Bharat Petroleum [BPCL] Complaints & Reviews

Sir, I found in two three cylingers that the weight of blank cylinders is mentioned on cylingers on yellow colour ie. 15.6 or 15.8. wrong as mentioned after painting the Cylinders. Second thing accurate weight of blank cylinders and gross weight mentioned on your cylinders by your company but delivery boys erased it and result not readable. NOW PROBLEM HOW WE WILL DECIDE THE GROSS WEIGHT OF GAS CYLINDERS. PLEASE LOOK INTO THIS MATTER ON URGENT BASIS as RESULT WHEN WE HANDOVER BLANK CYLINDER TO DELIVERY BOY AFTER THE USE WE WILL FIND IT MORE THAN MENTIONED WEIGHT ON YELLOW COLOUR I.E. 15.6 OR 15.8. PAWAN KUMAR SANGAM VIHAR NEW DELHI - 110062

Sir, I found in two three cylinders that the weight of blank cylinders is mentioned on cylinders on yellow colour ie. 15.6 or 15.8. wrong as mentioned after painting the Cylinders. Second thing accurate weight of blank cylinders and gross weight mentioned on your cylinders by your company but delivery boys erased it and result not readable. NOW PROBLEM HOW WE WILL FIND THE GROSS WEIGHT OF GAS CYLINDERS. PLEASE LOOK INTO THIS MATTER ON URGENT BASIS AS RESULT WHEN WE HANDOVER BLANK CYLINDER TO DELIVERY BOY AFTER THE USE WE WILL FIND IT MORE THAN MENTIONED WEIGHT ON YELLOW COLOUR I.E. 15.6 OR 15.8.
SIR MAY I KNOW WHO IS WRITING (AFTER PAINTING CYLINDERS) WRONG WEIGHT ON BLANK CYLINDERS. YOU CAN ALSO CHECK THE BLANK CYLINDERS MENTIONED WEIGHT AND ACTUAL WEIGHT.

PAWAN KUMAR SANGAM VIHAR NEW DELHI - 110062

Hi today when the cylinder was delivered at my place, the white seal was broken and the plastic with which it is covered had two plastics covered around the seal which seemed weird. We tried calling the Satya Sai agency/distributor based at Malad west but as always they never pick up the call. Then we called the customer care where again our call was unanswered. Hence this was Urgent we called on the emergency Gas leakage number where we were told that if the seal is broken it's not serious. If there is no leakage then you don't need to worry, he took the guarantee. But if this is true then why is it written on the cylinder "CHECK SEAL ON DELIVERY". I have taken images of the broken seal as a proof.

Also the receipt we received after delivery does not have a Delivery Date, it only has the Booking date mentioned on it. On all other receipts that we received earlier had both the dates mentioned on it.

Please note our Consumer No.[protected]

Please make a note of this and kindly help us in replacing the cylinder.

Regards,
Meena Kale
Contact - [protected]
Email - [protected]@gmail.com
Distributor - Satya Sai Gas Service, Malad west.

Dear Sir,

My self Suprava Sahoo, Jajpur Road, Odisha, 755019 want to taking a new connection for Bharat Gas, But the dealer (M/s Devi Gas) doesnt agree for giving the new connection,

Please give suggestion and my details given below:

Suprava Sahoo
W/O-Mr.Jagabandhu Sahoo
Mail [protected]@rediffmail.com.
Mob-[protected]
[protected]

Thanks and Regards

Suprava Sahoo
Jajpur Road, Jajpur
Odisha

Even me also facing the same problem from last 2 weeks...

Same problem here.. Can you please share their latest numbers that are working... how did they react when you complained to them?

I am customer since 4 years but till date i am not able to get the refill log book.

lk;lko; l.l ;royk[', /l;ly[;p

Asking for 2nd gas cylinder from 1 yrs

I have been provided one cylinder (while connection transfered) and I am asking for 2nd cylinder while i got the reconnection, but the concern agency not giving any response properly they have just saying next week... next month ... its going for 18 months and i m in touch continuously ... still i didn't get my second cylinder... pls do the needful.my consumer no.22056

My mother was trying to contact the Rose Flames by phone which is 2292040.2102040, 2102041
and no one picks the phone or even if get the no immediatley disconnects.How can she contact them since she is alone at home and also aged.My Cons No is 8117 and at kaloor-Kochi

The Rose Flames agencies for Barath Gas at Eranakulam is not respoding the calls to book the Gas.
My mother is alone and only she knows to contact them by phone.For the last three days she was
trying to book the gas by Telphone and no one picks the phone or even if get connection they disconnects the line or all the time busy.The following is the Tel Nos at Cochin
2292040/2102040/2102041.
Hope there will be a solution for all those who are alone at home and also aged like My mother.

See this is the worsest agency of BPCL, they will always switch of their office phoes, if we gets too their responses are too bad no police men will behaves like this .


mary.

Sanganer Service Station / GAS — Not responding for booking and misbehave

we have to call so many times, after picking the phone their response is very rudly and they ask us to visit at their shop for booking. We are very fedup with the services of Sanganer Service Station, which provide Indane Gas to home.

Also I have applied for new connection, but due to your fast services I think that i have selected wrong co.

Pls. look in to this and arrange to solve the problem

My connection no. is 50130 in the name of Kamal Prakash Jain

I want to work with you and i Want your Franchise in my city or nearby CITY OR VILLAGE.iF you can help me .Plz help me in this .

I want to work with you and i Want your Franchise in my city or nearby CITY OR VILLAGE.iF you can help me .Plz help me in this .

To,
The Manager
Bharat Gas LPG

I want to work with you and i Want your Franchise in my city or nearby CITY OR VILLAGE.iF you can help me .Plz help me in this .
i will wait for uf Reply & send me all the information in written on my Address :-
Pankaj Nandwana
SO Shri Chandra Gopal Bohra
Vill- Muhana, Teh- Sanganer
Distt- Jaipur 302029
phon [protected]

To,
The Manager
Bharat Gas LPG

I want to work with you and i Want your Franchise in my city or nearby CITY OR VILLAGE.iF you can help me .Plz help me in this .
i will wait for uf Reply & send me all the information in written on my Address :-
Pankaj Nandwana
SO Shri Chandra Gopal Bohra
Vill- Muhana, Teh- Sanganer
Distt- Jaipur 302029
phon [protected]

Dear Officer,
I am staying in Delhi now and i am belongs to orissa

I Need a franchse from you for my some area in orissa for selling your gas
can you please let me the procedure

thanks for your co-operation and support

Suresh Giri
[protected]

To,
The Manager
Bharat Gas LPG

Dear sir i would like to have or open your Franchise in my city or nearby CITY OR VILLAGE.can i know the particulars & procedure in detail pls reply to my below add:-
i will wait for uf Reply & send me all the information in written on my Address

shyam varma
mob:[protected]
mail:shyam.[protected]@gmail.com

To,
The Manager
Bharat Gas LPG

I want to work with you and i Want your Franchise in my city or nearby CITY OR VILLAGE.iF you can help me .Plz help me in this .
i will wait for uf Reply & send me all the information in written on my Address .

Sk Murshid ALi
mob: [protected]
Add: pension lane buxi Bazar,
cuttack, orissa

To.

The Manager
Bharat Gas LPG

Subject :- Request for you Franchise in Williamnagar.East Garo Hills.Meghalaya

Sir,

In inviting you the subject cited above I have the honour to inform you that I am interested to work with you and want your franchise in my hometown.(Name E.Marak.Williamnagar 794111)

To.

The Manager
Bharat Gas LPG

Subject :- Request for you Franchise in ASKA Of ORISSA

Sir,

In inviting you the subject cited above I have the honour to inform you that I am interested to work with you and want your franchise in my hometown.(Name ASHOK, MOB-[protected])

can i know the particulars & procedure in detail pls reply to my contact nos

To,
The Manager
Bharat Gas LPG

I want to work with you and i Want your Franchise in my city jaipur OR in rajasthan if it possiblre.IF you can help me .Plz help me in this .
i will wait for uf Reply & send me all the information in written on my Address :-
MR RAJ SINGH RAJAWAT
SO Shri
JAGDISH SINGH RAJAWAT
D-186 prem nagar jhotwara jaipur-302012
rajasthan...
my contact number---[protected]

Distt- Jaipur 302029
phon [protected]

dear sir,
hi sir howz u, by the way once time i m a reading a newspaper ur bharat gas advertise has been shown in it.and i m interested to open a francise o[censored]r company .The advertise is shown in newspaper in 25 jan, 2010. so, kindly send a processor or prospectus of to open ur bharat gas co. my city name is gorakhpur and it is a village place.so, plz.give me ur prospectus.i am waiting for ur reply soon sir.

thanking you,
anurag ailani
gorakhpur.

Dear Sir,
I want to work with you and i Want your Franchise in my toun puranpur (piliphit).iF you can help me .Plz help me in this .
i will wait for uf Reply.

Regards,
sunny kapoor
[protected]
[protected]

bad service
BHARATGAS.COM
Respected Sir


Sub.: Delay in delivery of LPG cylinder & poor service of dealer

I, kamal kohli consumer of Bharat LPG bearing cons. No.1316of ss enterprises Gas Service, (Ph: [protected]), nahru vihar Delhi,

for booking gas cylinder I continiously try to distributer but they are not attend call & respons
continuosely we are chassing up with the distributor directely for delivering the gas.

And Bharat gas online booking is not working from many day so, please ensure that give regular service of on line booking
please help for regular and good service & attend all phone calls




Thanking you
Yours
kamal kohli([protected])

To,
The Manager
Bharat Gas LPG

I want to work with you and i Want your Franchise in my city or nearby CITY OR VILLAGE.iF you can help me .Plz help me in this .
i will wait for uf Reply & send me all the information in written on my Address .

Sunny kapoor s/o Ranjeet kapoor
mob: [protected]
Add: puranpur dis.pilibhit (up)

MY NAME IS NAGENDER I LIVE IN PREM NAGER-3, (NEAR KIRARI, NAGLOI DELHI)
SIR I WANT TO TAKE A Franchise OF H.P GAS BOOKING CENTER
PLZ. GIVE ME SOME INFORMATION
MY ID. ([protected]@REDIFFMAIL.COM)

Dear Sir,
In response to the add. in Dhainek Bhaskar $ Raj Patrika on 6.3.2010. I want to work with you.
I want a Franchise in my town samraniya tahasil Shahabad district baran Rajasthan. Please kindly inform
me about the aplication form detail.

Manish Kirad
mob. [protected]
Kota, Rajasthan.

