Bharat Petroleum [BPCL] Complaints & Reviews

Mysel[censored]jwala wankhade, I had registered complaint on BPCL website complaint ref. no. C[protected].
on 7th Oct. I got reply mail that I'll get feedback from BPCL within weeks time but yet no feedback, no call from BPCL customer support.

I hope BPCL will take immediate action on this complaint.
Regards,

Ujwala Wankhade
([protected])

I want new gas connection from the BHARAT GAS AGENCY, Bandikui, District - Dausa (Rajasthan). I went there several times for the new connection but they are always refusing for new connection.

I want that they take my request of new connection and give me the request number so that I can know that in how many days I get the connection whenver there will be availabilty .

But they are not considering this thing . I have to go again and again there office. They are harrassing to me.

Please suggest what can be done.

Thanks

With Regards
Ramesh Chandra Saini

I AM FROM NAYAGARH DISTRICT OF ORISSA. ON BEHALF THE CONSUMERS OF BHARAT GAS I AM TELLING THE FOLLOWING POINTS.
1)M/s BARNA GAS (BHARAT GAS DISTRIBUTOR) OF NAYAGARH DISTRICT H.Q. IS NOT WORKING AS A CONSUMER FRIENDLY DISTRIBUTOR. HE CREATES ARTIFICIAL SCARCITY OF GAS. CONSUMERS ARE NOT SUPPLIED GAS EVEN AFTER MONTHS FROM THE DATE OF BOOKING.
2) BUT AT NEAR BY SMALL TOWNS OF NAYAGARH DIST H.Q. M/s BARNA GAS HAS OPENED RETAIL OUTLETS WHERE THEY ARE SELLING DOMESTIC CONSUMER GAS @ RS 550.00 TO 700.00.
WE THE POOR PEOPLE OF NAYAGARH DISTRICT ARE FACING A LOT OF PROBLEMS BY M/s BARNA GAS.
3) WE NEED YOUR COOPERATION AND HELPING HAND TO SAVE OUR SELVES.

Delay in delivery of LPG gas
I had Booked for the refilling of LPG cylinder on dt. 07.10.2008 but yet today on 15.10.2008 there is not any response and nobody ready talk to us from the distributor of M/s. Vishnu Gas Service Brij Vihar, Ghaziabad, Uttar Pradesh. Even after daily reminders on phone they are giving false assurance everday.
Please look into the matter urgently.

Thanks & Regards

Kaushal Kishor
[protected]

sir
i want new LPG bharat gas connection so i visited chand gas service, new rly. road GURGAON(haryana), they said forms are avilable only on first wednesday of the month.they misguided me. On[protected] as proof of residance i presented EMPLOYERS CERTIFICATE which is one of the document, BUT THEY REFUSED IT.Then i approached area sales manager after that they give me form, after that i filled the form and submitted
Than i asked them whan address verifcation wil be done, they said THERE IS NO TIME LIMIT.but i as per INSTANTGAS CONNECTION on WEB SITE after complection of documents immidietly connection will be issued.
sir please help me

Sir/Madam
I am a junior telecom officer in BSNL Chittorgarh, I was having a domestic LPG gas connection in
Banswara, Rajasthan from HP in 2001 which was subsequently got transfered by me
to Kota, Rajasthan in 2003 on my transfer to Kota. I was further transferred to
Jaipur, My Native place and my parental home where my father already have a
double cylinder gas connection, so i did not required a gas connection there, so,
i did not applied for the gas conection there. I was again transferred to
Chittorgarh in June 2007, But here is no HP Gas service and my TV was also Two
years old. I approached to both of Gas agencies Here ( Indane and Bharat Gas )
and both refused me a connection and also directed me to get the TV revalidated.
I went Jaipur and got the TV revalidated for a month from HP Had office, Jaipur But of no use as both
agencies refused to accept transfer voucher again and told me that new applications are not being
entertained. I have left with no options but either to arrange an illegal gas
connection from black market and
pay rs 550 each time for a domestic LPG Gas cylinder, or obtain from private
LPG gas providers (Badala Gas at Chittorgarh Rajasthan) which provides unsealed
gas cylinders of 12 Kg LPG gas ( not guranteed) for rs 500 (without receipt)
which too not on time. I opted the 2nd option for the time being and kept trying for the gas connection, but all in vain . I haver also submitted my documents ( Copy of Transfer order, identity proof, Transfer voucher, residence proof etc.) to your agency's office at Chittorgarh.
On The other hand every hotelier, street tea vendor, Halwai etc. using domestic LPG,
can be easily varified by reaching at there cooking place.

