Bharat Petroleum [BPCL] Complaints & Reviews

R/Sir,
I am your LPG consumer, my connection number 2741 name of agency Raj Gas Service, BHARAT GAS, Bareilly. I booked my gas on 11.01.2010. Sorry to say that upto now gas was not supplied to me whenever, agency is distributing the gas of 15/16.01.2010. Daily I am asking from agency and they said your gas is reaching within few hours but my gas was not supplied to me upto now. I can not say why it is happening, but I came from some reliable sourses the agency is selling the gas in black from back door and fulfilling the requirement of coming marriage season. So they are doing delay in gas supply. I personally contacted at agency then they said our auto became defective so your gas will reach very soon. But not yet received.
You are requested to investigate it and will arrange my gas as early as possible.
Thanks.
Akhilesh Chandra Bhartiya
T-28-A Cantt Road, Nothern Railway,
BAREILLY(UP)
243001
Mobile NO.[protected].
[protected].
Consumer NO.2741.
Name of Agency; RAJ GAS SERVICE(BHARAT GAS)
BAREILLY(UP)

R/Sir,
I am your LPG consumer, my connection number 2741 name of agency Raj Gas Service, BHARAT GAS, Bareilly. I booked my gas on 11.01.2010. Sorry to say that upto now gas was not supplied to me whenever, agency is distributing the gas of 15/16.01.2010. Daily I am asking from agency and they said your gas is reaching within few hours but my gas was not supplied to me upto now. I can not say why it is happening, but I came from some reliable sourses the agency is selling the gas in black from back door and fulfilling the requirement of coming marriage season. So they are doing delay in gas supply. I personally contacted at agency then they said our auto became defective so your gas will reach very soon. But not yet received.
You are requested to investigate it and will arrange my gas as early as possible.
Thanks.
Akhilesh Chandra Bhartiya
T-28-A Cantt Road, Nothern Railway,
BAREILLY(UP)
243001
Mobile NO.[protected].
[protected].
Consumer NO.2741.
Name of Agency; RAJ GAS SERVICE(BHARAT GAS)
BAREILLY(UP)

my consumer no is m 11879 on My name mohd ali booked a cylinder 16 day ago over phone and personal visit their phone is always busy or not reachable no of their phone is [protected] and[protected] I have to call them several times but of no use my cooking gas is exhausted and have to purchase small 5 kilo cylinder for my daily use please book a complaint against M/ mahalaxmi gas agencies chilkalguda secunderabad

have booked a gas refill cylinder 2 weeks ago at at # 6 amberpet they have not supplied it till today their phone also does not work or it will be busy throughout the day I am trying since last week they are not getting connected and when connected nobody lifts the phone
I request you to book a complaint against M/s sri jayaram enterprises dealers of bharatgas amberpet for theiri poor service

My consumer no. is 21580. Every time i need to remind after booking gas refill cylinder at M/s Jayaram Enterprises Amberpet Bharat gas. I personally dialed the listed numbers 27407126, 27403350 and 27401776 standing outside their office when everyone was sitting at office. It just rings the phone or they will keep the handset away. I am trying since last week they are not getting connected and when connected nobody lifts the phone and in the cash memo they have mentioned the working hours from 8:00 AM to 8:00 PM. Because of their negligence now i have to pay double amount for the private gas agency. The strange part is that the delivery boy comes along with cylinder when we haven't done any booking for refill. He plays very smart role by giving the non working number and informs at home that we should not book the gas for the next time at office and that cylinder he will use for different customer.

With his false information this time we have not booked the cylinder on time and none of the above mentioned number works at any time.

I request you to book a complaint against M/s sri jayaram enterprises dealers of bharatgas amberpet for their poor service.

I am Hirudia Raj and I have booked a gas refill cylinder 2 weeks ago at Mahalaxmi gas agency secunderabad through Inter net and they have not supplied it till today their phone also does not work or it will be busy throughout the day (you can contact on this phone[protected] or[protected] I am trying since last week they are not getting connected
I request you to book a complaint against M/s Mahalaxmi gas agency dealers of bharath gas in secunderabad for their poor service.