Bharat Gas LPG OR HP GAS booking center
Posted On:[protected] by Pawan Kumar Shukla



PAWAN KUMAR SHUKLA
MANSAROVER PARK
SHAHDARA DELHI-110032
PH: [protected]


Want Franchise
Dear Sir,
I want to work with you and i Want your Franchise in my city or nearby CITY OR VILLAGE.iF you can help me .Plz help me in this .
i am keenly waiting for your Reply.


with Regards,
PAWANK
[protected]

Bharat Gas LPG OR HP GAS booking center
Posted On:[protected] by Pawan Kumar Shukla
[protected]@sify.com


PAWAN KUMAR SHUKLA
MANSAROVER PARK
SHAHDARA DELHI-110032
PH: [protected]


Want Franchise
Dear Sir,
I want to work with you and i Want your Franchise in my city or nearby CITY OR VILLAGE.Plz help me in this matter .
i am keenly waiting for your Reply or call.


with Regards,
PAWANK
[protected]

BOOKING service center(CONSUMER COMPLAINTS OFFICE) frenchiese like voltas, samsung, LG, PHILIPS, SONY...ETC
Posted On:[protected] by Pawan Kumar Shukla



PAWAN KUMAR SHUKLA
MANSAROVER PARK
SHAHDARA DELHI-110032
PH: [protected]


Want Franchise
Dear Sir,
I want to work with you and i Want your Franchise in my city i am keenly waiting for your Reply.


with Regards,
PAWANK
[protected]

Dear sir,
I want your franchise in my village so that i can fulfill the requirement of village people in there nearby area. waiting for your response.

Warm Regards
Nitin jalan
Namlogua gaon, Dist-Golaghat State-Assam
+91-[protected]

I want to work with you and i Want your Franchise in my city NIALI, CUTTACK, ORISSA or nearby CITY Plz help me in this .
I am keenly waiting for your Reply.

To,
The Manager
Bharat Gas LPG

I want to work with you and i Want your Franchise in my city or nearby CITY OR VILLAGE.iF you can help me .Plz help me in this .
1 franchise is already in my city jhansi but the customer r not satisfied with this because of the shortage.
SIR,
my name is FARAH NAZ AND I AM PURSUING MBA FINAL
SO KINDLY HELP ME I WANT TO FULFILL THE REQUIREMENTS OF THE PEOPLE


THANK YOU
FARAH NAZ
H.NO 11O/1 CHAMAN GUNJ
SIPRI BAZAR JHANSI U.P

to,


The Manager
Bharat Gas LPG

Subject :- Request for you Franchise in INDORE (M.P)

Sir,

In inviting you the subject cited above I have the honour to inform you that I am interested to work with you and want your franchise in my hometown.(Name Gurmeet Kaur Mdn:-[protected]) email id [protected]@gmail.com

can i know the particulars & procedure in detail pls reply to my contact nos and email

dear sir,
hi sir howz u, by the way once time i m interested to open a francise o[censored]r company . so, kindly send a processor or prospectus of to open ur bharat gas co. my city name is Dhrangadhra and it is a village place.so, plz.give me ur prospectus.i am waiting for ur reply soon sir.

thanking you,
bipin patel
Dhrangadhra (Dist.Surendranagar -Gujrat)
Mo.[protected]

To,
The Manager
Bharat Gas LPG

sir in the regard of your information' there is no your Franchise in my city (Nagina) which is in Bijnor distic in UP. due to it consumers have to face problem in daily life . so i m very much intrusted to work with you. plZ provide me chance in my city. soon.

Mohit sharama
Nagina. Bijnor
[protected]
[protected]@gmail.com

Respected sir,
This letter is to inform you that i'm interseted to work with u, i want your BHARAT LPG frenchise in our city PURANPUR {pilibhit} to fulfil the requirement of our city.
i will waiting for your reply & send me full detail of your requirement in written on this address.

With Regard,
Mr. Brijendra Singhal,
moholla chowk, sarafa bazar,
puranpur {pilibhit]
Contact no. [protected][protected]

dear sir,
I am intrested to open a new franchise at PULGAON DIST.WARDHA MAHARASHTRA i have my own well constructed land at the front of nagpur-mumbai express highway.so please reply me or call me.
THANK YOU
WITH REGARDS
VIPIN PATIL
LUMBINI NAGAR
PULGAON
PH.NO-[protected]
EMAIL [protected]@GMAIL.COM

Dear sir,
I want your franchise in my village so that i can fulfill the requirement of village people in there nearby area. waiting for your response.

Warm Regards
Arun Kumar Sharma
Vill - Bakarpur Kutubpur
Post:Vishnupur Said
Dist: Vaishali
State:Bihar
Contact No: [protected], [protected]

To,
The Manager
Bharat Gas LPG

I want to work with you and i Want your Franchise in my TOWN OR VILLAGE.iF you can help me .Plz help me in this .
i will wait for uf Reply & send me all the information in written on my Address :-
mohd salim
vill. Bhuraheri
po.Purkeji
dist. M.Nagar
ph. [protected]
id; [protected]@gmail.com

Respected sir,
This letter is to inform you that i'm interseted to work with u, i want your BHARAT LPG in our city or village nearby moga, punjab to fulfil the requirement of our city.
i will waiting for your reply & send me full detail of your requirement in written on this address

[protected]@yahoo.com
moga (punjab)
Shagun Garg

To,

The Manager
Bharat Gas LPG

Subject :- Request of Franchise in Khliehriat, East Jaintia Hills District, Meghalaya.

Sir,

In inviting you to the subject cited above I have the honour to inform you that I am interested to work with you and your franchise in my hometown, Khliehriat to fulfil the requirements of our town and nearby areas. So with this I kindly request you to consider opening your franchise in Khliehriat. I'm very much interested to work with you and for the good of our hometown.
Hope you will consider this request .I will wait for your reply and you can send all the required information regarding this in my email id or home address.

Address : Comingson Syad
S/o Biio Syad
Khliehriat West
East Jaintia Hill District,
Meghalaya, India.
793200

Mobile No. [protected]
Email: deibormi.[protected]@gmail.com

Dear sir,

i stay in pujab. it will be great to work with you as a franchise partner. Please contact me for the same.

-Regards,
SUmanyu Mahajan
[protected]@gmail.com
[protected]

Sir
I need the Franchisee of LPG Gas in Punjab. So, Plz. reply soon space for Gas Franchisee.

kind regards
Bhupinder Singh Kharoud
+[protected]

i want franchise of hp lpg and petrol pump in jammu plz contact me on [protected] in case of any requirement

hello sir,
I want to open your franchise in Panipat (Haryana).tell me the procedure and about your demands.
M Sushil from Panipat, will wait for your reply.


Sushil Rajpoot
[protected]

To,
The Manager
Bharat Gas LPG

I want to work with you and i Want your Franchise in my city or nearby CITY OR VILLAGE.iF you can help me .Plz help me in this .
i will wait for uf Reply & send me all the information in written on my Address :jasbeer singh, disst, ferozepur, state punjab, pincode 152021, mob no.[protected]

To,
The Manager
Bharat Gas LPG i want to work with you .my are is kishan pura near disst, moga sir, there is no bp gas agency in my area there are 30 village there are no servise for gas sir .its good place for bp gas .i want to franchise in this area sir my no.[protected]

Dear sir,
I want your franchise in my village so that i can fulfill the requirement of village people in there nearby area. waiting for your response.

Warm Regards
shankar prasad
mob. [protected]

Dear Sir,
I want to work with you and i want your Franchise in my city or my village. If you can help me. Plz help me in this. I am waiting for re


With Regards
Vivek kumar
Vill- Chainpatti,
Post+Dist- Gopalganj
Bihar 841428

Dear Sir,
I want to work with you and i want your Franchise in my city or my village. If you can help me. Plz help me in this. I am waiting for re


With Regards
Vivek kumar
Vill- Chainpatti,
Post+Dist- Gopalganj
Bihar 841428
Mob. [protected], [protected]

dear sir,
i want to work with u .i want to take franchise in my city or near by village .plz tell me the process





regards
dinanath singh
[protected]

Sir
I want to work with u..i want dealership(Franchise) for lpg in bihar..
i have enough land for godown and i can invest near about 15 lakhs..
if there is any opening please let me know..i have land in remote location
saharsa district(bihar)...

Regards
Praveen singh
[protected]
[protected]@gmail.com

To,
The Manager
Bharat Gas LPG

Dear sir i would like to have or open your Franchise in my city or
nearby CITY OR VILLAGE.can i know the particulars & procedure in
detail pls reply to my below add:-
i will wait for uf Reply & send me all the information in written on my Address ...i have own many space and my investment cost is 40, 000, 00(lakhs)

kanchan raj
mob:[protected]
mail:[protected]@gmail.com

To,
The Manager
Bharat Gas LPG

Dear sir i would like to have or open your Franchise in my city or
nearby CITY OR VILLAGE.can i know the particulars & procedure in
detail pls reply to my below add:-
i will wait for uf Reply & send me all the information in written on my Address...I have many space.and my investment cost is ...40, 00, 000(lakh)

kanchan raj
Motihari, Bihar
mob: [protected]
mail:[protected]@gmail.com

To,
The Manager
Bharat Gas LPG

I want to work with you and i Want your Franchise in my city Dhubri in Assam if it possiblre. If you can help me .Plz help me in this .
i will wait for uf Reply & send me all the information in written on my mail address :- arunav.[protected]@gmail.com.

Regards:- Arunava roy
contact No:- +91 [protected]

Want hp gas franchise puranpur dist pilibhit
Mo- [protected]

Hai. Am frm hyderabad i want franches of bharath gas agence in hyd
This is my details
L.SHIVA SHANKER GOUD
[protected], [protected]

Hai.sir
I want to take bharath gas franches
In medak dist telangana state my addres.h.no.1-9, pati village patancheru mandal medak dist pin.502319
Cnt.number [protected]
Email.[protected]@gmail.com

Subsidy after gas delivery not credited

Subsidy of 200/- against refill booking[protected] not credited to my account yet. Please look into this and what action I need to take. First time I got in 3 days, why the second time it is not done since delivery of refill on 11/3/15

sylender not recd.

We have booked sylender on 22.02.15 vide Booking No.[protected] but not recd till date. Distributor is Kitchen Flame, B-2/15, Cycle Market, Mangol Puri New Delhi. Consumer Name is Aslam Husain Pls resolve the same

Want Franchise
Dear Sir,
I want to work with you and i Want your Franchise in my city i am keenly waiting for your Reply.


with Regards,
u.r. majumder, khowai, tripura
[protected]

in chennai near chellamal college annasalai BPCL petrol bunk Dealer : M.C.L.O.A today we have filled Auto lpg to our car at the time there are two persons attanding for a customer we have told to fill gas Rs: 500 that person filled only Rs: 10.00 only that person said he has filled for RS:l00/- BUT we noticed the meter it was showing 1.00 after we made arrgument then they filled gas for 500/- we were facing the same incident the perticuler dealer in offenly . Kindly take necessary action and do the need full

in osmanabad town bharat petroliums petrol pump workers cheating the castemers while filling the petrol .
the petrol pump agency is on the name of 'surykant & co. '

I have booked for cylinder 25-jul-2011 through SMS & Ref no 11006711 in the name of
K A Makandar. I have visited two to three times the desai & company gas distributors HUBLI KARNATAKA and reminded them they told me It will be delivered to you tomorrow but today date is 24-aug-2011 mean one month till not received my cylinder.& every time this problem to get cylinder. so sir plz do something.

