Bharat Petroleum [BPCL] Complaints & Reviews

Second gas cylinder connection
I had registered to apply for second gas cylinder connection 1 years back.The registration was done at Bharat gass service naraingarh Diss Ambala I had visited their office 20 times for second gas connection enquiry. Everytime I get a common reply "Second gas connection has not yet been started due to shortage". This is hapening Its very difficult to manage without second gas connection.
Read comments (coustmer no 10735 bharat gas )

Bharat Gas / Gas — non supply gas at home

req sir,
sir ye national gas agencies kamiri road hisar wale kabhi bhi ghar per gas supply nahi karte or inhe har baar kam se kam 20 se 30 bar call karni padti he or ye har baar phone uthate or bina kisi baat ko sune rakh dete he or kayi baar to gussa bhi dikhate he or kahte he ki gas yaha aa kar le jani he to le jao ham ghar per nahi bhajte or ham jab waha lene jate he to kahte he ki gas khatam ho gayi or ye har baar aise hi chaker cutvate rehte he ham ne kai baar in ki complaint ki lakin koi sunvai nahi he maine tool free no bhi bahut baar complaint lakin in per koi action nahi hua sir ye black me to cyelender de dete he or vaise jab ham home delivery ke liye book karvate he to kabhi nahi bhajte or hame ye bhi kahte hi ham par koi action nahi ho sakta tum chahe kahi bhi complaint kar lo sir plz in per jarur karye vahi ki jaye taki ham is samsya se nijat paa sake sir ye cyelender to hame double rate ka hi pad jata he in ke yaha chaker kaat kaat kar or phone kar kar ke sir mai student hu aap hi batao me class lagau ya agencie me jaa kar 3,4 ghante line me khda rahu mai to line mai bhi itni baar lga lakin ye phir aakhir mai ye kah dete he ki cyelender khatam ho gay tum kal le jana ye in ki ik baar ki baat nahi hew ye har baar aisa hi karte he aap agencie me ja kar waha consumer se puch lo ki wo in ki service se kitne pareshan he

consumer no.- 4260 , name- lakhpat rai hisar haryana

After filling up Rs 500 worth of petrol from BPCL retail outlet, Manovikas nagar, Old Bowenpally Secunderabad, When I asked for air filling in my car the attendants say there is no air supply due no electricity.I wonder how could they fill up petrol if no electricity.Also the same reply I got when I was driving down NH 5 at various BPCL retail outlets.
they sell only petrol but do not provide essential air supply, though boasting a free air supply

सर /मैडम
नमस्कार
महोदय,
मैंने ऑन लाइन न्यू गैस कनेक्सन फॉर्म भरा था जिसमे मेरा वेटिंग लिस्ट 89404 जब मै अपने न्यू गैस कनेक्सन के लिए गैस एजेंसी निचलौल से संपर्क किया तो उनके द्वारा बताया गया की आपके माकन नंबर पर आल रेडी गैस कनेक्सन शो कर रहा है जिसके कारण आपका कनेक्सन रिजेक्ट हो गया है जबकि अब ताका कोइ गैस कनेक्सन मेरे परिवार में नहीं है हम दो भाई है एक भाई छोटा वाला रहता है वह भी कोइ कनेक्सन नहीं है! सर मै बहुत ही परेशान हूँ आप मेरी मदद करे गैस कनेक्सन ना होने के कारण हम परेशान है अब जब नंबर आ गया है तो मुझे कनेक्सन नहीं मिल प् रहा अत: आपसे निवेदन है की मेरे मामले को गंभीरता से लेते हुवे सार्थक पहल करने की कृपा करे हम किसी भी जाँच के लिए तैयार है क्यों की जब हमरे परिवार में कोइ कनेक्सन है ही नहीं तो फिर किस आधार पर कनेक्सन नहीं दिया जा रहा है! मै अपने सरे कागजात आपको मेल कर रहा हूँ.
प्रार्थी
सुनील कुमार रौनियार
पुत्र सूरज
जन्म तिथि ०१/०१/१९७८
माता पाना देवी
मकान नंबर ४६४