Thanks

With Regards

Hirudia Raj

my cons. no.41401 of bharat gas of mahalakshmi lpg centre, booked for refill on 13th feb 10 but still today unable to get. most of the time all telephone are busy only tel no.12664 is availabe for refil booking.

My Consumer No. is 16388 on the name of Mr. M.C Khanna i had booked my cylinder with milind gas agency located at keshopur villagenew delhi on monday.they told i will get cylinder after 5 days. Nobody pick the phone whole day..my cylinder is finished i dont know what to do. My booking no. is 136.
thanks

i had booked my cylinder with milind gas agency on 7th march...nw its 17th of march and no delivery of cylinder...i visited agency a several times, dey say d gas will deliver 2moro, , , ...i dnt knoi wen thier 2moro comes...My booking no. is 6321

hi i m a customer of Bharat gas, AGENCY AT MIRA ROAD, but i m gettting engaged all tele. no. of Dev Mogra Agency. pls look into the matter. i m fed up of calling again and again. even today 02.02.09 i m trying to contact this agency through 04 tel. nos.[protected], 28108122, 28124130,[protected], but these are continuously coming engage. today within 02 hrs. i have called for more than 300 times, and some times it ringing but no one attending the call. pls look into the matter. i am really very upset with their service. you are requested to take a strict action against them.

I am customer of Dev Mogra Gas Agency.
For booking or enquiry purpose when i am going to contact agency his telephone numbers coming continuesly engaged or they are not pick up the phone. I request do some neccessary advance technology so customer can easily book the gas cylinder or can contact them. Now days technology developed so much advanced and looking to present advance technology Dev Mogra still providing old systems and services, not improving looking to moderisation. Better do some necessary modification in there system and services.

Hoping to hear the goods news soon.

Rgds...Manoj Dave/ Mira Road

hi i m a customer of Bharat gas, AGENCY AT MIRA ROAD, but i m gettting engaged all tele. no. of Dev Mogra Agency. pls look into the matter. i m fed up of calling again and again. even today 02.02.09 i m trying to contact this agency through 04 tel. nos.[protected], 28108122, 28124130,[protected], but these are continuously coming engage. today within 02 hrs. i have called for more than 300 times, and some times it ringing but no one attending the call. pls look into the matter. i am really very upset with their service. you are requested to take a strict action against them.

hi i m a customer of Bharat gas, AGENCY AT MIRA ROAD, and i m continuously calling for gas cylinder booking since 26th december 2008, but i m gettting engaged all tele. no. of Dev Mogra Agency. pls look into the matter. i m fed up of calling again and again. even today 07.01.09 i m trying to contact this agency through 04 tel. nos.[protected], 28108122, 28124130,[protected], but these are continuously coming engage. today within 02 hrs. i have called for more than 300 times, and some times it ringing but no one attending the call. pls look into the matter. i have promised for 4 days to deliver the cylinder on 02 january 09. i dont hv spare cylinder to use since 1 week. i am really very upset with their service. you are requested to take a strict action against them.

Amishkumar Pandya

Dear All,


i do agree with the service last tow day's a i am also to all 05 ph. no..[protected], 28108122, 28124130, 28121799,[protected]from morning 9'O' Clock but the ststus is same as abuve continuously coming engage and some times it ringing but no one attending the call.

DEEPAK

hi i m a customer of Bharat gas, AGENCY AT MIRA ROAD, and i m continuously calling for gas cylinder booking since 26th Oct-09, but i m gettting engaged all tele. no. of Dev Mogra Agency. pls look into the matter. i m fed up of calling again and again. even today 29/10/09 i m trying to contact this agency through 04 tel. nos.[protected], 28108122, 28124130,[protected], but these are continuously coming engage. today within 02 hrs. i have called for more than 300 times, and some times it ringing but no one attending the call. pls look into the matter. i have promised for 4 days to deliver the cylinder on 02 january 09. i dont hv spare cylinder to use since 1 week. i am really very upset with their service. you are requested to take a strict action against them.
No body is replying my phoe

Dear Sir,

MY CONSUMER NO. IS : 123944

WITH REF TO ABOVE, I AM STAYING AT MIRA ROAD, I AM TRYING FM LAST 3-4 DAYS I AM NOT GETTING ANY RESPONSE FROM LOCAL AREA HP DISTRIBUTOR OVER PHONE.

