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Bharat Petroleum [BPCL]

Bharat Petroleum [BPCL] reviews & complaints page 291

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To
The Territory Manager,
Bharat Petroleum Corporation Limited,
Bangalore

Dear Sir,
Subject: Inordinate delay in supplying domestic cooking gas by M/s Bangalore Gas Agency, BTM Layout IInd Stage, Bangalore

With extreme anguish I would like to bring the following to your kind notice and immediate action

I’m the Customer/Consumer no-11690, to the authority of the above Distributor. The length of the Customership/Consumership is since the year 2003.

I have received the gas cylinder on 30 sep 2008. Thereafter I booked a fresh refill on 19 oct 08 through online booking (www.ebharatgas.com). It was accepted and booking number 290691 was given to me. I understand that as per your company rules, bookings are to be accepted after 21 days of taking delivery of the cylinder and thereafter the gas cylinder will have to be delivered within 5 days of the booking. But I regret to inform you even after 17 days I have not received the cylinder. Therefore I contacted the agency[protected] and inquired about the position. The concerned person instead of helping me spoke rudely and insisted that the fresh booking should be done only after a month of delivery of the previous cylinder and as such he has taken our booking date as 29-oct-08. Thereafter I contacted your consumer grievance redressal cell[protected] and explained the matter and requested for making arrangements for the delivery of the cylinder as both of my cylinders are exhausted. The concerned lady agreed that the booking should have been taken as 21-oct-08 i.e. after 21 days of delivery of my previous cylinder and not as 29-oct-08 and by this time I should have received the gas cylinder. She also assured me that she will see to it that the gas cylinder is delivered positively by today[protected] evening. But to my surprise I have not yet received the same even now (21:00)

As per your own rules the booking should be accepted after 21 days of delivery of cylinder and next delivery should be effected within 5 days of booking. I am at a loss to understand how the concerned agency is insisting that the booking should be done only after 30 days of the delivery. Secondly never in the past 3 years the cylinder have been delivered to me within 5 days of booking. Usually they take 10-12 days and sometimes even 15 days to make the delivery after the booking which means we will have to be without refill gas cylinder for 40 - 45 days. I hope you agree with me, a gas cylinder for a family of 2-3 members can be used only for 30-35 days even with minimum amount of consumption. As such the fresh cylinder invariably has to be delivered atleast within 30 days without which consumers are unnecessarily put into lot of trouble and inconvenience.

For your information I am providing the information regarding the bookings made by me and gas cylinders received by me

Date of Booking Date of Delivery
31/12/2007 09/01/2008
05/05/2008 15/05/2008
10/06/2008 19/06/2008
22/07/2208 04/08/2008
19/09/2008 30/09/2008
19/10/2008 not yet made[protected]:00pm)

From the above you can notice that never a delivery has been made within 5 days
Now even after 36 days of taking delivery of last cylinder and even after 17 days of booking I have not received the refill cylinder and the existing cylinder is also exhausted. My lodging a complaint with your consumer grievance cell has not yielded any results. Now I have left with no choice but to go to a hotel or borrow a cylinder from somebody else. Please put yourself into this position and imagine the plight.
May I request you to look into the matter and take immediate corrective action and instruct the concerned to deliver the cylinder to me forth week.

Thanking you
Yours faithfully
Prasad

Aug 14, 2020

Complaint marked as Resolved

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BHARAT MOTWANI

from Mumbai, Maharashtra

m/s bharat agencies — delay in repair

puchased w200 i mobile faced some problem and hence gave to your service centre for repair its been over one month i am yet to receive my mobile phone .
authorised service agent= accel frontline ph=[protected]
complaint i-d number 556146 dated 2-6-2008

Rajeev

from Thiruvananthapuram, Kerala

gas cylinder — Inordinate delay in delivery and showing inflated shortage

I have a gas connection of Bharat Gas at Vinod Gas Agency at Balaramapuram in Trivandrum. I have booked on 23.09.08 for the cylinder. Till now ie 10.10.08 I didn't get the cylinder delivered. My residence is at Venganoor which is only 5 km away from the agency. This practice is doing for the past several months. It is difficult to contact over phone as they never attend phone. I humbly request that please intervene this situation and make remedial measures to put an end the ordeal suffering by the customers like me.

priyadarshini sekhar

This is regarding the non delivery of gas cylinder refill.
I would like to inform you that i have LPG connection with Fuels India, no.19 thiruveedian street, gopalapuram, chennai-400086.I have booked a gas cylinder for refilling on 3.11.2008 .The Fuels India intimated me the refill will be delivered after 5 days(89.11.2008).For the last four days from 11.11.2008 I have contacted the distributor for the non delivery of refill gas to my residence.Everyday the distributor is telling the refill gas cylinder was already given to the delivery boy on 10.11.2008.But still the sais refill gas cylinder has not reached my residence.It is of my opinion that the delivery boy has done some mischeif.Daily I used to go in person to the Fuels India dealers place in person regardinf this non delivery of the cylinder but there was no proper response from their end.Like me many of the customers are suffering like this.Even by shouting at them there is no proper response to the customers.I request you to kindly look into this issue seriously becoz each time when me and other customers book for a refill gas the same delay and mischeif is happening.This is a evry month problem to me and others.So request you to take the immediate action at the earliest and solve the customers problem.
If this problem still pertains to exists we customers combindely has to file a case in consumer court for customer dissatisfaction.The customer service is very very poor with this dealer.
My consumer no is : 9332

K.D. Varghese

from Chennai, Tamil Nadu

To,
Shri B.S. Parmar
E & F, Maker Towers,
Cuffe Parade,
Mumbai 400 005.

Subject: Late delivery of Bharat gas cylinder by Gurukrupa Gas Agency, Syndicate, Kalyan(W) ( C.C. 371812)

Dear Sir,
We are getting late delivery of gas cylinder. Delivery is made deliberately late in order to promote cylinder sale in black. Regarding above, On 16th November, I had raised a complaint (Ticket No. C[protected] on BP site, http://www.bpcl.co.in/bpclfeedback/frmfeedback.aspx, but there is no action yet. This time also I am facing same problem. I had booked on last Monday, 24th Nov, 2008 but till now there is no sign of cylinder. We are making daily call to Gurukrupa Gas Agency(Tel No.:[protected], the distributor in our area, the response we get is the cylinder was already delivered and when we enquire further they say we will make delivery soon. Even on visiting personally, to show case, they noted down the consumer no., but not yet delivered. Although the cylinder is easily available with delivery boys when we enquire to buy on black.
Kindly expedite to take the needful action on concerned person..

Thanking You,
K.D.Varghese
(Consumer no. 24940)

Bhawna Kapoor

from Kolkata, West Bengal

Bharat Petroleum — Non delivery of gas cylinder even after 19 days of booking

Dear Sir/Madam,

I, Bhawna Kapoor, a bank employee resident of B-715 Raj hans Apartments Indirapuram Ghaziabad wish to lodge a complain against your distributer M/s Vishnu Jyoti gas Service siutated at Brij Vihar hazaiabd. We had booked the gas on 16/1/09 and booking no as 531 was allotted to us against our Consumer no V 27525 but we regret to state that inspite of regular follow ups the said gas has not been delivered to us as yet Morever even the landline nos are not working and senior officials are not coming on line ( not even on mobile nos obtained through their delivery guys) It appears that uneducated delivery guys are more interested in providing services but not getting support from their officials posted at said outlet. We have been given the dates for subsequent delivery only and none is providing us exact reason for non-delivery/ delay in delivery for the same.We even don't have a spare gas cylinder and managing somehow for the last 20 days but not it has become height of things. Even if stock is there delivery guys are not delivery b'coz of non-receipt of instructions from officials at said outlet. Lack of co-ordination and casual approach has caused lot of inconvenience to us

Kindly arrange for delivery of gas cylinder at the earliest and initiate approprate measures so as to rectify the things at their end at the earliest so that consumer should not suffer at least from non-receipt of essential services. Please also ensure to get displayed grievance channel at the premises / printed in booklet itself so asto help consumers in getting things rectified at the earliest

Looking forward for a prompt action in this regard

With regards and thanks
Bhawna Kapoor
w/o Manoj Kapoor
B-715 Raj Hans Apartments
Ahinsa Khand I Indirapuram
Ghaziabad-
201010

VINOD KALLATT GOPINATH

from Ernakulam, Kerala

Dear Sir/Madam:

This is regarding the wilful negligence occured to me from the above-mentioned agency of LPG cooking gas cylinder of Bharat Petroleum in our area (Mundur, Palakkad, Kerala).