I PURCHASED CONNECTION BEARING CUSTOMER NO 1182 IN THE NAME OF TAMILSELVAN, 132 ARNOTHAYA MILL COMPOUND, MANIKKAPURAM ROAD, PALLADAM, TIRUPUR DISTRICT, TAMIL NADU FROM S.S.GASS COMPANY, BHARAT GAS DISTRIBUTER, 37/2-3, TRICHY ROAD PALLADAM, .THE DISTIBUTOR STOPPED SUPPLY THE CLINDER FROM THE LAST SUPPLY OF 08/04/2009 . THE DISTIBUTOR TOLD THAT TWO CONNECTIONS IN THE SAME RATION CARD PROOF SUBMITTED AT THE TIME OF ISSUE THE CONNECTION. BUT I HAVE MARRIED AND LIVING WITH MY WIFE AND CHILD, I HAVE SUBMITTED MY VOTER ID, MY PAN CARD, MY WIFES PAN CARD, HOUSE TAX RECEIPT IN MY NAME ISSUED BY THE PANCHAYAT. HOWEVER I SUBMIT THE RECORDS THE DISTRIBUTOR NOT ACCEPTED THE DOCUMENTS. HENCE I REQUEST YOU TO KINDLY ENQUIRE THE MATTER THROUGH PROPER CHANEL AND ARRANGE TO SUPPLY THE CLINDER.THANKING YOU
YOURS TRULY

TAMILSELVAN

Dear Concern, This is inform you that my consumer No.13674 at Pratap Jyoti Bharat Gas, Rohini Sec-1 Delhi-110085. I am having a connection since long time but last 2 months we are facing problems because while booking the cylinder through online but physically we don't get cylinder and we have the massage that you get the delivered which is not done so it means your local person selling in black or misusing. We have visited your office so many times but every time they says will be delivered but nothing having done.Now this is very bad impact on services due to your cause we are suffering.Kindly take a action otherwise we have to go for next course of action.

Warm Regards
Bhim Singh
[protected]

bharat petrolium where the people trust the company authorised fuel pump is also involved in cheating customers by giving them diesel mixed with kerosene because of that although the company outlet has been sealed by officials but still no change in the staff behaviour . my few truks who used to take diesel from your BP MIRZA petrol pump outlet in Mirzapur has been cheating this why the company outlets cant even the company take care of their of own outlets

This happened to me too today in chennai. I hope they take action soon, or else we might need to go to consumer court.

Arun
[protected]

Yes, I Bookied on 08 Sep'09. Though I given standing instruction to deliver on Sunday or Late Evening with information to reach house to get deliver the gas but thay are coming in office time between 11.00 am and before 5.00 pm and leaving with affixing DORE Loked sticker, without supply. after that. on 18 Sep'09 they visited & left with sticker, after that I have callee many time but till now 24 Oct'09 no resposne. I have forced to adjust with my friends or neighbours or with house owner by exchanging the cylinder.

pl.change to some one who not made enough money or non politics related person or the one who willing to serve good to give best services

Hi,

I nead new barath gas connection, how to make it register online please send me the details.


Thanks,
Mohan

Complaint against a Bharat Gas Agency of Bangalore, Name and Address of that Agency is as follows:
MADAM ENTERPRISES
MADIWALA
BANGALORE-560068

I request you to please withdraw the Bharat Gas Agency from Madam Enterprises ASAP. They are exploiting the customers and very-very bad at their service. We customers are paying them full for getting very-very bad services. And I can say confidently that is due to all negligence of Bharat Gas as an organization.

Hence Bharat Gas should take immediate and necessary action to close Madam Enterprises on poorest possible service ground and give this agency to some good hand to provide better services to the customers.

I 1000% agree. I have called Bharat Gas HQ in MUMBAI and got Chennai number, from there I got Bangalore Head Office, complained about MADAM Enterprises. I have been complaining about this agency past 2 years. No improvement. To the worst, the service has gone down badly. I am sure this must be run by goondas or political power. No one picks up the phone any time to for booking. All the time it is engaged ( I mean literally 10 hrs ) if it rarely rings, no one dare to pick up. We spend 4 to 5 working days to chase the phone number (worst case, I have dedicated one person for the whole week just to redial this number)

PLEASE, PLEASE PLEASE, BHARAT GAS, TAKE SOME STERN ACTION ON THIS AGENCY. THIS IS HIGH TIME.
- GP

I am in complete agreement with this..

This agency provides a pathetic service to its customers and this is eventually leading to spoiling the name of Esteemed organisation like Bharat Gas...

Unless corrective action is taken against this issue, the time is not very far when customers will start looking for the alternative sources..

respected sir
Complaint against Sachidanand gas service ambala road jagadhri
Pin code 135003

I am customer from jagadhri distt yamunanagar(haryana)
Name-Bharat bhushan bajaj
Adress-1754 vishnu garden
Mobile-[protected]
[protected]@gmail.com

My complaint is that we dont receive the home delivery and when we ourself goes to take the gas the behavior of the service men towards us very rude and the supply of the gas cylinder is very late as we have registered on 31.06.2012 and till today we have not received the gas and the agency men always use to say that there is lack of gas cylinders.Please kindly solve our problem as soon as possible.