MY no 32653
SMS & Ref no 11006711

I am Ashok Khare having Consumer Number 9334 and getting the Domestic cooking Gas Cylinder from Desai & Company Hubli. I have booked for the cylinder on 03.02.2014 and cylinder was delivered to me with several visits to the company on 01.03.2014 CM No 230515. But till today 06.03.2014 cylinder subsidy is not credited to my SB Account with Sbi Market Branch Hubli.

Every time we are facing the delivery problem and the Desai & Company officials are not co operative. To solve this problem what we should do?


ASHOK KHARE
My Consumer No is 9334

sir now in 5 years ago use in the bharth gas . only one cyelinder use him . now i want attecnal


cylinder what are the mathad of applaying?

Sir
My name is umakant mishra.I had taken a gas connection from OM SAI GAS AGENCY BHART PETROLIM LTD, SAFIPUR UNNAO.vide cv no.05-1669 and sv no.[protected]on 06/11/2003. presently i am residing at civil line unnao.
Many times i happen to vigit sai gas agency, safipur unnao, requested them after placing my application, that my conn.may be transfer to UNNAO BHARAT GAS AGENCY, UNNAO .where by the facility could be availed by me very easily.Now as per om sai gas agency safipur, they say that my conn.can not be trasfered from here and you have to go to PURWA GAS AGENCY, PURWA, and get the gas transferd from there.which is 65 km.away from my residence,
To this regerd, may i request you to take a proper action agenset the agency where by the matter could be solved . MY MOB.NO.[protected]

This is absolutely true. BP pumps cheat while pumping petrol. Last night around 11 PM I filled up petrol from a Bharat Petroleum Petrol bunk near Kammanahalli on outer ring road in Bangalore. I gave 500 bucks and asked to fill regular petrol. I was driving alone. The Guy said "sir zero". I noded. Then he filled and the meter reached 150. Once it reached 150, he said " it has reached 150, now we will fill for 350"( some strange reason) same time another guy started talking to me and asked for change for 500. I said I didnt have. Then the meter reached 350. What I didnt notice is that after 150 they didnt reset the meter. So basically they filled for 350!!! Since I was like an talking to him, I didnt have a proof that he didnt reset it. And since it was late in the night, I didnt think it was a good idea to confront them. Also, the place was almost deserted. Please be aware of this cheating. Please get out of the car and verify everytime you fill petrol. Keep your eye on the meter if you are alone.

Hi,

This was the problem i faced with the petrol bunk at Nizampet Road, Hyderabd. They not making the meter nutral. With the previous meter only they are poring the petrol. i faces this problem twice in the same petrol bunk. Today i raised the issue and i asked him. Then he added 50/- petrol extra without any extra cost. Two persons standing at the bunk, one taking the money and other poring petrol are acting to mislead the person. I don't no when this type of problems will be rectified by authorities.Friends becare full with this petrol bunk.

मैं अक्सर प्रीत विहार, Delhi - company owned पेट्रोल पम्प से प्रेट्रोल भरवाता हूँ, आज 27/12/2010 भी मैंने पेट्रोल पम्प से 500 रुपए का पेट्रोल भरवाया ! मैंने अक्सर नोट किया हैं कि जैसे ही मीटर 500 रुपए पर आता है पेट्रोल भरने वाला तुरंत pipe nossle का लीवर अपने हाथ से खोलता है, और ये भी कई बार नोट किया हैं कि जैसे ही मीटर 500 रुपए पर आता है मीटर मशीन पर खड़ा एम्प्लोयी तुरंत मीटर मशीन में लगा लीवर अपने हाथ से ऊपर कर देता है |
कृपया हमें बताएं कि जब आपका एम्प्लोयी 500 रुपए मशीन में फीड कर देता है तो उसको अपने हाथ से पेट्रोल सप्लाई रोकने कि क्या जरुरत है ? कई बार हमने इस बारे में टोका है लेकिन कोई असर नहीं पड़ता है | आप दोनों तरफ तो नजर नहीं रख सकते हैं |
आज भी ऐसा ही हुआ | लड़के ने पेट्रोल भरा और 500 रुपए की रीडिंग आते ही तुरंत pipe nossle का लीवर छोड़ा और लड़की ने 500 रुपए की रीडिंग आते ही मशीन के अंदर लगा लीवर अपने हाथ से बंद किया |
I request the concerned authorities to let me know, when your employee have to stop the petrol flow manually by pressing the livers in Meter Machine & in the Pipe Nossle, then what's the need to say "Petrol flow will automatically stopped, as the meter reading reached to Feed Amount"
--
Mukul Gupta
[protected]
[protected]

Hi..

I am Madhan From Tirupur (TN). I am useing the Bharath gas Cylinder past 5 years
We applied the additional cylinder at the same time, But the delear is not responding
Properly, Even when we book the cylinder It take 20 days to delivry and the customer service are not responding Properly. Every tiime we have to fight to Receive the cylinder.But still we suffreing this kind of probem, How many days or years we have to wait.

We request to you take a neccesary action. even i dont mind to change my delear, But so many people uneducate are suffuring this problem.

I hope good respose will get me.

LPG — Delay in home delivery of LPG refill by Agency in Jhansi

Booking for LPG refill was done on 25th Jan'08. The agency does not attend telephone calls for reminders. Therefore I had to go physically to remind the same. Despite repeated reminders no action has been taken. My consumer no. is 603093.

Bharat Gas — delaying of refilling domestic cylinder

I have complain that I booked for refilling of domestic cylinder on date 04/07/08 but till now (24/07/08) I am not getting my cylinder, in the mean while I have remind them several times by attending physically but they are not ready to listen properly. I am facing so much problem so I am requesting to higher authorities of bharat gas to take action.
waiting for your action
thank you
my consumer no.RG8269
agency name. M/S. Raj Gas Service, 355, jhokan bagh, Jhansi, pin-284001, U.P.
my no.= [protected]

i have booked the cylinder on phone but after 5 days i did not get any cylinder. my number is NC10715

bharat domestic lpg — delay in delivery

dear sir,

I am living in jhansi and i have a domestic lpg connection of bharat gas .The consumer no of connection is 12164 Name-Sanjay kumar gupta Address-645, D`cruz compound, Masiha ganj, Sipri bazar, Jhansi. and My Distributor is M/S Surya gas agency . I have booked my refill on 03/05/2009
and till now i could not get my refill cylinder. I have complained three times to distributor but he did not take any action. every time i have to complain 4-5 times distributor takes minimam 20 days to give the refill. Many customer like me are fedup with distributor.In jhansi there are many cars are running by lpg .and here is not any lpg filling station for cars so i thing the gas is being black marketed.
so please register my complaint and kindly make sure my home delivery of lpg.

thanking you.
sanjay kumar gupta

Dear Sir,


My Gas card no is 28562. Agency is Ranka Gas Chinchwad. I have booked to refill the cylender on 13 July 2009. Now 18 days over but I didnot got the delivary.

After spiking with agency they are saying the address is incomplit . But I am not a new customer & they have delivered the cylender many of times before. Hence the incomplet adderess is not acceptable to me .

As per BP I am suppose to get cylender within 24Hrs. But It always takes to 10-15 days in delivery. request you to solve those issues at earliest .


Thanks & Regards

Narendra Warkhade
[protected]

Ranka Gas — Delay in delivery of Gas Cylinder

Dear Sir,

Gas was booked for Reg No 28617 on13/01/11. Have a booking code 93 given thru' SMS by Ranka Gas Chinchwad. Same is still not delivered till 27/01/11. All nos are buzy & no response.

Regards

Vijaya Jadhav

Bharat Gas — Delay in delivery of Domestic refill cylinder

Whenever we book the domestic gas cylinder of Bharat Gas, we receive the cylinder only after 20 to 22 days.
Who is going to help the complaints???

Gas Consumer no: 41449099
City: Mira Road, Thane Dst
We had booked for my refill with the local Bharat Gas( CHAITANYA MAHAPRABHU GAS SERVICE, Bhyander E) on Nov 6th 2012 and was promised delivery within 4 days but when we failed to receive the delivery till Nov 15th, we visited the Bharat gas off on 16th and we were told the Nov 6th deliveries were going out that day and that we would receive our delivery by the evening.
But we failed to receive our refill that day.
I called their office on 17th morning and they promised to send it by that evening and failed to do so.
Then I called them up this morning (22nd) and they promised to send it today but failed to do so.
Now they say they will do the delivery tomorrow(23rd).
Everyday they said they would deliver I have stayed at home the whole day so there is no way they can say my door was locked as they said today.
Hope and pray they will keep up their word and deliver it tomorrow.(23rd)
Thank you
Juliyana

Dear Team

i have applied for a new connection on dated 25/01/2015 and get booking no.14176041 for availing the connection i personally visited ABHA GAS AGENCY at meerut location along with my kyc docs after waiting in a long line i meet person named sunil who distributed new connection he force me to buy hot plate and many other product with new connection with total cost of rs 5200. i told him that i already have an isi certified hot plate and i don't need it and also told him that it not obligatory to buy the same from you .it is also mention on notice board also .after that he deny me to provide the connection and miss behave with me when i ask him about complaint book he say it is lock and he can't provide the same, and submit my form and say our surveyor will visit at your place and inspected the hot plate if we found ok the we thought about the connection.
what is this ????????????????????????????????
is this kind of services bharat gas provide to their consumers
please help me for availing the connection .and do the needful .

Thanks & Regards
Prashant Chaturvedi
meerut
mo.[protected]

Dier sir
LPG
gas is to tha rat 1 canecsan

Petrol bunk employees — Petrol bunk employees - easy money

Id like to compalin about the operation of petrol bunks in Bangalore.
When I went to the bunk I clearly told the guy who collects the money that I want to fill gas for 500 Rs and gave him the money.

Now the pump attendant who I also told to fill for Rs 500 acts as though he did'nt hear meand puts gas for Rs 100 .

I tell him I said 500/- he switches off the pump and checks with the other guy who collects the money.
This cash guy now comes and confirms that it is 500 Rs, and then distracts you by asking idiotic irrelevant questions eg of which are below :

1. Sir do you have a petro card ( why does he need to know when ive already given him the money)

2. Do you want the front windshield cleaned.

3. The air in your front tire is less.

4. If you give me another 6 Rs we will put for a round figure of XX litres.

All this to keep you distracted

Now the guy has started filling gas again and fills up to 400 Rs.

So when confronted he says Rs 100 was initially put and then Rs 400.

But what did not happen is though he switched the pump off after the first 100 Rs he did not reset the reading and started off again from there( at 100), thus you get only Rs 400 worth of fuel while you have paid 500 Rs.

These questions asked were to distract you from the meter so he can start refilling again without resetting the meter.