I have been getting my BP gas cylinder refilled from M/s Hi-Power Bharat Gas Agency; Palakkad Road, Mundur PO, Palakkad district, PIN-678592, KERALA. Phone number[protected] and[protected]. DISTRIBUTOR CODE: 641767, ISSUING COMPANY BPCL. DPR NO A 344235.

I had booked for refilling my existing cylinder about one month back (My customer id 000576) in the above organization, who are the authorized dealers of BP in our locality. My house is only 2 km away from their office. They had been demanding Rs. 15/- for home delivery charge for every refilling, which I came to know is illegal. And last time, I did not pay them the extra Rs. 15/- and hence I have not got my cylinder refilled yet.

When I enquired about this, they are telling that they had came to my home, but there was nobody there at that time which is not true.

I had booked a complaint approximately a year back about the same agency for delay in booking cylinder and afterwards, Vigilance Officials from Coimbatore called me and told me that they are going to cancel their registration, and they apologized and promised me that in future, they will not behave like that.

But now, they are making false statements that they came to my house and they found nobody there.

So kindly do the needful to avoid such malpractices and thus ensure proper and timely delivery of refilled cylinders in our area. Kindly also assure that no extra payment has been demanded from customers for home delivery in the nearby locations.

Thanks and regards,

VINOD K.G.
VINOD VIHAR,
MUNDUR PO
PALAKKAD DISTRICT
KERALA 678592.

MOBILE: [protected].

PHONE: [protected].

VINOD KALLATT GOPINATH

from Ernakulam, Kerala

Dear Sir/Madam:

This is with regard to the complaint submitted by me on 07/02/2009, regarding delaying cylinder delivery for getting extra money (Rs. 15/-) for home delivery of refilled cylinders by M/S Hi-Power Bharat Gas Agency, Palakkad Road, Mundur, Palakkad District, Pin code 678592.

I would like to direct your kind attention to the previous complaint which I have to make about the same agency. It is given below:

POOR SERVICE AND DELAY IN GETTING REFILLED
Respected Sir:

I have an LPG sylinder (Bharat Gas) and have been getting it refilled by M/S Hi-Power Bharat Gas Agency, Palakkad Road, Mundur (PO), KERALA. PIN - 678592 (whose DISTRIBUTOR CODE # IS 641767, AND PHONE #[protected]/[protected].) for the past one year.

Each and everytime when I contacted them for a refill, after booking the cylinder well in advance at least before 20-25 days, their response is "the cylinder has not been booked, and it will take another one month to get it refilled due to scarcity of the same. My CONSUMER # is 576.

Today, when I went to get the cylinder refilled, the person in charge told me that it was only three days ago that the cylinder has booked.

And moreover, they says that there is a rule (Dont know whether it is made and implimented by themselves or by the Bharat Gas company itself) that WE CAN BOOK THE CYLINDER ONLY AFTER 21 DAYS FROM THE DATE OF REFILL OF THE CYLINDER. I have not heard such a rule in regards to any other LPG companies in India.

So, you are requested to do the needful to confirm that whether actually there is such a rule or not because they have not booked my cylinder yet, and for assuring prompt service from their side excluding such delay in future.

Thanks and regards,
VINOD KG
VINOD VIHAR
PO, MUNDUR
PALAKKAD
PIN - 678592.

Kuriakose PV

from Hyderabad, Telangana

i havent received a gas cylinder for the last one month

sujoykanto

from Jayamkondacholapuram, Tamil Nadu

To
The Territory Manager,
Bharat Petroleum Corporation Limited,
West Bengal

Sub:Inordinate delay in supplying domestic cooking gas by M/s Joy Buro Maa Gas Service, P.O. Cossimbazar Raj, P.S. Berhampore, Dist. Murshidabad.

Sir,
This is to inform you that I am a consumer of your esteemed organazation. I have a registered consumers of the above dealer. My Consumer No. is JB-451. It is mentioned here that I have book one domestic cylender on 14.8.2009. Today I know from my dealer that one cylender has been issued in my favour on 01.9.2009. But till date I have not received my cylender.
In view of the above your requested to look into the matter and send a reply to me as early as possible.

Yours faithfully,
SUJOY KANTO CHAKROBORTY.
MOBILE NO. [protected] / [protected].

Kamta Prasad Gupta

from Bengaluru, Karnataka

To
The Territory Manager,
Bharat Petroleum Corporation Limited,
Bangalore

Dear Sir,
Subject: Inordinate delay in booking supplying domestic cooking gas by M/s Bhavani Bharatgas Distributors, #15, Muneshwara Farm, Pantharapalya, Off Ring Road, Bangalore- 560039
With extreme anguish I would like to bring the following to your kind notice and immediate action

I’m the Customer/Consumer no-16793, to the authority of the above Distributor.
I have received the gas cylinder on 21 Aug 2009. Thereafter I have been trying to book the refill since September 14through telephone, but Bhavani Bharatgas was declined to book the cylinder.Even Yesterday September 19 also tried but they again declined to book. I understand that as per your company rules, bookings are to be accepted after 21 days of taking delivery of the cylinder and thereafter the gas cylinder will have to be delivered within 5 days of the booking. But I regret to inform you even after 28 days they are not accepting my booking and are not giving the booking number. . The concerned person instead of helping me spoke rudely and insisted that the fresh booking should be done only after a month of delivery of the previous cylinder.
As per your own rules the booking should be accepted after 21 days of delivery of cylinder and next delivery should be effected within 5 days of booking. I am at a loss to understand how the concerned agency is insisting that the booking should be done only after 30 days of the delivery. I hope you agree with me, a gas cylinder for a family of 3-4 members can be used only for 30-35 days even with minimum amount of consumption. As such the fresh cylinder invariably has to be delivered atleast within 30 days without which consumers are unnecessarily put into lot of trouble and inconvenience.

May I request you to look into the matter and take immediate corrective action.
Thanking you
Kamta Gupta
Regional Manager South -Asia
Petroferm Inc.
Mobile: +91-[protected]
Tele –Fax: +[protected]
Advanced Products for Advanced Cleaning
Email: [protected]@Petroferm.com

Noel Almeida

from Pune, Maharashtra

Respected Sir,

I booked my gas on 5th october at Golden Gas Agency, Peelamedu, coimbatore, Consumer Number 67146. They told me that it will take 15 days, but still the gas has not arrived. Even the response on the phone is not satisfactory. Please look into it.

Venugopalan Nair

from Thrissur, Kerala

Bharat Petroleum — Inordinate delay in supplying refill

Dear Sir,
I have been consistently facing inordinate delay in getting refill for the LPG gas. My consumer number is 31407 and am residing at V.G.P.Nagar, Mogappair, Chennai-37. Though the agent has provided 4 telephone numbers, most of the time the telephones are engaged or are not attended. Ultimately I am required to travel more than 5 kms to book the refill in person. At the time of booking they assure that the refill will be supplied in 5 days but invariably they supply it only after more than 15 days and sometimes 20 days. Whenever, we enquire they say that it would be delivered on that day itself. As for example, my present booking was made more than a fortnight back with M/s.Venkateshwara Gas Agency, Anna Nagar, Chennai 40 and my booking reference is 3131. I have so far made four trips to the agency and made at least 10 calls but the refill is yet to be delievered. I would like to know from M/s.Bharat Gas as to (1) Can the booking for a refill be made 10 days after the delivery of a refill? (2) After a booking is made how many days would it be required for supplying a refill.?

