Bharat Petroleum [BPCL] Complaints & Reviews

Respected Sir,

My name is Latha Stephen, I am in Chennai, Iam the Customer of Bharat Gas Agency in Jai Nagar Chennai, my consumer no is 958, i have booked on[protected], but till date[protected] I have not received the gas cylinder. I asked the agency over telephone, incharge Ms.Sumathi she telling like that only we will do you go an complain to any body, we don't bother . They are talking very hardly to the customer...

With reference to the above subject, this is to bring to your kind notice that I have booked cooking gas on 10/12/2008 (Booking number – 2458) and was promised to get the gas within 10 days. I called them on 26/12/2008 and was surprised to know that it has been delivered on 16/12/2008 according to their records; when they came to know that I have not got the gas till now, then they said it will be delivered positively on 26th or 27th....

Bharat Gas at 3B2, Mohali, Pin -160055 ; Office always disconnect calls when we want to know status of Gas Cylinder delievery, call for cylinder que number or for add on connection .

We have been asking from last one year for add on connection but they are not providing us .

Please help us for this ....

Dear Sir,
This is to inform that I am BHARAT GAS connection holder with one cylinder since last 7 years. Iam a physically disabled person and not able to stand in que for several hours. If I receive ONE MORE cylinder definetly it will make my life easy.

I have visited agency several times for the same problem & got same readymade answer on every visit...come after one or two months.

WILLING A...

Hi !

As per the below mail, got from petrobonus(Bharat petorlium), send a courier to me my address ( shaik shafee, C/O Daniel Sudhakar Ponuku, plot NO:94, GayathriNagar, New Allapur, Borabanda-500018) with Bill no: GEGE[protected]. Up to now i did't get any courier from you. I request you note down this issue and send me status of to my mail : [protected]@rediffmail.com.

I will very thankful to you to...

Dear Sir/Madam:

My customer connection no is 15917 and our distributor is M/s Sahaj Enterprises Kalkaji, New Delhi-110019. We received LPG cylinder on 21/12/09 vide slip no 8864 dated 19/12/08. At the time of delivery we noticed that cylider was soiled one. On checking weight we found that the weight of filled cylider was around 28 kg. We tried your customer care nos [protected] & [protected] but no response. We also tried...

I have been persuing to get second gas cylinder from last 3 years,
but Maruti gas agency situated in Vishrantwadi area gave me several resons & told me contact to the Bharat Gas company.
Is it that compony facing itself cylinder shortage? Please clarify & do the needful....

To, Mandar Karmarkar
Pune
[protected]
[protected]@rediffmail.com

The Chief Vigilance officer
Bharat petroleum Corporation Ltd



Dear Sir,


Sub : Complaints Regarding two LPG Pumps In Pune
( Mitali Service station WC/MH/14/5171(p108928) & Saraswati Auto services MR/PN 279)

I have following 3 complaints...

i am customer of this agency since last one year. during the time of booking we asked for 2 cylinders but were told that new connections will be gettin 2 cylinders only after 6 months. now i ve only 1 cylinder which got over last night. in the morning when i boked for the same the person there is saying that i ll get it only after 3 or 4 days. what should i do with an empty cylinder for 4 days. when i went there they are saying that that''s...

Sir,
I am the native of Nedumbassery. My gas agency is Sema Gas Angamaly. I got second cylinder but it is of no use because of the non availability of gas. When first cylinder received then after 45 days duration the next cylinder allowed in this agency. It is very difficulty. In my house one cylinder is using at least 30 days. I am in a great difficulty. The agency said the company insutrected that when first cylinder received then...

Pls.deliver this to the Bharat Gas Customer Support div. complaints.

Dear Sir/Madam
I am a consumer of Bharat Gas and my consumer card no. is 3906 registered with "Shubh Jyoti. Bus Stand, Khargone, PIN- 451001 M.P."

When consumer go to the agency office to book gas cylinder refeel then they are being asked to come only after 21 Days for cylinder booking.

I have read in a news...

dear Sir,

I brought bharat gas connection six months back. at that time only i asked for double cylinder they said you buy only one cylinder now and second cylinder will be issued only after six months. now when i approched them now they are asking me buy water filter costing Rs. 1800 for issuing second cylinder on existing gas connection which actualy cost Rs. 1750. MY consumer No is 11105

Gas Agency details...

Hi,

People at the Bharat Petroleum petrol pump chennai-82 (Sri Ramachandra Agencies, Peravallur - Explosive License no - P/SC/TN/141337 (P121772)) have been charging Rs 1.00 for every fill for Rs 100. Also the quantity of fuel will be for Rs 100. They say that, that is what they follow and will not fill if they are not given the Rs 1 more. This has been happenning until the recent price drop.
Also there had been multiple...

i booked the gas on 21 Nov 2008, consumer no:17211 on the name of T Nagaraj Sharma H.No:3-5-117 GANESH STREET, JANGAON.and the booking number is 4164.till today they have not delivered inspite of several personal visits to the distributor at jangaon, Dist: warangal. This is happening regular basis and leterally every time . now a days we all are engaged in our daily bussiness and...
plz take action and deliver in time
thank...

Dear Sir,

I have been transferred from Indore to Maharashtra from 01.09.2007. I have not received any bank statement till now may be due to not changing the address.

Therefore I request you to provide me monthly statements for my credit card no. [protected] for last one year.

I will be grateful if you could deliver it by monday (22.12.08) as I require same to clear my loan file.
...

Respected sir, as i am tejus s/o srinivas roa m<consumer no <20061> residing in #35 3rd cross 2nd stage sudhamanagar bnglore 560027 as we require an additional connection for the same no we are roaming frm past 3 months, for office, in v.v puram bnglor harsha enterprises not providing the service, saying some other the reasons every time spkon to propriter regarding he is gvng the rubbish ans com next, weak after 1 month, frm 3 months...

Sir, the distributor has no fix policy for distribution of gas namely
i) At times they ask for advance booking of gas to be done on telephone and on other occasions (most of the time ) they provide gas without booking, depends on the drivers mood, when the gas is booked on phone then they want booking receipt, as issued by their office to them, which they seldom carry, it delays the delivery of gas.
ii) Distributor has neither...

Dear sir,
i want a new bharat gas connection, subdelar want Rs.5040
for new connection in shahpura (dis.jaipur)and give one cylander, one ragulater with pipe, one chula, one cooker, some rice and tea.
without thinks subdelar canot give connection.
sir,
i want to know that one chula, one cooker, some rice and tea must to purchase with connection.

Chandra Shekhar
Shahpura Dist.jaipurbr...

I transferred my gas connection from Noida to Faridabad. Noida gas agency has given me confirmation letter in hand to avoid postal delay in transfer confirmation. Now the Faridabad badhkhal gas agency is not accepting it. I said you can phone there and they will confirm whether they have given me confirmation or not but the agency is saying I will accept only through post. I don't think it is good to haras and the agency is also asking...

Mahalaxmi Enterprises, a dealer in ITPL selling a 14kg cilender LPG Gas with a 2kg Wheet Floor, for Rs.420/- in his godown near Kundanalli are 3 kms from ITPL, Bangalore. Buying wheetfloor of Rs.67.00 is compusory. If you not having Rs.420/- you have to go back.

Please enquire about the same and do justice to the consumers....