Kindly Guide me how to get a domestic LPG gas connection at Chittorgarh.

Thanking you

Pawan Kumar Kumawat

Dear sir,

Please note that I Dharamveer Sharma holding your gas connection against SV No.[protected] dt.22.01.99. We are facing a problem after shifting my gas connection from M/s.Anil Enterprises 16/5, Mathura Road, FBD to M/s.Rathi Gas Services SAP Code-140078.
The dealing persons of Rathi gas services alwaya do misbehaving to custumers & do not book the Gas even that they have complete stock of gas.
Sir, I m realy fed up the services given by the M/s.Rathi Gas Services SAP Code-140078 so, i request to you that kindly transfer my Gas Connection to my previous suplier i.e M/s.Anil Enterprises 16/5, Mathura Road, FBD.

I hope a possitive reply from ur side

This is for your information & necessary actiom Pl.

With Regards

Thanks & Regards

Dharamveer Sharma
Tel.No [protected]

Dear Sir.

I booked a request with your distributor at Bhubaneswar...

I am not getting it refilled rather being misbehaved by your people.

Please consider the request as urget...

your distributor

APARAJITA bharat GAS
C.S pur . BHUBANESWAR


My consumer number...
booking date = 27-sep-2008
serial no 72

We are the customer of Bharat Gas (consumer no 45675)for the past 8 years. Ever since Prateek Gas agency has taken up distribution we are facing lot of difficulty in booking and receiving new cylinders. We last booked cylinder on 9th sept eventhough it was delivered on 27th sept(no fault of ours).today when i called agency for refill they are reluctant to book stating that there should be certain time gap between delivery and booking. Please note that it was not our fault that the cylinder was delivered on 27th sept(it was completely the fault of the agency). Please take necessary action to ensure that such a situation is not repeated

I am very unsatisfied consumer of bharat gas for last 2 years. My agency is Sachin Gas Service (Code:113601) located in Double Story, Lajpat Nagar IV, New Delhi. I have numerous complaint against them, non picking of phone, non delivery of gas after booking, bad behavior, dont allow me transfer to other agency etc etc. this is least but not the last. they are fearless when you say, you will complaint.

Dear Sir/Madam,

Consumer No. Vinu Gas Agency - 4495 (LPG)

Booking No. 53786 dated 28/08/2008

Agency : Vinu Gas Agencies, Ollu Panchayat Shopping Complex, P.O. Ollur, Trichur District, Kerala. C.C. No. 621878.

Looks like they are blackmarketing at a premium to others.

I booked for a new gas connection at rahatani Bharat gas station in pune a year ago and I have still not recieved a gas cylinder.
Now they tell me to re-book since the year old booking is invalid.
I dont know what is wrong with those people. They are so arrogant and talk bluntly. they never give up any names of there top officials when asked for nor does the complaint phone number work. It rings but nobody recieves the phone. such pityful is the condition. All of sudden they will let you know that the new gas connections have stopped and they dont know when it will start. Every time you hear the same thing from them. I dont know if any body is bothered about these complaints.