Thanks and Regards
Venugopalan Nair

AR.S.R.SAMANTARY

from Bhubaneshwar, Odisha

i got a connection (gas) from bpcl.i have a good gas stove with me but dealer's representative told that you must have to take a stove compulsory which is not necessary for me.kindly rectify it.

lkmadavi

from Nagpur, Maharashtra

Sub: - The BPCL Management torturing since 2005 by not establishing the Petrol Pump allotted under reserved category of Scheduled Tribes at Paradsinga, Dist Nagpur {MS}

Ref: -1] BPCL`s Ro L. No. NRO, Village, Pardsinga. 2] The Collector Nagpur`s L.No.11433/1525 Dt. 06/12/2005
3] The Collector Nagpur`s L No. 9761/1131Dt.28/09/2006
4] Section Officer [PG] N. Delhi`s L.No17023/06PG Dt.21/12/06
5] AMM Maharashtra`s L.NO. AMM.PG/Pardsinga Dt.27/12/06
6] My letter No. nil dated 20th June 2007
7] My letter No. nil dated 31th July 2007.
8] My letter No. nil dated 31th 5th May2010
9] My Personal discussion with Territory Manager Nagpur March 2010, 13/5/2010, 18/5/2010, 25/5/2010, and 8/6/2010.

Respected sir,
I the undersigned beg to submit that, the BPCL has allotted me a Retail Outlet Dealership at Paradsinga, Dist Nagpur, State – Maharashtra, under reserved category of scheduled tribes vide BPCL`s order no. NRO. Village. Paradsinga Nagpur dated 05.07.2007.{ Copy enclosed }. As per term`s & conditions of this order the BPCL is bound to establish the petrol pump by purchasing a suitable land.
There is no doubts that, the BPCL has also given the advertisement to acquire the land for petrol pump at Paradsinga for three times, but there was no response. I have also taken so many personal efforts to acquire the land for petrol pump at Paradsinga and approached to the Hon`ble Collector Nagpur for land but there is not available the suitable land, due to irrigated land in Paradsinga areas. The hon`ble Collector also informed me that there is no suitable land for petrol pump at Paradsinga village vide, letters under reference no. 2&3. { Copy enclosed }
The BPCL has established the petrol pumps of other candidates those who have been selected along with me, within six months, except me, and I being scheduled tribes person am suffering for justice, since long period of five years. I am continuously following up with the Territory Manager Nagpur to establish my petrol pump, but there is stereotype answer to me that, “no land is available at Paradsinga” for torturing to me. The BPCL has never tried to acquire any land at other places instead of Paradsinga in my case, with true spirits to implement the Govt. policies of reservation to give the justice for Scheduled Tribes candidate. I have made a huge correspondence with the Territory Manager Nagpur and Corporate Office Mumbai to change the place of Paradsinga or allot a coco petrol pump, but no action has taken by the management since 2005.
It is, therefore, requested your honor, to kindly order to the concern offices to take action to allot a ready petrol pump as per terms and conditions of the order, otherwise I have no alternatives, but to start agitation in front of BPCL`s Office, Nagpur wef 15th August 2010, and the management of BPCL will be held responsible for arising further situations.

Yours Faithfully

Madavi L K
300 NIT plot, Nari Lay Out,
Ring Road, Nagpur 440026.
Mob. [protected]
[protected]@yahoo.co.in

gaur jitendra

from Gurgaon, Haryana

BPCL — SHORTAGE OF 5 KG CYLINDER

DEAR SIR,

MY HOMETOWN IN MUMBAI I CAME ALLAHABAD TO PREPARING FOR MY MEDICAL EXAM AND I LIVE IN A COLONIE ALONE BUT I HAVE FACE A LOT OF PROBLEM BEACAUSE THERE IS NO PROPER SUPPLY OF 5 KG CYLINDER AND I CANOT AFFORD TO BY BIG CYLINDER . SMALL CYLINDER DID NOT COME IN AGENCY FOR ABOT 5 MONTH. AND I PURCHASE FOOD FOR HOTEL.
SO KINDLY TAKE ACTION FOR THESE SHORTAGE

ramgundre

from Bengaluru, Karnataka

Jan 7, 2011

bharat petroleum ltd. — No Home Delivery after 12 days

Dear Sir,

We have book the lpg homs consumption cylender on 28th December2010 & till date we have not received home dilievery till on today i.e.08th Jan2011 this happend each & every time, if we call the our delar his representative has say to me please come at his office & peckup the refill cylender

ramgundre

from Bengaluru, Karnataka

Jan 7, 2011

ramgundre

from Bengaluru, Karnataka

Jan 7, 2011

This very hotitable & earitable

k k murthy

from Madurai, Tamil Nadu

Mar 2, 2011

Sir i am a defence service person

I want to take New Bharat or Indane gas distributon agency

I am belongs to Tamilnadu (100km from Chennai)

I want to know what are the formalities are required,

Like Security amount, Space, transport, etc also

What are conditions are fulfilled by the agency including all additional details required to me

My Mail Address

[protected]@gmail.com

Thanks

rocknand

from Bengaluru, Karnataka

May 21, 2012

bharat petroleum pump at ring road kalyan nagar bangalore — Cheating

bharat petroleum pump at ring road, kalyan nagar, bangaore. Cheating customers by putting a second line back to their tank and diverting the petrol. if you ask for 500rs they will fill only 400rs and open the valve to the other pipe to fill the next 100 rs
petrol back to their tank.

ajay d. thalkar

from Karad, Maharashtra

Sep 6, 2013

Bharat Petroleum Corporation Limited — not delivered cylinder

R/Sir,
I am your LPG consumer, my connection number 13933 name of agency J.B.JAGE, BHARAT GAS, Bareilly. I booked my gas online & my ref.of booking no. is 65143861.i received sms on 31.08.2013 02.06pm that your lpg cylendor is delivered . but Sorry to say that upto now gas was not supplied to me ,

maureenalbuquerque

from Mumbai, Maharashtra

Mar 4, 2014

Bharat Petroleum Corporation Limited — Gas subsidy not credited in Bank Account of Consumer No.20477

Bharat Petroleum Gas subsidy for cylinderdelivered on 16.1.2014 for Rs.1256.50 not credited to bank account of ConsumerNo.20477 - ANARITA ALBUQUERQUE. Gas Distributor. Goa Gas Service, Panaji, Goa. Gas Dealer and Bank of India are not able tohelp. Bank is saying fund not received.

anju h

May 27, 2016

attended in bharat gas kharghar(ladies)too rude to customers

Sir/madam, Three ladies who are attending customers are too rude, they are using abusive words sometimes, they are not at all cooperative...thanks

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I am a customer of bharatgas service my consumer no. is A42382 and distributor name is Ambika Gas Agency, Ambabari, Jaipur. I always try to book the cylinder over phone (5 lines) but non of the phone nos. are responsed, even when we personally go and book they don't receive calls and they react very rudely.

The delivery is also very poor and never comes in stepulated time. Even the Agency Manager is not responding to our complaints and says do what ever you can.

Please help us in this regards.

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Ram Kumar

from Delhi, Delhi

I am a customer of Bharat Gas & live in5/120A, Near-Bandh, Nirankari Colony Delhi-9.Gas Agecy is Ess Ess Enterprises Nehru Vihar, Delhi.
I want to request that Gas Agency, as above, does, nt response our phone calls .Generally engage tone hears continuously.
As for example- I was trying to book my gas from[protected] but not received response upto[protected]. On[protected] Gas was booked individually but at 10 p.m. My cyllinder became empty.What should I do in this condition for solving the hunger problem?Who is actually responsible for this? Will you press on gas agency for giving responce to customer, s calls & giving supply in emegency?