Their targets are usually :

1. 4 wheelers only where your filling in amounts above Rs 500/-
2. Out of karnataka registration
3. Women drivers
4. Usually single occupant cars or women with kids in their cars.

I got conned once and have been careful since, but have made notes on all their subsequent attempts to do the same.

So many new cars come onto the roads everyday. New people coming into bangalore. These guys make a killing from unsuspecting motorists. Something needs to be done to stop this . Else we are encouraging a new category of Goondaism.

Petrol bunk owners need to be made aware of this and steps taken to form a system where the employee cannot do this.

Is anyone listening ?

Sir/Madam
I have registered for booking the Gas Cylinder at Padmavathy Gas Agency, Selayur,Chennai - 600073, Tamilnadu on 11th Oct'2007. I was promised that delivery will be done in 4-5 days. But i have not received the cylinder till date. Whenever i call, either the line is engaged or they use to say, delivery person is not there otherwise they say out of stock. When I went there they did not provide any satisfactory answer and their behaviour too is rude.
This thing is not new,but if you go by back gate you will always get the cylinder.
Please look into the matter.
Thanks in advance.
K.Gunaseelan

i want to know about booking period from one to another cylinder & its delivery time. Because here is a distributor of Bharat Gas, he says that the booking period is 30 days&delivery will be given in next 7 or8 days.so there is a problem to collect L.P.G.

Bharat Petroleum (Bharat Gas) — NON DELIVERY OF LPG CYLINDER - CONSISTENT RECORD OF POOR SER VICE

I am a consumer of BHARAT GAS . My consumer no.6291. with M/S THILLAI GAS SERVICE, KUMBAKONAM-612001.

It has become rule of thumb with this dealer that we can book gas only after 21 days of last delivery. Gas will be supplied only atleast after 15 days of booking. If you forget your last arrival date you will suffer. That does not matter. Where as Indane consumers are getting with in a week.

You cant contact over phone although they have 2 phone connecttions officialy for this. That will be always busy. (rather kept busy for not attending consumer calls) This is happening for the past several years.

It is better for the company to find a new dealer here or appoint one more dealer to cater the needs of Bharat consumer gas user.

Today when I tried to lodge complaint thro ebharatgas.com company official website for lodging complaint it is also not working.

THERE IS ONE SANSKIRIT SAYING "YATHA RAJA , THATHA PRAJA"
(PEOPLE GOES KING"S WAY)
I request Bharat gas people to set their house in order

Bharat Petroleum Corp. Ltd / LPG — Irregular Supply of LPG

Sir/Madam
I have registered for booking the Gas Cylinder at Prem Gas Agency Katihar-854105(Bihar)15 days back. I was promised that delivery will be done in 4-5 days. But i have not received the cylinder till date. Whenever i call, either the line is engaged or they use to say, delivery person is not there otherwise they say out of stock. When I went there they did not provide any satisfactory answer and their behaviour too is rude.
This thing is not new,but if you go by back gate you will always get the cylinder.
Please look into the matter.
Thanks in advance.

Bharat Petroleum — Poor Service Of LPG

I face very poor response from Manvir Gas Agency, Chand Bagh, Bhajanpura, Delhi every time whenever I try to do a cylinder booking. First of all their phone line is all the time busy. It seems like they keep the phone off the hook and if we are lucky to make a booking which they promise will be delivered in a week's time doesn't happen for at least 10-12 days. In fact if we don't follow up, they do not bother to deliver at all. Last time I booked a cylinder vide booking no. 225 dated 2.1.08 against which I have not received cylinder till date 12.1.08. Couple of months back I am receiving cylinder having less LPG. At present one cylinder consumed for 11-12 days only whilst in past it was consuming for 15-16 days. Please look in to the matter seriously & take necessary steps to make proper delivery of cylinder.

This complaint is about Bharat Petroleum Petrol Pump in Mayur Vihar Phase 1, Near Trilok Puri Gurdwara, DELHI 91.

Staff of this pump cheat customer by engaging them in talks like credit card payment, wind shield cleaning, or sometime even by talking about the weather. While talking, one of them will obstruct customer's view and meatime person who is filling the petrol will clear the meter.

Once the meter is clear there is no easy way to prove that quantity is same as for which you have paid!!

Jolly

I have booked my lpg cylinder on 15/01/08 over phone.Further on 19/01/08 I called again & was told that cylinder will be delivered till 21/01/08.But now no body is picking phone neither cylinder was delivered.I have seen one of the hawker delivering cylinder to one of the person who use to fill small cyliners.
I am very very disappointed from the services being offered by my dealer M/S Dhruv Agencies New Ashok Nagar Delhi-96.
I want to know how could I recieve my cylinder.

I have booked my lpg cylinder (R. 27811) C.No. 7298944 on 25/12/07 .Further on I called again & was told that cylinder will be delivered with in 7 days.But till now no cylinder was delivered.I have seen one of the hawker delivering cylinder to one of the person who use to fill small cyliners.
I am very very disappointed from the services being offered by my dealer M/S SARUABH GAS SERVICES, FLAT NO. 82, PKT. 13, SECTOR-24, ROHINI, DELHI-110085.
I want to know how could I recieve my cylinder.

The gas dealer never picks up our and call and they never supply the gas cylinder in time. They say they can deliver only in 10-12 days but they never ever deliver in that time.

Is there any one who can take action against this useful distributor.

Please help us out.

Petrol — Less petrol given by one of hindustan petrol pump dealer

I am vimal jain.My mobile no. is [protected].I want to state that one of your petrol pump dealer at Karam pura, Delhi giving less quantity of petrol. This happen to me not once but it happen to my relatives also.

So i request to do the needful against him.

Please Get the following dealer checked for correct quantities being delivered for petrol

Deepak Automobiles
GT Road, Shahdara,
Near Delhi UP border
Delhi -95

Please Get the following dealer checked for correct quantities being delivered for petrol

Deepak Automobiles
GT Road, Shahdara,
Near Delhi UP border
Delhi -95


The complaint is for malpractices and cheating specifically while using high-speed mode for delivery during fueling from the hose

H P PETROL DEALER/SUGAN SERVICE STATION (BANGALORE) — LESS AMOUNT OF PETROL DURING FILLING THOUGHT MATTER WAS SHOWING CORRECT FIGURES

HI,

Yesterday night i went to SUGAN SERVICE STATION BANGALORE(HP dealer), for petrol filling, i asked petrol for 200 Rs. and meter was also indicates correct figures and then i have seen in my bike but it was showing less amount. I had faced this problem second time. so updating u regarding the same. Please do action against these type of cheating people.

I have taken bill also.

Adress of the petrol bunk.

SUGAN SERVICE STATION, (H P DEALERS)
15, JAYMAAHAL ROAD(M R PALYA),
J. C. NAGAR,
BANGALORE-560006
PH[protected]/23632678

Thanks for the time,
waiting for your kind reply.

amit...

This complaint is about Mauli Petroleum, Baner, Pune.

There are generally two staff members, one who fills the tank and other who makes the bill. I kept checking the meter which was on 50, but the minute he was supposed to clear the meter and fill the tank, the other guy who makes the bill handed me the bill. By the time I turned back the meter was on 70.

Such cases have happened with a lot of other people, I got to know when I was telling everyone about my experience.

Govrnment should cancel the license for such dealers... It is better to travel to a far off petrol pump than get cheated.

i am a lpg customer.my connection no 8876.in kumbakonam at THILLAI GAS AGENCY. the above agency was takes more than 30 days for giving lpgs to customers.the cylinder to be booked only 21 days after getting thecylinder and after booking they are taking 30 days for supplying the lpg cylinder for residence use. totally it takes 60 days for getting every cylinder.it is very difficult to us.pls kindly arrange the cylinder delivery at the earliest for that pls kindly take action thanking u yours faithfully HASEENA BEGUM

This complaint is about Bharat Petroleum Petrol Pump in Basaveshvara Nagar Bangalore (Krapanikethan Service Station Bangalore).
Today[protected] I had been to this pump and asked the boy there to fill the petrol for Rs 1000. He fixed the amount display to 900 and when I asked him, about the less amount he told me that there is only 3 digit display so he will put the remaining amount in next round. So after filling for Rs 900, he put the pertol for Rs 10, when I asked about that, he told me that he had put 990 + 10. Infact he had put for only 900 in the first round I am very sure. I had no option but to argue with him, But he was not listening.So I left from there thinking that I have been cheated of Rs 90.
I hope Company would take this issue and sort it out, so that other customers would not be cheated.

VInod
Bangalore

Bharat Petroleum — refill not delivering

Dear sir,
M/S Anmol gas agency not giving refill booking no. only mentioning only date and asking to comr after a week on godwn to collect the cylinder.
After that i booked the refill onlineon 19th jun08 & order placment date is given by co. is 19th jun08.my refill booking no is 264642, my cons.id 5424,
After that daily i am contacting with agency as well as CRO banglore but till date 1 st july 08 refill not delivered
and try to CRO banglore he make commitment it
please guide me now.
Dinesh
[protected]

petrol pump electrical problem

HP Station @ Raj Bawan road in Trivandrum hides the stock of Normal Petroleum and forces customers to buy Premium petrol.
I shown the digital board showing stock of normal petrol, equally available, they filled only for me]

Again for the subsequent customers they are filling...

They were initally asking me to leave if dont want Premium petrol...

oil mixed pump but they receive oil cost sapratly pallavaram pump station

the bharath petroleum pump in pallavaram ( tn lorry owners federation (tnlof) bpcl bunk) is one of the worst bunks of bharath petroleum.

these people here never make consumers ensure zero before putting petrol. i have suffered a lot of times . i have a bharath petroleum petrocard so i am forced to use this bunk frequently. even today i had picked up a fight when i went in my car and asked them to put 5 litres of petrol. just when i turned back the meter showed 1.44l . i argued with them asking why was i not told to ensure zero before putting petrol and what i got back was a abuse in filthy tamil language. i told them i will not pay a single paisa and retorted and came back. i also took a photo of the meter saying i gonna file a complaint

here is the photo : http://img262.imageshack.us/my.php?image=[protected]ku1.jpg

and another thing i have seen here is that these people cheat on quantity of fuel too. normally my santro gives 100-104 kms/10 litres of petrol in any other bpcl bunk but in this bunk petrol it gives me only 85-90 kms/ 10 litres. i really wanna complain about this bunk to bpcl. but i dont think they will even see my complaint

Im witring this complaint with the wrst Experience of the Police Department in our town. Im Staying in Kumbakonam.thanjavur District. I 've applied for my Passport on 7th of August 2008, the Passport police verification has to be take place with in 15 days as pernorms of passport authority 'said... Still now i ve not recived any police verification form.i ve enquired in both policde station in our town... when ever i go to the station.no one will be availabe. or they are busy. or Ive to serve those

I have a doubt, Wether Police for Public Service..
wat i feel, is they better wear a saree, sit behind thier wife, n serve them...