I HAVE SUFFERED MANY TIME.

I WANT TO BOOK THE GAS, PLS PROVIDE CONTACT DETAIL OF BHARAT GAS MIRA ROAD DISTRIBUTOR.

REGDS

Rani

Worst Service provide day by day "Dev Mogra Gas Service" ...I have faced the same problems every month, their 5-6 phone numbers continuously found engaged, some time its ringing but nobody picked the phone. I told them the same problem but still there is no improvement. Basically customer suffers .

I am customer of Dev Mogra Gas Agency.
Worst Service provide day by day "Dev Mogra Gas Service" ...I have faced the same problems every month, i do agree with the service last tow day's a i am also to all 05 ph. no..[protected], 28108122, 28124130, 28121799,[protected]from morning 9'O' Clock their 5-6 phone numbers continuously found engaged, some time its ringing but nobody picked the phone. I told them the same problem but still there is no improvement. Basically customer suffers .you are requested to take a strict action against them.
i am really very upset with their service.

Shriram Gas Agency, 30/3, Suvarna Nagar Society, near Anandnagar Telephone Exchage, Sinhgad Road, Pune 411051.

These are the issues with the above mentioned Agency.

1) Non-delivery of Gas cylinder in time
2) Blacking of refills
4) 2 years for Allotment of 2ND CYLINDER
5) All time number busy for Gas Agency
6) Not attending to calls for booking gas

I am also aggree with Manali.
Phone no. of Shriram Gas Agency(Anandnagar, Pune ), is all time busy.
I was trying this number from one week, but they never pick up the phone.

Even they are not giving me 2nd Cylinder.

I dont know, what to do.

Vijay Gas Service phone no is also busy every time not possible to give message in first call they not picking up the phone if the bell is going on not possible easy to boog cyclinder easily

We booked gas cylinder around 15 days ago at Shreeram Gas Agency, wadgaon budruk, Pune.. Both o[censored]s are working. Many times number is busy. If it rings nobody picks up the phone.
Lack of co-ordination between the delivery boy and office staff. Everybody asks us to call another person and takes no responsibility for the delivery and do not tell us proper procedure.

They never deliver gas on the said date. We can not sit just idle waiting for gas or can't go everytime to their office or make hundreds of calls.

After giving instructions about delivery time, there is always hassle and harrasement.

I am also facing same problem their is always busy If it rings nobody picks up the phone.Yesterday i had been to their to rise the issue at evening they treted me very rudly like a Dog.Even they said close the door who had allowed him to come inside like this.Even one person told me if you do not want i will remove your Name & give it to another agency

Is this expected from a Agency that handles very IMP Essential Gas Govt has to look into this matter

Same issue i was facing i dont think anybody will listen to this, All this government Company people are really poor in the kind of attention they should give to us regarding the complaint regarding Agency.

I am facing this issues...from last two years...

Shri Ram Gas agency...does not have any "Ram".
Its worst in world. Tejswini Gas Service, which is also for Sinhgad Road, is fear better than "Shri Ram".

Dear Sir,

We are really feed up with Bharat Gas Services, why so? I am working women
my consumer no. is EV34151, in Excel Gas service Shop No. 2, Shiv Puja Bldg., Plot No. 99, Sector-29, Vashi. I want to bring notice on some points which are mentioned below:-

1) Every time ring is going on no one picks up the phone
2) After that they will take the number and no delivery schedule for atleast
more than a week.
3) After that we have to follow up for a week whether u r sending today. Every
time I get only one answer "Gaadi Nahi Aaya" - who is resposnible
for this?
4) How many days we will take holiday and sit home for Gas?
5) Why u r not having 24 x 7 days service? Atleast keep open on Sundays and
take any other week days holiday?
6) Please give me a solution or remedy for the same in my mob. no.
[protected]

Hope u will understand the problem and give me solution.