SATYA SWAROOP SINGH

from Dehra Dun, Uttarakhand

I am a customer of Bharat Gas & live in G-136 jaitpur exten. part-1 badarpur new delhi-110044. and Gas egency phone no.is[protected]
I want to request that Gas Agency, as above, does, nt response our phone calls .Generally engage tone hears continuously.
I was trying to book my gas from[protected] but not received response upto[protected]. My cyllinder became empty.What should I do in this condition for solving the hunger problem?Who is actually responsible for this? Will you press on gas agency for giving responce to customer, s calls & giving supply in emegency? my gas no. is AA10815 book no-575570

RAMESH

from Hyderabad, Telangana

I am also one of the Bharat gas consumer if i want to book for cyclinder I had to spend my time nearly two to three days in phone but in vain later I had to visit the agent office personally to book living all my duties and also I have to travel nearly 25 kms to book the cyclinder when we ask why there is no response in phone they reply lunch time some time after 5 we will not attend even in peak hours when if we visit the agent office we can see they not bother to respond to phone ringing we are fed up like this service and they demand more than bill to supply the cyclinder.

kindly look into the matter immediately our dealer is SRee Balaji GAs Agencies, Mathikere extn., H.M.T Road Bangalore Contact No. 23600515, 23608087, 23606597 to confirm you can try calling these nos.
regards
Ramesh

M. Khursheed Alam

from Chandigarh, Chandigarh

I am a consumer of Bharat Gas and Gas Agecy is Ess Ess Enterprises Nehru Vihar, Delhi.
I have booked for home cylender on 12th December 2009 by various time trying on phone (because all the time they kept line busy) and today is 19th of December they have not delivered.
Today since morning I have been trying to talk on phone but all the phones the put on busy.
In this condition a consumer has no option what to do.

I heartfully request to the responsible authority to look into these types of problems and please try to solve.

Thanks and Regards,

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LPG Cylinder Not Delivered
I am consumer of BP gas bearing the consumer no 50819. My bharat gas agency is located in Uppal, hyderabad. More than one month back ( Booking no: 4755) I booked the gas, till now it has not been delivered. It is also surprising that all the time phone appears to be busy. If someone lifts phone, they promise to send on the same day, waisting lot of our time in waiting at home. Please look into this matter. I hope at least I will get reply from your end

Aug 14, 2020

Complaint marked as Resolved

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Faiz Ahmad

from Delhi, Delhi

Bharat Gas Agency — LPG Cylinder not delivered

LPG Cylinder Not Delivered
I am consumer of BP gas bearing the consumer no 19070. My agency office is located in Uppal, Hyderabad. More than one month back ( Booking no:53060) I booked the gas, till now it has not been not delivered. It also surprising that all the time phone appears to be busy, which is not possible. If someone lift the phone, they promise to send on the same day, waisting lot of our time in waiting at home. I am writing this after heavy frustration. Please look into this matter. I hope at least I will get reply from your end.

With regards
Faiz Ahmad
CCMB, Hyderabad

Faiz Ahmad

from Delhi, Delhi

LPG Cylinder Not Delivered
I am consumer of BP gas bearing the consumer no 19070. My bharat gas agency is located in Uppal, hyderabad. More than one month back ( Booking no: 53060) I booked the gas, till now it has not been delivered. It is also surprising that all the time phone appears to be busy, which is not possible. If someone lifts phone, they promise to send on the same day, waisting lot of our time in waiting at home. I am writing this after heavy frustration. Please look into this matter. I hope at least I will get reply from your end.
Faiz Ahmad([protected])
CCMB, HYDERABAD

kamal srivastava

from Lucknow, Uttar Pradesh

Bharat Gas Service — black marketing of gas service

DEAR SIR,
WE HAVE A GAS CONNECTION .WITH BHARAT GAS SERVICE GONDA (U.P) .
SIR .THERE ARE SO MANY PROBLEM OF GAS IN MY LOCALITY BECAUSE THE GAS DISTRIBUTER BLACK THE GAS IN MARKET FOR LAST 2 YEAR. MOST OF THE PERSON BOUGHT THE GAS IN BLACK WHENEVER HE HAS CONNECTION OF THAT GAS SERVICE.
BECAUSE THEY ARE ALWAYS CREATE PROBLEM WITH CONSUMER .IF ANY BODY TAKE INTEREST THE FORCLY SUPPRESED THEIR VOICE...
IT IS VERY CRITICAL PROBLEM..
HOPE SO YOU WILL TAKE NECCESSARY ACTION REGARDING THIS.
THANKS

mahaveer

from Surat, Gujarat

pls call [protected]

balu

from Hyderabad, Telangana

hi
i agree your commplient. i also consummer of the bharat gas. eventhough they did not receive the phone also.
both numbers are engaged always.

Narasinga Rao

from Bengaluru, Karnataka

LPG Cylinder Not Delivered
I am consumer of BP gas bearing the consumer no 23214. My agency office is located in Suchitra, Hyderabad. More than one month back ( Booking no:157) I booked the gas, till now it has not been not delivered. It also surprising that all the time phone appears to be busy, which is not possible. If someone lift the phone, they promise to send on the same day, waisting lot of our time in waiting at home. I am writing this after heavy frustration. Please look into this matter. I hope at least I will get reply from your end.

KULDEEP KANSAL

from Delhi, Delhi

LPG Cylinder Not Delivered
I am consumer of BP gas bearing the consumer no 016984 with M/S RAJA GAS SERVICE, located at Keshopuram Delhi I booked for refilling of cylinder, but they are not delivering the cylinder & are insisting for replacement of gas pipe worth Rs. 190/-. I have checked my gas pipe & found it in good condition. You are requested to kindly look into the matter & direct the concerned agency to deliver the Gas Cylinder immediately.

Regards,

AMITA KANSAL

SUBHASH JHA

from New Delhi, Delhi

Bharat Gas LPG Cylinder — NOT ACCEPTING BOOKING AFTER 28 DAYS OF LAST BOOKING

Dear Sir

My Consumer no is 15247 with the name of subhash jha and our distributor is "ANAND GAS AGENCY" BADARPUR NEW DELHI.
Last booking was done on 12 OCT and delevered on 16 OCT but now not accepting booking by saying that will not accept before 21 days while 28 days has already gone.

I have also registered by SMS booking and booking through SMS has been done on 6 NOV with ref. no 380725 but yet not delivered after 6 days.

also complaint on bharat gas customer cell a day before yesterday with compalint no 73591.

Still no actionsssssssssssssss

At hand Bharat gas is promising for delevery at door step in 24 Hrs while doing it in a month time .....

Why???????????????
Please take action???????????????????

Sushil Kumar Patodia

from Hosur, Tamil Nadu

Lpg Gas Cylinder — All the times phone no's are busy

Hi,

I have a LPG INDANE GAS connection with Ananth Gas Agency and whenever I want to book the gas over the phone I find it very difficult to book as all the time all the phone no's are busy.. how is it possible all the time ? and sometimes when its ring..nobody answered. Its really havoc.. personally have to go and book the gas.. thats not possible for me to go to the ananth gas agency office and book the gas as I am working so find it difficult. Kind attention will be highly appreciated.

Thanks !

Regards,
Sushil Kumar Patodia
Cosumer ID 49176.

Santhoshi

from Bengaluru, Karnataka

Hello,
We are consumers of LPG gas.Yesterday we had a problem of gas leakage after the agent has delivered the gas to our home.Entire day we faced with gas smell & no body in our house has slept entire night because of fear regarding gas leakage & the sound that is coming out of the outlet...Though we called to the emergency number(Uppal) they haven't responded properly...
Our sincere request is to understand the customers situation & do the needful when required...

M.Anbalgan

from Hyderabad, Telangana

Dear sir,
I am consumer of Bharat gas bearing the consumer NO: 2126. My bharat gas agency is located at Bhagya nagar, Kukatpally, Hyderabad. More than a month I booked the gas, till now it has not been delivered. when called, they say we are not supposed to book another cylinder within 15days from reneval.All the time both the phone appears to be busy.Even when we go there in person we are been answered carelessly. Please look into this matter and take serious action as quickly as possible. I hope at least I will get reply from your end.
Thanking You.

Yours faithfully,
M.Anbalgan,
Kukatpally,
Hyderabad.

vishnug20

LPG Cylinder not yet delivered
I am consumer of BP gas with consumer no 21332. My Bharat Gas agency is located in Uppal, RR Dist. I was waiting for gas since one month( I forgot booking number), till now it has not been delivered. Always the stupid phones are busy.. luckely any one lifts phone, they promise to send on the same day, The stupid fellows are waisting lots of time. ( It is repeating every booking)

Please take action against them.