INDIA's VISION of 2020... wont happn, if it continue like ths... INDIA's VISION wil lbe Acchived only after 3030 or 4040... even that may not be Possible...

Bharat Petroleum / Savitha Gas Agencies — NO ACTION TAKEN YET

This is john kamalesan. My consumer ID:617271

As and when We make a call to this Agencies they dont pick up the phone. And also they change the phone no frequently without any intimation to the customer. If We book for refilling the gas through phone they do not register the booking. We have to call up or go straight to the agency to conform the booking.
Please take necessary action on the irresponsible service provider who makes the bharat petroleum to loos the business.

Cause of this i Going to change to Indane Gas .

Bharat Petroleum — Staff Cheating while filling GAS

Two days back i filled GAS for my car (WAGONR)in Bharath pertrol pump which is there in CAR CARE Centre, 143/97, Anna Salai, Ch-2.I was shocked because the GAS tank capacity as per maruti company is 22.5 litre.I got the bill from the petrol pump staff for 28.5 litre and also the meter is reading shows me 28.5 litre.How come it is possible.If iam not getting the proper response.I will go to consumer court.

Bharath Petroleum Corpn Ltd — Cheating in Filling of Petrol

Dear Sir,

I refill in Vinod Auto Service 1, Wheelers Road, Bangalore Phone 25910726, since I have a petrocard. I am forced to use this bunk.

I have noticed that when filling the other man talks about the payment and diverts attention, and cheats in filling less. I had found another man arguing about the same today and felt that I should support and we gathered a large number of crowd, and many had the same problem. There was almost a commotion and traffic was held up on this route.

HP is not 1/2 KM away from this bunk.

If you want business you may take action on the bunk owners and desist them from doing such nasty business.

Suresh
Bangalore

Dear Sir,

I refill in Vinod Auto Service 1, Wheelers Road, Bangalore Phone 25910726, since I have a petrocard. I am forced to use this bunk.

I have noticed that when filling the other man talks about the payment and diverts attention, and cheats in filling less. I had found another man arguing about the same today and felt that I should support and we gathered a large number of crowd, and many had the same problem. There was almost a commotion and traffic was held up on this route.

HP is not 1/2 KM away from this bunk.

If you want business you may take action on the bunk owners and desist them from doing such nasty business.

Suresh
Bangalore.

I was in Punjab from 10th Oct 08 to 25th Oct 08 and was traveling around. I am a Petro card holder from Bombay and was not able to use the same at any of the petrol pumps across Punjab.

Even at one of the hyped places of Sector 17 in Chandigarh.

I have collected receipts from all these pumps, Please tell me the procedure to load all at amount that I spend.

also let me know if this card works only in mumbai. Or there is some geographical restriction on the card.

kulvinder
[protected]

Bharat Petroleum (Bharat Gas) — No Gas delivery After 13 days of Booking

Name: sanajy KumarSrivastava
Address: T-1001, Parshvnath Edens, Sector Alpha II, Greater noida
CONSUMER NO. :-M 24579
Gas Booked on: 01/11/2008
Mangalam Bharat Gas Agengy Located at Sector 93, Noida(U.P)

I have a petrocard @ villivakkam -in chennai Bp petrol bunk
they cheated me 1 liter petrol,
i have shouted ans said i will give complaint at BP, then they stoped my bike and put 1 liter

please tackcare
name of the person Mr.Sabastien
my bike Honda Activa gold TN22AF-3450
MY PETROCARD NO CA[protected]
CU[protected]

Bharat Petroleum (Bharat Gas) — Rule of thumb of M/S THILLAI GAS SERVICE, Kumbakonam

I am a consumer of BHARAT GAS . My consumer no.5733. with M/S THILLAI GAS SERVICE, KUMBAKONAM-612001.

It has become rule of thumb with this dealer that we can book gas only after 21 days of last delivery. Gas will be supplied only atleast after 15 days of booking. If you forget your last arrival date you will suffer. That does not matter. Where as Indane consumers are getting with in a week.

You cant contact over phone although they have 2 phone connecttions officialy for this. That will be always busy. (rather kept busy for not attending consumer calls) This is happening for the past several years.

It is better for the company to find a new dealer here or appoint one more dealer to cater the needs of Bharat consumer gas user.

So, I try to to Indane, Thirubuvanam. I submit my transfer application to them. but they not interested to receive it. they informed to meet the owner. he told that, i am busy, come next friday. this is happens 4 times. almost 1.5 month gone. till i can't transfer or surrender my connection. If you visit his office you can see atlest 2 person fight with owner everyday. i not interest to continue with him.

any one give suggestion to releive form him. can i submit case to consumer court.

Bharat Petroleum — LPG CYLINDER

MY CONSUMER NO. 2131 DISTRIBUTER PRYANKA GAS SERVICE

SIR, I AM NOT GETTING CYLENDER WHENEVER CONNECTED ON THEIR PH NO: 23931995, 23924917, THEY KEEP THESE ON HOLD, GIVE NO RESPONSE, OR SAY CYLENDER WAS DELIVERED, BUT RETURNED BECAUSE NO ONE IS AVAILABLE IN THE HOUSE
WHICH IS NOT CORRECT. PLEASE LOOK INTO THE MATTER.

PREM CHAND
62, HIMGIRI ENCLAVE, NEAR BURARI TRANSPORT AUTHORITY,
DELHI-84

sir this is ratna kumar. plase take srious action on my complaint. In hyderabad your petrolbunk that is situated at balapur near super 70mm theater, they are cheated the people because thay are cheating the people if people want to pour the 30rs petrol they pour only 29.60 paise they do like that to everybodie if they do like that if they do for 200 people for day how can they earn once think for month .if we ask them they didn`t give even replay to us they answered very carelessly if you don`t take action on them i will give complaint to higher authorities. so please take correct action on them.

Sir,

My Consumer No is 13958. I booked a gas cylender on dated 17/12/2008 in ambika gas agency. but Gas Cylender is not received till date. My booking number is 214. Please Look into the Matter as soon as possible


From
Kedar Mal Panwar
14, Kumawat Badi, Khatipura Jaipur

Sir

i am the consumer of BPCL LPG from last few years. I have been uitilising the services of M/s. Balaji Agencies in Mathikere in Bangalore. I would like to bring to your notice that the agency's calling numebr is either always busy, or noone will pick the call or line fault IVR appears. Need your help in resolving this to help your client immediately. The delivery perioed is also very por. They take about 10 days to deliver the cylinder that too with lots of followups required. If you require, my contact number is [protected] for further information

Kind regards

Manjunath

Sir
I refill in Bharat Petroleums Govt. Owned service center, Chandrasekhar Phase1, Bhubaneswar, Orissa.

I have often noticed that when filling petrol one or more employees will be there and one of them talks about the payment, asks for change or requests for filling in 50's or 100's and diverts attention, and cheats in filling less. By the time you look back at the meter you can notice the meter moved into the requested amount. I had found one man complaining the same to the supervisor present there. But the supervisor argued that you cannot force us how slow/fast we should fill your bike. It is your responsibility to catch the reading. There some useless people managing the petrol pump over there who often found to be chitchatting near by you to convert your attention.I am not sure if this forum can help to crack the hiding thieves in hundreds of petrol pump. Though the chances are mere but lets hope that there are still some people working in BP who cares for the image of there company.

Bharat Petroleum — staff cheating with fuel

this complain is regarding BPCL prtrol pump near telephone exchange station road indore(m.p)
at the time of the filling the petrol one of the staff woker distrub the customer with some talk mean while other clear the meter with final reading. in my case he switched the meter from 60 to 100 rs.

Please Get the following dealer checked for correct quantities being delivered for petrol
on 29th january, 2009 the petrol filling boy do smartness by taking petrol pipe earlybefore whole petrol comes from pipe to tank of my bike.And lot of other misschiefs is being done by this petrolpump owner.

so consider this complaint,
Please take apporiete action againest this petrol pump owner

Swadesh Petrol Pump
Milatnagar Road
Isanpur-Bhairavnath road,
Near chandola talav,
Ahmedabad, Gujarat.

Two issues with Bharat Petroleum: Today I was cheated at Bharat Petreolum filling station in Ramnagaram (on main BM Road directly opposite Ramnagaram Main Bus Stand). It was a deliberate “double act” whereby one employee distracted me and the other started filling not from 000 but from the amount (about Rs 60) from the previous customer. Rs 60 is not a big issue. Being cheated is a big issue.

Tried to email vigilance officer from Bharat Petreolum website but no emails given. I have written to the address provided but surely if we cannot easily report cheating by email or directly at the website then the lack of care by Bharat Petroleum can hardly be called vigilance. I tried to make a complaint at the time at the filling station but was told it was 50 paise (which it was not) and to move away.

REGARDING OF DELAYING SUPPLY LPG CYLINDER..


1st complainet not answering phone..
2nd complainet delaying LPG cylinder upto date.

ashiq
thirumangalakudi..

Bharat Petroleum / LPG Home — Inordinate Delaly

I am LPG(Home) consumer of Bharat Petroleum. My gas is delivered by their agent M/s National Gas Service Hisar (Haryana) . They claim that they deliver the refilled cylinder after 5 days of booking which is completely false. I get my booking done on 28.01.2009. Today it is 16th February 2009, but refilled cylinder is not delivered to me. When i personally visit to their office at Kameri Road their staff behaved in a very rude manner.
If this complaint is read by concerned person please do the needful action.

BPCL — unavailability of normal petrol

This is to inform that i am a regular customer of GAGAN FILLING STATION. At station these days there is only speed petrol availale, due to which it costs me much more. Being living in outskirts of city, it is not feasible for me to go to city for fuel. This must be rectified as room as possible.

I am consumer of HP LPG in Valli Gas from 14.02.2001. Now I am getting gas cylinder from Sri Ram Gas Agencies, Valparai. When I booked gas cylinder to this consumer no. 609935 to Sri Ram Gas Agencies, they refused to give the cylinder, that they are told this consumer no. is not in your name. The book and the bond are in my name only.
I am in very difficult position now. So kindly do necessary arrangements to me to get me the cylinder.

Dear Sir

I am from a small town called as Nagina Pin code -246762 . in west UP dist Bijnor. Here you have two petrol pump . One near Railway crossing the Dealer is Baijnath. He always keep the normal leaded petrol tank dry & force consumers to by High speed Petrol & diesel. Another at NH 74 Dhampur road keeps His Pumps out of order & despence petrol from a drum & measuring pan. There is some mischieve going on i suspect the one near railway crossing sells normal diesel & petrol as High speed . & another at Dhampur road might be keeping pump out of order to sell low quality petrol mixture. Pease check them today & you will find this problem as real & persistent.

Please take appropriate action as both pumps are owned by your company.

