4388. my supplier name is "jugal gas agency" nohar dist.hanumangarh rajasthan.I am very sorry to say we are facing much problem due to this late services because cylinder sale in black.

the complaints are genuine as the gas cylinder distributor / agency harasses the customers and not provide satisfactorily services. Concerned Bharatgas authorities should take constructive...

Dear Sir, below letter i have sent throgh e-mail and sms in this regardbut, no action has been taken.. Kindly do the needful

customer

Kamal Kumar
[protected]



Anand gas service
Badarpur
New Delhi-110044
Email- [protected]@yahoo.com
Sub: Request for Replace of cylinder.(consumer no-28428)

Dear Sir,

This is contusions of...

dear sir
i am consumer of bharat gas at raghunathpur under RATNODEEP GAS AGENY AT RAGHUNATHPUR DIST PURULIA(W.B).Every time they have delivery a gas cyllender after a month of booking gas perhapes we have consumed a gas cyllender.so what i doing after this?
it is noticed that in outer market (some places)gas cyllender sold in very high price @ it's rech to non customer or customer very easyly if they...

Dated : 06/10/09
Second Reminder

Subject : Complaint regarding gas cylinder

Sir/Madam,

Myself Ravindra Singh Negi, Consumer No. 21193,SV.No.[protected] dated 09/07/07, Amardeep Gas Services, Dehradun, have to lodge (2) complaints for my cylinders.

Sir/Madam,

1. My gas cylinder has been found to be filled...

Sir,

The system of booking, delivery and cancellation of booking now follows causes much difficulty to consumers. The consumer has to wait for the delivery of cylinder from day one itself till delivery takes place. If any customer failed to present at the moment of delivery the booking is cancelled. And the process repeats. There is no limit for period of delivery. Though a delivery is offered with in two week, the period...

I had double cylinder LPG Gas connection from Indane, as I had shifted to Jajpur orissa there was no service of Indane so I had to take Bharat Gas. Now I have shifted to Ranchi where both are available. Its told by my friends that Services of Bharat is very bad hence I would like to take Indane connection. Kindly let me know is this possible if yes then let me know the procedure.

AV Girish
[protected]...

My customer number is 21732. I have placed a refill cylinder with Padmavathy Gas Agency[protected] days ago. Till date they do not pick up the phone to respond to complaints. I went 20 km to their store. It was locked out. No reasons given.

Their customer care numbers are never responded to. The delivery man says that he is unable to deliver as no cylinder is available while the agency says the cylinder has been despatched.br...

NON-DELIVERY EVEN AFTER B15 DAYS OF BOOKING
DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE,WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 22/09/2009 AT CUSTOMER NO 32753.
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 05/10/2009.

THE DEALAR ADDRESS
SAI PRIYA GAS AGENCES
MACHA BOLLARAM,...

INDANE AGENCY,VIKAS DISTRIBUTORS,NEW TOWN, KOLKATA IS REFUSING BOOKING OF GAS CYLINDER.AS PER THEM AFTER A GAS CYLINDER IS BOOKED, BOOKING OF ANOTHER GAS CYLINDER IS NOT ACCEPTABLE WITHIN 15 DAYS OF PREVIOUS BOOKING.THIS IS CAUSING SERIOUS PROBLEM AS SOMETIMES IT HAPPENS THAT DURING FESTIVALS AND OTHER OCCASSIONS GAS CYLINDER IS CONSUMED WITHIN 15 DAYS AND WE ARE FACING COOKING PROBLEM. IS IT A RULE FROM INDIAN OIL THAT 15 DAYS GAP IS A MINIMUM...

Sir,

I am struggling with this gas agency for the past five years. You will get the reposible answer from the people who work very rarely.

All the telephones will be always engaged. In my experience this will happen only when you put down the handset for all the phones at a time.

One of the worst Agency I have every seen.

Please take some corrective actions against this agency.br...

i have a bharath gas connection from ganapathi raja service centre. of course service is ok
i had read a mail few weeks back which enlightened me regarding identification of expiry of the cylinder.

i tried to contact service provider where nobody picked up the phone
next i tried contacting so called emergency service no[protected] whom i could contact only after 36 hrs of dialing. then they gave me head office...

I had booked a lpg cylinder in this agency on 23rd sept 09 and after 3 days when i enquired about the non delivery of the service i was told it will take 10 days from the date of booking for the delivery of the cylinder.However when i still didnt get the cylinder on 30th sept 09 i was told that there is no booking of our request in the system and it will again take another 10 days for the receipt of the cylinder....