Regards
Vishnu vardhan
[protected]

123aaa

Hi
I am also consummer of the bharat gas (Uppal) . recently i transferred 6 no to this branch. 100% wrost branch in the Hyderabad.

bhavesh1412

from Davorlim, Goa

Feb 1, 2011

Bharat Gas LPG Cylinder — NOT DELIVERED CYLINDERS

I HAVE BOOK A CYLENDERD ON 28/12/2010 MY CUSTMER NO. IS 34798 & BOOKING NO . IS 70210 WHEN I CALL IN SHIVAM GAS AGENCY CHANDLODIYA THEY SAY THAT IT HAS BEEN DELEVERED TO YOU ON 1/01/11 BUT IT NOT DELEVERED TO ME SO PLEASE TAKE A LEGAL ACTION ABOUT IT.

THANKS & REGARDS

ARVIND C JAIN
[protected]

karth51

from Hyderabad, Telangana

Feb 18, 2011

Plz anybody take care UPPAL bharath gas agency they are making our lifes miserable by not delivering the cylinder

kuldeep BIsht

from Pune, Maharashtra

Apr 16, 2011

LPG Gas — LPG gas cylinders not received

Dear sir/Mamâ€™m
I am HP LPG gas customer from 4th dec 1999 name of kuldeep Bisht and my original SV No 1000655 and after some time same connection transfer to patiala Punjab and enjoying HP LPG gas services last 11 Years but I have shifted from Patiala To Mohali on 7th April and contact to .AMAR GAS Service ( code No 965510) SCF 49 Phase 7 Mohali for the same service but they are ignoring due to shortage of gas and office Paper after so many request and call to head office Hosiairpur ( H O :[protected]) also but I have not found any gas cylinder last 10 day aphids and suffering gas poor servicing problem.

kuldeep BIsht

from Pune, Maharashtra

Apr 16, 2011

Amar gas service (code no 965510) is very poor services

abdul mubeen

from Jabalpur, Madhya Pradesh

Aug 15, 2011

Bharat Gas LPG Cylinder — bad service and black marketing

the dealer of my area has closed the agency for three day and no one was attending any calls today when i went to the agency the owner and the staff was there and they were selling the cylinder from back door i asked abut my booking which i booked about 15 days back. the owner replied that today is national holiday and selling is closed my question is that how can that important service can be close for 3 to 4 days

balubharathgas

from Bengaluru, Karnataka

Sep 13, 2011

Sir,
This is balaji.M, staying in Uppal area, Bharath gas cunsumer no.31612.
I booked gas date of 2-9-11, Till now cylender not recieved .,
Delivery boy (ph no.[protected]) and Prakash agency people playing the games with me at lots of ph calls.

This Prakash agency is worrest branch in twin cities

Prasad Yadav B

from Hyderabad, Telangana

Oct 13, 2012

LPG Cylinder Not Delivered
I am consumer of BP gas bearing the consumer no 30410. My bharat gas agency is located in Uppal, Hyderabad. More than 20days ( Booking no:[protected] I booked the gas, till now it has been not delivered.i intimated 3 or 4 times.It is also surprising that all the time phone appears to be busy, which is not possible. If someone lifts phone, they promise to send on the same day, wasting lot of our time in waiting at home. I am writing this after heavy frustration. Please look into this matter. I hope at least I will get reply from your end.
Prasad Yadav([protected])

ajay92mittal

from Delhi, Delhi

May 26, 2016

regarding lpg cylinder,cylinder not delivered after 1 month

i hv already do two times booking and i hv receive booking the booking no. then aftr cylinder is not delivered please take action, and in agency takes the demand of some money . consumer no 63638646 name dinesh

Surya Tomar

from Mumbai, Maharashtra

May 26, 2016

Bank account me paise nahi aaye hai

hamare bank account me paise kyo nahi aaye hai

sarikal

from Bengaluru, Karnataka

May 27, 2016

gas cylinder not obtained.time period exceeded.This is a complaint from distributor.

gas cylinder distribution complaint

Savita Shukla

from Mumbai, Maharashtra

May 27, 2016

Cylinder still not delivered

My Bharat Gas consumer number is 105935. Its almost 45 day days and I haven't received my order.

Akshay Makar

from Pune, Maharashtra

May 27, 2016

For registration of mobile no.

I have submitted all documents related to DBTL but my mobile no. is not registered yet. so what can i do?

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From
37/A, Yadav Colony, Gali No. 03,
Ballabgarh, Faridabad, Haryana.
Date : 4th November 2008.
To
The Controlling Officer

Sir,

My brother, Mr. Dalip Kumar, Consumer no. SWA8240, received a Gas Cylinder as per Home delivery last months. We used it from last week, yesterday our vessals started getting black. I don't know the reason why it happened. You are requested to kindly clarify the factual position. As I know there is no problem in our Gas Chulha, it may be fault in quality of gas. Please take necessary action. Thanking you, sir.

Yours sincerely,

Rajesh Kumar Pippal

Aug 14, 2020

Complaint marked as Resolved

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nakul sharma

from Pune, Maharashtra

sir
mera naam nakul sharma hai
sir mughe ek gas connection chahia
please halp me
mera mo.no.[protected]

omparkashgupta

from Gurgaon, Haryana

Jan 25, 2011

from
om parkash gupta
advocate
chawla colony, ballabgarh
faridabad

complaint aginst m/s vinod gas agency

m/s vonod gas agency, s staff, s behave is very bad towards its customers
they refuse new connection to any other person out of his relationsip.

they give new connection only his relatives

plz help me

ashoksharma9868

from Delhi, Delhi

Jun 8, 2011

complaint aginst m/s vinod gas agency

M/s vonod gas agency, s staff, s behave is very bad towards its customers. i have booked my gas till one week . they told me that u will receive u r gas cylinder at u r home in 4 or 5 days . but when i ask for the status they told me that u will receive u r gas cylinder after 4, 5 days next.and cut the phone . we have finish our gas cylinder now plz tell me how will manage for our food . plz take a necessary action .
my consumer id is 20768

veer thakur

from Gurgaon, Haryana

Jan 22, 2014

my name is Rahul thakur. i have take the gas cylinder amount of 1232 and date[protected] .but i did not get money my account so that please help me sir .
my consumer number is 012249
name- charan singh
[protected]

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Today 4th nov 2008 I went to kamlesh kumar petrol pump (BPCL)situated at Gaughat, Allahabad and got my fuel tank filled as usual. Then I asked for getting my tyre pressure checked for which I recieved a rude negetive answer that the machine is out of order. It has been more than six months now that every time I have asked for air, I have got answers like-"No air after 8 pm", " No electricity", " machine out of order", " insufficient staff " etc. Even if in rarest of the rare cases, if the staff gets the work done (that too not without showing a lot of attitude), It has never failed to waste a lot of time of the customer in order to simply discourage him about it in subsequent visits.

On top of everything, the manager also seems to be in collusion with the staff and tries to defend them by taking their side and subsequently rudely refusing to provide the complaint/visitor's book.

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kailash.upadhyay

from New Delhi, Delhi

Having gas connection from last so many years, one thing unique that prices for Gas bottle have gone up but service standard have follen drastically,

my Gas connection Detail :

Consumer No. 23640

Distributer Name : GAS JET, Thakur pukur, Diamond Harbour Road, Kolkata, West Bengal.

i am not able to book my New Gas refil as i am not able to connect, as they open @ 10., none of their telephone line working, either bussy or out of order .

please advice me the solution.

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I am a customer of Anil Enterprises, Old Faridabad which is an Agency of Bharat Gas to supply cooking gas cylinder.I am not geeting the proper service from this agency, wheneve i book the cylinder, they say it will take more than 1 week to deliver as there is shortage going on.This is happening from last one year.i have booked the cylinder 8 days before and today they are saying it will take further 2-3 days, no guarnatee.Also the quality of service is very poor.once there was agas leakage in one of the cylinder they delivered to me 2 months back.the other cylinder they deliverd us last month, lasted only 19 days, seems the quality/quantity was bad.Whenver spoke to their representative, they replied so rudely.