Your's
Suyash Malhotra
Panjabi colony
Station Road Nagina.
Pin-246762

Bharat Petrol Pump — Petrol Pump staff cheating on quantity of fuel

Hi,

I have noticed major cheating issue at the Bharat patrol pump loacted at Malka Ganj (opposite Hansraj college)

Staff is involed in cheating while they try to enggage the driver in fake talk and other guy just stopped the fuel at some point. I have been cheated 4 times in a month.

Please look into this ASAP.

Om Prakash

I filled Petrol from the Petrol Pump near to Citi Bank ATM, Kodihalli, Bangalore. Because of past experience, I told him 3-4 times Rs. 100 to fill. Instead that !@#$%^&*() filled Petrol only for 40, then resetted and filled for 60.

I shouted and told I had asked to fill petrol for Rs. 100 and why u filled it for Rs. 40. He didnt say a word. I understood I was cheated.

I would like to bring the concerned' kind attention on this complaint and request you to kindly take action against those !@#$%^&*().

refill not delivering

Dear sir,

M/S Anmol gas agency not delivering Domestic Gas in time. Though I have booked my Gas on 7th March 2009 even till today 16 March the cylinder has not arrived. I am not sure as how long I have to wait for the cylinder.

Even when we go to the Depot to collect the gas we are asked to pay the delivery charges even though we are making payments for carrying the empty gas cylinder to the shop and returning with the filled cylinder.

The agency phone number is[protected] is busy most of the time.

I am a bp card holder no CU[protected] since a decade . I WAS ACCUMULATING POINTS over 480000

finally decided for a redemption on 26-12 -08 and submitted . It is over 3 months forget about item not

reply comes regarding in spite of the company having my address, email id and what not.. Whenever

I call[protected] hundred times, THE ANSWER IS THAT IS UNDER PROCESS.

Just to send ready made bajaj steam iron from mumbai to bangalore it takes 3 months, ( we in ISRO -

my profession are boasting of space capsule splashing back to occean within few days)

I fail to understand why we should become bp card holders when such sugar coated bitter promises are

not kept up .

I am bringig this information to all colleagues . WE ARE ALREADY TRAPPED LET OTHERS DONT

FALL TO IT

the worst ever service of bharat gas dealer of thillai gas at kumbakonam,

all bharat gas officers those who were looking the thillai gas, are supporting thillai gas owner .

Bharat Petroleum — quantity less

dear panel im a regural bike rider I stay in cuttack orissa...one bharat petrolium petrol pump situated at buxi bazar cuttack is givng less petrol..they do make zero but when they start giving petrol the LCD display starts wth 0.10(which means already 100ml of oil gone), when we ask they say they say motor is fast one cannot see, please sir take necessary steps to stop this...our hard earned money is being looted openlly

Bharat Petroleum — poor quality

sir
i live guru har kishan nagar in pachim vihar.there a petrol pump of bharat petrolium.the quality of taht petro pump is very poor. pelease check the sample of that. the addres of petrol pump is opposite bosco school in gh 14 pachim vihar near guru her kishan nagar.
thanks.

ur distributor at nerul( palm beach highway area), navi mumbai
is not selling fuel below 1 litre to avoid queues in pump

it is very cheap practice performed by people like you.

hope so u will look in to matter

sir i m regular customer of bharat petrolium petrol pump that one governed by compeny it self. this is situated in agra at hariparwat agra UP india . i was lodge a complained in particular register n put mob no n mail id also but no action take to member which was misbehaved by emplye of pump
so pl take seriously n convay to me as earlier as posibile
thake
urv Dr. harendra Singh
30/200 chauhan niwas kidawai park raja ki mandi agra
mob. no [protected]

I am fro Agra and today i got petrol filled at Bharat Petroleum petrol pump and soon after that my car started knocking and strange smell also started coming. After some time the vehicle stopped and was towed to a workshop who confirmed that instead of petrol solvent was filled due to which the fuel pump also gave way and the entire tank had to be cleaned and a new pump fitted. Apart from wasting 500/- on petrol i ended up spending another 1000/- for bringing my car back to the road. Not to mention the professional loss of over 5000/- suffered by me today.

Bharat Petroleum (Bpcl) — Petrol Pump vending only Branded fuel

Bharat Petroleum - Issue with Petrol Pump

Issue date : 20/06/2009, around 8pm

This particular problem relates to the Petrol pump in the name of :
M/s Goel Kohli and Sons, Alambagh, Lucknow (UP)
Ph:[protected]as told by the acting manager)

This petrol pump is supposed to offer both the normal petrol and
the branded one (Speed). It seems to have a perennial problem with
the machines supplying the normal petrol. There more than 3 machines
for each (normal and Speed). It has happened many times in past that
all the Speed ones remain working while all the normal ones do not
work most of the times. The staff there makes some or the other
excuse everytime the normal machine is not working.

On the evening of Jun 20, when I stopped at this pump to get a refill
the same story of normal machine not working was repeated.
I went to their office and demanded for complaint book to register
the issue. The person available there (one Mr. Dileep Kumar Singh)
first came out with me to the petrol vending machine offering
that the normal machines are working, to be told by the staff they
were actually not working.

Mr. Dileep was hesitant in giving the complaint. He tried to
convince/request me with multiple statements, that there is not
much use entering the complaint as the ROUTINE CHECKS are RARE
and it will not help much on writing the complaint. He even offered
to compensate me with the difference between Normal and Speed prices.
And then came to requesting that it will create problem for his
owners.

When I rejected all his convincing and argued that let me write
the complaint, and I do not need anything else and seeing that
I'm trying to mobilize other customers to write the complaint,
he came up with the excuse that the complaint book is not present
there. On demanding who is the manager/owner, he said that manager
leaves early in the day and takes away the complaint book with him.

Mr. Dileep even declined to give the contact numbers of the owner/manager.

This is a sorry picture of how petrol pump owners are pocketing
sizeable sum from innocent customers. And, customers can't even
lodge the complaints.

Can we request that the petrol ministry intervene to make things easy
for customers:

- Best way would be to disallow sales of all branded petrol/diesel.
Studies have shown there is no significant improvement in performance
of vehicles with branded fuel

- Else, make it mandatory for all petrol pumps to up in huge placards
whenever their machines for Normal versions of fuel are not working
or out of stock. And this should be forced and violations be checked
routinely.

To,
The General Manager
Marketing Corporate
Bharat Petroleum Corporation Ltd.
Mumbai.


Kind Attn:Mr.Vinod JI
[protected][protected]--
D/Sir,

With due respect I would like to bring to your kind notice that I have one Tata Safari Dicor Ex Vehicle.I always filling the fuel from one of your outlet M/S SUSHANT FUEL STATION, Near Puja Talkies
Dhanbad.My Vehicles is at present creating problem.The display board is showing regularly CHECK EN-
GINE.

I lodge the complain for the same to the showroom.The showroom enginer checked the same thoroughly.
After checking the said problem the CLASSIC AUTOMOBILE, Dhanbad on dated 20.06.2009 told me in
writing that:-

1.THERE WAS A PROBLEM OF CHECK ENGINE LIGHT.WE CHECKED & FOUND THROUGH
DIAGNOSTIC KIT & BACK LEAKAGE TESTER OF NOZZLE WAS STICKY DUE TO FUEL ADUL-
TERATION ( KEROSENE MIXED WITH DIESEL).

Sir, let me know that whether M/S BHARAT PETROLEUM CORPORATION LTD is supplying adultera-
ted diesel which is given in writing by CLASSIC AUTOMOBILE, DHANBAD & M/S TATA MOTORS LTD,
KOLKATA & MUMBAI.Since I am only user of your fuel & thatn above mentioned fuel station.

For your ready reference please I am enclosing the xerox copy of the cash memo of M/S SUSHANT FUE
L STATION and the letter of M/S CLASSIC AUTOMOBILES, DHANBAD & M/S TATA MOTORS LTD KOL
KATA & MUMBAI.

Sir, I hereby request you to kindly look into this matter & assure me about the quality of fuel that is being
supplied by you.The clarification into the above matter needed to clarify the blame game that is being played on the part of M/S TATA MOTORS LTD, KOLKATA, MUMBAI & M/S CLASSIC AUTOMOBILES,
DHANBAD.

It is me who is being harassed for no wrong deeds of mine.

Thanking You,

Yours Faithfully,
SUNITA SINGH
W/O PRASHANT KR.SINGH
RAJSHEELA APARTMENT, 4th FLOOR
HOUSING COLONY, BARTAND, DHANBAD(JHARKHAND)
(M)[protected].
EMAIL ID-sunitasingh.[protected]@gmail.com

Bharath petroleum Limited — Poor service by the petrol Pump

I went to Andhra Pradesh Auto Service Petrol pump for filling petrol.Bill No.3313 dt.17.8.09 I told the fillingperson at the bunk to put 50ml oil for which the cost was shown Rs.7.50 and petrol for RS.112.00 total Rs.120. The person at the station not returned the change 0.50 paise. Let it be it is not for .50 paisa but when I asked for the bill he said to go to spcific counter and collect the bill. When I asked complaint book and manager nobody give proper reply and simply they said that manager is not availble. This particular thing are happing at BPL petrol Bunks only. Previouly I complained about saroornagar petrol Bunk. I request to look into the matter. I also suggest that because at the left side at Malakpet there is no petrol bunk that is the reason this type of treatment is being given to the customers.

I have personally gone and seen that they keep the receiver of the phone on the desk (due to which we get the message - this phone no. does not exist or get an engaged tone). I have fought with these people but of no use. Everytime same problem. I dont know how HP is tolerating with these type of agencies even after so many complaints on them. I am surprised to see somany compalints on the net on this agency. Infact I had called up HP also once and complained.
I hve booked my refill 15 days back and still not received it. everytime (whenever u get the line) they say they will send it today or tomorrow. but so far it has not come. sometimes they will erase the earlier booking and book it fresh when you ask why cylinder has not come. Next time when you call they will tell that you have booked 2 days back only and when you expalin they will tell that there is some computer problem.

Does anybody have a solution to this. Poor hapless office goers.

On 10th Sept, 2009 at approx 11 a.m, I visited Cafe Fuel, 131A, kalikapur Road, Kolkata and asked the lady to fill Normal Diesel of Rs 500 for my Tata India and she filled petrol of Rs 500, even after I took confirmation from her if she was filling normal diesel only. My car stooped at 1 Km from the petrol pump and somehow managed to take it to a service station by a Break Down Van. When I complained the pump manager regarding same, he was not much bothered. Is this kind of service we expect from a BP Petrol Pump? Who will take responsibility of the engine if its seized??? Can BP as a company take care of this? Otherwise today they lost at least one customer. i shall await a communication to my e-mail.

I going to refill the petrol in Vinod Auto Service Bangalore Phone: 25910726 /41682547
There are two person one is who fill the petrol and another person who collect the cash I told him to fill the petrol amount to Rs 200/- he set the Rs 50/- again I told him I want to 200/- then reset to Zero A person who collect the cash try to divert my attentions he told me we don't accept card I told him i'll pay the cash and the person who fill the petrol fill the 150/- again i told him I want 200/- he argue with me and told that I already fill Rs 50/- first and and then fill the 150/- than I start talking roughly then he fill another Rs 50/- this not a first time I face the same problem I request to take strict action against these petrol bunk

i wany a retail petrol pump in dahod in gujarat so u reply me

BPCL Ltd Petrol Pumps — Misbehave

Dear Concern.