Regards,
Chandana

Dear Sir,

This is K.Shivakumar from Tamil Nadu Chennai. what my doub't is? Early days i was settled in Maraimallai nagar. Now i move from MM Nagar to Chennai Royapettah. Still i am using Bharat Gas but the name of the cylinder authoritee is my mother. Now i want to change of name from my mother name to me as the same connection at chennai zone. is't possible this issue. if any i pay to us for this transcation.

Sir
I had booked for the refilling of LPG cylinder, consumer no 4060 in the name of LADDAN c-61 civil lines siddiq nagar barabanki up india. on dt 11/08/2010 but till today on 18/08/2010 have not recieved the cylinder yet. not only this turn they act always same.
Distributer name
BARABANKI GAS AGENCY. Barabanki up india.(225001)

Sir, My consumer No.is SK9782.( Krishna Gas Agency, varnarpet, Bangalore.
I faced, always delayed delivery more that 2 to 3 months from the date of Booking.To say least, all the consumer comming across has the common problem.
It is brought to our notice that, most of the Gas Cylender supplied to distribute to the Consumer were diverting to the so called private risky re fueller whom they sell with exhorbitant price to Autos, Cars, vans etc.
If any complaint is lodged, we will be threatened.Kindly do the needfull check up.
Regards
Your valuble costomer Best citizen fo India.

Dear Sir

I wish to inform you that our consumer no is 12939 my name is K. Srikanth Address 4/1 Bharathidesan
nagar 3rd cross street Madhi nagar ext, vellore-6 Tamil Nadu. Now, we having only one cylinder. if I am going to book cylinder it will take long time. I do know why it is take long time. Previously I was in Madurai TN that time i got regularlly. Now I transferred to vellore and dealing with yr Agent is M/s Balaji Agencies vellore, I booked the cylinder in 15th last month yet to get the cylinder rightnow. Even there is no response your corresponding agency.

kindly do the needful


Thanking you

k. srikanth
vellore

when we book the clyinder means after 12 days it will delivery. it will get problem why means single clyinder means there is no keresion oil also. So please send the booked single gas earlier.

I wish to inform that our consumer no is 9412.My name is sankar from medchal RR dist, AP .Now we have one cylinder only. so I want double cylinder, please arrange 2nd cylinder early


with regards
k sankara rao

This is regarding the delay delivery of gas cylinder, I booked new cylinder on 19th August and I am continously contacting to gas agency but they are tellling you will get shortly.But toaday also I spoken, now they telling they don't have stock now.My consumer no is 3169 which is taken by father(T.D.Devassy)

Gas agency address:VINU GAS
OLLUR
THRISSUR
KERALA
Ph:[protected]


Thaks & Regads
Dimble Thattil
[protected]

I am also victim of same problem created by gas agency so called"PUNSUP GAS" at BATHINDA, I booked gas on23/09/2009 and received cylinder on 24/102009, But Officer says Supply with in one week of booking.But I come to know that cylinders syphoned to other places.

Bharat Gas — late and poor delivery

I had booked for a cylinder on 14.02.2009 . Its more than 15 days commit to received the cylinder so that not good and no rules of bpcl. Till date I made more than 50 calls to the "shivam Gas services Distributor, sadabad ", the phone is always busy or no response. Its of no use. Am having only one cylinder. My family is suffering a lot because of this.Please give me a solution.this agencies sales officer and propriter is also black a cyliender so that all deliever is late and sale of black market.
Thanking you.
my SR no is 530
saroj devi paliwal
jawahar bazar, sadabad
my phone no [protected]

Late delivery of gas and poor service
Respected Sir,

My name is Vineet Kumar Saxena, I am in Lucknow, Iam the Customer of Bharat Gas Agency, of sarswati gas service, in front of madhav palace, aishbagh, lucknow. my consumer no is S-6092, i am suffering form very bad service from sarswati gas service.from last 15 days i am trying to book my gas through telephone, but they are not receving my call.when i asked them that why they are not picking the phone so they are talking to me very harshly.so, please take some immidiate action on them otherwise i will not tolerate it next time.it is for your kind information.