Can any body look into the problem and help us as i am facing a lots of problem here.

my consumer number is 17734.

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ASHISH BANERJEE

from Kolkata, West Bengal

I am one of the consumer of M/s. Balaram Distributors, 41H, New alipore, Calcutta - 700 053. (Bharat Gas)I was alloted a single cylinder since I took my connection from them. Thereafter I approached them for a second cylinder and was told to wait. The supply was never satisfactory and I have been regularly listening '' the supply is bad, it will take minimum 2 weeks ''. Last booking was done by me on 8th May 2009 vide Booking no. 2566, Consumer No. 21500, and no cylinder was delivered till 27th May 2009. I wish to draw the attention of M/s. Bharat Petroleum Corporation Ltd. (One of the leading PSU in Oil & gas sector in India) to kindly look into the matter and co-operate with customers like us who are facing such problem with distributors on a regular basis. We need your intervention in such matter. Expecting a favourable reply from your end.

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Dear Sir,
RefNo: CRN No20206
I am facing problem with your agency in Bharat Gas Gopalpuram, Chennai, TN( opp stella marry college), They people are misguiding and harassing me.I would like to explain my story in brief .Now it your time, how you will take action !!!

On Sep08, I went to Gas Agency directly as the gas is cylindered was not delivered on time. Those guys were harrassing me / not responding to my call....

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ABOUT THE DICTATORSHIP OF SUPPLIER IN BADLI, DELHI

My name is Rajesh Rana --Prashant Vihar ( Rohini).
I am consumer of Bharat gas ( Reg no 12698 .

Every time I have to send my person / visit personally to Badli register as there phone always ( on off mode / not working).

For the same I reminds them, but poor response.

Please arrange to book my gas as as well I need a permanent solution.
With thanks
Rajesh Rana
Gas conn. no 12698
B-14 Sita Apartment, Secor -14
Rohini, Delhi -85

SUBHASH CHANDRA DUBEY

Aug 14, 2020

Complaint marked as Resolved

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M Balraj

from Mumbai, Maharashtra

iam waiting for new gas connection not booking at our local area gas agency office
ADDRESS
VARSHINI GAS AGENCY
BIBINAGAR (MANDAL)
NALGONDA (DIST) ANDHRAPRADESH0 508126

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Hi,
when i was trying to get spare cylender, they are saying " no stock to release spare cylenders, but we have one scheme, means you need to by any item(prestige products or butterfly products) then we release spare one".

I don't know how its possible, it there really any schemes. let me know please.

to who i need to complaint reg this, please send full contact to complaint reg this...

Aug 14, 2020

Complaint marked as Resolved

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I approached Balaji gas agency at MS Koil Street, Royapuram at chennai, for getting new domestic LPG connection today. The person Ms.Umayal, there asked me to buy an LPG stove and an Electric Rice cooker from them.When I said I do not require them, she said "in that case she can"t give connection to me"and she shouted at me and insulted me. I am an MBBS Doctor. If even a Medical officer is treated like this at one of your BharatGas outlets, then what will be the fate of other common man visiting there???? Is purchase of such thigs is mandatory to avail an LPG connection? I would like to have clarification regarding this. I would like to meet some responsible higher officer of Bharat Petroleum to make representation in person. I kindly request you to give me the details of such officers in Chennai, at the earliest. Thankyou...Dr.N.VARADARAJ MBBS

Aug 14, 2020

Complaint marked as Resolved

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Radha Raman Sharma

from Chennai, Tamil Nadu

Dear sir,
I am enclosing hear with a application dated 24.01.2009 of Shri, Nand Kishor Sharma R/O, 1020, Kans Gali, Mandi Ramdas MATHURA (Uttar Pradesh)For A New Bharat Gas Connecation to his Mathura Agent M/S.Deep Gas Sirvice, Masani Road, Mathura, But the above are not given the Gas Connecation above are verified address and every thing on14.03.2009 the report are attech with the signed of Mr.Jawhar Lal Agrawal as witness but the Inquary form is Blank till-now.And the above are Forced to Purchase a Poor Quality Gas Stove on Double or Tripul Rate and not given the Connection, So Many time his daughter in law Ruchi Sharma do the Complent againest him but there are no any action againest him, in this regards so many time I personaly call to Mr.Deepak Goel the owner of above Gas agency but he prohibited with out Purchased the Gas stove to him.
I would be very grate full if you could kindly do the nessary action as soon as Posible.
thank's and regards,
- Show quoted text -
Radha Raman Sharma
former Chairman
Programme Implementation Committee
Uttar Pradesh Congress Committee

1205 Telipara - Lal Darwaza
MATHURA-281001
Mob: 91 [protected]

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Radha Raman

from Chennai, Tamil Nadu

My Daughter Ruchi also doing the blow Complent on Bharat Gas Complent side.

My Father in Law Shri Nand Kishor Sharma has applied for a New LPG Connecation at Your Mathura Agent DEEP GAS SERVICE befor One year, But the above are not giveing the Connecation, and The Manejar of Deep Gas Service Mr.Gupta Compel to Purchase a New gas stove of above Rupees 3000/- I have also a very good ISI Gas Stove.

Ruchisharma
W/O, shri, RavindarSharma
KansGali
Mathura-281001
Uttar Pradesh

TheSecretary,

Petroleum & NaturalGas,
Govt.ofIndia
NewDelhi-1

Sir,
I wish bring to your kind notice my complaints againest M/S.Deep Gas Servise Mathura (Uttar Pradesh) on the Consumer Complent webside of Bharat Gas are pending last 8 days, Spite of repeat oral complant to Shri, Deepak Goel owner of
Deep Gas Mathura (UP), but he had turned deaf ear, then I have written you in this Metter,
I believe that you are doing the earliest concrete action has been taken againest The Deep GasServiseMathura(UP)andtoSolveourGasProblem.
thanksandregards
RuchiSharma
W/O.RavindarSharma
KansGali, MandiRamdas,
MATHURA-281001
Mob:[protected]
91 [protected]

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There was an attempt to malpractice at Advaita Petrol Bunk, on 16 th main road, BTM layout. Though I had clearly asked the operator to fill my diesel tank. He sets the metre for 200 Rs and acts as if he has filled for 200 rs while the cash collector disturbs me . If i was not alert he would have reset the meter filled my tank and charged the extra 200 Rs to me. I have noticed this ha[ppening in many petrol bunks across banglore. someone should investigate this & put an end to innocent people getting conned. I could provide more details like name of operators etc on request.

Aug 14, 2020

Complaint marked as Resolved

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Anonymous

from Dhuri, Punjab

I have faced similar problems in this particular bunk in other bunks as well.

Rahul

Advitha Pertol Bunk, BTM Layout, Bangalore — Wrong meter reading for Petrol Bunk

The other day i went for 1litre of petrol to be pumped to a 1litre bottle, they denied it saying they don't pump into bottles. This makes me skeptical about their meter reading.

Does 1litre meter reading in Advitha Petrol Bunk is actually equal to 1litre petrol in quantity. I seriously doubt it.

I don't know whom to complain this about, so posting it here. Hope the concerned department takes a look at it and will take necessary action.

satyajitrout

from Hyderabad, Telangana

I agree on this 100%. Although this is a common pratice in bangalore the worst is Advaita Petrol Bunk, on 16 th main road, BTM layout. I know several other peoples facing the same problem including me. I have stopped going there from last 6months for this.

Joel

from Bengaluru, Karnataka

Faced same harassment at Bharat Petroleum bunk at Sanjay nagar.

Rohit

from Bengaluru, Karnataka

Hi I Completely agree with the above comments

The Same things happened with me many a times, The Scenario i can explain like

I went to the petrol bunk and i asked operator to fill the pertol of Rs 200 and gave my Credit card to him.
So he called to another guy to swap the card. That guy put me in a unnessary discussion like

"Sir Credit card or debit card, then, Sir pin number, Sir HSBC card etc",

in the same moment the guy who was filling the petrol just enter Rs 50 Manually in the meter and actually no pertol was filled, so when i again told him that i want petrlo of Rs 200 he filled the pertol of Rs 150 again,

When i catched in Red handed he accepted his cheat and filled again the Petrol of Rs 50,

So i just want to say beware from this pertol bunk they are openly doing this kind of cheating every day with n numbers of people,

Rahul

from Bengaluru, Karnataka

Hi I also faced the same problem many times in this Petrol bunk.