This refers to Bharat Petroleum Petrol Pump at Outer Circle of CP , the owners & employees of the petrol pump misbehave and also use abusive and foul language with the customers, when asked to use auto fuel dispenser, and says "you will have to take what we are giving else you can go to other places".

It is requested to cancel the allocation of the said petrol pump or at least should be given stern warning to him and his employees to honestly fill up the tank of amount paid. This is a corruption of great height and sort of daylight robbery.

It is requetsed to take necessary action on the same. I am also planning to launch a formal complaint with the concerned authorities.

Famous Auto Service station located in Kandivili (West) mumbai , is a authorised dealer of Bharat Petroleum , They have faulty measuring system through which over billing of fuel is done, On 16 th Dec 09 , My car which has a capacity of 35 litres fuel was partially empty , I asked him to fill the Tank , which ran upto 32.34 litres. On compalining the attendents had no answer , I asked him to ensure me the meter with 5 litre can , they refused to check it and did not gave any complaint book.


I had no choice then to ask them to give me a bill of 32 litres and leave the place.

Bharat Petroleum - Domestic LPG — non delivery of LPG cylinder

i had booked for refil of LPG cylinder with Madam Enterprises - a domestic gas agent of Bharat Petroleum ,on 5th Dec vide booking no 2564. they assured that the gas will be supplied in ten days.
the gas has not been supplied till date and they are taking any call.

dear sir my lpg celendear not delever in time i book 22nd nov 2009 but i have not got delever of the celender till today .

Yours costumer
noor mohammad
Ac/No:- 5455
and
Ram dev Jaiswal
Ac/No:- 1081
city basti (U.P)

I fueled my car with 27 litres of fuel on the 26 december 2009 from bpcl self owned fuel pump in dwarka, an when i noticed the sub meter it showed only 24 litres to be withdrawn, when asked about the diffrence the attendents failed to respond and asked me to talk to the manager once he comes that being after four hours of my transaction .This has been repeated several times before . I even filed a complaint with the bpcl site, however no responce has followed up to me as yet .

Bharat Petroleum — non dilivary of bharat gas

i am consumer of domestic lpg.i have not get home dilivary of gas cilinder.my name -sri mati santosh consumer no.-15715 distributername-jai bajrang bali gas service,suratgarh,rajasthan,booking21.11.09 my adress-sri mati santosh care of kamaldutt sharma advocate suratgarh

Bharat Petroleum (Bharat Gas) — Non delivery of cylinder for 12-15 days

My Bharat Gas LPG connection No. is 6614.
My gas distributor "M/s Manvir Gas Service
B-2 Chand Bagh, Wazirabad,
Bhajanpura, Delhi-94"
M/s Manvir Gas service is not supplying the gas cylinder for atleast 15 days after lodging of refilling request. Also he rudely speaks in an unprofessional attitude without having any care for consumers. The quantitiy of gas in gas cylinders is also less.

Bharat Petroleum — credit card misuse

the credit card used two times. no phone number listed. where should we complain. icici bank is not taking is not taking dispute. Bharat Petroleum is company operated pump near khed shivapur

Bharat Petroleum — not delivery gas yet

My Bharat Gas consumer is 317231 and it is under dealer dev mogara in mira road. I have booked the Gas on 27-dec and today 4 feb but haven't received the delivery. i daily follow up but they not responding to me. Everytime they are delaying and forcing me to take delivery from godown. there is godown is 4KM from house but they are refusing to deliver, can you help me how to resolve this issue

BHARAT PETROLEUM LPG — non delivery of cylinder in time

dear sirs,

I the consumer of your company residing in bangalore and my consumer no.10369 enrolled in your distributor M/s. bharat Bangalore gas agencies, no.102, 8th main, 1st stage, btm layout, bangalore.

After one month of receiving my cylinder, I have booked again the cylinder 15 days back and i was keep on calling your agency for the cylinder but, regret to say that they have not delivered the gas cylinder nor they keep their telephone free and when they come on line they say that they have come to my house and found locked. but its false, always the same dailogue they tell because to sell in black. When i personally met them the staff behaviour is very rude and they told me to change the company if i am not satisfied.

Hence, I request you to take immediate action against the agency and help me to get the cylinder in time.

thanking you.

yours faithfully,
r.zareentaj

Bharat Petroleum — Cheating on quantity of fuel

The Petrol Pump of Bharat Petroleum at Domestic Airport, Delhi does a big cheat on the quantity of fuel of around 500-700 ml in Rs. 100/- fuel i.e. 2.24 ltrs. I went the said petrol pump today i.e. 24.02.2010 at about 5:45 pm and i asked them to fill fuel of Rs. 100/-. Earlier to refilling the fuel.. i was already having around fuel of 400-500 ml in my bike and its having a 2 ltrs. reserve. But after travelling for just around 3 kms., my bike came in reserve again. That clearly shows that the petrol pump staff is doing a big cheating on quantity of fuel at this Petrol Pump.

Bharat Petroleum — threatning me

Sir i am mailing this from Chennai tamilnadu i went to bharat petroleum petrol (Smayuktha Agencies, Avvai Shunmugam Salai, Gopalapuram near chief ministers residence at 8.00 a.m. they have only speed fuel and not the normal fuel. when i ring up the mobile no. [protected] displayed in the noticed board they refuse to talk the mobile and said whatever possible by you, you can do it when i called the mobile no. the same answer you can do what ever possible and one of the staff threaten me by note down my 2 wheeler nos. now days goondas are given dealer ship and now i dont know to go for police station are given mail to Bharat petroleum authorities?

this is the day of monday morning. i was going to cannough place by bike. i take petrol from your PREET VIHAR Petrol Pump of Rs. 200 but your staff member cheated me. i told about that seen to manager but no response because your employee give him half money from cheated money. he gave me only Rs50 petrol i am so disappointment by your staff. your employee name is SHYAM SUNDER. he says me that you can do any thing which you want. i am not affraid by you. he say me you want to complaint anybody..do. i dont know why am i sending this mail to you because i know that nothing will happen. i am waisting my time but i hope some one can do something

Me also facing the same problem what umesh faced in mumbai. I am from trichy, tamilnadu the famous petrol bunk cheating customers in quantity of petrol they provide. If we ask them to fill it in bottle they refuse to do it, i don't know how to register a complaint against it, if anybody knows please inform me. thank u...

associated petrol pump — cheating by staff

Dear Sir,

In Ahmedabad c g road is very posh area. At cg road Asociated petrol pump of IOC is sitchueted. unfortunatly there are total staff cheaters. they never think about custrmer of good service. they invent new idias for cheating. they mix deseal in oil, they do SETTING with drivers and billing more then they filled, they generet frod id and take XTRA Mile Card and sweep daily and take the gifts at home. but noone is interested to stop all this.
If you can do smthing then please do the needfull.

Bharath Petroleum — Less quantity of petrol

Bharath Petroleum bunk opposite JNTU beside Viswanath Theatre in KPHB is the WORST Bunk i have ever seen. They always cheat. The Quality & Quantity are miserable. They fill less petrol and they mix something in petrol that our bike starts giving problems.
Engine sound changes immediately after filling petrol there. They abuse us if we ask them about.

Yes u r correct. i too faced same problems with them.

They rrrrrr really worst in their behaviour and their petrol

Bharat Petroleum — not available products

The bharat petroliums having one filling station at kotpad which is located in nh 43 ,kotpad. this station not working since 5 years. the kotpad"s public facing more problems due to short of quality products of fuel.this is only one pump in this location .this town is a nac and its population 40 thousand . some retailers are illigaly providing petrol and disel and other products which is very low qulity and mixed but there is no other solution and the needy people bound to purchase it. so i request to the bharta petrolium authrity to take nessery action within short day.which is failed to slove our problem then on behalf ofthe public of kotpad i filied a public interest litication case againest the company .

No one is aware what has happened. One thing is certain. Complaints are always there. May be customers can demand self-service pumps (with credit/debit card facility) from oil companies.

i want a petro card suggestion pls.
[protected]

Bharat Petroleum — non-delivery of Gas-Cylinder

NON-DELIVERY EVEN AFTER B15 DAYS OF BOOKING
DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE,WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 18/06/2010
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TO VYANKATESH GAS AGENCY, JALNA ROAD, AURANGABAD

BPCL — wrong reporting

I am consumer of BPCL gas and regiestered with Sunny Gas service vide consumer no 9007242. I have booked cylinder though net on[protected] vide acknoledge no 2175921. On[protected] the satus has shown as delivered without delievering the cylinder . To whom this cylinder has been delivered.

Myself Mr. Vijay bhatia, from jamnagar gujarat. Gas no. 25174.
i have booked my gas after 21 days on 26/8/2010, as per rule i should be getting the delivery in 2 days. But now they are saying i would get after 10 to 12 days as festive season. Though there is no holidays still such a pathetic answer.Plus the women who is registering the order doesn't pick up the phone to jot down orders on time so more delay in ordering, also the entire staff is very rude when we personally went to complaint. They staff person straight away tells us "to get out".

They didn't even gave us the complaint registration book, which is the right of the customer. I had talked to the Mr. Pradip kale. mob. no. [protected].. After which they just gave notebook with a stamp of bharat petroleum gas.. and asked to write complaint in that. Complaint registration no. 1. But the response is poor from that end too. The registered office is.
Contact Details of Bharat Petroleum Co
Address Nr. Super market Town hall Road
City Jamnagar
Pincode 361001
State Gujarat
Country India
Phone No [protected] / 2677095
Proper action should be taken for worst response to the customers.

Dear Mr [protected]@@bharatpetroleum.co.in




This is to bring in to your kind notice that today morning i have visited one of your fuel station in jaipur near " Pani Pech Choraha ( Jhotwara Road ) and i m very disappointed after had fuel in my vehicle because they people fill fuel manually and in between many time they push the fuel pipe button which is not right.
I have noticed that when filling the other man talks about the payment and diverts attention, and cheats in filling less. Many time i told these people to get repaired this fuel pipe but all the time they says "it doesn't matter that button of the pipe is repaired or not you are getting right quantity of fuel" in a very rude manner.


So today i decided to meet the manager of this fuel station to complaint for the same but i get disappointed again because the manager said to me that the company is not repairing the fuel pipe button then i said get repaired it own your own. And again and the manager trying to say me that you are getting right quantity of fuel.


This fuel station is most convenient to my home but i always avoid to take fuel from this station because from last 2 year they people have been filling fuel by manually and when we complaint for the same they behave very bed.


Kindly get repaired the fuel pipe ASAP.


Waiting for your positive reply.