Thanking you,

Your's faithfully
Vineet Kumar Saxena

Dear Sir,
We are a customer of RADHA GAS AGENCIES, Coimbatore, TAMILNADU. I'm really vexed because of the worst service provided by this gas agencies. Till date not even a single time they have done us the delivery properly. Every month literally it's like a battle we do to get our gas cylinder. I'm very sure that they are booking our cylinder in their convienient time & they are giving to people outside to make money. When we do the booking the are so rudely giving bad excuses. Everybody are into this malpractise. Your Lady staffs at the booking center, all the men who come for delivering the gas cylinders. I do have noted down their names. The lady who books the cylinder is Ms. Priya & the guy who brings the cylinder is Murugeshan. We need some serious action to be taken against this malpractises. This problem really shoots up our Blood Pressure. Every month we make not less than 50 calls & reminders for them to bring our cylinder. But inspite of this many calls, our efforts goes vain. PLease take serious action against it. We are so irritated that some good changes have to brought to this. I dont know whom to contact, so am dropping you this complaint in this complaint box. You can always contact me in the number mentioned below. Kindly do the needful & i know this is a big, reputed company. Please don't let your company name get spoiled due to people like these who are working in this RADHA GAS AGENCIES. There are lots people suffering like me. I expect a positive action from your side.

Regards,
Jayasri Mani,
[protected]

The complaint is regarding the distributor(Ratan Enterprises, Kalavadi Patta, Pune) of Bharatgas of our area. The booking service is very very poor. They are doing daily in the call to somebody (or) receving a call from somebody.Last 10 days i tried 4 numbers [protected], [protected] and etc. Everytime I call them they are either busy or they do not pick up the call.The staff they have recurited is useless and very worst guys .Even though if by chance they pick up the call and book cyclinder over phone they do not provide with the booking number and then we have to go to their office and book the cyclinder personally. we are facing this issue every time. Is been 10 days when I am trying to call and book cyclinder and these people are not responding to my call. I tried calling them continously for more than 2 hours but the result is the same.

Please look into the matter and do the needful.

Kindly respond to this at the earliest.

Dear Sir, My namse is Pradeep Kumar-(Consumer no-475), i am living at nai bazar near kotwali mahmudabad sitapur-261203, i have booked my gas on the date[protected], when i called "Bharat gas agency-mahmudabad"on the number-[protected], he start misbehaving with me and said i will not send urs gas wht u can do u r free to do, though they rare providing gas to those coustmer who have booked gas after[protected]. please do action properly against him other wise i m forse to go consumer foram.his behaviour is not good and he is repeating his beahviour again and again.thanking you.

Respected Sir,

My name is Vijayakumar, I am in Chennai, I am the Customer of Bharat Gas Agency in Velacherry Chennai, my consumer no is 30736, i have booked on[protected], but till date[protected] I have not received the gas cylinder. I asked the agency over telephone, incharge and she telling like that only we will do you go an complain to any body, we don't bother . They are talking very hardly to the customer for every month like this is happening .kindly look into the matter and take action for this.


Regards,
Vijay.