When i was not aware of this kind of cheat i lost Rs 50 in the above scenario n numbers of times

but when last time i caught them red handed, I Complaint to their manager and their names are

1. Vinayak ( The guy who was their manager, and was indeed in this cheat )
2. Lokash ( The guy who filled the petrol)
3. Shashi ( Card swapper )

Sanjay

from Pune, Maharashtra

Today it happened to me, same trap..the cashier distract me talking about some BPC card and the other guy says he already filled Rs.120 worth, though I have asked him to fill for 500 Rs..

I noticed my talk was not to the mark that i usually see for 500Rs. worth petrol, I confronted the manager and he acted as if there was a mistake and when i pressed hard, they filled the Rs.120 worth again.

Please be aware of this kind of cheating..

For those who are interested in investigating further..here are the details of my transaction:
Location: SRI SAI BALAJI & CO, No.67/68 RMV 2nd stage, SanjayNagar Main Road, Bangalore - 94..ph23518495..My bill #6113 and TIN:[protected], Dated 6/9/09

Thanks

balad

from Pinjaur, Haryana

Apr 9, 2011

Also, DEVE GOWDA Petrol Bunk near Banashankari/Kamakya is the worst bunk with worst service. I think they hire professional thieves as attendants, they try to divert your attention and then put less fuel vs what you pay for. Also dear bangaloreans please ensure ZERO on the CORRECT meter. The fuel bunk machine usually has two pipes/meter. These thieves show you the wrong meter with the zero since you cannot see which pipe leads to which meter. It happened to me. However, since I got down from my car, I was able to notice. Please make sure you roll all the windows of your car and get down the car with the key and stay there till the tank is full.

SHELL is better but now they did a ridiculous increase in fuel price. 73/Litre of petrol [censored] off, I'm searching for a good alternative.

indu.k

from Bengaluru, Karnataka

Nov 10, 2011

I got cheated today in the same way. Asked to fill diesel for 300. One guy starts filling while another guy comes for cash. I gave hsbc card. he says - madam hsbc machine is cancelled, give me hdfc card. i said i dont have hdfc card n took my purse to get cash. within that, the one who was filling is already finished, and the meter shows 300. When i switched on the ignition, the fuel indicator which was near empty had just moved 1 point for 6.5 litres. He had filled only 3-4 litres for sure.

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Hello,

I was trying to Book a cylinder from Sunday (Emergency Service Available on Holidays), but there was no response to my calls till today (Tuesday - 1645 IST), they deliver the cylinder after 15 days from booking date, now I have lost 3 days just to book the cylinder.
Can some on really look in to this and help all the consumers of Harikrishna Gas agency.

Girish

Aug 14, 2020

Complaint marked as Resolved

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DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.

MY CONSUMER NO IS 12821. AGENCY IS BHARAT GAS AGENCY, Tirunelveli
HERE, WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 14/10/2008
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 25/10/2008.
PLZ LET US KNOW, HOW CAN WE CONTINUE THE RELATIONSHIP WITH YOU IF WE ARE NOT GETTING PROPER SERVICE FROM YOUR SIDE AND NOT EVEN PROPER REPLY ON PHONES. THE BEHAVIOUR OF YOUR EMPLOYEES WITH US IS WORST.

Aug 14, 2020

Complaint marked as Resolved

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nambi

from Unnao, Uttar Pradesh

ple new AGENCY in TIRUNELVELI

nambi

from Unnao, Uttar Pradesh

ple extra agency

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Tamilnad Govt has announced that producing of Ration Cards in person is not required for refill of LPG for domestic consumers.

"Ration Cards should not be insisted upon by LPG distributors in future" - Tamilnadu Government's commissioner for Civil Supplies stated on Sep 12, 2008 vide The Hindu dated on Sep 13, 2008 published from Chennai in the first page itself.
Still, the dealers of BPCL in Chennai insisted on ration cards for refilling and denying the supply for bookings.

Except in Tamilnadu, nowhere, Ration cards are insisted for refilling in India.

Will BPCL authorities take action and instruct to their dealers on this to follow the Govt rule?

Aug 14, 2020

Complaint marked as Resolved

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My name is Subhash Chandra Dubey and i am customer of Bharat gas in Rathi gas agency.

Address of this agency is -

"RATHI GAS SERVICE

OLD DHER SHAH SURI ROAD NEAR SARAI KHWAJA FARIDABAD"

And godown address is - "VILLAGE PUWAI, FARIDABAD"

My customer id is - 776407

I have booked my gas through phone on 22/10/2008 in rathi gas agency.

The incharge / assitant of godown (rathi gas agency) is Mr. Pawan kumar.

At 24/10/2008 morning at 6'o clock I gone at godown .
So many people are also stand there in line for waiting their number.
I was gone there and start waiting for come-out my number. At 8'o clock the godown was opened and they start distributing the gas cylinder to the people those who are in line.

Approx 80 people are there in line after distributing the gas to 40 people they stop distributing the gas cylinder and mr pawan told for rest people to submit there cards and come tomorrow for gas cylinder because cylinder are finished.

After this thing they load there 4 tempo (200-250 cylinder) and send them to deliver the cylinder in sector areas. But the Main thing is that he gave 20-25 cylinder to a private dealer of that local area without any receipt and number.

Its not only first time with me even it happened time to time with every customer of rathi gas agency.
And if we will wait for the vendor service then its not sure that when you can get your cylinder because so many time I was waiting for them they took 20-20 days and they haven’t drop the cylinder at home.

Kindly take immediate action and inform me as soon as possible.

With thanks

Subhash Chandra dubey

[protected], [protected]

Aug 14, 2020

Complaint marked as Resolved

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moti lal chauhan

from Bengaluru, Karnataka

Bharat Gas — no delver tha salander

dear sir,
i booked the salander Order Reference Number 263934.date 11/06/08 but salander no delver.pleas salandes delver soon as soon.
thanks

jugal kisor sharma

from Patan, Maharashtra

Bharat Gas — no booking my home salandar

dear sir my canction name manoj kumar sarma , village phaglwa ,dist sikar ,satet rajsthan, so my son age 12 year but last 6 manth massage me no ligal cantion so you sadmit you name docoment so alrady sadmit all paper but no chage name no receved salandar manly sikar (rajsthan) branch manajar is not good man i talk this man se problam me your rull is this time chang but not give me old time this time is my child is only 5 year oild please half me
jugal kisor sharma
sikar rajsthan
mob no. [protected]

manoj r .chodhary

from Chennai, Tamil Nadu

Dear Sir/Madam,

as we have bad expriance with you pandesar gas agensy the name of is M/s SHRI SAI SHAKTI GAS AGENSY at udhan pandesara the problem is every TIME when we booked our gas cylendar your agent not reply properly & every time we ahve to reminde all the thigs and when we call at your local agnet office they never reply or not respond TO
the our call and when they picup our phone after taking call THey keep phone ouT side the table and we just tlak hello hello no body will reply to our phone, and I just fedup with this agent and I will go to consumer court to complait to your agentand. also you are the responseble becuse if your not aver of this kind of agent then they donig like this with costomer.
TODAY WHEN I TOLK TO YOUR AGENT HE REPLYED ME WHATEVER YOU WANT TO DO YOU CAN DO AND ALSO COMPALIT OUR H.O SO THAT I JUST WANT YOUR OPENIONE WHAT I CAN DO IF YOUR ARE NOT ANsWEWR TO MY MAIL, THEN I DEFINETLY GO TO COSUMER COURT.OUR CUSTOMER CODE 4249

prashant kadian

from Mumbai, Maharashtra

I refill my lpg cylinder 27/08/2010 from praveen gas service bhiwani Phone No[protected] c no. 10971& sr. no. 8827 and again book dated 28/09/2010 sr. no. 1830. Now today 2/11/2010 take recipt for reffling cylinder but when we reach to get cylinder their refuge to give cylinder. I am live at village dohki 25 km milestone from bhiwani.i spent to in coming & out going 50 rs once.

