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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 27

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G
Gravity.vinay
from KOLKATA, West Bengal
Feb 1, 2022
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Address: 120 DR Sundari Mohan Avenue Kolkata -700017

Today at 7.45 pm when I went to Auto Gas Distributors
Add : 120 Dr Sundari Mohan Avenue Kolkata -700014 to fill petrol in my Activa 125 BSIV Model tank capacity of 5.3 litre, they fill my tank with 5.75 litre and charge me Rs 600 . I told them they have over charge my, because my tank capacity is only 5.3 litre, how they fill 5.75 litre
They didn’t listen to me .They are misguiding customer .They are telling your tank capacity is 6 litre.
Plz look into this matter.

Rgds

Vinay Sharma
[protected]
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    isinghal1
    from Greater Noida, Uttar Pradesh
    Jan 31, 2022
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    Address: KAMAKHYA FUEL POINT NH 8 DELHI-JAIPUR ROAD BHORAKALAN GURGAON HARYANA

    I was going from Greater Noida to Jaipur and got full tank petrol from BPCL petrol pump kamakhya fuel point located at NH 8 Delhi- Jaipur road, Bhorakalan Gurgaon Haryana. After going for 2..3 kms car started giving trouble and required to be taken to Honda service centre Pace Honda Revari, where after initial check up no fault was found in engine and after lot of other checks and search when fuel was checked it contained lot of water due to which car was giving trouble. Fuel tank cleaning, line drainage, filter change and service required to be done and an expense of approx 10, 000 done. Full tank fuel was wasted and additional full tank was required to be filled. I was going to Jaipur for some urgent work and was required to take a local taxi fir that and an additional expense of approx 5000 was done on that. My whole day was turned bad and i reached home at around 01:00 AM. I raised a complaint on smart line but no response till now. I want my expenses to be reimbursed by petrol pump due to which had to face lot of trouble with my family.
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      M
      Mâddy Mâdhâvâñ
      Jan 30, 2022
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      Address: Bharat Petroleum, Petrol Pump -Kris Enterprise at Neelankarai near by police station

      I don't know how to put petrol in your petrol tank properly. Petrol does not work for the money I gave. Body petrol is enough just below.This is what happens once in a while
      Ask him out well if he is no longer absorbed in the connection. Buy How To Make The Customer Delighted Like This
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        D
        dMk Hackers
        Jan 29, 2022
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        When I go to delivery point of Bharat gas in Rajapur, Chitrakoot (Pin code 210207, distributor name - RAMESHWAR BHARAT GAS), they demand 10-20 rupees extra than the amount printed in slip. When I say I will complain about it then they give me cylinder at the rate given on slip.
        I am just tired of arguing with delivery boy. Please take action so next time me and also others don't have to argue with them...
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          S
          Skrehaman
          Jan 28, 2022
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          Address: Konaseema petrol pump

          Im sk rehaman today I went to the petrol pump of bharat petroleum in ravulapalem named konaseema petrol pump in this pump the management is not giving the provided 5% discount which company declared discounts in digital transactions because per day upto 1crore digital transaction will be done
          5% discount is like 5lacks in one day you have to take a look that how much these people are eating the public amount please take a severe action on them
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            A
            Ashwani@7601
            Jan 27, 2022
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            Md. Aslam Khan s/o Firoz Ahmed r/of A-20 1 st floor main road Budh Nagar jj colony inder Puri New Delhi-12. He is doing illegal unaouthrised activity of refilling small LPG gas cylinders from big LPG cylinders at B -372 Budh Nagar jj colony inder Puri New Delhi-12. He has no permission/ license to do these type of hazardous activities. Even he is not trained/certified to this work rather than this he is doing this risky business without taking any precaution. This area is highly populated residential colony. This type of activity may cause of any big excident in future and people may loss their life. You are requested to take appropriate strict immediate action against Md Aslam Khan.
            Thanking you in anticipation
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              Ashwani@7601
              Jan 27, 2022
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              Md. Aslam Khan s/o Firoz Ahmed r/o A-20 1 st floor main road Budh Nagar jj colony inder Puri New Delhi-12. He is doing Hazardous activity of refilling small LPG gas cylinders from big LPG gas cylinders at B-372 Kartik Mandir street Budh Nagar jj colony inder Puri New Delhi-12. He is doing this work without any permission/license. He has no training to do this type of risky work also he is not taking any kind of precautions. This area is highly populated residential colony. This type of hazardous activity may cause of Big accident in future and people may loss their life because this area is highly populated residential colony.
              You are requested to take appropriate strict immediate action against Md. Aslam Khan.
              Thanking you in anticipation
              +1 photos
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                C
                cons000
                Jan 27, 2022
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                The LPG gas for consumer purpose is being illegally used for commercial purpose. One of the resident in a society is illegally running a food selling business on street. He is also having a van where the cylinder is commercially used. No action is taken from LPG cylinder distributor.
                Address is : prakruti villa society, takali road anusaya nagar, dwarka, nashik: 422011.
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                  M
                  Magesh1234
                  from Chennai, Tamil Nadu
                  Jan 24, 2022
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                  Address: Chennai

                  இரு சக்கரம் நான்கு சக்கர வாகனத்திற்கு காற்று பிடிக்க கட்டாயமாக 5ரூபாய் முதல் 10 ரூபாய் வரை கட்டாயமாக கேட்கிறார்கள் கொடுக்கவில்லை என்றால் மரியாதை குறைவாக பேசுகிறார்கள் சென்னையில் உள்ள அனைத்து பெட்ரோல் பங்குகளிலும் இதே நடைமுறை உள்ளது
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    S
                    Sameerkumar patel
                    Jan 24, 2022
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                    Address: Chhatral

                    Last night I online payment done 200 rs for petrol msg was show QR code but the link msg not received and fuel not done I had lossed 200rs fuel station owner not proper suggest or help me so please refund amount
                    +1 photos
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                      A
                      Anil Ramesh
                      Jan 23, 2022
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                      Address: Papareddy Palya, Bangalore

                      Today[protected] afternoon, when I went to the Petrol Bunk to fill Petrol for my Two Wheeler, there was confusion about the QR Code installed at the Petrol station.