Thanks


Parmindar singh

Choudhary.[protected]@yahoo.co.in


Jaipur

Bharat Petroleum Baner Petrol Station — Diesel filled-in inside the petrol tank of car

On Wednesday, 8th September 2010, I was at the Bharat Petroleum outlet on Baner Road, Pune for filling the petrol tank of my Swift Dzire Petrol car. I specifically requested the petrol attendant to fill-in Rs. 500 worth of petrol in the car fuel tank. However, instead of petrol, he filled-in diesel in the tank thus impacting the engine.

My car stopped soon after I left the petrol pump and I went back to the pump and confronted the petrol pump person. He admitted that by mistake he had filled-up diesel instead of petrol.

This mistake has resulted in my car being towed to the Maruti Service Center and the fuel tank being cleaned at my cost. The cost of this has been t the tune of INR 2000. Additionally I have no use for the INR 500 worth of diesel filled in the tank. My total damage has been to the tune of INR 2500 with possible future impact on the engine of the car. Additionally, I have gone through mental trauma in getting the car repaired and the uncertainity over the future of the car which is worth over INR 500000. Please take this up with Bharat Petroleum and let me know how I can recover at least my damages of INR 2500.

This is to bring to your notice that Bharat Petroleun Petrol Pumps at Rajkot (Gujarat) do not provide facilities fixed by the Corporation. I, Bharatbhai Gajipara - Rajkot, am regular custmor of Bharat Petroleum and visit the Petrol Pump located at Mavdi Road, Near Fire Brigade, Rajkot. There it has no facility for filling the air in the tyres. On asking they simply ask for many excuses like compressure is out of order/ today boy is on leave or some other. The Corporation has fixed paramiters for a pump but they donot follow and even your supervisors are slack in checking. I have suffered loss for their inefficiency in form of two tyres of my vehicle.

The same situation is of the Kisan Petrol Pump situates at Gondal Road, Rajkot.

You are requested to see it as early as possible to avoide inconvenience to the regular custmores.


Bharatbhai Gajipara

Rajkot

Yesterday night i have put petrol for 500 rupees(i.e. 8.75 litres) near Hotel Raddison Airport Road, chennai. I had doubt and start watching the log machine which was running below the digital meter. It was started from running *****56 and stopped at *****73, so only 7 litres were gone inside my tank but the digital meter running as 8.75 litres.I asked about the log and digital meter but the Petrol bunk employee said that log is not working so, digital meter is only correct, log value is wrong he said. Also he added log cannot be taken out and shown to customers. Then i came home checked by taking all petrols out in bottles.I noticed only 7.75 litres petrol were inside my tank.Already i have around 1 litre petrol in my bike so their cheating is confirmed.I need justice else will post my comment in all forums and press.

dear sir i have fill petrol in my bike on[protected].00pm) the sales man fill petrol without show me zero in metre than i say him to i am saying you show me zero in metre befor filling petrol in my bike but hi fill petrol & says yanha to aise hova janha zeero dikhate ho wanha dalwa lena agli baar plz take necessary action against my proble because my bike ride only 22km only in Rs.100/- petrol.

your customer,

madan lal

phone- [protected],[protected]

YESTERDAY I HAD GOEN TO THE PETROLPUMP NEAR POLICE STATION SOUTH ROHINI SEC-3 DELHI. THEIR THE PERSON FILLING OIL IN CARS ASKED ME HOW MUCH, I SAID FOR RS/- 250 NORMAL PETROL BEFORE MY CAR HE FILLE[censored]P ANOTHER CAR WITH NORMAL OIL. INSTEAD OF FILLING NORMAL PETROL INTO MY CAR HE FILL THE SPEED PETROL, BECAUSE THE PIPE WAS VACCENT. I DISAGREE WITH THEM AND ASKED FOR THE COMPLAINT BOOK, THEY ARGUED WITH ME AND TOLD ME THAT WE ARE NOT GOING TO GIVE YOU THE COMPLAINT BOOK. AFTER THAT ONE PERSON CAME TO ME ASKED WHAT HAPPEN, I TOLD HE HIM EVERY WORD, THEN I SAID TO THEM THAT I WANT TO CHECK THE PETROL YOU FILLED IN MY CAR. THEY SAID YOU HAVE TO PAY FOR IT.I SAID YES I WILL PAY AGAIN THEY DISAGREE WITH ME SO PLEASE HELP AND CONTACT ME ON MY MAIL ID IS [protected]@gmail.com ANOTHER COMPLINT I HAVE WRITTEN IN THEIR COMPLAINT REGISTER NEAR ABOUT 31-08-09 PLEASE CHECK IT OUT

Bharat Petroleum — LPG Erratic supply

I am a customer of Bharat Petroluem gas witth agency K. Ramanaiah Bharat Agency, Valasaravakkam, Chennai -87.My consumer No. 18035. The gas supply is very erratic and for LPG supply many unreasonable conditions are imposed viz. the agency is adamant in insisting that from the date of booking of one cylinder, at least after 21 days later only another booking would be registered. This condition seems very unreasonable and irrational.To add to the woes, there is always a lag tme of minimum 10 to 15 days from the date of booking of the cylinder and the date of supply. If we add all these delays, normally one LPG comes for only 30days approxi. for a middle size family of four adults and one or two children. Under the cirucmstances, invariably all the consumers are put to extreme difficulty with the gas running out and they face untold suffferings without fule for cooking.The Government of India, or the Powers that be, should seriously think about this problem and find a satisfactory solution to then LPG consumers. Sunder Jagadeesan Con. 18035

Bharat Petroleum — Cheating on quantity

y complaint is against : Bharat petroleum petrol pump opposite magar patta hadapsar pune ( Maharashtra india) .

I here by make a complaint against the Bharat Petroleum Bunk at Guindy (Mount Road) near the New Life Assemblies of God (before the church, on the left had side while going from Tambaram to Parrys).

1. Today (20/12/2010) at 06:19 p.m. I filled petrol into my RX 100 YAMAHA BIKE (TN-04-Z-3472) at the above mentioned petrol bunk. I asked the person at the pumping station to fill petrol and 2 oil for Rs.150. Prior to me a lady had filled petrol for Rs.50 which included 1 oil for her TVS Scooty. The petrol on the petrol was showing Rs. 45.+ . While filling for my bike the person distracted me by looking at my SBI credit card in my hand and asking me "is that Bharat Petro Card sir?" As I was talking he started filling by bike without setting the mark to ZERO. I was highly doubtful and I asked him if he really filled Rs.150 worth petrol (which included 2 oil also). He said, "Yes". But to mt shock my bike went into reserve within a kilometer from the petrol bunk. Before filling my bike I had at least 1/2 a liter pertol. After filling petrol for Rs. 140 (excluding the price for 2 oils) it should have had at least 2.5 liters. And my bike on reserve can hold upto 1.75 liters or so only.
I am shocked that looting int this fashion takes place in this petrol bunk. I used my credir card because I was low on cash. But these people have outrightly cheated me. I request the concerned officials in the government to take necessary action to close down bunks like this in the country.
Ragards,
Anand Jeyakumar M.,Kotturpuram, Chennai
[protected]

मैं अक्सर प्रीत विहार BPCL Company owned पेट्रोल पम्प से प्रेट्रोल भरवाता हूँ, आज 27/12/2010 भी मैंने पेट्रोल पम्प से 500 रुपए का पेट्रोल भरवाया ! मैंने अक्सर नोट किया हैं कि जैसे ही मीटर 500 रुपए पर आता है पेट्रोल भरने वाला तुरंत pipe nossle का लीवर अपने हाथ से खोलता है, और ये भी कई बार नोट किया हैं कि जैसे ही मीटर 500 रुपए पर आता है मीटर मशीन पर खड़ा एम्प्लोयी तुरंत मीटर मशीन में लगा लीवर अपने हाथ से ऊपर कर देता है |
कृपया हमें बताएं कि जब आपका एम्प्लोयी 500 रुपए मशीन में फीड कर देता है तो उसको अपने हाथ से पेट्रोल सप्लाई रोकने कि क्या जरुरत है ? कई बार हमने इस बारे में टोका है लेकिन कोई असर नहीं पड़ता है | आप दोनों तरफ तो नजर नहीं रख सकते हैं |
आज भी ऐसा ही हुआ | लड़के ने पेट्रोल भरा और 500 रुपए की रीडिंग आते ही तुरंत pipe nossle का लीवर छोड़ा और लड़की ने 500 रुपए की रीडिंग आते ही मशीन के अंदर लगा लीवर अपने हाथ से बंद किया |
सोचिये, एक दिन में सैकड़ो कार पेट्रोल भरवाती हैं | मेरा ख्याल है कि pipe की लम्बाई करीब 5-6 मीटर तो होती होगी ही | और 5-6 मीटर में कम से कम 1लीटर पेट्रोल तो होगा ही | कम्पनी के अपने पेट्रोल पम्प पर ये कैसी धान्ध्ले बाजी |


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Mukul Gupta
[protected]
[protected]

Bharat Petroleum — no MUD NO. ON

Yesterday i am going to filing petrol at Jagdish filing station,sector -16,Rohini,New Delhi
worker is saying server is down we are not able to swipe cr.card.when when i asking for phone number they don't give me and no MID NUMBER on cr.card swipe slip.

Bharat Petroleum — Minimum Petrol Purchase

I will usually fill petrol worth 30Rs. morn and evening as per my daily beta. But when petrol price was hiked recently bharath petro bunk is not filling petrol for 30. They are conditionally telling minimum fuel purchase is 50rs only. Petrol Station is in Kanchipuram. I want to know how much minimum fuel i can purchase also want to solve this issue. I filed a complaint in BP website but no response

Hindustanpetroleum — Sales incharger has not recieving phone

Dear sir,


My self Iliyas, I hereby inform you that your sales incharger has not recieving call So, kindly request you to register my compliant. Hence get me a good service.


Thanking you
Mr.Iliyas

Bharat Petroleum — Sales incharge not responding properly

Dear sir,


My self Iliyas, I hereby inform you that your sales incharger(Mr.Diraj kumar) not delievering my home BP cylinder, and when i talk to him he talked so harshly So, kindly request you to take action on him. Hence get me a good service.


Thanking you
Mr.Iliyas

Petrol from Bharat Petroleum — Cheating in quantity

In the last 2-3 months, I have noticed that at all Bharat Petroleum Pumps, the attendants dont fill the petrol at one go. Generally I fill the petrol in my car amounting to Rs.1000/- at a time. But the attendant will first fill for 100/- or 200/- and then pretend as if he has not heard the amount correctly and then fill for the balance. It has happened 100% of the time and I have noticed that the quantity of the fuel is also less when they fill in 2 times. This is the modus operandi of all BPCL pumps in Hyderabad and the matter needs a thorough investigation to catch the culprits who cheat on the innocent customers by giving lesser quantity of fuel.

BPCL — pump electrical

m.s pump is not working stoped smell of wires burn sales stoped immediate attection of services of satish electrical contractor.