anshulrohatgi

from Gurgaon, Haryana

Mar 10, 2011

DEAR SIR
TELEPHONE NO ATTEND

ANSHUL ROHATGI
PLOT 256A
AYRA NAGAR
SCHEME NO 01
ALWAR
CONSUMER NO 15853

MOBLE [protected]

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Dear Sir

I am writing to complain about our city gas agency named as Ahmedgarh gas agency.Firstly, we have to wait for days when we have to book the cylinder & moreover the owner of the agency act as a dictator when anybody complain about their services they started abusing and using rough words and threat the public if anybody complain about them he would stop their service.
Secondly, the terrible distribution system of this agency.You will be surprised to know that their are several villages which are attached to this agency along with our city and inspite of providing good distribution system we have to wait in a very long queqe which is approx. 1km long.everybody have to go for thier jobs but to take the delivery they have to miss their half day.Moreover the selling of cylinder in black is very highin our city.
I request you on behalf of my city residents to please look seriouly into the matter and ensure the public the good services in future.Hope for a positive reply soon.

Thanking You,

City Residents
Ahmedgarh
Dist. sangrur
punjab

Aug 14, 2020

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Ullas Ramachandran

from Mumbai, Maharashtra

Dear Sir,

when i was approached for a new connection, the gas agency from Cochin compelled to buy a gas stove with the connection.It is not right to do like this.If i am not interested to buy a stove from the gas agency what will do.But i need the connection with out stove, is it possible

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Consumer No. 10464
Distributor Code: C. C. 611712
Distributor Name: PRATEEK ENTERPRISES, BANASWADI, BANGALORE.

On 18.09.2008 I booked for a replacement gas cylinder under wait list no. 10217. After several reminders over the phone, Gas cylinder was delivered on 03.10.2008, after 16 days on 03.10.2008. Their promised deliver time was 10 days and I went to the agency to clarify when I can book the bext cylinder. Staff informed me that I can book for a repklacement cylinder after 21 days from delivery date.

Today I called them to book for a replacement cylinder and I was told that the booking can be made only after 25 days from the date of delivery. This is disgusting and it is not my fault that the cylinder was delivered after 16 days of booking.

This is the second time that I am complaining about Prateek Enterprises and Bharat Gas, although promised to improve the efficiency of the agency has done nothing and several customers are disatisfied with the agency. I request you to check and see that the deliveries are made witin the promised dates,

When Indane has a delivery period 2-3 days I wonder what is wrong with Bharat Gas with a delivery period of 16 days.

Awaiting your reply.

Best regards.

Marykutty John

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SALIM TALI

from Noida, Uttar Pradesh

i am booking my gas 9.01.2010 but no dilivery

debabrataroy2011

from Kolkata, West Bengal

Jan 1, 2011

Bharat Gas — Non delivery within stipulated Date

We are holding two gas cylinders of Bharat Gas for last 20 years. The services seems to be getting worse day by day. As per our distributor (Banani Distributor, Gariahat) we have to book a gas only after 15days of Delivery of one cylinder and after the order has been taken it will take another 15-20 days to deliver the gas.
So inspite of having two cylinders we are in a big time soup.
The delivery man is ready to give gas with Rs.250-300, but refuses to give the original gas in time.

Please take action of this terrible situation.

Regards
D. Roy

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i have a complaint against preeti gas agency nabha that they r not returning the regulator and as well as not picking the phone.So i had a great leakage of cylinder but no soloution for it, then they said send back it but the cylinder was leaking profusly so i had to keep it on the roof

Aug 14, 2020

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sharmila18

from Mumbai, Maharashtra

Hi

My consumer no is P50096 in Pragati Enterprises (Vishrantwadi) Pune.
I have booked the domestic gas in Pragati Enterprises (Vishrantwadi) on 30th March. I have not received the Gas delievry yet. Whenever I called to them, they are not picking up the phone. In case tey picked up after trying many times, many hours their communication is very rude. They no speak softly to the customer. Also before listening our speech fully, they disconnects the phone.

We are the wroking peros and do not have that much time to follow up to the gas agent. This is very disgusting that the normal person gets the cooking gas after 15 to 25 days after the booking... Sometimes after one month as well.

This is not the first time experience but everytime we need to face and struggle a lot to get just basic facility like cooking gas.

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My gas connection No.1104 is with M/s Ess Ess Enterprise, Nehru Vihar, Delhi. Generally their telephone No(s[protected]/23814025 always kept engaged and do, not pick-up. I had booked the above connection on 15th /16th Oct, 08 from my tel.No. 27612367 on toll free No.1712 as well as telephonically but so far I have not received the cylinder. Their service is very poor. May take necessary action.

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Shanthi

from Chennai, Tamil Nadu

Dear Sir,
If i shiftted my rental home I can i use my office address for Gas booking or comunication ?

dilip panchal

bharat gas cylinder for cooking — delay in delivery

I am facing problem of delivery every month ,after getting cylinder, new booking should be after 15 days & delivery after 15 to 20 days of booking date Can you advice us how to use a cylinder for 30 to 35 day.
every month i get answer that company had a problem of shortage , & around me HP gas cylinder get whithin 2 to 4 days

agency is in chinchwad pune
RAKA GAS

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This Distributor never picked-up phone. Every month we have rush to to agency and book the cylinder. I don't know what is the purpose of having Phone in that agency. Very poor response from the agency.

Aug 14, 2020

Complaint marked as Resolved

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siripuramsrinivasrao

from Mumbai, Maharashtra

what is the new hafeezpet pin code

Anees Pasha Sk

from Chennai, Tamil Nadu

I face very poor response from Revathi Gas Agency (Hafeezpet, hyderabad) every time I try to do a cylinder booking. First of all their phone line is all the time busy. It seems like they keep the phone off the hook. And if you are lucky to make a booking which they promise will be delivered in a week's time doesn't happen for at least 15-20 days. In fact if you don't follow up, they don't bother to deliver at all.

If you can avoid taking a connection from Bharat Gas, pls do. After all these hassles I feel private gas agencies are a better option. These agencies like Bharat Gas are just there to make your life miserable!!

I didn't take the gas since 2 months,
I have booked gas(14897) one month back till now i am n't get the gas..
Vary poor response at BHARAT GAS/REVATHY AGENCIES HAFEEZPET HYDERABAD.

blogism

from Bengaluru, Karnataka

Revethi Gas agency is not at all good... neven pick your call.. they are uneducated people and doesn't know how to talk with customer...no profesionalism...fully gundagiri... someone from bharat gas should take some serious action against the people in this agency otherwise it is shame for bharat gas to provide such gunda people...

Pranav18

from Hyderabad, Telangana

Dec 17, 2011

I totally agree with the above comments...
They will never pick your call...
And never deliver gas on time...
Never transfer your gas connection to Revathy Gas Agencies.

ravishkumar.tipu

from Hyderabad, Telangana

Jan 31, 2012

SMS deliveries are completely forgotten by this agencies. A booking since 18th January 2012 is pending and still not delivered. Bad really bad.

shek1612

Jan 7, 2013

When i went there to ask about the status of DBC, then they told me that i need to pay 3000+ for it. When i enquired as why this much amount as it should not cost more than 2000 rs then they told me i have to buy pressure coocker otherwise i won't get DBC. When i further enquired as why are you forcing us to buy pressure cooker then gentleman at the otherside of the desk told me that it is company supplied and i have to buy.

Like a good citizen, i lodged the complaint in the ebharat gas website. Within hours of posting the complaint they update the status as "ACTION TAKEN". I am still wondering what type of action was taken so i went to same agency once more and got the same reply (like buying pressure cooker :)). So then i realised that it is ritual at ebharat gas to update the complaint status just to FOOL us. I even tried complaining in PGP portal (public grievance portal) but no success as after 15 days did not get any response from them.

Anyway i don't know what should i do now. Only option i am left it to pay them 3000 rs so that i could get the DBC.

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