                      I told the staff to fill petrol and then when he realized that he had made the mistake of not informing me about the QR Code for Payment, he asked me if he could stop the pump from filling my bike.

                      Later, after filling the petrol, when I asked him about the Scanner of Paying the bill, he started to abuse me that it could not be done now and it should have been scanned before filling the petrol.

                      Either he was less informed or he was arrogant in handling the consumers.

                      Requesting you to take stern action on the staff.

                      Hope he behaves properly with the consumers.
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        S
                        S.K.Sankaran S.K.Sankaran
                        Jan 22, 2022
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                        Address: 139/47, Vishal gas agency, TH road, Chennai 81

                        Customer no 3149
                        [protected]
                        Name -S.K.Sankaran
                        Distributor
                        Vishal gas agency
                        139/47
                        TH road, New Washermen Pet, Chennai 81

                        On 8/1/22 I paid ₹915.50 thro' phone pay via google pay. It is verified with my bank also.
                        But distributor did not deliver gas cyl against this.

                        This phone pay QR code is displayed at their out let.

                        Their response is lethargic.

                        Pl solve my problem.
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          A
                          Amit Jarag
                          from Kolhapur, Maharashtra
                          Jan 20, 2022
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                          Not received gas cylinder and got a message of delivered
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            S
                            Sagar Patil amalner
                            Jan 20, 2022
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                            Address: Amalner

                            I am at this fuel station at 01.19 am and no one is responding for filling fuel. I have an emergency, i called many times but no one replied.

                            Shame on them.

                            And on their services.

                            If you can't give sevice 24 hours why you display 24 hours services.

                            Take an action on this pump or I have to go further...

                            Dr Sagar patil
                            [protected]
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                              M
                              Mohit Mudgal Sharma
                              Jan 20, 2022
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                              Address: Asmoli, Sambhal, Uttar Pradesh, 244304

                              Yesterday I booked a bharat gas cylinder online and paid the amount from paytm. Today at 10 PM I got a message of cylinder delivery. My booking number is 52567. Customer name Beena Sharma w/o Sunil Sharma. Please look into the matter. I've already paid the amound of Rs 916.
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                D
                                Dhananjaynaik
                                from Virar, Maharashtra
                                Jan 19, 2022
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                                I tried to book gas cylinder on Bharat petroleum app payed the amount via bhim UPI
                                Amount got deducted after it shows unable to process failure
                                even the Booking not done
                                still didn't get refund and staff was being rude said it's not their fault how do I get my money back now
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                                  S
                                  smiledentalcare4all
                                  Jan 19, 2022
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                                  Address: Grand road,puri, odisha,752002

                                  I have given rupees 300/- to refil my vehicle
                                  As per the promotion I am entitled to get petrol of rs 315/-
                                  When I complain the supervisor take the promotion code and redeem ed himself without giving me the requisite amount of petrol.
                                  He also didn't give n me bill
                                  Asulted me
                                  Please look into the matter
                                  Location of station. Is grand road. Puri odisha
                                  +1 photos
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                                    Rahulchand1995
                                    from Noida, Uttar Pradesh
                                    Jan 18, 2022
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                                    Resolved

                                    Address: Khasra Number-416, New Hospital Road, Baraula, Noida - 201304 (Near SD School, Near SK Timber, Noida 201304
                                    Website: www.bharatpetroleum.in/feedback-complaint.aspx

                                    This problem is happening second time that message came as cylinder delivered but not delivered. Last time it was resolved earlier after raising complaint to them. But this time their timeline to resolve this issue is already over and not resolved yet. I have been calling to them many times saying that we need cylinder as cylinder is not delivered, but nobody helping us, their customer service agent saying they will send reminder for this complaint and above this they cannot do anything. Please help us booking number 109866 showing delivered.
                                    +1 photos
                                    Jan 26, 2022
                                    Complaint marked as Resolved 
                                    They have delivered after so much suffering
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    Jan 18, 2022
                                    Updated by Rahulchand1995
                                    Bharat gas Customer name- Sunita Chand
                                    Register number- [protected]
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                                      S
                                      shahiguesthouse
                                      from Kolkata, West Bengal
                                      Jan 16, 2022
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                                      Address: Prova station,37/1,A.P.C ROAD,KOLKATA-9

                                      Respected Sir, i always used to buy petrol for my bike in prova station of bharat petrol pump, problem i am facing is that the petrol they fill is having a lot of water in it, and this thing happened several times before and i warned them also and today also my mechanic showed me that again my tank is filled with water,
                                      So sir i kindly urge you to please check the water level of this petrol pump and secured the hard earn money of your consumers,
                                      Thanking you
                                      Your faithfully,
                                      MD SAHAL HUSSAIN
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                                        S
                                        Snehlat
                                        Jan 15, 2022
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                                        Yesterday I got the message of Bharat Gas that the gas has been delivered and that cylinder has not been delivered at my home itself. and i didn't book gas then why did I get the message that gas has been delivered
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