Dear sir,
Myself Dr. Mukesh K. Upadhyay, I have Bharat gas LPG cylinder, (Jaipur) which connection No. is 28909 and supplier is- Sunny Gas Agency, Malviya Nagar, Jaipur ( Raj)
I have booked a LPG cylinder before 20days (on 27th Aug, 2009), but till date(25th sept.09), I did not received the refilled LPG cylinder after 8 times of reminder.
Kindly look in to the matter and provid me LPG cylinder through agency(Sunny Gas Agency, Malviya Nagar, Jaipur, ) because I do not want to take the cylinder in Black..
Expecting Favourable responce.
Yours

Dr. Mukesh K. Upadhyay
Associate Professor in Biotechnology
Jaipur National University, seedling Academy
SIILAS campus, Jagatpura, Jaipur
Phone Mo. [protected]

Dear sir,
Myself Dr. Mukesh K. Upadhyay, I have Bharat gas LPG cylinder, (Jaipur) which connection No. is 28909 and supplier is- Sunny Gas Agency, Malviya Nagar, Jaipur ( Raj)
I have booked a LPG cylinder before 20days (on 27th Aug, 2009), but till date(25th sept.09), I did not received the refilled LPG cylinder after 8 times of reminder.
Kindly look in to the matter and provid me LPG cylinder through agency(Sunny Gas Agency, Malviya Nagar, Jaipur, ) because I do not want to take the cylinder in Black..
Expecting Favourable responce.
Yours

Dr. Mukesh K. Upadhyay
Associate Professor in Biotechnology
Jaipur National University, seedling Academy
SIILAS campus, Jagatpura, Jaipur
Phone Mo. [protected]

I am from Coimbatore.My distributor is RADHA GAS AGENCY, Thadagam Road. They have very low work ethics and highly irresponsible.They have given me some seven to eight telephone numbers to book for cylinder over phone. But usually no one attends the call. Either the call is busy or if it rings, no one lifts it !

I have been trying since one week and ring at least 15 to 20 times in a day. How can it be 'busy' all the time ? If the line is faulty, is it not the responsibility of the distributor to make some quick alternative for that ? How can they expect us to visit the office physically every time, thus killing the very purpose the their so called 'service' ?

I request the authorities to take some strict action to amend the working style of RADHA GAS AGENCY.
They lost the credibility to provide any good service to the people. It is high time they be warned severely.

I'm saurabh singh, resident of mig-133 padmanabhpur durg chhattisgarh, my consumer no is GG2865 and the agency supplying the domestic lpg containers is Golden Gas Agency Padmanabhpur Durg Chhattisgarh. My SV No. is 7129277 and D.B.C date is 15/03/1997.

I have the complaint that this agency should be shut down and to be handed over to a more responsible person because i have seen that these guys dont respond to the bookings of domestic Lpg containers and they supply it to some other illegal buyers on our booking number and dates. I have suffered it more than ten times and other customers are frustrated by this supplier services.

So i plead BPC to abolish this supplier and take proper actions.

Dear Concern,

Please arrange to provide any other alternative contact Number as [protected] of bharat gas mohali(Punjab) is coming out of service since 2 days & we are getting lot of trouble in this condition .
My consumer number is RE9719 on the name of Shri Tej Ram, House Number 35, Village mohali, Phase 1 mohali, Punjab, PIN 160055.

Your promt action will highly appreciated.

Thanks & Regards//
Mukesh Kumar
[protected]
[protected]
[protected]

yes bharat gas mohali pepole do harass aonsumer this way

Ravinder Enterprises, 3B2 Mohali bharat gas agency do not attend calls, it sounds engaged every time, like receiver is kept aside. Its very difficult to arrange gas cylinder in such situations, and one is forced to buy it in black.

my consumer no. is RE012050
Kindly look into the matter, and take required actions.

Thanks,
Regards.
Rajinder Singh

Please arrange to provide any other alternative contact Number as [protected] and [protected] of Ravinder Enterprises -3B2 of Bharat gas mohali (Punjab) is coming out of service from last many days & we are getting lot of trouble in this condition. When we goto their office they say that our phones are working fine there may be issue in your mobile or landline.

My consumer number is 13937 on the name of Rohit Bajaj, House Number 664, Phase 6 Mohali, Punjab, PIN 160055.

Your promt action will highly appreciated.

Thanks
Rohit