Dear Sir,

My consumer no is 4557.I am a subscriber of Aparajita Gas agency of Bharat Gas for Bhubaneswar city.Every month I have to follow up with the agency for refill.The answer I get is that "gas refill would have returned from your house" Let me confirm I have mother who is a retired person and stays at home 24 hrs.

This time I have booked the gas on 29th of July.Booking no is 78.Till now I have not got the gas.Every month I am being harrased, please look into the matter urgently.


Rgds
Sambit Patnaik
+91-[protected].
D-12 Maruti Villa Phase-II
Near Patia College
Patia
Bhubaneswar-24
Orissa

Dear sir,
I always have this problem with bharat gas(maheswari distributor chikkaballapur ktk )... I always book the gas and it is not getting delivered even after more than 20 days... The delivery person name is maheswari distributor... I am serving in bsf NE region always having the problem with this Agency... They will not deliver the gas even after its nearing the completion of month after booking the gas they will shout on us "I[censored] want the gas, come and take it tommarrow or else leave"... HOUSE WIFE cannot argue with this Agency ... Plz take some action against this Agency I tried to call bharat gas to lodge complaint against Agency, but they are not replying to our plead. Please do something about this... I am not able to tolerate this problem nowadays.where i have on my duty in isolate area in North-eastern states My wife is not in a position to tackle this type of harassment please do need ful guidlines to the Agency my consumer no is 22056 last delivery is 3rd april 2009... My residence is at puradagadde, dibbur karnataka... The gas provider is MAHESWARI GAS AGENCY, CHIKKABALLAPUR, karnataka...

Dear sir,
I always have this problem with bharat gas(maheswari distributor chikkaballapur ktk )... I always book the gas and it is not getting delivered even after more than 20 days... The delivery person name is maheswari distributor... I am serving in bsf NE region always having the problem with this Agency... They will not deliver the gas even after its nearing the completion of month after booking the gas they will shout on us "I[censored] want the gas, come and take it tommarrow or else leave"... HOUSE WIFE cannot argue with this Agency ... Plz take some action against this Agency I tried to call bharat gas to lodge complaint against Agency, but they are not replying to our plead. Please do something about this... I am not able to tolerate this problem nowadays.where i have on my duty in isolate area in North-eastern states My wife is not in a position to tackle this type of harassment please do need ful guidlines to the Agency my consumer no is 22056 last delivery is 3rd april 2009... My residence is at puradagadde, dibbur karnataka... The gas provider is MAHESWARI GAS AGENCY, CHIKKABALLAPUR, karnataka

661735 Srinivasa Gas Agency, Mdl.Mandamarri PN.504307, Phone No.[protected]



Dear Sir

I am a school teacher, I always have this problem with Bharath gas daily I m going to my School at 9:00AM Return Back at 5:00PM My hosband comes from his office at 7:00PM I told so many time to gas agency office pleas send gas at 5:00PM I am available at that time. But they are neglecting about this. Please take this matter symathitically

Dear sir/ madem i am regularly facing the problem of irregular supply . once the supply cylinder were found to be empty.supply boy not delivering the cylinder in time and he supply the cylinder to tea shop and hotels.eventhough if i complain about this the distributer not responding and he neglect our views and feelings. it create more tension me.if you really consumer favour .pls take the neceesry action against the dealer


distributor code 641870
THIRUMAL GAS
TIRUPATTUR 635601
phone no;[protected]

sir
i have problem with bgarat gass. without my permission they sold my gass. when i try to order for my cylinder i got that 9feb2010 is already order place and 13 feb2010 is sold my gass without conformation of me
Ref. No. Order Dt. Qty. Status Delivery Dt.
[protected]Feb-2010 1 D 13-Feb-2010
[protected]Dec-2009 1 D 13-Feb-2010
Consumer Number 13765 and this is agency 113542 SUPER CARE GAS AGENCY DELHI . all phone no. of the agency is always bussy or not thay are picking of my phone. sir i request you plz take action for that.

Hi
.I am a subscriber of Aparajita gas agency.our consumer number is 49.Every month we are struggling to book a cylinder over the phone .All the time the given phone number is in busy mode.and unfortunately we are purchasing private gas bcause of this.could you please provide me the Aparajita gas agency's correct contact number to book for refill.