Dear Sir/Madam,

Mysel[censored]jwala, from Pune, Kothrud. I've booked my name for new connections with your distributor "SHRI MAHALAXMI ENTERPRISES" Opp Vanaz, Ph no.[protected] something in the month of June. Since then I've been following up for issuing of connections, but every time I was getting answer that it has been not started from Company itself, which we have accepted.
Now when it is started, I've enquired for the same but unfortunately I've forgotten my booking no. so now they are asking me to re-register my no. and wait for 2-3 months. How fair is it? People who have already waited for 5 months, to wait more 2-3 months.

Their answer is that if you have forgotten ur booking no, we can't search for you in thousands of nos., we don't have that much time, that too so arrogantly.Ok it is accepted, Even though I've requested them that if your staff doesn't time, I can spend 2 hrs in your for searching my no in your register instead of waiting 2-3 month more. Coz we are really face very bad problem to get the cylinder. When I said that we are your customer (which we are already having connection in Amravati, M.S.) then I got reply that till now u r not our customer. Means they don't consider order booking as their customer. This is arrogance is there, and what you are talking about 24 hrs services and all things on your website. I'm sure they might expect extra money for issuing immediate connection.

This is nothing but harassment of needful people. Some serious and immediate action should be taken with such distributor if they can't provide service to customer and ruing company's name. Nobody will say that such distributor is bad, everybody will talk about Bharat Gas' service.

Expecting some action and feedback.

Regards,


Ujwala
[protected]

This provision for control of misuse is not practical. On the contrary, it is posing problem for bonafied users. Dealer do not even book refill before 21 days of lst delivery date. About week is taken in delivery after booking. Exact delivery date/time is not known and if consumers premises is closed at the time of delivery, this priod may more than week. Phone booking is also difficult due to constant phone busy. One has to go on constasnt...

Hello Complaint Section,
I would like to inform you its so frustrating compared to other LPG services that your service is so bad and becoming worse.Very poor response and made a mistake of being a consumer for this LPG.After 60 years of our independence, we citizen still have to suffer because of our corrupt official who apparently I ashamed to tell is indian too.I now feel we indians cannot rule and function and we are in the habit of being ruled like the Britisher's did.
Also please let me know why second cylinder is not given for a consumer after 1 year since my family is facing problem with delivery schedule having one cylinder kept with us.
The agent gives excuse of stoppage of extra cylinder which I have my own doubts since under the table all this may be happening.
Hope with this email you will awake and arise before it is too late to realize!!!

Regards
Sridhar

Why has Bharat Gas stopped giving new connection in Navi Mumbai area ???

What is a person supposed to do for cooking

We don't get gas cyliner at right time when we order the cylinder.
we get cylinder after 7 days.
They also not take the advaance order for another blank cylinder.
so please look and deliver the gas cylinder with in a...

shree raksha gas agency numbers are always busy and on bharat gas website where to register for online booking also gives error.even talk to us section where consumer can put complaints also giving error.

sir/Madam
I am consumer of Bharat Gas 15 years ago but last two years i will very suffer for cooking gas. My Gas Diller Name Was Raj Gas Services & my Consumer No. 25536.

Dear Sir/Madam,

I have applied for a Bharat gas connection at Ravi Gas Agency, Jharsa Road, Gurgaon(Haryana), with continuous follow up after a month time a person visited my home for inspection, I have told the person that I am leaving with my brother at this rented location for more then 2 years and we are having a single gas cylinder on the name of my brother since my brother is moving to different location so I’ll be left with no gas connection, so to fulfil my basic need to a gas connection please provide me the same.
After a week time when I follow-up with Ravi Gas Agency they told me that my connection request is disapprove and I cannot apply for next six months.
Now my Brother has moved away to different location and i am left with no gas connection, it has become so much difficult for me and my wife to survive without a gas connection.

Even after submitting all the required documents and a genuine reason i have not been allotted any gas connection.

Please Help me getting a gas connection as soon as possible.

Regards
Piyush Gupta