Regards,
Nihar

Hi is there any one who can help me out in bharat gas agency the kind of pathetic service you guys are providing its horrible it has become a regular practice now I want some strict action should be taken against these guys. I am a old user of this connection no 6170 with Prakash bharat gas sahibabad while booking your gas you will have to call up at least twenty times only then you will be able to book your connection they never deliver it on time this time I am following it up for last twenty days and the way these people are behaving is totally unacceptable.Pl. look into the matter.

respected sir,
i have problem against bharat gas they are not delivering it on time today 15 days are passed still they have not sent my cylinder my consumer no is 128550 bharat gas agency kurla (w) please take some serious action against these people otherwise i will look for further action

Hello sir my name is abhay kumar jha and bharat gas customer no. Is 70289990.
Bharat gas agency name- MAHESHWARI GAS AGENCY (CHICKBALLAPUR.)
i am giving compalint about his service which is wrost and nobody responsible over there, who will solve the issues like this problems.
I got new bharat gas conection after trying 20 days becouse there is no manager, i think he was in home.
After 20 days hard try i got new conection and after 2 and half months i need refilling but my phone no. is not registered. For this issue i went office but same problem no manager... after all his staaf told me today your no. Will be link gurantee, but after 10 days my no. Not registered, tell me who will solve this type of issue. We are in 21 centuary where india growing fast but i am sorry to say bharat gas service like not even 10th century.
Now i am using bhart gas by taking black rate in market.
Very wrost and ghatiya type of service by maheshwari gas agency chickballapur.

I am giving ladooo for hiss service.

sir, i tried many times to book my refilling but no one is handling my phone since two days as i am outside aligarh. and my connection belongs to niranjanpuri . my connection number is M-3409.
THANKS

hello mr. narendra.u r very true...d people working in bharat gas r extremely lazy & irresponsible.even i m facing d same prblm fm d last 18 days & nobody at d office is considering my prblm.d receptionst at d arun gas agency is a BIG LIER... it has now become my job 2 call dem twice daily as a reminder & dey r least interested.

r/sir
I have already booked gas on dated 27/9/2013.Now it has been 7 days after i booked the gas yet no delivery is made by the agency.At the time of booking the workers in the agency said that they would deliver the gas within 2-3 days. We also have reminded them 3-4 times.The worker only postponed the delivery every time, when we asked them for our cylinder. now we are out of cylinder and facing problem because of the carelessness of the agency. please do help us. there service is getting very annoying. please take required action as soon as possible. I am unable to get the delivery of gas cylinder till now!

yours faithfully,
Dr. A. Khan

we are the customers of Bharat gas through one of the recognized agency since last 12 years.
Now days the delivery persons demand more than the actual cost.This not fare kindly go through &
try to prevent this loot of common people.


Mr.Kulkarni S.M.

[protected]

Dear Sir,
My consumer no is 25397. I have booked the cylinder on 12.10.2012. Your booking desk person committed to deliver the cylinder after two day on 14.10.2012. but we have not yet received the cylinder. We call many time times, every time we get reply that today you will get the cylinder.
Please look in to matter & resolved the issue.
Thanks & regards,
Suraj Barhate
[protected]

Hello,
We are not getting the actual money of subsidy provided by govt.
there is some kind of misplacement of public money.
Kindly note

Dear Sir,
My consumer no is 89029400. I have booked the cylinder on 12.10.2012. Your booking desk person committed to deliver the cylinder after two day on 14.10.2012. but we have not yet received the cylinder. We call many time times, every time we get reply that today you will get the cylinder. u r service i am not satisfaction...

I have request u to do the needful solve my problem.

Thanks & regards,
swati D.

i did not get admit card of bpcl...roll no 29141667

I have booked for my second cylinder past 3 years, where as others my friends who have booked for
second cylinder after me have received the cylinder, but till now I havent received the second cylinder.
Now the First cylinder is also over & we are not getting after booking it on 20th July 2009 & today is almost 03rd August 2009.

When My wife called up the office, no response from the Maruti Gas, Tingare Nagar, PUNE;411015 & then some WALHEKAR picked up the call & said that What to do if your cylinder is gone, we dont have stock.

My I ask is this the response towards the consumers. Please take strict action against & I have the proofs that they have given second cylinder to the consumers who have booked after me.

Bharat Gas — REFUSAL OF CYLINDER BOOKING, DUE TO FREQUENCY OF BOOKING MORE THAN 3 MONTHS

I am a working lady presently residing at Kolkata.
My frequency of booking varies from 2-3 months, as i usually keep visiting my native place at Jamshedpur. Moreover, i underwent a surgery in recent past & hence was on long sick leave away at my native place. Now when i am back at Kolkata since 1 month & my gas cylinder is about to finish, the distributor at my location (Baguiati, VIP Road, on Chawal patti) is denying to take any booking.
I am already under strict menu and not supposed to eat outside food as per doctor. Now i have a problem since the gas cylinder would finish and i do not have booking done. Please help as it is critical

Dear Sirs,
I am a consumer of Bharat Gas in Badarpur Branch -Anand Gas Agency I am trying to lot of time by phone for refilling but always phone is dead or no response from agency.

Please help us we are very puzzaled.

Thanks and Regards,

Is there any action received regarding ur complaint